Supporter service manager jobs in petersfield, hampshire

About the role

As a Wellbeing Assessor, you will undertake assessments of patients in order to understand their individual needs and identify the most appropriate support for them, working collaboratively with other partners in the Primary Care Mental Health Service and associated organisations.

• Hours: 18.5 hours per week (one day must be a Thursday from 9.00am to 5.00pm)
• Location: GP Surgeries within Eastleigh Health PCN

About you

You will have experience of working with vulnerable people who have diverse need. You will have experience of working in a mental health setting.

You will need good communication, IT and teamwork skills.

Tell us in your supporting statement how you meet each of the person specifications in the job description. We are especially interested in hearing about your experience of working with people with diverse needs in a mental health or similar setting.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits 

Our Gold Award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Wednesday 21 May 2025.

Interview date: Week commencing 2 June 2025.

Posts may be subject to a relevant DBS check.

Solent Mind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

About: All Ways Network (AWN) is a second-tier support organisation dedicated to empowering charities/not-for-profits (NFPs) that work with Muslim communities across the UK to become more fundable. We aim to enhance their capacity, sustainability, and impact through tailored support, resources, and strategic partnerships. 

Position Overview: The Funder & Engagement Officer will play a pivotal role in bridging the gap between funders and the charities we support. This position is responsible for enhancing funding awareness, establishing and nurturing strategic partnerships, and providing comprehensive support to our network of organisations. As this is a new position at AWN, we encourage applications from individuals who are confident in navigating new ground and keen to help define the role’s impact.

Key Responsibilities: 

Fundraising Support: 

• Provide personalised consultations to charities/NFPs we work with to develop and refine their grants and trusts strategies. 

• Assist charities in identifying funding opportunities and preparing compelling grant applications. 

• Organise and conduct workshops and training sessions on fundraising best practices, funder engagement, monitoring and evaluation, and grant writing. 

Relationship Building: 

• Establish and maintain strong relationships with a diverse range of grant funders 

• Facilitate strategic partnerships between member charities, infrastructure groups, and funders. 

• Represent AWN at relevant networking events, conferences, and meetings to promote the interests of our member organisations.

Resource Development: 

• Create and disseminate practical resources, toolkits, and guides to support charities. 

• Develop materials that highlight successful case studies and best practices within the sector. 

Monitoring and Evaluation: 

• Implement a robust monitoring and evaluation framework to assess the effectiveness of fundraising efforts and support provided. 

• Collect and analyse data to track progress and make informed recommendations for improvement. 

Communication and Reporting: 

• Prepare regular reports on activities, outcomes, and impacts for internal and external stakeholders. 

• Maintain clear and consistent communication with a network of service users/charities to ensure their needs are met and feedback is integrated. 

Any other duties reasonably expected within the scope of the role

Qualifications and Experience: 

• At least 3-5 years of experience in fundraising, grant management or not-for-profit management. 

• Proven track record or strong knowledge of successful grant writing and fundraising initiatives. 

• Strong understanding of the funding landscape and the unique challenges faced by charities serving Muslim communities. 

• Excellent interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders. 

• Demonstrated ability to develop and deliver effective training and capacity-building programs. 

• Proficiency in using digital tools for remote work and virtual collaboration. 

• Commitment to AWN’s mission and values, with a proactive and results-oriented approach. 

• Excellent written skills. 

• Comfortable in public speaking. 

• Proactive in creating and developing this role. Can confidently work independently. 

• Ideally the person should live in or the surrounding areas of London. We currently don't have an office space but we are forming a London team.

Benefits: Pension + 30 days holidays (including bank holidays and x2 days for Eid)

How to Apply: Interested candidates should submit a CV and a cover letter outlining their qualifications and experience by Monday 9th June 2025 at 5pm.

Interviews to be held in-person on w/c Monday 16th June 2025, based in a London Office. Successful candidates will be notified. 

If you have any queries about the role, salary, remote work etc, please contact us.

People living with Parkinson's value the services and opportunities Parkinson’s UK provides, delivered by committed and skilled colleagues, volunteers and partner organisations. Following an investment of £1.5m in our frontline services across the UK we have the opportunity to build on the quality and reach of our community services to ensure more people affected by Parkinson’s can benefit from them.

About the role

You’ll empower your clients to take actions for themselves or will advocate on their behalf for better service, support and outcomes, so they can live their life with Parkinson's in the way they choose.

