Supporter service manager jobs

About The Role

We are looking for an Operations Administration Assistant to provide efficient and proactive administrative and operational support to the Senior Management Team, and the wider operations and regional team as required. This role is pivotal in ensuring the smooth delivery of services by coordinating documentation, supporting data processes, and assisting with project implementation across the Trust’s care environments.

Key Responsibilities

1. Executive & Team Support

- Managing calendar, travel bookings, and expense submissions.

- Prepare and format professional reports, presentations, and briefings.

- Assist in producing communication materials, including brochures and digital content.

2. Operational Coordination

- Monitor and report on incidents, accidents, and key compliance data across services.

- Collate and maintain the KPI data from care homes and villages.

- Manage the rollout and filing of operational documents and ensure version control.

- Support collection and sharing of service updates with internal stakeholders.

3. Project Support

- Assist in implementing strategic and business continuity plans.

- Coordinate with general managers and regional managers to track project milestones.

- Maintain project documentation and follow up on action items.

4. Administrative Services

- Provide cross-functional administrative support to Operations, HR, and property teams.

- Maintain operational records, databases, and inventory systems.

- Schedule meetings, support event planning, and manage operational logistics.

5. Compliance & Process Support

- Ensure documentation and communications comply with the Trust’s policies and regulatory standards.

- Identify opportunities to improve workflow, data accuracy, and operational efficiency.

- Act as a point of contact for internal teams and external partners.

6. Executives’ PA Support

- To provide support and cover to the Executives PA as required. 

About You

The ideal person will be friendly and approachable and understand the importance of attention to detail. It is important you have the ability to prioritise tasks, have a flexible approach and good time management skills. Excellent communications skills both written and verbal are essential.

Personal Specification 

Skills & Competencies

- Highly organised with excellent attention to detail and follow-through.

- Strong written and verbal communication skills.

- Proactive, adaptable, and solutions-oriented.

- Strong interpersonal skills with the ability to build rapport across teams.

- High degree of professionalism and discretion.

Technical Skills

- Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

- Comfortable with data handling, formatting, and generating reports.

- Experience using project and document management tools (e.g., SharePoint, Teams, etc) is a plus.

Qualifications & Experience

- Degree desirable but not essential.

- Prior administrative experience in healthcare, social care, or charity sectors is advantageous.

- Basic understanding of financial processes and procurement is a bonus.

Working for Us

We offer a competitive salary, opportunities for professional development and progression and a supportive and collaborative work environment. You will enjoy access to a huge variety of benefits and services to support your well-being and throughout your career we will invest in you and you will enjoy additional support and benefits including:

• We will pay for your DBS / PVG disclosure certificate
• Induction and commitment to ongoing learning and development
• Wellbeing - free of charge access to an independent and confidential Employee Assistance Programme. This gives Colleagues and their family access to 24/7 365 support for a whole range of issues including physical, mental and financial issues.
• Access to Blue Light Card - discount service providing members with thousands of amazing discounts online and on the high street
• Aged 18-22 – we pay at least National Living Wage rate
• Pension contributions
• Paid holidays
• Free onsite parking

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

The Adult Lead Worker service is based at our main hub in Digbeth but provides city-wide support to adults experiencing multiple disadvantages. This service provides flexible, strengths-based advice and support to people aged 18 years plus who experience two or more of substance use, poor mental health, history of repeat homelessness and offending history. Clients may also be serially excluded from services or be at risk of exclusion from mainstream services.

This is a targeted service that aims to build resilience, improve health and wellbeing and move people towards independent living at an early stage, in order to prevent or delay the need for crisis interventions.

The Lead Workers will also act as a community navigator linking the client into local services and activities, ensuring access to and receipt of necessary care and support that will vary for each client.

Are you a community fundraiser who wants to support the earlier prediction and prevention of breast cancer? If building relationships makes you tick, then this Community Fundraising Lead role could be your perfect next step…

Salary: £29,000 to £32,000 dependent on experience
Contract: Permanent, full-time, 37.5 hours per week
Location: Hybrid working / The Nightingale Centre, Wythenshawe Hospital, M23 9LT (3 days per week on site)
Benefits: 33 days of leave including Bank Holidays, enhanced sick leave, enhanced maternity/paternity leave, birthday day off, access to Perkbox for discounts, ongoing training and development, quarterly team wellness sessions, time off in lieu, death in service benefit and NEST pension scheme.
Culture: Flexible, life and family-friendly

Prevent Breast Cancer is the only charity in the UK entirely dedicated to the prediction and prevention of breast cancer. Across the UK, over 55,900 women develop breast cancer each year; tragically over 11,500 do not survive. Your income generating skills will support and fund cutting-edge research to change that.

