Supporter manager jobs in westminster, greater london
Class 13 is a Lambeth-based education charity committed to putting equity and relationships at the heart of education.
We imagine a world where every young person feels seen, valued, and safe in school. Our work focuses on transforming school environments by rooting out systemic inequities and building more inclusive and equitable environments for children, educators, families, and communities.
We don’t offer quick fixes. We work alongside school communities to create lasting, systemic change. Our four key principles guide everything we do:
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Affirming the full humanity of every individual.
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Nurturing critical thinking
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Building community
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Encouraging democratic engagement
About this role
This is a joint role delivered by Class 13 as part of two interconnected programmes in Lambeth. One is a long-term embedded pilot working deeply with two local schools to reimagine school culture from the inside out. The other is part of a borough-wide initiative commissioned by SEL ICB and supported by Black Thrive to improve emotional wellbeing for Black and mixed heritage children.
Both strands aim to create more human, equitable school environments—and we are seeking someone committed to walking alongside families, schools, and systems to help make this happen.
While the role is relational at its core, it also involves managing light but essential administrative and reporting tasks particularly during key programme milestones. This includes maintaining accurate records, preparing summaries of engagement sessions, and handling transcripts to ensure learning is captured and shared.
Role Summary
We are seeking a deeply reflective and relational School & Community Engagement Partner who isn’t afraid to ask bold questions or sit with uncomfortable truths.
This role isn’t about quick fixes or ticking engagement boxes—it’s about nurturing trust, challenging old habits, and reimagining what school can be. You’ll be at the heart of a long-term transformation project, working deeply with two Lambeth schools while also contributing to a broader borough-wide initiative that invites families, staff, and communities to imagine something better—together.
At its core, this work is about shifting power. About listening with care, convening with purpose, and walking alongside parents, carers, teachers, and school leaders as they navigate what change can look like when it’s built on affirmation, curiosity, and collective responsibility.
You’ll help strengthen the connection between schools and families through sustained relationships, collective inquiry, and shared action. Some of your work will be intensive and embedded, walking alongside schools to shift culture from the inside out. Other aspects will stretch wider gathering insight, surfacing patterns, and shaping ideas that ripple beyond a single setting.
This is not a traditional outreach role. It’s connective tissue—bridging classrooms, communities, and change. You’ll be a steady presence: listening, facilitating, building trust, and helping schools reflect not just on what they do, but why.
The School & Community Engagement Partner will report to the Head of Programmes and the primary lead work closely with school leadership, teachers, and local organisations to transform parent-school relationships.
Main Responsibilities
1. Deepen relationships and build community
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Build consistent, trust-based relationships with parents, carers, staff, and wider community members, particularly those who have been historically marginalised by school systems
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Be a visible and approachable presence at parents’ evenings, community events, school gates, and day-to-day school life
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Support families to move from being consulted to being co-creators ensuring their insight shapes decisions, practice, and school culture
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Foster connections not just between families and schools, but across families themselves, creating the conditions for mutual support and collective action
2. Walk alongside schools as they shift culture
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Work closely with staff across both pilot schools supporting reflection, relationship-building, and democratic practice
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Collaborate with school leaders, governors, and the wider Class 13 team to surface insight, challenge deficit thinking, and support community-led transformation
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Contribute to family-led policy change projects, helping create space for shared decision-making and power-sharing in schools
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Support the rhythm and routines of the embedded pilot showing up consistently in school life, from attending assemblies to noticing small shifts in culture
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Lead structured interviews with teachers participating in the programme, creating a relational space to gather reflective insights using agreed guides.
3. Facilitate wider listening and engagement
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Deliver structured engagement sessions in local schools as part of the SEL ICB programme, using the Appreciative Inquiry model (training provided)
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Work with staff and parents to map what currently exists, identify challenges and possibilities, and co-develop practical, community-rooted solutions
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“Reflect on what you’re hearing and noticing, and share learning that can support change—locally and across the wider network.
4. Learn, reflect, and grow
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Participate fully in Class 13’s foundational learning programme (4 full-day sessions)
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Engage in self-directed learning as part of the ICB programme
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Contribute to monitoring, reflection, and participatory evaluation of both the embedded pilot and the wider borough programme
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Maintain accurate records of meetings, interviews, and engagement sessions, including producing clear summaries and contributing to project documentation.
