Supporter manager jobs in primrose hill, greater london
“Providing free, independent, confidential and impartial advice”
Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.
Gateway Assessor
NJC Scale 2 - £28,050 to £28,427 per annum
Full-time – 35 hours per week
The role will assist in providing a quality service to clients through face to face, telephone and digital gateway assessment by supplying accurate, personalised, relevant information and guidance. You must have:
- Recent experience of undertaking the role of Gateway Assessor or of providing information, advice and guidance to the public either through face to face, telephone and emails including experience of exploring clients’ problems and identifying appropriate next steps.
- An understanding of the main enquiry issues involved in assessing clients' problems
- Experience of using interpersonal skills, including sensitive listening and questioning skills to understand the needs of others, especially in the context of telephony
- To understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies
Closing date: 9.00 am Wednesday Monday 16 July 2025
Interviews: Friday 18 July 2025
In return, we can offer you a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% of gross salary, an Employee Assistance Programme and training and development opportunities to continue your professional development.
Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.
Unifrog’s mission
We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying if you have any questions about working at Unifrog, please contact our Recruitment Lead (contact details on our website).
Events at Unifrog
Whether we’re hosting our annual conference for 300 teachers and advisors in the UK, delivering networking events for international school counselors across the world, or bringing together professionals from across the university and employer sectors to provide them with networking opportunities and unique insights into our student audience, we strive to make our events as engaging and useful as possible.
All events at Unifrog are created to best support our students, teachers and advisors, and our university and employer partners at key stages of the academic year:
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In-person conferences give UK teachers and advisors the chance to connect with top universities and employers, keep up-to-date with the latest in careers education, and network with the Unifrog team.
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International networking events take place in Europe, the Middle East, and Asia to facilitate one-on-one conversations between university representatives and international school counselors, giving counselors the valuable opportunity to get tailored advice and guidance relevant to them and their students.
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We also run loads of virtual events throughout the year for all our different audiences, including large scale virtual university and apprenticeship fairs for students.
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In addition, Unifrog’s partner-facing teams attend external conferences and events across the globe to network with partners and prospective partners. The Events team makes sure they have all the conference kit and marketing materials they need to be successful.
What you’ll do
As Events Assistant, you’ll play a key role in supporting the team to make sure all our events are delivered to the highest standard. You’ll be working closely alongside our Head of Events and Events Leads as part of our growing Marketing team to make sure all our events help students to make informed decisions about their next steps.
In-person events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s in-person conferences and events, to support the planning and delivery of these events and make sure they’re a success.
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Play a key role on the day - lead on the set up and pack down of events and be an expert on the event logistics, on hand to support attendees, the Event Lead, and the rest of the Unifrog team.
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Manage the registration desk and welcome attendees as they arrive, giving them a fantastic first impression of the event and helping them with any questions they may have.
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Support with research and planning future events, including conducting initial site visits.
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Support with writing and sending conversion and follow-up emails for events.
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Draw on your own experiences to make sure that all our events are relevant and provide value to our different audiences.
Virtual events:
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Work alongside the Event Lead, the main point of contact for Unifrog’s webinar series and university fairs, to support the planning and delivery of these events.
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Ensure the smooth running of our university fairs. Become an expert user of the iVent platform – send reminders of session start times, spark conversations on the chat function, and solve any technical issues.
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Act as a host for some of our events – run live sessions, field questions from participants, and facilitate discussions between our expert panelists.
External conferences:
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Provide ad hoc support with the logistics of our conference equipment and make sure equipment and materials are delivered to external conferences and returned to the office in time.
Other responsibilities:
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Support with our events inbox to make sure all emails are responded to in a friendly and professional manner within 24 hours (excluding weekends and holidays).
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Develop an in-depth understanding of our different audiences.
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Support the wider Marketing and Events team with ad-hoc requests.
