Supporter service officer jobs in crystal palace, greater london
QuarterFive are delighted to partner with The Outward Bound Trust to find an experienced and strategic Director of Fundraising to lead a capable, established team and play a key role in driving the next phase of growth and impact.
The Outward Bound Trust's mission is to inspire young people to believe in themselves and achieve more than they ever thought possible. For over 80 years, its outdoor learning and adventure programmes have helped hundreds of thousands of young people develop confidence, resilience, and the skills they need to thrive in life and work.
Each year, around 25,000 young people take part in Outward Bound programmes across the UK, delivered through partnerships with schools, youth groups, and employers. Around 80% of school participants receive charitable bursary funding, ensuring that financial barriers never prevent young people from accessing these life-changing experiences. Bursaries are central to OBT’s purpose, underpinning its commitment to equity of access, diversity, and the belief that every young person, regardless of background, should have the chance to experience adventure, challenge, and growth.
The Outward Bound Trust is now delivering its 2030 Strategy, which sets out an ambitious plan to grow reach, strengthen partnerships, and invest in its six heritage outdoor centres.
Reporting to the CEO, you’ll directly manage four experienced team heads and oversee a high-performing team of 18 who generate bursary, unrestricted, and capital income. The role sits on the Senior Management Team, working closely with colleagues across the charity to connect fundraising with programme delivery, marketing, and business development, ensuring shared priorities and greater collective impact. You’ll also play a key role in the Fundraising and Marcomms Steering Group, ensuring effective working between fundraising and external engagement.
This is a broad, strategic role combining leadership, direction, and hands-on relationship management at one of the UK’s most respected youth charities. You’ll work alongside a supportive CEO and senior leadership team, lead an experienced and capable department, and shape a fundraising strategy that will help thousands of young people access the power of outdoor learning and adventure.
As Director of Fundraising, you will:
- Lead and support a multi-disciplinary fundraising function spanning major donors, corporate partnerships, legacies, trusts and foundations, and events
- Deliver growth across bursary, unrestricted, and capital income, ensuring fundraising priorities align with organisational strategy and long-term sustainability
- Develop and implement capital fundraising plans, supporting the upgrade of existing outdoor centres and laying the groundwork for a potential new site acquisition
- Review and refine OBT’s approach to new business and innovation, identifying where to invest, consolidate, or reshape activity to maximise return
- Build and steward high-value relationships, personally managing key donors, corporate partners, and foundations capable of transformational giving
- Ensure fundraising, business development, and marketing operate in partnership to maximise opportunities for income growth and profile building
- Contribute to organisational leadership as a member of the Senior Management Team, supporting financial planning, strategic decision-making, and cross-directorate collaboration
- Represent OBT externally with senior supporters, funders, and government stakeholders, acting as a visible ambassador for outdoor learning and youth development
Ideal skills and experience:
- Substantial senior-level fundraising experience with demonstrable success in leading multistream teams
- Proven ability to secure and steward six- and seven-figure partnerships and relationships with high-net-worth individuals, corporates, and foundations
- Strategic and analytical mindset, confident in planning, budgeting, forecasting, and evaluating performance
- Experience of capital fundraising or large-scale campaigns advantageous
- Credible, empowering leadership style – able to guide senior managers, foster collaboration, and provide clarity of direction
- Strong influencing and relationship-building skills, able to engage confidently with trustees, senior stakeholders, and external partners
- Motivated by The Outward Bound Trust’s mission to break down barriers to opportunity and enable all young people to thrive through outdoor learning
Employee benefits include:
- 10% employer pension contribution
- 24 days plus bank holidays (increasing by one day per year to 30 days).
- Life Assurance (3 x salary)
- Long-term Disability Insurance (2/3 salary less state incapacity benefit after 6 months’), absence for up to 5 years, covered from start date
- Employee Assistance Programme: with easy access to medical and mental health support, including instant GP appointments, physio and counselling services
- Personal Accident Insurance while at work or commuting
- Health Cash Plan with Medicash (after completion of probation; taxable benefit)
- 8 weeks’ sick pay at full salary in any 12 months
- Personal Adventures! Outward Bound has a positive attitude to extended/unpaid leave (forward planning is required)
Application deadline: Tuesday 28th October
First round interviews: Wednesday 12th and Thursday 13th November, at OBT's Ullswater Centre in the Lake District
Second round interviews: Thursday 20th and Friday 21st November in London
QuarterFive and our clients know fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. We encourage individuals with relevant skills and experience to apply for roles regardless of age, disability, gender, sexual orientation, pregnancy and maternity, race, religion or belief.
