Supporter relations assistant jobs

We are looking for a passionate and ambitious Head of Fundraising to lead and grow our voluntary income. Your focus will span the full range of fundraising activities, from statutory and trust funding to developing and increasing income across major donor giving, legacies, corporate partnerships, and individual giving.

This role offers an opportunity to shape how we communicate our value to funders and supporters, build long-term partnerships that reflect our mission, and grow a culture of income awareness across the organisation. It is a fantastic opportunity for an existing Head of Fundraising, or someone who feels ready to take the next step in their career and play a key role in shaping the future of our fundraising strategy.

As Head of Fundraising, you will work closely with the CEO and senior leadership team to increase philanthropic support and voluntary income. You’ll lead our efforts to diversify and grow income streams – securing support from individuals, corporates, and other partners – with a focus on innovation, sustainability, and long-term impact. You’ll be part of an organisation where you can see the direct effect of your work on the services we deliver to keep children safe.

You will lead and support a small team, bring fresh thinking and strong relationship-building skills, and work closely with project leads to ensure our funding reflects real needs and delivers real impact. You will be able to combine strategic and commercial awareness, with hands-on delivery.

This role will give you the opportunity and responsibility to build on our successful fundraising and extend our appeal to new donors as well as maintain our existing supporters. You will need demonstrable fundraising experience and the ability to work confidently as a strategic thinker as well as a practical fundraiser. You will come with strong ideas and skills to implement them.

If you’re driven by making a difference – especially, in the field of child protection and want to bring your fundraising leadership to a mission that matters, we’d love to hear from you.

What you’ll get from us

We offer hybrid working, with a minimum of 2 days in the office after one month in the position, a NEST pension, 33 days’ annual leave rising to 38 days (inclusive of statutory bank holidays following qualifying period), up to 5 days’ learning and development per year, flu jabs, eye tests, charity discounts, an employee assistance programme and the option of Benenden medical cover. We are proud to partner with the Living Wage Foundation and be an accredited employer of choice.

Safeguarding

We are committed to safeguarding and protecting the vulnerable adults, children and young people that we work with. As such, all posts are subject to a safer recruitment process including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Equality, diversity and inclusion

We believe in creating a positive environment where our differences are respected and each of us feels valued for our contribution. Showing respect and consideration to all is part of our values and at the core of our culture.

As an inclusive employer, all qualified candidates will be considered regardless of race, ethnicity, religion or belief, age, socioeconomic background, gender identity or expression, sexual orientation, pregnancy and maternity and caring responsibilities, marital status, nationality and disability including invisible disabilities and neurodiversity. As part of our safer recruitment process, we actively remove bias from applications i.e. applications are anonymised prior to sharing with the recruiting panel and equal opportunity monitoring forms are removed from applications on receipt and retained by HR for analysis reporting.

#fundraising #headoffundraising #charity #funding #partnerships

Bluesci is recruiting for a manager to join our Bluesci at Night team!

At Bluesci, we believe that everyone deserves good mental health and wellbeing. Our staff and volunteers, many of whom have experienced our services, collaborate with individuals and their communities to help them achieve their aspirations and wellness.  

Bluesci operates across the borough of Trafford from four Wellbeing Centres, offering arts, cultural and volunteering opportunities, social prescribing, talking therapies, and group support. We partner with Greater Manchester Mental Health NHS Trust (GMMH) to deliver Trafford Living Well and with Trafford Libraries to co-deliver library services from two of our centres. Bluesci at Night offers a safe, welcoming space for people 365 nights a year, and we also provide Smoking Cessation Support.   

The Communications Department at Alzheimer’s Research UK inspires, engages and informs the public about dementia and the progress being made in research. The department leads on the charity’s media and PR work, including everything from the latest research breakthroughs to compelling stories from people who have been affected by dementia, as well as engaging the public through face-to-face events and activities.

The Communications Assistant will play a key role within the Strategic Communications function. They will be a part of the Supporters & Families Communications team, who recruit and work with the charity’s Media & Communications Volunteers and other supporters, sharing their lived experience of dementia to highlight why the charity’s mission is so vital.

