Supporter manager jobs
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE
Head of Support Services (Interim)
REPORTING TO
Director of Frontline Services
START DATE
mid-September 2025
PURPOSE OF POSITION
This is a critical frontline leadership role that is responsible for the operation of the organisation’s homelessness and rough sleeping services at Anchor House.
You will provide operational leadership to support services managers and ensure compliance with organisational, contractual, local authority and legal regulations and requirements. You will ensure the quality of services is pushed to the highest standards possible, ensuring excellent outcomes for residents and a positive and high performing working environment for teams.
This role will also be accountable for building and maintenance of excellent relationships with external partners, commissioners, other key stakeholders for support services in the organisation.
RESPONSIBILITIES & ACCOUNTABILITIES
Service Delivery
· Lead in setting organisational standards and performance targets across the support services that reflect contractual requirements and organisational standards.
· Actively promote and develop person centred practices based on a trauma informed approach and psychologically informed environment to working with residents with high support needs and challenging behaviour.
· Be accountable for the operational performance of the services, allocating resources strategically to ensure that key performance indicators are achieved and that action plans are in place where required to improve service performance.
· Promote accountability and co-production approaches with residents.
· Support with the creation and review of local and service wide policies and procedures.
· As part of the Frontline Services Leadership Team, ensure the support services team follow established Health & Safety and building management procedures
· Contribute, and when required, lead on the formation and review of local and service wide policies and procedures.
· Contribute to the Frontline Service’s Management On Call rota, providing support to frontline services outside of office hours.
Stakeholder Management
· Develop and maintain close relationships and working protocols with external partners and local authorities to enable the service to meet agreed objectives and improve service outcomes.
· Submit management information on a monthly and quarterly basis and produce other statistics and data as directed by the Director of Frontline Services.
· Responsible for good and effective liaison with outside agencies including the police, social services and other statutory and voluntary agencies and delegating this work where appropriate.
· Represent the organisation externally at forums, conferences and meetings.
· Contribute to the wider management team in frontline services to ensure good communication, coordination and consistency of practice, approach and development across the Directorate.
Business Planning and Project Management
· Drive business planning activities within contracts, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
· Where agreed, project manage new services or service developments.
· Working closely with Finance Department to set, manage and monitor allocated budgets for income and expenditure for support services and to ensure that teams keep within set performance targets.
· To ensure that financial procedures are maintained at all times in accordance with organisational policies and procedures.
Managing and Developing People
· Creating an open and inclusive culture across the support services teams that reflects the organisation’s values.
· Developing performance targets and quality control measures for teams, and monitoring performance to ensure that these are met.
· Supporting managers and teams by setting clear objectives and holding individual supervisions regularly.
· Ensuring good communication across teams by holding team meetings regularly, and additional briefings as necessary.
· Inducting new managers and any other direct reports and planning the continuous professional development of existing managers through annual appraisals.
· Managing the workload of teams to ensure that adequate cover is provided at all times.
Safeguarding Lead
· To be the designated Safeguarding Lead for the organisation ensuring that it meets legal duties, keeping policy and practices up to date
· To actively promote an open and accountable approach across the organisation as a whole that achieves best practice and keeps the best interest of the residents central to our safeguarding practices.
General
· To attend meetings internally as and when necessary, for example, Directorate, Management and planning meetings.
· To undertake such other duties within the competence of the post holder which may be required from time to time.
PERSON SPECIFICATION
Ideal attributes for meeting the needs of position and being an effective member of the wider Your Place team.
Experience
· Experience of working with vulnerable adults, including managing the provision of a safe operating environment in a relevant context
· Experience of leading, supervising and motivating managers of specialist service delivery teams in either a supported housing, advice, homelessness, care or other relevant environment
· Experience of case management and delivering best practice around; needs assessments, high quality personalised support or advice services to vulnerable adults, including people with high support needs
· Experience of contract management with stakeholders
· Experience of project management and mobilisation of new services or developing existing services
Skills & knowledge
· Knowledge and understanding of the housing and support needs of single people who experience homelessness and rough sleeping, the benefit of move on and the ability to translate knowledge into good practice.
· Knowledge of the commercial and regulatory requirements of supported housing.
· Strengths based coaching skills.
Abilities
· Ability to interact at senior level with external stakeholders.
· Ability to work in a fast paced, high pressured environment, with multiple competing priorities and to quickly adapt to new situations.
· Ability to network, liaise, negotiating and influence effectively with outside agencies.
· Ability to undertake budget management, produce financial reports and collate and interpret financial and statistical information.
Personal qualities
· Demonstrates a commitment to the charitable purposes of Your Place.