To inspire young people to realise their potential through learning and adventure in the outdoors.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're seeking a Freelance Women Off to Work (WOW) Employment & Training Officer to play a key role in engaging and recruiting local women onto this popular employability programme, and supporting them to access accredited and non-accredited training courses through inclusive outreach, programme support, co-design of training opportunities and workshops.
The role will also involve building and sustaining relationships with key stakeholders (education, corporate, community partners) to enhance the programmes delivery and impact whilst also generating opportunities for women to gain both paid and unpaid work experience.
We would love to see an application from you if you have:
- Experience of community engagement and outreach
- Experience of developing sustainable partnerships (particularly with employers, educators and training providers)
- Demonstrable administrative experience
- The ability to work both independently and as part of a diverse team
- An understanding of the needs of women who are marginalised within the world of work
Please note, as a freelancer, the successful candidate will be expected to provide a certificate of public liability insurance.
About the Project
We are delighted to have been awarded funding by the National Lottery to deliver a third phase of our incredibly popular Women Off to Work (WOW) programme. Since 2017, WOW has supported hundreds of local women from predominantly Global Majority communities through holistic training and pathways into work programme.
WoW delivers a blend of life and vocational skills training, promoting general employability and improved wellbeing through work experience placements, internships, job brokerage, practical advice on self-employment and micro-businesses, ESOL classes and more. The programme provides women with opportunities to gain formal and accredited training qualifications and provide support with tailored into-work action plans.
About Us
The Abbey Community Association is a charity on a mission to support the communities of south Westminster to improve their quality of life by providing the space, services and opportunities to the people who need it most. Our vision? A community that feels healthier, happier and able to access the support it needs, when it needs it.
From our central London community hub, we offer a wide range of activities, services and courses to help address the needs of local people in South Westminster across 4 key areas: physical health, mental health, poverty and reducing isolation and loneliness amongst the elderly. Our programming includes exercise and dance classes, training and employment support, arts and social activities, and more.
To apply, please submit your CV and a supporting statement no longer than 2 pages long, outlining how you meet the person specification.
We support a healthy and cohesive community in south Westminster by providing the space, services and opportunities to the people who need it most.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Executive Director, Giving, Volunteering and Voice
We’re seeking an exceptional leader with a track record of senior leadership in income-growth, strategic marketing and communications, sales, or supporter engagement.
Position: Executive Director, Giving, Volunteering and Voice
Location: Home-based. Frequent travel will be required
Salary: £120k per annum
Hours: Full-time, 35 hours per week
Contract: Permanent
Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.
Closing Date: Midnight, Sunday 2 November 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.
Lead with purpose to shape transformational growth
We provide tailored support to tens of thousands of stroke survivors each year, fund vital scientific research, and campaign to secure the best care and support for everyone affected by stroke. We’re looking for an Executive Director of Giving, Volunteering and Voice to help us grow our reach and impact.
This is a unique opportunity for a senior leader with expertise in income generation and customer engagement to work with our Chief Executive and wider Executive team, to make sure our teams can help and inspire thousands more people make their best contribution to help tackle the devastation of stroke.
As Executive Director, you will lead through relationships - bringing people together around a shared vision and inspiring colleagues to embrace digital and data in ways that strengthen human connection. By fostering a culture of collaboration and inclusion, you will support our team to create personalised supporter experiences that deepen trust, grow loyalty, and increase long-term impact.
Together we’ll make sure that everyone who gives to stroke feels valued and inspired through outstanding stewardship. We will see significant growth in fundraising income, volunteering, and advocacy that fuels our strategy, supported by integrated supporter journeys that make it easy to donate, volunteer, and campaign.
You will have experience of shaping cultures and embedding supporter-centric strategies, with a proven ability to deliver growth through relationship-led fundraising and stewardship. With your expertise in supporter journeys combined with strategic vision and commercial acumen, you will be excited by collaborative working, unleashing talent and inspiring creativity to unlock new opportunities.
This is your chance as a leader to make a transformational impact in a vital charity. You’ll join a bold, values-driven leadership team committed to changing the story of stroke – and to building a movement that transforms lives.
Apply today to become our new Executive Director of Giving, Volunteering and Voice at the Stroke Association.
