Supporter Relations Officer Jobs
The Pituitary Foundation are recruiting for a new CEO to lead us into the next phase of our journey.
The Pituitary Foundation is the UK’s leading charity providing support and information for people living with pituitary conditions, their families, friends and carers. We are based in an office in central Bristol, with some staff and volunteers working remotely throughout the UK. Pituitary conditions are uncommon, usually lifelong and can be life threatening. Conditions include acromegaly, Cushing's, prolactinoma, AVP-Deficiency and hypopituitarism.
It is an exciting time to join The Foundation. We are celebrating our 30th anniversary throughout 2024 and are working towards our ambitious strategy which we are excited to achieve. Our new website, and CRM, combined with robust processes and procedures offers a strong foundation, for a new CEO to build on.
About the Role
This role will combine the ambition of The Foundation without losing the core importance of being a person-centred patient support group, offering kindness and support at challenging times. You will bring excellent interpersonal skills, as well as financial acumen and an appetite for seeing the best possible service delivered to a wide demographic.
Location: Based in the Bristol office, with flexibility for hybrid working
Salary: £55,000 - £60,000
Reports to: Chair and Board of Trustees
Holiday: 30 days plus statutory bank holidays
Pension: 5% employer contribution
How to Apply
The recruitment pack and process for application can be found on our website or below.
Deadline for applications is 9am Tuesday 14 May 2024
The outgoing CEO and Chair, welcome informal phone conversations in advance of submitting an application.
The Pituitary Foundation believes in diversity and equality. We especially welcome applicants who are under-represented within the charity sector and want to build a team with a diverse range of perspectives, backgrounds and skills. You do not need to have lived experience, or direct knowledge of pituitary conditions – just empathy and an appetite to learn. We know that a diverse team is a strength, and we look forward to hearing from all interested applicants.
See attached application pack and please send a cv and cover letter (no more than 2 sides of A4), or film of an equivalent length which includes:
o Why you are interested in this role,
o How your experience or interest meets each point of the person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
This is an exciting new position for a highly motivated, organised, analytical and collaborative grants management professional with the experience and commitment to manage a portfolio of grants. The role will include ensuring that project leads have the tools, systems and processes in place to deliver against their grants, whilst adhering to organisational and donor-specific compliance standards.
The Global Wind Energy Council (GWEC) is a high-profile organisation and trade association leading the international clean energy transition as the world seeks to stay within 1.5c global warming target. Our mission is to ensure that wind power establishes itself as the answer to today’s energy challenges, providing substantial environmental and economic benefits.
Over the next two years, GWEC expects to rapidly scale up the number and size of the grants that we are managing globally. The post-holder will play a pivotal role in securing new grants, and building the capacity of the global staff team to effectively manage the grants once secured. The successful applicant is likely to be someone who enjoys problem solving, innovation and collaboration with multiple departments and individuals.
Headline overview of responsibilities:
- Grant identification and pipeline management: Conduct research to identify potential grant funding opportunities. Conduct research and analysis on the reporting and financial requirements of prospective donors. Maintain the funding pipeline/ grant management database
- Grant application oversight: Manage the end-to-end grant application process for new grants.
- Budget and financial management: Collaborate with the project and finance teams to develop project budgets. Monitor spending against grants in relation to activities delivered. Ensure Project Leads receive monthly spend updates. Ensure donor budgets are utilised as directed, financial reporting is on-track, and any alterations are communicated internally and externally. Support Project Leads to re-forecast budgets.
- Grant compliance: Ensure compliance with grant agreements, reporting requirements, and regulatory guidelines. Ensure that the project delivery team is inducted on contractual obligations, and provide support and advice regarding adherence to contracts throughout the grant period. Support on grant management documentation, including quality assuring processes. Support the project delivery teams in the preparation and submission of donor reports, through until grant close-out.
- Grant Performance Management: Ensure that all grant management tools are set up with each grant’s inception period. Coordinate quarterly grant oversight meetings, and hold project delivery teams to account for delivery of projects. Ensure GWEC fulfils its obligations to donors as per grant contracts. Support the finance team to liaise with auditors throughout audits.
- Knowledge sharing: Stay informed about trends and best practices in grant funding and statutory funding. Share technical advice, grant specific guidance and project management best practices and tools. Contribute to GWECs grant-related systems, policies, processes, and guidelines.
