Supporter service manager jobs in norwich, greater london
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Medway Recovery House in Kent.
Sounds great, what will I be doing?
The role involves supporting service users from referral through admission, ensuring their physical and emotional needs are met while collaborating with clinical teams for smooth transitions. Staff provide activities and interventions to help reduce crises, identify triggers, and create safety plans that promote mental health and prevent hospital admissions. One-on-one sessions are conducted to develop wellness recovery action plans, set SMART goals, and build social networks, alongside practical life skills training such as food preparation. Staff also liaise with statutory and voluntary agencies, deliver post-admission welfare support, and maintain high living standards between admissions, all while engaging in professional development to address challenges like self-harm and substance use.
The position emphasizes teamwork, co-production, and administrative duties. Staff collaborate with Recovery Workers and management to deliver a team-based approach, promote services, and support user engagement in peer-led activities and forums. They are responsible for maintaining accurate service user records, monitoring service upkeep, ensuring health and safety compliance, and working with multi-agency providers under governance protocols. Additionally, they contribute to developing service standards, follow policies and legislation, report maintenance issues, and undertake additional duties as required, always upholding health and safety rules and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
The role requires demonstrable experience supporting people with mental health and complex needs, along with a strong understanding of recovery approaches and co-production. Staff should be able to design and deliver activities that reduce anxiety, build confidence, and support individuals in creating their own recovery journeys. This includes engaging service users in assessments, co-producing and reviewing support and safety plans, and maintaining accurate monitoring records for internal use and external reporting. A good knowledge of legislation, including welfare reform, the Care Act, and housing pathways, is essential, as well as the ability to handle financial transactions accurately and use IT systems, including MS Office and case management tools.
Flexibility and resilience are also key, with the need to work evenings, weekends, and bank holidays, while maintaining high service standards in unpredictable or challenging situations. The role requires excellent stakeholder relationship skills and the motivation to deliver consistent, high-quality support. An understanding of basic building safety issues and the ability to identify repairs is desirable. Overall, the position combines strong technical knowledge, administrative accuracy, and interpersonal skills to ensure effective support and recovery-focused care for service users.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Harrow Cove Service in Harrow.
Sounds great, what will I be doing?
In this role, the individual will support people experiencing mental health challenges by managing a caseload of clients who require early intervention or preventative support. They will deliver group activities and co-produced programmes, clearly communicating the service's aims and pathways to encourage active participation. The role involves empowering service users to engage with external professionals and community services, helping them work toward their goals. Working flexibly as part of a team, the individual will contribute to developing peer support networks and community-based activities, while also ensuring the safety, wellbeing, and confidentiality of all service users. Key responsibilities include maintaining accurate records, supporting service operations, ensuring timely referrals and reviews, and participating in regular supervision and development activities.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
The ideal candidate will have experience supporting individuals with mental health and/or dual diagnosis issues, with a solid understanding of recovery approaches, safeguarding, and relevant legislation. They will be confident working independently and as part of a team, including supporting volunteers and peers, and will have strong communication skills for building partnerships with statutory and community services. The role requires experience in delivering group activities or events, managing risk, handling casework, and promoting the service externally. Strong organisational, IT, and written communication skills are essential, along with knowledge of local mental health services and recovery tools.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hybrid working with average 2 days per week at St Giles Head Office (Camberwell) or other London St Giles / Partner offices. Occasional travel to regional offices
Ref HVF-251
Closing date: 9 a.m. on 14 October 2025
Are you a proactive and driven individual who is highly skilled at building and managing relationships and strategically developing income from a range of sources? Do you have a proven record of successfully securing and managing five and six figure funders and setting and implementing strategy for raising income from voluntary funding sources?
If so, join St Giles as our Head of Voluntary Fundraising, where you will work closely with the Executive Director of Fundraising, Policy and Communications to identify funding opportunities, trial and evaluate new ideas to secure increased restricted and unrestricted income. You will also build, lead and inspire a fundraising team to provide the highest level of stewardship maintaining, uplifting and securing new funders and partnerships through a range of fundraising methods.
About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need. Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.
