Supporter manager jobs in holborn, greater london
About the role
We’re looking for a warm, proactive organiser to help more women seeking sanctuary access our Touching Safe Ground programme — weekly trauma-informed yoga and English for wellbeing sessions in East London. You’ll reach out to asylum hostels, GP surgeries and community and legal services to connect with women who may benefit. You’ll support them in attending, help sessions run smoothly, and manage practicalities like childcare, refreshments and expenses. A key part of the role is also building a brilliant volunteer team — recruiting, supporting and coordinating volunteers who make our sessions possible. You’ll also work closely with the Project Lead and colleagues on outreach, monitoring and partnership-building. This hands-on, local role is perfect if you’re organised, people-focused, and committed to empowering women who have faced hardship or trauma. It’s also a great opportunity to build skills in partnership working, trauma-informed community outreach, and volunteer leadership
Key details
- Contract: 1-year fixed-term (with potential to extend up to 4 years) 3-month probationary period. Post funded by National Lottery Reaching Communities Fund
- Hours: 16 hours per week (must be available Weds 9–12 & Thurs 3.30–6.30)
- Location: Office and venues in Tower Hamlets, with some home working
- Salary: £32,593 per annum pro rata (0.4 FTE, 2 days per week)
- Start date: From 1 November 2025 (negotiable)
- Line manager: Project Lead
- Requirements: Female applicants only (Equality Act 2010 exemption). DBS check. You must already have the right to live and work in the UK.
Who we are
Globe Community Project is a dynamic and growing charity in the heart of East London. Our mission is to transform loneliness into connection among isolated people and under-served groups in Tower Hamlets.
What you’ll do
- Reach and engage asylum-seeking, refugee and migrant women across Tower Hamlets
- Build partnerships with GP surgeries, community and legal services, universities and local networks, to create referral pathways
- Welcome and support women at weekly sessions, outings and seasonal events
- Manage relationships with our crèche provider and ensure children’s provision is in place
- Recruit, coordinate and support volunteers (including DBS checks, expenses, and organising annual wellbeing treats)
- Collect impact data sensitively, including quotes, photos and case studies (with informed consent)
- Organise occasional trips and outings
- Support with some admin, monitoring and evaluation tasks, and lead on others
- Represent GCP at local events to raise awareness of our work
- Attend team, project and 1:1 meetings, and take part in GCP’s annual Away Day
What we’re looking for
Essential:
- Experience of community outreach, engagement and partnership building
- Confidence working with at-risk groups (ideally refugees/asylum seekers)
- Strong organisational and time-management skills
- Ability to build trust quickly across diverse backgrounds
- Confident with MS Word, Excel and G Suite
- Caring, empathetic, proactive, independent and reliable
- Strong alignment with GCP’s values (please see our website)
Desirable:
- Experience managing or coordinating volunteers
- Voluntary sector or community development background
- Speaks a community language
- Experience of reflective practice
- Knowledge of safeguarding processes
- Lived experience of migration or seeking sanctuary
What we offer
- Salary £32,593 per annum, pro-rata for 0.4 FTE, 2 days per week.
- 30 days’ paid holiday plus bank holidays, pro-rata, (rising with service)
- 10% employer pension contribution (NEST scheme)
- Employee health insurance (after probation)
- The chance to make a real impact on the lives of women and children, and grow your skills in outreach, community organising, and trauma-informed practice
We are a Buddhist-inspired charity working to benefit the local community, while putting our values into practice.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
UK-based/ Colchester or Home-based with monthly travel to Colchester office. Overseas travel with trips lasting from 10-14 days.
This post requires the candidates to have independent rights to live and work in the UK
Background
Lepra is dedicated to addressing leprosy and lymphatic filariasis (LF) and their consequences through direct support, advocacy, and the promotion of inclusive communities. We work in Bangladesh and in India, through our sister organisation, LEPRA Society. We work in partnership with people affected by leprosy and LF to improve detection, ensure access to treatment and care, and promote inclusion and wellbeing. Last year we finalised our new Global Strategy for 2024-30, which will guide us in our efforts to accelerate progress towards global targets for leprosy and LF, and towards our vision of a world free from leprosy and LF.
Job Context
Our Global Strategy marks a significant evolution in our organisational direction, introducing innovative approaches and renewed priorities. This includes our first-ever global Theory of Change (ToC), our most comprehensive Monitoring, Evaluation, Accountability and Learning (MEAL) framework to date, a Research and Innovation strategy, and a dedicated Advocacy sub-strategy to guide our influencing efforts.
With the Lepra Advocacy Strategy, we will be working over the next 6 years to strengthen our approaches to our advocacy efforts. The post holder will play a key role in supporting the roll out of the Advocacy strategy working closely with the Director of Programmes and Advocacy, the Head of Research, the Senior Programme Manager, the Programme Officer and the teams where we work.
