Supporter relations assistant jobs
Role Summary
This senior leadership role will oversee the strategic planning, management and reporting of the Natural History Museum’s major fundraising campaign NHM150, the campaign to raise £150m to revitalise our South Kensington home ahead of our 150th anniversary. The successful candidate will combine exceptional relationship-building skills with proven campaign management expertise to support the Development team’s fundraising objectives. Reporting to the Director of Development the post-holder will lead a team of development professionals to deliver insightful prospect research, manage systems for donor journeys and lead on excellent donor stewardship for the Development team. They will also manage the continuous improvement of the Development CRM and ensure that excellent income processing and reporting systems are in place. A key member of the Development Group’s Senior Leadership Team, the post-holder will work with colleague across the Museum to ensure that the NHM150 Campaign and major funding bids are aligned with the Museum’s wider strategy and operating plan.
Main tasks and responsibilities
Strategic Leadership & Planning
- Support the development of campaign strategies aligned with organisational priorities and timelines
- Work with the Director of Development and the heads of fundraising to establish fundraising goals, metrics, and benchmarks for campaign success
- Create detailed campaign plans including case statements, prospect identification, solicitation strategies, and timeline management
- Collaborate with executive leadership and NHM150 Fellows to continue to refine campaign objectives and messaging
Campaign Execution & Management
- Manage campaign logistics including, communications, materials development, and donor cultivation activities
- Liaise closely with the Head of Special Events to ensure that NHM150 projects and donors are at the heart of NHM hosted events
- Coordinate cross-functional teams including development staff, communications, finance, and external consultants
- Monitor campaign progress against established metrics and adjust strategies as needed
- Ensure compliance with all regulatory requirements and organisational policies
Prospect Research and Stewardship
- Lead the prospect research function responsible for identifying major gift and partnerships prospects including individuals, foundations, corporations, and government entities
- Develop and lead prospect tracking and management systems ensuring excellent cultivation and solicitation plans are in place across the Development function
- With the support of the Director of Development’s Executive Assistant coordinate volunteer engagement and peer-to-peer fundraising activities
- Lead the stewardship function, ensuring that Development wide policies are developed and implemented and that these are coordinated with colleagues across the Museum, and that donors are recognised and stewarded to the highest standards.
Development Operations
- Ensure the accurate and timely processing off all Development income, liaising closely with colleagues in Finance to improve and maintain accurate and insightful reporting to improve planning.
- Manage the smooth and effective running of Development Group’s CRM (Raisers Edge) ensuring compliant, accurate and effective systems
- Ensure the Database and Reporting Manager oversees a pipeline of donor data screening, cleaning and segmentation in order to ensure accuracy, consistency and functionality of data, and that clear and accessible training and procedures are in place for and delivered to database users
- Ensure accurate and timely management of the Development Group’s corporate expenditure, including CRM supplier, membership bodies and regulatory costs.
Team Leadership & Development
- Lead and mentor a team of development professionals, providing guidance on campaign strategies and donor management
- Recruit, train, and supervise campaign staff and consultants as needed
- Foster a collaborative team environment focused on achieving campaign objectives
- Provide professional development opportunities and performance management for direct reports
What we’re looking for
Essential
- Experience of working strategically and contributing to the development and implementation of organisational strategy and business planning within a not-for-profit/fundraising environment
- Experience of analysing, interpreting and communicating complex management information to senior stakeholders, including developing and monitoring effective KPIs
- Experience of developing and managing fundraising plans and income and expenditure budgets
- Experience of financial processes relating to fundraising, such as Gift Aid, target setting and monitoring
- Experience of delivering excellent stewardship to diverse donor constituencies
- Experience of working with fundraising databases such as Raiser’s Edge and Microsoft Dynamics
- Experience of leading multi-functional and high achieving teams to deliver excellent results, including motivating and coaching staff and dealing effectively with any performance issues
- Educated to degree level or equivalent
Desirable
- Experience working with diverse donor constituencies including individual major donors, foundations, and corporate partners
- Experience of working with international fundraising communities and mechanisms
- Experience of contributing to and implementing corporate governance policies and procedures, including risk management and information and records management
- Experience of managing supplier relationships effectively
- Experience working collaboratively with board members, volunteers, and senior leadership
Skills and abilities
- Excellent interpersonal and stakeholder management skills, persuasion and influencing skills and the ability to build good relations both internally and externally
- Strong project management capabilities with experience managing complex, multi-year initiatives
- Proven ability to develop compelling cases for support and fundraising materials
- Experience with fundraising database management and prospect research tools
- Strategic thinking and analytical skills with ability to interpret data and adjust strategies accordingly
- Outstanding written and verbal communication skills for diverse audiences
- High level of computer literacy, including Word, Excel and PowerPoint
- Demonstrated ability to lead and motivate teams toward ambitious goals
- Strong organizational and time management skills with ability to manage multiple priorities
- Resilience and persistence in pursuit of fundraising objectives
Key information
Salary: £55,000 per annum, grade 3
Hours: Full time, 36 per week
Contract: Permanent
This role operates on a hybrid model, and it requires at least 2 days of working on-site at South Kensington.
