Supporter manager jobs in Erith, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: Midlands
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
-
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
-
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
-
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
-
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
-
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
-
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
-
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
-
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
-
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
-
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
-
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
-
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
-
Strong understanding of the challenges faced by young people with offending histories.
-
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
-
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
-
Knowledge of local labour market, training providers, and employability services.
-
Proficient IT skills and ability to maintain accurate case records and outcomes data.
-
Ability to work independently and manage a dynamic caseload.
-
Commitment to equality, diversity and inclusion in employment and service delivery.
-
A flexible and collaborative approach to partnership working.
Desirable Criteria:
-
Direct experience working with The Skill Mill or similar social enterprise programmes.
-
Lived experience of youth justice, care, or NEET pathways.
-
Knowledge of trauma-informed practice.
-
Experience collaborating with employers or brokering placements.
-
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
-
Familiarity with case management systems or youth work platforms.
-
Qualification in careers guidance, youth work, or coaching.
-
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
-
Enhanced DBS check required.
-
Willingness to work flexible hours, including occasional evenings/weekends.
-
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
What is the Worker-led Transition project?
The Worker-led Transition project is a collaboration between NEON and the Trades Union Congress (TUC) that aims to future-proof manufacturing jobs, accelerate climate action and push back against far-right politics in industrial communities.
The TUC estimates that the future of up to 800,000 jobs in the UK (in sectors like chemicals, automotive, steel, ceramics, their supply chains and more) depend on timely planning and investment in industry to meet the needs of a decarbonised economy. Our project supports workers in high-carbon manufacturing industries to plan for a sustainable future for their workplaces (e.g. making green steel or zero-emissions vehicles), builds alignment across the climate movement in support of a worker-led transition, and counters far-right politics in industrial communities by advancing a vision for a socially just climate transition that protects and creates well-paid, unionised jobs in the clean industries of the future.
Purpose of the role
The purpose of this role is to support NEON’s work to build organising capacity in UK social movements, with a focus on NEON’s Worker-led Transition project. You will:
- Build support for a worker-led transition in the climate movement and industrial communities, with an emphasis on local and regional coalition and capacity-building in key industrial regions, as well as strengthening relationships with the trade union movement and industrial workers.
- Provide responsive support to movement organisations when they need it most, offering strategic and organising support and advice.
Key Responsibilities
- Play a key role in the delivery of NEON’s movement building and organising work for the Worker-led Transition project, by strengthening relationships between the climate movement and trade union movements, and training and supporting local groups and community members to organise and campaign in support of a worker-led transition and a sustainable future for communities in key industrial regions:
- This will involve visits to industrial sites and communities across England and Wales
- Co-design and deliver events and trainings, where climate activists and trade union organisers and members can build relationships, strategise and plan joint action to deliver a worker-led transition
- Collaborate with TUC staff to ensure coordinated and effective action in support of a worker-led transition
- Work with colleagues in the Movement Building Hub to develop strategy, and join up our organising work across programmes
- Play an active part in the whole NEON team and the Movement Building Hub Team, contributing to organisation-wide plans, including providing facilitation support for other NEON programmes as and when requested.
Who you are
Please note - this isn’t a tick box exercise and we don’t expect you to meet all of the criteria - it’s more to give both us and you an overall sense of the role, and how the skills and experience you have might map onto it.
We’re looking for someone with a:
- Proven track record of using organising and movement building approaches to plan and deliver successful campaigns, with at least 3 years of experience. This might include: doing mapping, conducting outreach, organising mass meetings, integrating political education into campaign planning, or convening organisations to build alignment and develop shared strategy
- Ability to design and deliver a complex organising and movement building strategy in a fast moving environment, with sensitivity to movement politics
- Good communication and relationship-building skills, with the ability to communicate complex ideas clearly and work effectively with a range of movement organisations and individuals, including workers and those directly impacted by injustice and oppression
- Experience of delivering trainings and facilitating, including to those at the sharp end of injustice
- Excellent planning skills to ensure projects are designed delivered to a high standard
- Ability to work independently and flexibly in a dynamic organisation
- Experience of delivering trainings and facilitating, including to those at the sharp end of injustice
- Understanding of the climate movement or trade union movement
- Willingness to occasionally work unsociable hours (always repaid with TOIL)
- Proven understanding of anti-oppression work and commitment to tackling all institutional forms of oppression, bigotry and exclusion
- An affinity with NEON’s aims, objectives and organisational values of solidarity, generosity and respect.
About us:
NEON is a capacity and infrastructure building organisation that seeks to accelerate the transition to a new economy by building the power of social movements - because without strong social movements we lack the power we need to win. We deliver trainings, develop resources, facilitate collaboration and work in partnership with key movement allies, especially in the climate, housing and migration movements. Our focus is on strengthening the organising, communications and strategy skills of social movement organisations, as well as deepening movement alignment, as we believe these are key to building collective power. As part of our work, we are looking to change the starting point in social movements from “what do we agree on” to “what can we win together?”