About Us
The Stroke Association is the only charity in the UK providing lifelong support for all those affected by stroke and their families. We provide tailored support services to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. Finding strength through support.
We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.
You may also have experience in areas such as Executive Director, Giving, Volunteering and Voice, Executive Director Giving, Executive Director Volunteering, Director, Giving, Volunteering and Voice, Marketing Director, Director of Communications, Sales Director, Director of Supporter Engagement.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
SLRA is a well-established local migrant support organisation working with and for refugees, asylum seekers and other migrants who are at risk or in crisis because of immigration issues. We provide specialist immigration advice as well as a broad range of practical, social and therapeutic support services. We also campaign for a fairer immigration system, involving local people with lived experience in influencing local and national policy and practice.
We are looking for a new CEO to lead our dedicated team and continue to develop SLRA’s outstanding services and impact. We are looking for a determined and inspirational leader. You may be an experienced CEO or have the skills and determination needed to step up into the role. Our current CEO has led SLRA’s growth and development over the last eleven years and we are proud of our highly regarded and successful, local organisation. As we look to our new strategic period, we are looking for a new CEO who will ensure the continued exceptional impact of our work with local migrant individuals and communities and who will continue to develop our campaigning and policy influencing work at a time when the hostility of the external environment and government policies is more challenging than ever. If you think you might be the right person for this role, feel that you could bring the best out in those you lead and have the capability to define SLRA’s direction over the coming years, then we would love to hear from you.
Benefits include:
- 25 days holiday per year (with 3 additional days when the office is closed at Christmas) plus bank holidays.
- Additional long service annual leave days up to a maximum of an additional 5 days per year.
- Flexible and family friendly working arrangements.
- Pension scheme with 5% employer contribution.
- Commitment to staff learning and development.
- Cyclescheme and travelcard loans.
For all roles, we particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the hostile immigration system. We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices, and respect personal circumstances and needs of people with lived experience. Please feel free to use information and resources on their website which may help in preparing your job application.
To ensure that migrants live safely with access to justice and opportunity
The client requests no contact from agencies or media sales.
About Khulisa
Khulisa (meaning “to nurture” in Zulu) is an award-winning national charity. We work with young people aged 11–25 whose lives have been affected by trauma or adversity. Trauma can profoundly impact a young person’s development — limiting their self-confidence, resilience, and ability to thrive.
For more than 18 years, Khulisa has provided evidence-based programmes that build social and emotional skills, helping young people to overcome barriers and reach their potential. We also train professionals, parents and carers to create trauma-informed environments, ensuring that all young people are cared for by adults who understand and respond to their needs.
The Role
We are seeking an inspiring Chief Executive Officer to lead Khulisa into its next chapter. The CEO will provide strategic leadership, financial and operational oversight, and the vision to grow our impact — building on strong foundations and trusted partnerships.
We are looking for an individual with:
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Proven business development skills and the ability to diversify income.
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Significant experience in stakeholder engagement — including funders, statutory bodies and partners.
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A strong track record of leadership, with a commitment to collaboration, inclusivity, and professional development.
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The confidence to act as Khulisa’s primary spokesperson and ambassador, championing our trauma-informed, person-centred approach at every level.
Why Join Us?
This is a rare opportunity to lead a charity with deep, long-standing relationships and a growing national profile. The CEO will play a central role in shaping the future of Khulisa, ensuring we continue to nurture young people and the communities around them.
How to Apply
To apply, please read the last page of the Job Pack. If you have questions before applying you can send these to the email address listed in the Job Pack. Someone will then be in contact with you and arrange a time to speak.
First-round interviews will start in the first week of November.
The client requests no contact from agencies or media sales.
Are you an IT leader keen to support the use of technology in a dynamic, purpose-driven organisation?
The Royal College of Radiologists (RCR) is looking for a Head of Information Technology (IT) who can be both a visionary and a hands-on business partner, helping us navigate the exciting challenge of integrating new platforms with legacy systems.
In this high impact role, you’ll lead a diverse and evolving IT ecosystem to support double-digit membership growth, while continuing to leverage legacy systems that meet unique business needs. You’ll be responsible for delivering a secure, efficient, and user-focused IT environment that supports our strategic goals.
If you’re a business-facing IT professional who puts users first and thrives on solving complex challenges with smart, proportionate solutions we’d love to hear from you.
What you’ll do:
- Lead the delivery of our IT strategy, ensuring our investments deliver tangible benefits for balancing innovation with operational stability.
