Supporter service manager jobs in wallington, surrey

Excellent Safeguarding policies, processes and practices are central to the mission and ministry of our large diocese covering South London and East Surrey.  We are seeking a highly experienced safeguarding practitioner, to lead and manage a well-respected team, and ensure that the diocese maintains the highest standards of protection for children and vulnerable adults in accordance with national policy.  

Working in close collaboration with the National Safeguarding Team of the Church of England, support is provided for this role through regular professional supervision provided by the National Safeguarding Team, and encouragement for continuing professional development.

The Head of Safeguarding has operational lead authority within the diocese for the National Safeguarding Standards, leading and overseeing work in these areas, and also plays a full role as a member of the Senior Management Team, in living out our values of transparent accountability, collaborative team working, respect for all, and the effective stewardship of resources.

Main Responsibilities:

To manage the diocesan safeguarding team, offering excellent practitioner expertise and overseeing sound triage, assessment and management of casework, actively liaising with relevant agencies, such as the police, probation services, and local authorities

Leading and coordinating all aspects of safeguarding casework within the Diocese, ensuring that work is completed as required by Safeguarding Codes of Practice, House of Bishop’s Safeguarding Guidance and all other relevant statutory guidance and legal responsibilities. 

Ensure that effective systems are in place for keeping all case files up to date by accurately and consistently recording actions taken on cases using the National Safeguarding Case Management System (MyConcern)

To work with the Diocesan Bishop, senior clergy, the Diocesan Secretary, and other key staff to support, develop and improve the safeguarding practice and culture across the Diocese. 

Leadership, support and advice to the wider diocese including Southwark Cathedral in the development of its safeguarding arrangements, good practice, policy and training.

To ensure that allegations of abuse are appropriately managed, and to actively liaise with relevant agencies, for example, police, probation services, and local authorities, and that support is provided to survivors and victims of abuse.

Complete comprehensive risk assessments and safety plans for individuals who pose a risk in the church context

To advise the diocese on all safeguarding matters ensuring that all advice is in line with the law, government guidance and national policy and guidance from the House of Bishops.

The Ideal Candidate

The successful candidate will be able to demonstrate:

Case worker lead responsibility in cases involving the protection and safeguarding of children and / or adults (essential), with at least some of that experience gained in the statutory safeguarding agencies (desirable). 

Broader leadership and management responsibility and/or influence regarding the development of good safeguarding practice and healthy safeguarding cultures. 

Up-to-date knowledge of research and evidence-based practice models relevant to safeguarding. 

Experience of working with victims, survivors and perpetrators of abuse. 

Working with statutory and non-statutory organisations in managing safeguarding allegations and assessing risk. 

You must have a relevant professional qualification or equivalent extensive experience (for example, social care or criminal justice), with current professional registration where applicable.  

Experience of leadership and management, with an ability to operate at a strategic level, and influence the development of good safeguarding practice and healthy safeguarding cultures is important for this role.

Self-starter able to lead and work independently and with experience of appropriate challenge to senior colleagues.

Your experience of working with survivors of abuse will be important in ensuring that we provide appropriate support and advice for this important area of work.

The Head of Safeguarding is not required to be a practising Christian but is expected to  be in sympathy with the ethos  of the church and share our values. 

 About the Diocese 

Southwark is a diverse and vibrant Diocese in so many ways, from the energy of the inner city to the beauty of the Surrey Hills. We are one of the largest Dioceses in the Church of England, serving the people of South London and East Surrey. We take joy in the distinctiveness and variety of God’s gifts and people. You will find churches that offer welcome, care and dignity in Christ’s name to their parishes; chaplains walking along side those in education, hospitals, and prison; and pioneering communities seeking to reach out and serve in new ways.

Our vision is founded on mutual commitment, speaking well of one another and walking together in the pilgrimage of faith. Supporting, encouraging, and resourcing each other in our common task, we seek to be a Diocese that is Christ centred and outward focused.

The Diocese of Southwark is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment. 

This appointments is subject to acceptable pre-appointment checks, including a satisfactory Enhanced DBS (with Barred List/s) checks.

Executive Assistant

We are looking for a driven self-starter with a varied skillset to join the team, acting as an integral part of the success of the organisation by providing administrative support and operational insight to the Director and wider team.