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Join monthly peer forums and learning spaces across the borough to share insight, deepen practice, and support collective learning.
Skills & Experience
Essential
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A background in community engagement, education, youth work or organising—particularly with parents, carers, or families
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Strong facilitation and communication skills, with the ability to hold space for difficult conversations with care and clarity
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Deep listening skills and the ability to build relationships across difference, especially in school or public sector contexts
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Experience supporting individuals or groups to move from consultation to co-creation, shaping outcomes together
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Confidence navigating school spaces (including SLT, teachers, governors, parents, and young people)
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Strong organisational skills and comfort managing multiple priorities across different sites
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A deep commitment to equity and justice, and a willingness to reflect on your own practice
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Ability to manage and organise documentation, transcripts, and basic reporting to meet programme and funder requirements.
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Experience in conducting structured interviews or qualitative research in education, youth, or community contexts.
Desirable
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Experience working in, or alongside, schools or youth-facing institutions
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Professional training or qualifications such as teaching, social work, youth work, counselling, or therapeutic practice
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Familiarity with participatory or dialogic approaches like Appreciative Inquiry, community organising, or restorative practice
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Knowledge of how power, race, class, and other intersecting forces shape families’ experiences of school
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Multilingualism or strong cultural understanding of Lambeth’s diverse communities
Class 13’s Commitment to Equity
Class 13 is committed to creating an inclusive and diverse workplace. We actively encourage applications from individuals of all backgrounds.
We recognise the value of lived experience, If you meet most of the criteria but are unsure if you're the right fit, we still encourage you to apply.
We are happy to discuss and provide reasonable adjustments throughout the recruitment process to ensure accessibility.
How to Apply
To apply, please submit:
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Your CV
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A cover letter outlining your experience and suitability for the role
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A response to the following question (maximum 300 words):
Reflect on a time when a relationship, professional or personal shifted your perspective on an issue. What did you learn from that experience?
We’re asking this to understand how you approach relationships, reflection, and learning—core elements of our work at Class 13.
Class 13 empowers educators to transform practices, foster equity, and inspire students through innovative, action-based teacher training

The client requests no contact from agencies or media sales.
The need for what we do has never been greater – churches, charities and ministries are losing valuable time to increasingly complex legal and financial compliance. The opportunities for mission and ministry have never been greater, but those called to this important work are under financed, under resourced and in some cases burning out. For all Christians, called to live and give generously, the pressures of modern life and confusion over how to give well, is restricting an abundant outpouring of generosity.
We’re investing in technology to grow our payroll services, and part of your role will be to help us transition onto the new payroll software smoothly and effectively. At the same time, we are developing other aspects of our consultancy offering and around 40% of your role will be to provide support and cover for these services to the treasurers and trustees of our clients.
As Administrator, your role will support the work of our highly acclaimed teams serving our church and charity partners, specifically providing our payroll and consultancy services. Our professional services at Stewardship are in great demand and we are looking to build on the support we provide to UK churches and Christian charities. You will work alongside our award-winning Payroll Bureau team and our Consultancy Helpline with responsibility for building relationships with and serving a distinct group of churches and Christian charities.
This is a 12 month fixed term contract.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
· Active membership of local church congregation.
An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
We’re looking for a proactive and organised individual to become a key part of our small friendly team at the Faculty of Forensic & Legal Medicine. This newly created role offers the chance to make a real impact and grow within a respected organisation.
Raising standards in forensic and legal medicine; protecting vulnerable people
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a passionate and strategic Digital Marketing Lead to take our online presence to the next level — amplifying our campaigns, engaging our bladder cancer community, and making sure our messages reach the people who need it most. If you’re ready to combine creativity with impact, your skills in digital marketing could help us support more patients, improve early diagnosis and change outcomes for bladder cancer patients, then we want to hear from you.
The client requests no contact from agencies or media sales.
Head of Corporate Governance
£50,718 - £53,387 (plus London weighing if applicable)
Location - Home based with some travel needed
Interviews to be held 27th-28th August.