Job Purpose
This role is an exciting role within the programmes team in response to evolving needs. The incoming post holder will work within the 5 person UK’s Programme and Advocacy team and will drive, advise and support the team in relation to Lepra’s advocacy profile. We are looking for an enthusiastic, motivated, strategic and creative person who has outstanding skills to engage and work with a diverse team. We are looking for someone to work with a clear strategy and then develop, grow and successfully shape the future of Lepra’s advocacy efforts.
Working Relationships
Reports to Lepra UK’s Director of Programmes and Advocacy (DPA)
Works closely with the Programmes and Advocacy Team
Close working links with colleagues in India and in Bangladesh and the UK’s communications team
International travel as needed for programmes oversight and support, and external representation.
Key responsibilities
Advocacy Delivery (50%)
Under the supervision of the DPA implement Lepra’s global Advocacy strategy and coordinate advocacy initiatives.
Serve as the driver of advocacy efforts, facilitating the transitional year of implementation including coordinating the Advocacy Steering Group; advocacy toolkit development; action planning.
Represent Lepra in specific fora and advocacy networks and within the broader leprosy and NTD community in close coordination with the DPA.
Produce quarterly advocacy newsletters
Maintain quarterly reports on flagging areas of concern and actioning steering committee advice.
Assist in the preparation of policy documents and the presentation of papers for publication, conferences, or specific institutions and/or individuals - identifying and targeting the most appropriate audiences.
Support and contribute to the development and implementation of initiatives that foster an inclusive, equitable, and diverse environment across organisational programmes, policies, and advocacy efforts.
Support and contribute to initiatives that promote inclusion and equity, with a strong focus on developing the leadership and advocacy capacity of people with lived experience of leprosy, ensuring their voices are central in decision-making and programme design.
Knowledge management / Learning and Development (20%)
Support the preparation of Lepra advocacy and policy documents.
Disseminate knowledge so that it is integrated into Lepra’s portfolio to amplify the impact for target audiences and improve their outcomes.
Facilitate the new knowledge and learning hub and forge a clear path for its evolution.
Facilitate knowledge sharing through updating the communications team with relevant materials for the new programme folder on the website.
Organise and develop advocacy training.
Develop and take ownership of the new programme’ s team knowledge sharing approaches.
Develop a workplan of knowledge sharing events.
Support annual review meetings.
Communications (10%)
Assist the programmes team with the documentation of Lepra examples and models of best practice, at the same time identifying and developing mechanisms and avenues for the effective dissemination of this knowledge – internally and externally.
Assist the programmes team, DPO, Chief Executive and Country Programme staff in the synthesis of complex technical/scientific information adapting it to language and formats easily used by target audiences.
Contribute to content development of community engagement materials (public information, brochures, leaflets) that help explain the operations and impact of Lepra’s work to LF and/or leprosy affected communities.
Maintain good working links with Lepra’s UK Fundraising and Communications Team, contributing towards UK facing communications materials as and when required.
Prepare updates, papers, and reports for trustee meetings, funding partners, and wherever else applicable.
External representation (10%)
Support the Chief Executive, DPA and programmes team to maintain and expand existing strategic relationships with key international stakeholders to further Lepra’s advocacy strategy and advance Lepra’s agenda.
Ensure Lepra’s external profile is raised and become the go-to organisation for the leprosy community in terms of advocacy and policy briefings.
Support the preparation of documents for presentation, publication or dissemination at international fora.
Develop/support the development of country specific briefing notes/press kits with the communications team.
Represent Lepra at key events, conferences, and meetings to enhance our visibility and opportunity for impact.
Safeguarding (5%)
Promote a culture of respect, transparency, and accountability within Lepra’s implemented projects.
Ensuring that safeguarding mechanisms are in place and remain at the heart of all activities.
Support the integration of strong safeguarding and PSEA practices into project design and delivery.
Monitoring, evaluation, and impact (5%)
Ensure that all advocacy and knowledge transfer efforts are captured and embedded in appropriate results frameworks, objectives, outputs, indicators and Key Performance Indicators (KPIs). Provide inputs to Lepra’s reports, according to Lepra’s needs.
Person Specification
Qualifications
Essential
Relevant degree level of education in Public Health, Social Sciences, Global Health, Human Rights, Political Sciences or equivalent experience.
Desirable
Relevant post-graduate qualification
Relevant professional health-related qualification
Knowledge and Experience
Essential
Minimum of 2 yrs experience of advocacy/campaigning/policy work with an overseas development organisation
Experience of working to advance the rights of excluded populations
Extensive knowledge of global health issues and an up-to-date familiarity with issues and practice in the international development sector
Experience in planning and implementing successful strategies/campaigns/advocacy in Asia.
Experience in programme/project planning, budgeting, M&E and reporting, within a non-governmental organisation, including the preparation of reports for institutional donors.
Ability to analyse and act on data.
Experience of working on issues in relation to disability, mental health, gender, human rights and social inclusion.
Experience in project coordination and management.