This is a varied role that will involve the day-to-day management of our image and story library and essential administrative support for the Strategic Communications teams. The Assistant will also have the opportunity to generate engaging content to support our fundraising teams in an effort to raise much-needed funds for life-changing dementia research.

This role will be known internally as Communications Executive – Strategic Communications*

Main duties and responsibilities of the role:

Administrative:

Manage the day-to-day organisation of supporter story content and related assets on the digital asset management system (ResourceSpace), which serves as the organisation’s image and story library, including;

· Upload supporter story assets (story write-ups, images and related resources) to the system with associated consent.

· Manage consent of supporter stories and associated imagery to ensure the assets on the system are GDPR-compliant and protect the interests of our supporters.

· Be the point of contact within the Communications department for ResourceSpace queries.

· Use internal communications channels to champion the use of ResourceSpace across the organisation.

· Proactively identify opportunities to improve the system for users through user feedback and problem-solving to ensure the system is working optimally for teams across Alzheimer’s Research UK.

· Work with teams across the organisation to understand their needs and help provide them with curated content.

· Create and update user guides and guidance for ResourceSpace users and administrators.

· Proactively manage the content lifecycle, monitoring the usage of assets through regular reporting. Identify needs for updating content and gaps and opportunities for additional content.

Provide admin support to the Supporter & Families Communications team with their use of the organisation’s customer relationship management system (Salesforce) to record correspondence with and the activities of Media & Communications Volunteers.  

· Generate reports of Media & Communications Volunteer activities through Salesforce to provide insights to the team.   

Provide administrative support for the Strategic Communications teams as needed, to help manage the flow of communications and media work.

Media & Communications:

· Work with supporters to tell their fundraising stories and personal experiences of dementia for use on our own channels (social media, email newsletters, website articles etc) and to create marketing content to be held on ResourceSpace for organisational use.

· Work with fundraising teams, and other relevant teams, to establish their supporter story needs and gather stories to fulfil this.

· Provide internal communications support as needed for the Strategic Communications teams and Communications department. Use various internal communications channels to champion the work of the Supporters & Families Communications team and other Strategic Communications teams.

· Be a part of the Communications department’s newsdesk function, helping to respond to media enquiries and provide media briefings across the organisation.

· Use our media database to prepare distribution lists for proactive media work as needed and support with the monitoring of media coverage.

What we are looking for:

· Confidence working with computers; knowledge of Word, Excel and Outlook.

· Demonstrable administrative experience or relevant transferable skills.

· Experience building and managing relationships with others.

· Ability to learn quickly and adapt to working across multiple systems.

· A creative eye, with strong verbal and written communication skills.

· Ability to prioritise and effectively manage multiple tasks.

· Good planning and organisation skills with excellent attention to detail.

· Ability to communicate appropriately with people affected by dementia. 

· A hard-working team player, with ability to use initiative.

· Friendly and professional demeanour.

· Willingness and ability to travel in the UK and to work outside of regular office hours when needed.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £24,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 13th July 2025, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

We are looking for an Executive Assistant to work within the Northern Ireland Directorate, Business Support Team. Your primary role will be to provide excellent administrative support to the Northern Ireland Director and to provide a business support service to the Northern Ireland Funding team and wider Directorate.

As part of the small Business Support Team, you will provide a flexible and responsive executive support service to the Northern Ireland Director that will include daily diary management.

Day to day responsibilities:

• You will have exceptional organisational and diary management skills. You will be able to deal with ad hoc requests in a timely manner ensuring that nothing falls through the cracks.
• You will provide a range of business and administrative support as required by the wider Funding team in relation to the delivery of our programmes that will require excellent IT skills and proficiency.
• You will have excellent communication skills both written and verbal and have the ability to take minutes in a clear and concise manner.
• You will be required to support with venue sourcing, travel and accommodation arrangements, event logistics including catering and hospitality, and ensure we achieve the best environment for effective and efficient meetings.
• You will display a customer centric approach in your handling of internal and external queries and be ready to take the initiative and problem solve, with a calm and professional approach and attention to detail.
• You’ll be flexible in how you work, proactively engaging with and developing effective and collaborative working relationships at all levels across teams and wider organisation.
• You will maintain a high level of quality communication keeping both internal and external stakeholders adequately informed and updated, whilst recognising the need for discretion and confidentiality.
• Your experience will show you are able to quickly familiarise yourself with a complex environment and are able to hit the ground running.

