Supporter services advisor jobs

BACKGROUND

Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. There are current conversations happening with the National Church around how we get to a sustainable platform through partnership. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future. 

JOB DESCRIPTION

We need a Head of Generosity to lead the team, and project, that will focus on developing long term relationships with all of our parishes leading to:

• Greater support for our parishes.
• Increased generosity by, and within, our parishes.
• Increased Common Fund.

A steering Group has been established, which the Head of Generosity will be a part of, to plan, design and implement the activities needed to deliver our vision. Through partnership with the National Church we are expecting that there will be four members of this Generosity Team. 

This role, and the team, will need to work closely with Archdeacons and Area Deans, Directors of Mission, Ministry and Finance (and their teams), the Head of Communications and many others. We have one strategy and this is a part of that so needs to link well with all other parts. 

The Head of Generosity will also be Bishops Advisor for Common Fund. Bishop Michael is passionate about supporting our parishes and seeing Common Fund increase and this role will both channel his desire to parishes and help reflect what is learnt back to the Bishop as we progress.

The post holder will have the support of the National Giving Team who have extensive experience and resources to support those responsible for giving and generosity. They will also be given access to a strong and growing national network of people in similar roles. Their experience has proven invaluable to people in roles similar to this, building on best practice and learning from others across 41 Dioceses.

The role will have the following key responsibilities:

• Support in the recruitment and the establishment of the Generosity Team.
• Manage the day-to-day operations of the members of the Generosity Team.
• Support the delivery design of this project and deliver the actions agreed by the Steering Group.
• Lead on Parish engagement across all areas of generosity, including the spiritual / theological nature.
• Appropriately discern and allocate team members to support different phases of the process and the different and wide-ranging developmental needs of parishes. 

Through the team:

• Create a bespoke multi year plan for Common Fund with every parish with key stakeholders including Archdeacons.
• Provide consultancy, resources, and hands-on support to parishes to grow regular giving, legacies, and other forms of financial support. This work will be able to draw on the resources developed by the national church as well as the data held on their Cornerstone Platform. The post-holder will be expected to engage in the work of the National Giving Team as part of the development of these wider resources.
• Develop and deliver training for clergy, lay leaders and PCCs, on financial management and giving and generosity with the Ministry team.
• Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan initiatives.
• Source, develop and curate practical resources (digital and print) to support local stewardship campaigns and initiatives.
• Evaluate the impact of stewardship and generosity initiatives and adapt strategies accordingly to achieve the project outcomes.
• Create compelling communication tools that articulate the impact of generosity with our communication team.

PERSON SPECIFICATION

Essential Qualifications & Experience:

• Proven leadership experience preferably in financial management, fundraising, or stewardship within a faith-based or nonprofit organisation.
• Strong understanding of church governance structures and financial operations and requirements.
• Knowledge of generosity principles and Christian financial stewardship.
• A prayerful Christian with a deep commitment to the Church’s mission (Genuine Occupational Requirement).

Essential Skills & Attributes:

• Resilient and adaptable, able to handle challenges and maintain momentum in a demanding role.
• Strong people skills, able to engage effectively with parishes and church communities.
• Good communicator being able to engage a wide range of stakeholders and hold their attention.
• Trustworthy and credible, able to build and maintain confidence with a wide range of stakeholders.
• Empathetic towards parishes and deeply committed to supporting the local church.
• Excellent conflict resolution skills, capable of handling difficult conversations with care and professionalism.
• Highly organised, able to manage multiple priorities and keep track of numerous ongoing responsibilities.
• Team leadership ability. A good line manager able to set a positive team culture.
• Capable implementer, ensuring initiatives are successfully delivered, both at a local and diocese wide level.
• Financially literate, with a good understanding of budgets, stewardship, and sustainability within the Church.

Other Considerations:

• The role requires significant evening and weekend work, demanding flexibility and commitment.
• Local presence is essential—the role must be delivered in an incarnational way, engaging directly with communities.
• Must be able to balance multiple demands, effectively managing several "spinning plates" at once.

TERMS AND CONDITIONS

The post-holder will be employed by the Diocesan Board of Finance for five years.

Salary and Pension: Salary of £48,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.

Hours:  Full-time 35 hours (5 days) per week. Weekend and evening work will be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working, and please do mention in your application if you would be interested in looking at alternative working hours. 

Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year 

Employer: Birmingham Diocesan Board of Finance 

Responsible To: Director of Strategic Transformation

CLOSING DATE: 18th July 

INTERVIEWS: 1st August

The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.  

We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+. 

We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.

The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.