We also aim to mirror the change we want to see in social movements in the way we run the organisation internally. To that end, we are committed to building a workplace centred on joy, care and justice, whilst maintaining healthy boundaries of what a workplace is. We do this because it is important to live our values and principles, and because strategically an organisation with a healthy culture and strong foundations ensures we are always one step ahead in the fight for a just and sustainable future.
To build a culture and community that lasts, we organise around three values:
● Solidarity - we’re here to change the system and that requires working together across issues and sectors that aren’t normally in the same room. This means placing anti-oppression at the heart of our work and building the power of people most often affected by injustice to change the leadership of our movements
● Generosity is about sharing our time, resources and learning with one another as we support each other’s work. It means being open and honest with one another, especially when we hit problems, and thinking creatively about how we positively build from there
● Respect is the bottom line for all relationships in NEON. It means being respectful of different backgrounds and life experiences and giving space for all voices to be heard. This often means listening more than we talk and being open to changing ourselves as a result of what we hear.
We know that people from certain backgrounds and identities are often excluded in progressive movements and we’re committed to doing what we can to correct this.
So:
- We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, Disabled people and those who identify as working class or have done so in the past.
- We know the work goes way beyond "diversity", it's about making the space inclusive too. So we are continuously working on that at NEON. So far this includes tangible things like a flexible work policy so people have genuine flexibility around where and when they work and a 28 hour week as standard; a gender-neutral parenting/leave policy, an anti-oppression strategy which is held at senior level given how important it is to the organisation. It also includes the day-to-day work of creating psychological safety for everyone at NEON and celebrating the wisdom of black, indigenous, queer, Disabled and other cultures in the way we work and behave
There are no formal education requirements for this role. As long as you can show us you have the skills we don’t mind where you got them from! Also important to us is your potential to learn and grow in the role so even if you don’t have 100% of the skills listed we want to hear from you.
Dates:
Closing date: 10th May 2026, 11.59pm
Interview dates: 1st interviews (online) Tuesday 26th & Wednesday 27th May 2026, 2nd interviews (in person) Wednesday 3rd June 2026
Please visit our website for more details and to apply.
The client requests no contact from agencies or media sales.
We have an exciting new opportunity to join our fantastic FP&A team as our Senior Finance Business Partner, Projects and Systems.
Following the establishment of the Strategic Delivery Fund, we are embarking on a wide range of ambitious and high‑impact projects designed to drive our Strategy forward. The Senior Finance Business Partner for Projects and Systems will play a critical role in ensuring that project teams and senior leaders have the financial insight, support, and challenge they need to make well‑informed decisions and deliver successful outcomes.
This new position is a two year fixed term role which will focus on driving financial performance and strategic decision making across current and upcoming major projects and system implementations. You will be a trusted advisor to senior leadership and stakeholders, ensuring strong governance, analysis and effective integration of our financial systems.
Reporting to our Director: Financial, Planning and Analysis, key responsibilites will include:
· Partner with project managers and senior leadership to provide financial oversight and challenge on strategic initiatives, capital investments, and transformation programs
· Develop and maintain accurate project budgets, forecasts, and financial models to support decision-making
· Lead FP&A input into system implementations and upgrades
· Act as a key liaison between Finance and operational teams, providing actionable insights and recommendations
· Ensure all relevant policies, processes and procedures are documented, highlight where these are not being implemented effectively and make recommendations for improvements
You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.
Should you wish to explore a Homebased/Remote working contract (which will not include the London supplement to salary), then this can be discussed at interview stage.
Employee benefits include –
· 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
· Enhanced paid maternity, paternity and adoption leave
· Generous pension contributions, with Employer contributions ranging from 6% to 10%
· Range of flexible working options may be available, depending on your role
· Employee Assistance Programme providing confidential counselling, financial and legal advice
· Range of courses delivered by learning specialists to support your development goals and objectives
· Opportunities to volunteer
· Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.
Interviews: First stage virtual interviews w/c 27th April 2026
Second stage interviews will be held in person at our Haig House, London office
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.
We provide lifelong support to serving and ex-serving personnel and their families. Our support starts after one day of service and continues through



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Pathways Advisor
Salary: £17,500 (0.5 FTE)
Location: South of England / London
Contract Type: Part-Time, fixed term (2-years)
Reports To: Regional Manager
Service Area: The Skill Mill
Place of Work: Remote with the expectation of some regional travel
About The Skill Mill
The Skill Mill is a multi-award-winning social enterprise providing employment opportunities for young people aged 16–18 involved in the criminal justice system. We deliver environmental and community improvement projects that build skills, improve life chances, and reduce reoffending.
Young people aged 16-18 will be employed by The Skill Mill for 6-months, working in small cohorts of four, under the direct supervision of a dedicated Supervisor. During this period, the programme integrates practical skills training, offering short courses and on-the-job instruction in areas like environmental management, construction, and recycling, using tools such as trimmers and lawnmowers. The goal is for participants to achieve recognized qualifications like the CSCS card and an AQA Level 2 qualification, all while receiving comprehensive support, in collaboration with youth offending services.
