DONATIONS ADMINISTRATOR

Full time or part time, flexible working options considered

Salary: £20,000 to 22,500 FTE pa

Location: Witney, near Oxford

Do you:

• love admin, working with numbers, and have an eye for detail?

• enjoy working independently and as part of an admin team?

• want to work in a friendly environment where your work will help and support persecuted Christians?

If this sounds like you, read on!

Open Doors is a dynamic and growing international Christian charity that serves the needs of the persecuted church. Research for the Open Doors World Watch List 2019 shows that persecution against Christians in 2019 is increasing, with believers in many countries experiencing violence, hostility and abuse for their faith.

We are looking for a committed Christian* to join our Supporter Services team. You will have experience of working in a service environment and have excellent numerical and financial skills, together with great communication skills. You’ll be enthusiastic, have a keen eye for detail, and a desire to see a job well done.

This is an opportunity to express your faith whilst using your professional skills within a vibrant Christian community. You’ll be given personal development opportunities to help you excel in your work and develop your skills. Our daily devotions are just one of many ways you’ll learn about the inspirational and courageous work Open Doors undertakes. You can be part of this incredible network, making a real and lasting difference, and giving Christians hope.

Closing date: Thursday 12 December 2019

Interviews: Tuesday 17 December 2019

*There is an occupational requirement under Schedule 9 of the Equality Act 2010 for this post to be held by an active, practising Christian who assents to our statement of faith.

ABOUT US

We are an international development organisation putting ingenious ideas to work so people in poverty can change their world.

We help people find solutions to some of the world’s toughest problems. Challenges made worse by catastrophic climate change and persistent gender inequality. We work with communities to develop ingenious, lasting and locally owned solutions for agriculture, water and waste management, climate resilience and clean energy. And we share what works with others, so answers that start small can grow big.

We’re a global change-making group. The group consists of a UK registered charity with community projects in Africa, Asia and Latin America, an independent development publishing company and a technical consulting service. We combine these specialisms to multiply our impact and help shape a world that works better for everyone.

OUR AIMS

We help people find solutions to some of the world’s toughest problems, made worse by catastrophic climate change and persistent gender inequality. Our aims are to:

 Make agriculture work better for smallholder farmers, many of them women, so they can adapt to climate change and achieve a good standard of living

 Help more people harness the transformational effects of clean affordable energy and reduce avoidable deaths caused by smoke from indoor stoves and fires.

 Make cities in poorer countries cleaner, healthier places to live and work.

 Build disaster resilience into the lives of people threatened by hazards – reducing the risk of hazards and minimising their impact on lives and livelihoods.

HOW WE WORK

We work on holistic solutions that change systems and have a framework to help us achieve our aims:

 Analyse the root causes of a poverty and vulnerability

 Define the change at scale we need to make

 Develop activities along three complementary paths: Demonstrate, Learn and Inspire.

- Demonstrate that our solutions are sustainable in the real world

- Learn by capturing evidence and adapting our approach

You will work directly with key suppliers and creative agencies, liaising to co-ordinate the successful execution of campaign activities

JOB FUNCTIONS AND ACCOUNTABILITIES

 Contribute to the 3 year strategic plan for donor development to maintain and develop engagement of existing supporters, through direct marketing activities, committed giving and stewardship, contributing to organisational planning process

 Support the implementation and delivery of a strong appeal programme and stewardship for both cash and committed giving

 Support the delivery of all activities to brief, time and budget. Ensuring value for money and compliance with Practical Action’s fundraising policies, data protection legislation and other codes of practice

 Contribute to the ongoing development and improvement of campaign management processes and procedures through efficient execution, ensuring ongoing evaluation and learning

 Deliver briefing and scheduling information to the Communications Team to ensure timely delivery of appropriate content and copy for campaigns, participating in collective planning

 Responsible for undertaking project research to support the delivery of activities

 Undertake occasional overseas trips to collect content if required

 Manage the electronic and physical storage of campaign materials

 Track and monitor campaign results through daily reports and produce results analysis for all channels ensuring value for money

 Contribute to the monitoring of the supporter development (income and expenditure) budgets.