All positions at the Natural History Museum are conditional subject to
receipt of:
- Proof that you are legally entitled to work in the UK
- A Basic Disclosure Check from the Disclosures and Barring Service (DBS)
- Satisfactory references covering the last 3 years of your employment or education
- Health clearance
The Museum supports flexible working.
Our benefits
In addition to competitive salaries, we offer a wide range of benefits to help you thrive both personally and professionally.
Wellbeing and work-life balance
- Generous annual leave allowance of 27.5 days holiday plus public holidays
- Enhanced sickness pay to support you through periods of illness
- Wellbeing provision including Mental Health First Aider support and regular learning sessions on wellbeing topics
- Flexible working and hybrid working arrangements where the role allows
- A 24/7 employee assistance programme including face to face counselling sessions
- Occupational health advice and support
- Eye care vouchers for display screen users
- Supportive policies to help you manage life events, for example becoming a carer, menopause, transitioning at work
Financial
- Generous defined contribution pension scheme with employer contribution up to 10% of salary
- Life insurance that will pay 4 times your salary to a beneficiary in the event of your death in service
- Season ticket and cycle loans to help you spread the cost of cycling to work
- Rental deposit loan scheme – to help you spread the cost of a deposit on a rental property
- 20% discount in our NHM shops both online and in store
- Discounts in our on site restaurants and coffee shops, and use of our staff canteen at South Kensington
- Discounts at local shops and restaurants within the South Kensington area
Cultural and lifestyle
- Free entry with your NHM staff pass to a wide range of museums and galleries across London and around the UK
- Every staff member is entitled to 10 complimentary tickets each year to give to friends and family
- Access to the Civil Service Sports and Social Club for a small monthly fee, offering a range of benefits such as discounted tickets to visitor attractions and gym membership discounts
- Access to the NHM Sports and Social Association for a small fee which provides access to our fitness centre at South Kensington and a range of activities and clubs including football and yoga
Family friendly
- Enhanced pay for maternity, paternity and adoption leave
- Flexible working and hybrid working arrangements where the role allows
- Supportive policies to help you manage fertility treatment
- Paid special leave to help you manage unexpected life events or to make caring arrangements
How to apply
To apply, please complete an online application through our recruitment portal.
The closing date for applications is 29 July 2025.
First stage assessment for this role is likely to take place in week commencing 04 July 2025.
How we hire
We want everyone to be able to perform at their best throughout our hiring process. We’ve put together some information about how we hire as well as tips for completing your application and taking part in our assessment process. You can find this information on our careers site here.
Reasonable adjustments
We welcome applications from disabled candidates, and are committed to adapting our recruitment processes to make sure all candidates can perform at their best. If you require adjustments to our application process or require materials in a different format, contact us.
If you need adjustments to the assessment stage of our hiring process, indicate this on your application form and we’ll contact you before the assessment to put these in place.
We’re part of the Disability Confident Scheme and guarantee an interview to all disabled candidates who meet the minimum shortlisting criteria for the role.
The client requests no contact from agencies or media sales.
The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.
Your relationships
· This role will report to the Director of Finance & Corporate Services.
· This role will work collaboratively with others in the wider finance and corporate services group.
· This role will work closely with all staff and tenants across CMS
· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.
Your responsibilities
Conferencing and reception
· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant
· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed
· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building
· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.
Facilities management
· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)
· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.
· Maintain the performance of building services, optimising maintenance regimes and proposing improvements
· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.
· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required
· Manage the maintenance of the pooled car fleet
Health and safety
· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required
· Maintain the building to meet health and safety legal compliance
· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety
· Arrange training of first-aiders, fire wardens and oversee fire drills
Other
· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts
· Manage the facilities budget and related invoice and expense administration
· Contribute to the Creation Care group in relation to the use of the building and car fleet
· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
OASIS NAVIGATOR YOUTH DEVELOPMENT WORKERS x 3 vacancies
FULL AND PART TIME (40 and 20 HOURS PER WEEK)
FIXED TERM (2 x vacancies fixed for 12 months and 1 post fixed until 31st March 26)
SALARY: £27,810 - per annum (FTE), pro rata for part time hours
LOCATION: GREATER MANCHESTER (1 post based in Trafford)
Are you passionate about supporting young people and communities? Will you support young people to recognise and reach their full potential. Oasis is recruiting Youth Development Workers to be part of the Greater Manchester Navigator Project. This is an incredible project that supports young people impacted by violence.
We believe violence is preventable…We are passionate about inclusion and believe young people and communities should be central to local and national violence reduction strategies. If you share this passion and want to make a difference, come and join our team.
As a Youth Development worker you will;
· Be present in Hospital/ Custody/ Community locations to support young people that are impacted by violence.
· Work with young people in the community supporting them to process what has happened and linking them in with services/groups that will provide them with sustainable ongoing support.
· Deliver group work sessions to get young people talking about the issue of violence providing a safe space for them to talk about their concerns and what they want to change.
· Support communities impacted by critical incidents.
Amongst other requirements, the successful post holder must have:
· Relevant experience OR qualification in Youth & Community (JNC), Social Work (QSW) or SEND.
· Proven experience working with young people ‘at risk’.