· Self-sufficient and highly organised with the ability to accomplish goals according to deadlines, and a flexibility to juggle a variety of tasks.
· Excellent organisational skills.
· Strong communication and negotiation skills.
· Strong sense of responsibility and accountability.
· Awareness of own training and support needs.
Desirable criteria
· Educated to degree level or equivalent in adult social care or leadership and management.
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
Our mission to solve homelessness in east London, one person at a time!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is looking for warm, caring, and proactive Relief Support Workers to provide person-centred care at our respite service in St Helens. The service provides planned respite care for adults aged 18 and over with learning disabilities, mental health needs, and physical and sensory disabilities.
Thyme Lodge, a modern detached house in Clockface, offers a relaxed, homely environment with 5 en-suite bedrooms, a communal lounge, conservatory, sensory room, and an open-plan kitchen and diner. As a Support Worker, you will provide personalised care, helping service users develop friendships and learn new skills. Activities include day trips to Blackpool, local safari parks, and picnics, as well as annual events such as summer fairs, BBQs, and Christmas parties.
Your duties will include developing trusting relationships with service users, carrying out administrative and housing management tasks, and supporting individuals with domestic tasks and daily living skills. While some shifts may involve lone working, we generally work as part of a small team with on-site management support.
A minimum of twelve months of care experience is essential, and a passion for providing person-centred care in a friendly environment is key.
The service is within walking distance of Lea Green train station, with several bus routes nearby and on-site parking available. A valid driver’s license is essential.
As a Creative Support Bank Staff member, you will have access to our free app, allowing you to pick up shifts nationwide and providing service information, including directions. You will be paid weekly.
Vacancy Reference Number: 89004
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is a national, fast growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are currently looking to add a Relief Support Worker to our team in Bidford-on-Avon, Warwickshire.
Relief Support Worker:
- You will be supporting the tenants to maximise their sense of wellbeing and independence through tailored, person-centred ongoing care and support,
- Work to make a positive difference in the tenants’ lives and promote their independence at every step, whilst enabling to enjoy a fulfilling and valued life,
- Inspire the people we support to enjoy opportunities for personal development and engagement within their local communities,
- Be willing to work flexibly according to the needs of the service,
- To enable service users to become as independent as possible and to grow in confidence, competence and personal effectiveness in areas such as: social skills/relationships, personal care, daily living skills and many more!
Experience is essential for this role. Creative Support is an equal opportunities employer and is committed to delivering local high-quality care through a well-established and supported local work force.
Vacancy Reference Number: 86481
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are also unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are currently recruiting Relief Support Workers for our Bank Team in Market Harborough, Leicestershire.
We seek enthusiastic, resourceful, and energetic individuals who are well-motivated and eager to join our friendly team in Market Harborough. The services are spread over four sites, supporting individuals with diverse needs. Two services have a waking night requirement for high-support needs users. The third service requires sleepovers, supporting two independent users. The fourth service supports young adults through daily life, emotional support, and life skills development.
Support Worker Duties:
· Provide respectful and dignified personal care
· Offer financial support
· Assist with housekeeping, cleaning, and cooking
· Work flexibly to cover rotas as needed
· Develop and maintain warm and trusting relationships with service users
A minimum of twelve months experience is essential for Relief Support Worker roles. You will work flexibly on a rota that includes evenings, weekends, and sleep-ins, with all staff expected to cover a fair share of weekends and Bank Holidays. Driving is not essential, but you must be able to get to work reliably.
As a Creative Support Bank Staff member, you'll have access to our free app, allowing you to pick up shifts nationwide and providing service information, including directions. You will be paid on a weekly basis.
Vacancy Reference Number: 89005
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking calm, resourceful, and energetic Relief Support Workers who are motivated and hardworking to join our team at Swanway, an independent Supported Living Service in Gateshead. This service houses individuals with learning disabilities and other support needs, such as autism, mental health needs, and physical disabilities. The service consists of 12 apartments with a shared outdoor space/gardens.
As a Relief Support Worker, you will support individuals in various activities they enjoy, including discos, swimming, and cinema outings. The ideal candidate will have skills in positive communication and engagement and demonstrate unconditional positive regard for the people we support. You will also act as a Key Worker, helping individuals achieve their dreams and ambitions.
Your duties will include providing personal care, medication administration, developing warm and trusting relationships with service users, and carrying out general administrative duties and housing management tasks. You will be paid weekly.
A minimum of twelve months' experience supporting people with learning disabilities is essential. You must demonstrate a can-do approach, person-centred values, energy, and commitment, and be able to contribute to a positive team ethos.
