Supporter service officer jobs in crystal palace, greater london

Come and join a small team of doers, who have banned red tape, silos, politics and “computer says no” scenarios to work for a really uplifting cause.  

At SportsAid we exist to encourage, enable and empower the next generation of athletes to achieve their ambitions in sport and life. For decades, we have been side by side with Britain’s greatest emerging sporting talent, from Mo Farah to Jessica Ennis-Hill to Ade Adepitan, Paula Radcliffe and so many others to give them vital support before they became Olympic and Paralympic stars.

We are looking to appoint a new Digital Communications Officer to play a key role in helping SportsAid build vibrant and engaged online communities, delivering content and fostering meaningful interactions across our digital platforms.

Our new digital community engagement platform will be a cornerstone of SportsAid’s digital strategy, providing an essential space for athletes and their parents to access tailored resources and training, connect with peers, and feel part of a supportive community.

Your focus will be on:

· Planning and producing content for the online community platform, ensuring regular updates, discussions, and engagement opportunities

· Day-to-day management of SportsAid’s social media channels, amplifying stories, celebrating achievements, and engaging with a wider audience

• Creating a mix of written, visual, and video content to drive engagement and audience growth.

Does this sound like you?

· Excellent organisational skills and the ability to manage multiple projects simultaneously

· Experience managing social media platforms, particularly Instagram, LinkedIn, Facebook and TikTok

· A passion for sport and strong understanding of the sports industry and the unique experiences of athletes

· Basic graphic design and video editing skills (e.g., Canva, Adobe Creative Suite).

The salary is £31,250 p.a (pro rata), working across four days a week, and opportunities for flexible working are available. Actual salary c.£25,000.3 years fixed term contract

SportsAid Head Office in London (near London Bridge) with hybrid working. We are normally all in the office on Mondays and one other day of our choice. We are flexible about start times to help with the cost of commuting and we are genuinely flexible all round.

If you have any questions about flexibility, do tell us and we’ll do our best to accommodate.

A full job description is available.

 Want to find out more?

Jack Carnell, our Digital Communications and Content Manager would be more than happy to have an informal chat to help you decide if this is for you. Feel free to email him to arrange a good time to do it.

SportsAid recognises that certain sections of the community have been affected by structural inequities and may be denied the opportunity to participate equally and fully in sport at all levels. SportsAid as an organisation believes our role is to remove the barriers that our most under-served, at risk and minoritised groups of young people experience when trying to access sport and physical activities.

SportsAid therefore positively welcomes, and seeks to achieve, diversity in our workforce and that all job applicants, volunteers and employees receive equal and fair treatment.  We positively encourage applications from all candidates regardless of age, ethnicity, gender, disability, marriage and civil partnership status, gender identity, background, religion, faith, sexual orientation, maternity status, pregnancy, belief or nationality.

Please apply with your CV and one page how you meet the essential criteria by 22nd July 2025.

On receipt of your application, you will be sent a confidential equal opportunities form which all applicants will be asked to complete.

Shortlisted applicants will be invited by 25th July to have a preliminary online conversation with the current Digital Communications and Content Manager between 28th July to 1st August.

Interviews will be held in person 11th and 12th August 2025

PCS is looking to appoint a Technology Services Officer to the Technology Services Team.

The post will support the Technology Services Managers to create a skilled and effective team providing development, technical support and training to staff and other users in all aspects of digital and ITT services.

You will have a qualification in or experience of working with digital platforms or customer relationship management systems. All postholders will need training to acquire the ADX Administrative Essentials for New Admins in Lightning Experience certification, if not already held.

Salary and Location

• Band 3, London Spine points 33-29 or Regional Spine points 37-33
• Starting salary: London £43,715 p.a. rising to £48,846 p.a. in annual increments or Regional £39,403 rising to £43,715 p.a. in annual increments
• PCS Clapham or Regional PCS Office

Successful candidates for the Technology Services Officer will be able to demonstrate:

• Knowledge of customer relationship management systems, specifically Salesforce
• Experience in contributing to a project, using structured project management systems and processes
• The ability to identify technical problems and resolve them efficiently within set timeframes
• Providing technical support for helpdesk queries
• Planning and delivering training

The main duties of the Technology Services Officer role include:

• Assisting in preparing reports on system performance highlighting potential risks or malfunctions
• Assisting in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
• Working as part of the Technology Services team on the database and integration, automation and change projects
• Working with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members

Closing date: at 12 midday on Tuesday 15 July 2025

Interviews will be held by Zoom: Thursday 31 July 2025

About PCS

PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.