Fundamentally, you will have a passion for making a difference and playing your part in making the Fund a great place to work.

Interview Dates: Tuesday 29 July and Wednesday 30 July 2025

Location: This is a permanent, hybrid role, contracted to the Northern Ireland office in Belfast. You will be expected to be in the office for one to two days a week, as well as attending key meetings in person.

On application, please align your supporting statement to the criteria below

Essential Criteria 

• Experience of working as an executive assistant to senior positions, with good knowledge of key administrative processes
• Good understanding of excellent customer service and relationship management skills
• Ability to capture information in a clear and concise manner
• Excellent organisational and planning skills
• Ability to analyse complex documentation
• Experience of working collaboratively, and an understanding of the skills required to work productively within a team
• Excellent IT skills and proficiency in Microsoft 365
• Flexibility to understand and implement change and continuous improvement

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

The Parish Support Team provide a first point of contact and act as a resource and information hub that serves the needs of our churches and communities. The team is also responsible for governance and pastoral planning at every level of the Diocesan structure.

We are seeking a skilled and enthusuastic administrator to join our Parish Support Team.

You will provide comprehensive and proactive administrative support to colleagues across the team with a particular focus on team events, supporting parishes, maintaining the diocesan database and central services. 

Reporting to the Assistant Diocesan Secretary (Parish Support) with strong functional links to the Assistant Diocesan Secretary (Operations and Governance), this is an exciting opportunity to work under your own initiative whilst providing support within a team.

This post is often the very first contact people have with the Diocesan office, so the role requires a cheerful, friendly, well-organised person.  You’ll have initiative, in-depth experience in office organisation and systems, excellent customer service skills and a “can do” attitude. You will thrive working with and contributing alongside the Office Services Manager, Diocesan Property Manager and the Parish Support Team Assistant.

PR and Policy Assistant

Join a Great Place to Work certified employer!

We are seeking a PR & Policy Assistant to join the team!

Position: PR and Policy Assistant

Location: Bradley, Huddersfield/Hybrid

Hours: 37 hours per week

Salary: £26 - 28k per annum

Contract: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role

The Policy and Communications work is critical to ensuring that the organisation are at the forefront of the debate on early years education and childcare. You will help secure high quality media coverage and support our political influencing work. Working with the PR Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting policy research.

Key responsibilities include:

• Support the PR Manager to deliver the media relations strategy to ensure effective communication of key messages to target audiences via the national, trade, and social media
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact
• Monitor the media and respond promptly to new developments, compiling and circulating information about media impact
• Ownership of the day-to-day operation of  media and policy contacts, particularly with compiling and maintaining a library of contact details
• Undertake research to explore policy issues as agreed with the senior management team
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Publish press releases and comments on the website and circulate to relevant members and stakeholders
• Assist with internal and external speaking engagements
• Write and produce material for member magazine Nursery News as well as other member communications and publications
• Contribute towards the delivery of  social media presence
• Contribute to developing the research programme, including compiling and publicising surveys, analysing results and writing reports

About You

We are looking for someone with outstanding communication skills – both written and verbal, with the ability to present information clearly and write engaging material.

You will be enthusiastic and creative and able to digest information and to understand and interpret complex issues for a variety of audiences.

We are looking for someone with:

• Good numeracy skills, with the ability to understand and analyse data
• The ability to build relationships at all levels internally and externally
• Good organisation and time management with the ability to work under pressure
• Good understanding of media and public relations techniques
• Knowledge of the UK political system
• Experience of writing for diverse audiences (eg. essays, newsletters, social media content, briefing papers, press releases)
• Data analysis knowledge – drawing results, trends and conclusions from qualitative or quantitative data sources

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Policy, Communications, PR, Public Relations, Policy Officer, Communications Officer, PR Officer, Public Relations Officer, Policy Assistant, Communications Assistant, PR Assistant, Public Relations Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Assistant x 2

1 x to the CEO | 1 x Communications & Helpline

Location: Hybrid – working from home, with at least 1 day a month working in London.

