Supporter service manager jobs

About Us

At Sedulo we are building a world-class team to deliver our mission to make positive change in the communities we work in. We do this by:

· Working with our clients to transform their business and personal finances

· Connecting and contributing to the business community in the cities we are located in

· Working with charities by fundraising and influencing change both now and in the future through the Sedulo Foundation

· Being a great place to work and develop your career

We offer a full range of services from the inception of the business concept, throughout growth of the entity and on to exit strategies. There is no typical clientele; we work with start-ups through to multinational, listed companies.

At Sedulo we embrace a holistic and innovative culture with diversity and integrity at the heart. We are working to build an open and inclusive environment which supports the needs of all our team members.

We are looking for people to join the team who want to deliver beyond expectation and get results. Whether this be through embracing feedback, creating fulfilling relationships with colleagues and clients, being genuinely interested in their work, or by simply being the best version of themselves. At Sedulo, we know how important it is to create an environment for positive change, both in work and in the communities, we work within. This is demonstrated through our persistent commitment to charitable projects and a strong focus on innovation in everything that we do. You can make an impact at Sedulo, not only through delivering amazing work, but also through participating in the charity campaigns we run throughout the year. Alongside all of this, our events team ensure we also have a lot of fun – with countless wellbeing activities and events being hosted at all our offices every week!

We understand that to be a world class organisation, we must embrace uniqueness and choose courage over comfort. Everything we strive to be is grounded in our core values: Personable, Integrity, Holistic, Innovative and Deliver Beyond Expectation.

The Role

We are a leading accountancy practice with a department specialising in delivering tailored financial services to the not-for-profit sector. Our clients include charities, social enterprises, and other nonprofit organisations dedicated to making a positive impact. We pride ourselves on our expert knowledge, collaborative approach, and commitment to supporting the unique needs of this sector.

We are seeking a proactive and skilled Management Accountant to join our team and play a pivotal role in providing exceptional service to our clients while contributing to the growth and development of the firm.

This is a unique opportunity for an individual who is passionate about the not-for-profit sector and wishes to support numerous organisations through their financial knowledge and experience.

Role Objectives

Technical Expertise:

• Prepare accurate and timely management accounts, including income and expenditure, balance sheets, cashflow reports and fund tracking.
• Advise on financial systems and policies, with the skills to implement any agreed changes.
• Act as a finance business partner to operational teams, providing financial guidance.
• Assist with internal and external audits, preparing schedules and responding to queries.
• Prepare and submit VAT Returns, often under Partial Exemption scheme.

Client Management:

• Oversee a portfolio of clients in the not-for-profit sector, ensuring high-quality service delivery.
• Build and maintain strong client relationships, acting as a trusted advisor for their financial and compliance needs.
• Review and interpret financial information to provide insights and recommendations to clients.

 Knowledge, Skills and Experience Required

• Proven experience in a similar role and will consider candidates that have worked previously within an accountancy practice or within a not-for-profit organisation.
• Must have strong knowledge and understanding of the not-for-profit sector, including Charities SORP.
• ACA/ACCA qualified or working towards a qualification is highly desirable.
• Experience working with Xero and Excel is highly desirable.

What we really need

• Strong technical accounting skills.
• Excellent communication and interpersonal skills, with the ability to build lasting client relationships.
• High level of organisation and attention to detail, ensuring accuracy and efficiency in all work.
• Proactive and solution-oriented mindset, with strong problem-solving skills.

What we offer

• A company mantra of having fun together, getting results together and giving back together
• The opportunity to work with some of the fastest growing and most exciting companies in the country
• A bespoke training and development plan with the opportunity to expand and diversify your skills
• 26 days holiday, company pension scheme, health care plan, cycle to work scheme, death in service benefits and access to our in-house Wealth Planning and Mortgage departments

Engagement & Civil Society Lead

Permanent. Full time. Hybrid working (2 days per week in the office)

Location: London

Salary: £57,977 (including London allowance) per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the UK Influencing Lead, the Engagement & Civil Society Lead will manage Christian Aid’s church influencing, interfaith and civil society partners in the UK, in line with policy, advocacy and campaigns strategies that maximises impact. 