 Ensure the Supporter Services Unit are well briefed, have samples and are provide with thank you letters in advance of activities going live

 Coordinate the delivery of activity and internal campaign briefs, print management and procurement, database selection briefs and schedule management, ensuring that all stakeholders are well briefed

 Coordinate the day to day relationships with suppliers and agencies, including responsibility for collating, synthesizing and sharing feedback on materials and activities

 Support the delivery of monitoring and evaluation of stewardship activities and supporter journeys to retain and motivate supporters

 Present and feedback on our work, our activities and results to a range of audiences internally and externally

 Keep abreast of individual giving development activities amongst competitors and the wider charity sector maintaining an awareness of commercial and sector trends and legislation that relate to Practical Action and its ability to grow its fundraising

 Ensure Practical Action follows and champions best practice relating to fundraising standards and our approach to supporter care. Share and promote best practice, priorities and outcomes

 Maintain compliance with organisational policies and attend mandatory training

 Undertake any tasks reasonably requested by the Organisation

PERSON PROFILE

To be successful in the role, the ideal candidate will be able to demonstrate:

Knowledge and Qualifications

 A level or equivalent qualification

 Knowledge of scheduling and project management

 Knowledge and experience of direct marketing techniques and practice for fundraising

 Working knowledge of GDPR and data protection and fundraising regulations and compliance

 Knowledge and understanding of industry wide good practice and developments in fundraising; awareness of trends and opportunities in the sector

 Proficient use of business IT systems, including Word, Excel and PowerPoint and the use of CRM databases preferably the Raisers Edge.

Skills and Experience

 Excellent organizational and time management skills, with proven experience in the ability to plan, prioritise, handle multiple tasks and meet deadlines in a busy environment

 Direct marketer at least 2 years’ experience working in a supporter development environment

 Good understanding of print production processes, media buying including briefing of suppliers

 Solid skills evaluating copy, succinctly synthesizing and collating feedback from multiple stakeholders

 Strong written and verbal communication skills; copy writing and proof reading, strong attention to detail and the ability to present internally and externally

 Experience of working with and building strong relationships with creative agencies, professional fundraising organisations, consultants and suppliers

 Good understanding and knowledge of donor audiences and segmentation

 Good analytical and research skills

 Team member who can easily work as part of a cross functioning team to deliver shared goals

 Presenting to a range of audiences internally and externally

 Experience and interest in international development and an ability to convey this to our supporters in a passionate way is desirable.

Please apply direct through our website.

Additional information

We treat all applications for employment on their merits and do not take into consideration any factors that are not relevant to the job such as disability, race, age, religion, gender, gender reassignment or sexual orientation.

Practical Action are committed to safeguarding and protecting children and vulnerable adults and as such candidates will be subject to pre-employment checks.

Please note that should we recruit a suitable candidate before the closing date, we will close applications earlier than the specified date.

The successful applicant must have the pre-existing right to both live and work in the UK.

Closing date for applications: Friday 20th December 2019

Interviews to be held on Friday 10th January 2020

Who we are:

Muslim Aid are an International not-for-profit providing support to communities around the world affected by disasters, conflict or endemic poverty without regard to their social, religious, or ethnic background.

We place strong emphasis on long-term development projects that build the capacity of local people helping themselves. In addition to the 11 country offices worldwide we also work with multiple partner offices focussing on sustainable development programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Supporter Experience team is involved in ensuring the supporter experience is at the heart of everything we. We are aiming to increase the depth and value of supporter relationships whilst encouraging repeat giving or multiple interactions. The purpose of this role is to design and implement first class stewardship plans to ensure our amazing supporters have a great experience with Muslim Aid and care about the cause for many years.

About the Role:

The post holder will play a pivotal role in making Muslim Aid more data and insight driven in the way we fundraise and communicate with supporters. The Supporter Experience team will take a lead in mapping supporter journeys by using a data driven methodology to ensure we are implementing insights to improve the way we engage with our supporters.

As a confident communicator, you will help develop a culture based on understanding and interpreting supporter behaviours and motivations. Using this information, you will lead on mapping journeys and experiences across communications, campaigns and the fundraising portfolio to maximise a supporter’s lifetime value.

The main responsibilities of this role will be to:

• Maximise retention of existing supporters and grow the long-term value of the supporter base.
• Maximise the effective use of insight, data and knowledge in building and maintaining long-term relationships with supporters.
• Complete an audit of current supporter journeys across the organisation.
• Through research, testing and analysis, create new supporter journeys to increase engagement and improved income generation.
• Ensure we provide first class supporter care and stewardship through personalising and valuing our donors, fundraisers and volunteers and to build long term relationships.
• Ensure that all teams are enabled and empowered to identify opportunities and resolve issues to improve supporter care, loyalty and supporter retention.

