Supporter Relation Manager Jobs in Hoxton, Greater London
Situated in the Programmes, Policy & Impact Directorate, and reporting into the Head of UK Programmes, the Programme Lead, Carer Poverty Alleviation is a new role linked to the development of a new major programme operating in England, Scotland, and Wales. The Carer Poverty Alleviation Programme is a new Carers Trust programme under our strategic goal that no carer is pushed into poverty or is financially disadvantaged by their caring role.
The Programme Lead role is the fulcrum for this new partnership programme, will be comfortable to lead within and outside of the organisation and in developing a new team to drive the programme to success. This role will excite you if you are an established programmes specialist who is energised by achieving social impact via meaningful delivery partnerships, which in this case are local carer organisations (Carers Trust Network Partners).
The client requests no contact from agencies or media sales.
The Diocesan Safeguarding Team supports parishes and senior clergy to safeguard children and adults who may be at risk of abuse and neglect, and those in abusive relationships.
As a vital part of the safeguarding team, the Training Administrator supports the department through a variety of tasks from the booking and administration of safeguarding training courses run by the Diocese and content management for the training webpages through to the maintenance of the personal safeguarding training record database.
If you have excellent IT skills, the ability to effectively prioritise and manage your workload, matched with a conscientious and flexible approach, then this may be the opportunity for you.
In return, you can expect to receive a generous annual leave entitlement, inclusion in a non-contributory pension scheme and season ticket loan.
Please refer to the Information Pack available on the link below for the full job description, person specification and information on the Diocese.
Main Duties And Responsibilities
Training
- In conjunction with the Diocesan Safeguarding Adviser, facilitate a safeguarding learning and development programme for the diocese aligned with the national church Learning and Development Framework, Church Safeguarding Standards, reflecting the specific safeguarding responsibilities of those in role.
- To administer all lay and clergy safeguarding training run by the Diocese in line with above, in approximately 80 sessions a year. This includes: producing a deadlines document; administers the sessions on Zoom / Teams, posting courses on Eventbrite and operating as content manager for publicity on the Diocesan website.
- To administer bookings for training courses; copy course materials and respond to emails and queries on training matters, ensure compliance of work submission required before and after courses.
- Log entry of all course participants onto a database to ensure each person has a personal safeguarding training record, and each parish has a safeguarding training profile.
General Administrative
- Work with IT and Information and Data Manager position to produce reports for the Diocesan Safeguarding Adviser on safeguarding training issues and trends, and annual statistics represented in charts and graphs for inclusion in the annual safeguarding review.
- Produce quarterly reports on training compliance for Archdeacons and the Diocesan Safeguarding Advisory Panel meetings.
- Helping to organise and minute meetings when the safeguarding administrator is not available/on leave.
- Support the safeguarding team with other tasks and projects as identified by the Safeguarding Administrator or Diocesan Safeguarding Adviser.
If you are interested in applying, please download the full job information pack, which contains the person specification
The client requests no contact from agencies or media sales.
We are seeking a confident, experienced and motivated Fundraising Manager to join our team. This is a key role in ensuring that we continue to secure the resources we need to provide our vital services and activities for refugees, asylum seekers and other migrants in South London.
We would love to hear from you if you have:
- Substantial experience of building relationships with and securing funds from Trusts and Foundations.
- An understanding of and empathy for the challenges faced by migrants who are in crisis or at risk.
- An understanding of the challenges and opportunities faced by small, local voluntary organisations in ensuring sustainability.
Our organisation
South London Refugee Association is a well-established and impactful charity grounded firmly in our local area and trusted by our local migrant communities. We balance providing essential frontline services with work to advocate and campaign for change. We value the knowledge and experience our service users can bring to our organisation and involve those with lived experience at all levels.
Benefits include:
- 25 days annual leave (pro rata)
- 3 additional days given when the office closes at Christmas
- 1 additional day each year, after 2 years service, up to 30 days
- 2 week paid sabbatical after 7 and 10 years' service
- Group reflective practice
- Ongoing learning and development opportunities
- 5% employer pension contribution
- Cyclesheme and travelcard loan
- Being part of a committed, supportive and inclusive team
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An opportunity to join an enthusiastic team to play a pivotal role in implementing HR systems, fostering a positive workplace culture, promoting diversity and inclusion, and supporting the professional development of our staff. The successful candidate will have a background in delivering the whole employment life-cycle processes, and will report to and support the Director of Operations in delivering systems and administration that help the organisation to operate more consistently.
