Supporter relations assistant jobs

Service Description:

West London Mind deliver services across 5 West London Boroughs, and our children and young people’s team deliver services in communities and in schools. Focusing on increasing access and having inclusive services, our diversity of provision, staff and approaches means we can offer an assistant psychologist a range of experience, and fun.

This role sits within our schools-based offer in the borough of Hammersmith and Fulham  which supports young people via our Mental Health Support Teams in both primary and secondary schools, as well as working with parents and school staff.

We also offer Be Kind to Your Mind (BK2YM) which provides a psychoeducation programme (Learn Well) which offers a multi-tiered level of support for children with additional SEND needs.

Job Description. You will be:

1. Dealing with our referrals from schools:

· Liasing with referrers, families and young people to ensure that clients and other organisations are kept up to date with what stage their referral is at (e.g. on a waitlist).

· Overseeing inboxes to ensure quick and appropriate responses.

2. Delivering interventions:

· Delivery of Be Kind to Your Mind SEND/Inclusion interventions across schools, colleges and alternative education, and co-delivering our out of school offer.

· Ad-hoc creation of bespoke content to complement existing materials.

3. Supporting promotion of Children and Young People’s Services:

· Coordination of outreach on universal days/mental health specific days in line with West London Mind’s CYP Youth Services Calendar (across schools in Hammersmith and Fulham and within the local community).

· Co-facilitation of psychoeducational sessions.

· Working closely with the Whole Schools Approach Lead and Co-Production Coordinator to ensure that our offer is relevant and Young Person Centred.

· Attend events to promote our Core CYP Youth Service’s offer (such as the Circle, MHST, BK2YM, Mind in Music and community programmes) to Children & Young People, families and professionals

4. Data, Evaluation and Impact Reporting:

· Assisting in the composition of internal, quarterly and other reporting.

· Support data analysis for routine, service evaluation, research and improvement.

· Completing pre and post-evaluations of intervention delivered to ensure that delivery is effective, reviewed and meeting objectives.

5. Partnership Working and Communication:

· Communicate information effectively with CYPs, relatives and carers where there may be barriers to understanding.

· Work closely with West London Mind staff leading on communications.

6. General:

· Maintain awareness of, and actively follow, our policies -especially related to safeguarding, GDPR and confidentiality.

· Attend all trainings set out by West London Mind.

· Ensure compliance with statutory requirements regarding the welfare of Children and Young People as well as vulnerable adults.

Person Specification

We need you to have:

· An undergraduate Psychology degree (or equivalent) that confers British Psychological Society’s Graduate Basis for Chartered membership (GBC).

We’re looking for someone with:

· Knowledge and understanding of the key socioeconomic and systemic factors that contribute to poor mental health of children, young people and parents/carers from Black, Asian and other Minority groups.

· Understanding the importance of safeguarding and maintaining confidentiality.

· Experience of conducting literature reviews, data collection and data analysis.

· Knowledge of mental health and/or social care services

· Experience of working with, and adapting delivery to, children and young people as well as young adults with SEND/Inclusion needs.

You will have:

· Excellent written skills and the ability to distil complex issues in clear language with a wide range of audiences with varying needs.

· Ability to work both productively as part of a team as well autonomously where appropriate.

· A compassionate and inclusive approach to working with children, young people, their families and your colleagues

· An understanding of the specific mental health needs of children and young people who have additional needs (e.g. Neurodiversity/learning disabilities)

· Data literacy and attention to detail – especially in relation to compiling reports.

· Ability to accurately keep notes and record data.

· Ability to prioritise and work on several tasks in parallel.

· Good time management and organisational skills.

· Strong interpersonal skills.

· The ability to be creative and adaptive during intervention delivery.

General:

· A valuing of, and commitment to, tackling discrimination, inequity and ensuring equality of opportunity.

· Advanced IT skills, in particular with Microsoft Word, Excel, Outlook, PowerPoint and Teams.

· Proactive approach to problem solving.

You might also have:

· Masters and/or postgraduate qualification.

· Experience of using IAPTUS CYP patient record system.

· Experience of group facilitation and delivery.

This job description does not provide an exhaustive list of duties and may be reviewed in conjunction with the post holder in light of service development. 

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds. 

HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults. 

Post is subject to an enhanced DBS check. 

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

A key leader within the ambitious and forward-thinking Fundraising & Communications Team at The Connection at St Martin’s, the Head of Supporter Involvement plays a central role in inspiring, growing and stewarding our community of supporters.

