Supporter service manager jobs in norwich, greater london
About Us
The vision of Harris Academy Clapham is a simple one. From our opening in September 2020, our academy is a place where ‘everything is possible'.
The Clapham curriculum is designed to meet the needs, aspirations and abilities of every one of our students. Our aim is to improve their life chances and enable them to make a positive contribution to the city and world in which they live.
At Harris Clapham, the curriculum is delivered through high-quality teaching. This is codified in our research-informed approach to pedagogy, which we call the Clapham Way. The following principles apply in our curriculum:
- Subject specific knowledge and skills come first
- Embedding and building on the basics – ensuring that every student acquires the vocabulary, literacy and numeracy skills to enable them to fully participate in society
- The curriculum must be rigorous and relevant by engaging with the best of what has been thought and said and acknowledging that knowledge is fluid and can be contested
- The curriculum must prepare for life in modern Britain and beyond, and enable Clapham students to understand their rights and fulfil their responsibilities under the Equality Act.
Through the Clapham academic, enrichment and pastoral curriculum we expect our students to develop powerful knowledge and the following values and character attributes that will enable them to achieve our vision that ‘Everything is Possible'.
Endeavour for excellence
- Learning to work hard and relish challenge.
- Learning to never give up.
- Learning to take sensible risks.
- Learning to always strive for the best for themselves and each other.
Integrity and honesty
- Always acting with kindness.
- Treating others the way they would like to be treated.
Self-belief with a global view
- Growing to have the agency to achieve their ambitions for themselves and the wider world.
Our staff are supported in their work and in developing their future careers via:
- A centralised behaviour system, with each year group supported by non-teaching pastoral leaders
- A programme of instructional coaching, supported by the Step Lab platform
- Access to a wide range of National Professional Qualifications delivered by the Institute of Teaching
- Federation subject consultant support
- Harris Federation professional development training days and networking support.
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Summary
Do you have experience supporting students with SEN? Harris Academy Clapham is seeking to appoint an exceptional, experienced qualified teacher as SENCO.
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Main Areas of Responsibility
The purpose of your role will be:
- To ensure that Academy practice is compliant with the SEND Code of Practice (2014) and other relevant statutory requirements
- To work with the Academy Leadership team ensuring an ethos of Inclusion within the Academy and a culture of high aspirations for students with SEND
- To work with the Academy Leadership team ensuring the implementation of the Academy SEND Policy
- To ensure that the provision of SEND support is in accordance with the aims of the Academy and curricular policies
- To be responsible for maintaining an accurate and up-to-date Academy SEND Profile
- To be responsible for the accurate identification of SEND need across the Academy, ensuring a rigorous and thorough assessment process
- To be a role model with regard to Quality First Teaching and differentiation within your own teaching practice
- To be responsible for the embedding of Quality First Teaching across the Academy
- To be responsible for the Academy SEND Offer, ensuring high quality targeted interventions enabling students with SEND to make better progress
- In consultation with the Academy Leadership Team, to provide a programme of professional development with regard to SEND, that ensures all staff have the knowledge, skills and understanding to plan teaching and learning effectively and enable students with SEND to make expected progress
- To be responsible for tracking the progress of students with SEND, using a wide range of Academy data relating to progress, attainment, referrals, exclusions, detentions and attendance to identify barriers to learning
- To deploy staff and resources according to the needs of SEND students
- To write a termly report to the Governing body on progress and developments
Qualifications & Experience
We would like to hear from you if you have:
- QTS (or equivalent) and a good undergraduate degree
- Evidence of Continuing Professional Development relevant to the SENCO role or willingness to undertake this training.
- Knowledge and understanding of national priorities, current curriculum development and an ability to design and implement an innovate curriculum based on students' needs
- A thorough understanding of quality assurance techniques
- An appreciation of student motivation
- An understanding of how professional development contributes to the raising of quality
- SEN experience in a secondary school
- Evidence of successful teaching experience
- Evidence of pastoral experience
- Experience of working with key stakeholders such as parents, governors, employers etc
For a full job description and person specification, please download the Job Pack.
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Rewards & Benefits
Our people are at the heart of our success. We have developed a strong culture of collaboration and best practice, with professional development and career planning at its centre. We invest in our staff with support, coaching, mentoring, and a wide range of top-quality training programmes delivered at every level.
In addition to the opportunities for career development and progression, we also offer a competitive rewards and benefits package which includes our Harris Allowance for teachers on MPS/UPS, a Performance and Loyalty Bonus, Pension Scheme with generous employer contributions, a Wellbeing Cash Plan and many other benefits. Learn more about on our website.
Safeguarding Notice
The Harris Federation and all our academies are committed to ensuring the highest levels of safeguarding and promoting the welfare of children and young people, and we expect all our staff and volunteers to share this commitment. All offers of employment are subject to an enhanced Disclosure and Barring Service (DBS) check, references, an online search, and where applicable, a prohibition from teaching check will be completed.
Equal Opportunities
The Harris Federation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
We value the diversity of our staff and students, and everyone at the Harris Federation is equally valued and respected. We aim to be an inclusive employer that reflects the communities we serve. We are committed to providing a fair, equitable and mutually supportive learning and working environment.
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Next Steps
If you have any questions about this opportunity, please send us an email, or call to arrange a conversation.
Before applying, please download the Job Pack for full details on the job responsibilities and person specification. This will be helpful for you when completing your application, and throughout the recruitment process.
We encourage you to apply as soon as possible as we may interview and offer to a candidate before the closing date. Please note that we only accept applications submitted before the closing date via our careers website.
Based: Central London, Green Park (with flexibility to work one or two days a week at home)
Contract: Full time, 35 hours per week (some flexibility is possible for the right candidate)
About the Foundation
The Bernard Sunley Foundation is a family grant making foundation which supports charities in England and Wales working to raise the quality of life and provide greater opportunities for the young, the elderly, the disabled and the disadvantaged.
The Foundation has awarded over £140 million in grants since it was established in 1960. Each year, the Foundation awards nearly £5 million to capital projects that deliver a real community focus or provide facilities to support those in need. Grants are made across the Foundation’s four funding categories of community, education, health and social welfare. In the last financial year, the Foundation made 380 grants, totalling £4.860 million.