Employer Benefits

You will have access to a generous package of staff benefits including

• flexible working (including hybrid working)
• childcare and family support
• generous maternity/paternity leave
• 32 days leave and Christmas closure
• pension scheme
• employee assistance programme

Learning and Development

The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.

PCS Recruiting Process

We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.

Applications must be received by the closing date and time specified.

Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.

• CVs will not be accepted. Please see the job description/person specification and follow the application process.
• PCS is working towards equal opportunities and is positive about disabled people.
• All posts can be considered on a full-time, part-time or job share basis.

Please view our guidance for applicants.

JOB DESCRIPTION: TECHNOLOGY SERVICES OFFICER

Ref: 0425

Grade: Band 3, London/Region

Salary:

London Spine points 33-29

London Starting salary £43,715 p.a. rising to £48,846 p.a.

Regional Spine points 37- 33

Regional Starting salary £39,403 p.a. rising to £43,715 p.a.

Location: London or Region

Purpose of the job:

To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the department/unit, in line with PCS policy and our ethos as an organising union.

Responsible to: Technology Services Manager

Responsible for: Staff in Bands 1 and 2 (where appropriate)

Contacts

External:

Contractors, suppliers, and service providers, PCS Union Representatives, Members, Government Departments, Employees of other trade unions, TUC, Employers, legal and other professional

Internal:

Service users, staff, senior lay officers, senior full-time officers

Main duties and responsibilities

1. Systems Management General

• Assist the line manager by monitoring development initiatives and ensuring work completed meets the requirements within the given time frame. Report to line manager as appropriate
• Assist in preparing reports for line manager on system performance highlighting potential risks or malfunctions
• Assist in ensuring commissioned and installed new applications and customised existing applications are fit for purpose
• Support line manager by making as appropriate where new systems are designed that could be applicable to the wider union
• Assist in the development of a high level of proficiency in PCSs Technology tools e.g. our CRM, membership database, digital applications, bulk email and social media platforms
• Work as part of the Technology Services team on the database and integration, automation and change projects
• Assist the Technology Services team in development to deliver high quality digital solutions
• Ensure that the views of users are reflected throughout the development and delivery of digital applications
• Explore and recommend new digital applications and developments to the Technology Services team based on best practice and user feedback
• Ensure a high standard of accessibility and usability across our platforms at all times
• Contribute to project-based work, using structured project management systems and processes
• Work with colleagues across PCS to deliver change through the Technology Services teams work
• Work with the Technology Services manager to build and maintain analytics that measure the effectiveness of digital applications for staff and members
• Respond to data integrity issues reported to the Technology Services team and create solutions to those issues
• Participate in the review and installation of managed packages on the digital platform
• Support the Technology Services manager where required to ensure sufficient maintenance and security of the Salesforce platform
• Document any changes made to the digital platform through both maintenance of existing functions and development of new applications
• Continuously review the efficiency of PCSs digital platforms
• Monitor the departments compliance with legal issues such as accessibility, copyright, and data protection
• Communicate recent additions/changes to staff and members
• Support the process of providing suitable equipment, software and reasonable adjustments arising from DSE risk assessments and other identified needs

2. Systems Management Digital

• Comply with maintaining database results through the set protocols and standards and controls for data processing
• Monitoring database efficiency through the reporting and analysis tools
• Support line manager with preparations for database expansion by studying plans and requirements
• Assist line manager to coordinate, design, programme and create complex query definitions to extract accurate data
• Support the continued development and implementation of Salesforce by working with line manager and external contractors
• Support the upgrading of software by assessing transaction processing and database production options
• Maintain database performance by troubleshooting problems using internal or external resources
• Assist in the security of database by developing policies, procedures, and controls with the data protection officer
• Assist in training others in how to input and extract data
• Ensure the requirements of users are established, monitoring user access and security
• Communicate regularly with technical, applications and operational staff to ensure database integrity and security
• Assist with writing database documentation, including data standards, procedures and definitions for the data dictionary (Meta data)
• Deal with reporting fault mechanism within Salesforce

3. Systems Management Networks and Infrastructure

• Assist with the development and make best use of ITT office systems including ensuring staff are appropriately trained, regularly reviewing existing systems, and ensuring consistency and organisational best practice across systems and procedures and their practical application, including helpdesk and technical support where appropriate
• Assist with implementing an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating, and reconciling information, checking allocations, preparing reports, and highlighting budget over- and under-spends
• Support the statistical systems to produce reports and analyse information i.e. budget reports, room bookings, and video conference/zoom usage statistics
• Assist with liaising with software and hardware suppliers, and other key contacts on resolving issues, providing advice, etc.