Position: Executive Assistant

Location: London/Hybrid, office 2–3 days a week, with flexibility to work from home

Hours: Full-time

Salary: £28,000–£33,000 depending on experience

Contract: Permanent

Closing Date: 31 August 2025

Interview Date: The first round is online on 15 September 2025 and the second round is in person at our London office on 22 September 2025.

The Role

The Executive Assistant is a varied role, and would suit someone who loves to make things happen, is helpful and co-operative, and takes initiative; someone able to prioritise a range of tasks and commitments. The role involves supporting the Director of the organisation to be as effective as possible, and needs someone skilled in diary management, team and finance administration, project management and office management systems to support the day-to-day operations of this busy team. The role holder will play a crucial part in enabling the team to function as a well-oiled machine, and will make a key contribution to team culture.

About You

The successful candidate will have experience in using their administrative and operational skills within a team setting, as well as being a proficient MS Office user. We’re looking for someone who is excited about the work the organisation does and is eager to contribute to the mission.

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as PA, EA, Personal Assistant, Executive Assistant, Secretary, Clerical, Administrator, Senior Administrator, Administration Manager.

The Organisation

An independent think-tank based in London.

The Job

We are recruiting Finance Business Partners to support research teams and collaborate closely with the central finance team. In this role, you will be part of a research centre, working with budget holders and research leads to provide an effective and efficient financial service. Research funding comes from a mixture of grants/contracts from government, foundations, and (to a lesser extent) corporates.

Responsibilities will include producing regular quarterly forecasts and the annual budget, supporting project costing, overseeing financial management of research projects, and providing variance analysis. You will also collaborate on the production of management accounts, support financial accruals and income recognition, and contribute to the preparation of annual statutory accounts. Additionally, you will oversee auditing processes, ensure project reporting meets funding requirements, and support the implementation of a new finance system.

The Person

We are looking for an ACA/CA/ACCA/CIMA qualified accountant with experience in business partnering, financial project management, and setting budgets and forecasts. Experience in the charity/not-for-profit sector is advantageous, as is knowledge of different funders, philanthropic foundations, government departments, international organisations, businesses, and NGOs (grants and donor reporting). The ideal candidate will be able to present financial information clearly, work with accuracy and consistency, balance multiple deadlines, and have a proactive, self-motivating, and collaborative approach. Excellent communication skills and the ability to build relationships at all levels are essential.

What's in it for you?

The salary available for this role is up to £60,000 per year. The organisation offers 29 days' annual leave (plus public holidays), pension salary exchange (6% employer contribution), an employee assistance programme, parental leave, flexible working, and other benefits designed to suit your lifestyle. Lunch is provided free every Tuesday and Wednesday. This is a full-time, permanent role with a hybrid working arrangement, requiring a minimum of 2 days in the office per week. The organisation is an equal-opportunity employer and values diversity. All of this is provided in a professional, engaging, and intellectually stimulating environment.

Please apply now to be considered!

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Waking Nights Recovery Worker to play a pivotal role in our Hestia Blackfen Recovery House in Blackfen.

Sounds great, what will I be doing?

During the night hours, a key responsibility is ensuring the overall security and safety of both the building and its service users. This involves regular health and safety checks, monitoring emergency alarm systems, CCTV surveillance, and conducting routine patrols throughout the premises. Staff are expected to co-produce risk assessments, crisis plans, and support and safety plans in collaboration with service users, their families, and professionals to reflect individual needs and circumstances. Providing person-centred support is essential, particularly during periods of crisis or mental health relapse, and includes offering intensive help around substance misuse by promoting harm reduction and safe use. Night staff also support service users in achieving outcomes related to health, economic wellbeing, personal safety, and meaningful engagement, while responding effectively to emergencies and ensuring accurate reporting. Additional duties include caretaking responsibilities such as managing housing issues, completing cleaning tasks as outlined in the rota, and conducting flat checks as necessary throughout the night to maintain a safe and supportive environment.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have demonstrable experience supporting individuals with mental health challenges and complex needs, with a strong preference for those who have worked with people experiencing substance misuse issues. They will possess a deep understanding of recovery-focused approaches and co-production, along with a solid awareness of the social and personal issues affecting this group. The role requires the ability to design and facilitate engaging activities that reduce anxiety, build self-confidence, and support clients in planning and pursuing their own recovery goals. The candidate must be highly motivated, maintaining excellent service delivery and support standards even when managing unpredictable or challenging behaviours. A thorough knowledge of relevant legislation—such as welfare reform, the Care Act, and housing pathways—is essential for supporting clients in crisis. They should be confident in engaging service users in assessments and co-producing, implementing, and reviewing support and safety plans, ensuring all documentation is accurately recorded and regularly audited. Proficiency in MS Office and other case management systems is necessary, as is an understanding of basic building safety and maintenance issues. Strong verbal and written communication skills are required, as well as the flexibility to work evenings, weekends, and bank holidays. Additionally, the candidate must be capable of handling and recording financial transactions, including petty cash, with precision and accountability.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Corporate Partnerships Officer