An ideal role for an experienced People & Culture or HR Officer who is driven to get the job done using collaboration across the organisation, and make an impact working with community managers and the senior leadership team to make Keychange an even better place to work.
Key Responsibilities:
- Develop and implement HR policies and procedures in compliance with UK employment law and best practices.
- Oversee the recruitment and selection process, including job postings, candidate screening, and interviews.
- Coordinate employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing staff members.
- Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
- Communicate the employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Maintain accurate HR records and ensure data confidentiality and compliance with GDPR regulations.
- Collaborate with managers to identify staffing needs and develop workforce planning strategies.
- Monitor and evaluate HR metrics, such as turnover rates, employee engagement scores, and diversity metrics, to identify areas for improvement and inform decision-making.
- Stay informed about current HR trends and best practices and make recommendations for continuous improvement.
This role is 0.5-0.6 FTE with options for flexible and hybrid working. Working hours will be discussed with the successful candidate to ensure a mutually beneficial working pattern
Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Please ensure that you demonstrate the ways in which you have the experience, qualifications and skills outlined in the job description in your cover letter.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
BRAC’s office in Europe provides vital support for BRAC’s development work around the world through fundraising and communications, building impactful, long-term relationships with partners, whether they be foundations, companies, Governments or major donors. BRAC office in Europe also plays a key role in engaging with and influencing policymakers and practitioners to tackle extreme poverty across Europe.
To achieve its ambitious goal, BRAC is seeking partnerships with like-minded organisations and allies across Europe. It has an ambitious target to grow its funding from the European market to GBP 100 million over the next 24 months. To achieve its ambition BRAC is building a specialised team of partnerships specialist to be based across key European markets i.e. Norway, Sweden, Denmark, Germany, UK and Switzerland.
The Foundations Officer will work as part of the Partnerships team and focus on delivering income targets from trusts, foundations and corporates. The Foundations Officer plays a pivotal role in advancing BRAC’s mission by stewarding partnerships with philanthropic and corporate foundations and creating new business opportunities to deliver on BRAC’s mission.
Send your CV and a covering letter of no more than 2 pages.
Please note only shortlisted candidates will be contacted. If you have not heard from us within 3 weeks of submitting your application then you have not been selected. Closing date: 3 June 2024.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Hours of work: 36.5 per week
Monday to Thursday, 9am to 5pm with 30-minute unpaid lunch break, Friday, 9am to 4pm with 30-minute unpaid lunch break.
Location: Welwyn Hatfield (with some working from home)
Type of contract:Permanent
Purpose of role:
Citizens Advice Welwyn Hatfield has a vacancy for a highly motivated Advice Service Manager to lead our advice team. You will be responsible for the supervision, quality and monitoring performance of the advice team, who deliver multi-channel advice (face to face, phone and digitally) to Welwyn Hatfield residents on a wide range of advice issues including welfare benefits, debt, housing, employment, and discrimination. You may also be required to deliver advice and session supervision when necessary.
You will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.
It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, and debt
If you have a passion for helping people and want to join us in our fight against poverty, then we’d love to hear from you! We offer comprehensive training so if you feel you meet some of the criteria but not all, we really hope you’ll enquire to learn more.
What we can offer our staff:
- 25 days’ annual leave FTE plus bank holidays.
- 5% contribution to Employer’s Pension Scheme.
- Death in Service cover on joining the Employer’s Pension Scheme.
- Employee Assistance Programme with Telus Health (formerly Lifeworks). (Everyone working at Citizens Advice has immediate access to professional and completely confidential counselling and legal advisory services.)
- Commitment to continued professional development.
- Town centre location with great transport links.
- An opportunity to work within a team that is friendly, supportive, forward thinking and passionate about helping our community.
Closing date: Friday 7th June 2024
For more information please download the Job pack attached.
We will be interviewing suitable candidates on a rolling basis and reserve the right to close the advertisement early.