Desirable
At least two years’ experience as an advocacy manager, preferably gained with an overseas development organisation or in academia, in a similar health focused role.
Familiarity with data visualisation tools and packages.
Proficiency in one or more Indian languages (e.g., Hindi, Tamil, Bengali, Telugu, etc.) is an asset.
Skills, Attitudes and Personal Qualities
Highly motivated individual with excellent interpersonal and communication skills, both written and verbal to build strong relationships, negotiate and persuade a wide range of audiences, with confidence at presenting and representing.
Proven strength in both written and verbal communication
Able to reach, network with and communicate to a wide range of stakeholders and potential stakeholders.
Excellent attention to detail, and organisational and time management skills
Ability to manipulate and analyse data to draw useful conclusions to improve programme delivery.
Ability to use databases, Word, excel, PowerPoint and other Office packages
Ability to work independently, be flexible and prioritise workload.
Ability to travel within the UK and overseas.
The right to work in the UK.
We operate a non-bias recruitment process and run our job advertisements through anonymous recruitment methods.
We offer a lot of flexibility in working practices and there is free reserved parking available at our Colchester office. We also offer 26 days annual leave plus public holidays (pro-rated), pension, Employee Assistance Programme and support from an in-house well-being team.
Only shortlisted candidates will be contacted and invited for interview. Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy.
If you require any reasonable considerations such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Please do not use AI to help you write cover letters, CVs and responses to any screening questions. We want to hear your original voice.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently looking for a full-time Social Prescriber / Link Worker
£29,566 pa (for 37.5 hours per week)
Fixed-term until March 2025-Possible extension
About Age UK Lambeth
We support older people in Lambeth to live enriched, productive and purposeful lives: challenging the stigma of ageing, reducing social isolation and ensuring they get the right support at the right time. We are kind, person-centred and outcome-focused - finding solutions that work by listening, being flexible and including older people in delivering services.
What you’ll be doing?
You will be part of the MYcommunity Linkworkers team. Your main role will be to:
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Provide personalised brief intervention and social prescribing support to individuals, their families and carers.
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Meet clients on a one-to-one basis, making home visits where appropriate and allowing clients the time and space to discuss ‘what matters to me.
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Provide person-centred support to enable clients to identify their health and wellbeing needs and goals. Co-produce support plans with clients to discuss what’s important, where they would like to be in the future and how we can support them to achieve this.
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Manage and prioritise a caseload to ensure clients' needs, priorities and urgent support are met.
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MYcommunity Lambeth works in partnership with a large number of statutory and community services and organisations across the borough. You will link clients with appropriate services to meet their needs. It is vital to have a strong understanding of when it is necessary to refer someone back to health care professionals/ agencies when the client’s needs are beyond the scope of the MYcommunity team.
What you need to bring
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Able to write compelling communications to advocate for your clients.
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Able to work collaboratively with a wide range of stakeholders
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Able to analyse data and create engaging reports
What you’ll benefit from
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Generous pension provision - 7% employer contribution
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26 days holiday a year rising to 31 days after 5 years
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A great staff culture with kindness at its heart
Using Quick apply please upload your CV, a brief cover letter and answer the 4 questions (in no more than 250 words per question).
The client requests no contact from agencies or media sales.
Heard is a multi-award-winning charity working at the intersection of storytelling and social justice. For over 15 years, we’ve inspired content and communication that shift public perspectives and drive real-world change on issues such as climate change, trans rights, children's palliative care, and more. Our work supports people to create compelling narratives that move hearts, change minds, and spark action.
We’re looking for acreative and strategic senior communications manager to amplify Heard’s voice, grow our influence, and share learning that drives narrative change.
As senior communications manager, you’ll set direction for our communications, creating content, build relationships, and bring our impact stories to life as well as being responsible for managing all our communications day-to-day. You’ll work closely with programme teams, funders, and partners to ensure Heard’s work is visible and accessible.
Whilst you will work with all of our five programme teams, a majority of your time will focus on our climate programme. You don’t need to be a climate expert but have an awareness of TV and and foster partnerships with media to transform how climate is seen and felt on screen by helping the team develop impactful climate and health story case studies to fulfill our mission of changing hearts and minds.
As a senior communications manager at Heard, you’ll be part of a forward-thinking, creative, and supportive team. If this sounds like a fit for you, apply now!
OVERVIEW
- Job type: 18-month fixed-term contract (potential to extend, subject to funding)
- Days: 0.8 full-time equivalent (FTE) – totalling 25.6 hours per week* not including breaks (Mon – Thurs).
- We will consider 0.6 or 0.7 FTE to allow more flexibility for the right candidate.
- Pay: £42,510 (per annum pro rata – so for 0.8 FTE this works out as £34,010)
- Staff Benefits: 7.5% pension contribution, generous holiday leave, birthday leave, Christmas leave plus bank holidays, annual training budget, mentoring, and hybrid working.
- Reporting to: co-ceos (Sophie Hobson and Nathalie McDermott)
- Based at: London-based / hybrid.