The post-holder will ensure Christian Aid is engaged in effective civil society coalitions, and coalition spaces, working closely with the campaign’s advisor and UK influencing team , empowering collaboration.

You will be building and developing relationships with the organisation’s partners, influencers and networks within the UK and globally.

Some of the key responsibilities of the Engagement & Civil Society Lead include:

• Cultivates and maintains influential relationships within UK based CSO’s, faith-based networks, private sector and campaign coalitions to enable high-impact initiatives to maximise our impact. 
• Drives and communicates high quality strategies, to ensure our engagement and influencing work has political traction within Civil Society, faith/interfaith networks and the private sector.
• Provides advocacy and influencing support on engagements with UK ecumenical groups such as CTE/CTBI in collaboration with the Ecumenical Lead.

About you

Who we are looking for:

Essential:

• Degree level qualification in a relevant field.
• Substantial experience of working in an advocacy role, faith and church advocacy, civil society engagement, community development, campaigning, or related areas.
• Substantial experience of working with stakeholders including civil society, government, or the private sector.
• Significant experience of influencing and engaging within UK Civil Society spaces.
• Detailed understanding of how to deliver influence within UK Civil Society.
• Detailed understanding of the development sector, private sector and faith networks, their policy positions and dynamics.
• Detailed knowledge of influencing and engaging churches and wider faith communities.
• Significant experience of working in complex coalition spaces.
• Significant experience of public speaking.
• Strong communication skills and ability to communicate with diverse audience.
• Highly developed skills in strategic planning, people management and project management.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Deputy Manager

Locations: 1 vacancy near Worksop, Nottinghamshire | 1 vacancy near Lincoln, East Midlands
Salary & Sleep-in Payments: £39,357.24 – £47,821.80 (includes payment for 2 sleep-ins per week, dependent on experience and based on either our 39-hour or 45-hour contract options)

About Us

For over 110 years, The Caldecott Foundation has been helping children build a future. We provide homes, schools and therapeutic services for children and young people who have experienced trauma, adversity and disrupted relationships. We focus on creating safe, nurturing and playful environments where young people can develop life skills, grow in confidence, enjoy new opportunities and feel a genuine sense of belonging.

About the Role

As Deputy Manager, you will play a key role in leading, supporting and developing a team of Residential Care Workers, ensuring that every child in our care receives consistent, high-quality support.

You will help oversee all aspects of planning, monitoring and evaluating children’s individual needs, and you’ll be confident managing the home in the Registered Manager’s absence.

What Kind of Person We’re Looking For

We’re looking for someone who is compassionate, resilient and committed to helping young people feel safe, valued and supported.

You’ll be able to:

• Build trusting, positive relationships with young people
• Stay calm and grounded in challenging situations
• Work collaboratively within a team and be open to learning
• Meet the physical and practical demands of the role (including working a rota and accompanying young people to activities)
• Drive Foundation vehicles to transport young people to appointments and activities
• Work confidently within a trauma-informed environment

Key Responsibilities

As Deputy Manager, you will:

• Support the Registered Manager with the day-to-day running of the home
• Lead, mentor and develop the staff team
• Ensure high-quality care, safeguarding and behaviour support
• Oversee care planning and case management for young people
• Maintain a safe, nurturing and positive home environment
• Communicate effectively with local authorities, families and other professionals
• Ensure policies, procedures and regulatory standards are met

Essential Experience & Qualifications

You will need to have:

• A Level 3 Diploma for Residential Childcare (or an equivalent recognised qualification)
• Recent experience working in a children’s residential care setting, where you have supervised or led staff
• Experience supporting young people with complex emotional or behavioural needs
• Knowledge of the Quality Care Standards and Children’s Homes Regulations
• Experience in case management, including preparing care plans and contributing to reviews
• Experience managing budgets or financial processes

What We Can Give You

• 28 days’ holiday (including bank holidays), rising to 30 days after 3 years
• Career development, including funded qualifications
• Health cashback scheme (covering you and up to four children)
• Pension scheme with up to 5% employer contributions
• Wellbeing support through our Employee Assistance Programme
• Access to retail, food and entertainment discounts
• Cycle-to-work scheme and will writing service

Equality, Diversity & Inclusion

We are committed to building a diverse and inclusive team where everyone feels valued, respected and able to be themselves. The children and young people we support come from many different backgrounds, and we believe our workforce should reflect and celebrate that diversity. We welcome applications from people of all ages, backgrounds and lived experiences who share our commitment to helping children build brighter futures.