About the role
The Grants Officer will join our small, hardworking, friendly team and will be responsible for overseeing the monthly grants programme. They will support the Director in collating the board papers for each of the three annual Trustees’ meetings. They will also be expected to help assess the large and medium grant applications that go through to the Trustees’ meetings. The new Grants Officer will be asked to visit charities and projects, which will entail travel across England and Wales. The new Grants Officer will also maintain the grants database, be responsible for updating the new website and be the first port of call for any grant application enquiries.
About you
This role would suit a range of candidates and we are open to candidates without direct grant making experience but the successful candidate will need a demonstrable understanding and knowledge of the grants world. We are particularly keen to hear from people who have energy, enthusiasm, good communication and relationship building skills and experience and confidence with databases. An understanding of how to read charity accounts would be a bonus but training will be provided for the chosen candidate. You will have an aptitude for working both independently and as part of a collaborative team and managing a varied and busy workload.
To apply
If you would like to apply for the role, please send your CV together with a completed Application Form (attached to this ad), by 10am on Monday 6 October to the email address in the Candidate Information Pack (also attached).
More Information
If you want to discuss anything in more detail, please email or call Allyson Davies, our recruitment advisor, via the contact details in the Pack.
The role
Resuscitation Council UK (RCUK) is seeking an experienced and visionary academic leader to become the inaugural Director of the Resuscitation Outcomes Consortium UK (ROC-UK). This strategic role offers a unique opportunity to shape the future of resuscitation research across the UK, fostering collaboration, innovation, and measurable impact.
This role reports to the Director of Clinical and Service Development and has key relationships with the President and the Chair of the Research Committee.
About ROC-UK
ROC-UK is a newly established national initiative supported by RCUK designed to connect researchers, clinicians, funders, and policymakers to advance cardiac arrest research. ROC-UK will support a vibrant research community, promote knowledge exchange, and facilitate the translation of evidence into clinical practice and policy.
Why Join Us
RCUK is a respected authority in resuscitation education, guidelines, and public engagement. As Director of ROC-UK, you will be at the forefront of a transformative initiative with national and international reach, helping shape the future of cardiac arrest research and outcomes.
Key Responsibilities
· Establish and lead ROC-UK, setting strategic direction and operational priorities.
· Build partnerships across academia, NHS, industry, and charitable sectors.
· Support early-career researchers and promote access to funding.
· Translate research into clinical and policy impact.
· Represent ROC-UK nationally and internationally.
· Facilitate workshops, meetings, and funding related activities.
Person Specification
Essential:
· PhD or equivalent in health sciences, clinical research, or public health.
· Strong portfolio of externally funded research and publications.
· Experience with NHS datasets and cardiac arrest registries.
· Proven ability to influence clinical practice or policy.
· Excellent leadership, communication, and stakeholder engagement skills.
Desirable:
· Personal research fellowship.
· Experience mentoring MSc/PhD candidates in cardiac arrest research.
Application Process
Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'ROC Director' in the subject line.
The closing date for receipt of completed applications is 17:00 on Tuesday 7th October 2025.
Important information
This role is offered as a five-year secondment. Successful applicants will be seconded to the Resuscitation Council UK, subject to approval from their primary organisation.
Please note: We reserve the right to close this advert early if enough suitable applicants apply.
Join Samaritans as a Legal and Compliance Officer and you’ll play a vital role in supporting Samaritans’ Legal Team. You’ll help ensure our contractual and procurement processes are followed, enabling strong and secure external relationships. You will also provide support for data protection and the wider compliance process.
Contract
- £35,000 – £40,000 per annum plus benefits
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Full time (35hrs per week)
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12-month fixed term contract
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Hybrid working: Linked to our Ewell (Surrey) office
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In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month
- We are passionate about flexible working, talk to us about your preferences
What you’ll do
- Advise on contract principles and procurement processes
- Maintain contract templates, guidance materials, and training resources
- Oversee the signing of contracts and maintain our contracts database
- Support the drafting, review, and negotiation of contracts
- Advise staff on common contractual issues including variations, renewals, disputes and terminations
- Respond to day-to-day data protection queries and managing the data protection mailbox
- Assist with Records of Processing Activity (RoPA) and Subject Access Requests
- Support broader legal and compliance processesas required
What you’ll bring
- Strong attention to detail and analytical skills
- Ability to identify risks and gaps in legal and compliance documentation
- Sound understanding of charity compliance frameworks (or experience in a similar sector)
- Excellent communication with experience explaining complex concepts in simple terms
- Strong organisational and time management skills
- Qualification in a legal or compliance field (desirable)
- Experience of working within a legal setting (desirable)
Why Samaritans?
At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.
We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Apply now
If this sounds like the opportunity for you, please apply. You will be asked to answer application questions and to upload your CV and a short cover letter.
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: 14th October @ 09:00am
Interviews: w/c 20th October
The client requests no contact from agencies or media sales.
We’re looking for a Customer Care Coordinator to join our welcoming team at the Royal British Legion. This is a fantastic chance to be part of one of the UK’s most recognised charities. You’ll be the first point of contact for supporters and members of the public, ensuring every interaction is handled with warmth, professionalism and care.
Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.
As a Customer Care Coordinator, you’ll take incoming calls, process donations, and help with requests ranging from wreath orders to fundraising materials. You’ll also keep supporter records accurate and up to date, making sure each individual has a smooth and positive experience with us. Every day will bring something different, but your role will always be centred around giving our supporters the very best service.
We’re looking for someone who enjoys working in a fast paced environment, has a confident and empathetic telephone manner, and takes pride in attention to detail. Previous experience in customer service or call handling is highly valued, as is familiarity with databases or CRM systems. Above all, you’ll be passionate about delivering exceptional care and leaving supporters with a lasting positive impression.
By joining us, you’ll be playing an important role in campaigns like the Poppy Appeal and Fields of Remembrance, directly contributing to the work we do for the Armed Forces community. If you’re enthusiastic, professional and want to be part of a close-knit, dedicated team, we’d love to hear from you.