About this key role
As our, provide inspiring leadership to the voluntary fundraising team – setting a supportive work culture that inspires staff to develop and contribute to increasing income generation by 10% that aligns with St Giles mission, values and ethos, plus contribute effectively as a member of the wider St Giles leadership team. You will also identify personal development needs within the team and facilitate staff to build their skills and access training opportunities and work collaboratively to develop and implement effective strategies and new systems for different income streams (Trusts & Foundations, Corporates, Individual Giving, Legacies, Major Donors & Community Fundraising).
We will also count on you to oversee and generate multi-million income streams with a total value of £5 million per year, refine and test new income streams, including Individual Giving, Legacies and In-Memory, and to work with the communications team to establish stewardship & acquisition campaigns that grow the donor base & awareness of St Giles work. Devising and delivering an effective cultivation and stewardship programme for prospects and existing donors and partners is also a vital aspect of this role.
What we are looking for
• Five years’ experience working in charity or related sector
• Successful track record of achieving targets and growth in fundraising teams
• Three years’ experience of line management and of managing a team.
• Experience of creating, implementing, and tracking strategy and securing buy-in
• A detailed knowledge of fundraising and changing trends in the funding environment
• The ability to think creatively to secure funding
• Excellent interpersonal, relationship-building and communication skills, verbal and written
• A professional, collaborative and flexible approach to your work
In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
Closing date: 9 a.m. on 14 October 2025 Interview date: 21 October 2025
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Goodman Masson are exclusively partnered with a mission driven financial institution to recruit for a Financial Controller on a Maternity cover. This will be a fixed term role for a minimum of 12 months.
This innovative organisation are seeking a high-performing Financial Controller to be a key leadership figure within their London-based Finance team. Reporting to the Chief Finance Officer, you will take on a broad remit, overseeing and managing the financial operations, accounting, and treasury functions. You will drive continuous improvement, enhance controls, and develop the finance team in a fast-paced environment.
Key Responsibilities:
Lead and develop a high-performing team of finance professionals.
Manage month-end processes and deliver robust financial reporting to a high standard.
Deliver quarterly management accounts and annual statutory accounts (IFRS/FRS 102).
Lead the audit process and be the main point of contact for tax advisors.
- Present reports to senior leadership, including Board of Directors and Audit Committees.
Manage the treasury function and support the management of liquidity risk.
Own the financial controls and support the CFO on efficiency initiatives.
Essentials:
Formal accounting qualification (ACA, ACCA, or equivalent) with a degree or equivalent education.
Proven experience in a hands-on Financial Controller or senior Finance Manager role in a small-to-medium business, ideally within financial services or development finance.
Excellent technical IFRS ability for financial and statutory reporting.
Demonstrable experience leading and mentoring a finance team.
Desirables:
Audit firm background (Big 4 or similar)
Familiarity and experience with IFRS 9.
Experience in using Microsoft Business Central.
Salary range is £80,000 - £85,000 depending on experience + 10% Employer pension contributions & private medical insurance.
Central London based with hybrid working available. Minimum of 2 days per week in the office.
Candidates will need to be available to start the contract from around mid November.
Applications are being reviewed on a rolling basis, therefore please apply ASAP to ensure your details are considered.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title - Financial Education & Wellbeing Training Consultant
Contract - Freelance (12-month minimum commitment)
Hours - Flexible (90-300 hours per year, depending on personal preference, demand and available funding)
Based - Remote. Will be travelling to different venues in your region to deliver workshops.
Rate - £45-£130 per hour, depending on Workshop length, audience and delivery arrangements
Expenses - Out-of-pocket expenses will be reimbursed when incurred, in accordance with our expenses policy
About Us
For over 30 years, The Money Charity has been the UK’s Financial Capability charity. We proactively provide education, information, advice and guidance to people of all ages, helping them to manage their money well and increase their Financial Wellbeing. We believe that being on top of your money as a part of everyday life reduces stress and hardship, helps you achieve your goals and live a happier life as a result, so we empower people across the UK to build the skills, knowledge, attitudes and behaviours to make the most of their money throughout their lives.
Our strategy for 2025-28 includes the aim to double our workshop delivery to children and young people, which is why we are looking to grow our network of consultants.
We are a small, passionate team with a big reach and an open mind, committed to quality, accessibility and inclusiveness.
For more information about us, please visit our website.
About The Opportunity
Money Workshops are the core of what we do. Through these sessions, we reach over 40,000 people per year across the UK with our vital financial wellbeing messages.