- Strategy delivery: Support the Grants Director in the delivery of the fundraising strategy, including assuming responsibility for the delivery of identified tasks within the team’s annual work plan. Engage in regular monitoring of progress against the work plan.
Essentia Person Criteria:
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Right to work in UK or Portugal
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Fluency in written and spoken English
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University Degree (BA or Bsc)
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3 or more years relevant experience, in either a non-profit organisation or a grant making organisation
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Be diligently compliance-driven to ensure organisational adherence to grant-maker requirements, and local laws and regulations
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Commitment to the work and mission of GWEC and the clean energy transition
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Proven ability to build good working relationships with finance and non-finance staff
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Strong analytic skills and problem-solving abilities.
Desirable Person Criteria:
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Experience of grant funded project audits
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Experience of developing project metrics and KPIs.
The client requests no contact from agencies or media sales.
We are a charity dedicated to supporting women exposed to gender-based violence and exploitation and their children to be safe and have acess to appropriate intervention and support in order to live free from fear and harm.
Our core values are diversity and inclusion, collaboration, advocacy and innovation and we aim to challenge oppression in all forms.
If you are passionate about supporting women then this role is for you.
We need a dynamic individual to work with our Assessement and Referral team to ensure women have an excellent experience when contacting our service and feel believed and supported.
The client requests no contact from agencies or media sales.
England’s National Parks represent our finest landscapes, famed for their spectacular beauty, varied wildlife and rich cultural heritage. National Parks are critical to supporting local communities, providing access to green spaces for the nation, and helping to tackle the dual challenges of climate change and declining biodiversity.
National Parks England’s purpose is to be the collective voice for English National Park Authorities, helping us to achieve our purposes through influencing policy. We are a small team, working with a much wider team of colleagues across National Park Authorities.
As Senior Media and Communications Officer within NPE you will support a range of the policy and influencing work of National Park Authorities for a range of campaigns and projects including our work on Generation Green and the Protected Landscapes Partnership.
You will work alongside the wider team to ensure effective communication through the media to influence public opinion and political change. As well as high quality media relations, the post will support delivery of public relations activities, and support wider public affairs and stakeholder relations.
The successful candidate will have excellent media, public relations and integrated communications skills gained within a policy and influencing environment and will be confident to play both lead and supporting roles on a wide range of projects. They will have excellent writing and editing skills, an understanding of what makes media worthy content, and experience of building relationships with journalists. The post holder should also have experience of as supporting stakeholder engagement with those in and around government and in working with a range of project partners.
The client requests no contact from agencies or media sales.
The Individual Giving Officer will play a crucial role in nurturing relationships with individuals, to give their donations and their time, to make a difference to the people with dyslexia that we support.
You will be responsible for creating and implementing strategies to attract, retain, and upgrade individual donors, ensuring a steady and growing stream of funding and support for the charity.
About Helen Arkell Dyslexia Charity
We are a dynamic, growing charity who are committed to further increasing our reach and impact over the next 5 years. Our aim is to double the number of beneficiaries we support, and particularly to assist significantly more people who are from lower-income backgrounds.
Main duties and responsibilities
· Identify, cultivate, and steward relationships with individual donors to maximize financial support and our community of supporters.
· Plan and execute individual giving campaigns, across all available communication channels to engage donors effectively.
· Identify, organise and coordinate donor and community events, creating opportunities to engage, retain and celebrate supporters.
· Maintain accurate donor records, utilising data to inform decision-making and improve fundraising efforts.
· Prepare regular reports and analysis on individual giving performance.
· Contribute to the development and implementation of a comprehensive individual giving strategy.
· Ensure activities are delivered to budget and performance effectively tracked.
· Provide a monthly report to the Head of Fundraising
· Work closely with the Head of Fundraising, Trusts Fundraiser, PR & Communications Officer, Fundraising Administrator and CEO, and liaise with the rest of the charity’s team.
· Compliance: maintain accurate records in accordance with data protection and fundraising regulations.
· Strategy: play a part in assisting the Head of Fundraising and Chief Executive in developing the Fundraising Strategy, budget and targets in line with the charity’s Strategic Plan.
· Provide support with events and admin as needed, including attendance at functions outside of normal working hours.
Ideal skills and experience:
· Experience in generating income from all or one or two of the following: individual, community and events fundraising.
· Excellent written communication skills with a proven ability to write compelling stories and innovative content for fundraising campaigns.
· A strong understanding of the importance of knowing your supporter base to maximise income through effective donor communication and engagement.