What we’re looking for
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An experienced and confident events professional who enjoys working collaboratively with colleagues and stakeholders at in-person events, brings positive energy to the team, and is excited by the opportunity to support events around the world
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Experience in organising events, especially in-person events
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Highly organised and happy to have responsibility for different projects and deadlines
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High level of attention to detail
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Excellent communication skills - both in person and written
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Confident with Google sheets and docs as well as Zoom, and happy to learn new platforms such as iVent
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Comfortable working both as part of a team and independently, and able to take the initiative
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An interest in the education sector
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Proactive attitude and willingness to get stuck in. You need to be excited about going beyond the core responsibilities detailed above to improve what we do and make it a success
You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you, you love organising events, and are an energetic person who is willing to learn, then we’d love to hear from you.
Working together
You’ll regularly be working with:
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The Events team, including our Head of Events and Events Leads
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The wider Marketing team, including our Head of Marketing and Marketing Leads
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Our partner-facing teams: Higher Education, Employer, UK schools, and International schools teams
You’ll be line-managed by Unifrog’s Head of Events
Key benefits
Head to our jobs page for a full list of the excellent benefits we offer our team.
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Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools.
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Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.
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Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
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Influence the company’s direction: we love to promote great ideas, wherever they come from.
Key details
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£30,000 - £31,000 per year, depending on experience (Grade A).
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Fixed-term contract until November 2026.
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Split your time between working remotely and at our office in Hoxton, London (minimum of two days per week).
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28 days paid holiday per year (plus bank holidays).
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Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.
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Start date: as soon as possible, though we will be flexible for the right candidates.
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If you require reasonable adjustments, or want to discuss any details about the role before applying, please contact Mhairi (details on our website).
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We can only consider candidates who have the right to work in the UK.
Application process
Deadline: 10:00am (BST) on Wednesday 23rd July 2025.
Stage 1: Application form (~1 hour)
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Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
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i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
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ii. In your opinion, what are the top three things that would make an in-person teacher conference in the UK a success? (250 words)
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iii. Can you describe a time during an in-person event when you noticed a potential problem and took initiative to resolve it before it became a bigger issue? (250 words)
Stage 2: Phone interview (15 minutes)
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The next stage of the application process will be a short phone interview.
Stage 3: Video call interview (1 hour)
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Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).
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Phone interviews will be held throughout the application window. Video call interviews will be held w/c 4th August.
Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently.
Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.
Inclusion and diversity at Unifrog
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Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.
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As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.
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To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.
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To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.
People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of 1.5 million we have the opportunity to build on the quality and reach of our community services.
We’re looking for someone with experience of team administration, and excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally to fulfil a critical role that underpins the work of the East of England team.
About the role
You’ll provide high quality admin support to the East of England team, coordinate, plan and prep key meetings, and provide first point contact for both internal and external stakeholders. Including working coproductively with people living with Parkinson’s.
As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally.
Through community development we work in close collaboration with our respective Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s
What you’ll do:
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Organise online and in-person, internal and external meetings and other events, including booking venues and refreshments, assisting with the production of materials, liaising with participants and speakers, fulfilling mailings and taking bookings as required
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Keep up to date with the directorate’s activities in order to provide clear, accurate information, and support the process of business performance and impact reporting
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Respond to general enquiries in a timely and friendly fashion, ensuring needs are met, and participate in working groups, meetings, local events or activities as required
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Maintain digital records on the charity’s data platforms, help manage our social media platforms and our newsletters and other communications.
What you’ll bring:
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Excellent administration skills, including note-taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities
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Experience in coordinating multiple projects simultaneously that meet the business requirements
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Experience of developing and maintaining effective working relationships with all stakeholders
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Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively
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Ability to work flexibly and from home with some travel and the occasional overnight stay
This is an exciting time for Parkinson’s UK and we would love you to join us!
Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.
Interviews for this role will be held on 21st & 22nd July
The successful candidate will be required to
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live in the area specified of East of England (Essex, Suffolk, Norfolk, Cambridgeshire, Hertfordshire or Bedfordshire) and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport
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provide their own broadband service with a minimum download speed of 2Mb
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have a confidential space in which to work
Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.
We exist to make every day better, for everybody living with Parkinson’s. Right now.

The client requests no contact from agencies or media sales.
We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!
The client requests no contact from agencies or media sales.
Overview:
We view Email as a key growth opportunity in our digital mix. As such, the Email Officer will work alongside the Email Marketing Manager as a consultant to wider stakeholders and help to establish the foundations of a scalable email programme. As well as growing our supporter base across our 3 brands and creating emails they look forward to seeing in their inboxes.