This role is all about connection - building meaningful, lasting relationships with individuals and bringing them closer to our vision of ending homelessness. Through creative, insight-led campaigns and engaging supporter journeys, you will help people understand the impact of their support and feel part of a movement for change.

You will lead on two of our flagship acquisition campaigns - our Threads of Remembrance installation, and our mixed media campaign Dying For - shaping compelling narratives and experiences that resonate deeply with supporters and drive engagement and income. Alongside this, you will provide strategic and line management leadership to our Events and Community Fundraising function, ensuring high-quality, inspiring opportunities for supporters to get involved, give, and advocate.

Working closely with colleagues across Fundraising and Communications, you will develop and deliver innovative Individual Giving and community engagement campaigns across digital and offline channels, with a strong focus on stewardship - ensuring every supporter feels valued, informed, and motivated to continue their journey with us. You will also lead on our work with the Friends of The Connection, our sister charity and membership community, to strengthen supporter engagement and loyalty.

We are looking for someone with a strong track record in Individual Giving, ideally with digital expertise, and a passion for creating outstanding supporter experiences. You will bring a solutions-focused mindset, an ability to translate sector best practice into action, and the confidence to test new ideas and approaches.

This is an exciting opportunity for someone ready to broaden their leadership impact - shaping campaigns, growing community fundraising and events, and playing a key role in how we bring supporters on board with our mission.

This role is a 12 month FTC.

Salary: £53,601-£58,814 (scale points 38-43)
Closing Date: Sunday 26 April
Interview Date: Wednesday 6 May

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Team: Advocacy 

Location: Remote with travel to Westminster approx. twice a month 

Work pattern: 35 hours per week, Monday-Friday 

Salary: Up to £31,918.98 per year 

Contract: Permanent 

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them. 

Will you join us and make life better for cats? 

Responsibilities of our Assistant Advocacy & Government Relations Officer: 

- providing day-to-day support for the whole advocacy team 

- undertaking core advocacy tasks such as leading on daily political and media monitoring

- conducting online research to add value and support overall work of the team 

- providing meeting and event support 

- assisting with preparation of briefings for parliamentary debates 

- reporting on the outcome of campaigns to the advocacy team 

- content creation for the advocacy web pages 

- general administrative duties 

About the Advocacy team: 

The Advocacy & Government Relations team leads the charity in influencing decision-makers and those whose policies, practices and decisions affect cat welfare across the UK. The small, highly motivated team works to influence legislators (national and devolved governments), professional organisations and corporates. The team has successfully influenced the law on microchipping, pet theft and commercial kitten sales in England and worked with the Scottish Government to regulate cat breeding and rehoming activities. The team also runs digital campaigns as part of its strategy. 

What we’re looking for in our Assistant Advocacy & Government Relations Officer: 

- lives within a commutable (within one hour) distance of Westminster 

- experience working in advocacy, public affairs or influencing work (which may include campaigns) and knowledge of UK political systems 

- proven experience extracting relevant information from political monitoring sources 

- strong administration skills, including project and spreadsheet management 

- experience, or an understanding, of dealing with high profile/ VIP individuals e.g Ministers, MSPs, MLAs, MPs, etc 

- experience completing online and desk research 

- experience or understanding of event organisation 

- experience preparing PowerPoint presentations 

- proven ability to multi-task and work independently on own initiative, accurately and under pressure 

- agile, happy to be hands-on and help in all areas of the advocacy team 

- confident using Microsoft Office (Word, Excel, Outlook, Powerpoint, Zoom and MS Teams) 

- knowledge of our work and campaigns and an understanding of the charity sector 

What we can offer you: 

- range of health benefits 

- 26 days’ annual leave plus bank holidays, increasing with length of service 

- Salary Finance, which empowers you to take control of your financial wellbeing 

- and much more, which you can learn about

Application closing date: 20th April 2026 

Virtual interview date: 11th & 12th May 2026 

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to. 

If successful, your recruitment journey will include: 

1. anonymised application form 

2. video screening 

3. Virtual interview with task 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes. 

Please email [email protected] if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey. 

Starting Salary: £33,815 - £36,933 (Including LW)
Contract: Full time, Permanent
Location: London, UK – Hybrid working with a minimum of 40% of your time in the Romero House Office

Job Profile
Our Supporter Fundraising team is looking for two dedicated and supporter-focused individuals to become Support Officers. Your job will be to provide administrative support to fundraising colleagues, with a specific focus on enabling, stewarding and thanking supporters who choose to fundraise for us, donate in memory of a loved one, enquire about a legacy or purchase a virtual gift.