- Working at least 2 days a week in the office, one of which is a Tuesday.
- Our office is on Cambridge Heath Road, London, E2 9DA.
*Heard is trialling the Four-Day Week as part of our commitment to well-being, sustainability and effectiveness. This means our full-time equivalent has reduced from 35 to 32 hours, spread Mon – Thurs. Our trustees will review whether to permanently adopt Four-Day Week in early 2026, at which point we will work carefully with all our team to ensure all work patterns are sustainable for them, regardless of the decision. Learn more about the trial.
Heard is a charity working with people and the media to inspire content and communication that changes hearts and minds.
The client requests no contact from agencies or media sales.
Salary: £33,000-£35,000
Contract: Permanent
Location: Home-based, covering Hampshire, Dorset, Sussex & Surrey
Closing date: Monday 1st September
We are delighted to be working with a brilliant national cancer charity to recruit a Relationship Manager – South Coast to join their passionate Regional Fundraising team on a permanent basis.
As the Relationship Manager, you will play a key role in identifying, supporting, and retaining regional supporters. You’ll build strong relationships with individuals, community groups, and corporate partners to generate sustainable income and ensure the charity continues to make a difference in the lives of people facing cancer.
To be successful as the Relationship Manager, you will need:
- Experience in community or regional fundraising, with a proven track record of meeting income targets
- Excellent relationship-building and communication skills, with the ability to inspire and influence a wide range of supporters
- A supporter-first mindset, with empathy and compassion when working with patient-related supporters
- Strong organisational skills and the ability to manage a diverse portfolio of fundraising activities
- A full UK driving license and access to a car, as travel across the South Coast is required
If you would like to have an informal discussion, please call Ashby Jenkins Recruitment and ask to speak to Harry
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
If you would like to discuss this role with us please quote the reference 2681HW
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and highly proactive Senior Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate.
You will have experience in analysing, developing, and communicating complex policy issues, strong communication skills, and the ability to prioritise a fast-moving and wide-ranging workload.
You will also have experience working collaboratively and building relationships with a range of internal and external stakeholders.
You will have the ability to present findings and recommendations to a range of audiences and produce high-quality succinct briefings in a timely fashion, underpinned by evidence.
Empathy and sensitivity are required to work closely with patients and their families and friends.
Experience in the health charity sector, public/patient engagement work, and working on the National Institute of Health Care Excellence (NICE) and Scottish Medicines Consortium (SMC) consultation processes would be beneficial but not essential.
About the role
As Senior Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will represent the charity externally including national meetings with senior healthcare decision makers.
Your role is vital to developing strategic approaches to health technology appraisals (HTA), regulatory pathways (MHRA), clinical development programmes (academic and industry clinical trials) and commissioning routes to broaden access to new myeloma drug therapies and diagnostic technologies.
You will apply your skills flexibly across key policy areas including access to treatment, patient voice, stakeholder engagement and general healthcare policy and work with colleagues in communications and fundraising to make sure our supporters and the wider myeloma community understand the positive impact we make.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close 9am on 6 October 2025 and interviews will be held w/c 27 October 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief, marital status, or pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Interim HR Manager - Medical & Community Care (West London)Location: West LondonContract Type: Interim (3-6 months, with potential for extension)
Salary: Competitive, dependent on experience
Start Date: ASAP
About the Organisation
This interim opportunity sits within a well-established medical organisation delivering integrated primary and community care services across West London. The organisation is known for its collaborative, multidisciplinary approach and commitment to patient-centred care. The HR function is undergoing a period of strategic development, with a focus on workforce engagement, compliance, and operational excellence.
Role OverviewWe are seeking a highly experienced HR Manager with a strong NHS background to lead and support HR operations across clinical and non-clinical teams. The successful candidate will bring deep knowledge of NHS employment frameworks and demonstrate agility in managing workforce challenges in a fast-paced healthcare environment.
Key Responsibilities
- Lead HR operations across multiple medical and community care sites in West London
- Provide expert guidance on employee relations, case management, and wellbeing initiatives
- Support recruitment, onboarding, and retention strategies aligned with NHS and healthcare sector standards
- Drive workforce planning, including skill mix reviews and succession planning
- Partner with senior leadership on organisational development and change management projects
- Ensure compliance with employment law, safeguarding protocols, and NHS frameworks
- Champion equality, diversity, and inclusion across all HR practices
- Act as a key liaison with trade unions, regulators, and external stakeholders
Candidate Profile
- Extensive experience as an HR Manager or Senior HR Advisor within the NHS or a comparable healthcare setting.
- Strong understanding of primary care, community services, and multidisciplinary workforce structures.
- CIPD qualified (Level 5 or above) or equivalent NHS experience.
- Excellent interpersonal and stakeholder management skills.
- Ability to work autonomously and influence at all levels.
- Strong analytical and problem-solving capabilities.