You will join a team of marketing specialists playing a pivotal role in merging marketing and technology, supporting stakeholders' fundraising ambitions, and helping the Foundation achieve its mission to build the foundations of a healthier society.
About us
Guy’s & St Thomas’ Charity, Guy’s Cancer Charity and Evelina London Children’s Charity are part of Guy’s & St Thomas’ Foundation. Our collective mission is to build the foundations of a healthier society.
As part of our team, you will work alongside talented people from a mix of personal and professional backgrounds. We are a Living Wage employer and support flexible working, part-time roles and job shares. Though our ambitions are serious, this is a friendly place to work with lots of opportunities to meet and socialise with colleagues. We believe there is immense power in diversity and aim to recruit and nurture talent who think and act differently. There is more information about working with us on our website, where you can read about:
• how we approach recruitment
• our team, culture and values
• the benefits of working with us and our approach to diversity, equity & inclusion, health & wellbeing, and learning & development
Key Responsibilities
- Use your knowledge of email excellence to bring surprise and delight to the inboxes of our supporters, contributing to the quality of their supporter experience across our 3 brands.
- Act as the frontline email expert, using your specialised skills, knowledge and experience to provide consultation to stakeholders guiding them on best practices for emails, campaigns and audience management.
- Be hands-on overseeing the email delivery process from briefing to send by creating email briefs, reviewing the content, managing UTMs and building emails and/or automations. As well as, working with the other officers in the team to triage short-form briefs and action changes.
- Assist in the formation, dissemination and maintenance of key email delivery processes, such as the email calendar, campaign delivery planner on Monday and email quality checklist helping to embed the processes across teams for efficient delivery and alignment.
- Maintain and expand our email reporting to include key metrics, across campaigns, automations and lists. Helping to establish performance benchmarks for key activities, identifying trends and feeding back to wider stakeholders to inform future activity and audience knowledge.
- Identify and utilise insights for data-driven decision-making when formulating campaigns and consulting with stakeholders.
- Stay informed about trends and changes in the Email landscape that impact delivery, tech and reporting for accuracy and continuous development.
- Assist in establishing and managing the email testing framework ensuring it is aligned with wider departmental testing pillars and prioritised based on impact to investigate assumptions deepening channel knowledge.
Knowledge and experience
- At least 2 years of email marketing experience, not limited to the not for profit or health sector.
- A knowledge of at least 2 ESPs and the platforms that form an email tech stack, such as CRMs and integrations.
- Knowledge of the role data plays in audience segmentation and key segments.
- Demonstrable experience planning and building emails based on data-driven decisions and overseeing delivery from planning to send.
- Experience working with stakeholders of different levels with the ability to confidently communicate informed by experience.
- Knowledge of the different types of emails and automations which form an email programme.
- Experience using raw email data to formulate metrics relevant to an email programme, from emails to list, and meaningfully developing reporting.
- Have a knowledge of changes in the email landscape and their impact.
- Knowledge of consent, and data protection and processing legislation.
Skills & abilities:
- Passionate about email marketing and stay up to date with changes in the email marketing landscape.
- Knowledge of the elements that create engaging and accessible emails of all types.
- Comfortable using email and wider digital marketing technologies.
- Awareness of audience management practices and the techniques required to maintain list hygiene.
- Experience using analytics platform, such as Google Analytics, to widen reporting beyond in-email metrics for a fuller view of performance.
- Ability to identify insights for impactful testing opportunities.
Personal Attributes
- Comfortable speaking with stakeholders of different levels, providing guidance and clear reasoning for decisions.
- Enterprising approach, always looking for ways to improve performance and efficiencies.
- Curious, analytical mindset always informing decisions based on insight with a test and learn approach to ideas.
- Motivated by results and comfortable working in a data driven environment.
- Organised and detail oriented with the ability to proactively manage workloads.
- Dedicated to our values and mission.
Benefits
- Up to 12% employer pension contributions
- Annual personal development budget
- Annual health and wellbeing personal allowance
- Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
- Health and wellbeing programme that offers optional free yearly health check-ups.