The Youth Endowment Fund  

Programme Manager

Reports to: Programme and Impact Lead 

Salary: £44,200 

Contract: 18-month fixed term (Full-Time)

Location: Central London, Hybrid*  

Closes: Monday 14th July 2025 at 12pm

About the Youth Endowment Fund

We’re here to prevent children and young people becoming involved in violence. We do this by finding out what works and building a movement to put this knowledge into practice. 

Last year, 244 people in England and Wales tragically died after being assaulted with a knife. Of these, 32 were children. Every child captured in these numbers is an important member of our community and society has a duty to protect them. Even when violence doesn’t strike directly, we know that the fear of violence has a terrible effect on children’s lives.

The Youth Endowment Fund exists to try and permanently change things. To succeed, we must build an exceptional body of knowledge about violence affecting young people and how we reduce it. This knowledge has to be both rigorous and highly relevant to those making decisions about how to support vulnerable young people. We need to find out what works and what doesn’t through evidence synthesis, data analysis and qualitative research into children’s lives. We need to convert this into highly accessible content on what works, how delivery organisations need to change their practice and how the systems they operate in need to be reformed. We then need to work with the right people that can make change happen, across systems, policies and practice, to have a real impact on reducing violence affecting children’s lives.

Key Responsibilities

Deciding which projects, we should fund and evaluate is key, as is making sure we deliver our funding and evaluations to the highest standards. Our Programme Managers are responsible for identifying, assessing, funding and supporting programmes designed to prevent youth violence.

Programme Managers at YEF come from all walks of life. We look for individuals who may have experience in the youth sector, children’s social care, policing, criminal justice, education or how to involve local residents in making decisions about their own neighbourhoods.

As a Programme Manager at YEF, you will work very closely with our evaluation team to make sure we learn from what’s being implemented and that the organisations we fund are prepared and excited to work with us to find what works.

To achieve this, you will:

· Make sure we choose the best organisations to work with by assessing funding applications, critically appraising delivery plans and budgets, getting to know potential grantees and conducting site visits. These assessments will help you form recommendations to our senior leadership team about which opportunities to pursue.

· Work closely with grantees, external evaluators and our own evaluation team to ensure that the activity we are funding will be evaluable. This requires you to support and advise grantees on how to work in the context of an evaluation – usually, a randomised trial (you don’t have to have experience working on a randomised trial in the past, but it helps!).

· Build strong relationships with our grantees and provide them with ongoing management and support through the life of their funding. You will also be responsible for monitoring the performance of grantees and ensuring targets are met and any project risks are effectively mitigated.

· Think carefully about how we find the best projects to fund and evaluate, ensuring we can best find what works to keep children safe. To do this you might need to work with colleagues to spot where there has previously been a lack of evidence about what works (we will help you with this!). You would project manage these projects so they are excellently delivered – on time, within budget, and to a high standard. You will help to determine what our commissioning processes aim to achieve and design grant application processes to achieve it.

· You’ll manage our engagement with potential grantees to make sure we are attracting a diverse and promising portfolio of organisations to apply.

· Report to our team and external stakeholders regularly on how well the projects we are funding are going, spotting where grantees need support and coming up with how we can best provide that support.

· Represent the Youth Endowment Fund at external events, including reporting and presenting to our Grants and Evaluation Committee, who approve all our funding decisions.

About You

You are this sort of person:

• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference.
• You want to work in a job that makes young people safer. This issue matters to you. You don’t need extensive experience in grant making, you just have to be committed to learning it. You should be keen to learn about the sectors we work with, the challenges facing young people and what organisations face when implementing programmes.
• You have experience in one or more of the following areas: policing, education, criminal justice, social care or the youth sector.
• You have a strong understanding of challenges that organisations face in delivering projects. You must also be a really good project manager, great at managing and developing people and external stakeholders, energised by tackling complex problems and really care about the YEF’s mission to build evidence of what works. 
• You have incredible judgement. You are able to reach sound and considered judgements about the viability and suitability of applicants based upon our given criteria, often using detailed written and financial information, and are able to deliver constructive feedback to organisations. You can also identify when things aren’t going to plan and be proactive with sharing observations and recommendations.
• You are an optimiser. You look for solutions and think creatively to overcome challenges. You are curious, hungry to learn and always looking for ways to improve processes and increase efficiency and impact.
• You love well-designed systems. You are committed to designing and maintaining the best systems to make sure we manage our commissioning processes well. You know this is critical to effectively managing multiple, large-scale funding programmes and competing priorities.
• You are an excellent communicator. You have the ability to convey information clearly and effectively—both in writing and verbally. You understand the importance of strong communication in fast-paced decision-making and thrive in a busy, collaborative team environment.
• You win people over. People tend to warm to you and respect you. You have built good relationships with people at every level inside and outside the organisation and have managed large networks of stakeholders with different interests and priorities. You are excellent at customer service and can professionally handle issues that come up within your grant portfolio.
• You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
• You are committed to equality, diversity and inclusion. You believe and act in a way that celebrates and encourages a range of experiences, backgrounds and values.
  