Sound Like a Match?

If you’re ready to build meaningful relationships, support recovery from trauma, and help our young people move towards brighter futures, we’d love to hear from you. Please click apply.

Please note, the Caldecott Foundation is committed to safeguarding children. All appointments are subject to satisfactory references and an Enhanced DBS check in line with safer recruitment guidelines.

Role

We seek a Finance Manager to lead the day to day running of the charity’s finances including overseeing the work of our outsourced financial provider. As a grant giving organisation, there will be regular interaction with the programmatic workstreams in this position, offering a fantastic opportunity for the right candidate to increase the capacity of a field-leading charity, help empower researchers in the Global South, and contribute to one of the world’s most important climate debates. If you are an ambitious qualified finance professional, this is an opportunity to step into a role with purpose, international influence, and real impact.  

Working with the COO, you will undertake organisational financial planning, budgeting and forecasting so that the senior staff and trustees have comprehensive information for decision making. Furthermore, in cooperation with the Development Manager, this role will support the submission of funding bids and reporting to funders to ensure the continued growth of the charity.

Responsibilities

As this is a new role, responsibilities are expected to evolve but some key items include:

• Financial Oversight: Overseeing the outsourced finance provider, ensuring service delivery meets organisational needs and deadlines. You will be the primary liaison between our financial services provider and the staff, ensuring that they make payments on behalf of the organisation, runs payroll, completes the bookkeeping via QuickBooks, the monthly management accounts, and the annual statutory accounts. 
• Budgeting & Forecasting: Preparing and monitoring annual organisational budgets including a mid-year adjustment, cash flow forecasts, financial models and annual accounts to support the annual business cycle and fundraising bids.
• Reporting: Finalising monthly management accounts prepared by outsourced financial provider, deliver financial reports for the COO, senior leadership, and trustees, and preparing donor financial reporting.
• Financial Strategy and Investment Oversight: Working with the COO to manage financial resources and reserves including developing the investment policy to support the long-term goals of the charity.
• Audit & Compliance: Leading on annual audits, maintain compliance with UK charity finance regulations, and ensure adherence to funder requirements.
• Programmatic financial support: Working closely with the programmes teams to ensure their payments processes run smoothly with the outsourced financial provider, and regularly reviewing their grant and event expenditure is in line with their own managed budgets.
• Process Improvement: Identifying opportunities to streamline financial processes and implement best practices, such as working with Operations to improve payments & expenses software, opening new bank accounts, or finding new platforms to reduce international payment fees.

Key relationships:

• Supervised by COO 
• Primary liaison with our outsourced financial provider (including a management accountant, payments officer and bookkeeper)
• Works with the Development Manager
• Grants Manager
• Operations team

About us

For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets.

Through our Reset Outreach & Referral Service (RORS), we support people in Tower Hamlets affected by drugs and alcohol. Our team takes a harm-reduction approach: meeting people where they are, reducing stigma, and helping them access treatment, health services, and wider community support.

This role is an opportunity to make a real difference—whether you bring experience from substance use services or transferable skills and a passion for supporting people.

The ideal candidate

To be considered for this role, you should be able to:

• Provide outreach and in-reach support to people affected by substance use across Tower Hamlets, including those who may have a history of rough sleeping, be vulnerably housed, or otherwise disconnected from mainstream services.

• Carry out person-centred assessments and work collaboratively with service users to develop support and recovery plans.

• Make timely and appropriate referrals to specialist services (e.g. treatment, health, housing, and social care) to ensure holistic support.

• Develop strong working relationships with partner agencies to coordinate joint support and reduce barriers to engagement.

• Promote harm reduction and recovery-focused approaches, ensuring that people are empowered in their choices.