· Strong data management and analysis skills
· Good knowledge of current data protection/GDPR regulation.
· Good working knowledge of CRM databases and how to utilise to steward supporters.
· Good level of administrative and organisational competency
· Good IT skills with working knowledge of Microsoft Office, databases (currently Donorfy and Act!)
·Previous experience working in a charity/non-profit
· Willingness to attend events and meetings etc, for which expenses will be paid.
Personal qualities
· Compatibility with the charity’s values, including professionalism and flair with the personal touch
· Commitment to the charity’s aims
· High level of personal integrity and commitment, with a can-do attitude
· Able to work on own initiative
· Good interpersonal qualities and ability to work well within the wider team
· Adaptable, flexible and willing to support events outside of office hours (TOIL provided)
· Excellent time management and organisational skills, able to manage multiple projects simultaneously
· Attention to detail
How to apply
To express an interest in the role, please review our Application Pack and submit the following:
1. A comprehensive CV
2. A supporting statement (maximum 2 pages of A4)
3. Contact details of two referees, relevant to this role, who have known you in a professional capacity. References will only be taken once your express permission has been granted.
Closing date for applications: 5pm on Wednesday 8th May 2024
First interviews: Tuesday 14th and 16th May 2024
Thank you so much for your interest in working for us and we look forward to receiving your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Bipolar is one of the biggest health challenges of the 21st century, there are over a million people living with bipolar in the UK alone. Millions more of their friends and family are also affected. Bipolar UK are meeting this challenge through peer support, lobbying and research, improving on information, resources and tools to not only help anyone affected by the condition, but to live well and thrive.
Bipolar UK is a rapidly expanding charity with big plans to grow its income and impact over the next five years. We are looking for ambitious and talented individuals who will maximise the opportunity presented by the Bipolar Commission and key strategic relationships. We are looking to grow our network of in-person groups, maximise the impact of our expanding online resources and generate increased income and support from charitable trusts, key partnerships, commissioned income, individual givers and major donors.
Our Part-Time Fundraising Officer will support the organisation's fundraising joining a high performing team of fundraisers.
Job deliverables:
- Identify and maximise opportunities to raise unrestricted and restricted funds from small trusts and other funding bodies to ask for grants up to £10,000
- Plan, prepare and write compelling applications for funding
- Build relationships with trusts, foundations and other funding bodies that help Bipolar UK secure long-term funding and support
- Achieve income targets that support Bipolar UK’s strategic service delivery goals
- Keep accurate records on Salesforce CRM
- With the Trusts Manager, develop our ‘thank you’ processes and donor stewardship programmes
- Create reports and updates for donors that bring to life the impact of their support
- Meet regular deadlines and manage your own workload
- Develop excellent working relationships across Bipolar UK
- Develop and maintain your knowledge of the charity sector and fundraising environment, to keep up to date with changes
- Be administratively self-supporting
- Understand and empathise with the beneficiaries and portray them (and the work of Bipolar UK) with sensitivity and accuracy
- Undertake any other duties that are relevant to the job as requested by the Trusts Manager and the CEO
- Work closely with other members of the fundraising team including the Partnership Development Manager and Strategic Partnership Manager, and collaborate on tasks and projects where applicable
For a full list of skills and expereince required for the role, or for details on how to have an informal discussion before applying with our Trusts Manager. Please download the Job Description and Person Specification.
Bipolar UK will make sure that people are judged on their ability and potential, not on their background and situation. We will seek to treat people fairly, regardless of visible and non-visible differences such as mental health, health, gender, race, nationality, ethnic or national origin, religious beliefs or practices, political beliefs, sexual orientation, gender reassignment, disability, age, family/marital status, social background, pregnancy or potential pregnancy, caring responsibilities, spent criminal convictions or trade union affiliation.
We appreciate that these differences will contribute to diverse experiences of life, attitudes, values, and ways of thinking and communicating - and that these different perspectives can make a valuable contribution to our work.
All roles are subject to a DBS check and references.
The client requests no contact from agencies or media sales.
Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – HYBRID - Lincolnshire We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer. You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context. Duties and responsibilities include but are not limited to: Income Recovery
Legal Duties
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process. Tenancy Support
Estate Management/Property Standards
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues. A full driving license and access to a car for business use is essential for this role. DBS check will be required for this role. For the full role profile please click For details of Nacro’s excellent benefits please click Please apply online | |
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Manchester, Burnley and Preston
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please
For details of Nacro’s excellent benefits please click
Please apply online
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - South Wales, Bristol, Plymouth, Southampton
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Do you have charity finance experience? Would you like to join a rapidly growing charity at our Head Office in Peterborough?