4. Training and support

• Train staff members and lay officers in the use of PCSs analytical tools
• Develop good working relationships with colleagues
• Provide ongoing support and advice to staff and other members of the Technology Services team
• Draft guidance and advise PCS staff and other contributors about Technology strategies relevant to their specific needs
• To proactively develop Technology skills through training courses, and using on-line resources

5. People Management (where appropriate)

• Manage work allocation and workflow, future planning and support for team/line manager
• Motivate and manage individuals and the team as a whole to provide a high standard of service
• Check work standards and maintain consistent quality of delegated tasks
• Seek to continuously improve the effectiveness and efficiency of the team
• Through induction, the appraisal system and one-to-ones, identify staff training and development needs, train or organise formal/informal training
• Proactively promote diversity issues in line with the wider PCS approach
• Apply the staff conduct policies as and when required e.g. discipline, grievance, capability, dignity at work and IT security policies
• Ensure that the health, safety and welfare of staff is maintained and improved, in accordance with PCS and statutory policies
• Deputise for line manager when required

6. Team Working

• Proactively promote team working
• Initiate, organise, lead and participate in team meetings as appropriate
• Maintain high levels of confidentiality of sensitive issues at all times
• Provide assistance to team members

7. General

• At all times implement and promote the PCSs Equal Opportunities Policy and adhere to the PCS Values
• Take due and reasonable care of self and others in respect of Health & Safety at Work
• Participate in appraisal, training and development systems
• In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
• Act in a manner that enhances the work of the PCS and its overall public image
• Such other duties that may reasonably be required and which are within the level of the responsibility of this post
• Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice

Person Specification: TECHNOLOGY SERVICES OFFICER

Ref: 0425

Date: July 2025

Location: London/Region

ESSENTIAL FACTORS

QUALIFICATIONS

• Qualification in or experience of working with digital platforms or customer relationship management systems, specifically Salesforce

EXPERIENCE

• Providing support and advice to colleagues
• Experience of applying usability and accessibility best practice
• Planning and delivering training

TRAINING

(including continuous professional development)

• Evidence of ongoing training and personal development
• Willingness to undertake further learning and development, specifically the ADX201 Administrative Essentials for New Admins in Lightning Experience certification
• Commitment to undertake job-related training
• Commitment to participation in the appraisal and development review process
• Commitment to staff development

KNOWLEDGE

• Customer relationship management systems, specifically Salesforce
• Databases
• Agile Project Management
• Digital application coding or configuration management
• User centred design and current usability testing procedures
• Knowledge and understanding of trade unions and work of the public sector

SKILLS

• Design and implementation of work processes
• High standard of communication skills
• High level of problem solving, analytical and collaborative skills
• Attention to detail and systematic working
• Ability to work using own initiative
• Excellent project management skills

OTHER

• Commitment to the application of equal opportunities policies and practices at work
• Willing to work outside normal office hours and location
• Attend Annual Delegate Conference as required

City Year UK - Chief Executive vacancy

We’re looking for a visionary new leader to take City Year UK into its next chapter. As our current CEO prepares to move on after seven incredible years of leadership, this is a thrilling moment — an opportunity to shape the future of a movement that’s changing lives. With strong foundations in place, we’re ready to grow our impact, invigorate and expand the delivery of our programmes, and raise our voice even louder in support of children and young people across the UK, as a flagship programme for the UK Year of Service.

We challenge 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK

Position: Chief Executive

Location: Hybrid (London, Birmingham or Manchester, with travel to an office typically twice a week)

Hours: Full-time

Salary: £85,000 - £100,000 per annum

Duration: Permanent

Closing Date: 10 am on Monday, 14 July 2025

The Role

As Chief Executive, you will be the driving force behind our next chapter of growth, innovation, and impact. Working closely with the Board of Trustees and a dedicated Senior Leadership Team, you will establish strategic direction, expand our reach, and ensure long-term financial stability. You’ll be a champion for innovation, a builder of innovative partnerships, and a compelling advocate for the power and potential of a UK Year of Service.

This is a rare and exciting opportunity to lead a mission-driven, values-led organisation at a moment of genuine momentum — a chance to elevate youth voice and leadership and be an integral part of the change that our young people are creating every day.

About You

We are looking for an inspiring leader who is passionate about unlocking the potential of young people, championing educational equality, and driving lasting change. You’ll bring a strong track record of strategic leadership and fundraising in the charity sector, along with the vision and energy to lead City Year UK into an ambitious new chapter. Skilled at building powerful partnerships, navigating complex stakeholder environments, and championing an inclusive, purpose-driven culture, you’ll also be a dynamic fundraiser, ready to support the growth and diversification of our income so we can expand our impact even further.

