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About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Job purpose
The Senior Advice Manager is responsible for the effective day-to-day management and coordination of Toynbee Hall’s debt advice services across multiple locations. The postholder will ensure services are appropriately resourced, accessible and delivered consistently, meeting agreed contractual, quality, compliance and performance requirements.
The Senior Advice Manager will manage and develop Debt Advisers, Trainee Debt Advisers and Administrators; monitor service performance and capacity; address operational issues and risks; and ensure appropriate action is taken where performance or quality falls below expected standards.
Working closely with the Head of Debt and Money, Quality Assurance and Technical Supervision colleagues, the postholder will use performance information, quality findings and operational insight to identify areas for improvement and ensure agreed actions are implemented.
Key Responsibilities
Management of local sites to ensure all services are available.
Line management of a team to ensure objectives are set and met
Ensure compliance and the quality of advice required are achieved
Essential Criteria
Experience and Skills
Communication and Interpersonal Skills
Our Benefits Package
Annual Leave
Pension
Additional Perks & Support
Further information
We reserve the right to close this vacancy early should we receive a sufficient number of suitable applications.
Applicants must have the right to work in the UK.
Please refer to the attached job description for more details
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
ER and Wellbeing Advisor
Location: Brasted
Salary: Up to £35,500 per annum
Vacancy Type: Permanent, Fill Time (37 hours per week)
Closing Date: 13th of September 2026
Company Description
At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.
Our People Team is based in Brasted, Kent and supports our 140 services and schools that operate across the country. We are a team of nearly 20 and work from our offices in Brasted, Kent.
Job Description
As the ER and Wellbeing Advisor for Catch22 you will provide expert, practical and risk-aware support to managers and colleagues, ensuring employee relations and wellbeing issues are managed fairly, lawfully and in line with Catch22’s values.
As part of this role, you will also work collaboratively across the People Team supporting the Strategic People Partners as and when required, particularly in the areas of bids, TUPE, and redundancy.
You will be required to hold a caseload of ER cases and log all queries, creating relevant files and escalating where appropriate.
Other duties will involve monitoring and carrying out sickness reviews for employees and liaising with Occupational Health. Supporting managers with complex sickness absence and health related capability matters and supporting conflict resolution through facilitating difficult conversations.
Key Success Measures for this role include:
· ER Case Management
· Case Quality and Risk Management
· Manager Capability Building
· Absence and Wellbeing Outcomes
· Stakeholder Engagement
· ER Data collection and insight
· Process Improvement and Consistency
· Contribution to People and Culture Plan
Qualifications
As the ER and Wellbeing Advisor you will need:-
· CIPD Level 5 or equivalent experience in a people operations team
· Level 2 English and Maths
· Experience working with HR information and Case Management systems and Microsoft Office - Word and Excel.
· Ability to build and develop good working relationships and work independently and collaboratively.
Additional Information:
Unless otherwise stated, interviews will be arranged as suitable candidates are identified, so early application is strongly advised.
We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.
We can offer Hybrid working in this role however a minimum of 2 days must be worked in the Brasted office. Equipment required to work from home will be supplied.
Access to your own means of transportation would be beneficial, as the local bus service is unfortunately not very frequent or reliable. We recommend you research your potential commute ahead of applying. On-site parking is available for staff.
At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.
Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.
To Apply
If you feel you are a suitable candidate and would like to work for Catch22, please click apply to be redirected to our website to complete your application.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a Housing and Destitution Caseworker to join our small, impactful team and provide or co-ordinate advice on welfare and housing issues to migrants.
ABOUT US
Hackney Migrant Centre (HMC) is a community-based charity providing free legal advice, casework support and holistic support services to refugees, asylum seekers and vulnerable migrants.
Approximately 50% of the people we support are homeless, and many are experiencing destitution due to precarious immigration status, the No Recourse to Public Funds (NRPF) restriction or whilst living undocumented in the UK. HMC’s work is informed by our vision of a UK where no one is forced into destitution, exploitation, or vulnerability because of their immigration status.