About You:

To be successful in this role you will have:

• Significant supporter/customer care experience obtained from the commercial or charity sectors.
• Proven experience developing internal relationships across a complex organisation – working with internal clients to develop and adapt briefs to improve supporter experience.
• An understanding of the ‘Supporter Journey’ preferably gained in the charity sector
• Experience working in a busy environment, prioritising activities appropriately and managing multiple, conflicting priorities.
• Thorough understanding and experience of the principles of stewardship and a proven attitude of customer care.
• Excellent understanding of customer service and complaints management practices.

Why you should apply:

If you are process and data-driven and motivated by providing high standards of customer care, this role is an exciting opportunity for an goal-orientated individual to be able to lead on the mapping of the supporter journey and to build the processes supporting that journey.

You will be joining a supportive, highly-skilled, passionate organisation as a specialist in your field. Muslim Aid offer a 35-hour week, generous holiday allowance of 37 days (including bank holidays), flexible working and encourage a healthy work-life balance.

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV to us. 

[For Country Offices]: Please do not include photo/Date of Birth/Marital Status/ Religion/Address on your application.

Muslim Aid’s recruitment and selection procedures reflect our commitment to the safety and protection of children and vulnerable adults in our care/employment. Successful candidates will be expected to undergo a DBS check. In addition, all successful candidates for finance roles will undergo an Experian Credit Check.

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief or age. 

Only Shortlisted candidates will be contacted. Applications will be accepted until closing date, however, Muslim Aid reserves the right to initiate interviews and the selection process on a rolling basis with the aim of identifying an appropriate candidate as quickly as possible.

We are looking for a positive, empathetic and people-focused Support Services Team Leader to provide high quality information and support to those affected by blood cancer via the phone, email, social media, via our online forum and face to face.

This is a 12 month fixed term contract to cover maternity leave.

You will be emotionally resilient, hardworking and understand the value that your role brings to the blood cancer community.

Ideally, you will be Registered Nurse in haematology with experience working at NHS Band 6 or above (or equivalent).

If this sounds like the role you are looking for and you feel you have the knowledge, skills and experience we need, please apply with a covering letter setting out how you match the requirements of the job specification and a CV by:

9am on Friday 3 January 2020

*Applications for this role will be reviewed as soon as they are received so please note that we may bring forward the closing date at our discretion*

Join us on our journey to beat blood cancer!

ActionAid are looking to recruit four part-time Supporter Mailing Assistants on a fixed term contract basis.

ActionAid is an international charity that works with women and girls living in poverty. Our dedicated local staff are changing the world with women and girls. We are ending violence and fighting poverty so that all women, everywhere, can create the future they want.

Our Supporter Mailing Assistant roles are part of a newly created Supporter Communications Mailing Team within the UK, set up to support the shifting of supporter servicing from countries to the UK, which includes the checking and despatching of over 100,000 child messages annually to supporters.

We will look to our Supporter Mailing Assistants to process the receipt of physical child drawings, letters and photos from ActionAid’s operating countries. A key part of this will be for you to quality check the mailings for authenticity and importantly, check for any child safeguarding issues.

You will be responsible for the final matching and despatching of the communications to supporters within the agreed communication timeframe.

Within this role, the tasks assigned to you will be for you to receive and store over 100,000 pieces of child sponsorship materials annually. You will log receipt of them, order them and store them in such a way that they are easily retrieved.

Please note that this role will entail manually handling materials in boxes, which will weigh up to 14kg.

Another key part of this role will be the printing, matching, packing and despatching of the feedback pieces to agreed timelines and to ActionAid’s high standards of accuracy. We will also look to you to support the processing of other mass production communications pieces.

In order to succeed within this role, it is essential that the post holders have strong interpersonal skills with the ability to build successful relationships based on mutual respect and trust, ensuring that relationships thrive under pressure.

All applicants must also have proven experience of working with a relational database, word processing and spreadsheets, including Microsoft office, email & other digital platforms.

We are keen to receive applications from those who are well organised, who have a keen eye for detail and from those who are able to work effectively alone or as part of a team.

Excellent self-motivation skills when undertaking repetitive tasks is essential.

Please note that we are looking to recruit four people into these posts; we are keen to have two team members working daily from 9am - 12.30pm and two from 1.30pm – 5.00pm.