• Maintain accurate records and contribute to monitoring and evaluation of the Reset service.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Benefits

• 27 days holiday plus bank holidays
• Pension scheme
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Access to shopping discounts
• Learning & development opportunities
• Monthly reflective practice 

To apply:  Please upload your CV with a covering letter detailing how you meet the job specification by 27 December 2025 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

Head of Fundraising
£45,000 - £50,000 per annum, plus 8% pension contribution
35 hours per week
Permanent role
Hybrid working – homebased working for the majority of time with a need to attend head office in Godalming on occasions, plus a requirement to travel for events

What You’ll Do:
As our Head of Fundraising, you will play a vital role to help deliver the League’s vision of a kinder society where animals are no longer persecuted in the name of ‘sport’. Your responsibilities will include:

• Driving the development and delivery of the charity’s individual giving programme and all related activities, projects and materials (both offline and digital)
• Maintaining and growing income, ensuring income targets are met while expenditure runs within budget
• Managing and co-ordinating planning and reporting across the Fundraising department
• Ensuring excellent service is delivered to supporters

Who You Are:
We need a strategic-thinking and inspirational leader with a passion for animal welfare, who possesses:

• Significant experience in a fundraising or marketing role within a comparable organisation
• Experience of developing and managing income generating campaigns
• Proven experience of leading teams
• Proven experience of CRM systems, HMRC and gift aid regulations
• Excellent project management skills  

Why Join Us: 
We understand the importance of a healthy work-life balance, enjoy flexible working arrangements, including options for compressed hours and remote work from day one. With 28 days of annual leave, plus public holidays, and a generous employer contribution of eight percent towards your pension scheme, we prioritise your well-being. Additionally, our benefits package includes discounts on shopping, electronics, hospitality and leisure. Find out more about working at the League.

The League Against Cruel Sports is committed to inclusivity and diversity, and we welcome candidates from all backgrounds to apply.

We believe that together we can end animal cruelty in the name of sport. Join us in our purposeful mission to redefine what is acceptable and inspire positive change in animal welfare legislation. 

Ready to make a real difference? Don't wait - apply now! We're looking to fill this position quickly and will be reviewing applications on a rolling basis. To apply, please submit your CV along with a covering letter.

You’ll be responsible for forging meaningful partnerships with local businesses, hosting engaging events that inspire generosity, and nurturing long-term relationships with corporate sponsors. This role requires someone who can express gratitude, maintain strong relationships, and show supporters the real impact of their contributions.

You will be part of our vibrant Business & Events team — a fast-paced environment where no two days are the same

We are looking for an energetic, motivated self-starter keen to take on new challenge, and to adapt their varied skills to join us and support our community. This role will have you tackling different things every day. You will ensure that our office runs smoothly, and that key corporate and HR processes and procedures comply with law and with our policies. Working with everyone, you’ll actively enjoy the collegiate atmosphere which we value as a team.

You will be curious, courageous, able to quickly understand our work, (and to ask for help when you don’t) and you’ll have the self-belief and capacity to develop trusting relationships with stakeholders at every level.  You will have an appetite for detail, and a focus on standards.

See the attached Job Description for more details.

How to Apply

We will be assessing applications on a rolling basis.

• Please send us an up-to-date CV including a daytime phone and email contact, and a brief covering email of no more than 250 words - see the job description attached for details on which email address to sue. 
• The closing date and time for applications is 9am, 8th January 2026.

We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and/or secure a successful applicant for the role.

Number of Positions: 2

37.5 hrs a week - 5 days out of 7 - Monday to Sunday - 24/7 shared rota

Our Vacancy

Care Support Worker – Help People Live Their Best Lives Every Day 

Do you love making a difference? Are you the kind of person who brings warmth, energy, and compassion wherever you go? As a Care Support Worker at Peabody, you’ll be a vital part of someone’s journey—helping them live independently, confidently, and joyfully.

Whether it’s supporting with daily routines, encouraging hobbies, or simply being a kind presence, you’ll help people feel safe, heard, and empowered. This is a role where your care truly counts—and where every day brings new opportunities to brighten someone’s life.

Charles Harper House is a supported housing service for people with learning disabilities and sensory impairments, such as visual or hearing loss. The scheme consists of eight self-contained flats, two on-site offices, a communal area, and a large garden. Staff in the service are trained in British Sign Language (BSL), so a willingness to gain this qualification is essential.