HMC is currently a small team of 7 employees, including a CEO, Community Manager, Immigration Team Manager, Immigration Caseworker and Access to Justice Coordinator, and an Administrative Support Officer alongside a larger team of up to 60 volunteers.
ABOUT OUR SERVICES
We are based in our office in Stoke Newington, where we provide immigration advice & representation and our housing advice and casework support services. We also offer regular community sessions in a local venue on the 2nd and 4th Wednesday of every month. We call these sessions our ‘Wednesday Service’. The Wednesday Service has historically been the heart and soul of HMC, and it continues to play a key role in our service delivery, accessibility and community presence.
Our Wednesday Service is a multi-functioning hub, offering a warm, welcoming and accessible space for:
Legal advice appointments with HMC advisors and external specialist partners
Casework appointments with staff and specialist volunteers
Holistic advocacy appointments delivered by our volunteers
Our team supports an average of 350 people across all our service areas.
ABOUT THE ROLE
The Housing and Destitution Caseworker will provide or co-ordinate advice on welfare and housing issues to migrants. This will include people visiting the Wednesday Service or referred by the Immigration Team. The post holder will assist with follow-up casework, and recruit and develop a small volunteer Housing and Destitution Support Team to support with these tasks. The post-holder will work to build partnerships with external specialist advisers, to expand our diagnostic advice provision and support with successful referrals for onward legal challenges.
Main duties
Develop and coordinate partnerships with external specialist housing advisors to deliver housing advice and take on cases where able.
Recruit and induct volunteers to a small Housing and Destitution Support Team and supervise their work.
Keep up to date with legislation and practical guidance required to support destitute migrants, including attending relevant training sessions.
Provide training to HMC’s volunteers on housing and destitution issues.
Make referrals to public law/community care and housing legal representatives for complex casework and legal challenges such as judicial review.
Identify where visitors need to access mental health or specialist support and escalate safeguarding concerns in line with HMC’s safeguarding procedures.
Maintain records on all casework, regularly review progress during the casework journey, and ensure that cases are closed when support has ended.
Partnerships
Develop links and partnerships with other organisations to enable effective joint working.
Collect information, statistics and case studies on destitute migrants and the issues they face for the purposes of improving service quality and to meet the requirements of funders.
Contribute case studies and statistical data to relevant policy/strategic legal work carried out by HMC and other partner organisations.
Attend forums of organisations working in the sector to share best practice and evidence from HMC’s frontline work.
Additional responsibilities
Administrative tasks relevant to the post
Help to cover the work of the team during absences
Contribute to HMC’s housing and destitution guides and signposting materials
Support with the wider work of the organisation as needed, including assisting with the set-up and pack-down of the Wednesday Service and associated events.
Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality
and diversity, equity and inclusion
Work collaboratively with other HMC staff, volunteers and professional advisors
Participate actively in staff meetings, and other meetings as may reasonably be required
Attend HMC Trustees’ meetings as required
HOW TO APPLY
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification (below) via the Charity Job website.
Two professional references will be requested if successful at interview. The successful candidate will be required to undergo an appropriate level of DBS check.
We know that women and people from marginalised or under-represented groups- including people of colour- tend to apply only for roles where they meet 100% of the criteria. We encourage you to apply if you have an interest in the role even if you do not meet all the criteria below, particularly if you have lived experience of migration.
Please note that we can only accept applications from candidates who have the right to work in the UK. If you do not have the right to work in the UK but you are interested in supporting HMC, please see our website for opportunities to volunteer with us.
The application deadline is 23.30 on Saturday 19th September, and we expect to hold interviews in the week beginning 5th October 2026.
PERSON SPECIFICATION
E = Essential, D = Desirable
Experience
E – Experience providing advice and casework support to destitute migrants and/or experience of providing housing advice and casework support to people facing homelessness.
E – Experience of providing support, supervision and training to volunteers
E- Experience communicating clearly and professionally with a range of audiences, including the public and statutory services.
E – Track record of working in a team in a highly pressurised, front-facing environment.
D – Experience of maintaining effective working relationships with a wide range of agencies
D – Experience of recording and reporting outcomes to funders
Knowledge / Skills
E - Knowledge of the rights of migrants seeking housing, and community care support in the UK and the UK’s housing and homelessness services and support provision.