Owing to limited resources, we won’t be able to contact candidates who aren’t shortlisted for interview. If you don’t hear from us, please assume that your application has not been successful on this occasion.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The International Federation of Gynecology and Obstetrics (FIGO) is the world’s largest alliance of national societies of obstetrics and gynaecology, bringing together professionals from more than 130 countries and territories. For over 65 years, FIGO has collaborated with the world’s top health, rights and donor bodies. We are in official relations with the World Health Organization and consultative status with the United Nations.
FIGO is dedicated to the improvement of the health and rights of women and girls and to the reduction of disparities in health care, as well as to advancing the science and practice of obstetrics and gynaecology. We pursue our mission through education, research implementation, advocacy and capacity building with our member societies.
We are looking to recruit a Senior Event Coordinator as part of the Events team, supporting the organisation and delivery of FIGO events – including the biennial FIGO World Congress, online and regional events, webinars and internal FIGO events – providing an excellent experience to our growing network of stakeholders.
(For further detail about this role, please review the attached Job Description and Person Specification).
We are an equal opportunities employer and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. We are an equal pay champion and we don't ask salary history.
Location: The role is based from FIGO House, Waterloo, London SE1 with 'blended / hybrid working' i.e. with combined office and remote working.
- To apply for this position, please send your CV and cover letter outlining your experience and interest in this opportunity via the Apply button. Please note that applications without a cover letter may not be considered.
- Closing Date for applications: 27th May 2024
- Interviews will take place w/c: 10th June 2024
PLEASE NOTE THAT THIS POSITION IS OPEN TO THOSE WHO HAVE THE RIGHT TO RESIDE AND WORK IN THE UK. WE WILL EXPECT RELEVANT PROOF OF SUCH IF ASKED FOR AN INTERVIEW (PLEASE DO NOT SEND THIS INFORMATION WITH YOUR APPLICATION, THANK YOU).
The client requests no contact from agencies or media sales.
If you are passionate about equitable access to healthcare, thrive in a diverse workplace and have a keen sense to spot fundraising opportunities, this opportunity with DNDi may be interesting for you.
The Drugs for Neglected Diseases initiative (DNDi) is an international, not-for-profit research and development (R&D) organization that develops and delivers new treatments for neglected diseases affecting millions of the world’s poorest people.
We’re looking for an experienced prospect researcher with strong analytical skills and an excellent knowledge of the global philanthropic space to join our Private Sector Fundraising team. You will be joining a growing major gifts programme with ambitious goals and a strong new business focus.
Someone with prospect research experience in a global health, scientific or medical non-profit setting, and the ability to move comfortably between the worlds of research and philanthropy and to identify opportunities beyond the obvious will be ideal.
Specific responsibilities focus on:
- Assist in developing a proactive and growth-focused prospect research strategy that aligns with DNDi's fundraising plans and strategic priorities.
- Contribute to developing a visibility strategy for DNDi through the identification and tracking of prizes and relevant philanthropic and global health conferences.
- Identify, track, and report on prospective donors for various funding priorities, ensuring they meet fundraising ambitions.
- Make data-driven recommendations to support the cultivation of new prospects and the management of key donor relationships.
- Present research results through written reports and presentations for various audiences.
- Conduct ethical screening and due diligence research on prospects and donors to ensure compliance with DNDi's policies and data protection regulations.
- Manage prospect research related relationships (contractual and budgetary aspects) and monitor expenditure for resource optimization.
An interesting candidate would be someone with
- A deep understanding of the global philanthropic landscape and strong in-depth knowledge of the philanthropic landscape in at least 3-4 countries (US, UK landscape is vital and knowledge of additional markets (Switzerland, Germany, Netherlands or Sweden) highly regarded) with some focus on prospect research experience in developing markets.
- Master’s degree or equivalent with a Minimum 6 years’ relevant experience in prospect research experience or a strong equivalent (eg other roles within fundraising) for international NGOs, scientific organisations or organizations with global public health relevance. Some experience with medical research or neglected tropical diseases would be highly regarded.
- Someone who is driven and able to work effectively in a remote team environment and matrix structure
Location: UK, remote or hybrid in London. (The person may be based remotely or with the possibility of being able to work in a hybrid mode in London from MSF’s office 2-3 days per week.)
