Supporter service manager jobs in sidcup, greater london

Senior Stewardship Manager for Mighty Hikes
1 year fixed-term contract (career break cover)
34.5 hours per week
Location: Hybrid between home and our London, Shipley or Glasgow office
Salary: £42,800 – £47,800 per annum

At Macmillan you'll find talented people working together to do whatever it takes to support people living with cancer. We're going all out to find even better ways to help even more people who need our support. Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions.

Each year we recruit thousands of people to take part in the Macmillan Mighty Hikes, a sector-leading series of hiking events across the UK that have raised over £70m for people living with cancer.

We’re looking for an experienced and results-driven stewardship manager with excellent project management skills to oversee the delivery and development of our multi-channel stewardship campaign, registration platform and website for the 2026 series.

Do you enjoy working with multiple stakeholders to progress new initiatives? Are you committed to driving value and optimising performance? Do you like analysing data and insights to find answers? If you answered yes to any of these, this could be the role for you!

About the role

This role is responsible for leading our Programme Manager and Officer to plan, build and optimise our multi-channel stewardship journey – covering email, outbound calling, SMS and direct mail. You will also work in close collaboration with our Product and Digital teams to manage and develop our website and registration platform.

A typical week in this role might involve:

• Overseeing the delivery of project plan tasks across different stakeholders, to make sure everyone is meeting set KPIs and working to deadline
• Managing our relationship with our registration platform provider, using data and insight to identify improvement
• Working with creative agencies to brief and produce assets, using audience insights, that will inspire people to fundraise for their Mighty Hike
• Managing expenditure budgets to ensure spend is tracking accurately against different suppliers
• Using JustGiving data to report on fundraising performance and identify opportunities to drive growth and test new activations
• Leading on meetings with internal and external stakeholders to present the Mighty Hikes and inspire high levels of engagement and support

This role does require weekend work (although not at your desk) as you’ll be out and about cheering on our participants. A full UK driver’s license is preferred and a willingness to drive a van is a bonus. You will be compensated for your weekend work with days in lieu.

All candidates are subject to a criminal record check for this role. This cost will be covered by Macmillan and all enhancements must be declared prior to the check.

About you

We are looking for an experienced stewardship manager with a passion for project management, strong account management skills and understanding of digital optimisation.

• Stewardship skills: experience delivering multi-channel stewardship campaigns with personalisation based on customer segments
• Digital skills: experience with website management and a strong understanding of digital optimisation and SEO
• Financial skills: proven track-record of hitting financial targets and managing expenditure budgets
• Results-focussed: ability to analyse data to report on performance and make decisions for optimisation
• Project management and leadership: experience in leading individuals or teams to deliver a project, setting clear goals and delegating tasks effectively
• Communication: an ability to communicate clearly with a range of different people, with confidence to influence and negotiate to drive projects forwards, as needed
• Relationship management: an ability to build positive relationships with colleagues and external partners, which enable productive collaboration on projects

Please note, the internal job title for this role is Senior Challenge Events Programme Manager.

About our benefits 

• 25 days holiday plus flexible bank holiday options, increasing by 1 day every year of service up to 30 days
• Pension matched up to 7.5%
• 120+ learning and development offers, with access to external professional qualifications
• Flexible working patterns, such as compressed hours, flexibility to work earlier or later around our core working hours of 10am-4pm
• Holiday buying and selling scheme, life insurance, free wills, retail discounts and much more

Recruitment Process

Application deadline: Thursday 4 September 2025 at 23:59.

1st interviews w/c 15 September 2025.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed.

So that we can support you to be your best during the application or interview process, please contact Macmillan TA Team  for advice and reasonable adjustments.

We welcome applications from everyone who meet the criteria and strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Macmillan. Our Equity, Diversity and Inclusion Strategy along with our internal employee representation body, ‘Our Voice’ and 8 Employee Network groups help us promote fairness and belonging, becoming an engaged and inclusive organisation for all our people.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Housing Floating Support Worker

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending.  We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability. 