Based at our Central London Office in SE1 with flexibility for hybrid working after an initial period of approx.. Hybrid working will involve a minimum of 2 days per week spent at our Central London office.
Employee benefits include -
- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension contributions, with Employer contributions ranging from 6% to 14%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: 19th October 2025
Interview Date(s): Interview dates expected between 27th October – 7th November (subject to change)
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
Join us at the Foundling Museum at a pivotal moment in its story. We are seeking an experienced, conscientious and collaborative Director of Development to lead our fundraising and strategic growth.
With passion, creativity and realism, you will drive philanthropic support, nurture key relationships and be a key contributor to shaping the Museum’s future as we build on its unique heritage and national profile.
You will bring proven leadership, deep understanding of cultural fundraising and the ability to inspire colleagues, supporters and stakeholders to achieve income targets. This is a rare opportunity to make a dynamic impact on a museum with history, relevance and ambition.
Role Overview
The Director of Development at the Foundling Museum will lead the Museum’s fundraising strategy, driving income generation to support its mission and programmes. This senior leadership role oversees all aspects of fundraising, including corporate sponsorship, individual giving, trusts and foundations, membership schemes, philanthropic campaigns and communications.
The Director of Development works closely with the Museum's Director (CEO & Artistic Director), Trustees and key stakeholders to cultivate relationships with high-value donors, build strategic partnerships and secure sustainable financial support. As part of the Senior Management Team, this new role will work in collaboration with the Director of Finance (PT) and Director of Commercial and Operations (FT).
Reporting directly to the Museum Director, the role involves managing a small development team (2FTE) and communications team, setting ambitious targets and achieving actual income goals, ensuring alignment with the Museum’s values and strategic priorities.
The Director of Development will play a critical role in shaping the Museum’s long-term financial resilience, leveraging the Museum’s reputation and impact to inspire and engage supporters from diverse sectors.
Key duties
Strategic Leadership
- Develop and implement a comprehensive fundraising, membership and partnership strategy to support the Museum’s short and long-term goals
- Work closely with senior leadership and the Board to align fundraising priorities with the Museum’s mission and strategic objectives
- Fundraising
- Lead efforts to secure major gifts and corporate sponsorships, with a particular focus on individuals, trust and foundations, and corporates
- Oversee the development of compelling proposals, pitches, and presentations to corporate and individual supporters, including negotiation of corporate and philanthropic agreements
- Work with trusts, foundations, and statutory funding bodies to secure grants that support the Museum’s exhibitions, programmes and capital projects, ensuring timely and accurate reporting on all grant-funded activities
- Ensure that proper due diligence around potential donors is conducted in line with the organisation’s policies and compliant with the Fundraising Code of Practice of the Fundraising Regulator and other national bodies with which the Museum is registered
- Donor and Partnership Development
- Identify, cultivate and secure new high-value donors of all types, including individuals, corporate partners, trusts and foundations and statutory funders
- Develop strong professional relationships with the Museum’s existing donors in a warm and personal atmosphere and in alignment with the Museum’s values
- Strengthen existing relationships with key stakeholders, including internal colleagues and board and committee members, to harness their relationships and foster a culture of philanthropy and understanding of fundraising across the organisation
- With the Director of Commercial and Operations, plan and deliver all major Museum events for key stakeholders
- Lead the team to cultivate the membership base of the Museum
- Leadership & Team Management
- Manage the fundraising team, providing guidance and support to ensure success in meeting income targets
- Manage the communications team to oversee the brand, marketing, media communications and related budgets
- Oversee digital communications, including website and social media, to increase income generation, philanthropy and partnerships
- Foster a collaborative and results-driven culture within the team, and with SMT across the staff
- Financial & Administrative Oversight
- Monitor and evaluate the effectiveness of fundraising activities, ensuring that targets are met and that funds are raised in line with the Museum's mission
- Oversee the fundraising budget and ensure efficient use of resources
- Liaise with the Director of Finance to ensure fundraising revenues are accurately tracked and accounted for
- Ensure complete, accurate and timely processes are conducted around all fundraising activity, including gift administration and acknowledgement, Gift Aid, GDPR compliance, etc.
- Provide regular reports to the Museum Director and Board of Trustees on the Museum’s progress on key projects and targets as articulated in the Museum’s strategic plan
- Public Relations & Advocacy
- Serve as a key ambassador for the Museum, deputising for the Director where appropriate regarding income generation, enhancing its public profile and strengthening its reputation in the philanthropic and corporate sectors
- Represent the Foundling Museum at events, donor meetings and public forums
- Keep up to date on best practice in cultural fundraising and charity sector fundraising and communications, and bring this knowledge back for institutional benefit
Person Specification
Experience (required)
- Proven leadership, ideally at least 5 years, in a similar role where philanthropic and grant income is central to the success of the organisation
- Extensive experience of shaping and implementing fundraising strategies that have delivered a step change increase in actual income
- A substantial fundraising track record in securing income from diverse constituencies and across funding types, including personal experience in securing major gifts and managing teams to do the same
- A demonstrable history of innovation and entrepreneurial approaches to identifying income generation opportunities and pushing organisations forward to increase income
- Proven experience of nurturing long and short-term funding opportunities and being the key point of contact for both
- Significant team leadership experience of creating, leading, inspiring and motivating a high performing team and collaborating with a wide range of colleagues and stakeholders
- Strong performance management skills with a proven ability to develop, articulate and champion funding opportunities and gain buy-in among staff and key stakeholders, including board and committee members
- In-depth understanding of relevant UK charity and tax legislation, due diligence processes and policies relating to fundraising
Experience (desirable)
- Extensive experience of fundraising in arts and / or heritage, preferably in the UK
- Knowledge of effective fundraising in Europe and the US, including tax-effective giving
- Thorough understanding of Data Protection legislation as it relates to fundraising, marketing and communications
- Experience of effective endowment and legacy fundraising strategies
- Personal characteristics and skills (required)
- Ability to lead, motivate and inspire a fundraising and communications team
- Excellent written and oral communication skills
- Highly developed negotiation, influencing and persuasion skills
- A natural networker who builds confidence and trust and can represent the Foundling Museum at the highest levels and garner respect within peer networks
- Project management skills and ability to remove any organisational roadblocks that exist in relation to development
- Resilient, diplomatic and resourceful in solving problems
- Ability to prioritise and focus on the areas of greatest impact
- Commitment to the highest professional and ethical standards
- Strongly numerate with the ability to be entrepreneurial and take measured risks
- Alignment to the Foundling Museum’s values, communicating clearly, transparently and consistently; having accountability and working as part of a collaborative team towards a common purpose
- Enthusiasm and passion for the mission of the Foundling Museum and for the importance of increasing engagement with and access to the arts
Conditions of Work and Benefits
- £65,000-70,000 full-time salary, depending on experience. We are open to 0.8 FTE at a pro-rata salary.