Following the six-month employment phase, young people receive three months of dedicated support designed to facilitate their transition into new employment, training, or educational opportunities. This support includes individualised assistance with career development and job progression, practical aid such as creating action plans, crafting CVs, and practicing interview skills. Furthermore, The Skill Mill advocates for young people facing significant barriers to employment, ensuring they receive tailored guidance to secure their next steps.
Purpose of the Role:
To support young people aged 16+, particularly those involved with The Skill Mill programme, by delivering tailored, person-centered pathways into education, training, and long-term employment. The postholder will act as a trusted advisor, helping young people overcome barriers, build confidence, and transition successfully into sustainable opportunities with partner organisation and local employers.
Support for young people from the Pathway Advisor will begin in the 6-month employment phase, with liaison with the young person, Supervisors and Commercial Sales Manager, to begin to build relationships, understand aspirations and identify potential opportunities.
After the 6-month employment phase, key support will transition from the Supervisor to the Pathway Advisor role, with 3-months of person-led support offered to prepare for, enter, and sustain further employment, training, or educational opportunities. Support will be tailored to each young person’s needs and is likely to be a combination of remote/ in-person throughout the 9-months.
Key Responsibilities
-
Deliver intensive 1:1 employability and progression support to young people on The Skill Mill programme, focusing on post-placement career development, training and sustained employment outcomes.
-
Work in partnership with Youth Justice Services and employer networks to identify and promote routes into education, apprenticeships, employment and volunteering.
-
Co-produce personalised action plans with young people, based on individual strengths, goals and support needs, reviewing progress and adapting interventions as required.
-
Provide practical employability support including CV development, interview preparation, job search guidance, and workplace readiness.
-
Build trusted, motivational relationships with young people using a trauma-informed and strengths-based approach.
-
Act as a key link between young people and partner organisations, including employers, training providers, FE colleges and specialist support services.
-
Advocate for young people with complex or multiple barriers to ensure equitable access to opportunities and remove systemic obstacles.
-
Maintain accurate records, track progress, and contribute to outcome reporting for funders and commissioners.
-
Promote equality, diversity, and inclusion, recognising barriers such as discrimination, offending history, housing instability and mental health needs.
-
Collaborate closely with Youth Justice caseworkers, internal teams, local authorities, and external agencies to deliver coordinated, wraparound support.
-
Stay informed on labour market trends, skills pathways, and funding opportunities to enhance progression options for young people.
Person Specification
Essential Criteria:
-
Experience providing employability and progression support to young people, with a focus on accessing education, training, and sustained employment.
-
Strong understanding of the challenges faced by young people with offending histories.
-
Excellent interpersonal and motivational skills, with the ability to build trust and rapport quickly.
-
Ability to design and deliver effective action plans that lead to employment, training, or further education outcomes.
-
Knowledge of local labour market, training providers, and employability services.
-
Proficient IT skills and ability to maintain accurate case records and outcomes data.
-
Ability to work independently and manage a dynamic caseload.
-
Commitment to equality, diversity and inclusion in employment and service delivery.
-
A flexible and collaborative approach to partnership working.
Desirable Criteria:
-
Direct experience working with The Skill Mill or similar social enterprise programmes.
-
Lived experience of youth justice, care, or NEET pathways.
-
Knowledge of trauma-informed practice.
-
Experience collaborating with employers or brokering placements.
-
Knowledge of relevant legislation (e.g., safeguarding, GDPR).
-
Familiarity with case management systems or youth work platforms.
-
Qualification in careers guidance, youth work, or coaching.
-
Understanding of supported employment models (e.g., IPS, Youth Hubs).
Additional Requirements:
-
Enhanced DBS check required.
-
Willingness to work flexible hours, including occasional evenings/weekends.
-
Travel between partner sites or outreach locations may be required.
How to Apply:
The Skill Mill is an equal opportunities employer and welcomes applications from all suitably qualified individuals, regardless of background.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
To apply please send the CV and cover letter.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
At TLG, we’re passionate about building an exceptional staff team that’s committed to making a real difference in the lives of struggling children across the UK. We’re always on the lookout for great people to journey with us towards our vision, and we’re excited to offer a unique opportunity for a motivated and mission-driven individual to join us as Therapeutic Hub Head of Service in Greenwich.
We’re looking for a skilled and innovative individual to lead one of our pioneering Therapeutic Hubs, developed in partnership with a local church. This role sits at the front line of responding to the growing mental and emotional health needs of children, young people and families, offering high-quality therapeutic support to intervene early and prevent crisis.
As Head of Service for the Hub, you will provide strong clinical leadership, delivering targeted therapeutic support for complex cases while overseeing referrals and therapeutic pathways within the Hub. You will lead and support a multidisciplinary team of volunteer counsellors, trainees and therapeutic coaches, modelling trauma‑informed, relational practice shaped by PACE values and reflective supervision.
