Supporter service manager jobs in norwich, greater london

This new role calls for someone with a strong background in delivering and managing therapeutic support, a collaborative mindset, and a commitment to the emotional wellbeing of dementia carers. You will play a key part in ensuring our counselling provision is accessible, high-quality, and responsive to the evolving needs of dementia carers.

Job purpose 

To ensure the delivery of safe, effective, and carer centred therapeutic support. This will include:

• maintaining clinical standards.

• managing staff wellbeing.

• supporting the development and continuous improvement of the service.

Key responsibilities

• Lead and manage the day-to-day operations of the counselling service, ensuring quality, efficiency, and alignment with organisational strategy.

• Oversee all case-management processes including allocations, assessments, waiting list management, record keeping and reporting procedures, whilst also delivering own caseload.

• Ensure the service complies with ethical and clinical standards.

• Develop and manage annual budget and plans, setting measurable KPIs, and monitoring performance.

• Develop strong working relationships across the organisation, supporting the work of the Comms & Growth team as needed.

• Line-manage counselling staff, overseeing recruitment, induction, appraisals, and ongoing professional development and ensure they have access to appropriate clinical supervision.

• Maintain clinical governance standards, manage risks, and act as the Deputy Safeguarding Lead.

• Oversee data collection, monitor clinical outcomes, and implement service improvements based on feedback and audits.

• Stay up to date with relevant legislation, professional guidance and sector trends.

• Undertake any other reasonable duties or responsibilities as required to support the effective delivery of the service.

Management responsibility

Line management of in-house and external counsellors.

About us

The Refugee Council is the nation’s refugee charity. Together with community groups, partners and volunteers, we help people who have escaped war and persecution to rebuild their lives, integrate into communities, and play their part in Britain. Born in the aftermath of World War II, our frontline services support over 14,000 refugees each year to find safety, get to know their neighbours, and enter education, training or work. We share our evidence and expertise with policymakers to help build integrated communities where everyone can contribute. 

Our Values

Our values underpin everything we do:

• Inclusive: We are inclusive. We work with - not for - refugees and people seeking asylum, so they have an equal voice, co-producing projects and ensuring their expertise and experiences are at the heart of what we do.
• Collaborative: We are collaborative. Working with others is a priority in order to have the collective impact that is vital to achieve policy and practice reform.
• Courageous: We speak out when we see injustice, cruelty and unfairness. We always stand up for what we believe is the right thing to do to transform the experiences of those seeking protection in our country.
• Respectful: We are respectful of all those we interact with. We treat everyone – our staff, volunteers, beneficiaries, partners and people we disagree with – with the same respect, professionalism and understanding.

About the role

This role leads our individual giving fundraising through direct marketing and supporter care, helping grow sustainable income and engagement. It plays a vital part in delivering the Refugee Council’s strategy to expand our supporter base and amplify positive narratives about refugees. 

Staff benefits

To reward our staff for the value they bring, we offer a variety of enhanced terms and conditions and a wide range of benefits, including:

• Training & Development
• Employee Assistance Programme
• Pension Scheme
• Work Life Balance Policies
• Employer-Sponsored Volunteering
• And more.

Let’s work together to improve the lives of refugees in the UK - apply on our website today.

Closing date: 26 October 2025.

Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Part time Peer Support Worker to play a pivotal role in our Complex Needs Service in Hillngdon.

Sounds great, what will I be doing?

The main purpose of the role is to provide excellent quality support and interventions to clients with mental health needs who require early intervention and prevention support . You will support clients throughout their time in service and empower them with the skills to cope independently. You will carry out support and interventions in line with organisational values and the ethos of recovery and co-production, as well as in line with policies and procedures

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You will bring strong prioritisation and time management skills, with the ability to work dynamically and remain calm under pressure. With good IT proficiency, including MS Word, Outlook, and internet-based tools, alongside excellent literacy and numeracy, you will be confident producing clear written correspondence and maintaining accurate records. You will demonstrate a solid understanding of safeguarding issues and the ability to address them effectively, while also supporting the induction of new peer staff and volunteers. Your strong communication and partnership-building skills will enable you to work both independently and collaboratively within a team, building positive relationships with colleagues, external partners, and service users.