Position details: This role is fixed term for 24-months (with possibilities for renewal) and with a 35-hour week
If the above sounds interesting, you can refer to the detailed Job description attached to this advert
https://dndi.org/about/who-we-are/
The client requests no contact from agencies or media sales.
Senior Media and Campaign Manager
Contract: Fixed term contract for approximately seven months maternity leave cover. With either part time of 4 days (28 hours) per week or full time (35 hours per week) options available.
Ideal start date: 24 June 2024 to provide up to two weeks hand over with the current post holder.
Location: Hospice House, Britannia Street, London, WC1X 9JG. This role is eligible for the Hospice UK Hybrid Working Arrangement from the start of employment, with around once a week as a minimum in the office.
Starting salary: £43,646 per annum FTE
Closing date for applications: 12pm on Thursday 23 May 2024
Expected week of interviews: w/c 27th May
Charity People is delighted to be partnering with Hospice UK to recruit a Senior Media and Campaign Manager to help shape the UK's conversation about hospice and end of life care, death and grief. Through strategic, savvy and nimble media relations work, and through contributing to wider mobilisation of and engagement with public and political audiences, you will help to change public perceptions, political agendas, and policy priorities.
Hospice UK is the national charity for hospice and end of life care, working to ensure everyone affected by death, dying and bereavement gets the care and support they need, when they need it. Their mission is to transform the way society cares for the dying and those around them. To empower individuals, communities and populations to embrace the ethos of hospice care and extend its breadth and reach to improve everyone's experience of death, dying and bereavement.
Key responsibilities within the Senior Media and Campaign Manager role will include:
- Devise and deliver an ambitious media strategy to consistently secure top tier coverage which advances Hospice UK's strategic aims in line with their influencing objectives.
- Identify and produce engaging stories, nimbly working with research, data, people's stories and leading complex negotiations with colleagues from across Hospice UK to do so.
- Independently lead complex and sometimes risky negotiations with influential journalists.
- Lead relationships with colleagues to drive forward changes in healthcare policy through briefing journalists, placing opinion pieces, and securing news and features coverage for Hospice UK's research and calls for change.
- Work closely with storytellers to ensure that people's lived experience of death and grief is reflected in the national media, driven by an active, daily commitment to equality, diversity and inclusion.
- Take an active role in reputation management for Hospice UK and develop and maintain their public position statements for key topics to support consistency of message.
- Advise on public campaign strategy and content while leading the representation of the charity's policy and political work to secure maximum impact across their digital channels.
- Develop audience-led channel content strategies to engage and keep informed the charity's membership and professional audiences and spot potential opportunities for public mobilisation work.
- Manage constructive and strategic relationships with journalists across the national media, placing stories regularly and briefing them on the latest developments.
- Build warm, collaborative and productive relationships with internal and external stakeholders.
- Oversee and improve operations of the press office function including running core services such as media monitoring.
- Develop and deliver a high-quality media measurement framework that captures the impact of Hospice UK's work.
- Line manage and develop the Senior Media and Communications Officer
- Support staff who are conducting media interviews and develop their confidence in the media to give succinct and engaging lines to journalists.
Hospice UK are looking for someone who is collaborative, has superb news judgement and who is able to pivot quickly from project to project and story to story. You'll need a softness of touch when working with storytellers and hospice colleagues, and the patience and pragmatism to work with internal and external colleagues. You'll need to be decisive, and able to explain complex decisions to journalists and senior management. As well as strong media relations skills, we're looking for someone with a wider understanding of the full communications and marketing mix, and who will have some oversight and strategic control of the charity's digital channels.
We would love to hear from you if have the following skills and experience:
- Significant experience in a Media/PR professional role with Exceptional writing skills
- Ability to contribute creative ideas to generate content for news and features stories
- Experience of developing media strategies that deliver exceptional news and features coverage
- Demonstrable experience of developing media relationships and partnerships and outstanding interpersonal skills, including the ability to negotiate on challenging stories with senior journalists
- Understanding of how 'traditional media' interfaces with multi-channel integrated campaigning, and a strong eye for effective and engaging digital content
- Experience of reputation management
If you're interested in hearing more about this opportunity, please send your CV to Alice at Charity People in the first instance.