Alongside direct delivery, you will play a key role in developing the Hub’s reach and effectiveness, working collaboratively with TLG, the partner church and local referrers. Safeguarding, quality and professional excellence are central to the role, with responsibility for ensuring the hub is a safe, welcoming and effective space for children and families from diverse backgrounds to find healing and hope.
If you are a skilled clinician with a heart for children, families and the local church, and you’re excited to help shape an innovative model of care, we would love to hear from you.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part-time, 2.5 days (18.75 hrs) per week (0.5 FTE)
Closing Date: Sunday 17th May
Initial Interviews: Monday 1st June – Online
Final Interviews: Mon 8th / Tuesday 9th June – at Emmanuel Church London
The client requests no contact from agencies or media sales.
Bexley Voluntary Service Council (BVSC) has supported the local voluntary and community sector for over 60 years. We champion community voice, strengthen local organisations, and help partners deliver high‑quality, impactful services for residents. We are now recruiting a Health & Wellbeing Coach Team Lead to play a pivotal role in coordinating and delivering our borough-wide Health & Wellbeing Coaching Service.
As the Health & Wellbeing Coach Team Lead, you will oversee a service that helps Bexley residents, particularly those with long‑term conditions or Vital 5 risk factors improve their health and wellbeing through personalised coaching. You will provide coordination and operational leadership, ensuring that high-quality coaching is delivered consistently across community settings and partner organisations.
Don’t meet every single requirement?
At BVSC we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every criteria in the job description, we encourage you to apply anyway.
You may be just the right candidate.
At Bexley Voluntary Services Council (BVSC), we’re passionate about strengthening our local voluntary and community sector to make a real difference.
Our Operations Director will lead the development of the operational infrastructure required to scale Fruitful Work nationally and internationally. Working in close partnership with the Founder & CEO, this role takes ownership of the systems, processes, team and organisational rhythms that enable the charity to grow rapidly and sustainably. This is a senior, hands-on leadership role for someone who enjoys building from the ground up, turning vision into reliable execution, and creating the foundations that allow a small team to deliver outsized impact.
You will take responsibility for the day-to-day running of the organisation and lead the recruitment and management of a growing operations team as Fruitful Work expands.
Please see our attached candidate pack for the full role description
All-in Careers for Jesus | Equipping students and young adults for strategic careers that make disciples
The client requests no contact from agencies or media sales.
Resolution Team Leader
We are seeking an experienced Resolution Team Leader to lead a high performing team, delivering fair, timely complaint resolutions and driving service improvement.
Position: Resolution Team Leader
Salary: £42,149 per annum London weighted or £37,573 per annum regional
Location: London Stratford or Manchester Trafford with hybrid working
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 24 April 2026
Interviews: 30 April 2026, face to face
About the role
This is a key leadership role within a customer resolutions function, focused on delivering high quality complaint handling and improving the overall resident experience.
You will lead a team responsible for managing complaints with professionalism, empathy and efficiency, ensuring compliance with internal standards and regulatory expectations.
Key responsibilities include:
- Leading, coaching and developing a high performing resolutions team
- Managing complex and escalated complaints to ensure fair and timely outcomes
- Monitoring performance against KPIs including resolution times and customer satisfaction
- Driving quality and consistency across all complaint responses
- Ensuring compliance with complaints procedures and relevant regulatory frameworks
- Working with stakeholders to identify root causes and reduce complaint volumes
- Conducting regular one to ones, quality checks and targeted training to improve performance
- Embedding a culture of accountability, empathy and continuous improvement
About you
You will bring strong leadership experience within a customer service or complaints environment, along with the ability to manage sensitive situations with confidence and professionalism.
You will have:
- Proven experience leading or supervising a team in a customer service or complaints setting
- Experience handling complex and sensitive customer issues
- Strong communication skills with the ability to influence and provide constructive feedback
- A track record of coaching and developing team members
- The ability to drive performance and maintain high service standards
- Confidence using Microsoft Office including Excel and working with data
- Knowledge of complaints handling frameworks or regulatory standards such as the Housing Ombudsman Code is desirable
About the organisation
This organisation is one of the UK’s leading housing providers, supporting hundreds of thousands of residents across multiple regions. With a strong focus on quality, inclusion and sustainability, they are committed to delivering excellent services and creating positive outcomes for the communities they serve.
They offer a supportive and inclusive working environment alongside a comprehensive benefits package, including a generous pension contribution, annual leave entitlement, wellbeing support and opportunities for professional development.
Other roles you may have experience of could include:
Customer Relations Manager, Complaints Manager, Customer Experience Manager, Service Delivery Manager, Housing Customer Services Manager, Casework Manager, Customer Operations Team Leader
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
We're looking for a kind, compassionate and resilient Performance Analyst to join our Central Service located at our Head Office in Islington.