Drawing on lived experience of mental health care pathways, you will have a deep understanding of the issues faced by individuals with a range of mental health conditions. You will know how to communicate effectively and provide support with dignity and respect, quickly building trust with service users, carers, and professionals. With well-developed listening and verbal communication skills, you will be able to engage appropriately with individuals in crisis, as well as statutory and voluntary agencies. Your knowledge of recovery tools, mental health and wellbeing services, and local support networks will allow you to assess needs, risks, and aspirations effectively, ensuring appropriate signposting and person-centred support.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Volunteering and Community Engagement Manager

Salary: £35,000

Full time annual leave entitlement is 28 days per annum 

Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?

We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.

What you’ll be doing:

¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.

¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.

¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.

¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.

¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.

¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.

¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.

¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.

¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.

We’re seeking someone who has the following skills:

• Direct experience of line managing a team of staff and providing team leadership
• Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
• Knowledge and understanding of volunteering best practice, strategy and policy 
• Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
• Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
• Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
• Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
• Experience using Microsoft Office and confident in using a database
• Understanding of data protection requirements and confidentiality
• Able to champion the role and contribution of volunteers
• Ability to engage and influence colleagues

What we offer:

• Salary: £35,000 plus 28 days holiday (plus bank holidays).
• Pension: We match contributions up to 6%.
• Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
• Development: Ongoing training tailored to your role and career growth.
• A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.

Join us and be part of a team that changes lives every day.

Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.

Company Description

Marie Curie is the UK’s leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they’re likely to die from. 

Job Description

You’ll join Marie Curie’s Policy & Public Affairs Scotland team, part of the award-winning Policy & Research Directorate. We are a collaborative, passionate, and evidence-led team working across the UK to secure better end-of-life experiences for everyone. In Scotland, we focus on addressing inequalities in access to care and ensuring that people affected by terminal illness have their voices heard by decision makers. 

As Policy and Public Affairs Manager, you will build and maintain relationships with MSPs, ministers, officials, and sector leaders to influence health and social care policy in Scotland. By bringing together evidence, lived experience, and political insight, you will help shape reforms that improve services and support for people at the end of life and their families. 

Your impact:

• Influence Scottish Parliament and Government policy, responding to legislation, consultations, and committee inquiries. 

• Build relationships with ministers, MSPs, officials, and key stakeholders to ensure Marie Curie’s policy messages are heard. 

• Deliver impactful campaigns, events, and external engagement to raise awareness of end-of-life issues. 

• Write high-quality briefings, consultation responses, reports, and content for a range of audiences. 

• Support party conference activity and high-profile events to grow Marie Curie’s influence. 

• Work with research colleagues to analyse and translate evidence into practical policy recommendations. 

Key Criteria: 

• Significant experience in policy and public affairs with proven success influencing change. 

• Strong knowledge of the Scottish Parliament, Government structures, and health/social care policy context (or ability to develop this quickly). 

• Excellent written and oral communication skills, including experience drafting consultation responses, briefings, and media content. 

• Political astuteness, with the ability to navigate complex environments and build trust at senior levels. 

• Strong organisational skills and ability to manage multiple priorities under pressure. 

• Experience building partnerships with external organisations and working collaboratively within a large organisation. 

Please see the full job description . 

Additional Information

Application & Interview Process 

• As part of your online application, you will be asked for a CV and supplementary details. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role. 

• Close date for applications: 12 October 2025. We encourage early applications as we may close the application process sooner after receiving a sufficient number of qualified applications.

Salary: £36,900-41,000 depending on experience 

Contract:  Fixed-term (12 months), full-time (35 hours per week). We are open to considering a part-time contract. 

Based:  Home-based with occasional travel across Scotland and visits to our Links Place office in Edinburgh.

Benefits you’ll LOVE: 

• Flexible working. We’re happy to discuss flexible working at the interview stage. 