This offering is split between two areas of work: Workshops for children and young people (our Financial Education offer), and Sessions & Programmes for adults (what we call Financial Wellbeing Training). We are looking for multiple Freelance Consultants to deliver to one or both of these two groups. Please see the job descriptions below for more information about each opportunity.
The Workshops are interactive, engaging and relevant, covering topics including budgeting, saving, borrowing, investing, pensions and much more. In the majority of cases, they are also fully-funded (free) to the organisations we partner with, keeping barriers to access as low as possible.
As well as delivering the Workshops, you will play a role in promoting them, which means you should be able to forge strong relationships with stakeholders and should be confident in reaching out to new contacts. This will involve sending marketing emails to education establishments and charities, reaching out to existing contacts, and possibly the use of social media to promote the workshops. It also means Consultants can control their own diaries and commitments, meaning that this is an ideal opportunity for those looking for flexibility.
This is an exciting opportunity to work with and learn from a team of expert consultants and staff, make a difference to your community and help The Money Charity to reach more people with our life changing financial wellbeing messages.
This role involves a significant amount of travel within your region, and possibly the UK, therefore willingness to travel is essential and a valid UK driving licence and use of a car is required.
The Money Charity is committed to safeguarding and promoting the welfare of young people and vulnerable adults and expects all staff, contractors and volunteers to share this commitment. A satisfactory Enhanced Disclosure and Barring Service Check is required for this opportunity.
We will be hosting a webinar on Monday 13th October at 2:30pm where you can find out more about the opportunity, and ask any questions. The link to sign up to the webinar can found on the job advert on our website.
Closing date: 17:00, Tuesday 21st October 2025.
We will review applications as they come in, and may close applications early, so please apply as soon as possible.
Interviews:
First round (virtual initial chat) - week beginning 3rd November 2025
Second round (face to face group interview) - week beginning 17th November 2025
The application details can be found on our website or on the job descriptions below for each opportunity.
For further information, or if you have any questions about the role or our recruitment process, please email us.
The client requests no contact from agencies or media sales.
Liberty
Head of HR
c£55,000
Part time (2-2.5 days per week)
Hybrid - At least 2 days per fortnight in the office, worked flexibly in line with in-person meeting requirements.
Liberty is an independent campaigning organisation. It challenges injustice, defends freedom, and campaigns to make sure everyone in the UK is treated fairly.
Liberty is a small organisation, which punches above its weight, delivering its work through a team of around 35 employees. We are looking for a Head of HR who brings strong leadership and management skills in addition to hands-on day-to-day delivery to support high-performing teams.
Your remit will be to work with the HR Officer to provide responsive, problem solving and supportive HR service to managers across the organisation and to work alongside, support and advise the Senior Leadership Team to develop and deliver a strong HR strategy embedding best practice and continuing to build a positive, inclusive and high- performing culture strongly aligned with Liberty’s values.
We are looking for someone who enjoys working at both a strategic and operational level, who enjoys implementing effective systems, and embraces the opportunities and challenges of embedding values-led, anti-oppressive principles within a progressive organisation.
The successful candidate is likely to be qualified or QBE, have a good grasp of HR employment law, have experience of taking an organisation through transformational change and enjoy working with managers to get the best out of their teams.
Closing date: Midnight, Sunday 19th October
First interviews: 3rd November
Final interviews: 13th November
Liberty challenge injustice, defend freedom and campaign to make sure everyone in the UK is treated fairly.
About the Role
This position sits within a shared corporate service delivering core functions-including HR, Finance, Digital, Commercial, Security, and Estates-across multiple government departments.You'll be part of a collaborative and supportive HR Operations & Services team that plays a central role in delivering high-quality HR services. The team works closely with external service providers to manage payroll, pensions, and continuous improvement initiatives.Role OverviewThis role is key to ensuring smooth and effective service delivery across HR operations. You'll be expected to maintain a balance between speed and precision, consistently delivering high-quality outcomes while fostering a positive, solution-oriented approach. Your contributions will directly support organisational goals and help cultivate a high-performing team culture.
Key Responsibilities
- Support key projects and initiatives, including:
- Transition of pension administration to a new provider
- Review and transition of payroll services for boards and committees
- Updates to career break processes
- Accurate recording and timely reporting of sick absences
- Conduct data-driven analysis to identify service improvements and respond to related queries
- Draft clear, user-friendly guidance and communications for internal HR platforms and supporting documents
- Manage daily HR tasks related to payroll and pensions, including responding to queries via the HR service mailbox
- Collaborate with service providers to gather insights and customer feedback to inform service enhancements.