We offer a competitive package that reflects the significance of this role and values the unique skills and experience you will bring to lead our organisation into its next chapter.

If you want to make a real difference and believe that young people can change the world, we want to hear from you!

To apply for this role, please provide the following documents:

- An up-to-date CV

- A supporting statement answering the following questions, max 250 words per question:

1) Why is City Year UK’s mission important to you, and how would your skills and experience help us achieve it?

2) City Year’s work is dependent on partnership funding from schools, corporate supporters and philanthropy. What track record do you have of leading organisations and developing partnerships with similar requirements?

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offers a range of benefits for staff, including:

• Annual leave: 25 days per annum, rising to 28 days, plus 3 Christmas Grace days
• A matched pension scheme with 4% standard employer contributions and matched up to 5%.
• An organisational culture that values its employees and places particular emphasis on fairness and transparency.
• Sector-leading training, with qualifications up to master's degree level funded under the apprenticeship levy. Day 1 flexible/home/part-time working options 2 Volunteering days per year - pursue a project you’re passionate about 2 Wellbeing days per year
• A comprehensive wellbeing service designed to support the overall wellness of employees Interest-free travel season ticket loans
• Interest-free bike loans under the “Cycle to Work Scheme”
• Interest-free loans to assist employees with welfare or financial hardship
• Enhanced sick pay for up to 6 weeks
• Free eye tests and £20 off glasses with Specsavers

Other areas of experience may include CEO, COO, CFO, Chief Exec, Chief Executive, Managing Director, Director, Head of, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive.

Please note NFP People are advertising this role on behalf of our client.

As Director of Finance you will lead on all financial aspects of the transtion as the Movement for Reform Judaism and Liberal Judaism merge to form a single unified organsation, Progressive Judaism.  This post will provide crucuial oversight during this period of change, laying foundations for strong financial governance and operational excellence in the new entity.

Working closely with CEOs, senior staff and trustees across both organisations, you will oversee the creation and implementation of robust financial systems, controls and reporting lines whilst ensuring compliance with statutory requirements.  Managing and supporting a finance team, you will ensure continuity of outsourced finance services to existing partner organisaitons during the transition as well as ensure continuity of high-quality financial services across both MRJ and LJ.

As a qualified accountant you will have strong exerpeince in charity finance, including SORP and audit preparation.  A proactive, solutions-focused mindset, with the ability to manage competing priorities is essential.  With proven experience in mangaging organisational change or mergers, you will be an excellent people leader with oustanding communicaiton skills.

So why join us?  You will be part of a progressive, values-driven movement at a historic moment of transformation!  You will work with passionate colleagues and board members, helping to build infrastructure that supports vibrant, inclusive Jewish communities across the UK.

The Magistrates’ Association is the membership organisation for magistrates in England and Wales. Magistrates are the backbone of our justice system and we’re the only independent organisation that supports, champions and advocates for them.

One of the ways we do this is by sharing our members’ stories and achievements, as well as their concerns and issues, with key decision makers, the media and the wider public. That’s where you come in.

We’re looking for a new Media and Communications Officer, so if you’re a talented writer, PR expert and team player with a strong instinct for storytelling and outstanding attention to detail, we’d love to hear from you.

It’s an exciting time to be joining us. In the last year-and-a-half, we’ve turbo-charged our media relations and have more than quadrupled the volume and value of our media coverage in that time. We’re becoming the go-to organization for the media looking for comment on magistrates and the wider justice system and we want to build on this, to further raise awareness of the vital work that magistrates – our members – do, and by doing this to better promote ourselves and our services to members, potential members, other stakeholders and the wider public.

It’s an interesting and varied job. On any day, you might be:

• Working with the chief executive and policy colleagues to plan our next big media campaign

• Brainstorming ideas for new blogs and news items for the website or magazine

• Managing and producing one of our two email newsletters for members

• Reaching out to the media to brief them on a story we want to promote

• Interviewing members for stories

• Creating and curating content for our website

• Planning and writing posts for our X and LinkedIn social media accounts

• Evaluating the success of a recent campaign or media push, and considering how we might do even better next time.

How to apply

Please click the link at the top of this advert to visit the job page on our website and download the recruitment pack for this role. Applications (by CV and covering letter explaining how you meet the requirements in the person specification) need to be with us by 11:59pm on Sunday 10 August 2025.

Thank you and good luck!

Advocacy Project Manager

Join Mind in Tower Hamlets, Newham, and Redbridge as our Advocacy Project Manager to lead our Tower Hamlets Advocacy Service. You’ll oversee a skilled team, build strong partnerships, ensure contract targets are met, and embed co-production and inclusivity in everything you do.