Contract: Fixed term 12-months contract, Full time, 35 hours per week

Location: London, UK
UK hybrid working – a minimum of 40 % of working time is spent face-to-face (London office, external meetings or travel). 60/40 hybrid working at WaterAid means roughly three days wherever you work best and two days together in person.

Salary: £33,323 - £34,894 with excellent benefits

Change starts with water. Change starts with you.

Every day, millions of people live without clean water, decent toilets and good hygiene. WaterAid exists to change that – for everyone, everywhere. Join us, and your energy will help unlock people’s potential and create a fairer future.

About WaterAid

We’re a global federation driven by one vision: a world where everyone, everywhere has clean water, sanitation and hygiene by 2030. Powered by our values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation, we work alongside communities, partners and supporters to make change happen.

About the team

The Corporate Partnerships Team harnesses the power of the private sector through strategic relationships that raise much needed funds for WaterAid’s life-changing work. 

About the role

As our Corporate Partnerships Officer, you will provide critical support across all functions of the Corporate Partnerships Team and work closely with Corporate Partnership Team Managers to drive sustainable change.

In this role, you will:

• Lead on administrative support for the Corporate Partnerships Team
• Support the delivery of high-quality partnerships with corporate partners.
• Support the development of new partnerships with corporate partners.
• Support our private sector engagement work to strategically engage business.
• Champion WaterAid’s commitment to equity, inclusion and safeguarding.

Requirements

To be successful, you will need:

• Experience in a charity fundraising, partnerships and/or customer service role.
• Endless drive, enthusiasm and ability to work under own initiative/independently to produce high quality results and meet deadlines.
• Excellent communication skills: written, verbal, presentation and face-to-face. 
• Excellent attention to detail and ability to provide excellent customer service and support to companies or individuals at all levels.
• Strong administrative and IT skills – including spreadsheets – and experience of using customer databases (training given).

Although not essential, we’d prefer you to have:

• Experience and knowledge of corporate responsibility/sustainability
• Experience of working or volunteering in the voluntary sector

Closing date: Applications close 12:00 PM UK time on 15th September 2025. Interviews are expected to take place week commencing 22nd September 2025 and 29th September 2025.

How to Apply: Click Apply to complete the pre-screening questions and upload your CV.

Can I use Artificial Intelligence (AI) technology in my application?

At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.

Pre‑employment screening

To apply for this role, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to local law and WaterAid’s Safer Recruitment policy. All UK based roles require a basic Disclosure and Barring Service (DBS) check.

Benefits

• 36 days’ holiday (including 8 Bank Holidays)

• Option to buy an extra 5 days’ annual leave
• Employer pension contribution up to 10 %
• Flexible and hybrid working arrangements
• Season ticket loan
• Free annual eye tests
• ‘Give as you Earn’ charitable giving scheme
• Enhanced parental leave (maternity, adoption/surrogacy, shared parental and paternity)
• Sabbaticals
• One paid volunteer day each year

Our People Promise

We will work with passion and focus to make sure everyone everywhere has clean water, decent toilets and good hygiene. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to be a place where people feel safe and able to contribute their voice and truly live our values. 

Equal Opportunities

We welcome applications from people of all backgrounds, beliefs, customs, traditions, ways of life and status. This includes, but is not limited to, race, ethnicity, caste, colour, gender, language, religion, political or other opinion, national or social origin, property, birth, disability status, neurodiversity, age, marital and family status, sexual orientation and gender identity, health status, place of residence, economic and social situation.

