Supporter service manager jobs

Can you inspire and be inspired? Can you deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you.

At Barnardo's we believe in children, the funds raised in store support the most vulnerable children and young people in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in store you'll also ensure the very highest standards of presentation and customer services – your aim will be to make your store the best in town, for customers to visit and for your colleagues to work in.

As a Store Associate you will support the manager with all aspects of running a busy store, it's the best of both worlds as you will have responsibilities but also the chance to develop and learn with an experienced store manager by your side. You'll need to be well organised with great communication skills and ready to learn how to lead your team of colleagues in store to maximise sales and profit and meet your stores targets.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

* As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible.

For the full recruitment pack and application form, please visit our website. We can only accept applications via our website portal. 

ABOUT CAUDWELL YOUTH

Not all young people have the same opportunities in life.

Caudwell Youth exists to level the playing field for young people at risk.

We support at-risk young people who are care experienced, have mental health challenges, or are at risk of exploitation or offending.

WHAT WE DO

Caudwell Youth shapes young people’s futures by providing person-centred support to at risk 11 to 24-year-olds through volunteer-led mentoring for up to 18-months, alongside a targeted intervention programme.

Our mentoring service is designed to ensure every young person feels safe, heard and supported. Each young person gains a trusted adult (a trained volunteer) who meets with them once a week to support them as they take steps towards a more positive future.  

This year, we have supported more than 400 young people.

Our vision is to help every young person at-risk in the UK. We give young people the time, trust and support they need to shape a positive future, no matter their starting point.

ABOUT THE ROLE

To support the Deputy CEO in ensuring the effective delivery and growth of Caudwell Youth’s services.

To oversee the management of operational programmes, ensuring high-quality, person-centred support for young people. To contribute to business development, leading expansion via statutory grants and contracts.

On appointment, you are expected to have significant knowledge and professional experience of your area of specialism and the ability to quickly take on significant responsibility very quickly.

KEY DUTIES

Strategic and External Leadership:

• Lead the effective delivery and development of Caudwell Youth’s programmes, in line with our strategic plan.
• Build and maintain relationships with funders, and strategic partners, with support from the Deputy CEO.
• Identify and secure new funding opportunities, leading on public sector bids and tenders, in line with our strategic plan
• Ensure a youth participation and evidence-based approach in all aspects of service delivery and development.

Services:

• Develop, oversee and report against Operations department budget and plans.
• Oversee operational systems, risk assessments and data to ensure services are safe, needs-led and effective.
• Ensure safeguarding policies are embedded across delivery, acting as DSL if required.
• Support and develop high-performing teams, ensuring training, appraisal, and performance management frameworks are in place.
• Ensure that all programme delivery is trauma informed and person-centred
• Oversee quality assurance processes, ensuring consistent standards across all delivery regions.
• Lead on operational compliance, including health & safety, data protection, incident reporting and regulatory requirements.
• Champion a culture of continuous improvement, innovation, and high-quality practice across the organisation.
• Ensure that programmes are monitored and evaluated effectively and that reporting requirements are met, working with the fundraising team as required

Business Development:

• With support from the Deputy CEO, develop plans to implement a growth strategy focused on securing statutory contracts.
• Act as a key point of contact for commissioners, local authorities, and strategic partners.
• Identify and respond to commissioning opportunities across local government (crime, education, and health sectors) in line with our strategy.
• Lead on bid writing, proposal development, and contract negotiations for statutory contracts and grants
• Work with finance and fundraising teams to create budgets, proposals and tender submissions for statutory contracts
• Be responsible for starting up and implementing new funded programmes to ensure quality in delivery
• Identify new trends, emerging needs and opportunities for partnership projects.

General:

• Promote equality, diversity and inclusion across the organisation.
• Undertake and identify training as required and take a positive approach to personal development.
• Fulfil the duties and responsibilities of an employee as regards to Health and Safety at Work, including own safety and self-management.
• Ensure good administration, record keeping and reporting of all work undertaken in line with data protection and other regulations.
• Undertake any other reasonable tasks deemed necessary.

For the full job description and to make an application, please visit our website.

Logistics Team Leader

Reports to: Logistics Manager 

Location: Hybrid working (home base with travel). Successful candidate must live within a 40 mile radius of Reading

Direct Reports: Average of 15-20 Drivers 

Purpose of the Role:

To lead, support and coordinate a team of drivers who operate remotely, ensuring the safe, efficient and compliant movement of stock between retail shops, depots and other collection points. The Team Leader ensures high standards of vehicle maintenance, driver performance, and welfare, while maintaining operational efficiency and customer service standards. 

Key Responsibilities :

Operational Management 

Full line manager responsibilities for all drivers within designated Team 

Manage workloads and provide full support to both employed and Agency Drivers 

• Check plans, coordinate and monitor daily vehicle routes and schedules to ensure timely collections and deliveries between locations.
  • Ensure drivers follow established logistics procedures and comply with all company transport policies.
  • Monitor performance metrics (e.g., punctuality, mileage, delivery accuracy). 
  • Address operational issues promptly, such as delays, vehicle breakdowns, or stock discrepancies by communicating with appropriate stakeholders.