E – Understanding of the UK asylum support provisions.
E – Knowledge of refugee, migrant and homelessness organisations and other relevant organisations to support referrals and signposting.
E - Excellent IT skills, including Outlook, Microsoft Office, Sharepoint, CRM databases (HMC uses Lamplight).
D - Working knowledge of UK immigration legislation affecting refugees and migrants and the impact of the hostile environment on migrants.
D – Experience of recognising and responding to safety and safeguarding concerns, and supporting members of the public in a trauma-informed way.
Personal
E - Highly effective communication and interpersonal skills.
E - Ability to work with vulnerable migrants with sensitivity and cultural awareness.
E - Demonstrable commitment to the principles of diversity, equity and inclusion and of advancing the rights of migrants in the UK.
E - Commitment to ongoing learning and development and keeping up to date with legislative developments which will have an impact on migrants.
E - Ability on occasion to work outside of normal office hours (e.g. evening meetings).
If you would like to apply for this position, please submit a Covering Letter (no more than 1 page) and CV, demonstrating how you meet the requirements in the person specification, via the CharityJob website.
The client requests no contact from agencies or media sales.
Are you passionate about supporting women to overcome challenges and make positive changes in their lives? Do you want to use your skills, experiences or lived experience to help empower women facing adversity?
If so, St Giles Trust is looking for Women’s Alliance Volunteers to join our new Women’s Alliance Service across York and North Yorkshire.
About the service
The Women’s Alliance Service is a partnership between St Giles Trust, Waythrough and Changing Lives, providing gender-responsive and trauma-informed support to women across York and North Yorkshire.
Working from Women’s Centres in York and Scarborough, alongside community-based drop-in sessions, the service provides holistic support to women facing a range of challenges. Through a partnership approach, women can access a wide range of support in one place, helping them to build stability, confidence and positive futures.
About this volunteer opportunity
As a Women’s Alliance Volunteer, you will work alongside experienced Caseworkers to support and empower women to stabilise their lives, build confidence and work towards their individual goals.
This is an excellent opportunity to gain experience in a supportive environment while making a real difference to the lives of women in your community.
What you’ll be doing
Support women accessing the service through drop-in sessions and activities
Help create a welcoming and inclusive environment within the Women’s Centres
Work alongside Caseworkers to provide encouragement, mentoring and practical support
Support women to identify positive goals and make informed choices
Build positive relationships with clients, staff and partner organisations
Follow safeguarding, health and safety and organisational policies and procedures
Participate in training, supervision and reflective practice opportunities
What we are looking for
Understanding of the possible issues faced by females involved in, or at risk of becoming involved in, the criminal justice system
A knowledge and understanding of providing support, advice and advocacy to vulnerable clients and the ability to communicate this knowledge in a variety of ways
Good written and communication skills, including familiarity with form filling, letter writing and advocacy and following instructions
Ability to develop positive working relationships with other staff, volunteers, managers, and other professionals within the community
We actively encourage applications from people with lived experience of challenges such as homelessness, substance misuse, debt, involvement with the criminal justice system, domestic abuse, exploitation or other forms of adversity.
We recognise the value that lived experience brings and welcome applicants who can use their experiences positively to inspire and support others.
What we will do to support you
We are committed to helping our volunteers succeed and develop. You will receive:
A full induction programme
Ongoing training and development opportunities
Regular supervision and support
Reflective practice sessions to build your confidence and skills
Opportunities to gain valuable experience within a supportive and professional environment
We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.
St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.
This role requires a basic DBS check.
For queries,or require further support,please contact [email protected]
Closing date: 18th Sept 2026 at 9am. Interviews: 06th Oct 2026.
We help people held back by poverty, unemployment, the criminal justice system, homelessness, exploitation and abuse to build a positive future.
Victim Support has an exciting opportunity to help lead our IDVA Service in Cumbria. We are looking for a Domestic Abuse Team Leader to work in Cumbria.