Charity People and actively promotes equality, diversity, and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
We reserve the right to close the vacancy early if we receive a high volume of applications.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Real Estate Balance (REB) is a leading campaigning and membership organisation working to improve equality, diversity and inclusion (ED&I) in the real estate industry. Our members include different types of businesses, both large and small, from across the property sector.
We work at all levels of the industry, offering a range of programmes, campaigns and events that help leaders accelerate progress on diversity, support middle managers to create inclusive workplace cultures, and empower the next generation of leaders to unlock their potential and thrive.
Together with our members, we’re working to create a real estate industry that’s fairer, better-balanced and more equitable for everyone.
Established in 2016, REB now has close to 130 corporate members and is still growing. It is a not-for-profit organisation.
The Executive Management Administration team of 5, headed by the MD, run the organisation on a day-to-day basis. The team is supported by the REB board and committees, together with 3rd party providers for accounting, payroll, banking, media & public relations, website hosting and IT services.
Role and Responsibilities
New Position: Due to the increase in REB memberships and activities, a new full-time events role is being created to support the executive team.
Key Tasks – support the MD in creating and delivering a member engagement and events programme
1. Conception and collaboration of member events, through to completion
2. Promoting events to members, working alongside REB’s external PR/Communications agency
3. Managing event registrations and guest lists
4. Responsible for line managing the events administrator
5. Responsible for REB events planning, logistics, analysis (report & presentation) and follow-up actions
6. Attending meetings with members re event planning and development
7. Reporting quarterly to the board and attending board meetings with the Executive team
Detailed Responsibilities
1. Develop, manage and deliver REB’s event programme (working with MD and ED&I coordinator):
o upload event listings to website;
o prepare invitations;
o liaise with host venues;
o oversee registrations & comms;
o obtain event feedback
2. Monitor and evaluate events including reviewing feedback and attendance
3. Coordinate the CEO Breakfasts series
4. Maintain the Events page on the REB website
5. Maintain a database of venues
6. Identify, approach and secure appropriate speakers and participants for events
KNOWLEDGE & EXPERIENCE
1. Events management and logistics
2. Knowledge (preferably working knowledge) of Microsoft Dynamics and Marketing
3. Knowledge (preferably working knowledge) of current best practices and trends in ED&I, including familiarity with key concepts (e.g. allyship, unconscious bias, intersectionality, etc.)
Preferred Skills
1. Windows 10/Office 365 including Word, Excel, PowerPoint and other capabilities
2. CRM and website management systems
3. Filing and organisational skills
4. Minute taking and assigning follow-up actions
5. Collaborative working in a small team environment
6. Working with board members/special advisors and committee members on reports, reviews, approvals and presentations
7. Real Estate industry knowledge
Additional Notes
Preference is for applicant to have own laptop/desktop with printing/scanning facilities.
A fantastic opportunity has arisen to join Westway Trust as a Property Assistant, providing efficient and responsive administrative support across the full property team. You will be a friendly, motivated, and active administrator who will play a key role in the smooth running of the property department.
You will be pro-active, organised, with good initiative being the main point of contact responding to estate and property related enquiries and reports of issues, from tenants, customers, contractors and the community. You will therefore need to possess or demonstrate a willingness to provide a good level of customer service with property knowledge.
Key responsibilities of the role include:
- Provide efficient and effective administrative support across the Property team, including daily active filing, archiving, photocopying, scanning and record keeping.
- Initial point of contact for enquiries to the Property team.
- Provide a responsive customer service handling system to record such enquiries.
- Coordinating the general day-to-day activities of the Head of Property & Estates in relation to emails, posts, and voicemails.
- Assisting in the preparation and maintenance of property particulars, void reports, and reviewing property marketing websites for current information.
- Cross-referencing and managing the prospective tenant’s selection list with the historical enquiry list and alerting the team of any repeat/active enquiries.
- Regular visits to Trust premises to record any Health and Safety/Fire Risk Assessment breaches and reporting these to the appropriate Facilities Management team member.
- Assist with attending Unit Base Parking/Filming/Events on the estate, recording any infringements of agreements on site, and notifying the appropriate team member for further follow-on action.