- Probation period of 6 months, and notice period of 3 months (1 month during probation)
- This job will be based onsite at the Foundling Museum. For all our employees, there are opportunities for partial hybrid working if desired; we have an agreed minimum of 60% of working hours that must be onsite at the Museum.
- Normal working hours are 9.30am to 5.30pm. This role requires some flexibility, including some mornings, evenings and weekends.
- 25 days annual leave per year (pro rata) + bank holidays (pro rata) + Birthday leave (one day)
- You will be eligible to join a group contributory pension scheme (3 months after your start date)
- Free access to our fully-funded Employee Assistance Programme for wellbeing – WISDOM
- Training support from our online learning platform
- Discount from the Foundling Museum Shop and local partner businesses
- Free or reduced-price access to partner museums
- Access to season ticket, rental deposit and cycle to work scheme loans (3 months from your start date)
- Please also note that this job description will not form part of your contract or your terms and conditions of employment. Duties and requirements of the role may vary from time to time in accordance with the needs of Foundling Museum, its strategy and the directions from the Museum Director.
Application timetable
- Closing date for applications: 12 noon on Monday 20th October 2025
- First interview date: Tuesday 4th and Wednesday 5th November 2025
- Second interview date for shortlisted candidates: Monday 10th November 2025
How to apply
To apply please follow the link to our application portal where you will be asked to upload a completed copy of our standard application form you may also attach your CV if you wish. Please note that the job is being advertsised via CharityJob until the 10th October and after this date you will need to go directly to our website to apply where you will have until the 20th October to submit your application.
PLEASE NOTE: On the application portal, where it requests a CV, please ensure to upload your completed Application Form (required), your CV (optional) the Equal Opportunities Form (optional).
Please get in touch with us if you have any access requirements or queries related to the application process details of how to do this are in the Job description.
If you wish to book a time to have a short informal conversation (phone or video) prior to application with the Museum Director her contact details are in the job description.
Please also note that any offer of employment will be subject to receipt of satisfactory references and proof of right to work in the UK and also may be subject to a DBS (Disclosure and Barring Service) check.
The Foundling Museum is the only cultural institution in the UK to celebrate the lives of care-experienced people, and those who care for them.

The client requests no contact from agencies or media sales.
Our mission is to provide opportunities for people to develop to their full potential, with a focus on children and young people and those who are vulnerable, have a disability or face disadvantage.
We are recruiting two Trainee Children’s Wellbeing Practitioners to join our Emotional Wellbeing and Mental Health Team at YMCA East Surrey.
Trainee Children’s Wellbeing Practitioners (CWPs) will be expected to integrate into YMCA East Surrey’s Emotional Wellbeing and Mental Health (EWMH) team and to support all early intervention work. You will assess and deliver (under supervision), outcome focused, evidence-based interventions to children and young people experiencing mild to moderate mental health difficulties.
This Trainee Children's Wellbeing Practitioner role includes completion of the Child Wellbeing Practice Postgraduate or Graduate level Diploma run by the University of
Sussex, which follows the nationally agreed curriculum to qualify as a Children's Wellbeing Practitioner.
The post holder must have experience of working with children, young people and families with multiple and/or complex needs and hold a minimum qualification equivalent to a NVQ Level 3 in a relevant field. In addition, the successful candidate must hold a valid UK driving licence and have access to a vehicle.
For the Level 6 (Graduate Diploma) the minimum level would be 3 x A-levels with grades of AAB - BBB (BBC if meet the criteria for contextual offer), or an equivalent qualification such as NVQ level 3 or above, or equivalent experience (and proven ability to work at graduate level). Evidence of experience of working with children and young people.
For the Level 7 (Post-graduate Diploma) the minimum requirement is a Graduate Degree at 2:2, NVQ level 6 or above in Health Care or equivalent experience (and proven ability to work at post-graduate level)
Working Hours: 35 hours per week, Monday-Friday 9am to 5pm. Includes attendance at the University of Sussex 2 days per week from January to October.
Location: Tadworth, but working across various locations in East Surrey and attendance at the University of Sussex.
Key responsibilities:
· Working in partnership to support children and young people experiencing mild to moderate mental health difficulties
· To develop plans for successful intervention and agreed outcomes.
· To support and empower children, young people and families to make informed choices about the intervention.
· To always operate from an inclusive values base, which recognises and respects diversity.
· To accept referrals within agreed national and local protocols.
· To undertake accurate assessment of risk to self and others.
· To adhere to the service referral protocols. Under supervision, signpost unsuitable referrals to the relevant service as necessary.
· Through close case management and supervision, escalate cases where the level of need becomes beyond scope
· Provide a range of information and support for evidence based psychological treatments, primarily guided self-help.
· Attend multi-disciplinary meetings relating to referrals or CYP in treatment, where appropriate.
· Keep coherent records of all activity in line with service protocols and use these records and outcome data to inform decision making.
· Attend and fulfil all the requirements of the training element of the post including practical, academic and practice-based assessments.
· As well as attendance at the University for training, fulfil private study requirements to enhance learning and prepare assignments for examination - recommendation is 150 hours of study for each of the 8 modules, which includes the teaching days.
· Assess and integrate issues relating to transitions, education and training/employment into the overall therapeutic process.