All roles are being offered as a 12 month fixed term contract.

If you have this skill set along with a passion to work within an organisation committed to working with women and girls living in poverty to enable them to change their lives for good, we are keen to receive your application.

ActionAid is committed to driving improvement through digital channels, tools and ways of working.  We will ensure that we provide the technology and the training to enable all staff to perform their roles to the best of their abilities. In return, we ask that all staff are committed to continually improving their digital skills and knowledge within the working environment. Our recruitment processes will evaluate the digital skills of all applicants. 

The Women’s Equality Party is a collaborative force in British politics uniting people of all ages, backgrounds, ethnicities, abilities, genders and beliefs in the shared determination to see women enjoy the same rights and opportunities as men – so all can flourish. WE challenge other parties through our campaigns and policy proposals as well as at the ballot box.

The Members and Supporters Officer will play a key role in building our membership base and ensuring our members and supporters are at the centre of everything we do. They will be the first point of contact for our members and supporters, ensuring they feel valued and supporting their engagement with the Party. This includes working with the Head of Members and Supporters to make sure our branch network is thriving. The Members and Supporters Officer will be responsible for recruiting, engaging and retaining the Party’s members and supporters. They will do this by contributing to and implementing a membership engagement strategy tailored to the diverse needs of our existing members and supporters. This is an exciting opportunity to develop existing and new skills and gain experience of supporting members and supporters of a political party!

We are seeking an enthusiastic and hardworking individual, committed to equality and with some experience of working with a database.  The successful candidate will have excellent communication skills, be comfortable with talking to a range of people on the telephone and be able to produce good quality copy for emails, letters and scripts. The successful applicant will be able to work flexibly, including evenings and weekends from time to time, in order to run events with and for volunteers and branch officers. They will have strong relationship management skills and an ability to work on their own initiative.

Job Description - main responsibilities

1. Provide a positive and welcoming first point of contact for members, supporters and members of the public, on the telephone, email, social media and other channels.

2. Use and maintain the party’s database to keep member and supporter records up to date, accessible and accurate

3. Write, set up and send emails to members and supporters

4. Coordinate member and supporter communications, including targeted emails, automated messages, membership packs, postal letters, text and phone calls

5. Undertake member surveys and facilitate focus groups to gather member opinion 

6. Analyse member recruitment, engagement, retention and opinion and provide regular reports on performance against targets, using the database and spreadsheets

7. Support the Head of Members and Supporters on the development and implementation of the Membership Strategy

8. Liaise with Finance and Operations team to ensure members’ finance information is accurate 

9. Support the team to run volunteer, member and branch events and activities, online and in locations around the UK 

10. Work with other team members to recruit, train and engage volunteer members to support the work of the party. 

PERSON SPECIFICATION – ESSENTIAL CRITERIA

• Experience of membership or internal communications and database management

• Experience of extracting and manipulating data to produce reports

• Excellent verbal and written communication skills

• Knowledge of Data Protection Act and GDPR or the proven ability to quickly gain this

• Proven ability to work effectively as part of a team and able to work flexibly, including some evenings and weekends 

• Self-motivated, able to work on own initiative and able to prioritise own workload to meet deadlines

• Organised, methodical and thorough, with an eye for detail

• Able to respond well to tight or changing deadlines

• Confident, fast learner of IT systems. 

• Willingness to undertake training and to develop new skills

• Commitment to equal opportunities and sympathetic to the aims and values of the Women’s Equality Party and agreement to abide at all times by the #WE code set out in our constitution

To be considered for this role, we require:

• an up-to-date CV,

• a statement of interest addressing the specific requirements of the person specification, and saying why you are particularly interested in working for Women's Equality Party

• a completed equal opportunities monitoring form (optional)

Please apply no later than 9am on Monday 9th December 2019. Interviews will be held on 18th or 19th December

We have a simple application process but please be aware that to be considered you must submit both CV and cover letter.

The Women’s Equality Party values equality and diversity, and welcomes applications from candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. Sadly our offices are not wheelchair accessible.

Are you a driven HR professional looking to progress your career and enhance your existing skills in a passionate and fast paced environment?

Victim Support is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Working as part of the national People Services - HR team, the HR Administrator will join a small but extremely busy team based in Preston. The team is hard working and committed to delivering a first class service to the charity and its 1,000 employees across the full range of Human Resource activities involved in the employee lifecycle.