Vacancy Reference Number: 89008
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Field based with travel to the London office
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
The Careers & Enterprise Company (CEC) is looking for a Senior Manager - Network to support our mission to help every young person find their best next step. You will ensure consistent high-quality delivery and support for all Careers Hubs across the country.
You will play a key role in delivering CEC’s current and future ambitions through our network of Careers Hubs, including the government’s ambition for a new work experience guarantee to ensure that all pupils participate in 2 weeks’ worth of work experience by the time they leave year 11. Careers Hubs will be a key coordinating and delivery mechanism for this guarantee.
You will balance national intent with local priorities, ensuring national government agenda is delivered upon through the lens of place and devolution. You will work closely with senior stakeholders across Strategic and Local Authorities who we partner with in the delivery of careers education through Careers Hubs.
Reporting to the Associate Head of Network Development, with a team of 8 Area Managers, you will provide a central point of accountability, senior stakeholder management and operational support to Area Managers.
You will contribute as a member of the senior management team of Network and Employers and the wider organisation. Contributing towards the strategy and operational delivery and leading/co-leading on cross Network and Employer and cross-company projects.
This role suits someone who can lead the delivery of a large-scale national programme and is a natural relationship builder. You will thrive on delivering change management and be comfortable working through ambiguity to secure lasting impact. The role will require travel across the country.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Sunday 31st August 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Creative Support is seeking committed Waking Night Support Workers for an exciting opportunity to join our team under the Transforming Care Agenda using a Trauma Informed approach. The Intensive Support Service provides bespoke supported living services in the Bury/Heywood area of Greater Manchester to adults over the age of 18 with learning disabilities, autism, mental health needs and complex needs.
The service operates 24/7 using a trauma informed and case management model of care to provide support and opportunities for increased independence in the community for three adults. In your role as Waking Night Support Worker, you will support residents with shopping, cooking or baking, household tasks and meeting personal care needs, as well as meeting unique personal goals. You will be happy working in a consistent, predictable way, enjoying a calm and quiet environment that meets each individual service user’s needs.
Experience of working in the care sector is desirable but not essential, as we will provide all training necessary for the role. Staff members recruited will initially be required to work dynamically between the Registered Office, service and current care provision to ensure service users experience a well-planned transition into their new home.
Vacancy Reference Number: 89007
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received an Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.
The ethos of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.
The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; The Social Mobility List and Black Charity Leaders.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and positive values to make a difference to the lives of people living in a supported living service and Day Services in Horsforth, Leeds?
We are looking for a calm, resourceful and enthusiastic Senior Support Worker to join our friendly team. You will provide person-centred care and support to tenants, enabling them to take part in all aspects of everyday life and enjoy a wide range of activities. You will have skills in positive communication and engagement, and will be able to demonstrate unconditional positive regard for the people we support. You will have the maturity to be able to work within a positive behaviour support framework, to accept responsibility and to grow in confidence as a skilled practitioner. You must be able to follow agreed guidelines and to work positively within a consistent and mutually supportive team.
The service is characterised by a high level of service user and family involvement and we are keen to develop this further. You will have the opportunity to undertake the responsible role of being a Key Worker/Co-Key Worker. This will enable you to plan alongside members of the person’s wider support network, to enable individuals to be happy, healthy and successful in achieving their wishes and aspirations.
You must be willing to actively embrace all aspects of the role including support with personal care and domestic tasks, as well as social engagement and community activities such as walking, swimming and going to the gym. The ability to support people with a wide range of presenting needs is essential. As a Senior Support Worker, you will assist the management team to lead and supervise a team of Support Workers to implement individualised support, ensuring consistency and effective communication throughout. Prior experience of supporting adults with learning disabilities is essential. You must also have (or be willing to work towards) a relevant qualification, such as the NVQ Diploma in Health and Social Care level 2 or 3.
Vacancy Reference Number: 87352
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Annual Leave and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for enthusiastic and dedicated Relief Support Workers to become part of our Mental Health service in Wigan. Our staff play a vital role in ensuring that positive mental health and housing related support is delivered to all of our service users in a personalised way. We want people who will engage with those we care for, and build trusting relationships with them and their wider support networks.
Your role may include visiting service users in their own home or within other settings and offering them practical and emotional support. We encourage our service users to live as independently as possible, and work towards this in accordance with their individual support plans.
A minimum of twelve months experience of working in the Care and Mental Health sector is essential.
Vacancy Reference Number: 86605
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK.