You’ll deliver tailored information and support through a range of channels including telephone, video and email and, where appropriate, home visits and in community settings.

You’ll be responsible for building excellent relationships with healthcare professionals and other relevant agencies, as well as our network of volunteers and groups.

What you'll do:

• Provide professional person centred, in depth support to clients by a range of means, ensuring the most efficient and effective use of resources.

• Provide support on a variety of health and social care issues, including appropriate emotional, employment and welfare benefits support and advocating with and on behalf of clients. 

• Work flexibly across the service responding to enquiries through a range of channels.

• Work closely with clinicians, specialist nurses and other professional colleagues to raise the profile of the service, increase depth of support and achieve improved outcomes for people with Parkinson’s.

What you'll bring: 

• Experience of managing and delivering individual case work, including advocating for clients and supporting people to navigate  the health and social care system 

• Experience and understanding of safeguarding and your role in keeping clients safe and  implementing organisational policies and procedure

• Ability to be calm and use emotional intelligence in challenging casework

• Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems

• The ability to build effective working relationships with others including working within multi disciplinary teams internally and externally 

You must live in the area you’re applying for in order to carry out this role, this includes the area of Abderdeen, Aberdeenshire and Moray.

Please apply by sending us your CV, together with supporting statements. The supporting statement should fully demonstrate how you meet all the criteria as stated in the "What you'll bring" section of the role description.

The successful candidate will be required to: 

• Preferably hold a full driving licence

• Provide their own broadband service with a minimum download speed of 2Mb 

This role will require an enhanced Disclosure Scotland (PVG) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

This is a freelance role, which involves travelling to sites across the UK, delivery will be in person from 9am-4pm on dates arranged in advance. 

• The Holocaust Educational Trust (HET) work to educate every person from every background in the UK about the Holocaust and its contemporary relevance. We believe that the Holocaust must have a permanent place in our nation’s collective memory. We work across the UK, providing a wide range of educational programmes.
• Over the course of our history, we have created and delivered innovative and meaningful learning experiences – teaching young people about the Holocaust and ensuring that our educational initiatives have a long term and positive impact on the people we reach. In June 2024, we launched Testimony 360: People and Places of the Holocaust, after several years of research and development.
• HET is looking for outstanding Educators to deliver our brand-new school programme, Testimony 360: People and Places of the Holocaust. Testimony 360 is an immersive, interactive digital education programme that combines eyewitness testimony with virtual site-based learning to offer students an unforgettable learning experience. Students use laptops and VR headsets throughout the lesson, so educators delivering the programme need to be confident and comfortable using this technology as part of their teaching (training will be provided). 
• The successful candidates will come from a teaching background and will work with a dynamic education team that is at the heart of our mission to educate people from every background across the country about the Holocaust. The successful candidate will be able to undertake national travel, to and from schools, to deliver the sessions. 

Sessions run on Monday, Tuesday, Wednesday and Thursday

See the attached documents for the full job description and person specification information. Please click the 'Redirect to Recruiter' button to access the application form. 

Community Alcohol Partnerships (CAP) is looking to engage the services of a results-oriented consultant with great people skills to set up CAP projects in high harm areas.

About Us

CAP sets up and supports local partnerships that aim to reduce alcohol harm in children and young people, improve their health and well-being and enhance their communities. Our mission is to create an alcohol-free childhood for all children and young people.

Role Overview

The successful applicant will have a track record of building effective partnerships, the people and communication skills to involve and engage a wide range of local stakeholders and the leadership and project management skills to support projects through each phase of their lifecycle including baseline evaluation, action plan delivery, post intervention evaluation and maintenance/sustainment. After a short familiarisation period the successful applicant will be expected to oversee fast-track development of new CAPs in priority areas and take responsibility for all aspects of their management with minimal supervision.

A key requisite of the role will be the ability to forge effective public/private sector partnerships between statutory agencies, schools, youth charities and retailers following the CAP model and evaluation framework. The successful applicant may come from a police, public health, education, local authority or other relevant background.

Key Responsibilities

· Proactively identify opportunities for new CAPs and facilitate set up of new CAPs in priority areas.

· Ensure that all new CAP projects carry out appropriate and timely interventions and evaluate all activity in line with the CAP evaluation toolkit – including a baseline and post intervention evaluation.

· Raise the profile of CAPs in Scotland and ensure that their impact is recognised by key stakeholders.