Contract: Full-time (35 hours per week).

Salary: £25,000 per annum

We’re looking for two enthusiastic, ambitious and organised individuals to join our team as Assistants, each supporting a different area of the charity. One role will provide high-level support to our Chief Executive Officer (CEO), while the other will focus on helping our Communications and Helpline team deliver their vital services. These are excellent opportunities to work at the heart of a charity that is committed to creating a dyslexia-inclusive society.

About the roles

Executive Assistant

This role will support the smooth day-to-day functioning of the CEO’s office, helping manage key processes, communications, and external relations. You’ll be central to diary coordination, board support, stakeholder liaison, and financial administration, contributing to strong governance and strategic delivery.

Key responsibilities include:

· Managing the CEO’s diary, inbox, travel and meeting logistics

· Preparing board papers, agendas, minutes, and reports

· Liaising with stakeholders and trustees

· Supporting advocacy and public affairs activity (e.g. parliamentary events)

· Helping with financial admin tasks such as raising invoices and supplier forms

· Providing wider administrative support to the senior leadership team as needed

This role would suit someone confident in managing sensitive information, working to tight deadlines, and liaising with senior contacts across the charity and beyond.

Communications & Helpline Assistant

This varied and rewarding role provides hands-on support to our helpline and external communications work. You’ll be helping our volunteers offer accurate and empathetic support to the public while also assisting with digital content, social media and outreach campaigns.

Key responsibilities include:

· Supporting helpline volunteer coordination, training and performance

· Helping develop and maintain helpline resources and records

· Creating and publishing content for our social media and website

· Supporting email marketing, digital analytics, and campaign promotion

· Assisting with press releases, stakeholder communications and events

This role is ideal for someone who enjoys helping people, has strong communication skills, and an interest in digital content and community engagement.

What we’re looking for (both roles)

· Excellent organisational, administrative and multitasking skills

· Demonstrable experience in a similar job

· Excellent written and verbal communication abilities

· A friendly, proactive, can-do attitude and attention to detail

· Confidence using IT systems, including MS Office and databases

· Ability to work independently and collaboratively in a small team

· Discretion when handling sensitive or confidential information

The following is also highly desirable - experience in a charity setting, knowledge of dyslexia/neurodiversity, and familiarity with tools like Xero, Canva, or WordPress (depending on the role).

Please view the job descriptions for additional information.

Why join us?

At the BDA, we are passionate about making the world more inclusive for people with dyslexia. You’ll join a friendly, supportive team where your work makes a real impact. Whether supporting our CEO’s strategic aims or helping deliver services to the public, you’ll be contributing to lasting change.

Closing date – 15 July 2025. Please note, we reserve the right to close these vacancies early if we receive sufficient applications for the roles. Therefore, if you are interested, please submit your application as early as possible.

Hours: Full-time

Pay: Up to £26,210 GBP gross annual (dependent on experience)

Duration: Permanent

Right to work: Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)

Programme Assistant to support coordination of capacity building and training for Emergency Medical Teams, and humanitarian and academic partners.

The key objective of UK-Med’s training and capacity building capability is to work with colleagues, members, partners, stakeholders and national health staff to strengthen response skills in order to enable Emergency Medical Teams and wider health services to be better prepared for emergencies. Integral to this is to ensure that the professionals who deliver UK-Med’s responses are well prepared, know what to expect, and deliver the best possible responses, resulting in positive health outcomes for the patients and communities we serve.

The Programme Assistant plays a vital role in supporting the delivery of high-quality Capacity Building and Training to internal and external audiences, with a key focus on supporting activities to ensure that preparation and training of UK-Med’s global workforce, comprising Core Staff and a Register of approximately 1,400 healthcare professionals worldwide runs smoothly.

Working under the guidance of the Programme Manager and closely with the rest of the Learning & Capacity Building team, the Programme Assistant will support and coordinate the delivery of high-quality capacity building and training interventions in line with UK-Med’s vision for our digital, in-person and simulation-based training capability.

The ideal candidate for Programme Assistant is someone passionate about Learning and Development and capacity building for humanitarian programming with excellent attention to detail, strong administration skills as well as skills in training coordination and effective communication. The role requires an organised and consistent approach to meeting team priorities and deliverables.