- Advise stakeholders on tech solutions that support business goals and improve user experience.
- Manage a mix of in-house and outsourced services, ensuring value and efficiency.
- Oversee vendor relationships, procurement, and IT change processes.
- Ensure robust risk management, including cyber security, data protection, and business continuity.
- Inspire, develop and performance manage a high-performing IT team to deliver excellent service.
What you’ll need:
- Strong understanding of enterprise technology solutions in a digital world.
- Skilled leader and staff manager, able to bring together, motivate, co-ordinate and develop a team effectively.
- Experience of setting, agreeing and implementing operational plans for a similar sized organisation encompassing the whole of IT.
- Knowledge and experience of project management theories and systems.
- Strong analytical and evaluative skills to grasp and convey the solutions to problems clearly to different audiences.
This is more than a tech leadership role it’s a chance to make a real difference in how we serve our members and stakeholders. You’ll be part of a collaborative, forward-thinking organisation that values professional development, innovation, and impact.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Young People Support Worker
We are seeking a compassionate and resilient individual to support young people in Brent on their journey to independence.
Position: Young People Support Worker
Location: Brent
Salary: £27,636 per annum (including ILW) plus pension and benefits
Hours: 37.5 hours per week on a rota including weekends and bank holidays
Contract: Permanent, Full Time
Closing Date: Tuesday 21st October 2025
About the Role
You’ll be part of a dedicated team within the Brent Young People’s Pathway, supporting 18–21-year-olds with complex needs including mental health, substance use, and risk of exploitation. The focus is on helping young people settle safely into accommodation, build resilience, and move towards independence through education, training, and employment.
Key responsibilities:
· Manage a small caseload of clients with complex needs
· Carry out risk assessments and create tailored support plans
· Work closely with multi-agency partners including social services and mental health teams
· Support clients to sustain tenancies and manage their income
· Encourage participation in volunteering, education, and training
· Maintain a safe and positive environment for all residents
· Participate in the team rota, including weekends and evenings
· Uphold safeguarding and health and safety standards
About You
We’re looking for someone passionate about empowering young people to achieve their goals. You’ll bring:
· Experience supporting people with mental health or substance use challenges
· Confidence in managing challenging behaviour and maintaining boundaries
· Strong partnership working and communication skills
· Understanding of safeguarding and support planning
· A reflective and flexible approach to your work
· Commitment to equality, diversity and inclusion
· A willingness to work within a psychologically informed environment
About Depaul UK
Depaul UK has been tackling homelessness and supporting vulnerable young people since 1989. We operate across the country, helping individuals build brighter futures through housing, education, and employment opportunities. Guided by Vincentian values, we believe in action, respect, and the potential of every person we support.
Other roles you may have experience of could include: Support Worker, Housing Support Officer, Youth Support Worker, Homelessness Support Worker, Outreach Worker, Key Worker, Tenancy Support Officer. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The role is for a skilled fundraiser with experience in delivering multi-channel campaigns to drive income and engagement. In this role, you will:
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Lead campaigns across digital (paid social, PPC, email, lead generation), direct mail, and telemarketing.
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Manage cash and regular giving programmes end-to-end, from creative development and testing to monitoring KPIs and presenting results.
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Develop supporter journeys and communications to strengthen long-term relationships.
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Collaborate with agencies and internal teams, ensuring effective delivery and compelling content.
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Ensure compliance with GDPR, data protection, and fundraising regulations.
What we’re looking for:
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Proven experience in digital and multi-channel fundraising or marketing.
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Strong project management and stakeholder coordination skills.
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Confidence in managing agencies and digital platforms (e.g. Facebook Ads Manager, Google Ads).
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Excellent communication, creative, analytical, and time-management skills.
We bring about lasting change by working through volunteers and partners to empower communities in some of the world’s poorest regions.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role presents a unique and exciting opportunity to support the Finance & HR Director in overseeing Richmond Foundation’s diverse property portfolio, which includes both commercial and residential properties.
The Property Officer will assist in the coordination and administration of property-related matters, contributing to the effective management and strategic development of the Foundation’s property.
The role will sit in a small dynamic team with the opportunity to be involved in cross charity projects.
Application deadline is Monday 13th October with interviews taking place the week commencing 20th October.
Please submit your CV and a tailored cover letter incorporating why you want to join Richmond Foundation and the skills and experience you’d bring to the role. Your cover letter should be no longer than 1 page of A4.