· Reliability, with a flexible approach to changes and able to work unsociable hours.
As part of the package, Oasis offers:
- A pension scheme, currently offering 7% employer contribution.
- A generous holiday allowance and training opportunities.
- A supportive, friendly work environment, with flexible working arrangements.
If you are interested in this position, please email a CV and covering letter detailing why you feel you are suitable for this role.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers to application or would like to have a conversation about the role, please let us know.
Completed applications should be returned by 9am Monday 4th August 25.
Interviews will take place on W/C 11th August 25
Oasis is a multi-national charity supporting young people and their families in 10 countries worldwide. Our vision is for building healthy communities: places where everyone is included, making a contribution and reaching their full potential.
Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
The successful candidates must have the right to work in the UK. Oasis cannot assist with sponsorship or visas.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
Must have evidence of right to work in the UK.
The client requests no contact from agencies or media sales.
Are you someone who thrives on making a genuine difference to people’s lives? Do you have experience working in health, social care or the voluntary sector and want to play a vital role in improving how older people access the support they need? If so, we would love to hear from you.
Age UK Bromley & Greenwich is seeking a dedicated and compassionate Care Navigator to join our expanding team in partnership with Oxleas NHS Trust. Based at Memorial Hospital in Woolwich, you will be embedded within a multi-disciplinary team working on the Proactive and Frailty pathways. Your focus will be on supporting older people with complex needs, helping them navigate health and social care systems, and connecting them to relevant services across the community.
This is a key role that sits at the heart of person-centred care. You will attend multi-disciplinary team meetings, work alongside professionals including GPs, case managers and mental health staff, and spend time speaking directly with patients and their families. Your role will be to truly listen, identify what matters most to the individual, and help them take practical steps towards better health, independence and wellbeing.
Key responsibilities include:
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Attending Multi-Disciplinary Team (MDT) meetings and contributing to holistic care planning
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Working with patients to understand their needs, provide emotional support and signpost to local services
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Liaising with a wide range of professionals across the NHS, social care and voluntary sectors
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Inputting information into systems including RIO and Framework I, with training provided
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Keeping accurate records and contributing to service evaluation and improvement
We are looking for someone who is:
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Experienced in health, social care or voluntary sector settings
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Empathetic and a confident communicator
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Able to build strong relationships with a range of professionals and clients
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Organised, reliable and motivated by positive outcomes for others
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Comfortable working independently and as part of a team
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Passionate about supporting older people to live well and with dignity
This role offers the opportunity to be part of a well-respected local charity with a strong values-led culture. You will be joining a supportive team that values collaboration, creativity and kindness. As a Care Navigator, your work will have a direct impact on people’s lives at a time when they are most vulnerable.
For the full person spec and job description please download the job pack.
We're a local charity working in the community to support older people, their families and carers. We want everyone to be able to love later life.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Haven House Children’s Hospice cares for children and young people who have life-limiting or life-threatening conditions across North and East London, West Essex and East Herts. Our mission is to provide the highest quality palliative and holistic care services to children and their families in our local communities.
Since the hospice opened its doors in 2003, it has gone from strength to strength both in terms of the care we provide to children and their families as well as the close bonds we have developed and nurtured with individuals and organisations who are inspired by our work.
This role sits within the High Value partnerships team, working within the Corporate fundraising team, and alongside Philanthropy, Trusts and Grants, and Special Events. It reports into the Assistant Director of IGM/ Head of High Value Partnerships.
The team pride themselves on their fantastic partnerships and results, and it’s a great time to join as they are currently developing a high value strategy, to underpin the organisation wide strategy and the overall IGM strategy.
At Haven House the focus within the Income Generation and Marketing Team is to put the supporter and donor at the centre of everything we do, ensuring they feel inspired by our work and the children and families we support; engaged and committed to our cause and ultimately make a commitment to do something amazing.
We’re looking for an individual who is has the experience, confidence and skills to win new corporate partnerships and manage our current relationships with existing partners to a high standard.
We want someone to join us who loves being part of a hardworking and collaborative team and who is willing to try new things, bring fresh ideas and who has the energy and personal drive to execute them.
If this role sounds right for you and you have the right skills and experience, please download the job description and apply.
As an employee you will be entitled to the following range of benefits:
· Hybrid office/home based arrangement
· 27 days' annual leave (pro rata)
· Pension scheme (company matches contribution up to 7%)
· Free onsite parking
· Employee Assistance Programme
· Eye care voucher scheme
· Cycle to work scheme
· Life cover (if eligible)
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and an enhanced DBS check.
We care for seriously ill babies and children in our hospice and at home.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Danish Refugee Council (DRC) is a leading protection agency with a mandate to protect, advocate, and promote durable solutions for displacement-affected populations.
DRC has been operating in Ukraine since 2014, currently DRC employs over 800 staff in Ukraine and implements emergency response in the Protection, Livelihoods, Shelter/NFIs and Humanitarian Disarmament and Peacebuilding (humanitarian mine action) sectors, using direct interventions, support to duty bearers and civil society organizations (CSOs), and partnerships with CSOs. DRC will continue and adapt its durable solutions portfolio to the evolving context.