About the role:

The Floating Support Worker will specialise in working with women for whom housing, and risk of tenancy breakdown is a priority. You will provide specialist housing and domestic abuse support to women aged 18 and over. The accommodation needs of the women you support will require you to advocate and support for each woman efficiently and empathically, whilst liaising with providers and stakeholders to ensure her accommodation needs are met. The role is dynamic and requires the post holder to respond to women with effective crisis intervention, advocacy and support. They will be required to coordinate the provision of multiagency support which focuses on working with clients to maintain their tenancies and prevent homelessness. The post holder will establish positive, proactive, and innovative working relationships with housing services and partner agencies.

The Floating Support Worker will ensure that the women survivors views and needs inform every stage of the process, and so the post holder will be empathic, empowering and able to advocate for women. You will also share your learning with your team, Advance and other stakeholders to ensure best practice is consistently achieved.

Working as part of a team of Floating Support Workers, you will make proactive contact and provide high quality non-judgemental advocacy and support based upon a client led needs and risk assessment. You will be responsible for a number of women at a time and you will be their designated and consistent support worker. You will also support women and referrers at the first stage of referral by completing assessments and providing crisis intervention support as part of a ‘duty’ team with designated days for you to do this.

The Floating Support Worker will have an excellent understanding of domestic violence and its effects on women and children and of best practice within the domestic abuse and the housing sectors. As an experienced domestic abuse advocate who has worked with complex and multiple needs, you will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information appropriately.

Experience of supporting female survivors of domestic violence with housing and accommodation needs, in partnership with other organisations, and of safeguarding procedures is essential for this post.

Key Responsibilities and Duties

· Create effective working partnerships with housing service providers and the local council to promote the Floating Support Worker Service

· Provide information, guidance and support to referral stakeholders to enable them to identify women at risk of and experiencing domestic violence, enabling them to confidently respond and refer women to the service. This may include delivery of briefings and information sessions to upskill housing workers. To continuously build awareness of the service and confidence of stakeholders in order to ensure women in need are identified and supported

· Effectively support a number of women at any one time, undertaking case management activities such as excellent assessments, action planning, referrals, and record keeping

· Conduct comprehensive assessments of needs and risk for women experiencing domestic violence, carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required

· Develop and deliver support plans that include delivery of high-quality face to face or telephone crisis intervention, information, advocacy and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions. Ensure that focus on safe tenancy sustainment and homelessness prevention underpins all work

· Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised

· Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them

· Proactively assess the needs and safety of women at risk proactively following Adult at Risk policies and procedures

· Participate in multi-agency conferences in respect of children and adults at risk as required, providing reports and undertaking actions as necessary

· Ensure all monitoring and evaluation for each woman, all cases and the project overall is accurate and up to date. Work in partnership with your team and the Advance Insights and Evidence team to ensure all reporting requirements are met. Highlight issues and successes in a timely manner

· Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and other appropriate partners and stakeholders

· Participate in multi-agency working and focus groups when requested to do so and follow through on agreed appropriate actions that arise from these

· Work effectively as a member of your own team and as a team member of Advance supporting all organisational objectives

· Work in partnership with housing staff and provide institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise

· Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role

· Participate in supervision, training and meetings as required, and assist in the development of services in line with agreed development plans

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Closing Date for Applications: *Sunday 31st August 2025 @23:59

· Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits: 

A 35-hour working week

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!) 

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways 

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team who will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe.  We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks.  We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

Join a dynamic, growing charity that inspires children in disadvantaged communities to grow, cook, and enjoy healthy food. We’re seeking an experienced Programme Manager and child-led educator to lead our national Food Discovery team, ensuring high-quality delivery, strategic growth, and strong advocacy for food education.

You’ll manage a dispersed team, oversee recruitment, training, budgeting, and evaluation, and build partnerships with schools, funders, and sector networks. The role demands excellent leadership, communication, and organisational skills, with the ability to travel nationally.

Requirements:

• Proven leadership and programme management experience, ideally in education, community engagement, or food education.
• Strong understanding of safeguarding, health & safety, and working with primary school-aged children.
• Skilled communicator, relationship-builder, and advocate.
• Commitment to equity, diversity, and inclusion.

About The Country Trust

The Country Trust believes every child should discover first-hand the connections between the food they eat, their own health and the health of the planet. We are the UK’s leading educational charity on a mission to connect children with the land that sustains us all.

When we don’t understand where food comes from, how it’s grown, or have the chance to spend time outdoors, there’s a significant knock-on effect for our health and the environment. Through nearly 50 years of programme delivery, we know children facing disadvantage often have the most to gain from this connection but are least able to access it.