We are looking for someone who can bring efficiency and care to our fundraising work. You will have strong attention to detail and be an excellent manager of your own time as you complete tasks for specific projects and colleagues.

This is a varied role, including the creation of email journeys and stewardship communications, assistance with events, co-ordinating mailings and resource production, updating the website and other digital platforms, and ensuring the timely payment of invoices. You will ensure that donor records and database actions are completed accurately and in a timely manner, and fulfil all resource requests quickly and efficiently. You’ll regularly liaise with internal and external stakeholders to complete these tasks.

If you are an able administrator with a desire to learn about supporter fundraising and a commitment to building a better world for our neighbours, then this is the job for you!

Key Responsibilities

Supporter Communications (Events & In-Memory Giving)

• Act as a secondary point of contact for supporters, including challenge event fundraisers and in-memory donors – being a supportive, sensitive and encouraging ear and delivering the best possible standards of supporter care.
• Fulfil resource requests (including fundraising packs, Gifts in Wills packs and other materials) in a timely manner and provide any necessary additional support to ensure effective use.
• Produce tailored thank you letters and cards to supporters about their financial gifts and other support.
• Support volunteers with resource ordering and usage.
• Work across CAFOD teams to help deliver excellent supporter retention and stewardship.

Fundraising Promotions and Appeals

• Work closely with the other Fundraising Support Officer and consult with team leaders to identify pressure points for capacity, creating plans to support work reactively across fundraising teams at key moments.
• Provide administrative support for donation platforms including the World Gifts online shop, liaising with Digital and IT teams to set up and test backend processes.
• Contribute to digital fundraising by improving and updating relevant web pages.
• Support the delivery of multi-donor segment direct mailings, parish mailings and emails for specific and emergency appeals.
• Identify and recommend efficiencies in appeal processes and support additional tasks or projects as requested.

Data Management

• Monitor donations and requests for resources, working with relevant teams (including Supporter Relations, Legacy Marketing, Parish Fundraising and Donor Experience) to produce appropriate and tailored responses, including moments for special acknowledgement.
• Upload inbound communications accurately and promptly on the supporter database, identify and correct data quality issues, and maintain donor contact details in compliance with GDPR and fundraising best practice.
• Process invoices for the team to ensure their timely payment.

Safeguarding
All staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.

Person Specification

Understanding our context

• Understanding of Catholic identity: I recognise what Catholic identity means for CAFOD’s fundraising communications
• Understanding CAFOD: I understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve

Working together

• Managing ourselves: I am a self-starter; willing to take responsibility, get the work done, and make the best use of my time and capabilities
• Working with others: I help the team and CAFOD to achieve our goals. I work with others openly and collaboratively and without bias
• Communicating: I handle personal circumstances with sensitivity and deliver well-constructed, tailored communications. I understand how marketing principles apply to fundraising communications

Making change happen

• Managing resources: I use information systems and processes to ensure work is completed and recorded efficiently
• Achieving results: I keep focused on the work to be done
• Managing our performance: I provide and seek regular constructive feedback on my performance
• Taking the lead: I lead on my own pieces of work and try to resolve challenges independently

Job-specific competencies

• Experience using supporter or customer databases to monitor or utilise data
• Proven supporter or customer service experience
• An understanding of how to motivate supporters to continue engaging and donating

Desirable Criteria

• Experience in digital marketing and the Salesforce CRM system would be useful

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect.  CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse.  CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount.  Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. 

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures. 

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.

Islamic Relief UK (IRUK) is recruiting for the position of Supporter Officer – Corporate Services on a fixed term maternity cover basis, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.

The role will provide a comprehensive administrative and office management support to the Head of Corporate Services and the department. To establish and maintain effective communication with all departments/units and between offices and other functions of IRUK where relevant. Provide support to Corporate Services activities and projects and to help ensure effective delivery of corporate services strategy and work plan.

The successful candidate must have:

Experience:

• Substantial experience working as an Administrator/PA providing support to a Head of Department / senior manager.
• Demonstrable experience in attending and minuting managerial / executive meetings and assisting with the production of reports.
• Proven experience of working with budgets and strategy and maintaining financial records.
• Proven experience of diary and correspondence management.
• Experience of successfully providing full administrative support to a busy department including collating, monitoring and disseminating information to stakeholders.