DRC is currently looking for a Chief of Party in Kyiv, Ukraine.
About the job
The Protection Consortium, led by DRC in collaboration with 3 other national and international organizations, aims to deliver a comprehensive, locally led protection response across Ukraine. The project strengthens access to specialised protection services for conflict-affected and marginalised populations while bolstering national systems, service providers, and local organisations.
The Chief of Party (CoP) will provide strategic direction, managerial oversight, and representational leadership for the Protection Consortium. Under the supervision of the Head of Operations and in coordination with consortium partners, the CoP will ensure effective coordination, donor compliance, and delivery of protection outcomes.
Your primary duties and responsibilities will be:
Representation & External Coordination
- Represent the Protection consortium to donor, Steering committee, local authorities, Partners and coordination mechanisms.
- Promote the Consortium’s collective vision, with a focus on localisation, inclusive protection, and sustainability.
- Coordinate joint advocacy and visibility efforts aligned with strategic protection priorities.
Compliance & Grant Management
- Ensure compliance with donor requirements, including financial forecasting, narrative reporting, indicator tracking, and safeguarding commitments.
- Lead grant cycle management processes (grant opening, review, closure) with internal and external stakeholders.
- Proactively identify and mitigate risks related to compliance, delivery, and partnership management.
Internal Coordination & Partnership Management
- Foster effective collaboration and coordination between consortium members and partners.
- Convene and lead governance structures (Steering Committee, Technical Working Groups as relevant), ensuring inclusive and transparent decision-making.
- Facilitate communication between partners across technical and operational levels, resolving challenges collaboratively.
- Oversee equitable partner engagement, including capacity strengthening and support to sub-grantees.
Program Oversight & Quality Assurance
- Ensure strategic coherence and technical excellence is in place across protection components: GBV, Child Protection, Legal Aid, MHPSS, and Victim Assistance and modalities of implementation
- Promote harmonisation of tools, approaches, and monitoring systems across partners, in line with consortium objectives.
- Conduct regular field visits to review implementation, identify gaps, and support adaptive management.
About you
To be successful in this role, we expect you to be a strong and strategic leader with a solid background in programme oversight, and stakeholder engagement, ideally in complex humanitarian or early recovery contexts. You have a proven ability to manage diverse teams, foster collaboration among partners, and ensure compliance with donor requirements. You bring a deep commitment to locally led responses and have demonstrated experience in supporting and strengthening the capacity of local actors — through mentoring, technical support, or tailored accompaniment — to enable sustainable and impactful programming.
Moreover, we also expect the following:
Required:
- Minimum 5 years of experience managing humanitarian or protection programming, preferably in complex/conflict settings.
- At least 2–3 years in a senior coordination or leadership role, preferably within a consortium or multi-stakeholder framework.
- Strong understanding of protection programming, including GBV, legal aid, MHPSS, and inclusive service delivery.
- Demonstrated experience engaging with government actors, donors, and humanitarian coordination systems.
- Excellent communication, representation, and negotiation skills.
Desirable:
- Previous experience as Consortium Manager/ Chief of Party
- Previous experience as program manager or program coordinator
- Familiarity with FCDO compliance requirements.
- Technical background in protection sub-sectors.
- Previous experience working in Ukraine or Eastern Europe.
In this position, you are expected to demonstrate DRC’ five core competencies:
- Striving for excellence: You focus on reaching results while ensuring an efficient process.
- Collaborating: You involve relevant parties and encourage feedback.
- Taking the lead: You take ownership and initiative while aiming for innovation.
- Communicating: You listen and speak effectively and honestly.
- Demonstrating integrity: You uphold and promote the highest standards of ethical and professional conduct in relation to our values and Code of Conduct, including safeguarding against sexual exploitation, abuse and harassment.
We offer
- Contract length: 12 months with the possibility of extension subject to positive perfomance and funding availability
- Band: E2 – Manager
- Designation of Duty Station: Kyiv, non-accompanied position
- Start date: September 2025
Salary and conditions will be in accordance with Danish Refugee Council’s Terms of Employment for employees on national and expatriate contracts; please refer to our website for more details.
Application process
All applicants must upload a cover letter and an updated CV (no longer than four pages) in English.
Applications sent by email will not be considered.
Closing date for applications: 25 July 2025
We encourage candidates to apply as soon as possible, interviews might be conducted on a rolling basis. DRC reserves the right to select candidate before the vacancy close date once a suitable candidate has been identified.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Business Development & Fundraising Manager
Location: Hybrid (Coalville, Leicestershire)
Salary: £40,000 per annum
Contract: Permanent, Full-time (34 hours/week)
Closing Date: 06 August 2025
Lead Strategic Growth at a Disability-Inclusive Charity
At Enrych, we empower disabled people to live with purpose. With nearly 40 years of impact, we’re now entering an exciting new phase of growth—and we need a dynamic leader to help us get there.
As our Senior Business Development & Fundraising Manager, you’ll shape and deliver a bold income generation strategy that supports our mission and expands our reach. This is a rare opportunity to build a new function from the ground up, join our Senior Management Team, and make a lasting difference.
What You’ll Do
- Develop and lead a sustainable income generation strategy aligned with our new organizational strategy and ambitious five-year plan.