Through food, farming and countryside experiences, our mission is to empower children to be confident, curious, and create change in their lives and the world around them — so that they and society thrive.

We are seeking an experienced and dynamic (Senior) Research Officer. This exciting role involves undertaking research on gambling related financial harms and engaging with stakeholders in financial services firms to practically apply our research to their work. The successful candidate will demonstrate excellent critical thinking, research and policy development skills, with the ability to digest complex information quickly and appraise firms work against regulatory requirements, best practice examples and policy recommendations.

The successful candidate will primarily work as part of the Gambling Harms Action Lab team where we’re bringing together seven representatives from financial services firms to explore ways to reduce gambling related financial harms. The (Senior) Research Officer will be an integral part of the team working to tackle gambling related financial harms through delivering timely and insightful research and consultancy support. 

We are looking for an exceptional team member who is driven to create meaningful change and is passionate about tackling gambling related financial harms. The successful candidate should have a genuine commitment to our organisation's mission, as well as to the principles of equality, diversity and inclusion. 

Finally, we’re looking for an individual who can work independently and as part of a team, with strong organisational skills, who can manage their own time, meet deadlines reliably, plan work effectively and drive work forward.

Key tasks in the role will include: 

• Developing and maintaining a strong understanding of key developments in gambling and financial services sectors, including regulatory guidance and best practice.

• Developing and strengthening relationships within financial services firms by delivering support to practically apply existing and new research to financial services work with customers with experience of mental health problems and or gambling harms. 

• Collaborating, brainstorming and analysing to identify potential policy solutions to address gambling related financial harms. 

• Collating insights from our Research Community of people with lived experience of mental health problems, and sharing these learnings through insight reports and briefings with financial services and other stakeholders.

• Supporting the Head of the Gambling Harms Action Lab with monitoring and measuring the impact of our work, engaging with key stakeholders, and suggesting innovative new ways to increase our impact. 

• Supporting other teams within the organisation to deliver our programme of research and consultancy work

Women at the Well is a support service for women based in the King’s Cross area of central London. We provide practical support and advocacy to women facing a wide range of disadvantages, and we have a specialism in working with women whose lives have been affected by prostitution and/or sexual exploitation. We are trauma informed, holistic and woman-centred. We deliver our mission through three interconnected services:

1. A women only drop-in service

2. An advocacy service

3. An outreach service

We take referrals from many external partners and while we have a hub-centre in Kings Cross we are a pan-London service.

Women at the Well has supported thousands of women over more than twenty years work in London. We see the complex ways in which women’s inequality, racism, disability and poor health, educational disadvantage, trauma in childhood, migration and the hostile immigration environment can all lead to significant social and economic disadvantages and harm. As well as providing tailored support, we aim to speak up for the rights of women to live lives free from abuse.

Job purpose:

The Head of Services role is critical to leading the delivery of the best possible support to the women who use our services. The Head of Services has lead responsibility for continuous review of the effectiveness of our services and whether they are meeting women’s needs. She needs to be in touch with what is happening in the lives of the women using our services.

We are looking for a strategic thinker who can shape and lead the future direction of our service, ensuring it continues to meet the complex and evolving needs of women affected by sexual exploitation. This person will have the vision to identify what needs to change and the leadership skills to drive that change with confidence and clarity.

They will be an empowering leader, capable of inspiring and supporting a skilled team of support workers and volunteers who are engaged in emotionally demanding work and who rely on strong, compassionate oversight. A deep understanding of the risks faced by the women we support—and a commitment to reducing those risks—must be at the heart of their approach.

§  Closing date: 15 September 2025

§  Interview date: 25 and 26 September

For full job description and application process on our website and below.

About us 

We are National Energy Action (NEA) – and our vision is to end fuel poverty. Our work to improve and promote energy efficiency brings social, environmental, housing and employment benefits.  We believe everyone should be able to afford to keep their homes warm and safe. However, low incomes, high energy bills and poor energy efficiency currently deny this to millions of households across the UK.  Never has this been more important than today.

NEA’s teams are friendly, knowledgeable and are dedicated to what we do.  We are proud of our expertise and proud of the service we deliver to our clients.