Safeguarding

We are committed to protecting everyone we come into contact with. We have a zero- tolerance approach to abuse of power, privilege or trust across our global work, and to any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously. All offers of employment are subject to satisfactory references and appropriate screening checks (which can include counterterrorism, safeguarding and criminal records checks).

Together, we’ll change the world through water.

Join us and be part of the change!

Salary: £31,022 starting salary (salary range will increase to a maximum of £33,699 via the length of service) per annum pro rata plus £4,324 Inner London Weighting if based in London per annum pro rata.

Contract: Fixed Term, one-year contract until 30 September 2026.

Hours: Part-time/28 hours per week (excluding lunch breaks)

Location: Any Refugee Action Office – London, Birmingham, Bradford, or Manchester. We will consider UK-based hybrid working options. 

Closing date to apply for the role: 23.59 on 8 September 2025

*Please read carefully, the information below on how to apply for this role

Please read carefully before applying for this role:

Applications for this role are only* open to people who identify as having lived experience of forced displacement due to war, invasion, persecution or human rights abuses

(This also includes British nationals living/working overseas who have been forced to leave due to war, invasion, persecution or human rights abuses)

*Current Refugee Action employees with and without lived experience are eligible to apply.

About Refugee Action

Refugee Action exists to work with refugees and people seeking asylum who’ve survived some of the world’s worst regimes. We are a national charity with more than 40 years’ experience of empowering people who’ve survived some of the world’s worst regimes to secure the protection and support that they need to live with dignity and respect and build a new life in the UK. We do this by providing expert advice and casework, building the capacity of partner organisations and campaigning on the policies that affect them.

We are looking for a Community Engagement Coordinator to join our Campaigns and Fundraising teams. This is a fantastic opportunity to develop skills across campaigns, public affairs and community engagement.

As Community Engagement Coordinator, you will coordinate our Speakers Community project, delivering talks about refugee rights to schools, universities and groups across the UK. You will develop plans for recruiting more grassroots campaigners to our team, and deliver excellent stewardship to our campaigners and fundraisers. You will also support with the delivery of campaigning events and with our public affairs work.

Working across the Campaigns and Fundraising teams, you will be fundamental in helping us to shift the narrative around people seeking safety in the UK to create a welcoming and anti-racist society.

This role is funded by the Aziz Foundation – it is only open to someone with lived experience of forced displacement, who can demonstrate knowledge of issues affecting Muslim communities and long-term commitment to community/ societal development.

To succeed in the role, you will need to demonstrate:

•  Experience delivering supporter care to campaigners or fundraisers with proven ability to communicate with volunteers, supporters and campaigners in a friendly and engaging manner
• Able to write compelling and engaging copy
• Experience in grassroots campaigning and community organising
• Ability to manage multiple priorities and provide logistical and administrative support.
• Passion and motivation to raise vital funds to support refugees and people seeking asylum in the UK.
• Effective time manager who can work well to tight deadlines.
• Excellent organisational skills to help develop and deliver campaign events.
• Ability to collaborate and work supportively and effectively within a team.
• Able to work with a high level of attention to detail.
• Interest in campaigning and advocacy work.
• Understanding of cultural diversity and the ability to work with people from a range of different cultures.
• Commitment to removing barriers to power for people with lived experience, and commitment to anti-racist practices.
• Understanding of how the UK’s hostile refugee protection and asylum system impacts those affected by it. 

 For further details and to apply, please visit our website.

Closing date: 23:59 on 8 September 2025

Interviews: 23 September 2025 (on Zoom)

Refugee Action only operates in the UK, so all roles are UK-based, and you must have the right to work in the UK.

This role is not on the Immigration Salary List.  If you have permission to work that is restricted to the Shortage Occupation List, we will be unable to appoint you to this role.

You can find out which roles are on the shortage occupation list via these two links:

• Skilled Worker visa: shortage occupations 
• Skilled Worker visa: shortage occupations for healthcare and education

We are currently campaigning for people seeking asylum to have the right to work in the UK, see our Lift the Ban campaign here.