- Support for healthy eating via fruit bowls and onsite lunch facilities.
- Agile working, flexible hours, and supportive IT kit.
- Shower facilities and bike lock area.
- Generous annual leave (27 days + bank holidays)
- Subsidies for glasses
- Employee Assistance Programme
The client requests no contact from agencies or media sales.
Contract Type: Part-time (4 days per week – 0.8 FTE)
Salary: £30,000 FTE (pro rata for 0.8 = £24,000 per annum)
Location: Hybrid; Tues – Thurs in the NYJO office
Reports to: Marketing & Communications Manager and Head of Fundraising, with collaboration across the team
Application Deadline: 25th July 2025
Start Date: Mid August 2025
Job Purpose:
This is a dynamic and developmental role designed for a candidate with at least 1 years' experience in fundraising or marketing within an arts or charitable organisation. The role is split evenly across fundraising and marketing and communications and will contribute directly to NYJO’s growth and sustainability by supporting our external affairs through income generation, audience engagement, and public profile.
We are looking for a confident, creative and self-motivated individual who can manage their workload independently, communicate effectively with donors and audiences, and is excited to grow their skills in both fundraising and communications within a fast-moving, ambitious organisation.
Key Responsibilities:
Fundraising (2 days per week)
Trusts, Foundations and Statutory Funding
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Conduct research and develop profiles on prospective trusts and statutory funders
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Draft briefing notes and maintain an up-to-date prospect pipeline
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Support grant administration: acknowledgements, processing, and internal logging
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Assist with preparation of Arts Council England reporting
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Draft small trust applications (up to £10k) with guidance from Head of Fundraising
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Help gather content, data and evidence to support medium/large bid development
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Lead the collation and drafting of funder reports
Individual Giving & Membership
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Administer NYJO’s membership scheme (renewals, fulfilment, member queries)
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Draft and distribute the Members’ newsletter, both digital and physical
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Organise cultivation events, manage RSVPs, support logistics and attend events
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Maintain donor records on our CRM Beacon in line with GDPR policies
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Support campaign delivery for fundraising initiatives (e.g. NYJO 60th, Big Give)
Development Support
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Coordinate fundraising proposals including content collation, layout and visuals
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Support the creation of fundraising collateral including impact case studies
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Contribute to donor communications and stewardship activity
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Assist with other tasks as required by the Head of Fundraising
Marketing & Communications (2 days per week)
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Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts)
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Update and maintain website content related to news, projects, and events, and support with broader website updates and coordination with developers/designers
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Create compelling visual and written content aligned with NYJO’s brand identity
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Support the creation, scheduling and distribution of engaging digital content (social media, e-newsletters, blog posts)
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Update and maintain website content related to news, projects, and events
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Create compelling visual and written content aligned with NYJO’s brand identity
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Help coordinate campaign delivery across channels for performances, education work, and fundraising
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Assist with audience segmentation and analysis to refine communication strategies
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Contribute to PR and media liaison efforts
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Support planning and delivery of marketing campaigns for tours, digital events and initiatives
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Contribute to internal reporting on audience engagement and digital analytics
Additional Responsibilities:
In addition to the core fundraising and marketing duties, this role will take on several cross-functional and practical responsibilities that support NYJO’s operations and visibility:
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Provide light office management support, including liaising with suppliers, managing equipment (e.g., printers, scanners), and maintaining internal digital systems
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Carry out other ad hoc tasks as required in support of NYJO’s small, collaborative team environment
Person Specification:
Essential
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Minimum 1 year experience in a fundraising and marketing role within an arts or charity setting
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Excellent written and verbal communication skills
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Strong organisational and administrative skills, able to manage competing priorities
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Confident working independently and proactively
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Experience with content creation for social media and email platforms
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Comfortable using CRM systems and digital tools (e.g. Beacon, Mailchimp, Canva, CMS)
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Strong attention to detail, especially in writing and data entry