The role is home based with a requirement to work from our County wide Victim Support offices, within the Police stations across the county.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
About the Role:
The role of the Domestic Abuse Team Leader is to provide operational support and management to a team of Independent Domestic Violence advisors (IDVAs) that provide a high-quality frontline service to victims of domestic abuse in Cumbria. This will include those at the highest risk of harm and victims of rape and serious sexual assault.
To be successful in this role you will be flexible and proactive, have knowledge and experience of delivering a service and working directly with clients or service users in a statutory, voluntary or community work setting. A proven track record of managing a team delivering services of similar nature and scope, including performance management and staff development is essential. You will have experience of voluntary and statutory agencies, including a good understanding of the criminal justice, health and social care sectors.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting for two Information and Advice Adviser vacancies.
One post is 21 hours (3 days) per week and the other is 28 hours (4 days) per week. Applicants should indicate their preferred working pattern in their application.
Age UK Kensington and Chelsea is seeking motivated and compassionate Information and Advice Advisers to join our dedicated team. Our Information and Advice service provides high-quality, rights-based information, advice and advocacy to older people across the borough, helping them navigate issues relating to welfare benefits, social care, housing, and other areas that affect their wellbeing and independence.
As an Information and Advice Adviser, you will manage your own caseload, providing person-centred support through a variety of channels including face-to-face appointments, home visits, telephone, email and digital platforms. You will work closely with colleagues, volunteers, statutory services and community partners to ensure older people receive accurate information, practical assistance and tailored support to access their rights and entitlements. This is a rewarding opportunity to make a real difference to the lives of older people, helping them overcome challenges, achieve positive outcomes and remain connected to their communities.
The successful candidate will be highly organised, able to work independently, and committed to delivering excellent customer service. You will also play an important role in promoting the service, maintaining high-quality records, supporting volunteers, and contributing to the wider work of Age UK Kensington and Chelsea to improve the lives of older people throughout the borough.
We will be interviewing as we receive applicants, please don't hold off applying!
Due to the volume of applications, we will not be able to respond to unsuccessful candidates.
We believe that ageing should be about living well — staying connected, independent, and fulfilled at every stage of life.


The client requests no contact from agencies or media sales.
Self-Employed Associate - Building Surveyor
Based in the Midlands & North of England
Key details
About the Ethical Property Foundation
The Ethical Property Foundation is the UK’s only dedicated property advice charity for the voluntary sector. We provide expert, independent property advice and education to more than 900 organisations each year.
We are seeking experienced self-employed Chartered Building Surveyors to join our team and lead project based opportunities, typical surveys include:
The role
We’re seeking Chartered Building Surveyors (or equivalent) with:
You’ll need excellent communication skills to engage and empower our clients—many of whom support vulnerable people in challenging circumstances—and the ability to investigate, analyse, and propose practical property solutions.
Our Associate Property Advisers work flexibly from home, with occasional client site visits across England, Wales, and Scotland. Charitable rates for reports and surveys usually at 50% to 60% of market value.
Skills and experience
· educated to degree level or with equivalent academic or employment experience
· Chartered Surveyor or equivalent professional qualification
· minimum of fifteen years’ experience
· experience of providing advice, including by phone / email
· experience of communicating a technical subject to the lay person
· experience of residential and commercial property sectors
· a proven track record in the delivery of high-quality outputs
· knowledge or experience of building surveys from a charity perspective
· experience of working as a consultant
· interest in, and appreciation of, ethical considerations relating to property
· experience of working in a small team
· excellent written and spoken communication skills and computer literate
What we offer
Our clients support a diverse range of causes and manage every type of property imaginable. In the past year, we’ve advised on office buildings, church premises, oast houses, former schools, libraries, theatres, fields, industrial units, and more.
You’ll be part of a team of extraordinary senior property professionals who share a passion for making a positive impact.
Deadline for Applications:
Thursday 1st October with Interviews being held remotely on Teams on Thursday 15th October.
Your covering letter should explain:
The Ethical Property Foundation is an equal opportunities employer and welcomes applications from all suitably qualified candidates.
Mission To deliver high quality education and support, enabling voluntary organisations in England and Wales to manage their premises sustainably.