We offer colleagues a friendly, rewarding workplace and the chance to build a worthwhile career with a not-for-profit organisation that makes a genuine difference to people’s lives each and every day. 

The role 

We’re looking for a passionate and proactive Energy Adviser to deliver advice and support right where it’s needed most — in the heart of local communities across North London.

This isn’t your typical office-based role. You’ll be the face of NEA’s Mobile Advice Centre, a specially equipped vehicle you’ll drive to community hubs, events, and neighbourhoods to provide one-to-one support, group sessions, and energy-saving guidance. 

This is a fantastic opportunity to combine your energy advice expertise with on-the-ground outreach – building relationships, offering support in-person, and making a real difference to people’s lives where they live. Whether you’re parked at a local market or set up at a community centre, your role will be hands-on, visible, and truly impactful. 

What you’ll need to succeed 

• A full driving licence and confidence travelling across North London 
• Experience giving energy advice to householders, particularly those in vulnerable or low-income situations 
• A genuine passion for community outreach and engagement 
• Excellent communication and problem-solving skills 
• A flexible, empathetic approach with the ability to work independently 

This role offers variety, autonomy, and the chance to play a vital part in tackling fuel poverty on the ground. You’ll also be part of a supportive, values-led team that’s committed to making a meaningful difference. 

If you’re excited by the idea of taking your expertise on the road and connecting directly with communities, we’d love to hear from you. 

Post holders must be resident within the UK and be able to provide their Right to Work in the UK. Hybrid working is subject to a risk assessment to ensure the working environment is appropriate under health and safety and GDPR requirements. 

The job description provides a list of the duties of the post and the person specification provides the list of essential and desirable criteria.  

We are offering: 

• £29,064 – £34,267 (FTE) – Points 12-22 (plus £3,300 London Weighting if applicable). Appointments are usually made at the starting point of the scale. 
• 11½% non-contributory pension. 
• 25 days annual leave (FTE) plus 3 additional days in between Christmas New Year Period when our offices close; plus, all public holidays per annum for full time staff, pro-rata for part time staff. 
• Flexible working arrangements including the opportunity for Hybrid working. 
• Enhanced family friendly payments. 
• Employee Assistance Programme. 
• Employee benefits platform. 

The closing date for all applications is 12pm on Tuesday 26 August. We anticipate interviewing the two weeks commencing Monday 1 September.  

Please note CVs will not be accepted as part of the application process.  No recruitment agency or advertising enquiries, please. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Senior Recovery Worker to play a pivotal role in our Complex Needs Service in Hammersmith and Fulham.

Sounds great, what will I be doing?

This role is responsible for empowering a caseload of clients to maintain their wellbeing, independence, and tenancy, while supporting them to achieve personal goals and aspirations. You will co-produce support and recovery plans, facilitate group activities and peer networks, and engage with community professionals to ensure holistic support. The role involves monitoring health, safety, and security, managing referrals, assessments, and reviews, and maintaining accurate records in line with policy. You will also support the manager with housing management tasks including rent collection, arrears, voids, repairs, and budgets, ensuring properties are safe, services run effectively, and contractual obligations are consistently met.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have experience supporting people with mental health needs and working with criminal justice services, with an understanding of relevant regulatory frameworks. They should have a good knowledge of health and safety within accommodation-based services and be able to monitor and maintain safety, security, and maintenance needs.

Basic housing management knowledge, including maintenance and repairs, is required, along with strong literacy, numeracy, and IT skills to produce clear written communication and records. A sound understanding of safeguarding issues and the ability to respond appropriately is essential.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

About the role:

Step into a role where your work has immediate and lasting impact. At LaunchPad, our 14-bed assessment hub in Newham, we support people coming directly off the street; individuals facing multiple barriers such as mental health challenges, substance use and physical health needs. This is more than just a place of safety; it’s a vital starting point for people to rebuild their lives. Clients stay with us for up to 16 weeks, during which time we provide intensive, tailored support to help them access health services, stabilise their situation, and move forward into appropriate long-term accommodation. As a Project Worker Complex Needs, you’ll hold a caseload of up to five clients, giving you the time and space to build meaningful relationships and deliver focused, high-impact support.