  

While it’s not a criteria, we are especially interested to hear from applicants who have lived experience of youth violence.

We’re also keen to hear from applicants with a strong understanding of evaluation methodologies—particularly Randomised Control Trials (RCTs)—and experience either directly supporting or overseeing programme delivery within an evaluation context.

It’s important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.

All appointments will be made on merit, following a fair and transparent process. In line with the Equality Act 2010, however, the organisation may employ positive action where candidates from underrepresented groups can demonstrate their ability to perform the role equally well.

This position will require a DBS check to be performed, but a record is not a block to performing this role.

Hybrid Working Details 

The office is based in Central London, but you don’t have to be. Those living in and around London are expected to be in the office a minimum of 2 days per week. If you live outside of London and work remotely, you’ll be expected to work from the London office 2 days per month. As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at the interview stage. 

To Apply 

To apply, please send a CV, and a cover letter answering the specific questions below, please also complete the monitoring form by clicking the "Apply for this" button by 12pm, Monday 14th July 2025.

 If you have specific expertise in any of our sectors, we want to hear about it in your cover letter.  Applicants must answer the following questions as part of their application to be considered.

Application Questions

1. The Programme Manager role involves overseeing several projects at once and juggling many different tasks simultaneously. Can you give us an example of where you’ve had several competing priorities, what project management techniques you used to stay on top of your tasks, and what the outcome was?

2. Can you give an example of when you have had to manage multiple partners in a project and resolve conflicting positions? Can you explain how you went about this and what the outcome was?

  Interview Process

This will be a one stage panel interview process. Interviews will take place in the week commencing 21st July 2025.

PLEASE NOTE: We do not sponsor work permits and you will be required to provide proof of your eligibility to work in the UK. 

 Benefits Include

· £1,000 professional development budget annually

· 28 days holiday plus Bank Holidays

· Employee Assistance Programme – 24hr phone line for free confidential support

· Volunteering days - 4 half days per year

· Death in service - 4 times annual salary

· Flexible hours. Core office hours 10am – 4pm

· Financial support including travel and hardship loans

· Employer contributed pension of 5%.

Personal Data

Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful, and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.

Wildlife Fundraiser

No experience necessary!

Ready for a Role that’s Rewarding, Challenging - and Never Dull? Are you passionate about nature? Do you have the confidence to strike up conversations with strangers and inspire them to take action?

If you're looking for a job that’s meaningful, dynamic, and gives you a story to tell every single day - this might be exactly what you’re looking for.

If you don’t have fundraising experience… don’t worry, this is an entry-level role and full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

Please only apply to this vacancy if you are based within 10 miles of Dartford. 

Position: Wildlife Fundraiser Dartford

Ref: JUN20252429

Location: Dartford

Salary: £25,847.00 - £27,549.00 per annum

Contract: Permanent

Closing Date: Sun, 13th Jul 2025. We reserve the right to close this recruitment at any stage once we have made a hire.

The Role

This is not your average 9-5.

Each day you’ll:

• Use your company van (with fuel and parking covered) to travel to venues in your area.
• Set up an eye-catching, informative fundraising stand.
• Engage members of the public in meaningful conversations about conservation.
• Inspire them to become RSPB members through regular direct debit support.

You’ll be a visible, passionate ambassador for nature - often outdoors, often on your feet, and often outside your comfort zone. This role takes grit, resilience, and the ability to bounce back after a tough day. But for those who thrive on purpose and people, it can be deeply fulfilling.

We’ll Set You Up for Success

• Full training provided - no wildlife knowledge needed!
• Salary-based role (not commission-based) with set income stability.
• Company van included for business use, with all expenses covered.
• Flexible contracts - 3 to 5 days per week.
• Generous 34 days annual leave (incl. bank holidays), plus sabbatical opportunities

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

• A passion for conservation (no prior knowledge required);
• Resilience
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Happy to travel (on average) an hour away from home each day;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience (desirable).

Whether you’re from hospitality, retail, sales, or a volunteer background, if you have the drive to inspire and the heart for nature, we want to hear from you.