Report breakdowns, manage repairs and hire vehicles using the appropriate support platforms
• Liaise with stakeholders, reporting any adverse service impacts to their daily route plans, and maintain smooth operations within their service 

Provide weekend cover on a roster basis 

Vehicle Maintenance & Compliance 

• Ensure all vehicles are being maintained to legal and company standards by the drivers,
  • Track and record vehicle maintenance schedules and inspection outcomes.
  • Conduct On Site driver vehicle audits with individual drivers 
  • Support the rollout of any new vehicle systems or telematics. 

Ensure prompt reporting of vehicle defects, reducing costs to the business and maintaining Good Stewardship of the Charities funds

People Management & Welfare 

• Provide regular communication and support to drivers who work remotely, ensuring they feel connected and valued.
  • Conduct  On Site driver visits and welfare checks, discussing performance, wellbeing, and training requirements.
  • Monitor driver hours, manage driver holidays, ensure cover and compliance with working time regulations.

Complete and manage driver sickness and absence
• Encourage a culture of safety, teamwork and respect. 
• Manage any performance or conduct issues in line with company policy. 

Identify driver training requirements and provide a platform for this to be delivered.

Health, Safety & Compliance 

• Ensure all drivers adhere to Health and Safety regulations, including safe loading and manual handling procedures.
  • Promote and monitor driver adherence to road safety and driving standards.
  • Investigate and report any accidents, incidents or near misses. 
  • Keep up-to-date with transport legislation and ensure compliance. 

Reporting & Administration 

• Maintain accurate records of driver activity, vehicle status, and stock movement.
  • Prepare weekly and monthly reports on logistics performance, maintenance and driver KPIs.
  • Contribute to process improvement and logistics efficiency initiatives. 

When completing your application please refer to your skills knowledge and experience in relation to the Person Specification and Job Description. This should be done with an understanding of the context of the service described.

Mental Health Advice Worker – Mind in Brighton and Hove

Contract: Fixed term until 31st March 2027 (with possible extension).

Hours available: 21 hours per week (3 days).

Salary: FTE £26,861 per annum | Actual salary £16,116 per annum.

Mind in Brighton and Hove empowers and supports people who have experience of mental health issues in Brighton and Hove and West Sussex. We are a Local Mind Affiliated to National Mind.

We are seeking to appoint a Mental Health Advice Worker for our busy and established service in Brighton and Hove. The role plays an essential part in our response to those people contacting us with their mental health enquiries and concerns.

You will be responsible for offering a range of face-to-face and telephone mental health advice and information to people living in the city, including carers and family members who have contacted us with a mental health concern. The service also delivers awareness-raising wellbeing workshops and community outreach as part of its delivery.

The role involves supporting people to identify strategies for looking after their own mental health and wellbeing, along with providing self-help information and resources.

You will require excellent communication skills, a track record of undertaking advice work and experience of successfully engaging and working with people with lived mental health experience. A commitment to and understanding of the recovery model is essential.

In return, we offer a range of benefits including full induction, training and 29 days’ leave (pro rata) per year excluding bank holidays, 3% pension contribution and access to a 24-hour Employee Assistance Programme.

All successful applicants are subject to Disclosure and Barring Service (DBS) clearance.

Closing date: Wednesday, 7th January 2026.

Successful candidates will be notified of interview details by 5 pm on 9th January 2026.

Interviews will be held on Wednesday, 14th January 2026, at 51 New England St, Brighton BN1 4GQ.

For full job details and the application pack, click the Apply button.

We are committed to equal opportunities, and we value diversity in our workforce and aim to recruit a workforce that reflects the communities we serve. We encourage applications from everyone irrespective of age, disability (including experience of living with mental health issues), gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity. 

Do you want to support people with mental health issues in a moment of crisis?

Are you calm, non-judgemental and able to work effectively with people experiencing distress?

If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Community Outreach Worker (Paradigm Housing)
Reference: 317
Salary: £26,000 - £27,000 per annum, pro rata.
Hours: Part-time, 30 hours per week
Contract: Fixed term until 6th May 2027
Reports to: Community Support Service Team Leader
Working base: One of 7 Herts Mind Network Wellbeing Centres closest to home.

About the Service

Community Outreach Workers supports people with complex needs who have mental health as a primary need. This includes people who may have drug and alcohol difficulties. Particularly when they are coming into repeat contact with Police, Tenancy Sustainment Services, Housing and Homelessness Services and Environmental Health Services.

The service will be delivered in across Hertfordshire county, and also includes Amersham and Chesham.

Referrals will come from Paradigm Housing Association and will be for their tenants who are experiencing mental health difficulties.

The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:

• Provide advice, information, onward referral and holistic support to clients with coexisting drug and alcohol difficulties and mental ill-health. These will be clients who are presenting to the Police, Anti-Social Behaviour, Tenancy Enforcement, Housing and Environmental Health Services across the county.
• Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
• Remain a source of independent support for all clients.
• Embed a person centred and solution focused approach in all aspects of the role.
• Raise greater awareness of complex needs and the effects of Adverse Childhood Experiences (ACEs) amongst local service providers. Supporting them to gain confidence in working positively and consistently with people who have multiple needs.
• Complete reporting requirements.