In this busy role you will support the end to end processing of all recruitment and payroll activities for your region, as well as fulfilling all general HR administration activities, including managing the HR inboxes, administering employee benefits, adhering to legal requirements including DBS and Right to Work checks and maintaining our HR and Applicant Tracking Systems. You will be the first point of contact to provide HR advice and guidance to line managers across your region and will be accountable for supporting the HR Advisor in effectively managing relations and absence. Ensuring we deliver a fast and effective solution to managers and employees.

Ideally, we would love you to have some experience of preparing and analysing HR data to support the team to be able to report on trends in absence, processes and turnover for example.

Victim Support is a professional and friendly organisation and being a small HR team we work very well together. You need to be conscientious, very well organised, flexible, friendly and discreet with a genuine interest in Victim Support's values. You will be expected to deliver excellence in HR administration, maintaining your own workload, ensuring you provide and accurate and timely service to the HR Team, line managers and employees. Ultimately you will be a people person who can manage internal relations well.

In return for all of this, we have a comprehensive benefits package including

• Pension and life assurance
• 25 days annual leave (pro-rata) plus bank holidays
• Employee Assistance Programme
• Savings discount scheme for discounts off Major high street retailers, entertainment, holidays and days out
• Financial wellbeing hub
• Enhanced maternity pay
• Season ticket loans
• Eye care vouchers

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment.

Victim Support takes pride in being a diverse organisation, enriched by the participation of all individuals and communities. Diversity matters and we value it.

If you have the drive to make a difference within an organisation which makes a difference we want to hear from you!

To apply, please create a profile on our website (jobs section), complete and submit an online application form evidencing how your skills and experience are relevant for the role.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

What the job involves

Our Sporting Events team raises funds for Prostate Cancer UK through a programme of owned and third-party challenges, alongside managing our partnerships within the world of football. As well as our two main cycling events, Football to Amsterdam and the Grand Depart Classic, we also build big teams in events such as the Virgin Money London Marathon, Great North Run and the Prudential RideLondon-Surrey 100.

We are looking for an individual to join the Sporting Events team to assist them in generating income through their programme of activities which are predominantly running and cycling based. The role will be supporting the team by providing administration to supporters taking part in events through telephone, email and sending out event materials to help them with their fundraising efforts.

The role will involve maintaining high quality data on The Raiser’s Edge database, maintaining accurate and up-to-date records on JustGiving and VirginMoneyGiving, whilst ensuring information gathered is recorded in accordance with the requirements of GDPR.

The individual will be working closely with all members of the Sporting Events team to promote our activities and recruit supporters to take part and fundraise, whilst engaging with them on a personal level, motivating them to support us and maximise their fundraising efforts.

What we want from you

We would like you to make a valuable contribution to the success of the Sporting Events team by having excellent communication skills and being proactive in supporting event participants. You must have a strong eye for detail in carrying out administrative duties and be able to prioritise a busy workload to ensure we are able to deliver excellent customer experience. You must be self-motivated, well organised and have an outgoing and positive approach to the role. Whilst the role is office based, they will also be expected to attend events throughout the year to support event participants at their event, which may on occasion include an overnight stay.

Why work for us?

We have a simple ambition – to stop men dying from prostate cancer. Through shifting the science over the next 10 years to focus on radical improvements in diagnosis, treatment, prevention and support, we can make prostate cancer a disease the next generation of men need not fear. Be part of a team that will put an end to prostate cancer being a killer.

The support we’ll provide

Join our team and you’ll be working at an award-winning charity that will help you learn, develop your skills and expertise, and achieve your highest aspirations. We provide everything you’d expect from a professional organisation – competitive benefits package, contributory pension scheme, life insurance and a season ticket loan – but much more besides. Work with us and you’ll see your efforts pay off as we fight for a better future for men.

We are looking to recruit a highly motivated individual to join our high performing, friendly and supportive team that prides itself on the difference they make to our clients lives on a daily basis.

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

We work in partnership with MTC Novo and the National Probation Service (NPS) to deliver a pan London housing support service. This contract involves SHP providing a high quality housing advice and access service across the entire NPS London Division. We work in close partnership with probation to support medium to high-risk offenders, to either sustain their current accommodation or secure new housing as needed.