About The East End Community Foundation (EECF)

EECF supports communities through our charitable activities of grants and programmes.  In 2024/25 these totalled over £1.6m and we intend to increase our grant making year on year to provide greater and longer-term support so we can continue to make a difference to the lives of local people by supporting vital community-based projects with grant funding. We are looking for a committed individual with knowledge of the local area to join the Grants and Programmes Team. Working as part of our small and busy team you will ensure that EECF delivers an accessible and credible grants service by providing advice, guidance and support to potential grant applicants, assessing applications for funding, and monitoring and evaluating the impact of our grant making.

About You

This is a great opportunity for someone with experience of grant making or applying for funding, and of working in and for the charitable sector, and/or starting out in a career in grant making. We need someone who is a confident communicator and team player. You should be highly efficient with the ability to work across multiple strands to strict deadlines, demonstrate strong organisational skills and build positive relationships with local community organisations. 

The Role

Position: Grants Officer

Responsible to: Head of Grants and Programmes

Hours: 35 hours per week (full-time)

Annual Leave: 23 days (increasing incrementally to 30), plus public holidays

Key Responsibilities: 

· Assist the team in developing, managing, delivering and promoting EECF’s grants programmes.

· Provide information, advice and guidance to grant applicants

· Complete the assessment of grant applications including making phone calls/visits, and completing due diligence checks

· Manage a caseload of grantees including building relationships with grantees, liaising and agreeing outcomes for funded projects, preparing and issuing grant contracts, working with groups through the delivery of their projects to final reporting

· Ensure all information including grant applications are accurately recorded in a timely fashion on the database system Salesforce

· Conduct regular outreach and participate in networking events and awareness raising sessions aimed at potential grant applicants or recipients

· Review end of grant reports and collate information to provide annual reports on grant programmes 

· Contribute to the maintenance and development of grant making systems, policies and procedures including guidance notes, application forms and reporting structures

· Keep abreast of good practice in grant making and new initiatives being implemented by other local grant makers and community foundations

· Undertake such other tasks as may be required to meet the needs of the post as they arise and to ensure the smooth running of EECF’s grant making programmes and charitable activities 

Person Specification:  

Essential Experience/Skills  

· Knowledge and/or experience of delivering a grant making programme or of fundraising

· Understanding of the voluntary sector and community needs in the East End of London

· Excellent attention to detail with the ability to work accurately to strict deadlines

· Able to manage, prioritise and organise your own workload

· Strong written and oral communication

· Strong IT and administrative skills

· Able to work independently and as part of a small team

Desirable Experience/Skills (not required but would be beneficial)  

· Knowledge of CRM systems

· Budget management experience 

· Participatory grant-making

· Experience of public speaking

Personal Qualities  

· Flexible and adaptable with good interpersonal skills and a ‘can-do’ approach

· Self-motivated and able to work on own initiative

· Dependable and reliable with the ability to be productive under time pressure

· Positive, resilient and supportive

Please note, we’re actively reviewing applications and interviews will be held on a rolling basis.

We are searching for an enthusiastic Account Executive to work within our small but driven team.

The Business Support team plays a key role in the charity, as our work with employers, helping them improve their frameworks and cultures, also creates safer work environments for whistleblowers, and supports our whole operation financially.

The role is varied and will help you enhance your negotiation, persuasion, organisation and creative skills. The vacancy would suit individuals who have some sales experience, and want to develop and enhance this, applying this experience in an environment that has a societal impact.  It may also suit a graduate looking to work in a unique business development setting. Crucially, we are looking for self-starters who use their initiative to contribute great ideas and succeed with their sales. 

Purpose:

You will generate income for the charity by identifying and securing new business, and maintain strong relationships with existing members and clients in order to explore further business opportunities with them.

The role will be selling Protect’s training, consultancy and membership services to employers who want to strive towards positive speak-up cultures.