£46,505.00 per annum, working 35 hours per week on a 12 month FTC.
Hybrid Role - 2 days in Office.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Conduct high level analysis and interpretation of management information for a variety of audiences.
Develop reports and visualisations from our data warehouses using BI tools (Power BI, Business Objects, SSRS) to enable self- service reporting across the business.
Produce performance reports for senior managers and Board members to ensure they understand how Look Ahead is performing against its priorities.
Work with managers throughout the organisation to understand their business priorities and to ensure that they have effective information management systems in place to deliver these.
Ensure that Look Ahead complies with external performance reporting requirements including contractual measures and regulatory returns.
Ensure all BI work meets data protection and information governance requirements.
Work in accordance with Look Ahead's Code of Conduct and equal opportunities policy
Carry out other duties commensurate with the role, as determined reasonable by Look Ahead
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Excellent IT skills
Good communication skills
Self-starting and can manage their own workload
Close attention to detail and high level of accuracy in their literacy and numeracy
What you'll bring:
Essential:
KNOWLEDGE
The post holder must have an understanding of:
Performance management and reporting
Ensuring data meets quality standards
SKILLS
The post-holder must demonstrate:
An ability to analyse and interpret data and to present the key messages from it.
Skills in using Power BI and ability to create and publish reports. Data modelling, DAX, and visualisation design.
Advanced skills in Microsoft Office applications, most importantly Microsoft Excel
An ability to manage competing demands, prioritise and meet deadlines
A customer-centric approach when dealing with internal stakeholders
EXPERIENCE
The post-holder must have experience of:
Analysing and interpreting data for different audiences
Problem solving and providing workable solutions
Providing advice and support to customers
Desirable:
Meeting information requirements in a contractual and statutory environment
GDPR and data protection requirements
An ability to analyse customer requirements and develop solutions that meet these needs
Knowledge of SQL
Knowledge of SQL Server Reporting Services (SSRS)
Knowledge of Business Objects
Report writing
Managing information systems
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
We are currently recruiting for a Finance and Business Assistant
We are committed to operating within the legal framework of the Equality Act 2010. As our organisation qualifies for an exemption under Section 9 of the Act, we only recruit female candidates for this role. This exemption is applied lawfully and in accordance with the specific occupational requirements of our organisation.
Job Summary
Location : Hybrid – main office and remote.
Changing Pathways main office is in Felmores End, Basildon.
Type: On site – hybrid
Salary: £26,500 (pro rata) per annum
Hours : 22.5 hours per week
Term: Permanent
MAIN DUTIES:
1. Monitoring and processing bank, petty cash and credit card transactions
onto the accounting software (Quickbooks).
2. Management of bank and petty cash and credit card reconciliations.
3. Responsibility for the purchase ledger function, ensuring all expenditure
is correctly recorded onto the accounting software, supplier queries are
adequately dealt with, purchase orders raised where relevant and
payments processed promptly.
4. Responsibility for the sales ledger function, ensuring income is correctly
recorded onto the accounting software, sales invoices raised, sent, with
reminders where necessary and donor income records are updated and
maintained.
5. Updating of database OASIS system, reporting and assistance with
controlling of refuge income (rent) and debtors (housing benefit charge).
6. Assist with recording, processing and reporting of client recharges,
including liaising with our partners for timely payments and
reimbursements.
7. Support coordination of cash banking and petty cash processing for all
sites.
8. Obtain relevant authorisation for financial transactions.
9. Monitor shared and personal finance inboxes daily, responding to queries
in a timely fashion.
10. Assist with the provision of information and preparation of reports for
internal and external clients.
11. Support with implementation of new finance operational and
administrative systems.
12. General filing and administrative tasks.
13. Such other tasks that may be required from time to time as is necessary
to ensure the efficient and effective operation of the finance function
and the organisation.
GENERAL:
1. Identify own training and development needs and participate in all
training courses relevant to the Changing Pathway’s commitment to
providing high quality services.
2. Work at all times with due regard to the policies and procedures of
Changing Pathways, including financial regulations, participating in
their development and amendment where required.
3. Willingness to work outside normal working hours including evenings
and weekends and to participate in promotional, fundraising and
income generating events, activities and any other duties as may be
reasonably required by the organisation.
OTHER:
1. The post is subject to a DBS disclosure which will be carried out at
appointment of a candidate.
2. This post is subject to completion of a six-month probationary period.
3. Must be able to drive (the Pool Vehicle to visit sites) and work across
the whole contract area as required.
4. Must hold business cover insurance on their own vehicle.
5. Post is open to women only under the Equality Act 2010, schedule 9,
part 1
This job description is not designed to provide an exhaustive list of tasks and
therefore the post holder is expected to undertake any other reasonable
duties within the scope of the post as specified by their line manager.
The client requests no contact from agencies or media sales.
Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering palliative and end of life care and support across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from.