- Analyse overpayment and emergency payment data to support innovation and service improvement
- Lead quarterly overpayment review meetings, presenting data insights and impact assessments
- Take ownership of your projects and workload, aligning with business priorities
- Provide support to colleagues on complex or high-pressure tasks, promoting a collaborative team environment
Person Specification
We're looking for someone who brings a mix of technical capability, resilience, and team spirit. Key skills and attributes include:
- Excellent organisational skills and ability to deliver at a pace
- Strong written and verbal communication skills
- Confidence in following procedures and working within policy frameworks
- Commitment to delivering cost-effective, high-quality customer service
- Flexibility to adapt to changing priorities and remain calm under pressure
- Proven ability to support colleagues and contribute to team success
- Analytical mindset with the ability to challenge and interrogate data
- Ability to work independently and make informed decisions about task prioritisation
- Familiarity with HR systems and processes
- General understanding of HR policy (desirable but not essential)
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Finance Business Partner to play a pivotal role in our Management Accounts in London.
Sounds great, what will I be doing?
The role involves reporting and analysis by examining different business areas, producing reports for budget holders and the executive team, and presenting conclusions to support decision-making. Responsibilities include analyzing business performance on a monthly basis for specific areas, meeting regularly with strategic budget holders to review spending, highlighting underperforming areas, and supporting executive budget holders in implementing improvements. Reports will be prepared that link both financial and non-financial information.
In terms of budgeting, the role requires working with executive budget holders to develop annual budgets and monthly forecasts, with a strong understanding of the key drivers behind budget bids and forecasts. It also involves analyzing budgets and forecasts by area, explaining variances between actual, budgeted, and forecasted results, and writing monthly management accounts commentary for allocated areas.
For wider finance tasks, the role includes working closely with the finance team to connect customers to finance processes, supporting the simplification and streamlining of finance procedures, and understanding the broader business impact of spend, income, assets, liabilities, and reserves. Taking ownership of problems and driving them through to resolution is also a key expectation.
Additionally, the role contributes to special projects such as new bids, systems implementation, and chart of accounts design.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will be ACA, CIMA, ACCA qualified, or hold an equivalent qualification, with demonstrable post-qualification experience and continued professional development. You will be able to recognise the value in “data mined” information and inspire stakeholders to make effective use of it. You will also have strong knowledge of management information and integrated accounting systems, alongside expertise in budgeting and financial control techniques, with the ability to produce accurate monthly management accounts for defined business areas.
You will bring highly developed skills in financial system reporting, spreadsheet analysis, and database management, with the capability to link information from different sources to financial data. You will be committed to improving service delivery and able to perform effectively in a high-pressure environment with competing priorities. You will also have excellent written and verbal communication skills, with the ability to build strong interdepartmental relationships and earn trust through a balance of assertiveness and diplomacy.
You will be able to analyse large volumes of data and draw clear, concise conclusions. You will have significant experience providing management information to clients or customers within tight deadlines, producing ad hoc reports with insightful analysis to support decision-making, and working with senior-level budget holders. You will also have experience in delivering excellent customer service to both internal and external stakeholders. Finally, you will demonstrate a strong set of soft skills including presentation, relationship building, negotiation, facilitation, and conflict resolution.
When will I be working?
You will be working Monday to Friday between 9am and 5.18pm.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




The client requests no contact from agencies or media sales.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Practitioner to play a pivotal role in our complex needs service in Haringey.
Sounds great, what will I be doing?
To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies and procedures.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for:
You will bring either an NVQ Level 4 in Care (or equivalent) or substantial experience gained through at least two years in a mental health setting. With a strong understanding of mental health issues, recovery, and co-production principles, you will apply this knowledge to deliver effective and inclusive support. You will have proven experience of working collaboratively with other professionals, services, and communities, ensuring a joined-up approach to care. Your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act will enable you to assess needs effectively and contribute to safe, person-centred support planning.