About the role:

As Prevent Breast Cancer's Community Fundraising Lead, you'll help grow and maintain income so they can continue their incredibly important work. You'll do this through supporting and developing relationships across the community income stream which includes businesses, community groups, schools and Prevent's brilliant Paint Your Town Pink campaign. You'll also be researching potential new campaigns and thinking up ways to advance community fundraising.

You'll grow and steward a pipeline of new and existing audiences and fundraising opportunities, ensuring that the supporter journey is always exceptional while contributing to robust financial planning, management and reporting of income and expenditure in your own areas of expertise on a monthly basis. Additionally, you'll collaborate with the wider fundraising team to identify relevant products/ events/ campaigns/ Gifts-in-Kind that will be of interest to existing and potential supporters.

About you:

To be successful in this role, you will be a natural communicator, who has excellent networking and relationship building skills. You'll be someone whose work remains high quality even when under pressure, and you'll be highly organised.

You're a flexible and adaptable fundraiser, who can work well independently, as well as part of the team. Most importantly, you'll be keen to use your experience to support the only UK charity committed solely to predicting and preventing breast cancer.

Please note, the successful candidate will also need a full UK driving license and access to a car, with a willingness to travel in the UK and to attend meetings and events outside of usual business hours

If this sounds like you and you're driven by making a difference in the fight against breast cancer we'd absolutely love to hear from you.

Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.

Deadline: 9am Thursday 10th July
Interviews: week commencing 21^st July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Location: Shaw House, 27 West Way, Oxford, OX2 0QH
Department: Fundraising
Salary: £34,000 (depending on experience)
Hours: 35
Contract Type: Permanent
 
ABOUT RABI
 
We are RABI – the farmers charity.
 
We support farming people across England and Wales with expert, one-to-one practical, financial and emotional help, 365 days a year. From confidential advice and mental health support to direct financial assistance, our tailored services respond to the unique challenges of farming life.
 
At the heart of our mission is a commitment to strengthening resilience; helping farming people feel valued, supported and better equipped to navigate uncertainty and change. We’re working to close the farming wellbeing gap and build a future where farming people can thrive. Over the past 25 years alone, we’ve delivered around £¼ billion in direct financial support to the farming community. Today, our wrap-around support services are evolving to reach more people before crisis hits.
 
Together, we’re on a journey to help shape a future our farmers deserve.
 
Summary and key purpose
 
This new role will be primarily responsible for developing, marketing and managing our individual giving together with working across other fundraising disciplines. You will be a key member of our fundraising team, producing compelling fundraising communications, stewarding individual donors, including regular donors and gifts in memory. You will ensure that our donors receive excellent care.
 
Our Individual Giving programme will incorporate one-off donations, regular giving, digital fundraising, appeals and in-memory giving. You will do this, with the support of our recently appointed fundraising agency, who you will manage our relationship with week by week.
 
A critical element of the role will be how we market ourselves to potential new donors, taking them on an emotional engagement journey in order to solicit regular gifts.
 
Your expertise and skills:
 
To excel in this role, you will need prior experience of working in a fundraising setting, with an understanding of good stewardship practices. You should be a self-starter who thrives in a dynamic environment, working across teams and meeting multiple deadlines. Your excellent relationship management skills will enable you to effectively communicate with a diverse range of stakeholders and gather information on new projects. You must have a thorough understanding of individual giving, developing donor journeys and experience of work with agencies.
 