We are seeking candidates who are passionate about working for a charity and making a difference to the lives of the children and young people in our community.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
PAY: £27,485.00 per annum
BENEFITS:
· Be part of a long-standing and well-respected charity
· Discounted childcare for permanent employees
· Gym membership and free access to all leisure facilities for permanent employees
· Eligibility for Blue Light Discount Retail Card
· Cycle to Work Scheme
· 6.6 weeks annual leave which increases after 2 years continuous service
· Free access to our Employee Assistance Programme
· On site parking
CLOSING DATE: 12/10/2025, Interview will be held 22/10/2025
TO APPLY: Please scroll down the page to the application form. Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equality, diversity and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
YMCA East Surrey requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adult’s barred lists) check, along with reference
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
RISE strives for a world where people can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people, including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
The Advanced Practitioner will manage a caseload of 70% which will involve direct work with service users. The post holder is also required to coach, mentor and develop staff and deliver regular workshops to enhance their skills and expertise in specific area. Additionally, there is a requirement to exercise enhanced responsibilities in relation to conducting specialist risk assessments and work with service users and families. Such responsibilities will include the ability to demonstrate enhanced levels of practice, competence/skills in areas such as direct practice with service users, children and families, multi-agency working, knowledge of organisational systems and processes and the wider social policy context.
The post holder will be required to represent RISE when meeting with external commissioners and key stakeholders, as and when required.
Key Responsibilities
Service Delivery – 70% of workload
- Engage in direct practice with service users, children and families including, where appropriate, co-working with other practitioners (to develop their skills and expertise).
- Use initiative to make decisions to ensure continuity of service delivery.
- Promote and represent RISE Mutual CIC services as required at relevant events.
- Develop excellent relationships with our customers and something like respond positively to their needs.
- Promote high standards of service delivery and lead on internal audits to ensure the quality assurance framework is adhered to.
- Liaise with statutory, voluntary and private sector organisations and participate and facilitate multi-disciplinary and inter-agency working (including involvement in case conferences and reviews). This includes prisons.
- Support the practitioners in arranging cover where there is advance warning of absence and keep the Service Manager informed.
Record Keeping
- Support the day-to-day delivery of key projects.
- Maintain clear records of work undertaken and ensure service integrity.
- Establish and maintain methods to monitor suitability and risk assessments and share good practice.
- Complete specialist risk assessments, and reports and upload on the CRM system.
- Support practitioners to record information effectively on CRM system and follow the RISE recording convention.
Product Design and Development
- Partake in design and development of new interventions, including writing an associated manual and training programme.
- Train identified RISE practitioners to deliver specific interventions, whether this is one-to-one or programmes.
- Be responsible for testing/piloting and familiarisation of new intervention and overseeing delivery of facilitators assigned to the contract.
- Act as main point of contact as the technical expert on the project.
- Attend performance review meetings and deputise if required by the Service Manager or Team leader.
Quality Assurance
- in line with the Quality Assurance Framework, quality assure services and programmes being delivered on the contracts, according to the QA Framework in line with recognised procedures.
- Support practitioners to adhere to a quality assurance framework to ensure there is synergy with the delivery of key performance indicators.
- Ensure effective planning for the delivery of the intervention to achieve quality standards and meet contract requirements.
- Support staff to deliver quality assessments, reports and achieve good outcomes with service users.
- Provide support and advice to other team members in relation to their practice and professional development which may include coaching and mentoring staf.
Evidence & Research
- Design intake/exit questionnaires to evaluate the effectiveness of interventions
- Evaluate the effectiveness of a specific intervention on an ongoing basis, using intake/exit questionnaires, stakeholder, and service user feedback, and adapt it accordingly.
- Support and assist colleagues with the implementation of the Evidence & Research framework for these contracts. Work with research institutions that partner with RISE to contribute to the evaluation of the impact of our new programmes and services.
- Build good thought leadership in a particular area of work delivered within RISE.
Learning and Development
- Deliver training for commissioners and RISE staff.
- Deliver coaching and support workshops and/or Action Learning sets to help staff develop and improve skills, competence and knowledge in RISE interventions.
- Support staff to develop their cultural competence and understanding of culturally informed approaches.
- Contribute to the learning and development of students and others as required. Arrange training, with support from the Service Manager, as requested.
Stakeholder relationships / Performance
- Liaise and share important information with relevant stakeholders and partners to ensure an integrated approach to risk management.
- Liaise with relevant professional agencies involved with the Service User as per data sharing agreements and relevant legislation.
Other duties
- The Advanced Practitioner will also be expected to attend to his/her professional development through training, supervision and learning.
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Cover for other posts as appropriate, and willingness to be trained in new interventions.
Knowledge, Skills, Abilities and Experience
Essential
- A proactive approach to problem solving.
- Strong negotiation skills and the ability to influence external partners, stakeholders and customers to secure mutually beneficial outcomes.
- Experience of delivering and quality assuring interventions to people with complex issues.
- Ability to manage workloads effectively, to meet deadlines and work under pressure and to support others to do so.
- Good communication and Interpersonal skills both verbal, (including presentations) and written.
- Effective team worker with ability to develop and sustain key relationships.
- Using pro-social modelling and motivational interviewing in practice.
- Comprehensive understanding in managing safeguarding issues and procedures and risk management of offenders.
- Working within legislative frameworks and using this application to develop, influence and encourage partnership working.
- Ability to work co-operatively and flexibly with colleagues as part of a multi-disciplinary team.
- Skills in developing staff motivation
- Ability to identify and address issues of diversity and inclusion in service delivery and in working with colleagues.
- Proven ability to challenge and remove any unnecessary barriers to service delivery.
- Ability to focus and demonstrate resilience.
- Ability to make effective informed decisions.
- Ability to write high quality reports.
- Good IT skills and experience of working with Word, Excel and Microsoft project skills.
- Sound understanding of Rehabilitative interventions and case management.
- An Enhanced DBS Check is required for this role.
- A minimum of 3 years’ experience, gained in working with families
- and children, DA or Criminal Justice.
- Experience/ background of working in the Domestic Abuse field.
Qualifications
- A relevant qualification, e.g. probation officer, social work, forensic or clinical psychology, CBT therapists
- Ability to develop new interventions
- Work with people with mental health and psychological wellbeing
- needs – diagnosed and undiagnosed mental health issues.
Desirable
- Working with young people to address a variety of their needs such as drug misuse, gang affiliation.