Specific duties to include the following:

o Represent CAP at all operational meetings.

o Ensure that Retail of Alcohol Standards Group (RASG) member companies play a full delivery role in each CAP where they operate as businesses.

o Liaise as appropriate with strategic leads within local enforcement authorities and other partner organisations to initiate and complete agreed actions.

o Encourage all projects to achieve positive local media coverage including via social media and regional news/broadcast media.

o Ensure that all projects carry out as a minimum a baseline (pre-CAP) evaluation and post intervention evaluation following the CAP evaluation framework and project management survey tools.

o Produce a monthly progress report on all schemes and pipeline activity.

o Attend and participate in regular CAP update meetings on Microsoft teams (x12 pa).

o Assist with event planning and profile-raising opportunities such as MSP visits to CAP projects.

Skills, attributes and experience

• Essential to the role will be the ability to persuade key stakeholders at local and national level of the need to address underage drinking problems and to facilitate effective and dynamic local partnerships involving any/all of the following sectors: local authorities, education, child protection, social services, public health, Alcohol and Drug Partnerships, police, retailers and licensing.
• Excellent organisational and sound project management skills.
• Great people skills with the ability to build consensus and motivate partners to play a role in timely delivery of an agreed action plan.
• Act as an ambassador for CAP at meetings and events including parliamentary events.
• Excellent presentation and all-round communication skills.
• Capable administrator with the ability to keep accurate records including data collection around outputs and impact evaluation.

Remuneration: Consultancy fee of £320 per day depending on experience. Work will depend on ability to generate interest in setting up new CAPs but we anticipate as a guideline engaging a minimum of 2.5 days of consultancy per week or around 100 days per annum. All reasonable and agreed travel expenses will be paid in line with invoice arrangements.

We are looking for passionate individuals to work in the National Counter Trafficking Centre.Are you ready to improve the lives of young people affected by modern slavery, do you have Immigration, Social Care, or Criminal Justice Experience? If you have answered yes then we are waiting to hear from you! 

We have three full-time roles available (37 hours per week), all roles are home based and have the potential for extensive travel across our delivery sites; due to the nature of the work you must be able to identify a confidential space whereyou can carry out your day to day work. If you are interested in applying for the role, you must have a current driving licence and use of a car or be able to manage extensive travel via pubic transport.

Salary - £27,573 - £36,389 plus £312 per annum Office at Home Allowance. 

We are looking for people to join our team who live in the following area's:

• Bristol

What are the responsibilities of the Independent Child Trafficking Guardian:

Support for Children: Independent Child Trafficking Guardians support children who have experienced trafficking and exploitation, working alongside other professionals to ensure that children receive appropriate support in line with their needs. 

 Within this role some of your responsibilities will be: 

• Supporting professionals, including Social Workers, Police, Youth Justice Teams, Foster Carers and Residential Support Workers, to identify children exploited through modern slavery and refer them into the Service 
• Provide advice, guidance and information about child trafficking and initial safety planning to professionals through 1:1 case consultations or attendance at multi-agency meetings 
• Develop initial needs assessments and action plans 
• Support practitioners from partner agencies to meet the needs of children who have experienced trafficking and exploitation
• Manage a substantial caseload of young people supported through direct and indirect work, working within the requirements of service Key Performance Indicators and in line with Home Office Guidance.
• Support children through face-to-face contact and online platforms using creative approaches to ensure that children receive an excellent standard of specialist support within the boundaries of the role.
• Identify and respond to safeguarding, alerting managers to concerns and working with staff from partner agencies to deliver a robust safeguarding response. 

Although this contract has a permanent status, please be aware that this post is subject to funding currently until 31 March 2026 and therefore should this funding not be extended further, you may be subject to a redundancy consultation or a TUPE arrangement. This contract is due to expire on 31 March 2026.

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification, Job Description and Additional Information document. This should be done with an understanding of the context of the service described.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date and as we fill vacancies the geographical areas may change. We recommend that you apply for this role as soon as possible.

MARAC Cordinator

Location: Remote with occasional onsite work
Department: MARAC
Job Type: Full time
Contract Type: Permanent

Are you passionate about working to support victims of domestic abuse? If so, this role could be for you.

Multi Agency Risk Assessment Conference (MARAC) Coordinator

We have an exciting opportunity for a role based within our London MARAC Team, that requires knowledge and experience working within the domestic abuse sector, as well as strong administrative, interpersonal and stakeholder liaison skills.