- Preparing notification details for relevant authorities for entry and exit of tenants – rates, utilities, etc.
- Assisting with servicing property meetings (i.e., circulating papers, coordinating actions where required).
- Responsible for the recording of void premises and issuing of building keys.
- Occasionally provide assistance to the Trust’s reception/office manager for general office duties and reception cover if required.
Knowledge and Experience:
- A minimum of one year’s experience in a busy property department.
- A broad understanding of commercial property or demonstrable experience of transferable skills if you are from a different sector.
- Customer focused, with the ability to provide a friendly and efficient service to customers, staff and tenants.
- Good time management, attention to detail, organisational skills and the ability to work under pressure with changing priorities.
- Excellent administrative skills.
- High level IT skills and experience of using MS Office (Word, Excel, PowerPoint)
Personal skills:
- A personable and collaborative approach, with experience of developing and maintaining positive relationships with a range of stakeholders.
- Good communication skills, orally and in writing.
- Ability to work independently and as part of a team in a multi-cultural and diverse environment.
- Connections to/understanding of the local area would be highly desirable.
Benefits of working with us:
- Great location in the heart of Portobello, North Kensington
- Generous holiday entitlement of 25 days per year + statutory bank holidays
- Sick pay scheme
- Investor in People (IiP) employer
- Free gym membership at health club one minute walk from the office
- Pension scheme
- Life Assurance
- Season ticket / bicycle loan
- Free eye test voucher
The application deadline is Wednesday 29 May when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early (an early application is strongly recommended)
We exist to work together with the local community to enable North Kensington to thrive.
The client requests no contact from agencies or media sales.
We are excited to be advertising the role of Psychotherapy Service Manager at Respond, to lead our team and the development of our psychotherapy services with autistic people and people with learning disabilities who have experienced trauma and their families. Many of our clients may have experienced complex or multiple traumatic experiences including sexual violence, domestic abuse and neglect.
The Psychotherapy Service provides predominantly longer-term therapeutic support of a year or more, depending on how the work is funded, to an average of 130 unique individuals per year. The current team of 10 are made up of 4 senior therapists (reporting to the postholder), 4 therapists and 2 honoraries in training, the majority of whom are Arts therapists and work within a psychodynamic and/or systemic model.
We welcome applications from experienced Psychodynamic Counsellor/Psychotherapists, Arts therapists, Psychologists or Family Therapists who are passionate about our work. You will work psychodynamically, champion our trauma informed approach including our reflective practice model and have the opportunity to influence and shape the development of the psychotherapy service. Leading the small team, you will provide clinical leadership and be Safeguarding lead, ensuring we continue to provide high quality psychotherapy services. We are offering the role at 4-5 days per week, working in a hybrid manner flexibly. You can also hold your own small case load of clients, supervisees and/or consultancy work within the role.
This is a unique and specialist role and we recognise that you may have more experience in one clinical area or client group than another, given the breadth of our work and whilst you may be experienced in working psychodynamically as a therapist and as a line manager, you may be newer to leading a service for example. Or you may have a great deal of other experience and understanding of the needs of our clients from other work. We are flexible to develop the right candidate who is passionate about improving the lives of autistic people, people with learning disabilities and their family members.
If this sounds like the kind of role that would interest you, we’d really welcome your application. Please also get in touch if you have any questions.
Further information about Respond
Respond is entering the last year of our three-year strategy, in which we will continue to be focusing on our psychotherapy service, which is a core part of Respond’s offer as a charity for now thirty-four years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services which include advocacy, training and consultation.
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
-
Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
-
Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
-
Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
-
Discretionary study leave to support training relevant to your role.
-
Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
-
Up to 5 days paid time off for dependents per financial year.
-
Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
-
Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
-
Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and person specification.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
Deadline for applications – Monday 3rd June 9am.
Interviews - Thursday 13th June in person in London.
When you apply, please send a CV and Supporting statement of no more than 2 sides of A4. In your supporting statement ensure that you address the key competencies in the person specification.
The client requests no contact from agencies or media sales.