If you’re looking for more than just a job - something that challenges you, inspires you, and lets you make a real-world impact - apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'. Please use the cover letter section in the application form to tell us why you are best suited for this role.

Additional information

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor once you click to apply.

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected. #INDNFP

Please note: This role is being advertised by NFP People on behalf of the organisation

Are you an inspiring leader with strong governance and financial skills, ready to influence at a national level the Neurodiversity agenda?

The ADHD Foundation Neurodiversity Charity is seeking a strategic, emotionally intelligent CEO to lead us into our next phase of growth. Following a period of change, we're looking for someone who can stabilise and strengthen our team, champion neurodiversity, and ensure our long-term sustainability.

You’ll bring proven experience of senior leadership—ideally in the charity or public sector—a solid understanding of governance, financial oversight, and a passion for transforming lives. This is a unique opportunity to shape national discourse on ADHD and neurodiversity, influence policy, and lead innovative programmes with measurable impact.

Join us to lead one of the UK’s most dynamic and influential neurodiversity charities.

Join Leeds Community Foundation and GiveBradford in this crucial role to lead a number of exciting digital and data transformations.

Applications close: 9 a.m. Monday 4th August 2025

Location: Leeds and Bradford

About Leeds Community Foundation and GiveBradford

Since 2005, Leeds Community Foundation has been working to create a fairer Leeds for everyone.

Through flexible and responsive grant making, we enable and strengthen community organisations that are the backbone of our city, because when they thrive, so do our communities – and all of us benefit.

Leeds Community Foundation oversees four distinct charities, including Bradford District Community Foundation (GiveBradford). This means we have separate trustees responsible for our work in Leeds and in Bradford and can develop complementary but distinct strategies to make the most of partnerships at national and regional levels alongside appealing to donors with a specific passion of place.

For over 20 years, we’ve been helping donors invest and distribute more than £65 million to benefit communities across our city and the wider region where it can make the most difference, and we hold about £50m philanthropic capital on behalf of a wide range of donors at any one time.

As a trusted partner to businesses, foundations and professional advisors, we’ve delivered countless strategic giving programmes with life-changing outcomes.

Now, more than ever, our communities need us. With growing social, economic and climate pressures, grassroots community organisations have never been more vital, but with demand soaring and resources stretched, they’ve never been at greater risk. That’s why we’ll continue to develop partnerships, invest where it’s needed and build a fairer future, together.

About the role

It is an incredibly exciting time to be joining Leeds Community Foundation and GiveBradford as Digital and Data Lead. The next two years will be transformative for the organisation from a digital and data perspective, including an imminent CRM migration, the introduction of AI tools, integrating data insights with finance, impact, and income generation, and horizon scanning for further opportunities to be at the forefront of Community Foundation innovation.

You will:

• Drive our digital transformation ambitions in line with the 2024–2029 strategy.
• Act as the lead for digital infrastructure, including our CRM system, data management platforms and automation tools.
• Identify and implement improvements to internal systems and workflows, ensuring that all improvements are based on feedback and consultation with users.
• Identify digital solutions that improve board and committee effectiveness, policy access, and reporting.
• Overall management of the IT contract with our external providers, act as the first point of contact for the staff team, and manage contracts, purchase and service of IT hardware and software.
• Use data to track performance against KPIs, grants impact, donor expectations and organisational learning.
• Prepare clear, data-informed updates for reporting to the Senior Leadership Team, the board and external stakeholders.
• Ensure compliance with data protection laws, including GDPR, and lead on relevant documentation and controls.
• Deliver digital tools that enhance community access, donor reporting and impact presentation.
• Work closely with the Senior Leadership Team and others in the team to embed data insight into planning, fundraising, and reporting.
• Support the finance team with fund and financial reporting alignment across platforms.
• Liaise with external contractors and digital providers on project delivery and service maintenance.

Who we are looking for

This role will suit an experienced CRM system manager who is passionate about innovation within data and digital.

The ideal candidate will have:

• Experience in CRM systems (Salesforce preferred), data reporting and digital transformation.
• Experience in leading IT infrastructure in an organisation.
• Experience in analysing and presenting data to inform decision-making.
• Understanding of GDPR, data governance and systems integration.
• Excellent technical and systems problem-solving skills.
• Confidence to create, manage and present dashboards and data insights.
• Strong project coordination and stakeholder management.
• Ability to communicate complex technical information to non-technical users.
• Problem-solving skills and a good understanding of risk management.

If you’re excited to join us on this journey, we can’t wait to meet you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 4th August 2025.