• 25 days annual leave (exclusive of Bank Holidays) 

• Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%) 

• Loan schemes for bikes; computers and season tickets 

• Continuous professional development opportunities. 

• Industry-leading training programmes 

• Wellbeing and Employee Assistance Programmes 

• Enhanced bereavement, family friendly and sickness benefits 

• Access to Blue Light Card membership 

• Subsidised Eye Care 

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Contracts Manager to play a pivotal role in our Corporate Services in London.

Sounds great, what will I be doing?

The role involves assisting the Contracts and Procurement Manager in the letting and management of corporate contracts, representing Hestia at external meetings and in matters related to approved suppliers as directed. It ensures compliance with all current legislation concerning contracts and procured services, and includes drafting comprehensive procurement specifications in collaboration with operational staff, consultants, contractors, and other agents. The role is responsible for internal monitoring and auditing of approved suppliers and compliance obligations, identifying recurring issues or performance concerns, providing solutions, and escalating matters to senior management as needed, as well as compiling supplier performance information for reporting. It includes responding formally to contract queries from managers, advising on areas of overspend or incorrect use of resources, and developing Hestia's procurement system through policy updates, risk reviews, and audits. The position also involves liaising with new and established approved contractors to ensure the provision of competent, safe, and cost-effective goods and services, while maintaining up-to-date knowledge of relevant legislation and best practice.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

The ideal candidate for this role is educated to degree level or equivalent and has at least three years' experience in contracts management within a multi-site environment. They will have experience drafting policy documents, providing advice and reports to Board-level, conducting performance audits of complex contracts, managing high-value projects, and developing detailed service specifications, KPIs, SLAs, and evaluation matrices. The candidate should possess a high level of knowledge and understanding of procurement legislation and practice, with proven experience managing complex contracts. They must be able to work independently or collaboratively, overcome challenges, meet tight deadlines, liaise effectively with external professionals, analyze and interpret complex information, and produce clear verbal and written reports to inform procurement standards. Self-motivated and time-efficient, the candidate should be able to develop policy, promote a culture of quality, and use procurement strategically as a business tool, while also understanding safeguarding issues and addressing them appropriately.

When will I be working?

You will be working Monday to Friday between 9am and 5.18pm

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you a visionary leader with a passion for volunteer supported services? Do you thrive in dynamic environments and want to make a real difference in the lives of witnesses and onboarding a diverse team of volunteers?

Victim Support is seeking an inspiring leader to join our Witness Service Mobilisation Team as the Head of Volunteering - Witness Service. In this pivotal fixed term role, you will lead the strategic development and operational delivery of the volunteering workstream during the Witness Service mobilisation, ensuring a diverse, skilled, and engaged volunteer workforce that enhances Witness Service delivery. You will develop and implement a volunteering strategy, update operational frameworks, manage risks, and champion diversity and equity goals. You'll also be responsible for engaging volunteers through the transition of the Witness Service, designing recruitment and onboarding strategies, and raising the profile of volunteers both internally and externally.

The role is full-time, flexible working available, fixed term until 31 March 2026.

What We Offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

The role involves working with sensitive and potentially traumatic subject matter and Occasional travel to attend meetings will be required.

As Witness Service Head of Volunteering, you will:

• Create and deliver a Witness Service mobilisation plan delivering the mobilisation project outcomes within the Witness Service volunteering strand.
• Develop and implement a volunteering strategy aligned to organisational and mobilisation priorities inclusive of diversity and equity goals.
• Update operational frameworks and formal volunteer policies.
• Manage risks and issues related to volunteering.
• Communicate and engage with volunteers regarding the transition to Victim Support.
• Design and implement recruitment and onboarding strategies reflecting community diversity.
• Lead and manage the volunteering mobilisation team, providing strategic direction, coaching, and development.
• Collaborate with senior leaders and operational teams to embed volunteering into service delivery and organisational culture.
• Provide expert leadership and advice on volunteer management practices, policies, and systems.
• Represent the Witness Service Mobilisation externally to promote volunteering and build strategic partnerships.
• Oversee volunteer engagement initiatives, including recognition programmes and forums.
• Provide regular reports to governance boards and senior leadership teams on progress, challenges, and volunteer metrics (recruitment, retention, training completion)

You will need:

• Proven experience in developing volunteer strategies
• Experience in data analysis and impact reporting
• Expertise in designing and delivering diverse volunteer management, systems and policies
• Strong leadership and stakeholder management skills
• Budget management and financial accountability
• Knowledge of the funding landscapes, and regulatory frameworks
• Emotional intelligence, empathy, and the ability to influence and inspire

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria. We are also happy to make reasonable adjustments during the selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

• Shortlisting 06-10-25.