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Enthusiastic about music, youth arts and social impact
Desirable
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Experience writing or supporting funding applications
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Understanding of GDPR and data protection
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Familiarity with arts sector fundraising or communications (e.g. ACE reporting, donor events)
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Graphic design or video editing skills
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Experience using analytics tools (Google Analytics, social platform insights)
Working at NYJO:
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4-day working week (0.8 FTE)
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Hybrid working environment with some flexibility
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Occasional evening/weekend event support with Time Off In Lieu (TOIL)
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Opportunities for professional development and training
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Creative and collaborative working culture
How to Apply:
To apply, please submit:
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A CV (no more than 2 pages)
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A cover letter explaining your interest and how your experience matches the role
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Core working week is Monday to Friday 8.00am – 4.00pm, 37.5 hours per week, excluding Bank Holidays with requirement to work sometimes outside of core hours and at weekends, nights and bank holidays • Provide core maintenance service for the Association, including planned projects, reactive maintenance, cyclical and preventative repairs, administration and any ad-hoc tasks as arising • Responsible for the health & safety of any task being carried out and to make sure that the plant, equipment, or machinery is compliant with all legislation • Tasks to cover a wide range of technical and maintenance skills, including painting, electrical, plumbing, carpentry, grounds work and general building work and other work as appropriate, depending upon skills and qualifications required to achieve the task • To provide out of hours support on an on-call rota basis • Maintaining plant, spares and equipment across a range of Association sites. This includes completing monthly stock audits to ensure adequate levels or parts/materials/equipment are maintained and readily available for repairs. Ensure asset lists are updated with live information • Carry out site inspections & audits to ensure Health & Safety/Compliance & quality/standards are met • Carry out internal works to void properties. Inclusive but not limited to painting, minor repairs, plumbing and void safety checks. • To liaise with, staff, and residents as required, to carry out any maintenance tasks ensuring high levels of customer service • To liaise with and ensure performance of external contractors • Carry out allocation & scheduling of work tasks to staff and external contractors. Produce detailed specifications through to quotation. • Review when required - reports, quotations & recommendations from external consultants/contractors, and advise/ liaise with Property Manager on best value • Ensure ways of working, processes, policies and procedures are understood and followed • Review & monitor external reports such as lifts, Legionella, Asbestos and plant room inspections and liaise with Property manager on recommendations and appropriate actions • To provide cover and advice for Facilities Assistants/maintenance staff when and if required • On a rota basis you may be required to be the Property contact for a given period as agreed by line manager • Any administration duties as required by your Line Manager • Any other reasonable duties as required by your line manager. General There may be occasions when the post holder may be required to work at any other of the YMCA TG sites/offices in line with service needs. • The post holder must at all times carry out his/her responsibilities with due regard to YMCA TG policies and procedures in particular Equal Opportunities, Health & Safety, Confidentiality, Safeguarding and Data protection Act. • All staff have a responsibility to participate in the YMCA TG Individual Performance Review Scheme and to contribute to their own development, and the development of any staff they appraise or are responsible for. • The above Job Description is not intended to be exhaustive; the duties and responsibilities may therefore vary over time according to the changing needs of the service.
The client requests no contact from agencies or media sales.
Job Title: Duty Independent Gender Violence Advocate (Duty IGVA)
Location: Lambeth, London
Salary: £23,085.69 per annum, inclusive of London weighting allowance
Contract type: Part Time, Permanent
Hours: 30 hours per week (Tuesday-Friday). Please note that the the operating hours of the service are 8AM- 6PM Monday- Friday with the expectation to work on some days 8- 4pm or 10- 6pm to cover.
This is an opportunity to join Refuge as a Duty Independent Domestic Violence Advocate to be the first point of contact for women who are impacted by domestic violence. You will work closely with victims of domestic abuse from the point of crisis and other gender-based abuse to provide high quality independent support to survivors all risk levels and their children..
In this role you will be part of a busy team. You will be the first point of contact for survivors who have been referred to the Gaia Centre. The duty IGVA will be responding to daily enquiries (specify from whom- public, agencies, individuals? over the phone and email as well as contacting survivors, assessing their risks and needs.
The duty IGVA will be responsible for carrying out and implementing safety plans and needs and will ensure an effective handover to the over to the relevant GAIA team for ongoing support. The post holder will also empower survivors by providing them with emotional, practical and personal welfare support. You will ensure that survivors are provided with a safe, supportive and welcoming environment, enabling them to access their rights, make decisions and increase their life options. The job involves working within a multi-agency framework consisting of the MARAC and local partnership protocols and procedures that prioritise the safety of survivors.