The WEA is the UK’s largest voluntary sector provider of adult education, a charity dedicated to bringing high quality, professional education into the heart of communities. We believe that all adults, regardless of their situation, should have access to education.
Job Description
WEA are looking for talented individuals to help us deliver our mission – to bring education within reach. If that sounds like you, then please read on.
As the Head of Corporate Governance, you will ensure ongoing monitoring of governance effectiveness and continuous improvement, and the efficient and effective administration of governance process, including trustee and committee member recruitment and onboarding, tracking appointment terms, and annual skills audits. Together with other members of the corporate governance team, you will provide support to WEA’s local advisory panel volunteers, who provide important local insight and input to governance decision-making.
Reporting to the Director of Governance & Purpose the successful candidate will work closely with the Director of Governance & Purpose (Company Secretary) to support the Chair of the Board of Trustees and the Chairs of committees with advice and support on standards of good governance, and compliance. Developing and implementing systems that will enhance the effectiveness of governance regionally and nationally and promote positive corporate behaviour across the Association.
We have attached the full role profile, that lists the key deliverables, performance measures and experience/qualifications needed for this role. Please take your time to read through this, and if you’d like to apply, hit that button!
We are working hard to create a workplace that reflects the communities we seek to serve and in which everyone feels empowered to be themselves and work together to drive positive change. We strongly encourage applicants from a diverse range of candidates and encourage everyone with the appropriate skills, experiences and potential to apply.
Should you need any support with your application, then please get in touch via our website. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible
In our recent OFSTED inspection, we received a GOOD overall grade, with an OUTSTANDING rating for Behaviour and Attitudes and Personal Development.
You can read more about our benefits and what it’s like to work here, on our website
The client requests no contact from agencies or media sales.
Support young learners as a Spanish Teaching Assistant: Join Latin American House (LAH) and its Spanish Saturday School!
Are you enthusiastic about working with children and supporting their language development in a fun environment? Do you want to be part of a vibrant, community-led organisation thatcontributes to the integration, social inclusion and wellbeing of Latin American families and other commuities in London?
LAH invites you to play a key supporting role at our award-winning Saturday Spanish School, inspiring a lifelong love for the Spanish language.
About LAH: We are a community-led organisation driven by and for Latin Americans in the UK. We focus on supporting those in our community, and other Spanish and Portuguese-speaking migrants in London, who face the greatest challenges, individuals in low-paid or insecure work, older adults, and those navigating barriers to social protection without the skills or knowledge to access essential support systems.
About our Saturday Spanish School: Our Saturday Spanish School offers a vibrant, immersive space for children aged 5–12 to explore and strengthen their Spanish language skills. Tailored especially for Spanish-speaking families, the curriculum helps children build confidence in their heritage language through fun, interactive activities. At the same time, we warmly welcome learners from all backgrounds, creating a multicultural environment where language learning happens naturally through play, creativity, and meaningful social connection.
LAH obtained the National Resource Centre for Supplementary Education (NRCSE) Quality Mark at the Advanced Level in 2023.
About the role: As a Saturday Spanish School Teaching Assistant, you will:
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Support the lead teacher in preparing and delivering interactive lessons, including setting up materials, worksheets, visual aids, and digital resources
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Promote a positive, inclusive, and respectful classroom culture
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Accurately record student progress in the designated systems, using LAH’s tools and formats, based on teacher evaluations
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Attend relevant training or induction sessions provided by LAH
If you’re enthusiastic about language education and community, and want to help shape a unique learning experience, this role is for you!
Latin American House is dedicated to fostering the integration, social inclusion, and well-being of Latin American and migrant communities in the UK

The client requests no contact from agencies or media sales.
At Stewardship, we are passionate about equipping the Church and Christian charities with the financial tools and guidance they need to thrive.
We are now looking for a dedicated Accounts Examiner to join our growing team. This is more than just a technical role — it’s an opportunity to make a meaningful impact by supporting Christian organisations in their mission through expert financial insight and care.
This is an opportunity to work for a growing team, working to support churches and Christian charities through finance and play a significant part in driving forward our mission and to continue to build our capability as a dynamic Accounts Examination Team serving a range of clients including churches and other Christian charities.
The role will involve the preparation and / or the examination of accounts which will be prepared in one of two formats – receipts and payments or accruals. The role holder will be able to work on their own initiative but also be an effective team player.