• Applicants will need to be available for interview on 13-10-25

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Do you want to be part of an exciting service, supporting children and young people with mental health issues or emotional wellbeing needs?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Job title: CYP Support Worker – WithYOUth Service (Children and Young People)
Reference: 300
Salary: £23,809 - £25,238 per annum incl. Outer London Weighting
Hours: 37.5 hours to be worked flexibly across a 7-day week, between the hours of 2pm – 10pm (excluding bank holidays
Contract: Fixed Term until September 2026 (with possibility to extend)
Working base: Watford Wellbeing Centre (expectation of working flexibly in our centres across Hertfordshire and from home)

About the Project

Hertfordshire Mind Network (HMN) has been awarded Hertfordshire’s CAMHS Early Help Digital Intervention Service (WithYOUth).

The WithYOUth Service is an innovative partnership between BfB Labs and Hertfordshire Mind Network to provide a countywide digital service that is accessible to children and young people aged 5 – 18, at the earliest point of an emerging emotional wellbeing and/ or mental health need. The service will operate between 14:00 – 22:00 seven days a week.

Purpose of Post

As a CYP Support Worker you will be responsible for delivering this exciting service as part of a wider team, and whilst experience is advantageous, the most important thing to us and the children and young people we support is having the right values, skills and commitment to being part of this dynamic, new provision.

Our trauma-informed model offers a range of support options for CYP, based around digital interventions and supported by one-to-one and group sessions, so children and young people can engage in the way that works best for them. The service will build resilience in CYP by working with them to develop coping strategies and solutions that will enable them to improve their own health and wellbeing. We will also provide advice and guidance to parents/families/carers and professionals to provide a holistic response to supporting CYP and creating a network around them to empower and enable positive change.

We are looking for passionate, creative and committed individuals who wants to support children and young people to thrive.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days pro rata after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Closing date for receipt of applications is 20th October 2025.
Please note: We will close the advert prior to this date if we receive sufficient applications.
Interviews to be held week beginning 27th October 2025 and will be held online via Teams.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

A home is the foundation for everything. Join SPEAR’s Housing First team in Tower Hamlets and help people who’ve experienced rough sleeping to secure and keep a safe, permanent place to live.

Location: Tower Hamlets, London
Salary: £33,364 per year 
Hours: 37.5 per week, Monday to Friday

As a Housing First Worker, you’ll:

• Build trusting relationships and provide flexible, one-to-one support.
• Work in partnership with the London Borough of Tower Hamlets and local agencies to help people stay housed, improve their wellbeing and feel part of the community.
• Respond to changing priorities and manage situations as they arise, making sure services reach those who need them most.

What we’re looking for
You’ll bring experience of supporting people affected by homelessness or other complex challenges, plus the empathy, resilience and practical skills to make a lasting impact. You’ll know how to build rapport, plan support, and work collaboratively with housing and health services.

Why join us
At SPEAR, you’ll be part of a friendly, skilled charity team dedicated to ending homelessness. We offer comprehensive training, opportunities to progress, and strong wellbeing support—so you can thrive while helping others do the same.