As part of this role, you will be required to participate in an out-of-hours on call rota.
Please note that this post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing Date: 09:00am 7 July 2025
Interview Date: 16 and 17 July 2025
Refuge is the UK’s largest provider of specialist services, and we are proud to be a leader in our field and an employer of choice, with leading edge systems for supervision, quality management and development.
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Governance Officer
Hours: 21.5 hours a week
Location: Remote or Hybrid
Contract Type: Fixed term 12 months
Remuneration: Circa £17,200 dependant on experience (£30,000 Full time equivalent)
Reports to: Chief Operating Officer
Works closely with: SMT, HR Manager and Data Manager
About Us
We are seeking a proactive and detail-oriented Governance Officer to join our team and help ensure strong, effective governance across the organisation. This role is key to supporting the charity’s trustees and senior leadership team to meet their legal and regulatory responsibilities, and to uphold the highest standards of accountability and transparency.
Key Responsibilities
Board and Committee Support
- Coordinate meetings of the Board of Trustees and sub-committees, including scheduling, agenda planning, and circulation of papers.
- Take accurate and timely minutes and ensure appropriate follow-up actions are tracked and completed.
- Support trustee recruitment, induction, training, annual board effectiveness survey and skills review.
- Maintain trustees register of interests updating it annually or as and when needed, whichever is soonest.
- Monitor board members tenure periods and associated actions for re-appointment or termination.
Compliance and Regulation
- Ensure the charity complies with statutory and regulatory requirements (e.g. Charity Commission, Companies House, Office for the Scottish Charity Regulator, GDPR, Fundraising Regulator).
- Maintain accurate records including the statutory registers, governance documents, and trustee declarations.
- Write the statutory annual report sourcing content from relevant teams and updating all sections.
- Submit annual returns to the Charity Commission, Companies House and Office of the Scottish Charity Regulator.
- Support the COO in working towards and maintaining compliance with the Charity Governance code.
Governance Best Practice
- Draft new, review and update existing policies and procedures in line with current legislation and best practice ensuring they are on a rolling timetable for review.
- Monitor developments in charity law, governance codes, and relevant regulations, advising colleagues and trustees accordingly.
- Support risk management and contribute to the maintenance of the organisation’s risk register.
- Maintain the register of Leukaemia Care’s contracts with external suppliers and funders.
Organisational Support
- Work collaboratively across teams to ensure governance is embedded in the culture and operations of the charity.
- Support internal audits and the implementation of recommendations.
- Provide guidance on good governance practices across the charity.
General
In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:
- Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.
- Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.
- Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.
This job description is not exhaustive. It acts as a guide and may be amended to meet the changing requirements of the charity at any time after discussion with the post holder.
Person Specification
Essential
- Strong understanding of charity governance and regulatory frameworks in the UK.
- Excellent organisational and administrative skills with strong attention to detail.
- Strong written and verbal communication skills.
- Experience of preparing board papers and taking minutes.
- Discretion and ability to handle sensitive/confidential information.
- Proficiency in Microsoft Office and document management systems.
Desirable
- Experience in a governance or company secretarial role within a charity or not-for-profit.
- Knowledge of the Charity Governance Code and other relevant sector guidance.
- Qualification in governance, law, or a related field (e.g. ICSA/CGIUKI).
The client requests no contact from agencies or media sales.
Key Responsibilities:
- Provide expert advice and coaching to managers on recruitment, employee relations, performance management, and organisational change
- Manage Employee relations cases as they arise supporting line managers through conflict resolution, investigations, and disciplinary processes
- Communicate HR initiatives and updates clearly and effectively across departments
- Partner with managers to address resourcing needs and support job evaluation processes
- Contribute to the development and review of HR policies in line with current legislation
- Champion equality, diversity, and inclusion initiatives across the organisation
- Support the delivery of HR projects and continuous improvement efforts
We're looking for someone with:
- Proven experience in a generalist HR advisory role
- Strong working knowledge of UK employment law and HR best practices
- Experience of working with Employee Relations matters
- Excellent communication and relationship-building skills
- Proactive, solutions-focused mindset
- Commitment to fostering an inclusive and supportive workplace
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
A little bit about the role
Please note that applications for this role will close on Monday 07 July 2025 at 9am
The Curriculum Lead will play a leading role in developing and delivering Frontline’s Approach Social Work programme, a fast-track master’s in social work and our internal Consultant Social Worker programme.