- Working with adults and young people from culturally diverse backgrounds.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
Project Worker - Mockingbird
Making a Difference in Foster Care!
We are seeking a talented individual to join our team of passionate and dynamic project workers. You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will help make a difference and improve the lives of foster families and of children and young people in foster care
Position: Project Worker – Mockingbird
Salary: £32,480 – £37,555 per annum
Location:Home based in the North West / Yorkshire or Midlands England, with travel required throughout UK. Applicants MUST live in these areas to be considered.
Hours: Full time, 35 hours per week
Closing date: 31st October
Interview dates: Friday 14th November (held in person in Leeds, venue TBC)
About the Role
As a Mockingbird Project Worker you will support services to deliver sustainable foster care. This exciting programme is currently working with over a hundred fostering services across England, Scotland and Wales, and is looking to grow further. Mockingbird is an evidence-based model structured around the support and relationships an extended family provides. The model nurtures the relationships between children, young people and foster families supporting them to build a resilient and caring community.
You will make a vital contribution helping to sustain and expand this model throughout the UK. In this role you will work directly with fostering services to help make a difference and improve the lives of foster families and of children and young people in foster care. You will provide guidance and support to fostering services to enable them to understand, implement and sustain the Mockingbird model.
This is a great opportunity to join the Mockingbird programme at an exciting time of continued growth in a role that offers the opportunity to have a genuine impact on the experiences and outcomes for looked after children and fostering families.
About You
We're seeking individuals who are:
- Experienced in delivering training and coaching, both online and in person within fostering or children’s services.
- Passionate about improving the lives of children and young people in care.
- Skilled in relationship-building and confident working across multidisciplinary teams.
- Organised and self-motivated, able to manage a varied workload and travel regularly.
- Familiar with children’s social care policy and practice (fostering knowledge is a strong advantage).
- Committed to equity, diversity, and inclusion.
Essential:
- Experience in delivering training and support both online and in-person.
- Strong interpersonal and communication skills.
- Confident IT skills, including Microsoft Teams and Office 365.
- Willingness to travel and work flexibly across your region and the UK.
Desirable:
- Understanding of the Mockingbird model.
- Experience working with foster carers, local authorities, or independent fostering agencies.
- Lived experience of the care system.
The role is home based (applicants MUST live within the Northwest/Yorkshire or Midlands area) and will require extensive travel and occasional overnight stays within the UK on a regular basis.
About the Organisation
As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family. They offer a flexible, inclusive and supportive work culture where your contribution truly matters.
What We Offer
- 38 days annual leave (including bank holidays)
- Flexible and hybrid working arrangements
- Enhanced maternity, adoption, and sick pay
- Pension scheme and life assurance
- Employee Assistance Programme (24/7)
- Season ticket loan
- Eye care contributions
Other roles you may have experience in could include: Mockingbird Liaison Worker, Family Support Worker, Children’s Project Worker, Children’s Support Worker, Therapeutic Fostering Worker, Fostering Support Officer, Learning and Development Coordinator, Practice Development Officer, Community Support Worker, Social Care Project Worker,
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Energy Adviser
Ref: REQ004400
Fixed term until March 2026.
£27,853.36 a year
Field based in East Anglia and North London with working from home. (The role will require travelling in East Anglia and North London but will work from home around meetings and workshops.)
Job description
One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable.
The Community Energy Adviser will deliver energy support sessions in local communities, empowering individuals and families through workshops and one-to-one support. The focus will be on assisting those facing challenges with their energy needs by providing practical advice, support, and advocacy on energy conservation, switching providers, and accessing grants or benefits.
Fixed term until March 2026.
Full time- 35 hours a week
Location: Field based in East Anglia and North London with working from home. (The role will require travelling in East Anglia and North London but will work from home around meetings and workshops.)
The Role
In this role you will be:
· Planning and delivering engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
· Providing one-to-one support to individuals requiring more in-depth assistance, including conducting home energy assessments and offering tailored advice.
· Collaborating with local organisations and stakeholders to identify and reach out to communities and individuals who would benefit most from energy advice and support.
· Developing and distributing educational materials on energy saving, bill management, and the benefits of renewable energy sources.
· Tracking and evaluating the impact of community sessions and one-to-one interventions, adjusting strategies to improve outreach and support effectiveness.
· Maintaining up-to-date knowledge of energy sector developments, including changes in legislation, available grants, and best practices in energy conservation.
About You
· You will have excellent communication skills both verbal and written to be able to support communities and individuals who would benefit most from energy advice and support.
· You will be able to plan and deliver engaging and informative energy support workshops within local communities, tailoring content to meet the diverse needs of attendees.
· You will be able to show empathy and be able to respond positively to change while being able to deal effectively with conflicting priorities will allow to succeed within this role. The service will help customers through their unfair extra costs and additional vulnerability to fuel poverty.
· It is essential that you have a good working knowledge of IT including Microsoft Office Products
· You will bring drive and enthusiasm to your role and can demonstrate that you care passionately about improving the lives of disabled people and their families. It is desirable that you have a good knowledge of Energy and Utilities advice.
Please give examples in your application to show how you have these skills.
We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.
Our values are being pioneering, courageous, connected, open and fair
By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.
Disabled candidates
We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.
Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.
Scope benefits
We believe hard work deserves reward and recognition. We offer a wide range of benefits including:
· 27 days holiday plus bank holidays
· Flexible, hybrid and remote working options
· Pay progression at 6 months and 2 years
· Company pension
· Excellent training and career development
· Strong colleague networks across disability, race and LGBTQ+
· Discounted gym membership, cycle to work scheme and much more.
How to apply
Click the apply button to create an account and complete your application form.
Closing date for applications: 11:59pm GMT, 10th October 2025.
Please note that successful candidates will be subject to a basic DBS check.
Use your culture and people leadership expertise to support the dynamism and excellence of a fast-growing and highly respected youth charity.
We are seeking an exceptional culture and people leader who brings experience of supporting organisational growth and excellence.
One YMCA is now one of the largest YMCA’s in Europe and our focus is supporting vulnerable people in Hertfordshire, Bedfordshire and Buckinghamshire to develop the skills and confidence to live their life to the full.