Location: Tower Hamlets
Salary: £40,000
Hours: Full-time, 37.5 hours per week
Contract: 12 month FTC - potential to become permanent 

Key Responsibilities:
• Manage day-to-day operations and performance of our Tower Hamlets advocacy service.
• Ensure contract targets and KPIs are met, including monitoring and reporting.
• Supervise, support and develop advocacy staff and volunteers.
• Champion co-production and culturally sensitive service design.
• Build strong partnerships with commissioners, health, and community organisations.
• Contribute to service development and funding opportunities.

About You:
• Qualified advocate (National Advocacy Qualification).
• Experience managing advocacy or support services, preferably in mental health.
• Skilled in staff supervision, service performance, and stakeholder engagement.
• Committed to anti-racist and inclusive practices.
• Excellent communication and organisational skills.

Why join us?
We are a dynamic, inclusive charity affiliated with national Mind, committed to empowering diverse communities and transforming mental health support.

Apply now to lead with purpose and make lasting impact.
 

Closing date: Monday 28th July at 9am

Interview date: Wednesday 30th July
 

We welcome applicants from all backgrounds, especially those with lived experience.

Summary

This is a part time role for 3 days a week running on a 3 year fixed term contract until July 2028

In February 2025, the Church of England's legislative body, General Synod, voted on a motion brought by the Lead Bishop for Safeguarding on future structures for safeguarding in the Church of England.

This work was the culmination of a response by the Church of England to two reports published in 2024 about safeguarding structures and operations. The General Synod motion, as amended, sets the direction of travel for safeguarding structures and operations in the future.

The lead safeguarding bishop and her team are in the process of constituting a Programme Board, which will oversee two Project Boards delivering major workstreams:

• Scrutiny of Church Safeguarding
• Operational Delivery of Church Safeguarding

The day-to-day operation of delivering the work that General Synod has commissioned is the responsibility of the Safeguarding Structures Team. This team will deliver work to develop a scrutiny body which will scrutinise the Church of England's safeguarding activities, through the Project Board delivering Scrutiny of Church Safeguarding.

The Survivor Participation Officer will play a crucial role in supporting the work of the Safeguarding Structures Team, taking responsibility for enabling and supporting victims and survivors to participate in the work of the Safeguarding Structures programme.

The Safeguarding Structures programme includes:

• Setting up an external scrutiny body, which is likely to be on a statutory basis in order to give it "teeth" and so would require legislation
• Transfer of most functions currently delivered by the National Safeguarding Team (NST) - except policy development - to an external employer, eventually and after all development, consultation and legislative processes complete
• Further work to determine the legal and practical requirements necessary to implement model 4 which would involve the transfer of safeguarding teams in dioceses and cathedrals to the same external employer as the NST.

• A salary of £59,248 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave (increasing to 30 days within 5 years) plus eight bank holidays and three additional days (pro-rated if working part-time).
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave. Structured induction programme and access to a range of development opportunities including apprenticeships.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Access to Occupational Health, and an Employee Assistance Programme 
• Access to the Department of Education Restaurant and Westminster Abbey with a plus-one guest.
• Apply for eligibility for an Eyecare voucher.
• Opportunity to join the Civil Service Sports & Social Club, and get involved in a range of staff networks, groups and societies.

• Strive for Excellence
• Show Compassion
• Respect others
• Collaborate
• Act with Integrity

We are looking for an Individual Giving Officer to play a pivotal role in helping fund vital research by recruiting, retaining and stewarding supporters who donate through appeals, regular giving, by purchasing merchandise and through weekly lottery and raffle.

This is a London based role with hybrid working.

The Charity
A well respected health charity dedicated to supporting high-quality research and investment in developing effective treatments, while also championing equality, diversity and inclusion. You would be joining a welcoming team with a collaborative work culture while also being eligible for the employee benefits, which include
- A generous annual leave starting at 25 days per annum increasing one day each year after five years up to a maximum of 30 days
- Time off in lieu for out-of-hours work
- A pension contribution of 5% of your basic salary into a group personal pension plan with a minimum personal contribution of 3%
- Life insurance through death-in-service benefits from the first day of employment..... as well as much more.

The Role
With the support of the Head of Individual Giving you will be responsible for campaign planning, testing, creative development, researching content and images for new appeals, agency management and delivery, making sure that any appeal is run efficiently and effectively from start to finish.

Support acquisition activity including media/list selection, creative development and testing, optimising existing campaigns.

You will be supported in working to the existing budget but will be able to influence and input into future financial planning from the results of your campaign tests and your negotiation skills with our suppliers.