Skills:

• Excellent organisational and administration skills. 
• Strong written communication skills necessary to draft letters, minutes, reports and other documentation.
• Strong verbal communication with an excellent telephone manner.
• Excellent interpersonal skills and confidence to deal with people at all levels.
• Flexible and adaptable with the ability to work in a changing environment and respond to different demands with a sense of urgency.

Knowledge and Qualifications:

• Advanced knowledge of Microsoft Office suite including Word, Excel and PowerPoint.
• Knowledge and understanding of using relationship management database software.
• Numerate and literate, with a good standard of education.
• Good understanding of the NGO sector.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

£32,250 - £34,750 per year

Permanent, full-time (37.5 hours per week)

Hybrid working with regular travel to our London Bridge Office

What the job involves

Our Events and Community Fundraising team raises vital funds for Prostate Cancer UK through a wide range of activities, events and challenge events. As Community Fundraising Executive, you’ll be a key member of our sector-leading team, raising over £5 million each year from individuals organising their own fundraising events and local-level corporate partnerships.

You’ll build strong, meaningful relationships with mid and high-value supporters, providing tailored stewardship that motivates, inspires and maximises their long-term fundraising impact. Working closely with the Community Fundraising Manager and wider team, you’ll identify emerging opportunities, spot potential high-value fundraisers and help shape the growth of our community fundraising programme. In collaboration with colleagues across the charity, you’ll make sure our amazing community fundraisers feel recognised and thanked for their contributions and are celebrated across our media and digital channels.

What we want from you

You’ll bring experience in community or events fundraising, with a real understanding of what motivates people to take on their own challenges and how to give them an exceptional supporter experience. Highly organised and confident juggling a varied workload, you thrive in a fast paced environment where no two days look the same. You use insight, curiosity and good judgement to spot opportunities, identify potential high value fundraisers and make informed decisions that strengthen supporter relationships and improve the fundraiser experience.

A natural communicator, you know how to build rapport quickly, whether you’re speaking one-to-one with a fundraiser, presenting to a group or crafting warm, motivating messages that inspire action. You’ll be comfortable analysing data, tracking performance and using CRM systems to keep accurate, high-quality records and identify any trends or areas for improvement. Collaborative and proactive, you enjoy working with colleagues across teams and take pride in delivering work that reflects professionalism, empathy and attention to detail.

Above all, you care deeply about people. You’ll champion fundraisers throughout their journey with us, building relationships that grow stronger over time and supporting them as they take on new challenges year after year. You’ll bring enthusiasm, empathy and a genuine passion for nurturing lasting connections, ensuring every supporter feels valued, motivated and continually inspired to make an impact.

Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.

Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.

Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.

Our commitment to equity, diversity and inclusion

At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.

We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.

How and where we work

Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.

Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.

We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.

How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.

You can also download a copy of the job description and access the link to our careers portal to submit your application on our website via the apply button.

The closing date is Sunday 19th April 2026.  Applications must be submitted by 23:45 UK time.

Interviews: By arrangement. Currently scheduled for Tuesday 28th April 2026. We’re expecting the interviews for this role to be held online.

Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.

Salary: £44,766–£48,225 (incl. LW) / £40,662–£44,121 (w/o LW)
Contract: Fixed-term, 12 months (maternity cover), starting April 2026
Location: UK – Home/Hybrid, with at least 40% of time in the London Office

CAFOD is seeking an Evidence and Learning Advisor to support International Programmes (IP) during a period of maternity cover. The role plays a key part in embedding evidence and learning within CAFOD’s Integral Ecology Programme Model (IEPM), which underpins delivery of our strategic framework, Our Common Home.

Working within the Programme Quality Support Team and reporting to the Programme Quality Lead, the postholder will cultivate a strong culture of evidence-based reflection and adaptation across programmes. The role involves primarily distance-based working, with some potential for international travel.

Key Responsibilities

• Coordinate core learning processes, including programme deep dives and the Annual Review and Adaptation (ARA).
• Lead the update of International Programmes’ Monitoring, Evaluation and Learning (MEL) approach, ensuring alignment with the IEPM and reporting needs.
• Provide technical MEL advice and capacity support to programme teams and partners, including contributions to reviews, evaluations and institutional fundraising work.
• Facilitate cross-regional and cross-thematic learning, producing practical knowledge products for internal and external use.
• Support learning-focused events, communications, and engagement with external networks, donors and peers.