What You’ll Do

• Support people with personal care, health needs, and daily living tasks
• Help individuals express themselves and make choices that matter to them
• Encourage hobbies, interests, and community activities
• Build strong relationships with families, friends, and professionals
• Keep homes safe, clean, and comfortable
• Work flexibly across services—including evenings, weekends, and overnight shifts
• Maintain accurate records and contribute to reviews and team meetings
• Promote health, safety, and uphold quality standards

What You’ll Need

• A kind heart and a compassionate mindset
• A sense of humour and a resilient attitude
• Great communication skills and a team spirit
• Willingness to work flexibly, including unsociable hours
• Respect for diversity and individual needs
• Ability to maintain accurate records and meet deadlines
• A satisfactory DBS check
• Qualified in British Sign Language (Level 2 or above) – desirable but not essential
• Experience in care or support (voluntary or paid) – desirable but not essential
• Care Certificate or NVQ Level 2 in Health & Social Care – desirable but not essential

Why Join Us?

When you join Peabody, you’re joining a team guided by our values:
Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together.
We believe in creating a workplace where everyone feels supported, included, and empowered.

What We Offer

• 25 days annual leave, plus bank holidays
• Two paid volunteering days each year
• Flexible benefits scheme and discount portal
• Life assurance at 4x your salary
• Up to 10% pension contribution
• Paid training and development opportunities
• Employee assistance programme
• Staff recognition scheme

Please Read Before Applying

This role follows a 24/7 working pattern, which includes overnight shifts, weekends, and bank holidays. You’ll need to be flexible and ready to support people when they need you most.

If this sounds like we are right for you and you’d love to be part of Peabody, we’d like to hear from you.
 
Please apply now by submitting an anonymised CV and a short statement explaining why you’re the perfect fit for this role.

Closing date: 6th January 2026

Interviews will be ongoing and will take place by no later than Friday 16th January 2026.

PLEASE NOTE: As an employer, Peabody does not provide sponsorship as a licenced UK employer.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Founded in 1681 by King Charles II, the Royal Hospital Chelsea has stood for centuries as a national symbol of gratitude to the soldiers who have served our country, and is home to the iconic Chelsea Pensioners. Today, the Hospital’s job remains to ensure that those who have served are always supported.

We are now looking for a high-performing, delivery-driven Communications and PR Manager - someone who knows how to get stories live in national media, and understands how powerful, authentic beneficiary storytelling drives fundraising and public engagement.

If you’ve worked in PR or communications at a national charity, know how to maximise national moments like Remembrance, have worked sensitively with beneficiaries, and are the person people come to when something simply needs to get done – this could be the role for you.

Where you fit in

You’ll join an ambitious marketing and communications team focused on raising the Royal Hospital’s profile, increasing fundraising income, and building new audiences through strategic, emotive and measurable communications.

Your work will directly contribute to protecting and securing the future of the Royal Hospital Chelsea - helping us reach supporters, donors, and the veteran community with stories that inspire action and demonstrate undeniable impact.

What you’ll be doing

You will lead our press and PR delivery, responsible for an ‘always-on’ approach that generates consistent local and national coverage. You’ll ensure our stories land where they matter - driving donations, admissions, brand visibility and engagement with the veteran community.

We want someone who is:

· A proven PR operator with significant experience in a national charity or large not-for-profit environment

· Exceptional at storytelling, especially beneficiary-led stories, handled with sensitivity and impact

· Good at spotting media opportunities, crafting strong angles, and who knows what journalists want

· Comfortable juggling multiple projects and deadlines without ever dropping the standard

· An experienced line manager or mentor of junior colleagues

If you love bringing powerful stories to life, know how to turn awareness into action, and have the energy and drive to elevate a national institution - this is your chance to do career-defining work.

To apply please submit your CV and a covering letter of up to 500 words.

Early applications are encouraged as we will be reviewing applications and interviewing candidates throughout the recruitment process.

About The Azaylia Foundation
The Azaylia Foundation was founded by Ashley Cain and Safiyya Vorajee in memory
of their daughter, Azaylia, who tragically passed away at just eight months old.
Childhood cancer is the leading cause of death by illness in children in the UK, yet it
receives less than 3% of cancer research funding.
Powered by a passionate community of supporters, The Azaylia Foundation is on a
mission to change this. We fund pioneering PhD research, campaign for better
awareness and funding, and provide vital support to families seeking treatment
unavailable through the NHS. We also have the Azaylia PhD Scholarship
Programme, funding vital childhood cancer research as well cultivating new talent in
childhood cancer research,
Joining us means being part of a movement that turns pain into purpose—fueling
hope, change, and brighter futures for children with cancer.