The care and support we provide is highly valued by the people we care for and their loved ones, but at present we are only reaching around 10% of dying people at the end of life. Right now, one in four people in the UK with a terminal illness, do not get the care or support they deserve at the end of their lives.
We want a different society than the one we live in now. Our mission for the next five years is to close the gap in the number of people missing out on what they need at the end-of-life, through 3 ways:
- Growing and transforming our direct care and support
- Delivering more practical information and support
- Leading in shaping the end-of-life experience
As an Associate Director, Caring Services, you will play a pivotal leadership role in making that belief a reality—shaping, delivering and growing high-quality caring services across London and the Home Counties.
This is a senior, influential role for an experienced leader who thrives at the intersection of strategy and operational delivery, and who is motivated by impact, partnership and purpose.
Job DescriptionReporting to the Managing Director, you will be accountable for the strategic and operational leadership of Marie Curie’s caring services within your place, ensuring services are high quality, financially sustainable and responsive to the needs of patients and communities.
You will lead performance, planning and partnership development, translating national strategy into local delivery while identifying opportunities for growth, innovation and improved outcomes.
Salary: £77,000 - £85,500 per annum
Contract: Permanent
Hours: Full time – 35 hours per week
Base: Hybrid – Home + a minimum of 1 day per week in our London Head Office
Application Process
- Close date for applications: 22nd April 2026
- Interview Dates:
- Stage 1 – 6th May 2026
- Stage 2 – 12th May 2026
- As part of your online application, you will be asked for a CV. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Please click here to view the full job description
What you’ll be responsible for
As a senior leader within Marie Curie, you will:
- Lead the planning, performance and delivery of services, holding accountability for quality, patient outcomes, financial control, income and contract compliance.
- Drive financial and operational sustainability and commercial performance, delivering balanced budgets and growing place based revenue in line with agreed targets.
- Build and sustain strong partnerships with commissioners and system partners, developing and negotiating proposals that expand service reach and impact.
- Lead service improvement and innovation, testing new models of care, responding to unmet need and sharing learning across the organisation.
- Provide visible, values led people leadership, creating a culture of accountability, collaboration and continuous improvement across large, geographically dispersed teams.
We’re looking for a leader with the credibility, judgement and drive to operate at a senior level in a complex healthcare environment.
You will bring:
- Extensive senior leadership experience in healthcare, ideally across multisite or place based services.
- A strong track record of operational delivery alongside strategic transformation, including service redesign and improvement at scale.
- Confidence in financial leadership, including budget management, income generation and commercial decision making.
- Proven ability to influence and partner with commissioners and system stakeholders across complex landscapes.
- Highly developed people leadership skills, with the ability to engage, motivate and develop senior leaders and large workforces.
- A strong understanding of quality, regulation and patient experience, using insight and evidence to drive improvement.
- A professional healthcare qualification is desirable, or equivalent experience in a health related field, alongside leadership or management qualifications (Master’s level desirable).
This is an opportunity to shape services that truly matter, working at scale, with autonomy and influence, in an organisation driven by compassion, collaboration and excellence.
You’ll join a senior leadership community committed to innovation, partnership and delivering meaningful impact for people at the end of life.
At Marie Curie, our values are central to everything we do. They guide how we care for people, how we work together, and how we make decisions every day. We are committed to creating a workplace that is safe for everyone — staff and volunteers alike — supportive, inclusive and rewarding. We take stringent steps to ensure that anyone who joins our organisation are suitable for their roles and are committed to safeguarding all our people from harm. We actively consider our impact on the planet, embedding sustainability into everyday decisions to create a lasting, positive difference for the individuals we care for and the world we share.
We believe everyone should have the opportunity to thrive and fulfil their potential. Marie Curie is deeply committed to diversity, equity and inclusion, recognising both the social justice imperative and the strength a diverse workforce brings. We actively encourage applications from people of all cultures, perspectives and lived experiences.
We are happy to make reasonable adjustments throughout the recruitment process. If you require any support, please contact us at .
Every application we receive is personally reviewed by a member of our Talent Acquisition team, and in return, we ask that your application authentically reflects you — your experience, perspective and voice.
Youth and Community Leader
Oasis Knights (Streatham/Brixton Hill, South London)
40 hours per week (1.0FTE)
Permanent
Salary: £38,794 per annum
Want to lead a Youth Centre offering a diverse range of activities for the local community?
Want to enable young people to thrive?
Want to be lead a dynamic, passionate and impactful team?
Knights Youth Centre (KYC) was established in 1936 as an independent Christian Charity. The centre provides a range of universal and targeted youth work programmes in partnership with a number of statutory and voluntary organisations and is located on the boundary of the Clapham Park Estate (the largest estate in the Borough of Lambeth) in an area of high social need. In 2025 KYC joined the Oasis family of charities and is now known as Oasis Knights. Oasis’ vision is for community, a place where everyone is included, making a contribution and reaching their God-given potential. There is also the exciting opportunity to collaborate with the Oasis St Martins Village in nearby Tulse Hill, our new village that works with local partners to provide a welcoming inclusive space to provide opportunities for young people and tackle issues such as school attendance and exclusions.