You will demonstrate excellent communication, relationship-building, and group facilitation skills, alongside the ability to adapt to different service user needs. With confidence in using IT systems, including electronic case management tools, you will be able to maintain accurate records and monitor outcomes effectively. Resilient and adaptable, you will maintain clear professional boundaries while working independently or as part of a fast-paced team. Above all, you will demonstrate a strong commitment to person-centred, trauma-informed practice that promotes dignity, empowerment, and recovery.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Facilitator to play a pivotal role in our Complex Needs Service in Notting Hill.
Sounds great, what will I be doing?
This role supports the day centre team in delivering a rolling activity programme, fostering a safe and engaging environment for service users. It involves creating and reviewing person-centered support plans using the recovery approach, facilitating access to medical and community services, and minimizing hospital admissions for mental health relapse. The role also includes developing interventions for hard-to-engage users, liaising with external agencies, and promoting ongoing user involvement with support networks.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
You will have experience of working with people requiring support around mental ill health and complex needs, with the ability to facilitate activity or support groups that promote engagement and recovery. You will bring excellent knowledge of the signs, symptoms, and treatments of mental illness, alongside the ability to assess when a service user's mental health is declining and take appropriate, timely action.
With a strong understanding of key working, person-centred support planning, and recovery approaches, you will be committed to empowering individuals to achieve their goals. In addition, you will have a sound knowledge of safeguarding and the ability to address issues effectively, ensuring that the safety and wellbeing of service users is always prioritised.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.




Camden Learning is looking for a new Independent Chair to lead its Board and support the Executive team.
Camden Learning is a company limited by guarantee, whose current members are the schools and colleges of Camden. The board comprises both independent non-executives and elected representatives of the member schools. The current Chair, Dame Christine Gilbert, is leaving after eight years following her appointment as Chair of Ofsted. Camden Learning is therefore looking to appoint a new Independent Chair to lead its Board and support the Executive team.
Our education strategy to 2030 – Building Back Stronger – is well underway with many initial successes but there is much more to do. At the heart of this is a clear commitment – not only to excellence, but to excellence alongside equity. That means ensuring that we meet and exceed the needs and expectations of all, especially our most vulnerable learners. This is an exciting time to join Camden Learning, to build on our early momentum and work together to transform educational outcomes for our community and beyond.
Key dates
• Applications close: Monday 20 October (5.30pm)
• Screening Calls: w/c Mon 27 October and 03 November (online)
• Final Panel Interview: Mon 10 November (in person at Camden Learning, Pancras Square, London N1C 4AG)
• Start date: November 2025 (or as soon as is possible), to be agreed with the successful candidate.
To apply, please:
1. Download and complete the application form, which includes shortlisting questions about your motivation and relevant experience.
2. Attach your current CV.
3. Submit both documents by email
ImpactEd Consulting is acting as recruitment advisor to Camden Learning on this appointment.
Camden Learning – Independent Chair – Appointment Brief
Camden Learning – Application Form – Independent Chair
Camden Learning is a schools-led partnership. We aim to drive improvement for all, guided by values of excellence and social equity.
Job title: Rainbow Mind Marketing and Operations Coordinator
Responsible to: Rainbow Mind Operations & Services Manager
Salary: Starting salary is £28,949.23 per year (Full-time equivalent), (SC4-SP21) including inner London weighting, which equates to £11,579.69 per annum at 15 hours per week.
Hours: 15 hours per week
Contract type: Fixed term one year
Location: Rainbow Mind and hybrid
Benefits: See supporting documents for information on benefits.
We are looking for a motivated individual to join Rainbow mind as Marketing and Operations Coordinator. This is an exciting opportunity for someone with great communication skills and a creative flair for problem solving to join a small team in delivering vital LGBTQIA services and programmes in London and nationally. You will be responsible for supporting the Operations and Services Manager and Director in the delivery of many of RM’s services and operations. The role will directly support the everyday running of the Rainbow Mind Programme and help ensure services run smoothly and efficiently.You will have the opportunity to help build and maintain Rainbow Mind’s growing voice and impact alongside the team.
About Mind in the City, Hackney and Waltham Forest:
We are a multi-disciplinary provider of specialist mental health services and a part of the Mind Federation.
We promote both recovery from ill health for people with recurrent and enduring mental health difficulties and early intervention for those at risk of developing mental health issues, or who struggle with common mental health conditions.
We currently support around 5,000 people a year through a variety of services focusing on psychological, social, economic and workplace wellbeing, and support minoritised communities.