Key responsibilities:

• Creating and converting a pipeline of potential members and other clients, in order to hit sales target and achieve KPIs
• Selling the charity’s services to inbound enquiries, resulting from marketing activity by the charity (eg webinars, SEO, social media and conferences)
• Enhancing the client relationship with existing clients through effective account management, and upselling services
• Being attentive to current legal affairs, whistleblowing cases and commercial market trends to accurately inform sector and client approaches
• Assist with business development projects and focuses including sector approaches, including round tables, breakfast briefings)
• Being a positive ambassador for the charity at national exhibitions, events and conferences

Required Experience & Skills

· Willingness to learn

· Passionate about excellent client service

· Ability to manage a varied workload with competing demands 

· Commercially aware with good business acumen and financial awareness 

· Excellent communication and interpersonal skills 

Are you able to listen? Do you have the experience, maturity and empathy to support people who have concerns about their workplace ? Could you help someone decide their next steps, without stepping over the line? You will be covering the trusts in Chester & Wirral Area so you will need to live not too far from this area and drive and have access to a car.

This role is remote but you will be visiting the trusts when needed in Chester & Wirral.

We are looking for a candidate with excellent communication skills to support contacting employees to find a self-determined resolution to their concerns for independent and confidential staff liaison service.

The Role
To provide independent, confidential liaison for all staff
To support contacting employees to find a self-determined resolution to their concerns by telephone and/or in person
Escalate issues of concern promptly in accordance with agreed timescales
Surface issues for the organisation which might otherwise be unknown
Promote an environment of Freedom To Speak Up
Provide support for staff who feel unable to raise issues internally or without support

The Candidate
Proven management and organisational skills at a midmanagement or higher level
Demonstrable experience of interaction with mid-level and senior Executives, Directors and Non-Executive Directors in addressing concerns and issues.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Experience in giving presentations to small and large groups
Strong report writing skills
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of planning and prioritising own workload, and working on own initiative
Basic knowledge of Employment Law, the Equality Act and data protection
Knowledge of HR policy and proven experience of staff management desirable

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Daniel Spargo-Mabbs Foundation is a drug and alcohol education charity that aims to support young people to make safe choices about drugs and alcohol and reduce harm. We do this through increasing understanding of the effects and risks, and helping to develop life skills and resilience. The Foundation was set up in January 2014 by Tim and Fiona Spargo-Mabbs in response to the death of their 16-year-old son Daniel having taken ecstasy

We are recruiting a Drugs Education Coordinator (Scotland) to join our team. This role will involve the coordination and delivery of DSMF drug education in Scotland, based in the Grampian region, working with the Head of Education and Engagement and Director to develop provision regionally and more widely.

Suitable candidates will:

• be passionate about supporting young people to make safer choices about drugs and alcohol
• have experience of developing and delivering drug and/or alcohol education in schools, colleges and/or the community
• have experience of working with young people, including a knowledge of substance use and its impacts
• have experience of project coordination, with excellent organisation skills
• be a skilled and effective communicator, both in writing and orally, with a wide range of people and agencies
• enjoy working remotely in a small and busy team

Job Title:  Head of Policy and Engagement

Location:  London, (The Foundry, Vauxhall) 

Type: Permanent, hybrid

Hours: 4 days/28 hours a week 

Salary: £50k pa (FTE) 

About Equally Ours 

Equally Ours (previously the Equality and Diversity Forum) is a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone’s lives.

Through our members and networks, Equally Ours joins up research, policy and communications to shift public opinion and policy in positive and powerful ways. This is an exciting and pivotal time for us. At the end of 2022, we launched a 10-year strategy, 'Together for social justice', which sets out our bold agenda to increase equality and strengthen rights at scale.  

We are a voluntary membership organisation dedicated to supporting networks, communities and grassroots groups across the UK to influence public policy and decision-making processes.

This important new role aims to support London-based members and our wider networks in shaping meaningful, structural public policy changes that address climate action, social justice, and economic opportunity. This role will work at the intersection of national and London government agendas, ensuring that the diverse experiences of Londoners shape a more socially just London and the UK that protect and advances people's equality and human rights. 

Role Overview 

We are seeking a Head of Policy and Community Engagement to lead our policy advocacy and community engagement initiatives. This role is crucial in helping our members develop a collective voice, influence policy at both local and national levels, and drive long-lasting, systemic change. The successful candidate will work closely with London-based members and grassroots organisations, convening and facilitating opportunities to develop a unified and impactful voice and advocate for systemic change on key issues such as climate justice and resilience, employment inequality and economic inclusion, particularly in the context of public sector investment and the green economy. They will have a passion for human rights, equality and social justice, and strong policy advocacy and stakeholder engagement experience. 