As the Lead Floating Support Worker, you will be joining a dedicated team, to deliver intensive support to medium-to-high support clients.  Working with clients across your patch, you will support a caseload of up to 20 clients for a maximum of 12 weeks. Your support will focus on core objectives, with the aim of delivering effective interventions that the client can sustain going forwards. 

To be successful, you will have an understanding of working in supported housing or floating support services with proven knowledge of housing and other related legislation.  You will also have experience of managing complex or difficult situations in relation to vulnerable client groups and in providing a quality customer focused service.  The ability to liaise effectively with a range of service providers or agencies, in order to establish or improve services for clients is also required.

To find out more and to apply, please click on the Apply button.

Closing date for applications: 5th January 2020 (at Midnight)

Interviews to be held: 17th January 2020 

This post will require an Enhanced DBS check to be processed for the successful applicant. 

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 28 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work. 

English National Ballet seeks to appoint a HR Assistant to support and assist the HR department in the delivery of an outstanding generalist HR service to all ENB employees throughout their employment.

The successful candidate will be an excellent communicator with the ability to deal with situations calmly, confidentially and with sensitivity. You will have experience of working with HR database systems, have a proactive approach to work and an ability to solve problems creatively.

Person Specification

Skills and Abilities

• Excellent communicator (written and verbal), professional with the ability to deal with situations calmly, confidentially and with sensitivity.
• Well organised with excellent attention to detail.
• Approachable with an ability to build and maintain successful working relationships at all levels and across a diverse workforce.
• A proactive approach to work and an ability to solve problems creatively.
• Highly proficient in Microsoft office packages, particularly Outlook and Word.

Experience and Knowledge

• Experience of working in an HR environment.
• Experience of working with a highly skilled and/or creative staff base.
• Knowledge of UK employment law.
• Experience of working with HR database systems.

Mind Set

• Willingness to learn and develop relevant skills and professional accreditation.
• Professional and ethical attitude and approach in all aspects of your work as an ambassador for the Company.
• Effective in balancing work and life demands.

Job Details

Contract Type

Permanent, Full Time

Salary

Circa £24,000 per annum, dependent on experience.

Hours of working

Such hours are necessary to carry out duties, 9.30am to 5.30pm/10am to 6pm over weekdays. Evening and weekend work will occasionally be required for which no additional pay will be available.

Normal place of work 

English National Ballet, 41 Hopewell Square, London E14 0SY. Additional working may be required away from the office occasionally.

Deadline for applications: 9am on 3 January 2020.

Selection Process: Interviews are likely to take place in week commencing 13 January 2020.

How to apply

Download the full job description, then please send your CV and covering letter providing evidence of your ability and experience, and the names of your two most recent referees to us.

Have YOU got what it takes?..... to inspire, to lead, to innovate

Can YOU make the difference?...........to our pupils, our families

Can YOU make the ordinary possible?

TreeHouse School has a career defining opportunity for an exceptional person, who is passionate about leading on supporting our pupils.  If you are ambitious about making the ordinary possible for children and young people with autism, share our forward thinking, open minded values then we would love to hear from you.

TreeHouse School is an Ofsted “outstanding” non-maintained  special school and sixth form for pupils aged 4 – 19. We have been providing specialist education for children with autism since 1997 to enable them to learn, thrive and achieve.  We are person-centred, we thrive through challenge, we are caring and we are creative.

What we offer:

• We are committed to CPD, we are a part of the Haringey Education Program providing NPQSL
• Subsidised weekly classes including; Yoga, Zumba and Running
• Free healthy breakfast
• Annual staff recognition awards
• Cycle to work scheme up to £5000
• Season ticket loans
• Wellness programmes
• Access to physiotherapy for all employees

Your responsibilities:

• Contribute to school planning both strategically and operationally including the school Self Evaluation and the School Development Plan.
• Work as part of the Senior Leadership team to ensure a positive and effective approach to transdisciplinary working between teachers, OT, SaLT, BA,  support, care leads
• Be the School Designated Safeguarding Lead, responsible for child/adult protection

Interested in finding out more? Come and visit TreeHouse School Tuesday 26th November 2019 1.30pm-3.00pm. We have limited spaces available so please contact below.

This position closes on Monday 2nd December 9.00AM

Final Interviews: Thursday 5th December 2019 1.00PM-4.00PM Friday 6 th December 2019 9.00AM-4.00PM

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

The Philanthropy Team’s work is the group of Merchant Taylor charities, controlled by Merchant Taylors’, which provide grant-funding to grass-roots charities tackling disadvantage in inner London, support education in our associated schools throughout the UK, and provide almshouse social housing in Lewisham.