Multi Agency Risk Assessment Conferences are regular meetings where information is shared by a variety of key organisations both statutory and non-statutory on the highest risk domestic abuse cases in order to create safety/action plans that help reduce and manage risk to victim/ survivors.

This position will require you to work closely with the MARAC Head of Service, MARAC Team, MARAC Chair and partner agencies to ensure referral thresholds are met, meetings are well organised, effectively coordinated, and accurate recordings of the meetings are taken and distributed following planned delivery requirements.

We are looking for a highly organised individual with the passion to make a difference, you will need proficient I.T. skills particularly in Word, Excel and case recording data base systems.

Standing Together is committed to ensuring our workforce is reflective of our diverse population and is therefore committed to increasing representation of staff of Black, Asian and Minority Ethnic (BAME) backgrounds across all roles and at all levels. We strongly encourage applications from within BAME communities.

Salary: £30,192 (ILW) per annum
Full Time: 35 hours per week
Location: Remote with occasional onsite work

CLOSING DATE FOR COMPLETED APPLICATIONS:

Friday, 30th May 2025, 22:59pm
Interviews: Friday, 6th June 2025

REF-221578

Are you a visionary, hands-on leader with a bold passion for transforming childhood cancer outcomes? We're looking for a driven and dynamic CEO to lead our small but mighty charity through its next phase of growth and impact.

As CEO, you will shape and execute an ambitious strategy to accelerate change in the childhood cancer space—through fundraising and grant-giving, policy influence, partnerships, and compelling digital storytelling and campaigning. This is a rare opportunity to lead from the front, catalyse meaningful change, and work directly with researchers, funders, and leading hospitals and universities.

Key Responsibilities

• Lead the charity with integrity, compassion, and vision—building a high-impact organisation centred on outcomes and change.

• Manage the Azaylia PhD Scholarship grant-giving fund with transparency and in alignment with the charity’s funding criteria.

• Design and execute a robust income strategy across corporates, trusts, foundations, major donors, crowdfunding, events, and sponsorships.

• Leverage your network to secure and steward significant gifts and partnerships, particularly in the childhood cancer space.

• Develop digital and in-person campaigns that inspire action, influence policy, and build coalitions for change.

• Actively engage in every aspect of the charity’s operations—from strategy to hands-on delivery, in a lean and resource-limited environment.

• Guide our growing social media presence with a focus on mission-driven engagement, supported by data and storytelling.

• Build strong relationships with high-profile ambassadors, media, and influencers to amplify our voice and cause.

• Ensure financial sustainability through effective planning, budgeting, and income diversification.

• Create a purpose-driven, supportive, and high-performing team culture rooted in transparency, equity, and empathy.

Ideal Candidate Profile

• Proven success in multi-channel fundraising, with a track record of securing and growing major gifts.

• Existing relationships with high-net-worth individuals, foundations, and stakeholders in the childhood cancer space.

• Deep understanding of systems change, with experience in driving policy and institutional transformation.

• Professional experience in the childhood cancer, paediatric healthcare, or rare disease sector.

• Expertise in financial management, charity governance, and regulatory compliance.

• Excellent leadership and team-building skills with the ability to nurture and retain top talent.

• Confident operating autonomously in a remote setting, with strong organisational and self-management abilities.

• Passionate about eradicating childhood cancer and creating systemic change for affected families and communities.

What We Offer

• A unique leadership role with high visibility and potential for sector-wide impact.

• Flexibility in a remote working environment, with occasional domestic travel.

• A passionate, values-driven team committed to collaboration, bold thinking, and impactful outcomes.

About The Azaylia Foundation

The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee after the passing of their eight-month old daughter, Azaylia. Childhood cancer is the number one killer of children in the UK, yet it receives less than 3% of cancer research funding. Backed by a large community of supporters, The Azaylia Foundation is committed to reversing this systemic underfunding through advocacy, PhD research grants, and family support for treatments not freely available via the NHS. Our flagship programme, The Azaylia PhD Scholarship Program, aims to fund 20 new childhood cancer PhDs and their research over a period of 5 years.

Trusts Officer.

Salary: £26,000 per annum.

Location: Remote (with occasional travel to London office)

Contract: Permanent – 35 hours per week.

Benefits:   

• 29 days annual leave PLUS bank holidays, with up to 5 additional days for continuous service and option to buy or sell leave. 
• Gain professional qualifications and excellent training/development opportunities. 
• Flexible maternity, adoption, and paternity packages. 
• Pension with up to 7% employer contribution with included life assurance cover. 
• Blue Light Card eligibility with 15,000 national retailer's discounts. 