Your Benefits

• Generous holiday – 26 days plus public holidays, rising by up to 5 extra days with length of service
• Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
• Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
• Cycle to Work – Save on a new bike and accessories through salary sacrifice
• Season ticket loan – Interest-free loan for annual travel passes
• Moving house day – Extra day’s leave when you move home
• Financial security – Life assurance (4× salary) and interest-free emergency staff loan
• Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
• Career development – Ongoing training, learning and progression opportunities
• Blue Light Card – Discounts across a wide range of shops, restaurants and services

SUPPORT OUR LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re expanding our team and searching for two Challenge Events Officers. Your mission? To deliver an ambitious portfolio of third-party, owned and DIY events, to inspire and support our growing community of Fundraisers as they take on epic challenges, all in support of CALM’s life-saving work.

• You’ll join a growing team, fresh off its biggest fundraising year to date

• You’ll help shape meaningful experiences for thousands of fundraisers 

• You’ll turbocharge your professional skills across fundraising, events and communication 

• You’ll help prevent suicide and make a life-saving difference for people struggling with life

Not bad, right? Plus, you’ll get to work in an inclusive, collaborative and development-focused environment, and receive excellent benefits, including a nine day fortnight, unlimited annual leave, enhanced pension scheme, and access to therapeutic and wellbeing services.

SOUND LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Our Challenge Events team has just seen a 60% increase in fundraiser numbers this year. We’re hiring now to unlock the full potential of this incredible community. Reporting into the Challenge Events Manager, you’ll boost our ability to grow our portfolio of events and connect personally with the incredible people who support CALM on a day to day basis. 

The reasons people fundraise for CALM can be deeply personal. They might have lost someone to suicide, used our helpline for themselves or someone they know, or they might want to support a lifesaving service. By understanding what drives them, you’ll shape and deliver event experiences that feel meaningful and memorable, strengthen their connection to CALM, and inspire them to keep coming back for more. 

YOUR RESPONSIBILITIES

CORE

• Contribute to CALM’s fundraising targets, through excellent event delivery, relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meetings and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Support on delivery of the Challenge Events portfolio, ensuring Challenge Event Fundraisers are staying on track - such as completing registration forms on time, and setting up fundraising pages

• Provide general support to the Challenge Events Manager with event day delivery as required

• Represent CALM at Challenge Events, including acting as an Event Day Lead, and attending wider CALM events

• Work with the Challenge Events Manager and Event Fundraising Lead to develop our portfolio of events, analysing performance, identifying opportunities and putting ideas into action

• Steward CALM’s Challenge Event Fundraisers effectively throughout their journey when supporting CALM, to ensure they feel appreciated and inspired to fundraise for us

• Be the friendly voice of CALM, responding to enquiries through the website or phone in a timely manner

• Proactively craft and send personalised emails to fundraisers to drive retention and satisfaction

• Help with the management and optimisation of the Challenge Event email automated journeys used to steward participants in the lead up to and after their event

• Help to devise and manage our email marketing strategy to event participants 

• Deliver stewardship calls to Challenge Event Fundraisers - welcoming them to the team upon sign up, wishing them good luck before their event, or offering them fundraising guidance and support 

• Work across various income platforms to ensure fundraising pages and donations are correctly coded, including JustGiving and Enthuse

• Support on the maintenance of relevant pages on the CALM website

• Analyse feedback from fundraisers via our post event surveys and identify areas for improvement

• Engage with Fundraisers on our CALM Facebook groups - sparking conversation and fostering a supportive community atmosphere

• Recruit and manage volunteers to support at events

• Work with the wider organisation to improve processes and data management

• Support in other areas of Public Fundraising as required, including community fundraising and individual giving.

Competencies

Essential

• A strong understanding of challenge event fundraising 

• Able to take initiative, manage a varied work load with great organisational skills

• Passion for fundraising and understanding of the importance of providing excellent supporter care by telephone, SMS, and email

• Confident making telephone calls, with a friendly and empathetic telephone manner 

• A creative mind and ability to problem-solve

• A self-starter, happy and able to develop areas of work that might not have been done before 

• Excellent IT skills

• Willing to work occasional out of hours and weekends as required

• Understanding of CALM, why people choose to support us

• Act as a positive ambassador for CALM, working in line with our ethos, policies and branding 

Experience

Essential

• Experience in event delivery (preferably from within the third sector)

• Experience in a fundraising role 

• Experience in a customer or supporter facing role, interacting with customers/supporters on a day to day basis

Desirable

• Experience working with a CRM database (preferably Salesforce)

• Experience working with fundraising platforms, such as Just Giving and Enthuse 

• Experience of using email marketing tools and managing email campaigns

• Experience of using G-suite

Why work for us?