Working alongside the Service Manager and a dynamic, passionate team, you’ll be part of a service that plays a crucial role in reducing street homelessness across Newham. Your work will be varied and purposeful; liaising with professionals across the borough, promoting social inclusion, helping to prevent re-offending and guiding clients towards greater independence. You’ll be at the forefront of one of Single Homeless Project's (SHP) Rough Sleeping Services, designed for those facing some of the greatest challenges in our society. In return, SHP is deeply committed to your development, offering clear pathways for progression and specialist training that equips you to grow in your career and make a meaningful difference every day.

About you:

• Experience supporting adults facing multiple challenges such as mental health issues, substance use, offending, and homelessness.
• Skilled in helping clients access and sustain move-on housing, including supported accommodation and the private rented sector.
• Proven ability to build trusting relationships with people who may be reluctant to engage with services.
• Confident in assessing risk, planning support, and setting achievable goals with clients.
• Able to stay calm and respond effectively in crisis situations, using a creative and solution-focused approach.
• Competent with data entry, email, and standard IT systems, and experienced in working collaboratively with other agencies and services.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 24th August at midnight

Interview Date: Tuesday 2nd September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted for this role. Applications requiring sponsorship will not be accepted or progressed. 

The Fundraising Officer role sits within the ambitious fundraising team and will work closely with the Fundraising Manager to deliver our strong events and community activities.

In this role you will be responsible for providing excellent supporter care to individuals who are taking part in events or organising their own activities, as well as managing our fundraising products. This includes managing the fundraising database; accurately inputting donations onto the database.

You’ll also be responsible for achieving your own income targets and objectives through proactively seeking out opportunities to promote fundraising among patients and NHS staff 
across our hospital sites and in the local community.

About The Role
Closing Date: 29th August
Interviews: 4th & 5th September
Contract: This is a fixed-term contract until 22nd May 2026.
We are currently recruiting a passionate and hard-working individual to help make a positive difference and provide first-class support to our Alzheimer's Society staff. Our Employee Support Assistant is part of our People Operations team and the first point of contact for Alzheimer’s Society employees requiring support with systems and processes that are part of working for the society, from joining to leaving.

We provide advice and guidance on policies and processes, making things easier and clearer for everyone as we deliver our work for people affected by dementia. 
This role ensures that we are safeguarding our employees, volunteers, those who engage with our services and the organisation through a strong emphasis on compliance. 

Duties and responsibilities:

- Process and monitor Criminal Record Checks for our employees and contractors. 
- Process employee changes, following relevant procedures. 
- Update and enter information on various systems, ensuring a high level of data quality is maintained.
- Monitor data reports and ensure compliance with key processes.
- Work collaboratively with our wider teams, including our Talent Acquisition, People Partnering, IT, and Payroll.
- Signposting employees and managers to relevant policies and information.
- Comply with data protection regulations.
- Undertake other duties or projects commensurate with the nature and grade of this post as required.

About you:

- Be able to always deliver first-class customer service, understanding that Alzheimer’s Society employees are the customers of our team. 
- Have a keen eye for detail with previous experience in an administration role.
- Be comfortable working in a collaborative team, looking to share ideas and ways to improve our processes.
- Be comfortable using Microsoft Office software such as Word and Excel, as well as other bespoke IT packages.
- Understand the sensitive nature of data that we deal with and, as such, adhere to a strict level of confidentiality.
- Be organised and able to structure your workload according to deadline requirements.
- Be comfortable working within a culture of inclusion and collaboration.

Insight and Evaluation Manager

We are currently delivering an ambitious five-year growth plan, which will ensure that we can reach as many young people as possible with our programme. As part of this growth we are now looking for an Insight and Evaluation Manager to join the team.

The role is currently a managerial role, but we would consider candidates with less experience in a version of the role with no managerial responsibilities, under the title Senior Insight and Evaluation Coordinator… so please still apply!

Position: Insight and Evaluation Manager

Location: Remote (with some travel to London as required)

Hours: Full-Time (flexible working considered)

Contract: Permanent

Salary: £29,000 - £32,000 p.a., depending on experience (+ £3000 London weighting, if applicable)

Closing Date: 25th August 2025

Interview Date: Week commencing 1st September 2025

About the Role

As part of the Strategy, Finance, and Operations Team, the Insight and Evaluation Manager will be responsible for ensuring all teams have the right data to deliver, monitor, and fund our programme in a timely and effective way. You will manage, analyse, interpret and present data, most of it recorded on Salesforce, in order to enhance the quality of delivery, maximise the achievement of outcomes by participants, and ensure that our programme is fully funded.