Assist with the development of in memory, legacy marketing and newsletter development.

The Candidate
Demonstrable experience in working on direct marketing campaigns for a charity.

Ideally experience of supporting direct mail, telemarketing, email and online campaigns.

Experience of using a fundraising database for charity CRM.

Proven copywriting, editorial and proofreading skills, with ability to tailor copy to the audience.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

This role is homebased with regular travel to North East and Yorkshire, and occasional travel to Birmingham for team meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

Who are we looking for?

We require someone with excellent skills and knowledge in communications, public relations and marketing with at  least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in Yorkshire or the North East as regular travel (usually at least one community visit per week) will be required to South Shields, Leeds and Hull.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

What we offer

· £30,400 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development:  Individually tailored induction, ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.

Job Title: Volunteer Coordinator and Project Support Officer

Position Type: Paid/Part time

Reports to: Senior Partnerships and Programmes Officer

Based at:School Food Matters, The Bridge, 7b Parkshot, London TW9 2RD

Working Hours:                   24 hours per week worked across five days in the office (flexible)

Salary  £30,500 FTE equating to £18,300

Holiday:19 days including bank holidays that fall on working days

Pension:                             School Food Matters pays pension contributions at 7% of qualifying earnings

Contract:  Permanent

Job Purpose

• To support the Food Education team with the organisation and delivery of all food education programmes

• To recruit and manage volunteers and placement students

Key Tasks

• Recruit, manage and brief volunteers to pursue the aims of School Food Matters. This includes matching volunteers to sessions to make best use of their talents

• Manage university placement students and continue to develop our relationship with their respective universities

• Provide project support to the Senior Partnerships and Programmes Officer in both the office and on-site to deliver SFM’s food education programmes

• Deliver marketing workshops, assemblies and other programme-related sessions as needed

• Manage the We Can Cook programme in London, and oversee the Food Teacher’s calendar

• Ensure Airtable is kept up to date with volunteer data and session information

• Book and manage coaches for school trips, liaising with the coach company and the SFM team on the ground

• Keep up to date with safeguarding requirements and reporting procedures

• The Volunteer Coordinator will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore, being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Strong people management and interpersonal skills

• Confident and competent IT skills across the Office suite of programmes

• Confident on the phone and able to write clear instructions

• Strong organisational and administrative skills and able to prioritise

• Excellent attention to detail

• Able to work both independently and collaboratively to agreed deadlines

Desirable

• Experience of working in a small charity environment

• Experience of working with Airtable Database

• Experience of working in a busy office

• An interest and enthusiasm in all things relating to food education and sustainable living!​

About us

Balance is a creative and socially progressive charity in SW London looking for someone whose professional approach aligns with our values of Indepence, Empowerment, Partnership, Recognition and Sustainabilty. We are a growing business running strength based and person centred services across SW and Central London. 

About you

You will an enthusiastic and and independent creative professional with an ability to collaborate across our departmenal disciplines to shape our voice and public profile across a range of audiences. You may be an experienced professional looking for a move to the charity sector, a recent graduate looking for an opening to test your knowledge or someone with a commitment to transformative change and social inclusion for people living with a disability. 

If this is you we would like to hear from you.

About the role

Position: Communications Lead

Based: Flexibly from home and our corporate headquarters in Kingston upon Thames

Your Hours of work: Will be part-time based initially on 22 hours per week

Salary: £34,818 per annum paid pro rata based on a 22 hour working week.

Other Benefits include the following:

• 3% employers pension contribution
• A commitment to training and continual professional development
• Access to annual season ticket loan
• Flexible working
• Access to Blue Light Discount Card and other discount schemes
• Cycle to work scheme
• Free employee assistance programme
• A day off for your birthday in addition to a generous holiday allowance

How to apply: Please apply submitting a CV and Suporting Statement adressing clearly each area set out in the Person Specification.

About the Role

Its purpose and associated values

• Building partnership through training, insight and support across the charity’s functions in respect of its promotion, marketing and communications.
• Work with the charity’s leadership to build professional communications and social media outputs to widen our market position and business sustainability.
• Developing resources, templates and content that will empower our staff to work more independently to shape the public narrative of their work and its impact.
• A commitment to communicating and marketing a public narrative that show cases the charity’s work in empowering the people who use its services to live independent and validated lives.

Main Responsibilities of the Job

• Generate (or work with our managers to generate) engaging and accessible content for the charity across a range of digital and social media platforms.
• Lead on the collection and development of stories, as well as other content showcasing the quality of our work and its impact for those using our services.
• Work with colleagues to plan and coordinate communications around key milestones, launches, campaigns and events.
• Coordinate general communications and engagement planning with corporate and operational managers.
• Support the development and implementation of a communications and influencing plan as part of the charity’ corporate planning and strategic review process.
• Work closely with the charity’s corporate leadership to align messaging and communications activity across the business to help shape our working culture and values-based approach.
• Create compelling stories about what the charity does and the difference it makes in the lives of people who benefit from its services.