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Eligibility for blue light card.
• Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.

Closing date for receipt of applications is Monday 26th December
Interviews to be on a rolling basis at the Watford Well-being centre
N.B. Please quote reference number 317 when completing your application for this role.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. Our inclusive approach recognises the unique skills, knowledge, and perspectives that lived experience brings to our team.

No agencies please.

Medical Detection Dogs trains dogs to save lives.

We train specialist dogs to detect the odour of human disease, providing life-saving alert assistance dogs to people with complex health problems across the UK and collaborating with NHS Trusts and other researchers and Universities both in the UK and internationally to advance the early diagnosis of disease.

We have an exciting new opportunity to join this small but fast-growing charity that is a world leader in its specialist innovative field.

JOB TITLE:                       Puppy Assistance Dog Trainer

LOCATION:Great Horwood, Buckinghamshire, MK17 0NP (Office-Based)

SALARY:£24,000 - £27,000 based on experience

JOB TYPE:Full-time permanent, with occasional evenings and weekends required

REPORTS TO:                   Head of Canine Supply, Training and Welfare

We are looking for someone with the skills, experience and passion to join our team of trainers. They will be responsible for approximately 20 puppies from the age of around 8 weeks through to approximately 16 months of age. Ensuring they receive the highest standard of socialisation and training, thereby maximising their chances of becoming a Medical Detection Dog.

Responsibilities

Training and Development of Puppies

• Take responsibility for a group of puppies allocated to socialisers living in your geographical area
• When required, take dogs home during the training period to ensure continuous development and reinforcement of training routines.
• Provide training that adheres to ADUK regulations and MDD quality standards in accordance with timescales and targets.
• To deliver effective training by holding puppy classes, 121’s and home visits with socialisers in your geographical area
• Conduct regular training sessions with assistance dog puppies in training in various environments to ensure they are confident and responsive in real-world settings
• To prepare the puppy to be a Medical Alert Assistance Dog, using positive reinforcement techniques to teach desired behaviours and modify unwanted behaviours
• Regularly monitor progress of the puppies in your area and provide detailed, evidenced feedback to the senior team within Dog Supply and training
• Support and assist when required with the potential matches for a particular assistance dog partnership.
• To successfully prepare the puppy to pass the relevant Assistance Dog assessments
• Where necessary, highlight to your line manager, any dogs that are not progressing sufficiently through the training programme

Socialiser Support

• Be the first point of contact for the socialisers in your area, which will include guidance, support and instruction to socialisers on effective work and training with their assistance dogs.
• Provide general health care advice within your core working hours.

Socialiser Recruitment

• When required, assist in the recruitment of new volunteer socialisers.
• When  required, to assess prospective new volunteer socialisers, including home, workplace, pet dog and children assessments.

Other

• Update the Harlequin CRM database in a timely fashion to ensure accurate and up to date training, veterinary and health records.
• Support the charity’s fundraising, communications and volunteering teams as required, specifically in relation to your area.
• Share best practice with colleagues across the charity.
• Other tasks or ad hoc duties agreed with your line manager required to ensure the successful running of the charity.

Knowledge and Experience

• Experience in training Assistance Dogs
• Minimum of 1-2 years of experience in dog training
• Basic theory of practical dog training
• Law in relation to dogs
• Knowledge of medical conditions relevant to puppies between 8 weeks and 2 years of age
• Dog and human psychology
• Health and safety implications of dog and socialiser handling
• Experience and understanding of ADUK, ADI regulations and MDD's internal quality standards

Skills and Abilities

Ability to demonstrate high quality judgement and a proven track record in relation to the following:

• Dog training matters including the analysis of temperaments, appropriate training methods and requirements necessary to maintain public perception in assistance dogs
• Solutions to training and behavioural problems
• Socialiser training including the ability to assess each person’s preferred learning style and adapt as appropriate your training approach, the specific programmes to be followed,
• Strong and clear teaching and instructing skills
• Ability to plan work, be organised and ensure that time is utilised effectively for yourself, colleagues and socialisers
• Ability to communicate effectively and appropriately with a wide range of people internally and externally. This will include clients and their families, fosterers, other professional service providers, members of the public, the media, managers and other colleagues
• High level of IT literacy and report writing skills including experience of using Microsoft based programs such as Outlook, Word, Excel, Internet Explorer and Power Point

Personal Attributes

You should be supportive of the charitable aims of Medical Detection Dogs and capable of working as part of a team, as well as able to motivate yourself. 

You should be adaptable and positively embrace change by not only being flexible towards the ideas of others but also putting forward ideas to colleagues. This will involve creativity in problem solving and making appropriate responses to new ideas and unexpected situations.