- Secure funding from trusts, foundations, and corporate partners—including core costs.
- Identify and grow new income streams such as commissioned services, legacy giving, and social enterprise.
- Lead business development for new and existing services, including employability and wellbeing.
- Collaborate across teams to ensure funding proposals reflect real community needs.
- Represent Enrych externally to raise our profile and build strategic partnerships.
What We’re Looking For
- Proven success in securing five- and six-figure income from grants or commissioned services.
- Experience developing and delivering income generation strategies.
- Excellent communication and relationship-building skills.
- Understanding of the charity sector and funding landscape.
- Passion for disability inclusion and social impact.
What We Offer
- £40,000 salary
- 30 days annual leave + bank holidays
- Flexible hybrid working
- Pension scheme
- Wellbeing support
- A values-driven, inclusive culture where your work truly matters
How to Apply
(before applying, please refer to the full Job Description and Person Specification attached below)
Complete the Equal Opportunities Monitoring Form and send your CV and a covering letter (max 2 pages) explaining:
- Why you want to work for Enrych
- How your experience aligns with the role and person specification; by clicking on 'Apply Now'
We welcome the use of accessibility tools but value authenticity—please ensure your application reflects your own voice and experience.
As an equal opportunities employer and disability confident leader, we actively encourage applications from people who consider themselves to have a disability.
Please see the full Job Description for further details.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you searching for a rewarding shelter medicine role?
Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.
RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.
The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.
There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals.
Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre
In a nutshell, we are offering:
- Up to £60K FTE (based on a 37.5 hour week)
- Sole charge role
- No OOH, evenings or weekends
- Part time (21 hours per week over 3 days)
PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.
KEY DUTIES AND RESPONSIBILITIES:
- Undertake veterinary duties as directed including theatre and wards.
- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.
- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.
- Support the development of our community welfare services in order to positively impact on animal welfare in our area.
- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.
- Assume an active role in decision-making related to welfare and euthanasia.
- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.
- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.
- Maintain personal CPD as per RCVS guidelines.
- Provide expert advice and training to the Veterinary Nurse and Animal Care team.
- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.
- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.
- Work closely with the Inspectors and Animal Welfare Officers.
- Assist with recruitment within your department areas.
- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.
- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.
While at work all staff are required to:
● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.
● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.
● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.
● To attend monthly supervision and annual appraisal with the branch manager.
● Take care of their own health and safety and that of others who may be affected by their acts and omissions.
● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.
This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
To apply please email your CV and cover letter.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Our Team as an HR Administrator
Are you an organised, service-driven professional with a heart for people and a passion for purpose? Scripture Union, one of the UK’s most respected children and youth ministry organisations, is looking for a talented HR Administrator to join our team.
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a talented Administrator to join our team to support our HR function.
What You'll Do
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Keep our HR engine running by providing excellent admin support
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Maintain accurate employee records and databases
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Help welcome new team members through recruitment and onboarding
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Support training and policy implementation
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Champion digital tools to streamline our processes
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Deliver excellent service in every interaction
Why Scripture Union
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Hybrid working (2 days/week in Milton Keynes HQ)
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Flexible hours (full-time or part-time from 22.5 hours/week)
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Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave.
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A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Who We're Looking For: Our Ideal Candidate
We’re seeking someone who is not just good at what they do, but is passionate about who we are what we do. Here’s what we envision in the right person:
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Organised and Driven: You thrive on managing your own workload, setting priorities effectively, and juggling multiple projects with grace and precision.
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Deeply Committed to Faith: You have a strong personal commitment to God and live as an active Christian disciple, bringing your faith into your daily work.
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Process-Oriented: You’re always looking for ways to improve systems and processes, making things more efficient and effective.
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Service-Focused: You believe in delivering first-class service to colleagues and stakeholders, ensuring every interaction is handled with care and professionalism.
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Digitally Savvy: You embrace digital tools and solutions to streamline HR operations and enhance the employee experience.
Previous experience in HR is not essential as training and support will be provided to gain HR qualifications.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
How to Apply
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If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via CharityJob. All screening questions provided as part of your application, must be answered.
Closing date: 31st July 2025.
Interview date: 12th August 2025.
Interview location: At our Head Offices in Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
About The Job
At the Centre for Sustainable Energy (CSE), we’re on a mission to tackle the climate emergency and end the suffering caused by cold homes. From community energy projects to national policy work, we support people and organisations across the UK to take practical action and shape a fairer, zero-carbon future.
We’re looking for a Senior IT Manager to help us deliver secure, sustainable and people-focused IT systems, and support more than 140 colleagues to do their best work. If you’re someone who thrives on solving problems, improving processes, and helping others feel confident with tech, this is a role where your skills can make a real impact.
The role
As Senior IT Manager, you will lead on all things IT across CSE and our subsidiary, Retrofit West CIC. From supporting staff day-to-day to managing our infrastructure and external support partner, you will ensure our systems are secure, fit for purpose, and evolving with our needs.
You will sit within the Finance & Operations team and be part of CSE’s Senior Management Team (SMT), working closely with our Director of Finance & Operations. While you won’t directly manage staff, you will collaborate with the Operations Officers and support colleagues across every part of the organisation.