Creative Support is a not for profit provider of person centered care and support





Main purpose of post
To support accurate financial administration and effective donor data
management. This role is vital to ensuring that income from donations is
processed promptly and accurately, enabling timely thank-you
communications and excellent donor stewardship. The role will also undertake
data work to enable the charity to manage its data effectively, monitor its
service delivery and impact.
Key responsibilities
Donation Processing & Stewardship Support
Accurately process all cash and cheque income batches into our
fundraising CRM and finance systems.
Process and code incoming donations from a range of sources, including
online platforms (e.g JustGiving, Raisely, PayPal, Stripe, CAF, Enthuse).
Ensure all funds are banked in a timely manner and act as the main
contact for arranging cash collections.
Maintain and update the donor database with accurate donation records
and supporter details.
Process supporter Gift Aid declarations and assist with submission of Gift
Aid claims.
Liaise with the fundraising and communications teams to ensure donors
are thanked promptly and appropriately.
Flag anomalies or issues with donation data to relevant staff to maintain
high standards of data quality and supporter care.
Finance Administration
Support the monthly reconciliation of income between finance systems.
Support the Finance Executives with processing purchase invoices, staff
expenses, and supplier payments in accordance with charity procedures,
as needed.
Support monthly and quarterly finance reports and audits as required.
Data Management
Ensure high standards of accuracy and integrity of CRMs and finance
databases through regular data cleaning and maintenance.
Help compile reports for funders, internal monitoring, and annual
accounts.
Assist the Data and Systems Manager with reviewing existing systems
and processes to identify opportunities for improvements.
Follow GDPR and internal data handling policies when processing
supporter and financial information.
General administration and collaboration
Work closely with colleagues in data, finance and fundraising.
Undertake other administrative duties as required by the line manage
Who you are
We are looking for a detail-oriented and motivated Data and Finance Assistant who is
highly organised and with a flexible approach to work.
You must possess strong analytical skills and enjoy working across team functions to
produce high quality results. This is a rewarding opportunity to be part of a team that
directly improves the lives of local people affected by cancer.
About you:
Be detailed-oriented and enjoy working to clear and transparent processes
Able to manage your own workload and priorities to agreed deadlines
Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives
and values, and to always work in the best interests of the charity
Support and encourage harmonious internal and external working relationships
Make a positive contribution in delivering the charity’s strategy and raising
the profile of Weston Park Cancer Charity.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have the commitment and values to make a real difference to the lives of people with learning disabilities in the Witham, Essex area?
We are looking for calm, resourceful, and energetic individuals who are highly motivated, hardworking, and keen to support people with disabilities in a proactive and holistic manner. You will have well-honed skills in positive communication and engagement and will be able to demonstrate unconditional positive regard for all our service users. You will support people to maintain a healthy state of wellbeing, mentally, physically and emotionally. You will (alongside members of the person’s circle of support) empower individuals to be happy, healthy, and successful in achieving their life goals.
The support we offer is tailored to the individual client’s needs and wants, whilst encouraging independence and community engagement. This role will be based at our registered care service in Witham, Essex where we support 6 wonderful individuals.
You must be willing to embrace all aspects of the role including, but not limited to, providing support with personal care and domestic tasks, and supporting individuals to access work, education and social opportunities. We value the personal skills and interests you bring to the role and to the lives of the people we support, such as outdoor pursuits, creative arts and culinary skills to name but a few.
You will be required to work in a flexible manner, on a roster basis, which will include evenings and weekends as needed. A minimum of 12 months previous care experience is essential.
As a Creative Support Bank Staff member you will have access to our free app which allows you to pick up shifts in any area of the country, provides information on the service and shifts as well as directions. You will be paid on a weekly basis.
Vacancy Reference Number: 86527
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship under the UKVI scheme, and we are unable to accept applicants with Skilled Worker Visas.
Creative Support is a not for profit provider of person centered care and support





As part of a growing team, this role will have a significant impact by driving the delivery of our diverse portfolio of partnerships, including strategic and commercial partners and charity of the year.
This important role supports the Partnerships and Philanthropy Team to grow and build strategic relationships with businesses across the UK.
As Corporate Partnerships Manager you will actively identify and secure new partners for the charity, as well as managing a portfolio of existing corporate partner relationships.
As a key member of the team you will work across the organisation to develop opportunities for supporters to be partners in delivering our ambitious plans to end new cases of HIV by 2030.
Main duties of the role:
- Work with the Head of Philanthropy & Partnerships to develop and implement a robust strategy to secure income from corporate partnerships (e.g. employee fundraising, sponsorship, cause-related marketing, strategic partnerships, pro bono and philanthropic donations).