Person Specification

• Proven experience in evidencing and learning within development and humanitarian programmes, particularly partnership-based models.
• Experience working across multiple themes and regions, with an ability to communicate complex learning clearly.
• Strong skills in developing guidance, tools, systems and training, and in coaching to build capability.
• Experience supporting institutional fundraising processes and synthesising learning for varied audiences.
• Desirable: relevant academic background; additional languages (Arabic, French, Portuguese or Spanish); experience engaging with academia, donors or sector networks.

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Click to apply to view full job description

Post(s): Fundraising Assistant x2
Contract: Permanent
Hours: Part-Time, 17.5 hours
Salary: £24,962.70 FTE per annum
Location: Norfolk Wildlife Trust, Bewick House 22 Thorpe Road, Norwich, Norfolk, NR1 1RY + Hybrid Working

About Us

Norfolk Wildlife Trust is the oldest Wildlife Trust in the country and Norfolk’s largest environmental charity, committed to the protection and enhancement of Norfolk’s wildlife and wild places.

About you and The Role

We are seeking a motivated and highly organised Fundraising Assistant to join our successful and dynamic Fundraising Team. The Fundraising Assistant will be based in Bewick House in the Development and Partnerships Directorate.

As Fundraising Assistant, you will report to, and work closely with, the Grants and Philanthropy Manager, under the overall leadership of the and Director of Development and Partnerships. You will also work with the Senior Philanthropy Officer, Corporate Partnerships Manager, Supporter Development Manager, Corporate Fundraising Officer, Grants Officer, Fundraising Officer (Claims) and Fundraising Officer (Legacies).

You will be joining the Norfolk Wildlife Trust Fundraising team – a supportive, innovative and welcoming team, responsible for Individual Giving, Major Donors, Grants and Trusts, Legacies, Community Fundraising as well as Corporate Supporters. This team is tasked with providing, maintaining and growing the income of the Trust.  We have a particularly exciting and challenging period ahead as the Trust in it its centenary year and seeks to source funding for its ambitious strategy “A Wilder Norfolk for All”. With responsibility for the administration of the efforts of the Fundraising Team, you will work closely with colleagues in Nature Conservation, Nature Recovery, the Visitor Centres and PR and Comms, and Engagement.

You will play a pivotal role in the efficient operation of NWT’s fundraising systems and effective recording of the Team’s communications and income details on the Trust’s CRM system.

Norfolk Wildlife Trust prides itself in having excellent reputation for managing its relationships with donors, sponsors, funders and potential funders sensitively always. You will play an important role in assisting with the stewardship of our supporters by coordinating our regular contact strategy with donors and provide administrative support to the Director of Development and Partnerships, Grants and Philanthropy Manager and Senior Philanthropy Officer.

Working closely with other fundraising officers, you will make a direct contribution to the work of the team through supporting the Fundraising officers deliver supporter stewardship events, co-ordinating collection boxes, on-line giving schemes and small-scale community giving.

You will be responsible for drafting and co-ordinating communications acknowledging supporter donations and Donations in Memory.

Being at the front-line of communication you will maintain a positive, pleasant and ‘can-do’ attitude in dealings with all those inside and outside the organisation.

You will have demonstrable administrative and customer-facing experience.

Norfolk Wildlife Trust owns and manages a diverse range of sites across Norfolk including the Trust’s 60 nature reserves, four visitor centres and operates from its head office at Bewick House in Norwich. The trust has more than 41,000 members, 160 employees (including our valued seasonal staff) as well as 450 volunteers working across the organisation.

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

The hours of work will be 17.5 hours. We operate a hybrid system where the Fundraising Team works at least 3 days a week in the Bewick House Office (with all the Team present on Wednesdays). You may be expected to work occasional evenings and weekends for which reasonable time off in lieu will be granted. We will consider full time applicants for this role.

The closing date for receipt of applications is midnight on Sunday 19th April 2026. Applications received after that date will not be considered.

Interviews are likely to take place during w/c 27th April 2026, at Bewick House, 22 Thorpe Road, Norwich, NR1 1RY.

We regret that we are unable to reply to all applicants due to the quantity of correspondence. We will only contact you if you have been selected for an interview.  If you have not heard again from us by 27th April 2026 you should assume your application has not been successful on this occasion.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equality, Diversity and Inclusion

We value respect, integrity, trust and responsibility. We want our people to be as diverse as nature itself and so we particularly encourage applications from those currently under-represented within our sector, including people from minority ethnic backgrounds and people with disabilities. We welcome people of all backgrounds and levels of experience with nature, and continually strive to improve our culture and practices. We are committed to creating a movement that recognises and truly values individual differences and identities. Please let us know if you require any adjustment processes to make our recruitment process more accessible.