You will support this growth plan by ensuring that our data-related systems are efficient and scalable. Working  closely with the rest of the Technology and Insights team, you will help identify areas across the organisation that are in need of improvement and work to develop and implement improvements in our data-related processes.

Role responsibilities include:

· Data analysis, monitoring, and evaluation

· Facilitate the use of data to guide tactical and strategic decision-making across the organisation

· Support systems development relating to data and reporting

· Manage one part time staff member working on data insights and systems

About You

We are looking for someone with experience of:

· Processing, analysing and visualising data, particularly using Excel and Power Query

· Analysing and organising data to identify trends and support decision-making

· Cleaning and handling large datasets

· Presenting data visually to highlight key insights

· Providing strategic advice using diverse information sources

· Communicating complex information clearly and effectively

· Coordinating cross-organisational projects and securing stakeholder buy-in

About the Organisation

The Access Project is a data-driven organisation with robust monitoring and evaluation systems. We track student progress, assess the impact of our programmes, and use real-time data to improve delivery. By combining academic, demographic, and outcome data, we measure university readiness and share our impact externally. We're also expanding reporting capabilities across teams, including sales and partnerships.

Benefits include:

· 25 days annual leave p.a. (pro rata) plus Bank Holidays and 5 Winter closure days.

· PerkBox

· Employee Assistance Programme

· Online Medical assistance

· Interest-free travelcard loans

· Cyclescheme loans

· Paid wellbeing day

· 2 paid Volunteering Days

· Employer’s pensions contributions (3%)

· CPD options in line with L&D programme

· Staff Mentoring scheme

The Access Project is an equal opportunities employer and we welcome applications from people from all backgrounds. If you believe you have most of the skills to fulfil the role we encourage you to apply. Amongst staff at our organisation, there is under-representation of people who are Black, Asian or people from ethnic minority backgrounds, disabled, care-experienced, from low socio-economic backgrounds, and who are LGBTQIA+. We also particularly welcome applications from people with lived experience in reference to our mission.

We are proud to be a Level 1 Disability Confident employer. If you require any reasonable adjustments please contact us.

Please note, if you are selected for appointment to the role, you will be subject to a DBS check.

You also have experience in roles such as Insights, Insight, Evaluation, Insight and Evaluation, Insights Manager, Insight Manager, Evaluation Manager, Insight and Evaluation Manager, Data and Insights Manager, Research and Insights Manager, Evidence and Impact Manager, Outcomes and Evaluations Manager.

We're looking for 2 kind, compassionate and resilient Support Workers to join our Mental Health service in Lambeth.

£27,352.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

- Undertake key-working responsibilities for a caseload assigned by Management staff

- Meet customers regularly for support sessions, providing emotional and practical support

- Undertake initial and continuous assessment of needs and potential risks and agree levels of support and actions

- Develop support plans with customers to identify their goals, ensuring a person centred approach, enabling the customer to establish positive change

- Support customers to take care of their living environment, providing emotional and practical support to ensure customers enjoy a high quality accommodation

About you:

- Enjoys social interaction and the company of others, join in local activities to encourage customer involvement

- Approachable and open to others

- Enjoy working as part of a group or team

- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

What you'll bring:

Essential:

- Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

- Good standard of English and Maths

- Good standard of IT skills

Desirable:

- Experience working in mental health customer group

- Experience of working within supported housing environment

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for Job description

Education Programme Manager

Would you like to make a measurable difference in young people’s lives through educational support? Join a passionate team helping pupils reach their full potential.

Position: Programme Manager
Salary: £30,000 per annum (pro rata)
Location: Hybrid with daily travel to schools in London
Hours: Full-time (37.5 hours per week)
Contract: Fixed term with possibility to extend

Closing Date: 15th September 2025
Interview Dates: Wednesday 17th September/ Thursday 18th September (1st Interview)/ Friday 19th September (2nd Interview)

Start Date: w/b 29th September or w/b 6th October 2025

About the Role

As Programme Manager you will oversee the delivery of an impactful tuition programme across a group of London schools, including a Saturday programme in Southwark for one term (Time Off in Lieu granted for hours worked). This is a fantastic opportunity to combine your educational experience with programme and people management responsibilities in a mission-driven organisation.