Key responsibilities:

• Day-to-day management of the regular giving programme, project managing appeals and overseeing the thanking process for individual donors.
• Create, plan, deliver and evaluate multi-channel, compliant, insight-led, supporter-centric campaigns to engage and drive action from new and existing supporters.
• Manage our newly appointed fundraising agency, and in doing so, help deliver an ambitious appeal programme and income target.
• Review and develop operational plans for individual giving (including regular giving, in memory, digital fundraising and appeals) working to achieve agreed targets.
• Communicate and document key performance indicators across individual giving appeals. Ensuring you provide commentary to accompany results reporting, drawing on insights and the wider picture to add context and make recommendations from your learnings.
• Work with the fundraising agency and RABI communications team to produce and edit appropriate collateral.
• Devise and deliver supporter communications, including stewardship activity, welcome journey content and appeal communications.
• Help ensure that we comply with legal and compliance requirements including industry best practice, GDPR/PECR regulations and the CIOF code of Fundraising Practice.
• Develop and maintain good working relationships and liaison with other members of RABI staff.
• Take part and contribute to team meetings.
• Cooperate with RABI on health and safety matters, taking reasonable care of own and other people’s health and safety within the workplace. Follow and H&S training received and alert RABI to any serious risks.
• Actively participate in the staff appraisal scheme and be committed to training and development in line with RABI’s aims and objectives.
• Liaise with volunteers, clients, contractors and other stakeholders as necessary.
• Promote the Charity’s work, assisting with demonstrations and in fundraising and awareness events as appropriate.
• Perform any other reasonable task as required by the Charity.

 
Person Specification:
 
Essential

• Marketing or direct marketing or marketing qualification.
• Experience of using direct marketing methods to recruit, retain and develop supporters (e.g. telemarketing).
• Previous direct marketing or transferrable experience. This should include project managing or assisting a project manager to plan and deliver activity and evaluate results
• Planning, delivering and managing individual giving programmes.
• Delivering donor recruitment and retention projects from initiation to completion.
• Proven track record of meeting or exceeding targets from unrestricted donations.
• Presenting confidently to a variety of audiences.
• Building relationships and maximising engagement with donors and supporters
• Able to create and tailor engaging and emotive copy for a range of different channels.
• Empathy with the goals and objectives of RABI.
• A positive and creative approach to work, with the ability to multitask.
• Strong interpersonal skills, including good telephone manner and empathy towards in-memory donors.
• Ability to record accurate data and work with a CRM system
• Self-motivated and confident in working, both independently and in teams
• Good communicator, including face-to-face, phone, in writing and via remote communications.
• Good written and numeracy skills.
• Ability to manage time effectively, prioritise workload and plan-ahead.
• Good IT skills (MS Office including Excel and Word).
• Understanding of Data Protection and fundraising regulations, compliance and best practice.
• Proficiency in using Microsoft Office

 
Desirable

• Knowledge of targeting, segmentation and response analysis.
• Knowledge of testing, validation and taking campaign learnings forward.
• Knowledge of print and online production processes.
• Understanding of the Gift Aid process.
• Voluntary sector experience.
• A full UK driving license.
• Experience of database use
• Experience of fundraising platforms such as Just Giving.

This role profile is not exhaustive and is subject to review in conjunction with the post holder according to future developments at RABI.
 
Early applications are encouraged for this position as shortlisting and interviews will take place on a rolling basis. We reserve the right to close this advertisement early if we receive a suitable application prior to the deadline.
 
Benefits

• Enrolment to Nest on commencement of employment and then opportunity to join RABI’s group pension scheme with Standard Life where RABI make contributions equivalent to 10% of your basic salary, provided you make a personal contribution of 5%.
• Life assurance from day one.
• Access to our Employee Assistance Programme.

 
RABI is proud to be an equal opportunity employer and aims to ensure that all employment practices secure equality of opportunity and that no prospective or current employee receives less than favourable treatment at RABI as a result of their sex, sexual orientation, age, race, religion, belief, ethnic origin, disability, marital, or for any other reason which cannot be shown to be justifiable. Our recruitment process strives to ensure that individuals are selected only based
 
REF-222136

The Jumbulance Trust is a UK-based charity that provides accessible travel for individuals with disabilities or serious health conditions. Using specially adapted vehicles, we enable safe and comfortable journeys for holidays across the UK and Europe for those who might otherwise be unable to experience it.

 

Summary of Role and Person:
 

The Volunteer Coordinator position supports the development and management of volunteer roles at The Jumbulance Trust. This includes recruiting, training, and retaining volunteers, particularly those in carer and fundraising roles. All administrative duties involved in creating records and storing personal data of volunteers.
 

This role is suited to a person with integrity and core values which reflect the ambitions of the Jumbulance Trust. We are committed to equality and diversity in our organisation as a leading provider of accessible services.