Key Responsibilities 

Policy Advocacy & Engagement 

• Support Member Voice: Facilitate opportunities for our members (and their networks) to develop a unified and impactful voice on key policy issues.

• Drive structural change: Advocate for systemic, rather than piecemeal, policy reform on issues relating to climate action, law and economic opportunity.

• Policy research & analysis: synthesize research data, commission research, and stay informed on the priorities of national government, Greater London Authority and local borough councils, as well as those of funders, to provide members with strategic analysis and support in developing and influencing policy. 

• Focus on intersectionality: Promote the adoption of an intersectional, pan-equality, and human rights-based framework in policy areas such as the equality and human rights legal framework, climate justice and social investment. 

Community & Network Development 

• Develop and strengthen membership model: Lead efforts to develop and adapt our membership and engagement model, ensuring it remains responsive to the evolving needs of our London network and the wider movement.

• Equip grassroots groups: Work closely with grassroots organisations to build their capacity and influence on key issues, supporting them to engage directly with policymakers and participate meaningfully in policy debates.

• Promote collaboration and capacity building: Promote collaboration among members, encouraging the sharing of best practice, strengthening their collective voice, and enhancing their effectiveness in advocating for their communities. 

Strategic Initiatives & emerging trends 

• Horizon scanning and trend analysis: Monitor emerging trends in the climate, social justice, and community development sectors, ensuring strategies are adapted to address these developments.

• Network expansion: Identify opportunities to grow our network and extend our reach, ensuring more grassroots organisations are empowered to engage with policy agendas and drive systemic change. 

What skills and experiences we’re looking for: 

• Strong policy expertise: demonstrable experience of analysing evidence from a range of sources (lived experience, think tank and academic reports,) and working collaboratively with communities to identify the root causes of inequality and create policy solutions. Ideally in one or more of the areas of climate justice, economic opportunity, and social inclusion. 

• Community Engagement: Experience of working with grassroots organisations and local communities, with a focus on building capacity and amplifying their voices at local borough, London and UK government levels. 

• Advocacy Skills:

• Strong understanding and demonstrable experience of public policy change processes at the intersection of UK and London government agendas

• Proven ability to develop, lead, implement and monitor influencing strategies that drive systemic change 

• Strategic Thinking: Ability to think creatively and strategically about developing engagement models and responding to emerging trends in social and environmental justice movements. 

• Commitment: commitment to and a sound understanding of how to apply equality, intersectionality and human rights principles to public policy development, and the credibility to build trust with communities. 

• Network Building: Demonstrable experience in growing and supporting membership networks or coalitions, ideally in the voluntary or charity sector. 

• Emotional intelligence: High levels of emotional intelligence and resilience, including the understanding and ability to manage how lived experience of our privilege and inequality can impact in the workplace for yourself, colleagues and external stakeholders. 

• Managing staff: Experience managing at least one staff member, providing both task centered and pastoral support. The ability to hold and manage difficult feelings and conversations with tact and sensitivity. 

• Anti-racism: Commitment to embed anti-racism across all aspects of our work.

Desirable: 

• Experience of commissioning different types of research 

• Experience of working with impact monitoring and evaluation frameworks, for example theory of change methodology. 

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Highbury Grove Recovery House in Highbury.

Sounds great, what will I be doing?

In this role, the postholder will support individuals identified as needing early intervention or preventative mental health support by managing a caseload and delivering group activities and programmes that promote recovery and empowerment. They will clearly communicate the service's aims and pathways to ensure service users can fully participate and co-produce their support. The role involves helping clients engage effectively with external professionals and services, including mental health teams, housing providers, and job centres, while also developing peer support networks and community-based activities that align with users' goals and aspirations. Working flexibly as part of a team, the postholder will ensure service coverage and contractual obligations are met, contribute to the safety and wellbeing of all service users, and support colleagues in day-to-day operations. They will maintain high standards of administration and record-keeping, ensure confidentiality, and carry out referrals, assessments, and service reviews in a timely and effective manner. Active participation in supervision, appraisals, and ongoing development is also a key part of the role.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