Desirable
- Prior experience in an interim or transformation-focused HR role.
- Familiarity with ESR, NHS Jobs, and other healthcare HR systems.
What you'll get in return
Flexible working options available.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the Role
We are looking for a proactive and highly dedicated Customer Success Manager to become a trusted partner to our charity clients. This role is crucial to the success of our clients, combining strategic account management for all dedicated clients and hands-on project management and campaign build for managed services clients.
You will be responsible for nurturing strong, long-term relationships, ensuring our clients achieve their fundraising goals and realise maximum value from our platform and services. You will also be the main driver of renewals, keeping churn at a minimum and working with the Head of Partnerships and Head of Commercial Strategy to increase lifetime value alongside identifying and executing up-sell and cross-sell opportunities.
Key Responsibilities
Client Relationship & Account Management:
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Build and nurture strong relationships with key stakeholders at non-profit organisations, deeply understanding their digital fundraising goals and aligning our solutions with their strategic objectives.
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Work closely with the Growth team to deliver smooth and effective handover milestones, ensuring ongoing client confidence.
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Conduct regular check-ins and strategic reviews to assess client satisfaction, gather feedback, and platform updates.
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Proactively manage client health scores through our CRM to help identify opportunities to increase client’s value and reduce churn.
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Explore different ways in which clients may benefit from additional use of the platform and managed services.
Project Management & Campaign Delivery:
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Lead project management and campaign build within the Social Sync platform for all your dedicated managed services clients.
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Ensure client satisfaction by keeping internal teams well-briefed to successfully deliver agreed client requirements to a high standard and on time.
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Collaborate cross-functionally to ensure clients have everything needed for successful campaign launches and ongoing optimisations.
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Do everything within our control to optimise campaign performance, working closely with specialist functions to execute timely optimisations to overcome challenges and realise performance potential.
Onboarding and Adoption:
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Deliver a quick "Time to first value" through proactive account management, particularly during a client's initial days or weeks.
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Offer personalised assistance and ensure access to and use of onboarding resources to accelerate non-profits's time to first value.
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Develop and execute strategies to drive adoption and engagement with our platform, tailoring approaches to each client’s unique needs and goals.
Success Planning and Outcomes:
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Create and manage comprehensive success plans for clients, setting clear goals and regularly reviewing progress to ensure they achieve their desired outcomes.
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Provide best practices and strategic recommendations to help clients elevate their fundraising efforts and fully utilise our platform and services.
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Act as the internal voice of the customer, gathering feedback and collaborating with our Product and Managed Service teams to drive enhancements that meet client needs.
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Identify potential risks and opportunities for upsell and cross-sell, working closely with internal teams and senior leadership to address concerns and explore growth possibilities.
Renewal & Lifetime Value:
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Lead on the renewal process for all your dedicated charity clients, proactively managing conversations to keep churn at a minimum.
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Managing deal lifecycle and sales process in our CRM working towards individual assigned revenue targets.
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Work with the Head of Partnerships and Head of Commercial Strategy to develop and execute plans that increase customer lifetime value.
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
London Support Programme - Prison Caseworker
Location: This programme is currently delivered at HMP Downview and HMP High Down. Future delivery is anticipated at HMP Standford Hill, HMP Ford, and/or HMP Coldingley. Administrative tasks may be carried out remotely from home, or from our London office, near Vauxhall.
Contract: 12 months, with the possibility of a permanent position thereafter, subject to funding availability
Hours: Part time, 28 hours over 4 days
Salary: £32,000 FTE (pro-rated)
Reporting to: Head of Service Delivery
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Our purpose: We support people on long prison sentences to take their next steps in life so they benefit, their families benefit and the wider community benefits too.
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Our vision: A future where everyone can achieve their potential within and beyond prison.
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Our mission: Specialising in the unique needs of people on long sentences, we provide tailored practical and financial support to help people find belonging, move into work or training, and reach their personal goals.
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Our values: Knowledge & evidence, Listening & learning, Performance & impact, Partnership & connection, Challenge & innovation, Person centred & fair
Role summary
The London Support Programme (LSP) is a pilot service delivered by the Hardman Trust, providing pre- and post-release support to people on long sentences who are returning to London. This first year of delivery has enabled us to begin offering support, and we are now refining the programme for its next stage.
We are recruiting two part-time, Prison Caseworkers to deliver frontline support, ensuring that people serving long sentences continue to receive consistent, personalised help in preparing for release and rebuilding their lives.
As a Prison Caseworker, you will provide one-to-one, person-centred support focused on wellbeing, confidence-building, and preparation for life after release.
You will support people to set meaningful goals, connect with services, and problem-solve challenges along the way.
The role involves building trusting relationships, promoting the programme across the prison, keeping accurate records, and contributing to the continued development of this pilot into a sustainable, long-term service.
You will be managed and supported by the Head of Service Delivery.