As a result of our Christian ethos, this post is covered by an Occupational Requirement (OR) under Part 1 of Schedule 9 to the Equality Act 2010. The successful applicant will be expected to be a practising Christian and to clearly demonstrate a personal commitment to the mission, principles, values and practices contained in our Ethos Statement, by:
• Active membership of local church congregation.
• An understanding of the faith aspects of the work of Christian charities, including the preparedness to pray with colleagues, where appropriate.
The client requests no contact from agencies or media sales.
Role 1 - Researcher or Senior Researcher (Permanent)
The Fabian Society is hiring a Researcher or Senior Researcher to lead on important, high-impact research projects, engaging directly with the government and stakeholders. You will:
- Develop project ideas and help secure funding from trusts and foundations, unions, charities, businesses and other funders.
- Write research and policy papers.
- Meet with leading politicians, advisors, sector experts and campaigners to discuss your research and debate new policy ideas.
- Write articles for leading media outlets and seek coverage and broadcast opportunities for your work.
- Represent the society and present your research at events and conferences.
We will look favourably on certain policy specialisms but we also value candidates who can become experts quickly. We are particularly interested in people who have expertise in housing, employment rights, social security, energy and climate, tax, public spending and macroeconomic policy. We also welcome applications from candidates with advanced quantitative skills. But if your expertise lies elsewhere, we will be happy to hear your plans.
We pride ourselves on providing strong progression routes for research staff. You will be trusted to work independently and take a leadership role, while also being supported and encouraged to develop. We are looking for staff who want to progress quickly, whether from Researcher to Senior Researcher, or from Senior Researcher to ‘Head of’ role.
Role 2 - Research Assistant (Fixed Term 12 Month Contract)
The Fabian Society is also hiring a Research Assistant on a 12-month development contract to support the new Fabian Housing Centre, as well as wider projects across the research team.
You will undertake a wide range of activities, and contribute to the development of high-quality research reports, working closely with our Research Manager and Head of the Fabian Housing Centre.
We pride ourselves on providing opportunities for development and progression. This is a development role, which will involve both on- and off-the-job training opportunities. Following completion of the development role, we aim to offer a permanent role.
The client requests no contact from agencies or media sales.
The Partnerships Officer at the Arts Marketing Association will play a vital part in developing and nurturing meaningful relationships with the AMA’s external partners, sponsors, and funders. The role will directly support the AMA's mission and help generate essential income.
We are looking for someone who is friendly and welcoming, provides great customer service, and has excellent attention to detail. We’re also looking for someone who supports and believes in our organisational values and is excited about working towards our vision.
The Arts Marketing Association is a fully remote-working organisation - although we do hold in-person events and team away-days throughout the year - and we also operate a 4-Day Week (see our job pack for more details). Your working hours with us can be flexible depending on what works best for the right candidate.
The client requests no contact from agencies or media sales.
Are you passionate about pastoring and impacting the spiritual lives of children and young people? We’d love you to join our community at Springfield Church and lead our children and youth ministries in Wallington (a suburb of London with easy access to the City Centre).
The Role:
You’ll be developing innovative discipleship spaces that connect with our young peoples’ unique experiences, shaping our monthly ‘All in’ services, and supporting Springers midweek Toddler group. You would develop these and other spaces, such as a Sunday afternoon Bubble Church, and build upon our relationships with local schools where we run Messy Church and have mentors supporting children.
What We Offer:
As part of our dynamic team, you’ll have opportunities to develop your leadership skills, contribute to our church’s vision, and shape the future of the children and youth ministry in our community. You will have ongoing support in the role from an experienced and committed staff team, led by Pioneer Vicar David Atkinson, alongside Pioneer Curate, Mel Wynn including strong operational support alongside other volunteer team members. You will receive children and youth-specific training through the Southwark Diocese Aurora course.
Who we’re looking for:
We are looking for a passionate and strategic-thinking candidate - someone who loves pastoring young people and can train and release our growing team of volunteers (rather than doing everything yourself). You will understand and relate to the pressures and sense of community that come from living in different areas, such as the Roundshaw Estate and wider Wallington, and you would be able to demonstrate that you have been successful in pastoring children and youth in the community. You would share our values to grow in courage, compassion and creativity as we seek to build a culture of belonging around Jesus. Ideally, you would have a qualification in children and youth work, but this is not essential if you have relevant experience.