We are looking for a Finance and Payroll Officer to join our team. Reporting to the Director of Finance and operations, this role will ensure that appropriate financial processes and systems are followed and developed to support our charity’s sustainable growth and safeguard our financial health. The Finance & Payroll Officer will ensure that financial tasks and transactions are undertaken in an efficient, effective and timely manner and, importantly, that relevant financial information is provided to keep the Senior Leadership Team informed to make the best decisions for the charity. The role will also cover responsibility for all payroll operations, ensuring that all payments are accurate and on time and that appropriate and accurate information is provided to the Director of Finance & Operations, HMRC, pension providers and other external bodies. We are looking for a confident and experienced individual to join our supportive team. Previous charity finance knowledge and Xero is helpful but not essential, above all we want an individual to be tenacious, curious, diligent and show strong initiative.
The client requests no contact from agencies or media sales.
Who we are:
The National Autistic Society is here to transform lives, change attitudes and create a society that works for autistic people.
We transform lives by providing support, information and practical advice for the 700,000 autistic adults and children in the UK, as well as their three million family members and carers. Since 1962, autistic people have turned to us at key moments or challenging times in their lives, be it getting a diagnosis, going to school or finding work.
The Autism Know How department, which this role sits within, supports organisations across sectors to improve both understanding and practice for professionals and employees in order to help to transform the lives of autistic people and families. We do this through diagnostic services, training, accreditation, consultancy and conferences.
What we can offer you:
- Auto-enrolled Pension Scheme
- 25 days annual leave plus bank holidays
- Excellent induction, training and development programme including training about autism and opportunities to attend our conferences
- Online staff discount scheme for a range of benefits such as cycle to work scheme, season ticket loan & shopping discounts for places such as Asda, Tesco, Sainsburys, Halfords, Nike, Apple and loads more!
- Healthcare Cash Plan
- Life Assurance at 2 x base salary
- A portfolio of fantastic new salary sacrifices benefits and other flexible benefits private health, dental insurance, car salary sacrifice scheme, activity pass, holiday trading, enhanced pension & salary deduct loans (eligibility criteria may apply)
- Access to a 24-hour Employee Assistance Programme & counselling programme
- Free access to the Headspace App – a global leader in mindfulness and you can enrol up to three friends or family members for free!
Who we are looking for:
A Permanent Customer Relations and Sales Officer to work as part of a centralised sales team, which leads all Autism Know How sales, logistic and customer support enquiries.
Managing all aspects of the customer sales journey, this role will lead and deliver an effective, timely and professional customer journey and experience, maximising income potential and repeat business to ensure performance against team sales targets and to enable the society to continue to improve its offering for autistic people.
This role will work closely with colleagues across Autism Know How, Marketing, CRM and Business Development departments, and other relevant NAS teams where required.
This role will also deliver general administration and data processing as required.
To view the job description, please click here.
Where you will be working:
Home based, with occasional travel when required.
How to apply:
- To apply for this role please click the Apply button below
- When providing a supporting statement, please refer to the job description and person specification and include any information that shows your suitability for the role.
We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.
For some roles, successful applicants will be required to complete the relevant safeguarding checks which will include additional references and criminal background checks.
Applications for this job are sought from anyone who is suitably qualified and experienced for the role but particularly welcome from those with a diagnosis of autism.
The National Autistic Society is committed to safeguarding and promoting the welfare of all children and adults who use our services and as such expects all staff and volunteers to share this commitment. Successful applicants will be required to complete the relevant safeguarding checks.
We are an equal opportunities employer.
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - Sunderland & Teesside
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Supported Housing Officer Job type - Full time, permanent Salary - £30,326 per annum Hours - 35 hours per week (+ 5 hours paid lunch) Location – HYBRID - Yorkshire, Humber, Sheffield, Doncaster, East Riding, Hull , Bradford We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward. Who we are looking for? This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer. You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context. Duties and responsibilities include but are not limited to: Income Recovery
Legal Duties
Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process. Tenancy Support
Estate Management/Property Standards
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues. A full driving license and access to a car for business use is essential for this role. DBS check will be required for this role. For the full role profile please click For details of Nacro’s excellent benefits please click Please apply online | |
Supported Housing Officer
Job type - Full time, permanent
Salary - £30,326 per annum
Hours - 35 hours per week (+ 5 hours paid lunch)
Location – HYBRID - East Midlands- Nottinghamshire and South Yorkshire
We are a national social justice charity with more than 50 years’ experience of changing lives, building stronger communities and reducing crime. Last year alone we helped support, house, educate, advise and speak out for 38,000 disadvantaged young people and adults - and you could now help us make an even bigger impact going forward.