In the last five years, we have trebled our income to £40m, and more than doubled our staff numbers to 750. This is a new role that we have created to provide leadership to a strategically critical function and to develop our staff and culture so that we maximise our social impact across our 160 sites.
You will be responsible for developing a culture and people strategy in line with our organisational plan, elevating the culture and people function to be as proactive and value adding as possible, and ensuring a thriving, inclusive, and values-driven workplace.
If you enjoy working in a dynamic organisation and are attracted to the challenge of working with highly committed staff, serving people with complex needs and in a context of organisational growth, we would love to hear from you.
For more information please see the job pack attached. Closing date 23rd October.
One YMCA's mission is to create supportive and energizing communities where young people can belong, contribute, and thrive.
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Location: Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES. Please note this is an onsite role.
Contract: Fixed term contact until 30 June 2026
About the role
As an eComm Assistant, you will support the eComm team in the delivery of our ambitious Bricks & Clicks strategy, supporting our 10yr strategy. Bringing the Crisis brand to life through commercially viable products and multiple income streams. You will get stuck into every aspect of the team including pre-retailing, photography, fulfilment, stock generation, and Shopify, building relationships with internal/external stakeholders and one-off projects.
Day to day tasks can involve:
- Preparation of stock: This can range from sorting a delivery of a single box of donated clothing or homeware to pallets of donated goods.
- Sorting and grading the stock based on its quality and sign posting to the marketplace where we will get the best value (shopify, ebay, depop, retail stores)
- Photographing, steaming/ cleaning, listing, and barcoding of inventory
- Picking and packing of orders & processing returns
This is a unique opportunity to join this exciting team and learn all there is to know about charity ecommerce, raising funds for one of the UK’s most well-known charities. You can’t underestimate the power of a transaction, reaching new audiences who can join our mission to end homelessness.
About you
We are looking for someone who is willing to get involved in all elements of our eComm operation, learn new skills and be a team player. You will use your existing skills, experience along with a willingness to learn new skills to generate income and reach new audiences. You will be based at our Canning Town warehouse and office space, working with the eComm and wider Retail Team.
You may have experience in retail, eComm or a role involving where you were required to be very organised and used to ensuring tasks are completed to allow the rest of the team function.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 12 October 2025 (at 23:59)
Interview date and location: Week commencing 20 October 2025 at Canning Town Warehouse, Unit 4 SEGRO Park, London, E16 4ES.
Interview process: Competency based interview
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Training and Implementation Specialist
We are looking to recruit two people to join a mission-led organisation, supporting a friendly and dynamic team.
The Implementation Specialist role is ideal for ambitious, client-focused individuals, passionate about improving services.
It is an exciting time to join the organisation! The team are testing out new ways of working internally to streamline some of the administrative tasks away from this role, piloting new ways to support clients and even redesigning the training!
Position: Training and Implementation Specialist
Location: Remote (national travel with occasional overnight stays required)
Hours: Part-time, 28-35 hours per week
Salary: £38,972 pro rata
Contract: Permanent
Start Date: Between 8th Dec – 5th Jan TBC with candidate
Close Date: Midday Monday 3rd Nov. The team will be in touch with successful candidates by 7th Nov. At this stage they will send you a task which is expected to take no more than 3 hours.
First interviews: 18th Nov, near London Victoria station. Travel will be reimbursed.
Second interviews: Online, Wednesday 19th or Thursday 20th Nov (short, informal chart). Aiming for final decision is 21st November.
About the Role
You will play a vital role in supporting organisations to embed the Outcomes Star into their practice. This means helping clients make the best possible use of the Star through training, advice and practical support.
You will be a trusted partner to clients by building relationships, facilitating learning and supporting organisations to use the Star well so that it can have the greatest impact.
Core aspects of the role include:
- Engaging new enquiries.
- Onboarding & implementation
- Training & learning delivery
- Account management
- Collaboration & innovation.
- Client engagement
This is a varied and rewarding role for someone who enjoys training, relationship-building, problem-solving, and making a positive impact in partnership with organisations across different sectors.
About You
You will have experience in training, facilitation, and/or implementation support.
You will also have:
- Ability to develop and build strong relationships with both clients and colleagues .
- Excellent communicator with good interpersonal skills; able to work effectively, independently and as part of a small team collaborating well with colleagues.
- Ability to adapt support to different organisations and contexts.
- Flexible; with the ability to work in the ever-changing context of a growing organisation.
- Commitment to reflective practice, learning and continuous improvement.
- Willing to work in an evolving role being shaped by clients’ needs.
- Willingness to operate effectively in scaling organisations where processes are still being defined. This role suits someone who is adaptable, resilient, and confident working at pace amid change.
- Strong self-management skills and motivation with the ability to manage your own workload and work independently. Ability to manage and coordinate simultaneous client relationships and projects, and drive projects forwards to achieve tangible results.
- Adaptable and responsive to client needs, able to take initiative with a creative problem-solving approach.
- Committed to delivering a good service to clients and helping them make a difference to the people they support.
- Good IT skills including MS 365 and Teams.
If you’re reading this wondering ‘is it really for me?’ or ‘I don’t quite meet all of the criteria’, then please get in touch to ask some questions or consider applying anyway.
About the Organisation
Join an employee-owned values-based Social Enterprise with a vision of a society in which people are enabled to thrive. As an employee-owned organisation all employees are engaged in the development of the business through a Trust Board, helping homelessness, health, and social care providers improve services by creating engaging visual tools and promoting collaborative ways of working.
What you can expect
- A purposeful, caring and inclusive team operating within an employee-owned trust
- An opportunity to grow and develop yourself through your work
- To be empowered to lead and self-manage with the support of a highly committed team around you
- Opportunities to be involved in projects outside the scope of your role
Benefits include:
- Laptop and mobile phone provided for work purposes
- Open to flexible working arrangements
- Cash health plan
- Generous pension scheme
- Employee assistance programme
- Cycle to Work scheme
- 25 days’ annual leave plus bank holidays (pro-rated for part-time) & additional days at Christmas (increasing to 30 days with long service)
- Enhanced parental and carer’s leave
- Paid volunteering time
- Opportunities for personal development
We strongly encourage candidates of diverse backgrounds and identities to apply. Each new employee is an opportunity to bring in a unique perspective and strengthen the team, so they are always eager to further diversify the organisation.