Your responsibilities will include:
· Managing our internal IT systems, tools and infrastructure.
· Being the main contact for our external IT support provider.
· Supporting colleagues with advice, onboarding, and day-to-day tech issues.
· Acting as CSE’s effective Data Protection Officer (training provided).
· Maintaining cyber security and overseeing our Cyber Essentials compliance.
· Supporting our bespoke in-house databases and CRM systems.
· Advising on IT procurement and platform decisions.
· Contributing to business continuity planning and risk management.
· Promoting sustainability and best practice across IT operations.
· This is a practical, hands-on role where you’ll help us run smoothly, safely, and sustainably - while also contributing to longer-term planning and improvements.
Who you are
You are calm under pressure, process-minded, and focused on making things work better. You enjoy working across teams, finding simple solutions to complex problems, and supporting others to use technology with confidence.
You will bring:
· Experience managing IT systems, infrastructure and external providers.
· Working knowledge of GDPR and cyber security best practice.
· Familiarity with platforms such as Microsoft 365, SharePoint, and cloud services.
· Strong organisational skills and the ability to manage risk and prioritise effectively.
· A people-focused approach- patient, clear and collaborative.
What success looks like in this role
This role is central to keeping our systems secure, stable and supportive of colleagues across CSE. We are looking for someone who can confidently take ownership, work independently, and continuously improve how we deliver IT.
In the first 6–12 months, success might include:
· A clear, well-documented overview of CSE’s IT systems and infrastructure.
· Smooth and reliable day-to-day IT support across the organisation, with positive feedback from staff.
· Effective working relationship with our external IT provider, with clear processes and expectations in place.
· Cyber Essentials accreditation maintained and compliance confidently overseen.
· Risks, dependencies and continuity plans identified and managed.
· Practical support provided to colleagues across departments, especially around internal databases and platforms.
· Recommendations in place for any long-term system or hardware improvements.
We are looking for someone who can build on strong foundations, while helping us work smarter and stay secure as we grow.
About us
CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality.
Our team of over 140 staff brings together a wide range of expertise, from energy advice and community engagement to software development, data science and policy advocacy. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.
We’re always looking for people who care deeply about social and environmental justice and who enjoy working collaboratively to make practical change happen.
What we offer
Working at CSE means being part of a supportive, purpose-driven team, where your skills contribute to real social and environmental change. We offer:
· Salary: £47,508 – £55,953 (Salary Grade I)*
· Pension: Ethical company pension scheme - 8% employer / 6% employee contributions
· Holiday: 25 days annual leave plus bank holidays
· Flexibility: TOIL (time off in lieu) for out-of-hours work, and flexibility to support work–life balance (role dependent)
· A commitment to supporting your career progression and continued development
· A range of staff-led groups, including our Employee Voice and EDI working group
Wellbeing:
o Health Cash Plan
o Life Assurance
o Enhanced sick pay
o Access to retail discounts and discounted breakdown cover
o Employee support programme
o Staff activities like yoga at lunch and a book club
Financial support & lifestyle benefits:
o Tech Scheme
o Cycle to Work Scheme (promoting sustainable commuting)
A values-led workplace:
o Friendly, collaborative team culture
o Purpose-driven work that supports people and the planet
o We are a Living Wage Employer and a Disability Confident Employer
* The salary for the post will be on Scale I (£47,508– £55,953). Starting salary is expected to be at the lower end of the range with precise level depending on skills, relevant experience, and qualifications. A suitably qualified and experienced applicant should expect to find themselves closer to the middle of the range following successful completion of their 6-month probationary period. Subsequent movement is dependent on annual appraised performance against the defined job description for the post.
Our office is based in central Bristol, close to public transport links.
Our culture and values
At CSE, our values shape how we work together and with others. We look for these qualities in all our staff and expect them to guide day-to-day work and relationships. These include:
Commitment to CSE: Reflecting our charitable purpose, vision and strategic objectives in your work, and contributing to a culture where everyone feels welcomed, valued and able to belong.
Collaboration: Sharing knowledge and experience generously, valuing others’ contributions, and communicating with openness and respect.
Conscientiousness: Taking responsibility for your work, delivering to the best of your ability, and working to improve while caring for CSE’s resources and reputation.
Initiative: Looking for ways to improve outcomes, solve problems and try new approaches, while responding flexibly to change and supporting others to do the same.
Application procedure
To apply, please complete CSE’s application form, available at our website. We will also consider CVs (maximum 3 pages) accompanied by a supporting letter, if preferred. However, all applications should clearly demonstrate how your skills and experience meet the person specification outlined in the job description. CSE anonymises all applications prior to shortlisting.
Application deadline: 9am, Monday 28th July 2025
If you do not hear from us by the 6th of August 2025, please assume your application has not been successful.
Interviews:
Initial online interviews will take place during the week commencing Monday 4th August 2025.
Candidates invited to a second round will be interviewed in person at our Bristol offices during the week commencing Monday 11th August 2025.