Summary
£31k per annum (Full-time)
5 Days/35 hours per week - could be split into a job share
Springfield Church, Wallington (London)
26 days holiday (inc 6 Sundays max a year) + 8 bank holidays
7.5% employers pension contribution
1 retreat day per calendar year
Flexible working (where appropriate)
Closing Date: 29th August, 11:59pm | Interview Date: 19th September
We believe our God-given vision is to thrive like a ‘Spring Field’.

The client requests no contact from agencies or media sales.
We are seeking an energetic, enthusiastic, eye-for-detail person to join us as the new Parish Administrator.
The successful candidate will be responsible for the smooth running of the parish office and will be the first point of contact for all those wishing to access any business of the Parish.
This position requires proficiency in various clerical tasks, excellent interpersonal and communication skills, and the ability to manage multiple responsibilities efficiently.
Main Responsibilities:
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- To be the friendly welcoming face of the church
- Provide administrative support to the church and its activities
- Manage the church office, including handling phone and email enquiries
- Maintain church records, service rotas, and church calendar
- Oversee hall bookings and liaise with hirers
- Assist with preparation of weekly notice sheets and service materials
- Coordinate church communications (newsletters, website updates, social media)
- Ensure compliance with safeguarding and data protection requirements
We’re Looking For Someone Who:
- Is highly organised, efficient, and self-motivated
- Has excellent communication and IT skills
- Can work well independently and as part of a team
- Understands and supports the values and mission of our Church
- Has previous administrative experience (experience in a church or charity setting is desirable)
What We Offer:
- A welcoming and supportive church environment
- Flexible working hours across the week (exact pattern negotiable, some hybrid working possible by arrangemnt)
- Opportunities for training and development
- A meaningful role at the heart of a growing church community
Hours: The role is part-time (20 hours per week) working on site in the church office
Salary: £14 to £16 per hour (depending on experience and qualifications)
Please note: There is a requirement for applicants to fully support the ethos of this Anglican parish.This post involves is subject to a DBS check. The successful applicant will be required to undertake Rochester Diocesan safeguarding training at an appropriate level.
The information pack and application form can be downloaded below
Closing date for applications: 12th September 2025.
Interviews: Week beginning 29th September 2025
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We have two court-based offices, at the Royal Courts of Justice on the Strand, and at the Central Family Court on High Holborn, although we mainly now provide advice by telephone and can therefore support people who are accessing any court in England and Wales. This vital role provides a high quality first point of contact and initial triage service which includes dealing with requests for advice made in person at our two central London Courts, via our website, by email, by telephone or a referral internally or from a third party. We are open every day for in-person enquiries, although advice is provided by appointment only.
The role will also support an online appointment booking system for clients accessing services, and general administration of our legal advice services including administering the pro bono legal advice rotas and collecting and sharing information and paperwork between clients and legal advisers.
We are interviewing on an ongoing basis due to the need to fill the role, so please apply as soon as possible.
RCJ Advice is a unique Citizens Advice and Law Centre providing legal advice and support to people at a time when they need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job details
Bobby Dean MP is seeking a dedicated and empathetic Senior Caseworker to join his busy office in Carshalton, South London.
The role involves supporting constituents with a range of complex and sensitive issues, including housing, education, immigration, welfare and healthcare. You’ll be a key contact, helping resolve problems and ensure their voices are heard.
Experience in an MP’s office is desirable but not essential. We welcome applicants with relevant experience in local councils, Citizens Advice, charities or other organisations delivering casework or advocacy support.
The successful candidate must be highly organised, exercise sound judgment, and handle challenging personal issues with compassion and respect.
We’re open to flexible working, including remote or Westminster-based arrangements. Some constituency availability is expected for team development, training and in-person surgeries.