Why Action for Children?   

Working here is more than a job. Everyone in the Action for Children family is passionate about protecting and supporting children. It is the sense of purpose that drives us every single day. Because we know that, when we work together, we can make a huge difference to bring lasting improvements to vulnerable children's lives.  

A bit about the role 

Action for Children aims to deliver substantial growth from our high value audience over the next five years, with the Philanthropy and Trusts team playing a vital role in achieving that ambition, working together with other Income and Engagement teams. 

As Trusts Officer you will work to secure donations from trusts and foundations to deliver a wide range of organisational priority projects and services, also contributing to the development of the trusts pipeline to support the team’s growth strategy.

We are looking for someone with excellent written and verbal communication skills and demonstrable experience of securing four and five figure gifts from Trusts and Foundations. 

How you'll help to create brighter futures  

• Work collaboratively and support the team to implement activities to deliver the Trust team’s financial aims with a responsibility for delivering an annual income target, focusing on securing four and five figure donations from charitable trusts and foundations.
• Initiate and develop long-term relationships with trusts and foundations.
• Develop and implement individual solicitation and stewardship plans for existing trusts and new prospects.
• Contribute to a communication and stewardship programme.
• Collaborate with fundraising colleagues to track and report on prospecting activities.
• Take responsibility for ensuring that fundraising partnerships with charitable trusts and foundations achieve their maximum potential. 
• Work with the Philanthropy, Trusts, and Prospect Development Managers to identify new prospects.

Let's talk about you 

• Ability to manage a complex pool of prospects and donors, devising clear donor solicitation plans with the aim of securing long term financial philanthropic support.
• Experience of creative proposal and report writing.
• Experience of preparing budgets for potential funders and for grant reports.
• A professional solutions-focused approach to making effective decisions.
• Experience of using and interrogating relational databases, maintaining accurate financial records.
• Flexible and calming approach to work and willingness to be accommodating over working hours when required.
• Excellent communicator with great interpersonal skills.

 Please see the Job Description for the full list of accountabilities and requirements.  

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

Closing Date: Tuesday 20th May 2025.

Interviews will be held via MS Teams on 27th and 29th May 2025. 

Please note we are unable to offer visa sponsorship for this role. 

Diversity, equality, and inclusion 

At Action for Children, we're dedicated to building a diverse, inclusive, and authentic workplace. 

We actively encourage applications from Black, Asian & Minority Ethnic, and disabled candidates as they are under-represented within Action for Children. We want to take deliberate and purposeful action to ensure equal opportunity to all groups in society and for Action for Children. 

Want to know more about Action for Children? 

Find us on X, Linkedin, Facebook or YouTube to get to know us better. 

Your new company
You will be joining a dynamic and supportive Education Team dedicated to providing exceptional service to students and staff. The team works collaboratively to ensure smooth processes and high standards in all educational activities.

Your new role
As an Education Assistant, you will provide external-facing support for students and internal support services for other staff. Your responsibilities will include handling emails and phone calls, processing student registrations, assisting with exam preparations, and maintaining accurate database entries. You will play a crucial role in ensuring a high level of customer service and efficient administration throughout the exam cycles. This role is 21 hours, and you can work from home for the role, but the working days will be Tuesday, Wednesday and Thursday.

What you'll need to succeed
To excel in this role, you will need strong communication and interpersonal skills, excellent time management, and organisational abilities. Proficiency in MS Office packages and other office IT programs is essential. You should be proactive in improving systems, solving problems, and maintaining attention to detail. Previous experience working in exams or education is required. A collaborative and inclusive approach, along with the ability to work accurately under pressure, will be key to your success.

What you'll get in return
You will be part of a committed team that values ethical standards, collaboration, and continuous improvement. The role offers an opportunity to contribute to high-quality educational services and to develop your skills in a supportive environment. You will have the chance to make a real impact on the student experience and work with a diverse group of colleagues.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job title: Part time Finance Assistant

Location: Fully remote

Contract type: Permanent

Salary: £33k full time (£26,400 part time equivalent)

Hours: part time – 3 – 4 days a week

Are you passionate about working for the not for sector? If so then working for this leading membership organisation is the right role for you.