You may have experience in areas such as Training, Training and Implementation, Training Officer, Training and Implementation Officer, Training Specialist, Training and Implementation Specialist, Training Coordinator, Training and Implementation Coordinator. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Deputy Designated Safeguarding Officer
Reporting To: Safeguarding Manager
Location: Remote, based in the UK or New Zealand
Salary: £35,000 per annum, pro rata
Hours of Work: Full and Part-Time Opportunities available. Your preferred number of hours per week can be discussed at interview. This role is shift based, supporting a 24/7 UK based service. UK based staff will work evening and night shifts in local time, while New Zealand based staff will work morning, afternoon, and daytime shifts in their local time. All roles, whether in the UK or New Zealand, include weekend work.
Contract: Permanent and Fixed-Term opportunities available
Benefits:
- 25 days annual leave per year, plus public holidays;
- Company electronic devices;
- Enhanced salary sacrifice pension scheme;
- Private health insurance after completion of probation;
- Eligibility for a Blue Light discount card
Closing Date: 10th October 2025
Job Summary
To ensure the appropriate care and protection of children and adults at risk, who are using Mental Health Innovations (MHI)’ services, and to take appropriate actions to safeguard those identified as being at risk of significant harm.
Key Responsibilities
- Alongside the Designated Safeguarding Lead/Safeguarding Manager, contribute to ensuring that everyone working or volunteering with children, young people, and adults at risk of harm at Mental Health Innovations understands the safeguarding policies and procedures and knows what to do if they have concerns about a child’s or adult’s welfare.
- Implement Mental Health Innovations’ safeguarding policies and procedures, ensuring all concerns are responded to appropriately.
- Deliver training to the MHI workforce around safeguarding processes and thresholds.
- Respond to information that may constitute a safeguarding concern for children or adults at risk of harm, including:
- assessing and clarifying information
- reporting and recording safeguarding issues as they arise
- responding to and supporting staff who raise concerns live in the moment on the Shout/The Mix platforms, including counsellors
- making referrals to statutory organisations as appropriate
- consulting with and informing relevant members of the safeguarding management team
- following the organisational safeguarding policy and procedures
- Be aware of PREVENT concerns and ensure the Prevent Duty is followed and adhered to.
- Regularly liaise with, share information with, and, when necessary, make formal referrals to statutory agencies such as social services, police, and ambulance services.
- Keep and maintain accurate records of safeguarding concerns for both young people and adults at risk of harm.
- Work closely with the Head of Safeguarding and Safeguarding Manager to ensure they are kept up to date with safeguarding issues and are fully informed of any concerns.
- Be familiar with multi-agency working and ensure adherence to statutory guidance and processes in line with MHI policies and procedures.
- Have a sound understanding of safeguarding, keeping up to date with relevant changes and common trends/concerns regarding children, young people, and adults at risk of harm. Attend regular training relevant to safeguarding children and adults at risk of harm and share the learning with the wider MHI organisation.
- Attend team meetings, supervision sessions, and regular one-to-one sessions as arranged.
- Facilitate safeguarding workshops and drop-in consultations to support the ongoing training and development of Mental Health Innovations’ employees.
- Facilitate reflective practice and debrief sessions for the volunteers of MHI.
- Work flexibly as required and carry out any other reasonable duties.
Person Specification
Essential
- Excellent communicator who is reflective, compassionate and respectful, able to work collaboratively across the organisation and provide constructive feedback.
- Resilient and adaptable, able to stay calm and maintain quality in fast-paced, high-pressure environments while managing multiple tasks, creating clear systems, and meeting tight deadlines.
- Self-motivated with a growth mindset, committed to continuous personal development, and contributing to a positive team culture.
- Strong analytical and decision-making skills; able to gather, review and interpret sensitive information, assess risk, and make defensible, high-quality clinical decisions in line with safeguarding policies and procedures.
- Strong administrative and IT skills and attention to detail, able to maintain accurate records and ensure appropriate action is taken.
- Confident to lead and influence others while working independently or as part of a team.
- Face-to-face experience with adults at-risk and/or children and families, including managing risk related to suicide, self-harm, complex mental health issues and safeguarding concerns.
- Sound understanding of the Children’s Act 1989/2004, the Care Act 2014, and the Mental Capacity Act 2005, with good knowledge of Working Together to Safeguard Children (2023) and awareness of safeguarding partnership thresholds for children and adults.
- Experience of multi-agency safeguarding work and understanding of safeguarding issues affecting children, young people and adults at risk of harm.
- Ability to work flexibly on a 24/7 rota, including evenings, overnight and weekends.
- Level 3 Safeguarding Training (adults and children) or equivalent, Prevent training and awareness of the Prevent Duty.
- Understanding of data-protection legislation and regulations i.e Data Protection Act 2018/GDPR.
Desirable
- Experience working as a Designated Safeguarding Officer or Lead
- Experience of working in a digital environment with risk or safeguarding concerns
- Level 4 Safeguarding Lead training (Adults and Children)
- Social Work qualification and professional registration.
This role is subject to eligibility to work in the UK, plus satisfactory background and reference checks. We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.
The Vacancy
We're looking for an Executive Assistant to act as the first line professional point of contact for the President and Vice-President of the Methodist Church.
This is an executive level support role for someone who is accustomed to working in a professional environment and who is willing to go ‘the extra mile’.
This role is based at Methodist Church House, London, with the possibility of flexible working.
About You
To be successful in this role, in addition to excellent administrative skills it is essential that you have proven abilities of:
· working in a PA role in a complex organisation
· organising meetings and diaries and filtering and providing information.
· paying close attention to detail and working under pressure and to tight deadlines.
· managing and prioritising your own workload as well as working as part of a team.
The Executive Assistant is required to be in sympathy with the ethos of the Methodist Church.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR Team.
Closing date: 17 October 2025
Shortlisting date: 20 October 2025
Interview date (in person): 27 October 2025
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