Analysis and data interpretation

• Provide overview and reporting on performance analytics related to the charity’s digital and social media outputs. Particularly against any benchmarks set at the commencement of any given financial year.
• Identify opportunities and development priorities for targeted and/or generic media output against any valuation of our performance metrics as reported above.
• Provide access and guidance on analytics and data metrics for departmental managers and leads to help shape future messaging and content generation.

Development Support

• To work closely with the charity’s leadership, its managers and operational leads in shaping our communications messaging and output.
• To design training and support to grow internal capacity across the charity in how to get the best out of our communications and social media tools.
• Monitor departmental social media and communications output and help shape their approaches to messaging what their services do and to whom.
• Develop plans, campaigns and promotional activity based on an understanding of the charity’s values, it target audiences and its strategic priorities for growth and sustainability.

Behaviours and Values

• To provide meaningful support to the organisations outward facing and public activity, promoting both its person-centred and strengths-based approach to its work.
• Maximise their role to facilitate the inclusion of people using our services in shaping a public narrative of their lives and the positive contribution they make to the communities in which they live.
   

Communication

• To model professional and effective communication skills professionally with all internal and external partnerships, representing the charity and its corporate position at meetings and events when necessary.
• To demonstrate flexibility in communication style as appropriate for different audiences, including the people we support, their families, internal colleagues, and colleagues from our Health & social care partners. Showing an awareness of people’s communication needs and adjustments that may need to be made.
• To demonstrate and model a consistent professional approach in communication via the multiple tools related to their post.
• To be a great listener including demonstrating a proactive approach to supporting a range of stakeholder in expressing their wishes and views.

 Additional responsibilities

• To demonstrate continued commitment to own personal development and learning.
• To attend reviews and meetings as required, and chair meetings where necessary.
• To maintain confidentiality and to ensure that access and sharing of and use of the information complies with relevant policies and procedures, including the Data Protection Act.
• To work in accordance and support the implementation of Balance policies, procedures, values and commitment to equality and inclusion.
• Any other duties commensurate with the grade of the post, as may be required from time to time.

Are you looking for a role where you can shape and grow the work we do?

Then could you be UK100’s new Membership Projects Officer!

We are looking for a passionate and creative Membership Projects Officer to join our small but mighty team and support us with delivering the three streams of our membership programme: knowledge sharing, training and networking.

One day you may be helping to design our next online Countryside Climate Network meeting, or enhance our online knowledge sharing platform, whilst another you could be preparing for an in person event for local government politicians and officers delivered in partnership with one of our Business Supporter Network members or writing a newsletter. It’s a varied, exciting role, with plenty of opportunity for the right person to shape and grow in the role. 

If you have experience in event management and copy writing in the value-led sector, we want to hear from you!

What we offer

You will work flexibly from home most of the time, meeting your team twice a month at our office in London Waterloo. Benefits of working with us include being part of an amazing team of creative, dedicated and funny individuals, 25 days of annual leave per year + office closure between Christmas and New Year + an extra day off for your birthday + 2 extra days a year to travel sustainably to your holiday destination (Climate Perks). 

About us

UK100 is the only network of ambitious local authorities led by all political parties working together to tackle climate change. We help councils overcome challenges and turn innovation into solutions that work everywhere. We build the case for the powers needed to make change happen. From cities to villages, we help communities across the UK create thriving places powered by clean energy — with fresh air to breathe, warm homes to live in, and a healthy natural environment.

See full details in the attached job pack.

Background

The Maypole Project supports children and young people with complex medical needs and their families across the UK. Our vision is that all families with a child with complex medical needs will have access to our support from diagnosis, for as long as they need.

Our unique model provides emotional and wellbeing support through counselling and therapy services for parents/carers, siblings and other adults involved in caring for a young person with complex medical needs. We provide counselling and play therapy for children and young people with complex medical needs, a youth club, buddying and activity programmes which are also open to children with special educational needs and disabilities (SEND).

The Maypole Project has been providing vital services to families for over 21 years and is in an exciting phase of development. We are recruiting a qualified and experienced Child Therapist to meet the growing demand for support, and to grow and extend our provision to meet the needs of more families who would benefit from our unique model of support.

Overall purpose:

To provide appropriate, professional and responsive therapeutic support to children (the child/ren who have complex medical needs and/or their siblings) in 1:1 sessions through the integration of counselling with therapeutic creative and play skills. 