Role Overview
We are seeking an ambitious and driven Fundraising Manager to grow our income
streams and deepen impact. You will play a central role in developing and delivering
our fundraising strategy, cultivating key relationships, and securing vital funds to
power our mission.

Key Responsibilities
Fundraising & Income Generation
● Support the development and delivery of the Foundation’s fundraising
strategy.

● Build, manage, and maintain a high-quality fundraising pipeline and annual
work plan.

● Research, develop, and submit compelling funding applications to trusts,
foundations, and statutory bodies.

● Contribute to the planning and execution of our annual fundraising events and
community initiatives.

Relationship Management
● Cultivate and sustain meaningful relationships with funders, donors, and
partners.

● Provide tailored impact reports and consistent communication to supporters.

Monitoring, Reporting & Compliance
● Track and report against fundraising targets, including monthly donors and
income streams.

● Maintain accurate records, pipeline data, and activity logs.

● Produce clear, timely reports for senior leadership and trustees.

● Ensure all fundraising activity complies with regulation, best practice, and
GDPR.

Collaboration & Communications
● Work closely with the Head of Social Media and Community to align messaging
and impact storytelling.

● Support Foundation Ambassadors with campaigns and fundraising activities.

● Ensure children's voices and lived experiences remain at the heart of all
fundraising communication.

About You – Key Attributes
● Proven success in multi-channel fundraising, securing and growing significant
income.

● Experience in fundraising for a children’s or health charity (desirable).

● Skilled in partnership cultivation and stewardship of high-net-worth individuals,
foundations, and key stakeholders.

● Strong understanding of fundraising reporting, compliance, and GDPR.

● Experience in event fundraising and community-led initiatives.

● Strategic thinker with excellent organisational skills and a strong commitment
to meeting deadlines and targets.

● Passionate, empathetic, and motivated by making real change for children
and families affected by cancer.

Why Join Us?
✔ Be part of a mission-driven, heartfelt organisation creating real impact.
✔ Fully remote, flexible working.
✔ Supportive and passionate team culture.
✔ Opportunity to shape the future of childhood cancer research and support.

Together, we can make a difference to children fighting cancer. Let’s go, champ!

Database and Insights Manager

Salary: £40,556.09
Location: Bristol based with 1 - 2 days in the office
Department: Fundraising
Hours Per Week: 37.5

Help shape powerful insights that transform supporter engagement and drive meaningful impact.

HFT is looking for a talented Database and Insight Manager to take the lead on our fundraising data strategy, ensuring we use information smartly, securely and creatively to grow income and strengthen the supporter experience.

If you’re a data expert who loves turning numbers into stories, improving systems, and empowering teams, this is your chance to make a real difference.

About the Role

As our Database and Insight Manager, you’ll be the organisation’s go-to expert on data and insight. You’ll own and develop our fundraising CRM (Charity CRM), making sure it’s accurate, efficient, compliant and optimised to meet our evolving fundraising needs.

You’ll work closely with Fundraising, Finance, IT, Communications and Supporter Experience teams—helping them make evidence-based decisions, derive powerful insights, and deliver excellent stewardship for every supporter.

This is a strategic, hands-on role where you’ll shape how data is collected, used and understood across HFT. From creating dashboards to implementing data workflows, to training colleagues, your expertise will ensure our data is the strongest foundation for future growth.

What You’ll Do

• Lead, develop and champion our fundraising database, ensuring it’s well maintained, continuously improved and aligned with organisational priorities.
• Provide expert insight, segmentation, data selections and reporting for the Fundraising Team.
• Produce accurate, meaningful reports and dashboards to support campaign planning, performance tracking and strategic decision-making.
• Deliver training and system support to ensure colleagues are confident, compliant and data-savvy.
• Act as HFT’s internal Charity CRM expert, offering guidance, troubleshooting and technical support.
• Ensure strong processes for data quality, security and GDPR compliance, including regular cleaning, de-duplication and integrity checks.
• Lead external profiling projects and implement resulting recommendations.
• Support income processing, reconciliation and Gift Aid claims.
• Collaborate with Finance, IT, Communications and Supporter Experience to ensure data flows and insights are consistent, accurate and meaningful.