The client requests no contact from agencies or media sales.
Young People Support Worker
We are seeking a dedicated and compassionate individual to support young people in Sutton to build brighter, more independent futures.
Position: Young People Support Worker
Location: Sutton
Salary: £16,581.79 actual salary
Hours: 22.5 hours per week on a rota including early, late and weekend shifts
Contract: Permanent, Part Time
Closing Date: Tuesday 21st October 2025
About the Role
As a Young People Support Worker, you’ll play a key role in supporting young people who are experiencing or at risk of homelessness. You’ll help residents build confidence, develop life skills and prepare for independent living, while maintaining a safe and supportive environment.
Key responsibilities:
· Provide keywork support and create tailored support plans with each young person
· Carry out regular reviews and risk assessments to ensure goals are being met
· Build positive relationships with young people while maintaining professional boundaries
· Support residents to access education, training, employment and volunteering opportunities
· Liaise with statutory and voluntary agencies to coordinate effective support
· Manage housing responsibilities including rent collection and service charges
· Maintain accurate records, reports and health and safety logs
· Promote participation and encourage young people to have a voice in how services are delivered
· Contribute to a safe, respectful and inclusive environment
About You
We’re looking for someone who’s passionate about empowering young people to achieve independence. You’ll bring:
· Experience working with young people experiencing homelessness or complex needs
· Knowledge of safeguarding, health and safety and equality best practice
· Excellent communication and problem-solving skills
· Confidence working with partner agencies and local services
· A proactive and organised approach with strong IT skills
· Commitment to reflective practice and continuous improvement
About Depaul UK
Depaul UK is a leading charity supporting people at risk of homelessness across the country. We provide accommodation, support and opportunities that help young people rebuild their lives and move towards independence. Guided by Vincentian values, we believe in the potential of every person we support.
Other roles you may have experience of could include: Support Worker, Housing Support Worker, Youth Support Worker, Key Worker, Homelessness Support Worker, Tenancy Sustainment Officer. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Communications and Community Engagement Officer
Contract: Part-time | 21 hours per week.
Salary: £20,540 per annum (Actual)
Kingston Carers' Network (KCN) is an independent charity providing information, advice, advocacy and support to unpaid carers of all ages who are caring for someone with an illness, disability or substance misuse problem.
We are looking for a dynamic and creative individual with a passion for communications and social change. We are currently supporting over 4000 carers, including over 800 young carers, who are caring for a relative or friend with a disability, illness, mental health problem or substance addiction. The successful candidate will have the ability to build and cultivate relationships with local organisations, as they will be managing our various social media channels. Recent experience of working in a communications role within the charity or public sector is essential.
Benefits include:
- 4% matched pension contribution,
- flexible hours,
- hybrid working,
- and enrolment in the Carers Trust training programme.
This post is subject to a basic DBS check.
Closing date: 5:00 pm on Monday 3rd November 2025.
Interviews: Wednesday 12th and 19th November.
Kingston Carers’ Network, registered charity number 1151456
Our mission is to provide tailored information, advice and support to unpaid carers, advocating for better local services that meet their needs.


The Kids Network is looking for a volunteer recruitment officer to support the recruitment and onboarding of volunteers so that they can become mentors on our programme.
ABOUT THE ROLE
This role supports our work to run our programme by ensuring that we recruit and onboard enough volunteers to become our wonderful mentors.
As our Volunteer Recruitment Officer, you will be the first point of contact for people volunteering to be mentors. You will ensure that our volunteers receive the highest level of customer service and have a great experience in all contacts with our charity.
Working closely with the Volunteer Operations Leader, you will implement our volunteer onboarding journey, leading on pipeline outputs to support volunteers from application to active mentoring.
You will be organised, proactive, and personable, conducting interviews with prospective volunteer mentors, building external relationships and managing data and CRM systems.
5 days a week (35 hours)
£28,000
London-Based
Accountable to: Volunteer Operations Leader
Some weekend and evening work is required, which TOIL can be claimed
We will be holding first round calls on the week commencing 3rd November, with the form second round taking place on Friday 14th November
Benefits:
· Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)
· Option for 2 Me days
· 25 days annual leave entitlement with one day accrued each year of service capped at 5 years
· Option to swap bank holidays for other religious holidays
· Team Socials
· Birthdays off
· Personal development budget
· Working in a value led organisation, where we see and share the impact we have on children every day!