With growing number in its members this unique organisation offers investment advice to individuals and to organisations including charities.
This exciting part time Finance Assistant role will report to the senior Finance Manager and will support the finance team in delivering effective and timely service.
The existing finance team is a small team so you’re duties will be varied allowing you great exposure to all areas of operational accounting.

Your day to day duties as part time Finance Assistant will include;
- Processing all accounts payable invoices, including accurately inputting invoices
- Investigating and resolving all and any discrepancies
- Ensuring correct authorisation of all invoices and payment
- Preparing and processing monthly supplier payment runs
- Providing supplier remittance advice when required
- Reviewing and reconciling supplier statements
- Correctly strong correct invoices on files via Sharepoint
- Creating new supplier accounts
- Assist with annual membership renewals
- Raising sales ledger invoices when required
- Chasing payments
- Record and reconcile web sales
- Processing direct debit collections
- Reconcile all credit card expenses
- Process all staff expenses
- Assist with Year End Audit
- Complete all monthly bank statement and control accounts reconciliation

The skills you will bring your role as part time Finance Assistant will include;

- Strong knowledge of double entry bookkeeping, debits and credits
- Working knowledge of an accounting system such as Sage Line 50
- Prior experience in similar ideally in a charity sector
- Ability to work in a varied role with strict deadlines

This fully remote role will require very occasional visit site to a London office. If you interested in applying for the position of part time Finance Assistant through TPP Recruitment please do so by sending your CV to [email protected]

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Salary: Grade 4 - £34,085 per annum

Full time: 37.5 hours per week

Location: Flexible with travel as required to deliver training – frequency will vary

Contract: Permanent

Closing date:  Sunday 18th May 2025 at 11.30pm

Do you have a good understanding of housing law and proven experience of preparing, planning and delivering training courses to individuals and groups, online and face to face? We are looking for a Trainer and you could soon be helping us to help better support professionals and their clients with housing problems.

About the Role

You will deliver training to a variety of external customers, focussing on housing and homelessness. The overall aim will be to support capacity and capability of the housing and homelessness sector to achieve better outcomes. You will need to keep your knowledge up to date and contribute the insights you gain from training delivery and observing our front-line services to develop existing and new courses, ensuring excellent quality and positive feedback. Also, you will participate in consultancy and mystery shopping as needed.

About you

To succeed, you will need experience of delivering and developing training courses which are engaging and interactive, along with a strong understanding of housing and homelessness law. You will also have a sound knowledge of IT tools such as webinar and e-learning platform and Microsoft applications.  The role will involve travel to deliver training as needed.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

You will be joining a multi-disciplinary team that delivers a range of second tier services to support those on the frontline to achieve positive outcomes for people with housing problems. These include training in housing and homeless prevention, housing law consultancy advice, housing debt casework, information and online resources and various targeted projects. We are a national team and work in conjunction with the wider organisation including Legal Services, Learning and Development, Business Support, Telephone and Online services and Operations teams.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.

Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Responsible to: Engagement Team Manager
Team: Engagement
Place of work: Home-based (within specified geographical area)
 
Benefits:

• Salary – £27,000 per annum
• 35 hours per week, Monday to Friday
• Home-based (with occasional UK travel)
• 26 days annual leave plus all Bank Holidays
• bhsf cash plan, 3% pension contribution, death in service insurance
• Learning and development opportunities, Employee Assistance Programme

 
Job summary
 
Reporting to the head of growth and sitting within the engagement team you will:

• recruit volunteers by promoting Re-engage’s services,
• develop effective relationships with new and existing referrers such as social prescribers and community link workers
• identify and cultivate new, innovative referral pathways to connect with a broader demographic of seniors experiencing social isolation and loneliness
• support the wider Re-engage team in the delivery of our grant funded projects