DIVERITY, EQUALITY & INCLUSION

We are a welcoming, diverse and inclusive charity. Medical Detection Dogs thrives when everyone feels comfortable bringing their best self to work. We celebrate difference, whilst striving to create an environment where colleagues feel respected and valued for their unique potential. We are committed to our values on equity, diversity, and inclusion.

Values & Behaviours

Working at Medical Detection Dogs will be a richly rewarding experience.

Our Values & Behaviours encapsulate who we are, what we stand for and what it will feel like to be part of our team:

• We are respectful.
• We stay positive.
• We strive for excellence.
• We communicate and listen.
• We are ambassadors.
• We are one team.

And of course, we advocate for Medical Detection Dogs whenever we get the chance, and we pride ourselves on our role as ambassadors for the charity.

Benefits

• Sick Pay
• Health Cover
• 26 days holiday, increasing with service
• 5% Employer Pension Contribution
• Free On-site parking
• Life Insurance

Finally, the successful candidate will also be expected to:

• Hold a full UK Driving Licence
• Provide proof of identity and eligibility to work in the UK.
• Undertake a Disclosure and Barring Service (DBS) check
• Work some evenings and weekends

Are you an optimistic, solution-focused person who is looking to develop your career in corporate fundraising?

We’re excited to recruit a new Corporate Partnerships Assistant to join our account management team. The St Mungo’s Corporate Partnerships team builds relationships with organisations who support us through donations, goods, or services. We manage a portfolio of partnerships, ensuring they receive an excellent experience while helping us achieve ambitious fundraising goals.

The role of Corporate Partnerships Assistant will give you the opportunity to work with our wide portfolio of corporate partners and support the Corporate Partnerships Coordinator to build on our relationships. You will support with managing relationships, processing donations, maintaining databases, and assisting the account management team, offering a chance for you to learn, grow, and make a meaningful impact.

In this exciting role you will:

• Provide admin support to the team, keep the corporate supporter database (Raiser’s Edge) accurately maintained and up to date and assist with data gathering, reporting and insights.
• Provide excellent customer service, manage, respond and direct corporate partnership enquiries via email, and telephone.
• Support the planning and delivery of corporate partnership activities by working with both partners and St Mungo’s teams.
• Follow fundraising best practices, adhere to St Mungo’s policies, and contribute to a supportive team culture.
• You will work closely with the Coordinator, who will provide you with support, supervision and training to develop the necessary skills to succeed in this role.

In this role, you’ll work flexibly across different locations and activities, giving you the chance to engage with teams across St Mungo’s and external partners. You’ll also be required to spend time at our Central London office for training, collaboration, and team building. We support agile working for the rest of the week - whether from home or other St Mungo’s sites in London or regional locations.

About you

We are looking for someone with a proactive approach to learning, and a passion for making a difference. You might be starting out in your career or have some experience in administration or fundraising, either way, if you have a willingness to learn and want to get stuck into a new challenge, we encourage you to apply if you can demonstrate the following:

• Great written and verbal communication skills, with the ability to build relationships with a variety of different people, and engage with partners.
• Interested in joining a team and willing to get hands-on with a variety of different activities.
• Good admin skills, working knowledge of Microsoft Office and the ability to use relevant database systems and processes,
• Good organisation and prioritisation skills, able to manage your own time and workload.
• This fundraising role will allow you to work creatively to support different services across St Mungo’s.

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 5 January 2026

Interview and assessments on 14-15 January 2026

While our Central Office is currently based in Tower Hill, London we plan to relocate in the summer of 2026 and are currently exploring alternative office locations on the eastern edge of the City of London.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Do you have a passion for people and a heart for service? Are you detail-oriented, organised, and committed to excellence? Do you want to use your HR skills to make a meaningful difference in a faith-based, mission-driven charity organisation? If so, this could be the role for you.

At BMS World Mission, we believe our people are central to fulfilling our vision. We are looking for an HR Officer to join our People and Culture team - a role that combines precision in administration with genuine care for people. This is an opportunity to bring your professional expertise and organisational values into a role that impacts lives.

Why this role matters

As HR Officer, you will play a vital role in creating a positive and professional environment where staff can thrive. You will support the HR Business Partner in delivering high-quality HR operations across the employee lifecycle—from recruitment and onboarding to support leavers. Your work will ensure compliance, consistency, and care in every process.

What you will do
• Provide accurate and timely HR administration across recruitment, onboarding, and employee relations.
• Manage first-line HR enquiries with professionalism and empathy.
• Maintain HR policies, staff handbook, and ensure best practice standards.
• Manage pre-employment checks (including DBS) to uphold a safe and trusted culture.
• Maximise the use of our HR systems for efficiency and compliance.

What we are looking for
• A service-oriented mindset with a commitment to supporting others.
• Exceptional attention to detail and organisational skills
• Professional, approachable, and discreet in handling sensitive matters
• Strong IT and communication skills
• The successful applicant will be a committed Christian. The nature of this role means that this is a specific occupational requirement.

What we offer
• Flexible working arrangements (hybrid options available)
• 30 days annual leave plus bank holidays
• Generous Pension scheme and well-being support
• Opportunities for professional development and career progression

Working arrangements - This role can be hybrid with flexibility . Regular presence in our Didcot office is expected, with a minimum of two days per week.