This role involves leading the design and implementation of curriculum content, as well as contributing to teaching, learning, and assessment—both academic and practice-based.
You will support the delivery of high-quality teaching materials across various formats, including online and in-person sessions. A key part of the role is developing and supporting Practice Tutors and Consultant Social Workers. This includes running curriculum briefings, contributing to training resources, and ensuring quality and consistency in the materials and guidance provided.
This is a dynamic and rewarding role suited to someone with a strong interest in social work education, a passion for teaching and learning, and a commitment to maintaining the innovation and excellence of our programmes.
Some key responsibilities include:
- Influencing and helping shape programme content including ensuring the implementation of evidence-based knowledge, skills and interventions with the aim of reducing risk to children.
- Promoting and introducing evidence-informed methods of teaching and assessing social work practice with families – drawing on the expertise of others in social work.
- Designing and delivering innovative teaching content across regions and digital platforms, at postgraduate level in line with good pedagogic practice, HEI standards and statutory guidelines.
- Ensuring programmes remain compliant with professional standards and regulatory requirements.
Please see the job pack for full role responsibilities
A little bit about you
We are looking for a registered social worker with experience in teaching and learning, and an intellectual curiosity to challenge and develop their own ideas by keeping up to date with current research and evidence. The role will suit someone who is passionate about the development of social work practice, innovation and leadership who has a thought-through vision of what excellent social work looks like.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
Please let us know how we can make the recruitment process more accessible for you by emailing the People team (see job pack for contact information).
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
Visa sponsorship is not guaranteed.
To make life better for children at risk of harm, by improving the services that support them.




The client requests no contact from agencies or media sales.
Are you an organised and detail-oriented team player with a passion for supporting charitable causes? Do you have experience working with large datasets in a fundraising setting? Are you a wizard with Excel?
TPP are recruiting a Data Officer on behalf of our client, a well-established charity with international presence.
Benefits:
- 7% employer’s pension contribution
- Hybrid working, 1 day in the office a week
- Life insurance (3 x salary)
- Employee Assistance Programme (EAP)
- 25 days annual leave per annum plus bank holidays
- Free eye test
- Discount vouchers
The Role:
As a Data Officer, you will play a key role in supporting the Data Manager by ensuring their supporter and contact database (Raiser’s Edge) is effectively maintained and up to date. You will assist the wider Development team with reports and queries, help manage fundraising data and ensure the accuracy and integrity of donor information.
Main responsibilities:
Assist in the daily management of the Raiser’s Edge database, ensuring data accuracy through regular audits. Imports and exports of data. Provide training and advice to colleagues on database access and usage, ensuring compliance with best practices. Reconcile and process donations from various sources, including BACS, credit cards, and online platforms. Run direct debit and gift aid claims, ensuring valid documentation is maintained. Provide key data and segmentation for fundraising appeals and emails, working closely with the communications team.
Essential requirements:
- Experience in CRM systems (Raiser’s Edge) and proficiency in MS Excel
- Demonstrable experience supporting charities and fundraising teams in a data role
- Confident working with large datasets
- Solid understanding of GDPR and data confidentiality
- Excellent communicator, a team player, and have a keen eye for detail
- Excellent time management skills, able to prioritise daily tasks and manage deadlines
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn’t quite right for you, please do check out our website www.tpp.co.uk and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Overview
Barts Health NHS Trust provides maternity and neonatal care for women and birthing people and their babies each year, providing all aspects of obstetrics and midwifery care in our labour ward, midwife-led birth centre and home birthing service.