The client requests no contact from agencies or media sales.
About Perennial
Perennial is the UK's only charity supporting everyone working in or retired from the horticultural community.
Working in horticulture isn't always straightforward. Challenges such as seasonality of work, physical injury, isolation, ill-health and financial hardship can arise when least expected.
As the charity for the industry, Perennial has a unique understanding of these challenges. Our free and confidential support services help horticulturists and their families navigate difficult periods in their lives through practical, financial and emotional support. Delivered through a network of caseworkers, debt advisers and wellbeing services across the UK, our work helps individuals and families build resilience and find stability during times of crisis.
At the heart of our work is a commitment to helping people in horticulture thrive. By offering the right support at the right time, we strengthen wellbeing, improve financial security, support family relationships and help people remain connected to the industry they love.
Alongside our support services, Perennial operates a select number of gardens and learning environments that help develop horticultural skills and careers, ensuring the long-term sustainability of the sector.
For more than 185 years, we have been helping people build better lives within horticulture.
The Opportunity
This is an exciting opportunity to shape and grow Perennial's trusts and foundations fundraising programme.
Our current trust income is modest but established, with a loyal group of family trust supporters generating circa £50,000–£60,000 annually against a growing pipeline of opportunities. We have recently strengthened our Services Directorate, creating a culture where colleagues are increasingly developing new projects and approaches that have strong potential for charitable funding.
We believe there is significant untapped opportunity within both our existing services and emerging projects. From advice and advocacy services to health, wellbeing, family support and employability programmes, Perennial delivers work that aligns strongly with the priorities of many charitable trusts and foundations.
This role is as much about developing fundable opportunities as it is about writing applications. We are looking for someone who enjoys building as well as managing; someone capable of identifying opportunities, developing persuasive cases for support and helping colleagues transform strong and growing service delivery into compelling funding propositions.
The successful candidate will have the opportunity to build a trusts and foundations programme with genuine growth potential and play a key role in unlocking significant future income for Perennial.
Purpose of the Role
To develop and grow income from charitable trusts and foundations by identifying opportunities, building meaningful relationships and securing significant grants for both core services and project-based activity.
The postholder will play a key role in strengthening Perennial's readiness for trust fundraising by helping colleagues develop projects, articulate impact, evidence need and create compelling cases for support.
A central aspect of the role will be collaborating with teams across the organisation to bring our work to life for funders, helping colleagues translate their expertise, ideas and service delivery into attractive and fundable propositions.
The successful candidate will maximise support from Perennial's existing trust and foundation partners whilst developing a strong pipeline of new funders capable of supporting both current services and future strategic priorities. They will also work with senior colleagues to develop compelling narratives around organisational sustainability, long-term impact and the strategic use of charitable resources.
Key responsibilities
Trusts & Foundations fundraising
Project development
Relationship management
Strategic development
Person Specification
Essential
Highly desirable
Success in the First 12 Months
The successful candidate will:
Are you looking for a rewarding role within an intersectional feminist organisation? We have an incredible opportunity for a Senior People & Culture Advisor to join Solace Women’s Aid.
Solace exists to end the harm done through gender-based violence. We work to prevent violence and abuse and provide services to meet the individual needs of survivors, particularly women and children.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work, and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
We are on an ambitious journey to strengthen and modernise our People & Culture function, moving beyond traditional HR support to build a proactive, inclusive and high-performing culture across the organisation.
Alongside supporting the day-to-day realities of a complex frontline charity, we are leading a broad programme of improvement and transformation across people systems, workforce planning, leadership capability, employee experience, organisational development and service delivery.
About the Role
This is a varied, hands-on role for someone who enjoys being at the heart of a busy People function: providing pragmatic advice to managers, helping to resolve employee relations issues early and effectively, and making sure the people processes behind the scenes run smoothly and consistently.
You’ll be a key first point of contact for managers dealing with people matters, providing advice across areas including performance, probation, absence and wellbeing, conduct, disciplinary matters and flexible working.
You’ll help managers navigate issues confidently and proportionately, coaching them to build their own capability while recognising when more complex matters need to be escalated.