No agencies please.

Salary: £44,766–£48,225 (including London Weighting)
Contract: Permanent
Location: Romero House, London (hybrid – minimum 40% in office)

CAFOD is seeking a Senior Advocacy Adviser to lead its Global Advocacy Programme on Food Systems, championing agroecology and pushing for food systems that prioritise people, communities and the environment. This role works closely with global partners to influence policy at national, regional and international levels, ensuring that partner, women’s, Church and social movement voices are central to decision‑making.

You will drive CAFOD’s policy and advocacy work on food systems, build coalitions, represent CAFOD in global and UK policy spaces, and influence governments and multilateral institutions. The role sits within the Advocacy team and works collaboratively across Advocacy, Communications and International Programmes.

Key responsibilities include:

• Leading CAFOD’s global food systems advocacy strategy
• Working in partnership with organisations in the global South to develop evidence‑based policy positions
• Influencing UK, regional and global policy debates on agriculture and food systems
• Representing CAFOD in international forums and networks
• Ensuring advocacy is grounded in strong analysis, partner experience and a commitment to social and environmental justice

About you:

• Strong background in international policy and advocacy, particularly on food systems and agroecology
• Proven experience working with partners and coalitions, especially in the global South
• Confident influencer with excellent communication, research and analytical skills
• Committed to CAFOD’s mission, values and safeguarding responsibilities
   

CAFOD is a welcoming, supportive workplace committed to a safe, inclusive culture where everyone is respected. CAFOD will make reasonable adjustments at every stage of the recruitment process to ensure candidates with disabilities or individual needs are fully supported.

Safeguarding for Children and Vulnerable Adults

CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents.

All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.

Click to apply to view the full job description

This is an exciting opportunity to join a passionate and driven team where your work will make a real and measurable impact. In this role you’ll play a key part in making a measurable difference, building strong relationships, and contributing to the organisation’s wider goals.

You’ll be trusted to take ownership of your work, collaborate with a range of audiences and bring fresh ideas that help us grow and improve. We’re looking for someone who is motivated, value‑driven and eager to develop their skills in a supportive, forward‑thinking environment where initiative is encouraged and success is celebrated.

Key Responsibilities:

Community Fundraising & Income Generation

• Proactively develop, manage and grow a portfolio of community supporters, groups, schools, businesses and individuals across the London region
• Work with the Senior Community Fundraising Manager to identify and pursue new fundraising opportunities, taking a creative and proactive approach to growing income and engagement
• Support and motivate fundraisers to achieve their goals, providing excellent stewardship and a positive supporter experience
• Work towards agreed income and activity targets, monitoring progress and adapting plans as needed

Relationship Building & Engagement

• Build strong, long-term relationships with new and existing supporters, acting as a passionate ambassador for the charity
• Develop trusted relationships with our families, support them with their fundraising, and signpost them to other ways they can support the charity
• Build strong, effective working relationships with House teams across London, working closely together to ensure families’ best interests are at the heart of what we do and to maximise opportunities for income and engagement
• Build effective working relationships with the House teams across London
• Represent Ronald McDonald House Charities UK at events, meetings and fundraising activities across London, delivering presentations and ensuring we maximise PR opportunities
• Deliver clear, compelling messages about the charity’s impact, inspiring supporters to get involved

Working with others

• Interact with families supported by the charity in a sensitive, compassionate and appropriate manner, respecting confidentiality as needed
• Work collaboratively with colleagues across Engagement, Family Services, and other teams to maximise impact
• Contribute ideas, insight and learning to support continuous improvement across the Engagement Directorate

Planning, Events & Administration

• Manage budgets and resources effectively, ensuring fundraising activity is well planned and cost-effective
• Maintain accurate records on the CRM database, including supporter interactions, income and activity reporting
• Produce regular reports on activity, income and KPIs against targets

Person Specification:

Knowledge and Experience

• Demonstrable experience of achieving or exceeding six figure targets in a relationship‑led fundraising role
• Experience of working in a customer-facing, supporter-facing or community-facing role, building and managing positive relationships with a diverse range of people and groups
• Experience of developing and delivering plans and budgets, monitoring progress and reporting against objectives and financial targets
• Experience of using a database or CRM system to carry out day-to-day administrative and reporting duties
• Experience of organising events, campaigns or community activities
• Experience of working independently while contributing effectively as part of a wider team.