Our values are:
Working with Mind CHWF means you’ll be part of a dedicated, passionate, and professional workforce who cares about the work they do and make a real difference to the lives of the people in the City of London, Hackney, and Waltham Forest.
Our values are:
Connected: Creating a compassionate and supportive community.
Fair: We strive for equity- no-one's needs should go unmet.
Brave: We walk with people, offering help by doing what works - proven or new
We are committed to actively becoming anti-racist in everything we do. This is a critical priority for Mind CHWF. We embrace diversity and understand that being an inclusive organisation that recognises different perspectives, will enable us to provide excellent services.
We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Those with lived experience of Mental Health are encouraged to apply.
Value-based Recruitment:
We know that for various reasons, not everybody who can successfully perform in a role, performs their best under traditional interview/selection procedures. We are therefore seeking ways to breakdown further barriers in our recruitment & selection process.
Shorted-listed candidates will be provided with some questions to help them prepare for the interview.
How to apply:
For more information on the vacancy and how to apply, please check out our website. Please note that we are unable to consider incomplete applications .
Please see the document section on our website for the application pack.
To be considered for this post, we need to receive the following:
1. Completed application form; and
2. A copy of your latest CV.
Please note that if we do not receive the two documents listed above then we can’t consider you for the role.
The closing date is by 17 October 2025 at 5pm, however, please do not delay applying as this advert may close before the stated deadline if we find a suitable applicant for the role.
We are a disability confident employer. All applicants with a disability, who meet the minimum essential short-listing criteria are guaranteed an interview. If this applies to you, please let us know in your application.
Your privacy and the security of your data is our top priority. Please take a moment to read through our applicant’s privacy notice.
The client requests no contact from agencies or media sales.
Systems Administrator
Job reference: LL/25/10
c£50,000 per annum, plus benefits
St James’s Square, London SW1
Contract: Full-time, permanent
Hours: 35 hours per week, Monday to Friday, 9.30am - 5.30pm (with flexibility in line with the Library's hybrid working policy)
About The London Library
For 180 years, The London Library has stood as one of the UK's greatest literary institutions, inspiring creativity and ideas. Our esteemed members, past and present, include literary giants like Charles Dickens, Charles Darwin, Virginia Woolf, and contemporary authors such as Kazuo Ishiguro and Sarah Waters. Our collection boasts around one million books, a vast eLibrary, and an invaluable postal loans service, making it a sanctuary for those who cherish the written word. We are championed by our President, Helena Bonham Carter CBE, and operate as a registered charity.
About the role
We are seeking a Systems Administrator to join our small, dedicated IT team. In this pivotal role, you will be responsible for:
• Developing, installing, and maintaining company-wide systems
• Maintenance of the Library’s internal and cloud based systems
• Network administration: monitoring systems on a day-to-day basis, updating systems when necessary
• Providing 2nd/3rd level technical support to the IT Assistant and responding to security threats and network security
• Working with internal stakeholders, service providers, and external partners for both day-to-day operations and digital transformation projects
About You
You are an enthusiastic professional with:
• A formal qualification, preferably in an Information Technology subject
• Experience of maintaining a variety of complex IT systems in an academic library or membership organisation
• Experience of evaluating and commissioning computer hardware
• Ability to work with absolute discretion, tact and confidentiality
• First-rate general IT skills (Windows, MS Office, email, internet), and proven ability to problem-solve IT problems
• Proven ability to learn new systems quickly
• Excellent communication skills, both one-to-one and with groups
• Proven ability to organise own work and use time effectively
• Proven ability to deliver project deliverables to time, cost and quality
Personal attributes include:
• Ability to think beyond existing practices to identify and implement potential improvements
• Presentation of a positive and professional image at all times
• Ability to work accurately, methodically, and successfully to deadlines
• Tact, diplomacy, and flexibility
• Patience, resilience, and a good-humoured approach to problem-solving
Why Join Us?
The London Library offers a friendly, hardworking, and inclusive workplace where we strive to support the diverse needs of our team. We welcome applications from all sections of the community and are committed to equality and diversity. Specific adjustments and access needs can be discussed to make this role suitable for you.
If you have the expertise to deliver a great IT experience and are passionate about using your skills to contribute to the development of The London Library, we want to hear from you!
To Apply
Please visit our website via the link and apply online.