Ready to make a difference? Apply today, or please contact Sujit Varpe, HR Business Partner at BMS World Mission for any further details

About the organisation

nia has been delivering services to women, girls and children who have been subjected to sexual and domestic violence and abuse, including prostitution, since 1975. The organisation has three main aims: to provide services for women, girls and children who have experienced men’s violence; contributing to ending male violence against women and girls, and to inform and influence policy and public awareness.

nia is a professionally approved member of Rape Crisis England and Wales; an umbrella organisation supporting Rape Crisis Centres across the country. Rape Crisis is completely independent of the government and the criminal justice system.

East London Rape Crisis provides free, confidential specialist support for women and girls who have been raped or experienced any other form of sexual violence or abuse at any time in their lives, regardless of whether or not they have reported to the police. We offer confidential and independent support. Services include advocacy, emotional and practical support, one-to-one counselling and group work. The service is provided across Barking & Dagenham, Hackney, Havering, Redbridge, Newham, Tower Hamlets and Waltham Forest.

We form part of the London Sexual Violence Alliance. The Alliance brings together 225 years of expertise and experience and represents a bold, visionary and survivor-centred resource. The Alliance consists of eight members. Seven are organisations that have historically, and or currently, provide support for victims/survivors. MOPAC is the eighth member, primarily sitting at the oversight and leadership governance level.  Note: each organisation continues to be an independent charity, so the Alliance is not a legal entity.

About the role

In the role of Sexual Violence Navigator, you will provide the first response which supports survivors to make informed decisions about the next steps on their recovery journey. Navigators work within a trauma-informed approach, which centres survivor’s holistic needs, recognises strengths and survival strategies and responds to crisis.

About You

You will work as part of a growing feminist Rape Crisis service that is developing to meet the needs of women and girls. You will be joining the organisation at an exciting period of change and collaboration amongst providers of the London Sexual Violence Alliance.

We are looking for highly organised and self-motivated women who are passionate about ending violence against women, girls and children. You will have a ‘can-do’ approach and demonstrable commitment to nia’s feminist approach to supporting women and their children to be safer and well.

Job Ref: 196

Hours: 35 hours per week including evening shifts on a rota basis

Salary: £29,000 - £32,000 depending on experience and qualification

‘Job Ref: 197

Hours: 17.5 hours per week including evening shifts on a rota basis

Salary: £14,000 - £16,000. (FTE £29,000-£32,000), depending on experience  and qualification

Location: Hybrid model of office and homeworking. Current office locations are  Islington or Dagenham Heathway. This post will also alternate one day  per week between Alliance partner organisations offices based in Hackney and City of London.

Closing date:                   10am, 29 November 2025

Interview date:                 5 January 2026

CV's are not accepted

The posts are subject to an enhanced vetting and barring check and open to women only. Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies.

Government & Parliamentary Lead

Permanent. Full Time. Hybrid Working (2 days per week in the office)

Location: London

Salary: £57,977 per annum

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we’re open to part-time and flexible working. We also offer hybrid working for our office-based colleagues.

About the role

Reporting in to the UK Influencing Lead, the Government & Parliamentary Lead supports the management of Christian Aid’s government influencing and UK specific public policy development and delivery in line with policy, advocacy and campaigns strategies that maximises impact. 

The post-holder will lead on the government and parliamentary aspects of the UK influencing strategy, and will ensure Christian Aid is engaged and develops and delivers excellent briefings on critical and current development issues in the UK.

The role will line manage the Parliamentary and Influencing Advisor, and matrix manage the Crisis Policy and Influencing Advisor.

Some of the main responsibilities of the Government & Parliamentary Lead includes:

• Cultivates and maintains influential relationships with influencers across Westminster, Whitehall, the Church, the private sector and the wider civil society sector, to maintain the organisation’s political and wider advocacy profile in the UK, to enable high-impact initiatives to maximise our impact. 
• Leads the development and delivery of UK public policy, in collaboration with relevant policy leads, to deliver high quality internal and external briefing papers and analysis.
• Collaborate with others and communicate political influencing strategies and tactics, to ensure that our influencing work has political traction to maximise impact.
• Collaborates with the Faith influencing and Civil Society Lead and Campaigns Lead to ensure our overarching engagement and campaigns strategies have political impact and influence change in the UK, as well as with wider audiences such as the INGO sector, the private sector and the Church ensuring alignment with organisational values and goals.
• Jointly with the Faith influencing and Civil Society Lead Civil Society Lead supervises and allocates work to Influencing and Engagement Advisor

About you

Who we are looking for:

Essential:

• Degree level qualification in a relevant field.
• Substantial experience of working in public affairs, policy and or advocacy.
• Substantial experience of working in an NGO, public policy, government or the private sector.
• Substantial experience of working with stakeholders including, government, or the private sector.
• Significant experience in effective lobbying of decision making, including at highest levels of government.
• Detailed understanding of UK’s foreign policies and impact on international spaces.
• Detailed understanding of the development sector and a strong working knowledge of the policy areas that Christian Aid has 
  prioritised.
• Understanding of civic space and faith networks, their policy positions and dynamic.
• Significant experience of high-quality political relationship management.
• Significant experience of public speaking.
• Highly developed skills in strategic planning, people management and project management.
• Detailed understanding of Westminster and Whitehall, and how to influence policy making and decision making in government 
  and parliament.
• Developed ability to understand, analyse and interpret complex policy and advocacy policies and strategies.