About You

You’re an analytical thinker with strong technical skills and a passion for data-driven fundraising. You can translate complex information into clear, compelling insight and you’re comfortable leading on system optimisation, reporting and data governance.

You will bring:

• Strong experience using CRM systems, including queries, exports, dashboards and workflows.
• Ability to analyse complex datasets and produce meaningful insight.
• Excellent organisational skills and the ability to manage multiple projects.
• Strong communication skills, especially when explaining data to non-technical colleagues.
• Knowledge of fundraising segmentation, donor contactability and data-driven fundraising approaches.
• High attention to detail and a proactive, solution-focused mindset.
• Competence in Microsoft Office, especially Excel.
• Experience using analysis tools such as Power BI.
• Understanding of GDPR, data protection and fundraising regulation.
• Relevant degree or professional qualification.

Desirable:

• Knowledge of Crystal Reports, SQL or similar reporting tools.
• Experience in fundraising, marketing or business development environments.

Our Values

At HFT, we are:

• Diverse – We celebrate individuality and champion equity, diversity and inclusion.
• Kind – Compassion guides everything we do.
• Positive – We focus on solutions and working together to achieve more.
• Visionary – We aim high and imagine what the best possible future looks like.

If these values resonate with you, you’ll fit right in.

What we can offer you

All Hft employees get access to the LifeWorks – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

• Access to a range of discounts on your favourite brands through Lifework
• Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status
• A contributory pension scheme & life assurance
• Free DBS check
• Find your place with us and change lives

You may have experience of the following: CRM Manager, Data and Insights Analyst, Fundraising Data Manager, Database Administrator, Donor Insights Manager, Marketing Database Manager, Analytics Manager, Data Operations Manager, Business Intelligence Manager, etc.

REF-225 499

Business Development & Partnerships Administrator

Salary: £26,607

Contract: Permanent

Hours: Full-time

Location: Hybrid (40% office-based)

Start date: ASAP

Reports to: Business Development & Partnerships Manager

About Suzy Lamplugh Trust

The Suzy Lamplugh Trust is the UK’s pioneering personal safety charity, founded in memory of Suzy Lamplugh, a young estate agent who tragically disappeared while at work in 1986. For almost four decades, the Trust has worked to reduce the risk of violence and aggression through education, campaigning, and support, helping create a society in which people are safer and, feel safer in their everyday lives.

About the Role

We are seeking a proactive and organised Business Development & Partnerships Administrator to support the Trust’s commercial activities, including training, consultancy, and digital products.

This is an exciting opportunity for someone who enjoys building positive relationships, delivering excellent customer service and sales experience, and supporting smooth operational processes. Your role will be central to responding to client enquiries, coordinating bookings, preparing materials, supporting marketing activity, and maintaining accurate records. You will work closely with the Business Development & Partnerships Manager to deliver high-quality client experiences and contribute to the growth of the Trust’s commercial income, which supports our wider mission to keep people safe.

Key Responsibilities

Client Support & Administration

· Respond promptly to new business enquiries, prepare quotes, and schedule introductory calls.

· Process bookings, maintain CRM records, and ensure all follow-up actions are completed.

· Support trainer deployment and logistics, ensuring accuracy of client information.

· Gather and organise client feedback after sessions, highlighting any issues to the Manager.

· Maintain positive client relationships to encourage repeat business.

· Support basic outbound sales activity, including follow-up emails and sharing product information.

Marketing & Communications

· Assist with the delivery of digital and marketing campaigns, including preparing content and scheduling posts.

· Maintain accurate commercial information on the Trust’s website.

· Prepare materials for events, trade shows, and conferences and represent the Trust when required.

· Track marketing activity performance and maintain enquiry/campaign records.

Product Quality & Development

· Support administration of the training consultant pool, maintaining documentation and onboarding records.

· Coordinate quality-assurance processes by collecting feedback and organising observations.

· Support updates to training materials, consultancy packs, and digital product content.

Person Specification

Essential

· A strong interest in the mission and values of the Suzy Lamplugh Trust.