You will also play an important role in the day-to-day running of our People operations. You’ll oversee the quality and accuracy of contractual documentation, help ensure our HR systems and processes work effectively, and work closely with our People & Culture Coordinators to provide a responsive and efficient service to colleagues.
About You
You’ll ideally bring:
• CIPD Level 5 or equivalent experience
• Strong experience providing HR advice and managing employee relations casework
• Good working knowledge of UK employment law
• Experience of performance, absence, conduct and grievance matters
• Confidence reviewing contracts and other employment documentation
• Strong written and verbal communication skills
• A proactive, organised approach and the ability to manage multiple priorities at once.
Experience within a charity, public sector or other values-led organisation would be an advantage, as would experience supporting organisational change or transformation.
Additional Information
This is a hybrid job role. The postholder will work a minimum of two days per week at our Head Office and the remainder remote working.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
How to apply
Please submit your CV and Supporting Statement through the recruitment portal. When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferable skills, and experience align with each point within the following sections of the Job Profile Document:
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences.
We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, Part 1. Section 7(2)(e) of the Sex Discrimination Act 1975 applies. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for someone who genuinely wants to make a difference, previous money advice experience is not essential - we will provide the training and support required. If you are a natural problem solver, an excellent communicator, and someone who enjoys helping people overcome personal challenges - this could be the role for you!
The Outreach Money Advice Caseworker will provide specialist money and debt advice to people experiencing financial hardship, with a particular focus on preventing homelessness, sustaining tenancies and supporting residents to achieve long-term financial stability.
Using a relationship-based, person-centred approach, you will deliver outreach across Devon through home visits, community venues and flexible methods of communication, ensuring vulnerable residents can access the support they need.
We have numerous roles available, two are based in Exeter and surrounding areas and one is based in Torridge and West Devon.
Our vision is to eliminate social isolation and financial hardship.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Release, we believe that expert advice can change lives — especially for people who are pushed to the margins by poverty, stigma, criminalisation and complex legal problems. We are looking for a debt adviser who wants to do more than provide technical advice: someone who shares our commitment to social justice, dignity and practical support, and who wants to be part of a specialist legal team working alongside people at the point they need help most.
This is not a traditional debt adviser role. It is an opportunity to help shape a newly established debt unit within our legal team, creating a holistic service that responds to the full reality of people’s lives rather than treating debt in isolation. You will work alongside legal advisers and solicitors delivering free welfare benefits, debt and housing advice through our outreach services, with referrals coming directly from colleagues supporting clients with overlapping legal and financial problems. You will also provide training and support to colleagues and host centre staff, helping build confidence and understanding around debt, its impact, and how to identify when someone may need specialist advice. Many of the people we work with are facing crisis, exclusion and multiple barriers to support. In this role, you will help ensure they are met with compassion, specialist advice and joined-up support that gives them a clearer route forward.
The new Debt Adviser wil join Release’s multidisciplinary legal services team. The postholder will provide high-quality, non-judgmental debt advice to people experiencing financial hardship alongside issues such as substance use, homelessness, poor mental health, benefit problems and social exclusion. Ideally, you’ll be qualified to Level 3 Certificate in Money and Debt Advice, the Certificate in Money Advice Practice (CertMAP), or the CMA Award in Generalist Debt Advice. Should you not have these or equivalent certifications, the appointee would be required and supported to achieve a certification within an agreed timeframe.
Key Responsibilities:
Deliver specialist debt advice through direct referrals for our legal team who support clients in trusted community and treatment settings.
Essential Requirements:
An enhanced DBS check will be required for the successful candidate.
We particularly welcome applications from people from Black and racialised communities, disabled people, LGBTQ+ people, people from working-class backgrounds, and people with lived experience of the issues we work on. We are committed to building a team that reflects the communities we serve, and we know that lived experience and diverse perspectives strengthen our legal practice and our work for systemic change.
Release is committed to equal opportunities.
Important Notice: For this job, Release will only consider applications from those who already have the right to live and work in the UK. See the Home Office Immigration & Nationality Directorate for information on the UK Government's immigration policy.
The client requests no contact from agencies or media sales.