Please note that this is a hybrid role, requiring the successful candidate to work from our Leigh-on-Sea office 2–3 days per week

Objectives:

• Increase volunteer numbers and placement opportunities.
• Ensure all volunteer activities comply with health, safety, and legal standards.
• Develop new roles to support fundraising and service expansion.
• Enhance the Trust's reputation as a provider of quality respite holidays and DoE Gold residential activities.

Key Responsibilities:
 

Volunteer management

• Recruit, onboard, and train volunteers in collaboration with the Senior Administrator and Trustees.
• Match volunteers' skills with the needs of Assisted Travellers, including home visits for            assessments.
• Maintain volunteer records and ensure compliance with Data Protection regulations.

Training and Support

• Develop and deliver volunteer training, both face-to-face and online.
• Arrange regular online meetings to provide feedback and support to volunteers.
• Ensure high-quality volunteer experiences and address any complaints or concerns.

Development and Recognition:

• Promote Jumbulance Trust as a top choice for volunteers by attending events and building    community relationships.
• Recognise and celebrate volunteer contributions through awards and other acknowledgments.

Strategic Initiatives:

• Develop new volunteering opportunities and support Corporate Social Responsibility initiatives.
• Establish training placements with nursing and health professions students.
• Produce quarterly and annual reports on volunteer activities and outcomes.

Location: Poole, Dorset

Salary: £31,133 per annum pro rata

Hours: Full time – 37.5 hour per week

Contract: Fixed Term until end of July 2026

Closing date: Sunday 6th July 2025 at 11:30pm

Are you compassionate, proactive and collaborative with experience in housing and homelessness advice and advocacy? If you are looking for an exciting new career opportunity, then join Shelter as a Housing Rights Worker and you could soon be making a real difference to people affected by the housing emergency.

About the role

We have received a Homewards Fund grant to provide a Housing Rights Worker to deliver community outreach work targeting families and young people in Bournemouth.  We will be working in partnership with The Bourne Academy, a secondary school and sixth form, to engage families who might not otherwise get the help they need, targeting support before crisis point to help prevent homelessness. Where families are already homeless, processes will be in place to reduce the impact on pupils’ learning.

Your role will be to deliver casework support, advice drop-ins and awareness raising sessions for parents, housing rights awareness workshops for Academy staff and tenancy rights and responsibilities advice for sixth form students to equip them to manage their own accommodation once living independently. You will provide practical assistance, advice and advocacy and links with other Shelter services, such as our Legal team and DIY Skills Adviser, to enable households to resettle, prevent homelessness and improve their circumstances.

Our grant from Homewards will allow us to test a new model of working, in partnership with The Bourne Academy. We are grateful for Homewards support and hope it will make a long term difference to families and young people in West and East Howe.

About you

You will have the ability to engage and work collaboratively with individuals, communities and with all stakeholders, including running group workshops and presentations. You have experience, knowledge of and/or proven ability in housing and homelessness advice and advocacy, with the ability to progress to specialist level knowledge. Essential to the role will be good time management, carrying out casework related interviews, maintaining detailed case records and offering advice and support to clients to inform their decisions.

Benefits 

In return we offer a competitive salary as well as a wide range of benefits, including 30 days of annual leave (pro rata), enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the team

Dorset Hub has been providing housing advice and support services within Dorset since 2000. We have bases in Poole and Weymouth and contracts to deliver Housing First support across the Dorset Council area, along with Legal Aid Advice, including a court desk service at Bournemouth and Weymouth County Courts.

Active in our communities, our Housing Rights Workers will deliver advice sessions within local organisations and offer advocacy to individuals and groups to empower them to resolve their situation. We have partnerships with community groups and people with lived experience of housing issues, using our understanding of the issues people experience to bring about wider change locally.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each. Please provide specific examples following the STAR format:

• Knowledge and experience of housing and homelessness advice and advocacy and the ability to progress to specialist level knowledge
• Ability to listen to, engage and work with individuals and communities
• Experience of delivering and/or ability to deliver group workshops and presentations

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them

Please Note - This role is covering the NE of England, Wales and Northern Ireland.

Purpose of the job

This role creates a positive impact for young people by managing partners through the effective delivery of our youth work programmes, delivering high quality facilitation and training and building excellent relationships across a region to contribute to improvements in our network offer.