Key responsibilities
- Manage a large caseload of complex cases, working in a professional, confidential, caring, and sensitive manner
- Supervise other members of staff including coaching and mentoring
- Engage professionally, confidentially with care and integrity with members of the public, through telephone enquiries, social media, emails, and face-to-face
- Take initial action on queries from members of the public, including responding on behalf of the MP as appropriate
- Ensure cases are logged, monitored, progressed and ensure all identified actions are taken
- Liaise with government agencies, voluntary sector, and others to resolve constituency matters
- Exercise a high level of autonomy in reaching decisions on cases based on the evidence
- Develop knowledge in specialist areas
- Ensure records are kept and information managed confidentially and in line with data protection legislation
- Analyse, evaluate, and interpret data to ensure the MP is informed on key issues and is aware of trends
- Assist with surgeries and other meetings and follow up as appropriate
- There may be a requirement for the role holder to work outside of normal hours and travel for work occasionally
Skills required
- Excellent organisation, time management, communication and IT skills
- Strong interpersonal skills suited to sensitive, public-facing work
- Tenacious, compassionate, and outcome-driven approach
- Commitment to Liberal Democrats aims and values
Additional details
Upon appointment you will be required to apply for security clearance, undertaken by the Security Vetting and Pass Office. MPs pay staff in accordance with IPSA guidelines.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Become an Executive Assistant at Peridot Partners! We’re a values-led executive search firm working across the third sector, education and membership sectors, aiming to transform leadership and inspire change.
Location: Hybrid – offices in central London, Nottinghamshire and Staffordshire
About Peridot Partners
Since 2009, Peridot Partners has grown into a respected consultancy known for its dedication to sectors that drive social good.
Placing purpose and quality before profit, we’re a values-led third sector executive recruitment agency transforming leadership and inspiring change with organisations that have a social purpose.
We’re a close-knit team of exceptional people, and we’re proud of developing an ultra-flexible, empowering and fun culture.
We focus on long-term, deep-rooted relationships that bring added value.
We challenge the status quo about what makes good leadership, and this is reflected in our exceptional clients, candidates and close community of change-makers.
We have worked with organisations that want to grow and who appreciate and value good leadership, across the public, third and private sectors. This means we spend our time recruiting people for executive and non-executive roles for leadership teams and boards across education, fundraising and the third sector.
With our values centred around integrity, inclusivity, and collaboration, Peridot offers a unique approach to recruitment—one that builds real partnerships with clients and is both supportive and constructively challenging.
About the role
The focus of the Executive Assistant is to provide professional and efficient administrative support to consultants and ensure accurate record-keeping of client and candidate information. The postholder will support project management, client relations and customer support, manage diaries alongside more general administrative and database duties.
The Business and Executive Support (BES) team work closely to ensure that consultants are supported in the best way possible to achieve great services for clients and candidates.
Who we are looking for
We are looking for ambitious, proactive, and customer-focused individuals with a positive and enthusiastic personality.
You will be highly motivated and organised in providing support to colleagues in a busy and fast-paced environment, with a high level of verbal and written communication skills, and attention to detail. Previous secretarial/administrative experience is desirable.
Benefits
- Flexible and agile working (ideally 2 days per week in one of our offices)
- Employee Healthcare Scheme
- Birthdays off
- Business closure days over the Christmas holiday.
- Celebrations, social and volunteering opportunities and events
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.
We’re an executive search firm working across third sector, education and membership sectors to transform leadership and inspire change.

This is a new exciting combined role.
The Legal Administrator is a key component of the Asylum Aid team, overseeing all of our administrative systems and processes, and providing vital administrative support to our legal casework staff.
The Training Programme Coordinator supports the delivery of Asylum Aid’s two strategic partnerships that aim to help address the continuing fall in availability of immigration advice across England and Wales. The Compass Project and the Migrant Justice Greater London (MJGL) Partnership are designed to increase learning, collaboration and peer support opportunities between advice agencies and ultimately improve the provision of immigration advice to people seeking asylum, refugees, and other vulnerable people in the immigration system. This role provides key administrative support and coordination to ensure the effective delivery of both the Compass and MJGL training projects, working closely with Asylum Aid’s Immigration Supervisors and Director of Legal Casework, as well as external consultants, including the Learning Partner, managers and advisers at partner organisations.
Compass is Asylum Aid’s Advisor Development Programme of training, supervision and peer support for immigration advisers working in advice deserts across England and Wales. It is funded by the Justice Together Initiative. More information about the project can be found on our website here.