Skills and Abilities

• Excellent written and verbal communication skills, with the ability to adapt messaging for different audiences
• Strong interpersonal skills, with the confidence to positively persuade, motivate and inspire a wide range of audiences and stakeholders
• Confident in setting up, attending and following up meetings to secure engagement and support
• Confident in creating and delivering presentations in a range of settings
• Good IT skills, including Microsoft Word, Excel and PowerPoint, and confidence using a CRM database
• Strong organisational skills, with the ability to manage multiple tasks and priorities within agreed budgets and timeframes
• Self-starter, with a can-do attitude and the ability to manage own workload
• A collaborative, kind and adaptable approach when working with colleagues, supporters, volunteers and families
• Able to interact with families in a sensitive, compassionate and appropriate manner, recognising the emotional context of their experiences
• Willingness and ability to work outside of normal working hour (evenings and weekends) travel across the wider UK as required

EVENTS MANAGER (Foodbank)

OASIS HUB WATERLOO

Hours: Up to 32 hours per week (0.8FTE)

Contract: 1-year fixed term (with view to extend)

Salary: £26,980 per annum (including London Weighting) £33,725 for 1FTE

 We are looking for a person with:

· Great character, chemistry and competency.

· Recent and proven experience managing events that have raised significant funds.

· Progressive and successful experience and approaches in fundraising.

· First class team spirit and cohesion.

Is this you? Great – read on.

Oasis Hub Waterloo co-develops and co-delivers a wide range of integrated community services including a community centre, primary and secondary Academies, adult and further education opportunities, early years support, a Foodbank, advice services, a community farm, and well developed and diverse programmes for young people.

Purpose of job

This role will lead on Events management for Oasis Hub Waterloo with a focus on securing funds for Lambeth & Croydon Foodbank (which is part of Oasis Hub Waterloo) and our associated services.

To apply please email your CV (max of two pages) and a Supporting Statement.

Your Supporting Statement (max of two A4 pages) must share specific and relevant examples demonstrating how your qualities and experience will enable us to increase our income generation through events.

Inspire and impress us!

Return your CV and Supporting Statement by 5pm on Sunday 10th May 2026

Face to face Interviews will take place in Waterloo on the 14th May 2026.

If you want an informal chat about this role, get in touch with Stu (Head of Youth Services and Fundraising at Oasis Waterloo). Please visit the Oasis Charity Jobs Website for further details. 

As part of the package, Oasis offers:

· Flexible working where possible with family friendly policies

· A non-contributory pension scheme, currently offering 7% employer contribution

· A generous holiday allowance, starting at 25 days per year (plus 8 Bank Holidays)

We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups.

Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children/young people and vulnerable adults. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks. 

The successful candidate must have the right to work in the UK.

Oasis supports Equal Opportunities. Registered Charity No. 1136965

In this exciting and varied role, within our growing Engagement Directorate you will be part of the core team responsible for delivering the charities special events portfolio to maximise support and increase income.

In undertaking this work, you will always need to be one step ahead with excellent customer service skills. You will be organised and have proven project management skills, confident in solving problems, ability to deliver on KPI’s and take a creative and collaborative approach to deliver outstanding events.

Key Responsibilities 

Event Planning & Development 

• Support the management and delivery of a programme of special events across the UK.
• Collaboratively research and identify new event opportunities.
• Support the development and delivery of opportunities for corporate engagement and sponsorship.
• Identify opportunities to cross‑sell other projects and income‑generation initiatives at events where appropriate.

Financial Management & Performance 

• Assist with producing information required for budgets and event plans.
• Support the achievement of financial and non‑financial targets.
• Develop a network of leads able to provide gifts in kind to help reduce event expenditure.

Event Delivery & On-the-Day Support

• Attend events and support the Senior Events Fundraiser with on‑the‑day coordination and delivery.

Stakeholder, Supporter & Volunteer Engagement 

• Build strong, collaborative relationships with internal teams and contribute to the development of the supporter stewardship journey.
• Cultivate, steward and recruit new and existing supporters and volunteers to participate in a range of events.
• Arrange and deliver tours of Ronald McDonald Houses for existing and prospective donors.

Marketing, Communications & Representation 

• Work closely with the Marketing and Communications team to produce appropriate fundraising materials and maximise public relations opportunities.
• Represent Ronald McDonald House Charities UK at fundraising meetings and presentations as required.

Data Management, Reporting & Insights

• Manage and record event communications and information, including income and expenditure.
• Contribute to reports, data analysis and trend monitoring using database reporting.
• Identify issues, suggest solutions and support continuous improvement of events activity.