Core responsibilities
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One-to-one support delivery – Provide tailored support to people in prison signed up to the LSP, including initial support planning, goal-setting, problem-solving and referrals to both internal (e.g. Grants, Research Volunteers, Penfriends) and external services.
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Remote support – Provide light-touch support to LSP participants released from prison, during their initial weeks of resettlement, using telephone/video calls, and email to check in, offer guidance, and help address early challenges.
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Service promotion – Actively promote the LSP within pilot and potential partner prisons to increase sign-ups and engagement.
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Administration – Keep accurate, timely records of support activities and outcomes using Salesforce and NOMIS systems.
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Service development – Support the Head of Service Delivery by contributing learning and feedback from frontline delivery, to inform the ongoing refinement of the programme model and resources.
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Collaboration & team contribution - Work closely with colleagues to promote products and services, gather and analyse user feedback, and ensure continuous improvement. Contribute to organisational reporting, monitoring, and evaluation.
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General - Participate in regular one-to-ones, contributing to the identification of objectives and professional development goals. Work in line with the Hardman Trust’s values, actively contributing to a culture of learning, reflection, team work and development, ensuring quality in your work. Undertake other duties and responsibilities commensurate with the role, as may be reasonably required by the Hardman Trust.
Person specification
Essential:
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Commitment to the values, vision, and mission of the Hardman Trust.
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Experience of working within prisons.
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Ability to build rapport and trusting relationships with a diverse range of people
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Experience using case management systems, such as NOMIS and Salesforce.
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Experience responding to safeguarding concerns and lone working within prisons and in the community (e.g. ACCT documents, Mercury Intelligence Reporting, organisational safeguarding procedures).
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Excellent organisational skills – The ability to work independently, prioritise tasks, and manage time effectively within a part-time lone-working role.
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A motivated problem-solver with a common-sense, can-do attitude who relishes working with a diverse range of people
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The right to work in the UK.
Desirable:
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Experience of working with people on long sentences
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Prison vetted and holds current security clearance
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Understanding of the challenges faced by people on release from prison
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Knowledge of London-based support services relevant to resettlement.
What we offer
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Monthly wellbeing supervision
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Travel expenses paid
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Opportunities to collaborate with colleagues at team away days
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28 days of annual leave, and bank holidays (pro-rata)
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Birthday day off in addition to annual leave
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Eye test cost reimbursed up to £25
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Learning and development annual training budget £500
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Standard pension contribution
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A supportive, values-driven culture where your contribution makes a difference.
This JD will be subject to periodic review in consultation with the job holder.
Please apply via Charity Job
Application and interview process: Applications will be considered, and interviews conducted, on a rolling basis until the right candidates are appointed.
Interviews: Interviews will be conducted on a rolling basis until the right candidates are appointed.
Start date: December 2025 or early January 2026. Appointment is conditional upon successful prison security clearance and any additional referencing checks.
About Us
Greenhouse Sports is on a mission to change the lives of young people in poverty through the power of sport and mentoring. Too many young people are being left behind. It is not because they lack potential, but because poverty stacks the odds again them. This affects their education, mental health, and their future.
In 2025 we launched our new strategy ‘For Every Future’ which outlined the charity’s bold mission and our ambitious plans to achieve this. To reach every child who needs us the most, we are raising the bar as a fundraising team. We currently generate £4m annually from major donors, trusts, institutions and corporates, plus an impressive array of special events raises an addition £1m per year.
We know there is potential for more, and this role will be critical in making significant growth in corporate income to drive forward our new strategy.
The Role
Corporate partnerships provide a vital source of income at Greenhouse Sports. The priority for the Corporate Partnerships Team is to further grow income, with an ambitious target of £1.1 million in 2025/26 - a 30% increase on the previous year.
The Corporate Development Manager will play a critical role in realising this new income, whilst diversifying the pipeline and strengthening existing relationships through superior cultivation and stewardship.
This is an exciting time to join the Fundraising Team at Greenhouse Sports as we make our new strategy a reality. In this team, you will have unparalleled access to learn and develop key skills from senior leaders. You will also feel empowered and supported to develop innovative, high-impact, sector-leading corporate partnerships.
The Person
The Corporate Development Manager will play a vital role in the continued growth and development of corporate income, with the majority of their time dedicated to sourcing new business.
The key responsibilities of the role include:
- Identifying and qualifying new partnership leads that demonstrate clear value alignment with Greenhouse Sports, building a substantial pipeline that you will own and drive forward.
- Planning, developing and delivering cultivation journeys for strong leads to secure five- and six- figure corporate partnerships.
- Leading on meetings with new business prospects.
- Designing and creating partnership proposals, presentations and/ or pitches for potential new partners.
- Leading on the renewal of existing five- and six- figure partnerships, developing clear stewardship plans that strengthen relationships and maximise opportunities for growth.
- Working collaboratively with internal teams across the organisation.
- Excelling at use of our CRM (Beacon) and ensuring it’s kept up-to-date.
Are you experienced in securing new corporate income?