- Manage a varied portfolio of corporate partners, ensuring that they are stewarded effectively through strengthening their engagement and ensuring partnerships are delivering against their objectives.
- Producing attractive and compelling proposals related to Terrence Higgins Trust sponsorship and partnership opportunities, as set out in the Fundraising and Organisational Strategy.
- Developing contractual agreements between sponsors and Terrence Higgins Trust to protect and deliver the interests of both parties.
- Be responsible for developing and implementing a yearly activity plan to co-ordinate applications and reports to funders to achieve year on year targets.
- Lead on the generation of creative, strong and impactful collateral to ensure applications, proposals, presentations and information attract and retain partners.
- Ensure that the charity is generating sustainable, unrestricted income from the corporate sector by developing a varied portfolio of strategic and commercial partnerships, in addition to other types of partnerships.
- Lead on the account management and stewardship of successful partnerships, liaising with appropriate teams, ensuring that objectives of the donor are fully met.
- Work closely with the marketing and communications teams to support brand awareness and increase awareness of the charity’s work through corporate partnership opportunities.
- Managing strong and enduring relationships with colleagues in relevant areas across the charity to ensure that partnership opportunities are optimised and ensure maximum value to Terrence Higgins Trust.
- Ensure all information relating to each corporate partnership is accurate, up to date, documented on the CRM, prospect tracking tools, and well organised.
- Ensure that all donor communications are handled appropriately, promptly and courteously and that complaints and criticisms are logged, investigated and resolved, in accordance with the organisation’s systems and procedures.
- Work closely with the trustees, senior volunteers and the senior management team to recruit and steward Corporate Partners.
- Contribute to the budgeting process for the Corporate Partnerships team and significantly contribute to the annual income budget.
- Contribute to the strategy of the wider Income Generation Directorate, and participate in fundraising events as required.
- Travel, as required, for donor meetings in London and the UK and occasionally work evenings and/or weekends at events.
- Stay abreast of changes and trends in fundraising practice to continually optimise performance, as well as ensuring compliance with changing regulations, including GDPR.
- Any other duties which are commensurate with the grade.
The client requests no contact from agencies or media sales.
We're looking for a detail-oriented, proactive and collaborative Service Manager to join our Mental Health Service in Lambeth.
£41,000.00 per annum, working 40 hours per week.
Want to feel in control of your career? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
The Independent Living Medication Support Service (ILMSS) in Lambeth is a community-based floating support service designed for adults with primary mental health needs and often dual diagnoses.
The service aims to help individuals stay well, avoid hospitalisation, and live independently in the community. The service provides one-to-one support in customer's homes to build awareness, routines, and skills for medication management. Furthermore, it aims to support customers with housing, benefits, and social issues through short-term interventions.
As Service Manager for the Lambeth ILMS service, you will lead a dynamic team delivering floating support to 105 customers and medication support to 35 customers across the borough. Leadership and competence development in direct reports is a key responsibility of the role. Post-holders may also carry client group specialism responsibilities, linking in with other Managers and Head of Services to ensure focused integration of specialisms across the whole organisation.
The working pattern for this role is primarily Monday to Friday, 9 am to 5 pm, with occasional requirements for weekend and out-of-hours work to meet service needs.
For a full job description, please visit our website.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
Essential:
Educated to degree level or equivalent
Experience of managing contracts and resources and delivering to budget and performance targets
Experience of delivering to housing management performance targets
Experience of effectively managing and developing staff to ensure delivery of services performance targets within contract
Experience of successfully managing external partnerships to ensure successful delivery of services
Holds relevant CMI/NVQ Level 4 or other Business/Management Qualification
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our new Chorley ABI Service will provide a bespoke adapted supported living services for a man moving out of a hospital setting. The service will offer an empowering model of support which will enable him to lead a fulfilling and valued life – being part of his family, participating in his local community, developing independent living skills and achieve his personal goals. We are looking for individuals particularly who may share his interests – like keeping fit, video games, listening to music, puzzles, bowling, cinema, football, snooker and socialising.
Due to the service development all staff members recruited will initially be required to work dynamically between Chorley and his current placement to ensure the smooth development of the service and excellent transitions.
A minimum of twelve months experience of working in a support role is essential. It is also vital that you can demonstrate a ‘can-do approach’, person-centred values and be reliable. You will be paid on a weekly basis.
Vacancy Reference Number: 86538
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number
We are a passionate, inclusive, and anti-racist organization – Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.
We can only accept applications from candidates who are located in and eligible to work within the UK
Creative Support is a not for profit provider of person centered care and support