Key responsibilities
Volunteer Recruitment pipeline:
· Respond to all incoming enquiries and volunteer applications in a timely manner and in line with the charity's recruitment processes
· Responsible for clear communication to all prospective mentors in the pipeline, always giving a high level of customer service to volunteers and answering queries in a friendly professional manner
· Ensure every prospective mentor fully understands the benefits of volunteering with The Kids Network and has a first-class onboarding experience.
· Conduct volunteer interviews on a weekly basis to meet demand
· Call volunteers on a regular basis to check in on their progress and supporting them with their volunteer journey
· Maintain excellent data hygiene, ensuring at all times the charities CRM salesforce is being updated to ensure the pipeline is maintained
· Maintain the organisation vetting platform, following up with all volunteers who are stuck at various stages of the vetting checks process
· Carry out all the training admin pre and post the training day, working with the Volunteer Operations Leader to ensure this runs smoothly with high attendance
· Deliver 1 day weekend volunteer training alongside our Delivery Team when required.
Volunteer Recruitment Outreach:
· Maintain our digital recruitment streams
· Understand the communities we work in, working with the Volunteer Operations Leader to establishing links with community groups and local opportunities to attract different demographics
· Attend volunteer recruitment fairs and networking opportunities to promote volunteering with The Kids Network.
· Support with the admin and set up for those wanting to volunteer through a placement
· Follow the charity’s communication guidance and support communications work to attract and retain volunteers
· Feed ideas into and help to create content for emails being sent to volunteers in the pipeline and potential volunteers outside the organisation
· Attend mentee and mentor group activity sessions from time to time to better understand the purpose of our work
· Be an ambassador for The Kids Network
Safer Recruitment & Safeguarding:
· Assess new incoming applications in line with suitability for the role and scoring criteria
· Vet volunteers at all stages of the recruitment process, including interview and training in line with the charities safer recruitment policy
· Collect references and conduct DBS and oversees checks in line with our safer recruitment practices
· Uphold our safeguarding principles and processes to the highest standard,
· Book and coordinate safer recruitment panels throughout the year,
· Act in compliance with our policies and processes at all times, using Salesforce CRM, ensuring data is stored and managed in line with GDPR,
About you
We are looking for a highly motivated, personable, strong communicator who is passionate about mentoring and volunteer recruitment. To be successful, you will be solution focused, organised, positive, proactive and creative.
PERSONAL SPECIFICATION
· Track record of managing and following processes effectively,
· Strong organisation and administration skills
· Excellent relationship building skills, ideally demonstrated through work with volunteers
· Ability to be solution focused and self-motivating, and be accountable for your own work
· Exceptional communication skills, with the ability to communicate to a range of audiences with impact
· Demonstrable attention to detail
· Excellent IT skills with ability to use spreadsheets, emails and databases effectively,
· Non-judgemental, self-motivated, pro-active, compassionate and solution focused.
Desirable:
· Track record of recruiting volunteers effectively or staff in a HR setting,
· Experience in following safeguarding processes
· Experience using Salesforce.
· Experience working hybrid
To apply please send your CV and a cover letter, no more than two pages about why you are right for this role and why you want to join The Kids Network.
Due to the size of the team we are unfortunately unable to respond to every application
The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
The client requests no contact from agencies or media sales.
About Us
Unfold is an established local charity, supporting young people and families in Westminster and Kensington and Chelsea to get where they want to be, identifying and achieving their goals through mentoring and peer support.
For over 35 years, we have been supporting people who face social injustice, from families seeking asylum and young people excluded from school to women rebuilding confidence after hardship. Our programmes are rooted in empowerment and inclusion, led by trained volunteers who mentor, listen, and champion change.
Last year, we supported over 450 women, young people, and families, and with our team now 19-strong, we’re growing our reach, our partnerships, and our impact.
About the Role
We’re looking for a Programme Coordinator who is passionate about supporting young people and committed to social change.
In this varied and rewarding role, you’ll coordinate Unfold’s mentoring programmes, from recruiting, training, and supporting volunteer mentors to assessing and matching young people. You’ll also play a key role in delivering our weekly Youth Support Groups for young people seeking asylum, developing partnerships, and ensuring each mentoring journey is well-supported, safe, and impactful.
You’ll work closely with the Programme Manager and a small, dynamic team to help us deliver a quality, inclusive service that puts young people’s needs at the centre.