 Working with Project Mangers across Network Delivery, you will enable the effective delivery of our provision to the youth sector through effective contract management and support for partnerships with Delivery Partners and Grantees. You will deliver high quality training and facilitated sessions, translating curriculum and content into engaging and effective delivery. Working across the Northeast of England, Wales and Northern Ireland you will pro-actively build relationships with organisations and networks and foster connections that will help to unlock youth work for all young people. You will gather insights from across your area to feed into and contribute to the development of our offer to our network.

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth work for all.

 

Key responsibilities

Programme delivery

• Account and contract management of relationships with a portfolio of Delivery Partners and Grantees within your geographical location

• Ensure that Delivery Partners and Grantees understand their programme and grant requirements and are successfully delivering against those

• Support Project Managers in coordinating and administering a range of project activities through the project lifecycle including contracting, onboarding, monitoring progress, event management and delivery and data collection

• Conduct visits to youth organisations engaged in our digital and physical delivery

• Support the Impact team with monitoring and evaluation of our work as required, including data input and collection

• Support the External Relations team with opportunities to engage media and politicians with specific projects.

Facilitation and training

• Deliver engaging and effective facilitation, training and events across both digital and physical platforms.

• Translate curriculum, content and workforce development tools into impactful delivery for youth workers and young people across both digital and physical platforms.

Network Development

• Build knowledge of the provision of support for young people in your geographical location to enable you to act as an effective relationship builder, networker and connector

• Actively engage individuals, organisations and specific networks that can support development of our delivery (e.g., employment networks, regional infrastructure organisations, Violence Reduction Networks)

• Facilitate Delivery and Grantee networks and collaboration spaces as per the requirements of our youth work provision and network offer

• Engage Delivery Partners and Grantees with our network offer and facilitate the embedding of our youth development content and workforce support tools

• Identify opportunities to showcase excellent Delivery Partner and/or Grantee practice to the wider network through our internal and external channels

• Develop regional network insights and intelligence and feed those into the development of our network offer

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 2nd July 2025 at 23:59pm (midnight)

Interview Dates: 11th July 2025

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

About the Role

The Assistant Reserves Officer is one of our team managing and developing the Trust’s nature reserves for people and wildlife.  Your work place includes internationally recognised wetlands and woodlands along with nationally important meadows, chalk grasslands and heathland across Hertfordshire and Middlesex.

You will need to have strong experience in practical habitat management, including the use of power tools and machinery, such as chainsaws, brush cutters and BCS mowers. You will have experience of working within a dynamic team and leading volunteers. You will need to have a keen interest in wildlife and preferably a knowledge of the habitats in our area.

No two days are the same as an ARO at HMWT; you will get the opportunity to utilise and develop your practical habitat management skills across our nature reserves including tree felling, coppicing, scrub clearance, hay cutting and pond/ditch management. You will also undertake the maintenance of site infrastructure; assist with the management of livestock; and perform surveying and monitoring of habitat/species, tree safety and infrastructure. These tasks will be delivered working closely with members of the nature reserves team; our volunteer wardens and our practical conservation volunteers.

Willingness to travel throughout our work area and flexibility to work occasional irregular hours is required for this post.

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team is enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more by visiting the Hertfordshire & Middlesex Wildlife Trust website.

his role provides excellent administrative support across two departments in the Diocese of Coventry offices:

• The Ministry & Leadership team provides learning, training and development for volunteer Christian leaders across Coventry and Warwickshire. (The role holder is based in this team, and most of their working time is focussed there.)

• Website administration. (Half a day each week will be committed to this.)

Key Responsibilities

Working closely with the Lay Learning & Training Lead to administrate learning and training Programmes across Coventry Diocese.

• Administration of ‘Pathways’ training programmes:
  • booking, and liaising with, event venues
  • setting up Zoom meetings
  • administrating the annual programme
  • processing data re people’s training progress
  • point of contact for programme participants
  • supporting training deliverers
  • other administrative support
• Provide administrative support to the Ministry & Leadership team as and when required.

Keeping the diocesan website up to date.

• Website administration:
• updating information, text and images
• liaising with content providers

We are seeking a dynamic Youth Engagement Officer to connect young people with the natural world. In this role, you’ll create opportunities for Girlguiding members to build their love of nature, deepen their understanding of their role in protecting it and empower girls to become champions and advocates who use their voice to drive change for nature. If you're passionate about youth engagement and nature, we’d love to hear from you.