NEL Maternity and Neonatal Voices Partnership (MNVP) listens to the experiences of women, birthing people and families, and brings together service users, staff and other stakeholders to plan, review and improve maternity and neonatal care. MNVPs ensure that service users’ voices are at the heart of decision-making in maternity and neonatal services by being embedded within the leadership of provider trusts and feeding into the Local Maternity and Neonatal System and Integrated Care Board. This influences improvements in the safety, quality, and experience of maternity and neonatal care. We work to ensure that every woman and birthing person on the maternity and neonatal pathway has a chance to have their voice heard. We do not speak for them.
We are recruiting a Maternity Lead who brings the expertise of women/birthing people with lived experience of maternity services at Barts Health NHS Trust into the heart of the development of every aspect of maternity and neonatal services at the trust.
The role of MNVP Lead is key to providing inclusive and collaborative leadership and ways of working, ensuring that all women and birthing people and their families’ views are heard and acted on. This is an exciting opportunity to review, shape and improve services and make a real difference to women, birthing people and their families.
This is a paid, self-employed job requiring 1.5 days per week (worked flexibly where possible). Working with the MNVP is an opportunity to become part of a vibrant team, improving care for our service users and enabling voices and engagement with our community.
The membership of the MNVP includes:
● Women, birthing people and families from a diverse range of backgrounds.
● Members of the wider community such as birth workers and charities specialising in mental health, supporting refugees, etc.
● Nurses, midwives, health visitors, doctors and managers.
This is a self-employed position on a fixed-term contract until March 2026. The successful candidate will not be entitled to employee benefits such as pension, sick pay, or holiday pay.
As a self-employed contractor, you are responsible for managing your own tax and National Insurance contributions. You will be required to invoice the organisation for your work, and payment will be made within 21 days of receipt of a monthly invoice.
The client requests no contact from agencies or media sales.
Welcome to Wimbledon Guild
We’re a community charity in Merton offering practical help and support. Wimbledon Guild is going from strength to strength, and we’re looking forward to appointing a new Counsellor for the Refugee and Asylum Seekers Service to work part-time in our Talking Therapies team.
We describe our services to clients in this way:
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.
Whether you're worried about money, you’re feeling low or overwhelmed, or you’re looking for new friends and activities locally, we’re always here.
Wimbledon Guild is more than just a place, we're a real community where everyone belongs.
We meet these objectives through a diverse range of services, which we are constantly developing in response to local need and local aspirations. We collaborate closely with partners in the statutory and voluntary sector, and with a thriving group of volunteers. Our Talking Therapies are well known and highly regarded in the local community, and we are a BACP Accredited Service.
As our Counsellor (Refugee and Asylum Seekers Service), which is a post currently funded for 4 years, you will be responsible for a client load of 12 clients, offering up to 16 sessions. You will need to be responsible for all aspects of the work, including administrative procedures, following our police and protocols, including liaising with mental health services and onward referral where necessary.
You will be working as part of a well-established team of colleagues, within the department and organisation. The service predominantly works within a psychodynamic framework; therefore, a working knowledge of psychodynamic thinking is crucial for all those applying for this role including the ability to work with the unconscious and counter transference process that come up for yourself and in the work.
Wimbledon Guild is a community charity in Merton offering practical help and support, so you’ll never have to face life’s challenges alone.




At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
To support this work, we are looking for two HR Advisors to join our HR Team on fixed-term contracts till the end of 2026. This role will be primarily responsible for ensuring that all operational HR support is provided to the highest standard to all levels of LCM staff and leaders within their allocated patch.
As an HR Advisor, you will play a key role in providing an excellent HR service. This includes managing recruitment campaigns, advising line managers, case work, updating the HR Information System, responding to enquiries from managers and employees, ensuring that HR information is prepared and provided for monthly payroll runs and on-boarding new staff. There will also be opportunities to take forward HR projects to improve the way we do things and enhance our offering.
We welcome applications from candidates with previous experience in a HR role with a full or part-CIPD qualification at Level 5 (or equivalent).
Along with all HR team members, the HR Advisor needs to have a prayerful approach to their own work and the work of the team
There is an occupational requirement that the person appointed be an evangelical Christian.
Salary range: £32,794 to £35,442 per annum (depending upon experience)
Contract: Full-time, Fixed-term contract till the end of 2026
Closing date for applications: Thursday 31st July 2025
The client requests no contact from agencies or media sales.