Responsibilities and Duties:

• The postholder keeps the grant-funding database accurate and up to date 
• The postholder helps the HoP assess grant-funding applications and write summaries of short-listed grant applications, for decision by the Charities Committee.
• The postholder assists with creating the pack of meeting papers for circulation to the Charities Committee or external client grant-making charities before board meetings, and helps the HoP write minutes of meetings. 
• The postholder carries out the administration of all grant-funding applications on the journey through the decision to fund (or not), notifying the decision to the applicant, any necessary liaison with the Finance Team to facilitate them paying out the grant funds on time, right through to assessing the eventual report on what the grantee has done with the money.
• The postholder takes ownership of administering the Charity Visits Scheme, by which Company members volunteer to conduct visits to charities which are applying for or have received grant-funding, and any other initiatives by which Company members can become involved in the Company’s grant-making decisions. To include compiling bespoke electronic briefing packs for each visit and, where necessary, taking part in the visits themselves.

• The postholder provides basic administrative support to the EM as agreed with the HoP, to include not only document-based work but also helping with the logistics events organised by the EM (eg, a photography competition for the Company’s associated schools or an education seminar). 
• The postholder assists the EM in the logistics of any outreach initiatives by which Company members can give their time to assist the Company's promotion of education (for example, visiting schools to provide CV advice) 
• The postholder assists the Philanthropy Team with the writing and filing of statutory annual reports and annual returns for the Merchant Taylor charities
• The postholder monitors the dedicated email inbox for data protection communications and forwards incoming messages to the correct department for their action (seeking advice from the HoP where appropriate).
• As instructed by the HoP, the postholder undertakes any other duties in relation to the work of the Philanthropy Team or data protection.

Education

• At least one A at A Level, or equivalent (E)
• A at GCSE Maths, or equivalent ( E)
• At least two As at A Level, or equivalent (D)
• Undergraduate degree, or equivalent (D)

Experience

• Communicating effectively with people from a wide variety of backgrounds and walks of life (D – and doesn’t necessarily have to be from a work context)

Specific skills

• Good basic maths skills, including mental maths rough and ready estimations (multiply, divide, percentage, etc) (E) 
• IT skills:

• good Word(E) 

• confident email user (E) 
• good basic Excel eg auto-sum a column of figures, very basic formulae in cells (D)
• good basic PowerPoint or other presentation software (D)

A key part of the SAIL navigation role is making sure that people are safe and independent at home, know what social groups are available and are able to access them. The SAIL Care Navigator acts as the link between the older person and other services, involving family members, volunteers and partners where relevant to support the implementation of the plan. 

SAIL Care Navigators currently take referrals from the SAIL checklist, visit people at home and use person centred thinking tools to support older people to create and implement support plans to address isolation and malnutrition and any other goals the person wants to achieve. 

AUKLS enjoys an open and participative working environment. We work to our core values of being supportive, professional and person centred. These are reflected in the way we work with older people, with each other and with our partners. Teamwork, collective responsibility and delegated authority are central to this process. A key element of all roles is to develop and maintain the organisation’s working ethos and culture.

AUKLS strives to provide a supportive working environment for all staff and volunteers in order that they can develop personally and professionally and acquire new skills.  The contribution made by staff and volunteers in achieving the organisation’s goals is recognised by all.

This job description does not provide an exhaustive list of tasks and activities as all posts within the organisation are subject to evolution as the organisation develops and grows.

This post is a temporary contract until end of March 2020 with possible extention subject to funding.

The deadline for applications is Thursday 19th december but please note we may close applications early when sufficient number of applications have been recieved. 

We do not accept CVs - please complete the application pack provided.

ThinkForward Executive Assistant

Location: London, Islington
Salary: £29,078-£30,983 (pro rata) including London weighting
Hours: Part Time - 22.5 hours per week – semi-flexible working offered
Contract: Permanent 

Please press the 'apply' button to send word versions (not PDFs) of your CV and a cover letter of no more than one side by 9am on Thursday 12th December.In the event that a high volume of suitable applications is received the post may close prior to the specified closing date. We encourage early applications to ensure consideration.