Youth Engagement Officer – Girlguiding Partnerships
Reference: JUN20251128
Location: Flexible in North-West of England
Salary: £25,847.00 - £27,594.00 Per Annum, Pro Rata 
Contract: 12 months
Hours: Part-Time, 22.5 hours per week
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave (pro rata)

What's the role about?

You’ll be joining the RSPB England Education, Families and Youth team and working on our regional partnerships with Girlguiding, particularly in North West England and with RSPB Project Officers to support the development and delivery of our funded project outputs.

Key tasks:

• Support the delivery of engaging training or workshops for young people, both in-person and online, helping them connect with nature and take meaningful action.
• Collaborate with Girlguiding volunteers and RSPB Project Officers to help develop a youth-focused nature and climate action toolkit.
• Plan and deliver a ‘nature discovery event’ for over 100 girls at a partner green space in Cumbria (4-5 Oct), working closely with Girlguiding to provide a smooth and enjoyable experience.
• Recruit, coordinate and support a team of volunteers to help deliver the partnership event and contribute to other project goals - ensuring they do their role well and has a great experience.
• Facilitate in-person ‘Running Outdoor Nature Sessions’ for Girlguiding trainers in North West England, enabling them to train more leaders.
• Support our partnerships with other Girlguiding regions, to expand opportunities for girls to engage with and advocate for nature across England.
• Collect data to track progress, measure impact and contribute to a project progress and evaluation reports.
• Oversee day-to-day procurement and budget tracking, ensuring resources are managed efficiently and aligned with project needs.

You will be supported in your role by the RSPB Project Officers and Education, Families and Youth Manager, England with opportunities to meet virtually with staff and volunteers, so you feel part of a team and learn about the work of the RSPB and Girlguiding. An induction and relevant training will be provided as well as support to further develop the skills needed for this role.

Essential skills, knowledge and experience:

• Experience in planning and delivering youth-focused engagement that connect children and young people with nature, supported by a strong understanding of safeguarding principles and health and safety practices essential for working in outdoor and online settings.
• Demonstrates the ability to work independently, take initiative, and manage time effectively to meet objectives without close supervision.
• Strong communication skills, able to build positive, collaborative relationships quickly with a wide range of stakeholders, including young people, volunteers, and partner organisations.
• Understanding of the value of volunteering, with experience in supporting and coordinating volunteers effectively.
• A solid understanding of the natural world, environmental issues, and practical actions that support nature conservation.
• Demonstrated experience in delivering projects in line with defined aims and objectives, including tracking progress and managing budgets using tools such as Microsoft Excel and Word,

Desirable skills, knowledge and experience:

• Experience in planning and delivering outdoor nature-based events for groups of over 80 more children and young people.
• Experience in designing and delivering engaging training sessions, workshops, or facilitated discussions for adults and/or young people that encourages meaningful participation and sharing learning.

Additional Information:

• An England role, flexible on working pattern and part of a remote team.
• The role holder will be a homeworker but must be based in the Girlguiding North West England region (Lancashire, Cheshire, Greater Manchester, Manchester, Cumbria, Merseyside, Sefton, Stockport or the Wirral). Travel is required within the North West.
• You will need to be available to run events/training at weekends and/or evenings.
• This is a 12 month fixed-term role for 22.5 hours per week.
• The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.

Closing date: 23:59, Wednesday 2nd July 2025
We are looking to conduct interviews for this position from Tuesday 15th July.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role will require completion of a DBS in addition to the standard pre-employment checks.

We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.

The RSPB is an equal opportunities employer. This role is exempt from the Rehabilitation of Offenders Act 1974.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

As part of this application process you will be asked to complete an application form including evidence on how you meet the skills, knowledge, and experience listed above. Contact us to discuss any additional support you may need to complete your application.

No agencies please.

Citizens Advice Camden is looking for a committed Money Adviser – or someone ready to become one – to join our respected team, supporting people in North Camden with high-quality debt advice.

Citizens Advice Camden is a well-respected local charity with more than 85 years of experience delivering free, independent and impartial advice and casework services that meet the evolving needs of local residents. Our mission is to provide the advice people need for the problems they face and to improve the policies and practices that affect their lives.

About the role

We are recruiting a Money Adviser (or Trainee Money Adviser) to provide debt advice and casework to residents living within our funder’s area of benefit in North Camden. You will support clients via a mix of telephone, digital, and face-to-face appointments, helping them address complex debt problems and improve their financial wellbeing.