Reports to: ​Challenge Events Manager 

Contract: Permanent 

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm. The right candidate will be willing to work occasional out of hours and weekends as required.

Salary: £30,000 - £33,000 per annum

A work environment that values creativity, personal growth and collaboration.

The closing date for applications is Friday 10th October 2025.

About us:

We're the Campaign Against Living Miserably (CALM) - a suicide prevention charity fighting to reduce the devastating impact of suicide in the UK.

We run a life-saving helpline for anyone affected by suicide or suicidal thoughts, and our website has loads of tools and resources packed with practical advice.

We also run vital campaigns to increase awareness, smash stereotypes, and change the culture around mental health and suicide.

The Diocese of London is seeking a Youth Ministry Advisor to play a key role in advancing our Christian mission by resourcing and empowering churches in their work with young people. This is a strategic role that supports our 2030 Vision, with a particular focus on the priority of Growing Younger — ensuring that young people across London are engaged, valued, and nurtured in their faith journeys.

This is a permanent, part-time role (0.6 FTE, 21 hours per week), based in Pimlico (London) on a hybrid working basis.

Job responsibilities

· Act as the subject matter expert for Youth Ministry within the Diocese

· Provide training, advice, and consultancy to parishes and clergy, including youth elements of Cultivate

· Lead and facilitate online and in-person events for paid youth workers

· Build networks of support for paid youth workers across the Diocese

· Deliver Launchpad courses for vicars, in partnership with Youthscape

· Contribute articles to the Growing Younger Briefing and Diocese website

· Support and engage volunteers and paid workers via the Mighty Leaders community platform

· Visit parishes, youth groups, and other youth provision to provide support and advice

· Assist parishes in establishing new youth provision

Please refer to the attached Job Description for the full details on responsibilities.

Person Specification

· Degree level qualification or relevant experience in Youth Ministry

· Significant experience working with young people in church and community contexts

· Experience in developing training resources and leading training for adults

· Strong interpersonal and communication skills, able to engage with a wide range of people

· Proven knowledge of Christian youth ministry

· Practising Christian

· Right to work in the UK

· Enhanced DBS check required

· Experience networking within the Church of England and other para-church organisations (desirable)

· Experience writing for newsletters, websites, or other publications (desirable)

· Ability to work in diverse contexts (desirable)

Please refer to the attached Job Description for the full details on Person Specification.

About the London Diocesan Fund
The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises c.400 parishes north of the River Thames and within the M25 motorway. You can find our Diocesan 2030 vision, which outlines our priorities for the next 10 years here: Our Vision.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the LDF, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people.

Equality, Diversity, and Inclusion
The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. We particularly encourage applications from Global Majority Heritage/UK Minority Ethnic backgrounds, women, and disabled people, who are currently under-represented in our workforce.

Safeguarding
The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.

Benefits of working with us

· Competitive remuneration package

· 27 annual leave days (rising to 30 after 5 years) plus bank holidays (pro-rata for part-time staff)

· 15% employer pension contribution (salary sacrifice available)

· Death in service benefit (x3 basic salary)

· Enhanced maternity leave (six months full pay after 12 months’ service)

· Season ticket loans

· Access to Benenden Health Insurance

· Employee Assistance Programme (counselling through Health Assured)

· Optical benefit (eye test and contribution to spectacles)

· Two additional paid days for community volunteering

To apply:

Submit your application and CV online via Pathways. Please refer to the person specification and JD when you’re answering the application questions.

For more details, please see the full Job Description and Person Specification or visit the LDF Careers Page.

Location: London/Hybrid
Department: Finance
Contract type: Permanent
Hours: Full Time (35) and Part Time considered
Salary: £45,000 - £55,000 per annum skills and experience dependant

Providing transformative financial strategy and performance for transformative social impact.