Deadline for applications: Tuesday 28 October 2025 @ 5.00 pm
Interviews: w/c Monday 3 November
The Library welcomes applications from all sections of the community and all applicants will be considered on the basis of their merits and abilities for the post. Please note we are only able to consider candidates with a current right to work in the UK.
Hours: Full-time - 36hours per week
(Will also consider part-time - 28hours a week and flexible working requests)
Location: Fully remote with occasional travel within England
Role Summary
The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.
We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.
You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.
Key Responsibilities
Finance Work
- Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
- Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
- Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
- Reconcile the credit cards and bank account and ensure the financial system is up to date
- Support the Finance manager in month end procedures
- Draft monthly, quarterly and annual management accounts and finance reports
- Support the preparation of grant claims, ensuring that adequate records are kept
- Assist with year-end audits
- Assist with payroll processing
- Respond and deal with finance queries received internally and externally
Operations Support
- Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
- Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
- Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
- Ensure CFT’s contacts list is kept up to date
- Provide ad-hoc admin support for CFT projects and programmes
- Manage social media accounts ensuring relevant message sharing and posting to increase engagement
- Manage and respond to general enquiries including via the website, telephone and e-mail
Person Specification
Essential:
- English and Maths GCSE A-C or equivalent
- Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
- Good working knowledge of key accountancy software such as Quick Books or SAGE
- Administration experience, including providing support for colleagues, arranging meetings/events
- High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
- Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
- Strong organisational and time management skills
- Excellent communication skills and the ability to liaise with a range of stakeholders
- High attention to detail and accuracy
- Team worker, but also happy to work independently including self-managing remote working
- A ‘can-do’ attitude and uses their own initiative
- Problem solving skills
- Ability to work under pressure, prioritise and meet tight deadlines
- Flexibility with the ability to adapt to the needs of the charity
Desirable:
- Qualification in finance or accounting e.g. AAT
- Experience of using social media in a work context
- Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them
Other Information
We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.
The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.
CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.
CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.
There is a 6-month probation period.
Recruitment Timetable
Deadline for applications: 12noon Friday 24th October 2025
Interview date: Thursday 6th November 2025
Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.
Please note, any CVs submitted without a cover letter will not be accepted.
Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.
Thank you for your interest in working for the Community Forest Trust.
We are an equal opportunities employer and welcome applicants from all sections of the community.
The client requests no contact from agencies or media sales.
- Salary: £57,810 per annum, rising to £60,853 after 12 months in London (or £53,495 per annum rising to £56,539 after 12 months outside of London)
- Hours: Full-time (35 hours per week)
- Contract: Permanent
- Location: Flexible Working, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
- Closing date: Friday 10 October 2025 at 09.00
- Shortlisting date: Tuesday 14 October 2025
- Interviews: Tuesday 21 October 2025
About the role
The Senior People Partner at NCVO is a key role within the People, Culture & Inclusion team. The postholder will oversee the day-to-day operations of the team, and drive initiatives across recruitment, people management, culture and inclusion.
They will work closely with senior leaders to embed best practices, deliver the people strategy, and shape a high-performing, inclusive culture. Core oversight of recruitment and onboarding, learning and development, EDI initiatives, HR systems and processes and engagement with internal and external stakeholders.
The role requires strong HR leadership experience, CIPD membership and expertise in transformation, recruitment, talent development and organisational culture change.
About the Transformation directorate
This role sits within the Transformation team, which comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams.
It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.
About the People, Culture and Inclusion team
NCVO has around 90 staff, including 30-line managers, and the PCI Team work to ensure the successful execution of our people strategy and shape an inclusive, dynamic, and high-performing culture across the organisation.
We support with recruitment, people management, learning and development, culture, and inclusion. We work closely with our stakeholders to have a significant influence on embedding best practices, advancing KPI’s, and ensuring our culture thrives with a focus on EDI practices.
Equality, Diversity and Inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities.
We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know.
Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview question themes will be shared in advance. NCVO is an equal opportunities employer and we welcome applications from everyone.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
- the option to purchase or sell up to five more days each year
- five days’ volunteering leave (pro rata for part-time staff)
- 2.5 extra ‘wellbeing’ days off during the year
- enhanced pay for sick/maternity/adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home/off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities.
- The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme
We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.
About NCVO
We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
The client requests no contact from agencies or media sales.