You’ll provide advice on the full range of debt issues – helping clients reduce their debts, increase their income, and gain the confidence to manage their money effectively. You’ll work towards achievable targets and high-quality standards, maintain accurate case records, contribute to local outreach work, and support clients in accessing income maximisation opportunities including benefits, grants and cost reductions.

Who we’re looking for

Experienced Money Adviser

We’re seeking an experienced adviser with:

• At least two years’ recent debt advice casework experience
• Ideally, the Certificate in Money Advice Practice (CertMAP) and
• Approval as a Debt Relief Order (DRO) intermediary
• Confidence in managing complex cases and working to quality standards
• A client-centred approach and a commitment to achieving positive, lasting outcomes

We will support your continuing professional development through supervision, training and opportunities to grow your expertise.

Trainee Opportunity

We also welcome applications from candidates who:

• Have significant experience in delivering generalist, benefits or housing advice
• Possess some knowledge of debt advice
• Are committed to developing into a fully qualified debt adviser

If this sounds like you, we can offer a trainee role with a structured training programme, ongoing support, and development opportunities.

Closing date: Monday 7 July

CVs are not accepted

Citizens Advice Camden is an equal opportunities employer. We encourage applications from all sections of the community.

East End Homes are partnering exclusively with Robertson Bell in their search for a permanent Financial Controller. East End Homes, is a locally based and community-led housing association in the London Borough of Tower Hamlets. This year East End Homes is celebrating its 20th anniversary. In 2005 residents of five estates across Tower Hamlets voted for their homes and communities to be transferred to the newly established social landlord.  Today, its 120-strong team manages over 3,900 homes with local offices in each neighbourhood. 

The newly created Financial Controller position offers a rare opportunity for a technically strong, ambitious, and commercially aware finance professional to play a key role in reshaping East End’s finance function and influencing decision-making at a senior level. The Financial Controller will be a member of the Senior Management Team and this role is seen as a natural stepping stone toward Finance Director level within the sector.

The Role:

• Work closely with the Finance Director and Executive Team to support strategic planning and organisational transformation.
• Oversee the development and delivery of Eastend Homes’ long-term financial plans, annual budgets, and business modelling (including BRIXX).
• Deliver and embed a proactive finance business partnering approach across the organisation, influencing decision-making and performance management.
• Drive improvements to financial reporting, insight, and analysis, delivering value across the organisation.
• Coordinate the production of our financial plans and reports including monthly management accounts, the annual statutory accounts, forecasts and the budget.
• Oversee day-to-day financial operations, ensuring sound internal controls, process improvement, and compliance with relevant regulations (FRS102, SORP, RSH).
• Manage cash flow forecasting, covenant compliance, and other treasury responsibilities, with support available for professional treasury qualifications if desired.
• Play a leading role in mentoring, developing, and embedding a high-performing, collaborative finance team (c.3–4 staff).

• Actively contribute to the Senior Management Team and support wider change initiatives across the business.

The Organisation:

East End Homes has made significant progress in stabilising its operations and strengthening its governance. With the appointment of a highly experienced new CEO and completion of key commitments to the Regulator of Social Housing, the organisation is now focused on long-term sustainability, performance improvement, and resident impact. The recent appointment of an Interim FD has brought further structure and capability to the finance function, and this Financial Controller hire will be a cornerstone of building a modern, resilient, and insight-led finance team.

Person Specification – Essential:

• Qualified accountant (ACA/ACCA/CIMA/CIPFA).
• Strong technical knowledge of financial and statutory reporting including FRS102 and Housing SORP.
• Demonstrable experience in social housing finance including business planning, management accounting and regulatory compliance.
• Experience of delivering improvements in management reporting, financial controls, and/or business partnering.
• A confident communicator with excellent interpersonal skills and a track record of engaging with and challenging senior stakeholders.
• Digitally confident with strong Excel skills and familiarity with financial planning tools (e.g., BRIXX).
• Forward-thinking and inquisitive, with a continuous improvement mindset and strong problem-solving ability.
• Experience of coaching or leading teams and ability to develop others.

This role will be based at East End Homes’ head office in Tower Hamlets, with travel between estate-based local offices as required. The closing date for applications is 6th July with interviews taking place week commencing 21st July (first stage) and final interviews scheduled for week commencing 28th July.

Applications will be reviewed continuously before the closing date. Please apply via our exclusive search partner Robertson Bell.