We offer a competitive salary and benefits in a supportive work environment, with the opportunity to contribute significantly to humanitarian efforts through your role.

How to apply

We strongly recommend that you read the Candidate Information Pack – Programme Assistant - July 2025before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply as soon as possible and no later than Monday 1st July 2025

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

The Diocesan Office supports the Bishop of Edinburgh in the delivery of the priorities of the Diocese. It is accountable for the management and delivery of a range of services for the Diocese, particularly mission and ministry, governance, finance, buildings and communications.

The new role of Diocesan Office Finance and Support Officer has been created to re-align the workflows of the office and increase the efficiency of the small administrative team.  There is a friendly culture of sharing and collaboration amongst the staff, along with the diocese’s commitment to both personal and professional development for all staff.

The work includes bookkeeping, making payments, database entry, IT and facilities (we use an IT support company).

The Operations team forms the bedrock of the charity and this new role offers considerable room for growth and development.

Working with the wider Operations & Impact team, you will lead on managing the tech [SS1] and office environments, taking ownership of the relationships with key external suppliers, ensuring that the team has the support and equipment they need to do their best work.

You will also work closely with the Operations team to co-ordinate the trustee meeting cycle, scheduling meetings, and acting as the key contact point for trustees.

You will work closely with the CEO by providing some support with arranging and scheduling meetings, and as such will be comfortable communicating at all levels.

You will be central to the entire National Numeracy team, maintaining the internal meeting structure and framework that supports a hybrid working environment.

You will be joining the only independent charity in the UK dedicated to improving the nation’s numeracy at a time when the profile of our charity and the numeracy issue is rising. We are looking for someone who is highly motivated with bags of energy and initiative.

Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.

Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.

This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.

The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.

At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.

We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.

We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.  

If this role sounds right for you and you have the right skills and experience, please download the job description and apply.

As an employee you will be entitled to the following range of benefits:

· Hybrid office/home based arrangement

· 27 days' annual leave (pro rata)

· Pension scheme (company matches contribution up to 7%)

· Free onsite parking

· Employee Assistance Programme

· Eye care voucher scheme

· Cycle to work scheme

· Life cover (if eligible)

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.

The Epilepsy Research Institute is looking to appoint an Executive Assistant (EA) to the Chief Executive Officer (CEO).

This is a unique opportunity to be part of our team and play a central role in supporting the CEO across a range of duties. This is a new post which requires an individual with exceptional organisational skills, sound judgement, and the ability to manage multiple priorities with professionalism and discretion.

You will act as a trusted gatekeeper and facilitator, ensuring the smooth running of the CEO’s schedule, correspondence, and key projects. You will also work closely with the senior leadership, helping to coordinate meetings and follow-ups across the Institutes functions.

Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions.  If this post is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you to help us drive forward with our mission.  

Application is by way of a CV and a short supporting statement which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.

Closing date: Monday 21 July 2025

Interviews:Tuesday  5th August 2025 at London office.

The post-holder will be responsible for providing practical and emotional support to individuals living with and affected by HIV, and LGBTQ+ people living across the Liverpool City Region. This includes ensuring they have access to essential services, resources, and community networks. The post-holder will also support our outreach efforts, working alongside our wonderful partners to promote good sexual health.

This is a unique opportunity for a committed individual to develop their experience and expertise within an evolving regional charity.

The post will involve some travel across the Liverpool City Region (excluding Wirral).

We seek someone with experience working with diverse communities. Knowledge and understanding of the common experiences and need of people living with HIV, and the LGBTQ+ community is desirable.

The ideal candidate will possess a relevant qualification (such as an NVQ Level 3 or above in social work, health, education) or equivalent experience and demonstrate a commitment to continuous learning and professional development.

We are looking for someone with strong interpersonal skills (working with staff, volunteers, and service users), excellent organisational skills, and enthusiasm.