About You
You’ll bring:
- Excellent written and verbal communication skills, with the ability to build rapport and trust.
- Strong organisational skills, able to manage multiple tasks and priorities effectively.
- Good data management skills, with attention to detail and accuracy.
- Understanding of the volunteer sector and what makes volunteer experiences meaningful.
- Experience working with young people or children, with empathy and sensitivity to their needs.
- Confidence in public speaking and facilitating group sessions.
- A passion for supporting families to improve outcomes for children and young people.
- Experience in partnership management and workshop facilitation.
You’ll be personable, people-oriented, and a good listener. You'll thrive in community settings and will be willing to work the occasional evening or weekend to support activities and events.
Why Join Us?
- Holidays: 25 working days (along with additional Christmas closedown days)
- Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
- Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
- Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
- Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
- Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
- Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be.
Unfold supports families and young people in London, helping them get where they want to be through mentoring powered by volunteers and support groups

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK Wandsworth is a local, independent charity that works to promote the wellbeing of all older people in the London Borough of Wandsworth. We offer a variety of services with the goal of helping older to age well in Wandsworth.
We are now seeking an Office Manager for our Head Office to help our small team become even more efficient in serving older residents in the borough. This is a brand new role and the right candidate will develop the role over time and become the lynchpin at our office site.
Our mission is to help older people to age well in Wandsworth.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Chief Executive Officer
We are looking for a visionary and compassionate Chief Executive Officer (CEO) to lead the charity into its next exciting chapter, as Kids for Kids’ celebrates their 25th Birthday.
This is a unique opportunity to succeed our Founder and make a lasting difference for children and families facing one of the world’s worst humanitarian crises.
Position: Chief Executive Officer
Location: Home based (with occasional travel)
Salary: £65,000 – £75,000 per annum (commensurate with experience)
Hours: Full Time (37.5 hours per week)
Contract: Permanent
Closing Date: Sunday 26th October, the client reserves the right to interview before the closing date so please apply asap.
The Role
As CEO, you will provide inspirational leadership, overseeing all aspects of the organisations work in the UK and abroad, ensuring continued impact and growth. You will manage our fundraising programme, finances, and operations, as well as motivate and inspire a small but highly dedicated team and network of volunteers.
You will:
- Lead the organisation’s strategy, safeguarding its mission and values.
- Oversee all fundraising, awareness-raising, and financial management.
- Report regularly to the Board of Trustees, working closely with the founder as she transitions to her role as Chairman of Trustees.
- Be the public face of the charity, representing us at events, with donors, and in the media.
- Manage relationships with our Patrons, celebrities, supporters, and volunteers.
- Oversee major fundraising events including our Candlelit Christmas Concert, Gala Gourmet Dinner Dance, and 25th Birthday celebrations in 2026.
This role is central to ensuring that more children and families in Darfur can access lifesaving and sustainable support, enabling communities to thrive despite unimaginable hardship.
About You
We are seeking an experienced and highly motivated leader with a strong track record of management, fundraising, and financial acumen. You will be values-driven and compassionate, with the ability to inspire others and build meaningful relationships at all levels.
You will have:
- Proven senior leadership experience, ideally in the charitable or not-for-profit sector.
- Strategic thinking skills with strong financial and operational management experience.
- Demonstrable success in fundraising and developing new income streams.
- Experience of working with Boards of Trustees and managing governance requirements.
- Strong communication and presentation skills, with experience of acting as a public spokesperson.
- The ability to inspire, manage, and grow staff, volunteers, and supporter networks.
Desirable:
- Ability to speak Arabic.
How to Apply
Please apply by providing a CV and cover letter demonstrating your suitability for the role.
About the Organisation
This is the only charity founded specifically to help children in one of the most challenging regions of the world, Darfur, Sudan. For the past 24 years we have been transforming the lives of children through a unique package of integrated projects, working closely with the communities themselves. Since 2001 we have adopted 110 villages, transforming the lives of over half a million people.
There could not be a more exciting time to take the charity forward. You will be responsible for shaping both the projects in Darfur, and all the exciting opportunities to raise awareness and funds in the rest of the world.
Other roles you may have experience of could include Charity Director, CEO, Chief Executive, Chief Executive Officer, Senior Director, Finance Director, Corporate Services Director, Human Resources Director, IT Director, General Manager, Operations Director, Partnerships Director, Managing Director, CFO, Fundraising Director etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.