We are seeking an experienced and visionary Youth and Community Leader to manage and develop the work at Oasis Knights. This is an opportunity to lead a team committed to making a tangible difference in the lives young people, their families and the broader community. The successful candidate will be responsible for strategic leadership and operational management, which includes overseeing a range of youth and community activities. A critical aspect of this role involves fundraising, business development, and monitoring the impact of all initiatives.
Key responsibilities include:
· Overseeing youth provision, including mentoring, youth clubs and targeted interventions.
· Ensuring effective financial management and income generation to sustain and expand services.
· Managing and growing a team of staff and volunteers, ensuring alignment with Oasis’ ethos and values.
· Building strong partnerships with local stakeholders to support the delivery of impactful youth projects.
· Developing and maintaining monitoring and evaluation frameworks to demonstrate the impact of activities.
· Working with the building narrative to ensure compliance with health and safety, safeguarding, and other statutory requirements.
The successful post holder must have:
· A degree-level qualification or equivalent in youth work, community development or a related field.
· Proven experience in leading youth projects and managing diverse teams.
· Strong fundraising and income generation skills, with the ability to create and implement successful strategies.
· Excellent organisational and interpersonal skills, with the ability to build positive working relationships.
· Knowledge of safeguarding practices and experience working with young people in challenging environments.
· A track record of developing and implementing strategic plans in partnership with stakeholders.
· A commitment to the Oasis ethos and values, including inclusion, equality, and perseverance.
As part of the package, Oasis offers:
· A pension scheme, offering 7% employer contribution.
· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays).
· Policies which promote well-being and are family friendly.
To apply, please apply via Charity Jobs or refer to our website for further information.
Please expand on your CV to tell us about relevant skills, experience and qualification you have, that relate to the job description and person specification.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require assistance or adjustments to overcome potential barriers during the recruitment process, please let us know.
Completed applications should be returned by 9am on Friday 17th April 2026.
Stage 1 Interviews will take place online on Wednesday 22nd April 2026.
We actively encourage applications from people of all ethnic backgrounds and underrepresented groups. If you require any assistance to overcome potential barriers during the recruitment process, please let us know.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
JOB DESCRIBTION
Job title: Executive Assistant to the CEO
Contract: Part time, 3 days. Flexibility regarding working pattern: hours could be worked across 3 or 4 days in the week. Permanent contract.
Salary: £17, 398 pro rata (£29,000 full time equivalent)
Manager: Gestalt Centre CEO
Location: Hybrid working. In-person at London Kings Cross and remotely.
ABOUT US: THE GESTALT CENTRE
We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.
As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training and practice.
Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.
OUR VALUES IN PRACTICE
Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.
Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.
Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.
Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.
ABOUT THE JOB
Job Purpose
We are looking for an exemplary people-oriented administrator to provide administrative support to the Gestalt Centre CEO and the workstreams she manages. An important role in the organisation, working with senior leadership and across teams, in a welcoming and supportive environment with opportunities to learn and grow on the job.
Areas of work and responsibility
- Administrative Support to the Gestalt Centre CEO
- Coordinate and support projects and workstreams the CEO leads on: Operations, Communications and Marketing, Short Courses and Post Graduate Qualifications, HR, Finance, Policies, Fundraising and Health & Safety.
- Liaise with the CEO and the leadership team to update the organisational plan and workstream plans, also keep track of relevant priority actions and progress.
- Provide administrative support for governance processes such as the Annual Financial Audit, Trustee Board meetings, the Charity Commission and Companies House submissions.
- Provide administrative support to the organising and running fundraising activities and events.
- Administrative support and coordination for the annual planning of Short Courses and Post Graduate Qualifications programmes.
- Organise, provide administrative support, and attend as appropriate, weekly operational meetings, monthly Executive meetings, and other project meetings, led by the CEO. Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
- Liaise with the CEO to prepare, format, edit and update reports and policies for internal and external audiences to a high standard.
- Provide a professional first point of contact for the CEO and as required liaise with her and the leadership team in order to respond to emails or phone calls and organise follow up meetings.
- Office team support such as reception/admin cover or support with events, as and when occasionally required.
- Carry out responsibilities with due regard to the Gestalt Centre values, policies and procedures.
Please note that this is not an exhaustive list of responsibilities.
PERSON SPECIFICATION
Key Competencies and Qualities
- Educated to degree level or equivalent with good English and Maths.
- Experience working with and assisting senior leadership professionals.
- Excellent organisation and planning skills and experience, including balancing competing demands and prioritising effectively, forward planning and working to tight deadlines.
- Excellent coordination skills and good experience of coordinating projects, workstreams or activities.
- Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
- Excellent interpersonal skills (‘people person’) such as developing good working relationships with colleagues, working collaboratively and initiating relevant discussions to progress with work tasks.