Are you passionate, bold, gritty and pro-active?
Do you have the ambition to get out there, spread the word about Greenhouse Sports and raise critical funds to ensure we can reach those young people who need us the most?
Then this role is for you.
A flexible approach with a mix of home and office working-our offices are based in the heart of Marylebone, London.
Application Deadline: Friday 19 September at 17:00hrs. All applications will be reviewed on a rolling basis.
Please ensure you have provided both your CV and Cover Letter to support your application.
Please note that interviews will take place on Friday 26 September in person.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
The client requests no contact from agencies or media sales.
This new role will focus on driving business development and fundraising opportunities, and ensuring robust contract administration across METRO's HIV services. Reporting to the Head of HIV or Director of Services, the Senior Manager (HIV Services): Business Development and Team Coordination plays a vital role in strengthening the sustainability and effectiveness of METRO's HIV services.
The post holder will support the development of funding proposals and bids, build and maintain relationships with funders, commissioners, and partners, and contribute to fundraising activity to secure the future of HIV services. Alongside this, the post holder will provide hands-on support to the team with contract management, producing high-quality data-led reports, monitoring outcomes, and ensuring compliance with funder requirements.
This role acts as a bridge between delivery teams and METRO's leadership, being part of its Senior Management Team (SMT), and enabling services to thrive by ensuring contracts are well-managed, reports are accurate and timely, and opportunities for growth and sustainability are actively pursued.
Programme
METRO runs various HIV prevention and support services across London and the Southeast. These services include pan London and local HIV prevention services, HIV support services including advice and advocacy and family support, HIV peer mentoring and counselling services. Many of these services are delivered in partnership with agencies such as the GMIPartnership consisting of Spectra, Positive East, and our collaborations with THT, Positively UK and Africa Advocacy Foundation. Our services are also embedded in other sexual health partnerships, such as the SASH programme, which consists of our partnerships with Turning Point, London Friend and Naz. We also work with several NHS Trusts as part of our work with the London HIV Fast Track Cities programme and wider programmes.
The client requests no contact from agencies or media sales.
War Child’s mission is to reach, protect, educate, and stand up for the rights of every child living in conflict zones. They want a world that is safer for children to live in. At the moment, 1 in 5 children are living in or fleeing from conflict – that number is too high, and War Child wants to change it.
War Child is known for bold fundraising, innovative campaigns, and a culture of creativity. Their ambassadors, high-profile supporters, and superbly connected networks among investors and philanthropists give them a unique platform to engage influential donors. With a reputation for high-profile events and strong stewardship, they are now investing in a dedicated Head of Principal Giving to take this work to the next level.
Reporting into the Director of Philanthropy and Partner Engagement, you will build and lead a bold, high-impact strategy focused on cultivating deep, long-term partnerships with influential philanthropists. Working closely with senior leadership, you will be central to unlocking significant funding opportunities that align donor values with the lasting change we deliver for children living through conflict.
If you are motivated by the chance to unlock transformational support for children affected by war, this is a rare opportunity to establish and lead a new programme with the full backing of War Child’s leadership, networks, and global influence.
As Head of Principal Gifts, you will:
- Lead the development of a high-impact Principal Giving programme
- Build deep partnerships with philanthropists capable of making transformational gifts of £500k+
- Operate at the highest levels across War Child UK (WCUK) and our global alliance, engaging CEOs, trustees, ambassadors, and programme leaders to connect donor values with War Child’s most urgent priorities
- Shape major funding propositions rooted in WCUK’s ten-year strategy, inspiring exceptional support for their mission
- Benefit from strong internal backing, and new dedicated prospect research that will strengthen your pipeline and give you the insight to target opportunities with confidence
- Leverage existing pipelines of prospects and introductions, deepening relationships and converting warm networks into lasting partnerships
- Partner with the Heads of Philanthropy and Trusts & Foundations, programme directors, ambassadors, and trustees to deliver donor engagement at the highest level
Ideal skills and experience:
- A strong track record of securing gifts of at least £500k from UHNWIs
- Sophisticated relationship management skills, with the confidence and credibility to operate alongside CEOs, trustees, programme directors, ambassadors, and family offices
- Experience shaping ambitious, values-driven cases for support and stewarding long-term philanthropic partnerships
- Strategic insight, entrepreneurial drive, and the ability to build a new programme from the ground up
- A collaborative approach, able to work closely with colleagues in philanthropy, trusts and foundations, and partnerships
- Strong advisory skills, able to support and guide fundraisers across the organisation on managing principal-level partnerships
- Well versed in developing and assessing different financial models to structure transformational giving opportunities
- Ideally, a broad understanding of international philanthropy and donor motivations, with the ability to connect global priorities to transformational giving opportunities.