Main purpose of post
• Provide direct support to people affected by cancer by meeting in
person with or providing digital or telephone support to people using the
service (patients/clients, carers, relatives, professionals).
• Provide high quality information and support within defined level of
competence in relation to cancer. This will include assessment of service
users’ information and support needs (Holistic Needs Assessment/Cancer
Care Review), provision of written or verbal information, supportive
listening and action planning to facilitate self-management.
• Manage referrals from clinical teams in a timely manner, liaising with
clinical teams, primary care teams and community partners where
necessary.
• Provide care coordination around the individual to ensure their
experience of support feels seamless and is transparent, including
support from partner agencies.

What you do
Delivery of information and support to people living with and beyond cancer
and their families
• Provide information and support within level of competence of the post
(Macmillan Levels of Intervention Criteria L1,2,3,4; NICE approved four tier
model of psychological support Level 1, 2 & 3).
• This will include:
• Assess the needs of individuals attending / contacting the service and
identify the required level of intervention.
• Support users sensitively to help them understand clinical information
they have been given (e.g. around diagnosis, treatment, effects of the
illness and treatment, cancer terminology), helping to resolve situations
where users feel they have been given conflicting information. This will
include addressing concerns and queries and working to resolve them and
the ability to recognise and work within the limits of own competence and
responsibility is crucial, referring issues beyond these limits to relevant
people.
• Understand that there will be frequent exposure to distressing/ highly
distressing situations and deal with difficult and highly emotive situations
in a sensitive manner and base decisions on own professional judgement.
• Deal with service users with complex enquiries or support needs, or who
need help in accessing or understanding information, referring to
appropriate members of the wider clinical team (CNS, oncologist) when
appropriate or signpost them to other supportive services.
• Liaise with clinical staff to support patients and carers in distress.
• Demonstrate a high level of skill acquired through relevant training or
equivalent experience whilst demonstrating awareness of the limits of own
practice and knowledge and when to seek appropriate support/ advice.
• Provide supporting information around topics such as reducing the risk of
cancer, healthy living, diagnosis, treatment options, side effects and living
with cancer, in the most appropriate format (e.g. written, verbal, and others
as appropriate to overcome any barriers to communication).
• Provide advice on a range of issues e.g. benefits, travel insurance, and
facilitate access to services e.g. specialist benefits advice, complementary
therapy.
• Liaise with relevant staff at all levels as appropriate both within the charity
and externally to address issues identified, and seek advice with more
complex issues, directly involving others where necessary, e.g. Clinical Lead
(HCP), Cancer Information and Support Advisors, Head of Cancer Support
Services; Clinical Nurse Specialists (CNS).
• Contribute to the development and maintenance of effective relationships
with partner organisations in primary and secondary and the voluntary the
sector via networking, also giving talks and presenting at relevant groups.
• Plan and deliver ‘pop-up’ information clinics, ensuring these pop-up clinics
are evaluated.
• Lead the development and delivery of courses and workshops.
• Lead peer support groups and service-user involvement.

Operational Delivery
• Collect and collate data regarding contacts with people who use the
service both in person and by telephone and produce reports of activity as
required.
• Plan and organise events and displays externally liaising with departments
and agencies as required.
• Lead discrete projects or service improvements under direction of the
Head of Cancer Support Services
• Work flexibly to deliver the objectives of the cancer support service,
including attending events and outreach sessions across South Yorkshire,
North Derbyshire and Bassetlaw.
• Ensure service user participation in development of the service, including
facilitating forums and meetings.
• Facilitate open and effective communication with multi-professional
teams, both internally and externally.
• Maintain systems and processes to promote a healthy, safe and secure
working environment and maintain accurate documentation and report
any concerns.
• Act as a role model by demonstrating expertise and maintaining
credibility, ensuring a positive image of Weston Park Cancer Charity is
maintained.

General Duties
• Report accidents and incidents as per Weston Park Cancer Charity’s policy.
• To be an ambassador for the charity.
• Demonstrate a positive and supportive attitude to staff and volunteers and
uphold the philosophy and values of the charity.
• Respect confidentiality applying to all WPCC areas. Adhere to GDPR policy.
• Be proactive with your training and development needs, maintain relevant
professional registrations and adhere to codes of practice.
• Participate in team meetings and events.
• Adhere to all WPCC’s policies and procedures including Health and Safety
regulations, Equal Opportunities and Safeguarding.
The above job