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity. 

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme.  In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this. 

Salary: £28,639.85 per annum, pro-rated

Location: Remote, homeworking

Contract: Permanent, part time working 24 hours per week over 4-5 days, occasional travel to London 2-3 times a year may also be required.

Closing Date: Monday 5th January 2026. Please note we will not be shortlisting until after the vacancy is closed.

Please note this role is being advertised as a Retail Team Administrator, however on appointment your job title will be Shop Support Team Administrator.

Do you understand administrative support processes and good practice with a real desire to develop as part of an inclusive and supportive team at one of Britain’s leading housing charities? If so, then join Shelter as an Administrator in our Shop Support Team and you could soon be fulfilling your ambition and contribute towards our fight for home.

About the Role

The role will involve providing essential day-to-day support to our Shops and Retail function, acting as the first point of contact for staff, customers and supporters. A key part of your role will be managing the shop supplies order process, including price checking and placing orders to ensure our shops have what they need to operate smoothly.

It will also involve supporting a range of finance and new goods admin tasks including processing invoices, raising product codes and assisting with stock takes. You’ll play a vital role in ensuring our retail operations run efficiently, with coordinating supplies and signage for our new shop openings, maintaining till number records, updating spreadsheets and managing our online shop handbook.

About you

To succeed, you’ll need a background in admin, excellent communication and time management skills and a proven ability to work across a range of tasks simultaneously while maintaining strong attention to detail. You’ll also need a proactive approach, lots of initiative and a flair for solving problems, completing tasks and overcoming obstacles. The ability to respond quickly and positively to change is important too, as is a willingness to challenge the status quo and introduce new ideas, methods or processes where appropriate. Commercially aware, customer focused and happy to work collaboratively for the good of a business, it goes without saying that you’re proficient using Microsoft Office applications such as Word and Excel, SharePoint, Outlook and the internet.

Apply to be part of our team and be the change you want to see in society.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Goodman Masson are delighted to be partnered with The Scouts to recruit for an Interim Financial Controller on a 12 month Fixed Term Contract (MAT cover). 

The Scouts actively engages and supports young people in their personal development, empowering them to make a positive contribution to society. 

As their Financial Controller, you will lead the Financial Accounting and Payroll team. This hands-on, strategic role requires a leader capable of driving operational efficiency in transactional accounting while managing the complexity of statutory reporting, audit, and internal control frameworks.

Key Responsibilities: 

• Oversee all day-to-day accounting operations (AP, AR, GL, Banking) and drive efficiency. Ensure the integrity, controls, and continuous improvement of all finance systems.

• Be the primary lead for the production of annual statutory accounts and the management of the year-end audit. Ensure full compliance with tax obligations (VAT, Corporation Tax) and external regulations.

• Design, implement, and maintain a robust and effective internal control framework, ensuring processes are documented and controls are strictly followed.

• Lead cash flow management, debt collection, liaise with investment managers, and report on compliance with the financial reserves policy.

• Manage and motivate the Financial Accounting Team and oversee the Payroll Operations Manager, ensuring an accurate, timely, and compliant payroll and pensions service.

• Act as a key advisor to employees and trustees, specifically managing the fixed asset register and partnering on capital expenditure budgets.

Essentials: 

• A recognised, full Professional Accounting Qualification (ACA, ACCA, CIMA).

• 5-10 years' Post-Qualification Experience (PQE) in a senior financial accounting or audit position with a demonstrable track record of success in managing complex financial operations.

• Experience working within a charity environment and strong knowledge of charity SORP. 

• Proven experience in statutory accounts production, managing audits, implementing strong internal controls, and overseeing transactional teams.

• Strong change management skills and a passion for driving continuous process and system improvements.

Salary is up to £68,000 + Excellent Benefits. 

The Scouts are based in Gilwell Park, Chingford, London. Hybrid working with 2 days per week in the office. 

Advert closes on Friday 12th December. Applications will be reviewed on a rolling basis. 

ABOUT THE ROLE

Variety is looking for a Social Media Officer to join our Fundraising and Marketing team. Reporting to the PR and Communications Manager, the role will be vital in positioning Variety as a highly impactful charity and supporting our mission to fund life-changing practical support to disabled and disadvantaged children and young people across the UK.

You will be responsible for creatively growing our social media channels to increase engagement and reach new audiences. This includes content planning and ensuring our channels reflect Variety’s campaigns, programmes and brand. You’ll lead on community management and play a key role in developing and maintaining the charity’s content library.