Skills & Experience 

• Experience working with a wide range of internal and external stakeholders, building strong and effective relationships
• Strong customer service, communication and presentation skills
• Well organised, with strong planning skills and attention to detail
• Able to manage multiple projects and meet deadlines in a fast‑paced environment
• Experience supporting or working within a fundraising team (desirable)
• Confident developing and managing sensitive or complex relationships
• Proactive and creative approach to fundraising and problem‑solving
• Skilled in networking, negotiation and decision‑making
• Good numeracy skills, with the ability to analyse and report on financial performance
• Experience assessing and managing financial, marketing and reputational risk (desirable)
• Competent in MS Office and the use of databases to manage information
• Full driving licence (desirable)

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager to join our fashion store team in Lytham for 28 hours per week on a 12-month Fixed Term Contract so we could be the perfect match! 

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team. 

• Are you looking for an opportunity to progress in store management?

  We’re looking for an Assistant Store Manager to join our home store team in Salisbury so we could be the perfect match! 

  What does this role involve: 

  As an Assistant Store Manager, you support the Store Manager with the day to day running of the store and take full responsibility in their absence.

  Inspiring and supporting staff and volunteers to deliver an excellent customer journey that reflect our values, our Assistant Store Managers contribute towards the success of their stores by:

  • Ensuring highest standard of customer service
  • Achieving targets 
  • Maintaining a high standard of visual merchandising
  • Maximising sales through physical and digital channels
  • Supporting with the recruitment and development of volunteers
  • Achieving expectations within campaign activities
  • Working with the manager to generate stock

  Our stores are fast-paced and trade 7 days a week which means we require flexibility from our store teams to work weekends and bank holidays on a rota basis. 

  Due to the volume of collections, deliveries and donations, it can be physically demanding at times, yet most rewarding as you play a part in helping to fund life-saving research. 

  What are we looking for:

  • Experience in a customer facing role
  • Supervisory experience
  • Commercially driven to encourage new ideas
  • Inclusive approach to developing teams
  • Passion for delivering exceptional customer service and achieving the highest retail standards 
  • Results driven but with a recognition of right result, right way.

  What’s important to us?

  At the British Heart Foundation (BHF) we offer a huge range of new and used quality furniture, clothing, jewellery and more, available in store and online.

  Our vision is a world where everyone has a healthier heart for longer. We'll get there by funding cutting-edge research and innovation, which hold the keys to saving and improving more lives.

  In addition to raising funds for the BHF, we connect with our local communities and help reduce clothing and furniture waste across the UK. With over 700 stores we make a huge environmental impact by preventing around 70,000 tonnes of unwanted items going to landfill every year. We receive 1.6 million items donated to our home stores and 9.8 million bags of donated items and we will continue to build upon our reuse agenda in the years to come.

  Belonging at BHF

  We are committed to fostering a workplace where everyone feels valued and supported. Embracing different perspectives and backgrounds strengthens our organisation and empowers us to make a real difference together. 

  Why join the BHF?

  We have a strong culture of internal progression and will actively support you to develop your career.

  Our generous staff benefits include:

  • 38 days annual leave (plus the option to buy and sell leave)
  • Wagestream - claim early access to your wages as you earn them
  • Holistic support leave of up to 10 additional days off each year 
  • Enhanced family policies (maternity, paternity and adoption leave
  • 25% staff discount
  • Health cash plan (Dental, Optical, Therapies, etc)
  • Access to a 24/7 Virtual GP and Employee Assistance Programme (EAP)
  • Pension with employer contribution of up to 10%
  • Cycle to work scheme
  • Discounts on gym memberships
  • Discounts with a wide range of retailers

  Ready to apply?

  To apply, please follow these simple steps:

  • Click the “Apply” button below.
  • You’ll be seamlessly redirected to the BHF Careers page.
  • Complete the application form, submit your CV and upload your employment history.

  What do I need to know?

  DBS Check: Any offer of employment is subject to a satisfactory DBS check 

  Inclusivity Matters: We’re committed to fairness and consistency. As part of this commitment, we use anonymous CV software during the application process

  Act Swiftly: Early applications are encouraged. We’ll be reviewing submissions throughout the advertising period and may close the advert early

  Sponsorship: Please note that we are unlikely to be able to sponsor applicants in respect of this role due to the role not meeting the minimum salary criteria to be eligible for sponsorship.

  Should you need any adjustments to the recruitment process, at either application or interview, please contact a member of the Recruitment team.