The ideal candidate will have hands-on experience working with individuals experiencing mental health challenges and/or dual diagnosis, with a strong understanding of relevant mental health legislation, safeguarding, and the principles of recovery-oriented practice. They will demonstrate sensitivity and respect in their approach, with the ability to communicate effectively and support individuals with dignity. The role requires sound knowledge of local mental health and wellbeing services, as well as recovery tools and case management practices, including risk assessment. The successful candidate will be confident working both independently and as part of a team, with the capability to induct and support new peer staff and volunteers. They will have experience in planning and delivering added value initiatives such as events, group activities, and placements, and will be comfortable working with statutory and community partners. Excellent communication, time management, and organisational skills are essential, along with the ability to remain dynamic and effective under pressure. Strong IT, literacy, and numeracy skills are required, including the ability to use MS Word, Outlook, and the internet to produce professional written correspondence and maintain accurate records.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

This is a unique opportunity to combine your commercial finance expertise with meaningful, values-driven work. In this role, you’ll be a trusted adviser and challenger to our Income Generation, Corporate Services, and Operations teams providing the insight, analysis, and financial planning they need to deliver life-saving services.

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Contract terms:​

• Initially a 12month fixed term contract

• £45,000 - £50,000 per annum with Benefits

•  Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.

• Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.

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About you​

You’ll be someone who thrives on partnership and influence, equally comfortable challenging assumptions as you are supporting colleagues. You can balance detail with the bigger picture, manage multiple priorities, and adapt to changing organisational needs — all while working with professionalism, integrity, and respect.

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What you’ll do​

• Lead commercial financial reporting, forecasting, and scenario analysis for the Income Generation, Corporate Services, and Operations teams
• Partner with senior leaders to analyse performance, identify risks and opportunities, and support decision-making.
• Produce costings and forward projections for new and existing activities.
• Provide expert financial modelling and analysis to support new income generation opportunities and strategic initiatives.
• Build financial capability across the organisation, helping colleagues develop commercial acumen.
• Collaborate across the Finance team to deliver team-wide goals and organisational priorities.

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Full outline of the role available in the Job description file here

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What we’re looking for​

• Broad experience in commercial financial planning and analysis, including budgeting, forecasting, and management reporting.
• Proven experience leading the financial element of projects or investment decisions.
• Strong skills in presenting financial information clearly to senior leadership.
• Highly analytical, commercially astute, and confident in interrogating financial data.
• Advanced Excel skills and experience with financial planning/reporting tools.
• Excellent communication and interpersonal skills to build strong working relationships.
• Experience within the charity or not-for-profit sector would be advantageous.
• Knowledge of Business Central and Cosmos would be desirable.
• Degree level education or equivalent experience.
• Part-qualified accountant (ACA, ACCA, CIMA, CIPFA, or equivalent) with proven accounting experience.

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Why Samaritans?​

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this. 

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Apply now and bring your financial expertise to a role that helps save lives.​

To apply, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Due to the timeframes for this role, we’re only able to consider candidates who can start within one month of offer.

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Applications close: ​Sunday 7 September

Interviews: week commencing 15 September

We are delighted to be supporting a UK higher education institution in their search for a temporary UKVI Compliance Officer to join their student services team. This is a full-time role offering a fantastic opportunity to support international student compliance and contribute to a high-quality administrative service.

This is a great opportunity for someone with strong attention to detail and a solid understanding of UKVI processes to work in a fast-paced, student-focused environment.

Key Responsibilities for this role include:

• Managing UKVI reporting and maintaining accurate immigration records using SMS and internal systems.
• Creating and updating Confirmation of Acceptance for Studies (CAS) for new and continuing students.
• Supporting student registration and recording immigration documentation.
• Assisting with engagement monitoring and attendance workshops.
• Providing basic immigration advice under OISC Level 2 competencies.
• Supporting internal UKVI audit processes and staff training sessions.
• Processing student record amendments including withdrawals, breaks in study, and programme transfers.

To be considered for this position, you should possess:

• Proven administrative experience and familiarity with student visa requirements.
• Strong IT and organisational skills, with a high level of accuracy.
• Excellent communication and customer service skills.
• Experience working in higher education and knowledge of UKVI compliance is desirable.
• A proactive, team-oriented approach and commitment to equality and diversity.

If you’re looking to make a meaningful contribution to international student support and compliance, we’d love to hear from you.

Please apply below and submit your CV in Word format.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.