 
Engagement officer tasks and requirements
 

• Growing and developing our network of referral partners, including social prescribers and link workers, ensuring that Re-engage's work is promoted to people aged 75 who are experiencing social isolation and loneliness.
• Partnering with communities to create regular, volunteer led, social gatherings for people aged 75
• Utilise Re-engage's CRM (OPUS) to inform evidence-based, data-driven decision-making to develop effective engagement plans.
• Working closely with the service delivery team ensuring that the right people are recruited and engaged into the right roles, in the right place, and at the right times.
• Collaborating with the communications team ensuring the widest possible publicity for the region’s needs through media and social media opportunities, local press, radio, TV, and online forums.
• Liaising closely with the fundraising team delivering against recruitment targets linked to grants.
• Working with the fundraising team on proposals and grant applications using regional knowledge, identifying local need, and collecting case studies.
• Identifying speaking and presenting opportunities ensuring that Re-engage's work is promoted to referrers.
• Working effectively as part of a regional team, maintaining, and growing all Re-engage services.
• Joint accountability, with colleagues in the region, for the engagement of older people and recruitment of volunteers into Re-engage's portfolio of services
• Carrying out any other reasonable tasks assigned to you by your line manager.
• You’ll be a proactive, solution-focused person with passion and skill for networking and building relationships. You’ll be experienced at building and maintaining effective relationships with referrers and social prescribers and will be a flexible, hands-on team player, who will deliver Re-engage's strategic objectives, values, behaviours, and working practices.

 
Knowledge, skills, and attributes
 
Essential

• Excellent people skills with a proven ability to network and collaborate with professionals, partners, older people, volunteers, and colleagues.
• Digital first approach with strong ability in all areas of working digitally.
• Experience of working across different sectors and developing links with other organisations.
• Excellent interpersonal, written, and verbal communication skills
• Organised and methodical approach to work with strong administrative skills
• Enthusiastic about using technology to its full advantage to engage and recruit older people and volunteers and make data informed decisions.
• Self-motivated, able to work remotely with minimal supervision.
• Experience of working to deadlines and meeting KPIs and targets
• A positive ambassador for Re-engage - committed to an organisation that challenges ageism, empowers volunteers and recognises and values diversity.
• Able to work your own initiative as well as collaboratively as part of a team
• A clear understanding of safeguarding systems and processes and of confidentiality and the implications of GDPR when working with volunteers and older people.

 
Desirable

• Experience of community engagement or sales, including online engagement.
• Experience working in a target-driven work environment
• Skilled at building and maintaining effective relationships with a wide range of stakeholders from the statutory, commercial, and voluntary sectors to deliver results.
• Interested in learning about loneliness, social isolation, and factors that impact the ageing population.
• Understanding of volunteer journey, including recruitment and engagement.
• Full driving license and own car preferred as this post will require regional travel as and when required and the occasional overnight stay.
• Understanding of, and empathy with, the issues affecting older people who are isolated, and lonely.

 
About Re-engage
 
Re-engage is a charity that is positive about older age and committed to reducing loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.
 
Our volunteers work together to create better communities and help to enrich the lives of our members. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.
 
We are proud of our values - positive, innovative, transparent, evidence-based, and accountable - and of our ethos of bringing generations together.
 
Our vision is a world where no one is ever too old to make friends and enjoy social interaction.
 
Our mission is to work within communities to end social isolation and loneliness in older people.
 
Re-engage is committed to growing a staff team that enjoys coming to work every day and gets satisfaction out of being part of delivering significant impact to the lives of older people. We all work remotely, and we don’t let that stop us from getting to know each other and enjoying down time together. Our wellbeing programme includes multiple interest groups: music, books, hobbies etc as well as coffee and catch ups, quizzes, mindfulness, and other group activities. Everyone is encouraged to get involved in working groups and staff networks, all of which contribute to us getting to know each other. We have strong values and promote behaviours that underpin all we do.
 
How we recruit
 
Don’t meet every single requirement? Studies have shown that women and people from ethnic minority backgrounds are less likely to apply to jobs unless they meet every single qualification. At Re-engage we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we’d encourage you to apply anyway. You may be just the right candidate for this or other roles.
 
Re-engage uses the Hireful platform which helps remove unconscious bias for a forward-thinking, fair, and objective alternative to traditional hiring. Instead of using your CV alone, we'll be asking you to answer questions to test essential skills needed for the role. The responses are then anonymised and reviewed in a random order by members of our team. This enables us to make data-driven assessments focused on someone's ability, rather than their background.
 
The Hireful platform also asks some demographic questions before you start your application. We never see these responses with your application. We only see summary statistics to help us check if our candidate pool is balanced and if everyone has an equal chance to get hired irrespective of their background. If you prefer, you can easily opt out of answering these questions.
 
We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.
 
The closing date is midnight on 18 May 2025 and interviews will be held week commencing 26 May 2025 and week commencing 2 June 2025
 
REF-221405

Senior Education Officer

Are you passionate about environmental issues, in particular nature restoration, climate resilience and biodiversity?