Interviews: week commencing 16th December

Overview of ThinkForward
ThinkForward is a breakthrough coaching programme that offers young people 1 to 1 support through trusted, long-term relationships to help overcome challenges in and out of school and linking them to ready for work activities provided by a community of businesses. By the end of the programme young people develop the aspirations, skills and mind-sets needed to thrive and sustain employment.

Purpose of the role
The Executive Assistant is a pivotal role within ThinkForward, responsible for the smooth operation of the executive functions of the charity, including support for governance (board and subcommittees), office management plus team diary support.

Key Relationships: ThinkForward Trustees and Executive Team, Central Team

Responsibilities will include but are not limited to:

Governance:

• Lead responsibility for the administration of board meetings and sub-committees, including timetabling, paper collation, formatting and distribution.
• Production of board meeting and sub-committee minutes and updating of the rolling action log.
• Manage external file sharing platform, including providing access and uploading documentation
• Administration of specific project sub and working groups as required
• Liaison with trustees as required, including setting up telephone calls
• Perform charity and company secretarial duties

Office Co-ordination:

• Act as point of contact for suppliers in relation to facilities matters
• Support the Office Administrator to resolve technical & IT issues
• Manage office layout, storage and ensure Office Administrator maintains supplies of equipment and stationery
• Manage the telephone conference calling facility

• Lead for telephony relationships, including opening and closing accounts, maintenance of asset log and monthly reconciliation

Team administration:

• Timetabling of Exec Team appraisals and staff member 121s
• Organise and minute relevant team meetings
• Co-ordinate operational set-up and organisation of external events, meetings and training, co-ordinate office events calendar
• Diary management for Chief Executive, COO, Director of Fundraising and Director of Delivery
• Drafting correspondence and responding to enquiries
• Ensure accurate filing in paper and electronic form

Other responsibilities:

• Support the Heads of Fundraising & Delivery and the COO with operational and finance related duties
• Other support as could be reasonably required

Person Specification:

Qualifications/skills/experience:

• Excellent data inputting skills and keen attention to detail.
• Computer literate with intermediate skill levels in Outlook, Word, Excel and Powerpoint.
• Team player, with lots of energy and enthusiasm.
• Aptitude for numbers, data, absorbing lots of information, willing to learn a lot and take on responsibility
• At least 3 years’ relevant prior experience with knowledge of administrative and policy procedures
• Knowledge of customer service principles and practices
• Proactive in reviewing and evaluating personal performance and identifying areas for improvement and development

The Executive Assistant & Office Manager will be a confident and energetic individual with demonstrable experience in the fields of office management, governance support and administration. A skilled and confident communicator, they will be able to work on their own initiative and take a solution-focused and accountable approach. This is an external facing role and the post holder will need to identify and exhibit behaviours which promote our values and purpose.

The right candidate will demonstrate a flexible approach, have strong interpersonal skills and demonstrate an affinity and empathy with our charity. Ideally, the candidate will have provided executive support to an executive team in the past and may have worked in a charitable environment where they have managed sensitive information. Discretion and at all times maintaining the highest levels of integrity and confidentiality are paramount.

ThinkForward’s staff competency framework informs our recruitment and performance management of staff. The following behaviours for each competency define the expectations for this position:

Communication

• Ability to communicate with staff at all levels from a variety of different stakeholders
• Approachable, open and transparent with young people, stakeholders and colleagues
• Ability to deliver messages in an interesting and stimulating style, appropriate to each audience

Planning and organising

• Self-motivated, able to work independently and proactively
• Very strong organisational and project management skills, including use of appropriate tools and systems
• Excellent computer literacy

Teamwork

• Working in a team ideally in a fast pace environment, working collaboratively to achieve goals
• Building lasting relationships with different stakeholders for example suppliers, property agencies and their representatives, colleges, other charities,

Impact and quality focused

• Comfortable working to targeted outcomes/goals
• While working to targeted outcomes, ability to keep ThinkForward’s core mission at the heart of what you do
• Driven by excellent standards and high quality

Professional expertise

• Three years direct experience of working in a similar role
• High levels of customer service delivery
• Strong organisational and project management skills and the ability to work proactively and under pressure
• Experience in Outlook, Excel, PowerPoint and Word to an advanced level
• revious experience supporting senior executives essential

ThinkForward is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment.​

ThinkForward is committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.​

This will role will be offered subject to the outcome of a DBS check and a 6 month probation period.​