Employee benefits
Benefits include:
- Flexible working – War Child recognise the considerable benefits that flexible working can bring and are happy to discuss any possible flexible working options with employees from hiring. For most roles, the following types of flexibility are usually possible: flexible hours, an element of working from home, compressed hours
- Annual leave – 28 days per year (full-time), plus UK bank holidays
- Pension – all eligible employees automatically enrolled into a Group Personal Pension Plan with a 5% employer contribution, with minimum employee contribution on a salary sacrifice basis
- Health & wellbeing – employees may take advantage of a healthcare cash plan and a range of wellbeing initiatives and training. In addition, all employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.
- Learning & development – dedicated to the investment in learning and continuing professional development for all our employees
- Range of flexible benefits such a Cycle to Work scheme and season ticket loans
To register your interest in this role, please apply below with a copy of your latest CV by no later than Thursday 2nd October. A brief cover note outlining your most relevant experience, in line with the person specification, is optional bur welcomed.
Suitable candidates will be invited to a screening call and will be given in-depth support with formal application.
War Child UK are partnering with QuarterFive for this appointment.
First-round interviews will be held on Monday 13th October.
No child should be a part of war. Ever.
Mind in Haringey is an independent charity organisation providing vital mental health services to our community in Haringey since 1989.
We have a broad and exciting range of services and projects running in a dynamic, evolving environment. We are constantly striving to develop and improve our services through listening to our community, peers, and staff team to evaluate and deliver the best possible projects for our community.
Working with Mind in Haringey will give you the opportunity to join a small, creative team with many opportunities for learning and progression. We are a diverse and passionate team, who welcome experiences and perspectives from all backgrounds.
We particularly encourage applications from those with lived experience of mental health, from racialised communities, members of the LGBTQ+ community, and residents of Haringey who are passionate about changing things for the better in the borough.
Haringey is a melting pot of culture, history, and resilience. Though there is much that needs to be improved, we are proud to work as part of a community that has displayed great strength in hardship both in the past and in more recent years. Interested in joining us in this work? We look forward to receiving your application for the role.
The Safe Haven Crisis Hub is an out of hours community crisis service, the Hub provides a safe space for individuals who may feel that they are at risk of a mental health crisis. The Safe Haven provides short-term support and social prescribing to individuals who are vulnerable and isolated into relevant support service pathways.
The post holder will be required to be self-reflective about their personal lived experience of mental ill health. An essential standard of the role is that successful applicants will use this experience and be able to recognise the values and impact of their lived experiences. They are required to work as part of a multidisciplinary team.
We work to prevent mental health problems, promote mental well-being and ensure those with mental health problems are respected and included





Harris Hill is proud to be working with a leading national charity dedicated to advancing research into neurological conditions. We're supporting them in the search for a talented Individual Giving and Legacy Marketing Manager to join their passionate team.
In this vital role, you will lead the development and delivery of the charity's cash giving programme, including two key postal campaigns and segmented e-newsletters designed to enhance supporter engagement and retention. You will focus on building meaningful, long-term relationships with donors-boosting lifetime value through reactivation, cross-sell opportunities, and uplift strategies. You will also play a central role in a major new acquisition programme, working alongside the Director of Fundraising to recruit around 4,000 new regular givers through private site face-to-face fundraising. Additionally, you'll take the lead on the marketing and stewardship of the in-memory giving programme, ensuring a sensitive and impactful supporter journey.
To be considered for this role, you will need:
- Experience of working in individual giving in a charity including some experience of acquisition campaigns.
- Some experience of having worked on legacy marketing or collaborated with legacy marketing colleagues
- Familiarity with developing stewardship approaches and supporter journeys that maximise supporter loyalty
- Excellent interpersonal and verbal communication skills and excellent written skills including strong copy writing
If this role sounds of interest to you and you want to have a chat and review the full job description, please do contact Dominic at Harris Hill on [email protected] or call him on 020 7820 7332.
- Salary: £45,000 - £50,000
- Permanent, Full-time
- Location: Central London with hybrid working (2 days per week in office).
Deadline – Monday 22nd September at 9am
Application process – CV and Cover Letter
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Join us at The King’s Trust as our Internal Communications Manager and help end youth unemployment. 2026 is our 50th anniversary year – come and be part of the exciting celebrations! You’ll play a pivotal role in engaging colleagues across the organisation, creating compelling campaigns, driving improvements to our intranet and supporting colleagues and senior leaders to communicate with clarity and impact. From championing equality, diversity and inclusion to producing our regular newsletter, you’ll be at the heart of how we connect and inspire our people.
This is an exciting 13-month contract to cover a career break. It’s a brilliant opportunity to make a real impact, lead meaningful projects and shape how we communicate across The Trust. Whether you’re looking for your next challenge or a chance to broaden your expertise, this role offers the scope to leave a legacy of stronger, more connected internal communications. You’ll also benefit from our hybrid working approach, with two days each week spent in the office and the rest working flexibly.
If you’re a creative communicator with experience in multi-channel campaigns, intranet development and stakeholder management, and you’re passionate about motivating people through great storytelling, we’d love to hear from you.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.