Applications should be sent:
By email to our jobs @ cse .org .uk email
By post to: Reception, Centre for Sustainable Energy, St James Court, St James Parade, Bristol BS1 3LH
If you require any reasonable adjustments to take part in the recruitment process (including alternate formats of materials or accessible meeting spaces), please let us know and we’ll be happy to accommodate your needs.
CSE is committed to being an inclusive, diverse and non-judgmental workplace. We welcome applications from everyone, regardless of background or identity. We particularly encourage applications from people whose experiences or communities are underrepresented in our organisation or the wider workforce - including people from racially or ethnically minoritised backgrounds, disabled people, LGBTQ+ people, and those from lower socio-economic backgrounds.
We know that people sometimes hesitate to apply for roles unless they meet every requirement. If this role excites you but you’re not sure you meet every single point in the person specification, we’d still love to hear from you.
Please note that at this time we do not require assistance from recruitment agencies.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an experienced and highly organised administrator with Greater Manchester Rape Crisis. Greater Manchester Rape Crisis are seeking to appoint an Administration and Allocations Coordinator. If you have a strong IT and organisational skills as well and knowledge and empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.
You can also download an application pack from the front page of our website Listen, Believe, Support | Manchester Rape Crisis
We will not accpet CV's
Please send your completed application by email by the August 1st 2025 please note that late applications will not be considered
Closing Date: Friday 1st August 2025 at 12 noon
Hours: 35 per week
Contract until March 2026 with a view to extending depending on funding
Annual Salary: £27,300
Interview dates: Week commencing 11th August
The client requests no contact from agencies or media sales.
We are looking for a dynamic and skilled professional to take on this new senior leadership role at BABCP. We are a growing organisation, driven by social purpose. We aim improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We have more than 24,000 members across the UK, Ireland and overseas, and with a growing staff team who work remotely. As we have grown, so has our need to communicate more effectively and to wider stakeholder groups. Ideally we need someone who is comfortable delivering a range of different communications functions, such as leading strategy; working with politicians and policy influencers; understanding the needs of our members; and communicating directly with the wider public about issues that matter to them.
We are looking for someone who shares our passion for mental health and wellbeing, to take responsibility for the delivery of an effective and efficient External Affairs function, which meets the needs of our growing business.
The successful candidate will have the ability to influence government and health systems; manage a team to deliver planned and responsive communications; network with other professionals including journalists; and be comfortable in setting, monitoring and reporting performance measures, including reporting to CEO and board.
The role will be home-based, with occasional requirements to travel to our Head Office in Greater Manchester and to meetings in London, as well as less frequent meetings across the UK and Republic of Ireland.
To find out more, please access the attached job description.
How to apply
Send an up to date CV and covering letter of no more than two pages no later than 21st July 2025 (interviews will be held 1st August 2025).
The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.
The client requests no contact from agencies or media sales.
We’re looking for a proactive and capable People Operations Manager to manage the day-to-day HR and volunteer operations at our charity. You’ll play a key role in supporting our staff and volunteers, ensuring smooth processes, legal compliance, and a welcoming, well-run office environment.
What You’ll Do:
- Oversee recruitment, onboarding, and support for staff and volunteers
- Manage HR systems and workforce data
- Coordinate learning and development, ensuring compliance and CPD
- Act as site manager for our office, ensuring H&S and legal compliance
What You’ll Bring:
- Experience managing people and processes with professionalism and care
- Strong organisational and communication skills
- A proactive, can-do attitude and ability to juggle priorities
- Knowledge of HR, H&S, and volunteer best practice
The client requests no contact from agencies or media sales.
About Barnardo's
At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.
Barnardo's is committed to having a diverse and inclusive workforce for staff and volunteers. We actively encourage applications from disabled, Black, Asian and Minority Ethnic and male candidates as they are under-represented within Barnardo's.
Our basis and values
At Barnardo's our purpose is to transform the lives of vulnerable children and young people.
- Do you want to work for the UK's largest children's charity?
- Do you have skills and experience in various aspects of administration?
- Do you want to work with a supportive and passionate team?
If you have answered ' YES' to the above questions, then you may be the person that we are looking for and we would like to hear from you.
The Admin Assistant role is a varied one and includes the following as essential criteria
- Reception duties
- Undertake data input and production of data for management.
- Health & Safety tasks related to our building/office.
- Administrative support to the team.
- Using a wide variety of IT applications.
- Proven office administration skills, including minute taking.
- Experience of service user records administration.
- Willingness to travel between office bases for meetings, training etc.
We are therefore looking for someone with:
- Ability to give good attention to detail.
- Ability to work to deadlines.
- Good numeracy skills.
- Excellent interpersonal skills.
- Strong organisational skills.
- Extensive experience with IT packages such as Outlook, Word, Excel.
- Excellent team working skills.
When completing your application please refer to your skills knowledge and experience in relation to the additional information alongside the Person Specification and Job Description. This should be done with an understanding of the context of the service described.
Barnardo's staff receive regular supervision and training on our systems and procedures. We have a strong culture of staff support and a commitment to well-being. At Barnardo's we believe in creating equality of opportunity in the workplace and supporting people to manage their work-life balance.
Full induction will be given, including:
- Mandatory e-learning.
- Support around policies and procedures.
- Shadowing opportunities with other Barnardo's staff.
- Safeguarding training.