Lead with integrity. Influence at the highest level. Make a difference that matters.

A strategic and experienced Head of Governance and Compliance is sought to lead a function that underpins trust, transparency, and ethical leadership across a high-impact organisation.

About Us

They are a national charity dedicated to improving the lives of people affected by a life-shortening neurological condition. Their mission is to drive research for a cure, campaign for better care and support, and ensure that no one faces this disease alone. With a passionate community of supporters, volunteers, and professionals, we work tirelessly to create a world free from this devastating condition.

Location: Northampton (Hybrid - 2 days per week in the office)
Full-time | Permanent
Salary: £68,000 per annum + benefits

The Role

Sitting at the heart of the organisation and reporting to the CEO, you'll provide expert advice to the Chair, Board of Trustees, and Executive Leadership Team. As Company Secretary, you'll be responsible for ensuring governance practices, legal compliance, and risk frameworks are robust, forward-thinking, inclusive, and empowering.

Key aspects of the role:

• Lead the governance function and develop frameworks, policies, and systems that support accountability, learning, and effective oversight
• Build strong, collaborative relationships with the Board, ELT, and wider teams to embed good governance at every level
• Deliver high-quality support for all Board and Committee meetings, including agenda planning, minutes, follow-up, and action tracking
• Manage statutory compliance and reporting, including submissions to Companies House and the Charity Commission
• Oversee the organisation's risk management framework, working with the ELT to ensure risks are understood, monitored, and well-managed
• Take the lead on trustee recruitment, onboarding, and succession planning
• Respond to serious complaints on behalf of the CEO or Chair, overseeing investigations and ensuring learning is captured
• Monitor and report on governance performance and stay alert to changes in legislation or sector standards

We're looking for:

• A senior governance professional, ideally with charity or membership body experience
• Strong understanding of UK charity and company law, compliance, and risk
• Experience advising Boards and senior leadership with confidence and diplomacy
• Excellent judgement, communication, and stakeholder engagement skills
• CGI qualified (or working towards) desirable, but not essential

Benefits include:

• 28 days of annual leave (increasing to 33 after 5 years), plus Bank Holidays
• Access to UK Healthcare covering dental, eyecare, and Health & Wellbeing services
• 24/7 phone and video GP service
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes like Cycle to Work and Buy/Sell Annual Leave
• Benefit Hub for lifestyle discounts
• Enhanced pension scheme
• A wealth of training and personal growth opportunities

Ready to make a meaningful difference?

Join a team where your leadership and values will shape the future of governance and help improve lives across the UK. If you're excited by the opportunity to drive ethical governance at the heart of a purpose-driven organisation, we'd love to hear from you.

Send your CV to Priya at Charity People

Closing date: 30th of June
First Stage Interview: 14th of July
Second Stage Interview: 28th of July

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Operations and Grants Officer

Could you be the backbone of the team’s administrative processes – creating timelines and communicating them to stakeholders, coordinating meetings and tracking actions, preparing documentation and maintaining accurate records?

We're seeking someone with a strong background in operational support, adept at managing complex processes with precision.

You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.

Position: Operations and Grants Officer

Location: Swindon/Hybrid

Hours: Part-time, 15 hours per week. Flexibility to work over two or three days

Salary: £10,400 to £12,000 per annum (FTE £26,000 to £30,000 pa)

Contract: Permanent

Closing Date: 13 July 2025

Interview Date: Interview dates: The first round is online on 21 July 2025 and the second round is in person at the Swindon office on 29 July 2025.

The Role

To help bring the charity’s vision to life globally, we are looking for a highly organised and proactive Operations and Grants Officer. In this role, you'll play a pivotal role in supporting the International Mission team in strategic initiatives. Working closely with the International Operations Manager and the Head of Global Relationships, you will provide critical operational support, which includes ensuring compliance and stewardship in grant-making to Societies worldwide. In addition to facilitating the grant management processes, you will provide essential operational assistance for projects and events aligned with the strategic goal to mobilise a global movement for Bible engagement.

About You

We're seeking someone with a strong background in operational support, adept at managing complex processes with precision. You’ll thrive in this role if you’re a motivated team player who is organised, efficient and able to prioritise tasks, with excellent oral and written communication skills.

Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed.

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply!

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home.

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available.

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce.

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help.

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee

Working in over 200 countries and territories, the organisations parent charity, is on a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

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PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.