Who we are looking for?
This is an exciting opportunity for an individual who has experience of working in the social housing sector and would like a new challenge. You should have Knowledge of Housing Law in relation to housing management and understand Welfare Benefits, especially Housing Benefit and the current climate of how supported housing is funded via Housing Benefit and the scrutiny around evidence of the support offer.
You will be the main lead for housing management in your patch. Experience of managing income recovery, neighbour nuisance/conflict and estate management is essential, ideally this has been within a supported housing context.
Duties and responsibilities include but are not limited to:
Income Recovery
- Monitoring of all Nacro rent accounts both current and former arrears and credit accounts in patch.
- Taking direct action where arrears are accruing in line with Nacro’s Income Collection and Debt Management Policy and liaising with Support or Housing Management Worker when their support is needed.
- Engaging with HB to ensure correct levels of HB are in payment for the right dates and at the correct level, liaising with Nacro Welfare Benefit Advisor for any complex cases.
Legal Duties
- Preparing documentation, including notices, witness statements and court documents for any enforcement or to end a tenancy.
- Representing Nacro at court.
- Income recovery you will be responsible for recovery of accommodation charges from beginning to the end of the process.
Tenancy Support
- You will ensure the Association’s conditions of tenancy and licences are enforced.
- You will provide training and induction support to new starters, so they understand their role around housing management and tenancy creation including dual visits to provide additional training where issues are highlighted, or new staff need it.
- Supporting and advising on less complex anti-social behaviour to promote prevention and early intervention, and the correct recording and monitoring of cases.
Estate Management/Property Standards
- Though the Occupancy Sustainment Programme (or similar) deliver training to local teams’ duties on property standards including documentation and recording in systems, to include reporting a repair, completing monthly fire and health and safety checks and support they need to provide around gas compliance.
Support the team through training to help workers know how to access our policies and procedures around property standards including knowing how to report and escalate issues.
A full driving license and access to a car for business use is essential for this role.
DBS check will be required for this role.
For the full role profile please click
For details of Nacro’s excellent benefits please click
Please apply online
Brain Tumour Research are looking for two PR Officers to join our PR and Communications team. The PR Officer will work to maintain our status as the leading brain tumour voice in the media through innovative and pioneering PR initiatives. The team’s work puts patients and bereaved families at the centre of what we do in order to raise awareness and acquire new supporters.
PR Officer
Location: Head Office, Milton Keynes
Salary: Circa £33,000 per annum
Hours: Monday to Friday, Full Time, 35 hours per week. Hybrid working model, employees have the option to work from home up to two days per week.
Benefits: Holiday entitlement, 25 days per annum, excluding UK Public Holidays, access to an Employee Assistance Programme and option to join our healthcare scheme.
About the Role
This is a fantastic opportunity for an individual who wants to make a difference in one of the most innovative and exciting medical research fundraising charities in the UK.
The PR Officer will raise the profile of Brain Tumour Research, strengthening the reputation of the charity through print, broadcast and online media both nationally and regionally. PR Officers have responsibility for a specific region and work to ensure people across that region are increasingly aware of Brain Tumour Research and the work that we do.
About You
If you would like to join an exciting, innovative, and ambitious charity, with a passion for finding a cure for brain tumours, then we would love to hear from you.
Do you have:
- Bachelor’s degree in public relations, media communications or a related field, or similar professional level of experience of at least two years
- Excellent written and communication skill
- Experience working with Microsoft Office and a CRM database
- Ability to converse authentically and empathetically with members of the public who may going through or have just gone through a difficult experience
About Brain Tumour Research
Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.
We are invested in our employees and are proud to be accredited by Investors in People.
Closing Date: 28th April 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Candidates may also have in experience in, or looking for a career in: Press Officer, Communications Officer, Engagement Officer, Media Officer, PR Coordinator, Marketing Campaigns Officer.
No agencies please.