- Experience and able to work well with senior professionals and in a positive professional matter.
- Able to work in a confident, calm, diplomatic and confidential way in a senior role and a therapy setting. Reliable and mature with a sense of personal responsibility for the role and the work involved.
- Flexibility and proactive problem-solving, always working with kindness and respect.
- Excellent attention to detail and confident with numbers.
- Good working knowledge and experience of databases and online administration systems, including information and files management.
- Able to plan and organise own work effectively and able to work well in a dynamic busy setting.
- Able to work collaboratively and independently on own initiative.
- Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.
- Good working knowledge of MS Office applications such as MS Word, Excel and PowerPoint, email, and the internet.
- Commitment to Equal Opportunities and Equality, Diversity and Inclusion.
- Preferably experience working within an educational, training or therapy setting (desirable).
To apply please forward to Archie Rotap, your CV and a supporting statement of no more than 2 pages, outlining how you meet the job requirements and the value you’ll bring to it. Archie's email can be found in the job description document attached.
OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.
The client requests no contact from agencies or media sales.
Salary: £44,561 gross per annum
Location: London
Contract Type: Indefinite
Hours: Full Time
First Interview Dates: 23 April 2026
We are hiring in our Grants team! If you are a Senior Grants Officer ready for your next challenge in London, this could be the perfect opportunity. The Senior Grants Officer will support the delivery of the organisation's fundraising strategy, with a focus on managing a complex portfolio of grants from trusts, foundations, and other statutory and institutional funders.
In this role, you will be managed by Charlotte Flew. As Grants Lead, Charlotte oversees a portfolio of some of ClientEarth's largest grants. Charlotte has a wealth of experience across grant management, fundraising, compliance and programme operations. Charlotte joined ClientEarth in summer 2025 and is based in London. Prior to joining ClientEarth, Charlotte held roles with international development organisation, WaterAid in the UK, Australia and Southeast Asia.
Main Duties
- Have complete oversight and knowledge of their grants portfolio, including a sound understanding of the needs across a complex mix of philanthropic, institutional and statutory funding;
- Prepare reports and analyses on trends across the funding portfolio and inform the Grants Lead on progress, risks, opportunities, and strategic development of the portfolio and future grant management strategy.
- Maintain excellent relationships with funders through timely communications in relation to the work they fund, broader organisational developments and strategy;
- Effectively and independently, manage reporting and grant renewal process from start to completion including working with multiple teams to develop accurate and compelling proposals and reports in a timely and high-quality manner
See the job description for a full list of duties for this role.
Role requirements
- Significant experience of working in a grant management or project management role for a
charity, NGO, private or public entity (essential); - Experience in managing six and/or seven figure grants/gifts (essential);
- Experience of reporting to private foundations including trusts and foundations (essential);
- Experience drafting proposals and securing funding from foundations and other funding
institutions (six and/or seven figure grants/gifts) (essential);
See the job description for a full list of duties for this role.
Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.
Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.
Flexible working: We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-basedSee our Benefits page for more as well as our flexible working FAQ.
ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.
Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.
ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.
Using the power of the law to protect life on Earth.


The client requests no contact from agencies or media sales.
We are currently looking for a Head of Culture, Learning & Inclusion to join our People & Culture team on a full time, permanent contract.
The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development, Internal Communications and Colleague Engagement. Driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work.
Please download the attached Job Description for a full overview of this role's responsibilities.
If you are viewing on a job board, please navigate to our vacancies webpage to find the original advert.
The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.
The deadline for applications is 23:59 on the closing date for the job posting.
Please note, applications sent via Email or 3rd party agencies will not be considered.
Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.
We welcome applications from all backgrounds. By attracting people with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our colleagues.
Key Responsibilities
- The Head of Culture, Learning & Inclusion leads on the ongoing development and delivery of Southbank Centre’s strategies on Workforce Equality, Diversity & Inclusion; Learning & Talent Development, Culture Development, Internal Communications and Colleague Engagement.
- Managing a small specialist team as part of the larger People and Culture team, driving measurable change through the delivery of these strategies, building colleague skills, capabilities and engagement and developing SC’s employer brand as a welcoming, values-led and inclusive place to work.
- The role partners with and builds trusted relationships with stakeholders, at all levels, from across SC and beyond.
- The role leads on the roll out of innovative internal programmes which support addressing systemic inequalities and ensure all SC colleagues work in a culture where everyone feels valued, has opportunities to develop and reaches their potential.
Skills & Experience
- Experience of designing and delivering Equality, Diversity & Inclusion policies, programmes and actions to successful outcomes.
- An understanding of best practice in terms of learning and development programmes tailored to the needs of a creative arts organisation.
- A strong track record of nurturing a positive, engaged and purposeful internal culture. Demonstrable strong communication, influencing and networking skills.
- Ability to manage a small specialist team to ensure everyone reaches their potential and performs their roles effectively.