Membership Growth Manager, Full-time
Remote (1 day per month from Northampton office)
Permanent, c. £40K
We're seeking a Membership Growth Manager to support the development of a professional bodies membership. The successful candidate will drive membership numbers by bringing on new affiliated organisations, growing relationships with larger companies, as well as managing existing member relations and recruitment.
The role manages the strategy of acquiring new organisational members, enhancing a pipeline of potential targets through outreach and networking. The successful candidate is expected to work with product managers to create suitable value propositions, negotiate agreements with companies and bring on large membership subscriptions.
Our client is a not-for-profit professional body that represents its members across the UK, promoting industry policy with ministers and governmental agencies. It is an organisation that promotes sustainability, circular economy, and contributes to Net Zero.
We are looking for someone ideally with membership experience, otherwise experience within business development, relationship management or a sales driven role are suitable. Generating new business is key, implementing sales strategies for long-term growth, networking and using CRM + other tools to new business pipelines.
If you have experience working in membership or business development, we'd love to hear from you. Apply today! Covering letter will be required for the application process.
A more detailed covering letter can be worked on once the full job pack is shared with a candidate.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
WHO WE ARE
We are a leading mental health charity on a mission to support Londoners with mental health challenges find and remain in good employment as part of their mental health recovery journey. We have been changing lives for almost 30 years and we have just secured a large contract, submitted in partnership with Shaw Trust and Smart London, to provide Employment Advisors to support NHS Talking Therapy teams across West London. This is therefore an incredibly exciting time to join a thriving organisation at the beginning of an innovative mental health support service.
THE OPPORTUNITY
We are now inviting suitable candidates to apply for the role of Service Lead. This position will manage a team of around 20 Employment Advisors (EAs) and Senior Employment Advisors (SEAs). The role will be guided and supported by a Head of Services, as well as Twining’s established and experienced Senior Leadership Team and Trustees.
THE OFFER
In return we offer a friendly and supportive working environment, flexible working, career development opportunities, a comprehensive training and induction programme, a generous holiday entitlement and competitive financial rewards. We also practice what we preach in terms of creating a positive working environment to support our own employee’s wellbeing.
Working format – based at NHS Talking Therapy sites, as well as some possibility of working from home
THE ROLE – SERVICE LEAD
You will be responsible for the ongoing day to day leadership and management of the Employment Advisors (EAs) and Senior Employment Advisors (SEAs) in Talking Therapies service across Ealing, Harrow and Hounslow.
You will liaise with managers, clinicians and GPs across the NHS primary care pathways to ensure that services are coordinated and pathways into, and out of, the service are managed effectively and efficiently.
You will ensure the service operates in line with national guidance related to Employment Advisors in Talking Therapies and gives consideration to wider disability employment and retention support models, whilst striving to achieve and maintain national best practice in this field.
You will ensure the team develops in a manner that facilitates clients being referred to the service quickly, so they do not remain unsupported whilst on sick leave, and then support them to return to work swiftly (where appropriate), or to follow the destination that is best suited to their circumstances, enabling individuals to achieve positive service experience outcomes.
You will work in partnership with key stakeholders and contract managers.
This role will require someone experienced in leading the delivery of a mental health support programme, whilst managing and meeting commissioner performance expectations.
SERVICE LEAD RESPONSIBILITIES AND DUTIES
1. To develop and manage the Employment Advisors in Talking Therapies Service, providing high quality, timely assessment and support interventions, including signposting for specialist external advice such as ACAS, welfare benefits advice, union or specialist employment law advice.
2. To have specialist knowledge and understanding of employment support and retention to be able to promote an early intervention model, which predominately focusing on supporting people into their preferred job choice, supporting them to remain in work, or enabling them to gain early access to advice and support to reduce the risk of not starting or losing their employment.
3. To manage the performance activity, data quality and service delivery of the team and ensure they provide an integrated and effective service.
4. To ensure the staff have an understanding of the process and philosophy of the positive benefits that work can have on an individual’s health, as well as understanding the benefit of early intervention and support for those at risk of losing their employment due to poor mental health, disabilities, health conditions or issues at work.
5. To oversee the development of new initiatives within the Employment Advisors in Talking Therapies Service in line with national best practice and planning capacity for the team to meet the anticipated increases in demand for the service as a result of changes in the economy or incidence of poor mental health.