- Other job-related training opportunities.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
Pay & Reward Framework
We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values. We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.
For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out in April 2023. This is a positive change for the charity, and a part of our People & Culture Strategy. It will assist us in supporting colleagues to belong, thrive and grow in their colleague journey at Barnardo's and in time will offer clear routes of progression for colleagues in both their career and their pay.
Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours. More details on Barnardo's pay framework can be found upon application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Terms and Conditions
Job Title: Visitor Experience Manager
Hours of work: 21 hours per week.
Salary: £24,000
Annual Leave: 25 days plus bank holidays (Pro Rota)
Contract: 12 month contract, to be reviewed on successful NLHF application
Role Description
Working with other staff and volunteers, you will oversee the visitor experience to ensure a consistently high standard, delivering a wide-ranging programme of activities that will also attract a new and diverse audience to the Cathedral whilst maximising visitor donations and income.
Key Responsibilities
- Commitment to the Cathedral’s values and inclusive culture and to demonstrate them through professional behaviour working with clergy, staff and volunteers
- Management and oversight of visitor experience ensuring all visitors have a positive experience, whether they come to the Cathedral as a sightseer, pilgrim, worshipper, or event attendee
- Ensure safe recruitment, induction, training and management of paid Welcome Assistants to offer a consistently high standard of welcome and increase donated income
- Liaise with all volunteer groups involved in the visitor experience, including Welcome Stewards, Chaplains, Tower Tour Guides, Tour Guides, LEGO model builders to ensure consistency of welcome
- Deliver an exciting programme of visitor events and activities that generates income and growth whilst supporting the Cathedral’s Mission, Values and Strategic Objectives
- Make connections between Cathedral attractions, the Cathedral shop and Pilgrims’ Kitchen restaurant, and support a culture of collaboration to develop and enhance the experience for visitors
- Support the work of the Volunteer Manager to ensure that volunteers are appropriately recruited, valued, trained (particularly in respect of safeguarding), communicated with, and acknowledged)
- Work with the Head Verger/Event Manager on key projects which impact the visitor experience and drive visitor footfall
- Work with the Head Verger/Event Manager to propose and develop new and innovative projects/exhibitions to appeal to the local, and repeat visit, audience
- Be proactive in key events/projects which have a direct visitor impact, in terms of planning, scheduling and onsite operations
- Work with the Marketing and Communications Manager to ensure a consistent visitor offer ensuring positive messaging and promotion and highlight good news and events
- To present the best possible image of the Cathedral in general and in all contact and communications with the public, visitors, suppliers and all other external organisations
- Ensure high quality effective signage is in place that promotes the activities of the Cathedral and supports the visitor experience
- Maintain high quality interpretation in a range of media to meet differing visitor needs
- · Act as the ‘accessibility and diversity champion’ to ensure the Cathedral buildings, facilities and services are accessible for visitors with mobility and other special needs, as well as being involved in projects to create a wider appeal, particularly more diverse audiences
- Be alert to opportunities to work with partners in the town and County to bring visitors to the Cathedral
- Produce and manage a relevant and realistic budget for Visitor Experience and ensure operation within that budget are constantly monitored, forecasting and reporting performance against budget in conjunction with the Chief Finance Officer
- Regularly review, analyse, and report on visitor statistics to identify next steps and future requirements
- Uphold and comply with the organisation’s policies and the law in relation to health and safety, equal opportunities, safeguarding, data protection and other adopted policies and procedures as required
Person Specification
Essential Qualities
- Sensitive to the Cathedral’s core mission as a place of worship, outreach, welcome and care, which underpins its commercial activities
- Experience in leading people within a visitor-focused operation
- Background in heritage, tourism or hospitality
- Experience of line management, team working, networking and relationship building
- A proven track record of commercial acumen and taking measured risks
- Ability to manage the complexity of demands posed by both a religious, conservation and commercial environment
- Ability to consider and see different perspectives on issues between people across departments or organisations for mutual benefit
- Ability to influence and persuade stakeholders and gain commitment of others to act and achieve outcomes
- Excel at being able to operate flexibly and prioritise issues and opportunities as needed
- Ability to communicate effectively with people of all ages and at all levels
- An ability to work flexibly including some evenings and weekends
- Knowledge of Microsoft Word, Outlook, PowerPoint, Publisher and Excel
Desired Qualities
- Familiarity with the Church of England, particularly Cathedrals
- Experience of working with volunteers
- Educated to degree level or equivalent
Probationary and notice period
In accordance with current Chapter Policy, the post is subject to a 12 week probationary period. After completion of the probationary period the notice period is one month.
Pension
After 12 weeks’ service, the post-holder with be auto-enrolled into a pension scheme with the Church Workers Pension Fund.
Policies and Procedures
To be familiar and comply with Cathedral Policies where applicable but in particular the Health & Safety Policy, the Safeguarding Policy and the Cathedral’s Social Media Policy.
Other terms and conditions
This is only a summary of the terms and conditions offered and does not replace the wording of the Standard Terms and Conditions which will form the contract between the successful candidate and the Chapter.
An application form can be found on our website please follow the instruction there to apply.
The client requests no contact from agencies or media sales.