Working closely with colleagues across the organisation, you will help create integrated social media plans and support live coverage from our wide range of fundraising and cause-led events. You’ll have opportunities to attend events and work directly with the children and families we support, helping to bring their stories to life.

Highly organised and creative, you will be confident in adapting content for different channels, ensuring it is delivered in the right format, tone and style for each audience.

You will be working with a supportive and knowledgeable team who regularly work from our vibrant office in the heart of Camden, London.

This role will require a DBS check.

ABOUT VARIETY

In the UK, there are more than 1.3 million disabled children and nearly 4 million children living in poverty. Variety exists to improve their lives. We believe every child has a right to live their best life and reach their full potential, whoever they are. We fund and deliver life-changing programmes that enhance their quality of life and give children and young people across the UK a better future.

Over the past 75 years we have supported over one million children by funding almost 6,000 Sunshine Coaches, almost the same number of wheelchairs, and giving thousands of grants to individual children, schools, youth clubs and other organisations for specialist equipment.

In addition, each year thousands of children take part in day trips, special events and educational activities as part of our Variety Great Days Out programme and every single day we are improving more young lives. We do it with practical, tangible help, that makes a real and immediate difference.

KEY RESPONSIBILITIES

● Manage social media accounts (Instagram, Facebook, TikTok, LinkedIn) and engage with audiences, including Variety ambassadors.

● Keep the social media schedule up to date (using Hootsuite) with consistent posting and avoiding clashes by planning in advance.

● Create engaging content that aligns with our overall mission by interviewing beneficiaries, creating graphics on Canva and filming reels and videos.

● Ensure social media content is child-centric and accessible.

● Attend events to capture social media content (these will always be pre-agreed in advance).

● Undertake analysis of social media outputs to ensure content is engaging and effective and then shape future content based on learnings.

● Community management of our social media channels, responding to posts and engaging with followers.

● Keep up to date with the industry by horizon scanning the charity sector and social media generally for the latest trends.

● Support the PR and Communications Manager as needed.

● Participate in staff meetings, fundraising team meetings and contribute to the success of Variety’s fundraising and communications strategy.

● Any other duties as required.

SKILLS, KNOWLEDGE AND PERSONAL ATTRIBUTES

Essential

● Experience with Canva, Hootsuite and all social media platforms.

● Experience planning and scheduling social media content for a charity or similar organisation.

● Excellent copywriting skills.

● Experience using social media analytics tools.

● Understanding of GDPR and consent.

● Enthusiastic, organised and a creative self-starter.

● Understanding of the latest trends, technologies and standards in social media.

Desirable

● Experience of working with children or young people.

● Experience editing videos and photos.

● Experience interviewing beneficiaries.

● Understanding of disability, diversity and equality issues.

● Experience working for a charity.

MAIN BENEFITS, TERMS AND CONDITIONS

25 days holiday pro-rata (we also normally give between Christmas and New Year off, but this is not contractual). In addition, after one year's continuous service, there will be an extra two days annual holiday for every complete year of service, up to a maximum of five days' extra holiday (pro-rata).

• Pension ER contribution 7%
• Life Assurance 4% of annual salary
• Company sick pay scheme
• Medicash scheme

Department: Fundraising and Marketing

Reporting to: PR and Communications Manager

Salary: £30,000 - £32,000 (based on experience) pro rata

Location: Variety HQ, Camden Town, London (hybrid working)

Contract: Part-time, permanent

Working hours: 14 hours per week, flexible and hours to be arranged with Line Manager

Please submit your CV with a covering letter explaining why you’d make a great candidate for this role. Applications will close on 2 January 2026 at 5pm with interviews taking place week commencing 12 January. 

We expect demand for this role to be high and will be shortlisting as applications arrive and suggest early submission.  Please let us know if you have any accessibility requirements or need any adjustments for the interview.

EQUALITY DIVERSITY AND INCLUSION

Inclusion is one of our key values and it is our ambition to recruit great people from diverse communities.  We welcome and encourage applications from suitably qualified candidates regardless of age, disability, sex, gender reassignment/identity, sexual orientation, pregnancy/maternity and or marriage/civil partnership status, race, religion or belief.

Please let us know if you have any access requirements which we might need to consider in relation to the selection process.

Join Emmaus Hertfordshire and use your finance skills to help transform lives and support people out of homelessness. As our Finance Co-ordinator, you'll bring accuracy, heart and organisation to a mission-driven charity making a real local impact.

Emmaus Hertfordshire is a charity supporting people who have experienced homelessness by providing stable homes, meaningful work, and skills development. Through its social enterprises, the organisation helps individuals rebuild their confidence and independence while contributing to a vibrant, supportive community.

Overall Purpose of the Role

The Finance Coordinator plays a key role in ensuring that Emmaus Hertfordshire maintains accurate, timely and compliant financial information in support of its charitable and social enterprise activities.

You will work closely with the Operations & Finance Manager, Trustees, Chief Executive, staff, companions, and external partners to provide clear financial reporting, strong financial controls, and expert guidance that supports good decision-making across the organisation.