Do you have experience working with young audiences, preferably within a wildlife or conservation setting? Do you have a good grasp of ecology and be willing to travel around the country to support learning education opportunities as well as being confident running sessions or delivering train-the-trainer sessions online?

We are looking for a Senior Education Officer, with the skill set to inspire people to connect with nature, support teachers, deliver talks, presentations and education sessions, while developing further opportunities within the team for learning through the subject of beavers.

Position: Senior Education Officer

Location: Remote (his role requires frequent travel and overnight stays)

Hours: Full time (37.5 hours per week)

Contract: Fixed (2 years)

Salary: £32,827 pa

Benefits Include:  25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays, pro-rata. Flexible approach to hours of work. Pension contribution of 3% of your total pay each month. One-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices (laptop, mouse and smartphone), monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

Closing Date: 5pm on Tuesday 20th May We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

About the Role

We are looking to hire a skilled and engaging Senior Education Officer to join a busy team, to further develop and implement an educational outreach programme which reaches children in Wales, Scotland and England. At present, this post has funding for three years from the National Lottery Heritage Fund, one year of which is now complete and we are looking to deliver the second two years of the project.

The purpose of the role is to extend the passion and knowledge of beavers into communities around Britain, to engage and enthuse young people and to reconnect (or reinforce) their love of nature. Using current materials and resources you will do so by delivering high-quality learning sessions within schools, community groups or virtual training sessions, sometimes delivered in conjunction with our beaver site partners and their education teams.

You will also be responsible for developing further aspects of the programme according to the requirements for each country and in partnership with relevant organisations

Key responsibilities include:

• Deliver a range of exciting, curriculum-linked workshops, talks, school and group sessions associated with beaver release sites.
• Network and build contacts and relationships with key personnel in schools, youth groups and community groups in order to create engagement with the education programme and expand its reach.
• Develop further resources and engaging activities or projects for group learning.
• Deliver standard level beaver ecology training to a range of age groups.
• Ensure the education programmes are up-to-date, accurate and complement the wider delivery of our mission.
• Monitor, collate and report on impact, working with the communications team to support the effective evaluation of our programme.
• Support volunteers and build capacity working with partner staff in the delivery of beaver education programmes.
• Work with the team to allocate resources ensuring education initiatives are well planned, deliver maximum value for money and remain within budget.
• Consider equality, diversity and inclusion in the approach to all education initiatives, supported with external expertise.
• Follow policies, standard operating procedures and safe working practices to ensure our work with visiting education groups complies with all relevant guidelines and legislation, including health and safety, safeguarding, copyright and GDPR.

About You

You will have the skill set to inspire people to connect with nature, support teachers, deliver talks, presentations and education sessions, while developing further opportunities within our team for learning through the subject of beavers. The successful candidate will have experience working with young audiences, preferably within a wildlife or conservation setting. You will have a good grasp of ecology and be willing to travel around the country to support learning education opportunities as well as being confident running sessions or delivering train-the-trainer sessions online.

Essential:

• A degree in a zoology, biology or conservation-related field, or a teaching/education qualification or equivalent experience in teaching across a wide range of ages and abilities, using different delivery methods including virtual delivery.
• The ability to communicate complex concepts in an innovative and engaging way to a wide (and/or young) audience.
• Good organisation skills including time management, administration, workload planning and meeting deadlines.
• A strong interest in nature, conservation and restoration and an understanding of the role beavers can play in our landscapes’ recovery.
• Working knowledge of safeguarding legislation and policies and procedures.
• Be prepared to undergo an Enhanced DBS with barred list.
• Experience in confidently using IT packages for teaching delivery, including the use of tablets, presentation software and audiovisual.

You will need to have a full valid UK driving licence and the right to work in the UK.

To apply please upload a 2pp CV and 1pp covering letter explaining their interest and suitability for the role.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage. As we continue to reintroduce beavers and support their expansion across Britain, it has never been more important to help people learn to coexist with this dynamic and impactful species.

The charity strives to be diverse and inclusive and a place where we can all be ourselves and we positively welcome applications from people from a wide range of backgrounds and experiences. We are committed to equality of opportunity for all staff and encourage applications from individuals regardless of their religion, beliefs, age, gender, race, disability or sexual orientation.

You may also have experience in areas such as Education, School, Programme, Campaign, Advocacy, Education Officer, School Officer, Programme Officer, Campaign Officer, Advocacy Officer, Conservation Officer, Nature, Trainer, Teacher, Coach, Mentor, Programme Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.