The Migrant Justice Greater London (MJGL) project is a partnership between Asylum Aid, Refugee Action and Praxis, designed to deliver legal training and supervision to frontline organisations across London. It is funded by the Greater London Authority.
Key responsibilities
Legal Administrator (approximately 4 days a week)
· To manage incoming and outgoing legal post in line with Asylum Aid’s procedures
· To post, email or arrange the dispatch of legal correspondence to clients, the Home Office, court or tribunal, counsel etc
· To receive and make telephone calls relating to casework activity, as well as covering the receptionist function in answering general incoming calls
· To manage the legal enquiries email inbox, triaging emails as appropriate
· To manage the team calendar and oversee key dates system
· To schedule and book appointments for clients, including the booking of interpreters or other experts where necessary
· To ensure all Legal Aid Agency monitoring information and other related information on cases such as disbursements and payment of invoices is recorded timely and accurately
· To assist with the preparation of electronic documents for the Home Office, court or tribunal
· To organise and maintain Asylum Aid’s legal archive, case filing system, legal library, and other documents
· To attend legal team meetings
· To assist Asylum Aid’s Billing Coordinator/caseworkers with preparation of files for billing where necessary
· To assist with general office administration, including administering petty cash
· To supervise the work of the Legal Administration Volunteer(s)
· To assist the Director in the administration of the Refugee Legal Group (RLG), which is a Google based group hosted by Asylum Aid
Training Programme Coordinator (approximately 1 day a week)
· To provide general administrative support for the Compass and MJGL programmes
· To monitor project timelines, plans, and budgets
· To organise in-person and remote training events, draft meeting agendas, take accurate minutes, coordinate travel for project participants, make and record project payments and provide logistical support for in-person events
· To assist in the promotion of the projects, including assisting with drafting external communications and social media, outreach to identify potential partner organisations, and supporting the recruitment of project participants
· To act as a central point of contact for multiple training projects, liaising with key stakeholders, including participant organisations, funders, the learning partner, and the clinical supervision provider
· To support the Learning Partner in monitoring and learning from the two projects, including facilitating learning opportunities with the partners and other organisations.
How to apply
The first stage is to complete on our online application form on our website by 5pm on Wednesday 27 August 2025.
The website form will ask you to:
· Upload a short covering letter. Please tell us why the position appeals to you, and how your
relevant skills and experience, including any voluntary experience and lived experience, matches the listed responsibilities and person specification. Please also state in your covering letter when you would be available to start the role.
· Upload your current CV
· Complete an online Equal Opportunities monitoring form – completion of this form will help us ensure that our recruitment procedures operate in such a way as to provide genuine equality of opportunity. The questions are entirely optional and this information will not be available to members of the selection panel.
Selection Process
We anticipate that we will invite candidates to an initial 15-minute online screening meeting on Thursday 4th September or Friday 5th September 2025, followed by shortlisted candidates attending in-person interview week commencing 8th September 2025. We may also ask you to complete a short written task ahead of/on the day.
At Asylum Aid we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.
We regret that we can only respond to applicants who make it to the interview stage.
We offer a guaranteed interview for refugees, stateless people and others with lived experience of forced migration, provided that they meet at least 50% of the essential criteria, where practical.
Eligibility
Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).
Successful candidates will also be subject to a basic DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.
Equal Opportunities
Our commitment to principles of equity, diversity and inclusion is an integral part of our approach to our clients, our volunteers and our staff, and we are an equal opportunities and Living Wage employer.
We are committed to attracting and recruiting diverse candidates because we are keen to make sure that our staff, trustees, volunteers and ambassadors reflect the communities we serve and the wider community we work in.
We genuinely welcome and encourage applications from candidates from range of backgrounds, especially people of colour, people with disabilities, people from low socio-economic backgrounds, refugees, stateless people and others with lived experience of forced migration or trauma who are under-represented in our organisation.
We recognise and value the role of lived experience in meeting the needs of our clients and acknowledge the under-representation of people with lived experience of forced migration and statelessness in the refugee and migration sectors. We value experience gained overseas as well as in the UK and you will receive full training to enable you to transfer your knowledge and skills to the UK context.