· Experience in administrative support within a customer-facing or commercial environment.

· Strong organisational and time-management skills with the ability to meet deadlines.

· Confident communicator (written and verbal).

· Ability to work independently and collaboratively in a small team.

· High attention to detail and accuracy in data entry and record keeping.

· Strong IT skills, particularly Microsoft Office (Excel essential).

Desirable

· Experience using Salesforce or similar CRM systems.

· Experience in a charity or small organisation.

· Experience supporting sales, customer service, or marketing functions.

· Knowledge or experience relating to the VAWG sector.

Personal Attributes

· Positive, proactive, and adaptable.

· Self-motivated, reliable, and organised.

· Logical and solution-oriented.

· Supportive team player with a “can-do” attitude.

Special Requirements

This role is hybrid, initially requiring on-site attendance at our London office until the successful completion of the first probation review (typically 3 months).

Application Process

To support a fair and values-based recruitment process, all applicants are asked to submit:

1. CV

2. A covering letter to outline:

a.  how your personal values align with the values of the Suzy Lamplugh Trust

b. What do you think good customer service looks like

This forms an important part of our assessment process and helps us understand your commitment to our mission. Please note that CVs sent without a covering letter will not be considered.

Children & Partnerships Manager

We have an exciting opportunity for a Children & Partnerships Manager to play a vital role in expanding our national referral network and ensuring more children across the UK can access the life-changing breaks we provide. This new role will work closely with our Development Director and Referrals Team to strengthen relationships with schools, Local Authorities, charities and community groups who support children aged 8–13 facing significant challenges.

Position: Children & Partnerships Manager

Location: Home-based with national travel

Salary: £32,000–£35,000 per annum

Hours: Full-time preferred (part-time considered)

Duration: 12-month fixed term (potential to extend)

Closing Date: Sunday 11th January 2026 at 11.59pm

About the role

As Children & Partnerships Manager, you will be at the forefront of driving national growth by identifying, engaging and nurturing the referral and delivery partners who help us reach the children who need us most. You will map areas of greatest need, build trusted relationships with key organisations, and support frontline professionals to confidently refer children onto our fully funded five-day breaks.

Some of your key responsibilities will include:

• Mapping UK regions with high child poverty and low current engagement to identify priority areas.
• Developing and delivering a national strategy to grow the referral base.
• Proactively seeking new partnership opportunities with MATs, Local Authorities, schools, charities and community organisations.
• Cultivating strong relationships with existing referrers and encouraging them to champion the charity within their networks.
• Representing the charity at events, networks and forums to raise awareness of our impact.
• Meeting directly with teachers, social workers and other professionals to showcase our service and explain the referral process.
• Working closely with the Referrals Team to ensure smooth onboarding of new partners and clarity around referral requirements.

About you

We are looking for a proactive and determined relationship-builder with a strong understanding of the challenges facing children and young people.

You will have the following essential skills and experience:

• Proven experience in partnership development, stakeholder engagement or network building
• Outstanding communication and influencing skills, comfortable engaging with a wide range of professionals.
• Strong relationship building capabilities and persistence in reaching key decision makers.
• Ability to work independently, prioritise tasks and travel nationally when required.
• Commitment to improving outcomes for disadvantaged children and championing equality and inclusion.
• A collaborative approach and confidence working across teams to support shared goals.

It would be desirable if you also have:

• Experience working within or alongside schools or Local Authorities.
• Understanding of child poverty, early intervention and barriers to support.
• Knowledge of safeguarding and data protection principles.

About the charity

The charity gives children and young people across the UK who face serious challenges in their lives the chance for a break that lasts a lifetime. For over 30 years, more than 20,000 children have enjoyed a week of adventure, creativity, and new friendships at our centres in Derbyshire and Cornwall. When they go home, they take with them confidence, resilience, and memories that last forever.

Everyone who works for the charity has a responsibility to promote the safeguarding and welfare of children. All successful applicants will require a DBS Disclosure.

You may also have experience in roles such as: Partnerships Manager, Engagement Manager, Network Development Manager, Children’s Services Manager, Education Partnerships Lead, Community Engagement Manager, Outreach Manager, or Stakeholder Engagement Officer, etc.. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.