6. Ensure the service works within national and locally agreed frameworks and develop key performance indicators if none exist.
7. To ensure that the team has appropriate arrangements in place to guarantee that efficient, effective, equitable and economical services are provided to all clients.
8. To respond to complaints and suggestions from clients and carers in accordance with policies and procedures, and to participate as appropriate in the investigation of complaints, grievances, significant events and disciplinary manners in accordance with polices and present the outcome of the investigations to the relevant personnel.
9. To lead the team in the development of knowledge, ideas and work practice.
10. To monitor the workload and performance of team members using electronic systems to monitor performance.
11. Provide reports to senior managers and stakeholders regarding activity and exception reports for information.
12. To provide regular line management supervision to members of the team.
13. Ensure all team staff receive annual Appraisals and have personal development plans in place.
14. To participate in own Appraisal to ensure development and planning.
15. To agree and monitor explicit performance targets with staff relevant to service delivery.
16. To monitor staff sickness and absence and offer appropriate counselling or appropriate actions.
17. To recruit new staff to vacancies that may arise within the service.
18. To promote and foster good relations with other teams and agencies and stakeholders, ensuring that any issues are addressed at the earliest stage.
19. To ensure that full and appropriate use is made of information systems and that all relevant activity and intervention is recorded appropriately to enable access to information regarding individual clients and also aggregated data.
20. To attend regular management and planning meetings, workshops and conferences relating to health issues and employment, as appropriate.
21. To remain well informed about the national agenda for Employment and Retention, health and social care, and the economic picture.
22. To keep abreast with current best practice in the field and continue to foster a network of specialist support for those who are employed but need support.
23. To make presentations, where appropriate, to staff, clinical colleagues or management groups regarding current national or local issues.
24. To implement and support any performance management systems agreed by senior managers. To regularly monitor and audit systems and records to ensure compliance with procedures and standards.
25. To take note of and, where appropriate, act upon any external audits or reviews that are of relevance to the team.
26. To take responsibility for the efficient use of resources within the team.
27. Provide the team with specialist advice for more complex cases as required.
28. To undertake any other duties of a similar nature consistent with the responsibilities of this post and as required by your manager.
The role holder must also:
1. Pass a Disclosure and Barring Service (DBS) check at an Enhanced level.
2. Possess excellent IT skills, including familiarity with Microsoft Office software, as well as experience updating and maintaining databases.
3. Maintain accurate and up to date records of activity and outcomes in line with service performance requirements, ensuring the IT database is up to date and paperwork compliant.
4. Receive regular supervision and training to meet individual, team and organization’s needs.
5. Contribute to the development of a service that is locally responsive and supports minority/disadvantaged communities.
6. Comply with and actively promote all Twining policies and procedures including Equality and Diversity, Safeguarding, Data Protection and the Health and Safety at Work Act 1974.
This job description is intended to provide a broad outline of the main duties and responsibilities only. The post holder will need to be flexible in developing the role in conjunction with their line manager.
The role will receive comprehensive training at induction, and ongoing career development and support as part of a structured performance programme thereafter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We have a very exciting opportunity for anyone who enjoys working on the front-line of patient support in the Preston area.
This role will deliver Kidney Care UK’s Patient Support and Advocacy service in the Preston region. This varied role deals with every aspect of a patient’s life that supports better outcomes: welfare benefits, practical, emotional and social support. As well as directly supporting patients, you will raise awareness of the wide range of local and national resources available to kidney patients, and build strong relationships with kidney patients, professionals, and other stakeholder groups in the region.
Based at home (laptop and mobile phone provided), you will be expected to travel independently across the Preston area and manage your own caseload with the support of your line manager and other members of our national friendly, committed team.
We’ll provide the training, you’ll bring enthusiasm and your experience of working with chronically ill patients in a social, care or health role.
The role is a two-year contract initially. We can consider applications for a split role or job share, please indicate the hours you are seeking. Applications from those with experience of living with CKD in a personal or professional capacity are particularly welcome.
Please apply through CharityJob with your CV and a covering letter outlining why you are perfect for this role.
Please apply through CharityJob with a CV and covering letter.
The client requests no contact from agencies or media sales.