As a proactive member of the Management Team, you will also contribute to financial policy development and continuous improvement of systems and processes, working within the Emmaus values, ethos and principles.

Key Responsibilities

1. Financial Controls

• Maintain effective financial control over all revenue, expenditure, and cash handling across the community.
• Prepare spreadsheets for monthly payroll and pension contributions.
• Support the Finance Manager, Chief Executive and Treasurer in preparing, setting and creating the annual budget.
• Maintain companion rent accounts, Housing benefit and Gift Aid applications.
• Lead the year-end process and liaise with external auditors to ensure an efficient and compliant audit.

2. Financial Reporting

• Produce accurate and timely financial information, including providing information to support monthly management accounts and forecast reports.
• Support the preparation of financial reports for the Board, Committees and senior leadership as required.

3. Financial Analysis

• Undertake financial analysis of business development and new income-generation opportunities to help minimise financial risk.
• Provide analysis and insight to support decision-making across social enterprise operations and to maximise trading income.

4. Additional Duties

• Contribute to the development and implementation of strategic and business plans.
• Attend and actively participate in staff, companion, Trustee and Board meetings where required.
• Review internal controls and identify opportunities for improving financial processes.
• Develop procedure manuals and promote best practice within the finance function.
• Work flexibly as part of the leadership team to meet the wider needs of the charity.
• Undertake any other financial duties required by the Finance Manager and Chief Executive.

Key Tasks

Daily / Weekly

• Manage day-to-day accounting using QuickBooks. (Experience with Zero accounting software would be advantageous)
• Maintain accurate accounting records and financial ledgers.
• Reconcile financial accounts and manage spreadsheets.
• Oversee credit control.
• Administer online banking, cheque handling and payment processing.
• Process invoices, expense claims and payment requests.
• Verify financial calculations in QuickBooks.
• Carry out bank reconciliations and cash management.
• Manage petty cash.
• Manage Companion Allowances.
• Provide ad hoc reports and information to the Finance Manager and Chief Executive.

Monthly

• Prepare and submit salary calculator spreadsheet for Payroll and submit HMRC returns. Manage PAYE payments.
• Manage companion rent accounts and housing benefit records.
• Prepare VAT returns.
• Work with the external accountants to produce monthly P&L and balance sheet reports.
• Complete gift Aid submissions.
• Support our external accountants in preparing documentation for Month End accounts

Annually

• Support the preparation of annual statutory accounts.
• Liaise with external advisers on statutory financial information.
• Assist the Finance Manager, Chief Exec and Trustees with annual budget setting.

 Person Specification

Essential Experience

• Minimum 5 years’ experience in financial reporting, planning, budgeting, and analysis.
• Experience using QuickBooks or similar accounting software.
• Ability to work both independently and within a diverse team.
• Experience developing and implementing financial systems and processes.
• Proficiency in IT, including Microsoft Office applications.

Desirable Experience

• Experience in the voluntary/charity sector or in working with a Board of Trustees.
• Experience working with vulnerable adults or those with complex needs.
• Project management experience.

Education / Professional Certification

• Bachelor’s degree in Accounting, Business, or related field.
• Desirable: Additional finance-related training or professional development.

Skills

• Strong financial and analytical skills, with proven expertise in financial reporting.
• Excellent attention to detail and accuracy.
• Strong understanding of business principles and practices.
• Excellent interpersonal, communication and motivational skills.
• Discreet, trustworthy and reliable.
• Effective time-management and organisational skills.
• Ability to work methodically, independently and to deadlines.
• Strong problem-solving and prioritisation skills.
• Competent IT user (Word, Excel, email, internet).

Knowledge and Commitment

• Commitment to confidentiality, data protection and professional boundaries.
• Understanding and embodiment of the Emmaus ethos and principles.
• Desirable: Awareness of issues around homelessness and lived experience.
• Desirable: HR knowledge or experience.

Personal Characteristics

• Belief in the potential of every individual and the importance of community.
• A positive team player with the ability to lead, collaborate and delegate.
• Empathetic and supportive of people from diverse backgrounds.
• Self-aware, self-motivated and calm under pressure.
• Commitment to environmental sustainability and social development.
• Strong commitment to equality, diversity and inclusion.
• Welcoming, non-judgmental and respectful towards companions, staff and volunteers.

General Information

Emmaus St Albans operates its retail six days a week (Monday–Saturday). The Finance Co-Ordinators working hours will be agreed with the line manager, and flexibility is essential.

All roles at Emmaus Hertfordshire involve working with vulnerable people and therefore require strict adherence to professional boundaries and confidentiality. This post is subject to an enhanced DBS check.

Staff must uphold the reputation of Emmaus Hertfordshire by following all policies and maintaining positive relationships with staff, volunteers, companions and Trustees.
You are also expected to engage to some degree with the wider Emmaus movement at local, regional, national and international levels.

We expect all employees to work in an environmentally aware manner, applying value-for-money principles in purchasing decisions.
Volunteers are a vital part of the Emmaus mission, and all staff are expected to support and encourage volunteer involvement.