Role responsibilities:

Children, who have been assessed by an experienced member of the project’s counselling team, and with parental consent, will be referred on to the post holder who will:

· Work to The Maypole Project Model of Support for children and young people, providing therapeutic support through an integration of counselling with therapeutic creative and play with a caseload as agreed, relative to hours at a minimum of 5 clients per 7 hour working day.

• Undertake The Maypole Project mandatory in-house training (20 hours)
• Attend a training update session at least once per annum
• Contact the client’s parent/guardian organising an initial 1:1 meeting with them to talk through the issues their child faces and agree the time, location and frequency of sessions in line with Maypole Support office guidelines/room availability where applicable.

· Set up and clear away the therapy room that has been tailored to each individual client’s needs.

• Attend monthly group supervision (2 hours)
• Complete client notes and The Maypole Project paperwork as required
• Liaise with their Line manager or the Clinical Supervisor in case of questions/difficulties
• Follow The Maypole Project policies and guidelines including staff code of conduct at all times.
• Attend service-wide activities including family activity events and fundraising events

Support:

You will have support from our Children and Young People’s Therapies service manager for clinical oversight and day-to-day issues and a supervisor for Clinical advice/direction.  Attendance at monthly Clinical Supervision is mandatory.

Location:

Initially based at our premises in Orpington with some remote provision and possible travel to schools, hospitals, hospices and clients’ homes.

This role is homebased with regular travel to South West and London, and occasional travel to Birmingham for team meetings.

Are you a communications professional looking for an exciting and rewarding new role? Apply for the Regional Communications Officer job vacancy at homelessness charity Emmaus UK.

About Emmaus

Emmaus is a secular organisation supporting homeless and socially excluded people by providing a home for as long as it is needed, meaningful work experience in a social enterprise and a sense of belonging and community. There are currently 29 Emmaus communities in the UK stretching from Glasgow to Dover and Norfolk to South Wales, collectively supporting more than 850 people. There are also 3 Emmaus groups working towards the development of services in their areas. We understand that a home is more than just a roof over your head; it’s somewhere to belong, where you feel part of a community, and that’s what Emmaus offers.

About the role

Our team of Regional Communications Officers support Emmaus communities and groups to increase their profile and engage supporters. You will work closely with up to four Emmaus charities to identify their communications needs, plan and deliver work to help achieve their goals.

Who are we looking for?

We require someone with excellent skills and knowledge in communications, public relations and marketing with at  least two years’ experience working in a busy and varied communications role. Although not essential, knowledge and understanding of homelessness and the charity sector would also be an advantage.

Within this hybrid role, you can be based at home or in an Emmaus community. Wherever you are located, maintaining ongoing positive relationships with a wide range of stakeholders is vitally important. This role will suit someone located in the South West or London as regular travel (usually at least one community visit per week) will be required to Bristol, Gloucester and London.

If you’re passionate about making a difference and seeing a long-lasting impact, then this is the perfect time for you to get involved and join Emmaus.

What we offer

· £30,400 per annum pro rata

· Working hours: 4 days per week (30 hours), Monday to Friday

· Contract: Permanent

· Pension: Stakeholder pension with 6% employer contribution

· Annual leave: 25 days + Bank Holidays + 3 concessionary days leave

· Training & development:  Individually tailored induction, ongoing training and development

· Volunteering: 2 days allowance each year

· Employee assistance: 24/7 employee assistance scheme is available

· Wellbeing: Weekly wellbeing hour to promote personal wellbeing

· Flexible working: Options available, subject to the requirements of the role

· Life assurance: Death in service lump sum of 3 x salary

To apply

To apply for the role, please complete our application form and equal opportunities monitoring form and email us by midnight on Sunday 13 July 2025

Please ensure you download the job pack and refer to the job description and person specification when completing your application form.

Those shortlisted will be invited to an interview conducted via Microsoft Teams on Monday 21 July 2025.

If you would like to arrange an informal discussion about the role, please email us.

Equal Opportunities

Emmaus UK provides equal opportunity for all job applicants and employees and is committed to providing a work environment free of discrimination. We are dedicated to an inclusive culture, and we strive to create a workplace where teams of people with diverse backgrounds, characteristic, perspectives, ideas and experiences work together. We welcome applications from all individuals irrespective of age, race, gender, sexual orientation, ethnicity, religion or belief, disability, marital status or parental responsibilities.

To ensure fairness and consistency to select the best candidate for our roles, all our applications are anonymised up until an interview has been confirmed so that shortlisting is based solely upon the suitability of the candidate’s experience.