The Big Issue Group is looking to appoint 2 Finance Managers as part of a transformative approach to how are finance team support and advise our wider group of companies. One of which will support our Media, Commercial and Funding functions and the other will support our frontline (outreach and support) team, our Big Issue Recruit team and our central services team.

We’re on an exciting journey to modernise and transform our finance function—and we’re looking for driven, forward-thinking individuals to be part of it who are passionate about precision, process, and progress. Our goal is to build a finance team that not only delivers exceptional control and accuracy, but also acts as a proactive partner to the wider organisation.

These roles are ideal for proactive individuals with a strong background in financial management and a recognised UK accountancy qualification. You will play a key role in driving financial performance, ensuring compliance, and supporting strategic decision-making.

You will take the lead the preparation of monthly, quarterly, and annual financial reports, manage budgeting, forecasting, and variance analysis processes, oversee cash flow, working capital, and treasury functions and ensure compliance with FRS 102 and other relevant accounting standards, particularly around income recognition and disclosures.

You will also be building and maintaining working relationships with teams across the Big Issue Group and helping to build a team both for now and for the future by liaising with external auditors, tax advisors, and regulatory bodies, supervising and mentoring trainee finance staff, supporting strategic planning and business case development and implementing and improving financial controls and systems.

We’re creating a collaborative, digitally enabled environment where innovation is encouraged and knowledge is shared. Experience with cloud-based accounting tools (such as Xero and its ecosystem) is a plus, but more important is your mindset: curious, adaptable, and eager to make a difference. If you're ready to help shape a modern finance function that’s integrated, agile, and future-focused, we’d love to hear from you – please download the Job Pack from the link below (Big Issue Jobs Board - If viewing this on an external Jobs Board, please click through to the BIG Jobs Board) for a full description of the roles or click "Apply" to apply for the role!

Salary and Benefits offered:

• Salary of £45,000 - £55,000 per annum skills and experience dependant.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Blue Light benefits card
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role is based at our Head Office In Finsbury Park, London with Hybrid working available - a minimum of 2 days per week in the office.

Closing date - 12th October 2025 (23:59pm) Please Note: We may shortlist and interview before the stated closing date so please apply asap.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities.

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd, Big Issue Invest Ltd, our social investment arm, and Big Issue Changing Lives Community Interest Company.

REF-224 178

Job Title Database Officer

Location Hybrid – Home/London Office, EC4Y                        

Hours of work 9:15 am – 5:15 pm (35 hours PW)

Salary                   £30,000 per annum 

Reporting to      Database Manager

Are you passionate about creative data solutions, excellent data hygiene, and accuracy in all aspects of your work? Join Premier as a Database Officer and be part of a dynamic team that sits at the heart of this forward-thinking organisation. 

Premier, Europe’s leading Christian Media organisation, is at an exciting juncture in our journey. In this pivotal role, you'll be responsible for creating data solutions, maintaining multiple databases, and providing segmented data files for multiple internal stakeholders. Your efforts will directly contribute to sustaining and advancing Premier’s mission, to help people encounter God through media. 

Role Overview

In this role you will: 

• Import and accurately record all supporter engagement activities into the main database.

• Help maintain the quality and integrity of all databases by conducting regular data cleansing, record de-duplication, and implementing updates from data hygiene services.

• Work across multiple databases including Raiser’s Edge (Fundraising), FiveCRM (Telemarketing), Dot Digital (Email), and in-house solutions (SQL and SharePoint).

• Assemble and deliver segmented data files for direct marketing campaigns, including postal mailings, emails, and outbound calls, ensuring all files are accurate, criteria-compliant, and free of duplicates.

Why Join Premier?

• We offer competitive salary

• Hybrid work

• Additional leave on your birthday

• Extra annual leave in addition to statutory

• Competitive sickness absence pay scheme

• Life Assurance scheme

• Employee Assistance with online GP scheme 

• Working from home equipment allowance

• Eye care scheme 

• Enhanced Maternity and Paternity leave pay 

In addition to competitive pay and benefits, Premier offers:

• Great place to work, with people that support, encourage and look out for one another. You will love coming into work, both in person and virtually.