You’ll work directly with pupils, tutors, and school staff to ensure sessions run smoothly and have real impact, helping young people double their expected progress.

Key responsibilities include:

• Planning, organising, and facilitating weekly in-school tuition sessions (term time)
• Designing and delivering tutor and volunteer training
• Ensuring safeguarding and wellbeing procedures are followed
• Analysing programme data, reporting on outcomes, and recommending next steps
• Building and maintaining school partnerships
• Contributing to curriculum development and programme improvement
• Supporting organisational growth and managing specific projects

About You

We’re looking for someone who combines educational experience with excellent organisation, people skills, and a genuine passion for improving pupil outcomes.

You will need:

• QTS and experience in classroom or youth settings
• A degree in any subject and a strong academic background
• Strong organisational and data analysis skills
• Confidence working independently and taking ownership of outcomes
• Excellent communication skills with young people and professionals
• A commitment to safeguarding and child protection

Desirable:

• Volunteer or project management experience
• Experience with Key Stage 3 or 4 exam preparation
• Existing Enhanced DBS with Childs’ Barred list on Update Service

About the Organisation

The organisation works to reduce the widening attainment gap in education by helping underachieving disadvantaged pupils double their expected progress, build confidence and resilience, and improve their future prospects. We do this through inspirational volunteer tutors, with the support of qualified teachers and facilitators.

Other roles you may have experience of could include: Education Project Manager, Programme Lead, Head of Tutoring, Learning Mentor, Secondary Teacher, School Partnerships Manager, Outreach Programme Coordinator.

Apply today to join a values-driven organisation creating real change in education.

Are you a passionate and organised Events Coordinator or looking to develop your career in events? Would you like to join a team that’s flexible, reliable and enthusiastic, whilst being determined to deliver positive impact for people with cystic fibrosis? Then we have an exciting opportunity for you! 
 
We are currently looking for an Events Coordinator to support the Events Manager to plan and implement the Trust’s events portfolio programme. This is a rewarding role that comes at a time when there is significant change and progress for those living with cystic fibrosis. 
 
Cystic Fibrosis Trust is the only UK charity uniting for a life unlimited for all people with cystic fibrosis. We fund vital research, improve care, speak out and race towards effective treatments for all. Cystic Fibrosis Trust is here to make sure everyone with cystic fibrosis can live without limits.  
 
Sitting within our Community and Events Fundraising team reporting to the Events Manager, and working with the other Events Coordinator, you will focus on delivery of high levels of exceptional supporter stewardship to supporters through the events portfolio. 
 
Key responsibilities include:

• To support the delivery of excellent events experiences for Team CF participants at high profile events such as the London Marathon, Great North Run and London Landmarks Half Marathon. 
• To build effective relationships with supporters to promote and encourage participation to maximise fundraising whilst deepening supporter relationships to drive second actions and retention.

To be successful in this role, the requirements you will need to meet include (please see the attached job description and person specification for the full requirements):

• Have experience of organising or working within an event/or community fundraising environment. 
• Have excellent customer service and good communication skills.
• Be able to work effectively as a team player 

This role will require travel throughout the UK for challenge events. You will be able to take Time Off In Lieu (TOIL) for this and claim travel, hotel and subsistence allowances.
 
We will provide you with a laptop, mobile phone and any other essential equipment needed for your role.
 
The Community and Events Fundraising team all work from home and keep in touch with online team meetings, individual catch ups, as well as in person when required. 
 
This role offers a flexible location. Most of the team are home-based, but this role can be based at our London office (which would require the postholder to attend the office a minimum of two days per week).
 
We offer a range of benefits including flexible working hours, 30 days annual leave plus bank holidays, opportunities for learning and development, pension, healthcare cash plan and more.
 
We reserve the right to bring forward or extend the closing date. Therefore, if you are interested in this role, please submit your application as early as possible.
 
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
 
NO AGENCIES PLEASE 

For more details about the job and requirements, please visit our website or use the application button provided.

Closing date for completed applications is 9am on Wednesday 27 August 2025.
 
Interviews expected week commencing 1 September 2025.
 
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis, people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
 
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
 
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