• Mission-driven work where you make a tangible impact by contributing to a mission that reaches millions worldwide.

• Dynamic team culture with supportive, creative, and passionate team that values innovation and collaboration.

Please note that the post-holder will work in a Christian environment. Therefore, it will be necessary for the post-holder to have respect for the Christian faith, and its values and be in sympathy with our organisational aims.

Ready to make a lasting Impact? Apply now!

Sense International are currently recruiting for a Senior Trusts and Fundraising Manager to join their Fundraising team. This 10 month fixed term opportunity will work on hybrid basis from our office in King's Cross, London, working 37.5 hours per week.

The successful candidate will lead in the strategic development and implementation of an ambitious Trusts and Foundations and Corporate fundraising strategy for Sense International that supports income growth and ensures that we deepen our relationships with existing and proactively engage new Trusts and Foundations as well as Corporate partnerships. 

Sense International’s Trusts and Foundations income has grown by over 200% in the last 2 years and this role continues to be integral to our success. Due to the proximity you have to our projects and county teams you will witness first-hand how your work directly impacts the lives of children and young people with deafblindness.

You will also manage a Fundraising Officer that will support in building the Trusts and Foundations portfolio and in particular the newly developing corporate foundations strategy.

Key Responsibilities

• To develop and implement an effective Trusts and Foundations and Corporate fundraising strategy for Sense International as well as yearly operational plans to ensure future income growth.
• To lead on new business leading on focusing on medium to large donors (£100k+) and build strategic relationships that go beyond a simple financial transaction but create long term partnerships.
• Bring together concepts that are innovative and compelling for a trust and corporate audience, working alongside our country teams to support in the development.
• To manage and implement a programme of high quality proposals to Trusts and Foundations and Corporates that are aligned with Sense International’s funding priorities with the aim to secure large multi-year gifts of £100+.
• Provide line management to the Fundraising Officer providing clear and targeted support and development, responsible for managing the wider portfolio of corporate and challenge events, small fundraising appeals and mailings to mid value donors, trusts and corporates.
• To communicate Sense International’s vision and our work on the ground (both verbally and in writing) in a persuasive and knowledgeable manner preparing well targeted proposals, pitches and reports.
• To involve the Sense International Trustees and Executive Team in the process of building relationships with Trusts and Foundations and Corporates and exploring networks to help with new approaches.
• Support in building a Change Makers Circle to include our high value trusts and foundations and corporate partners.

Key skills and experience

• In-depth experience of trusts and foundations fundraising and knowledge of best practise fundraising techniques.
• Experience in identifying and researching trusts and foundations that have the potential to support a specific cause.
• Experience of building excellent senior relationships with trusts and foundations producing cultivation and stewardship plans for new and existing supporters respectively.
• Experience of working with senior Trustees and Executive Team to explore networks to help with new approaches.
• Experience in setting and managing budgets including reforecasting and reporting against targets.
• Excellent verbal and written communication skills with the ability to communicate passionately and persuasively while communicating complex information in an accessible and convincing format.
• Willing and able to travel internationally to visit programmes and conduct donor visits. 

For a full job description and person specification, please see the link on the left hand side of the page.

About Sense International

Sense International is the only international non-governmental organisation dedicated to supporting people with deafblindness and their families around the world. Sense International supports programmes in Kenya, Tanzania, Uganda, Romania, Peru, India, Bangladesh, and Nepal. 

The Sense International team provides strategic leadership to the Sense International global family and supports global programmes and fundraising in addition to day-to-day support on operations including finance and human resources. Additionally, the Director of Sense International is line manager to the Regional Director of East Africa, who overseas programmes and operations in Kenya, Uganda and Tanzania and she also line manages the Director of Sense International Romania and the Director of Sense International Peru.  The Director of Sense International also sits on the boards of Sense International Kenya, Sense International Uganda, Sense International Tanzania, Sense International Romania and Sense International Peru. 

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.