Supporter services advisor jobs

Title: Project Coordinator

Salary:  Local terms and conditions apply

Location: Soroti, Uganda

Contract:  12-month Fixed Term Contract

Hours:  Full time, 35-hours per week

About the role

Sightsavers are seeking an experienced Project Coordinator to be responsible for the programmatic management and implementation/delivery of the Morbidity Management and Disability Prevention (MMDP) and Disease Management and Disability Inclusion (DMDI) targets under the Reaching the Last Mile (RLM) MMDP ELMA/EFLA (Eliminating LF in Africa) DMDI projects in Uganda.

As the Project Coordinator MMDP you will deliver the programme targets and work closely with the Ministry of Health NTD Program to help with impact assessment and advocacy for the elimination of Lymphatic Filariasis in Uganda and health system strengthening. You will also identify and contribute to programme growth and development in collaboration with partners and colleagues.

Further responsibilities include:

Strategic Programme Planning and Development

• Participate in strategic planning processes to successfully drive the direction and delivery of cost-effective services for MMDP and ensure the objectives under RLM ELMA/ELFA are met and contribute to the national policies and elimination goals in Uganda.

• In collaboration with partners and Ministry of Health, help develop strategies to address the hydrocele and lymphoedema cases in Uganda as part of efforts towards elimination of NTDs in Uganda.

• Provide leadership and guidance to the programme to ensure that MMDP maps are available to help track and ensure that patients get counselling and treatment/surgeries.

• Deliver on Facility assessments - Hydrocele Facility Assessment (HFAT) and Lymphedema Facility Assessment (LFAT).

• Support patient estimation and uptake using WHO recommend approaches for patients' identification.

• Coordinate the planning, budgeting, progress tracking of both plan and budget and reporting of RLM ELMA/ELFA MMDP activities in Uganda.

Programme Management

• Provide effective management, coordination, technical advice and resource allocation necessary to support delivery of MMDP/DMDI (hydrocoele and lymphoedema) under RLM ELMA/ELFA funding.

• Support NGO partners to establish and maintain effective relationships with the Ministry of Health and other partners in order to advance sustainable national plans and integrate them into the existing public health delivery systems.

• Support implementation of Social and Behaviour Change Initiatives for Lymphedema and Hydrocele Management in Uganda.

• Oversee the surgical and self-care supply aspect of the MMDP through surgical supply of Filaricele Anatomical Surgical Task Trainer (FASTT) materials, provision of FASTT Training Package, washing kit for lymphoedema management (using lymphoedema calculator).

• Provide support for surgical delivery of hydrocoele and lymphoedema MMDP/DMDI from provision of management and surgery to case reporting, supervision and post-surgical data review and analysis.

Monitoring and Evaluation

• Lead on supporting each implementing partner in developing a system for

monitoring and evaluating programme performance.

• Provide direction and support to assist country research teams and help them to identify operational research opportunities to improve the efficiency and effectiveness of NTD elimination efforts.

Advocacy and Strategic Alliances

• Build and maintain meaningful working relationships with a variety of partners and other stakeholders at national level to strengthen opportunities for advocacy and higher visibility.

• Ensure programme information flow is maintained across the Sightsavers’ country teams and directorates, the Ministries of Health and other key partners.

Skills and Experience

As the successful candidate you will have experience, and/or a post graduate degree, in Public Health, Medical/Biological/Social Sciences or related disciplines, and have extensive experience on strategic programme development. We are also keen for the post holder to have a wealth of experience in programme/ project management in an INGO environment.

Further requirements include:

• Technical knowledge on Lymphatic Filariasis and any other Preventive Chemotherapy NTDs in Uganda.

• Experience of managing and community-based health interventions.

• A demonstrated record of accomplishment in developing and managing public health programmes.

• Understanding of the health system in Uganda.

• Experience of monitoring and evaluation (including ability to conduct and supervise impact assessment in one or more of the five PC NTDs).

This is a highly varied and involved role, and the above is not an exhaustive list of duties or required professional skills. Please see the Job Description for full details.

Candidates are welcome to demonstrate their ability to match the person specification by expanding on how their experience, training and/or qualifications might have provided them with the knowledge or skills required for the role. Successful candidates will be appointed on merit.

Next Steps

To apply for this exciting new opportunity, please submit your CV via our recruitment portal, and answer the application questions. We are particularly interested in learning of your motivations for applying.

We anticipate that interviews will take place during the week of 19 January and the evaluation process will include a written task and 2 stage oral interview, to be completed by shortlisted candidates. A separate online task may be issued to assist with shortlisting during the week of 5 or 12 January.

Closing date: 5 January 2026

As a global equal opportunities employer, Sightsavers is committed to embracing diversity throughout our workforce by creating an inclusive environment that reflects the many cultures and locations where we work. Our workforce will be truly representative of all sections of society and we will actively promote the inclusion of individuals with a disability. Sightsavers is a Disability Confident Leader and qualified people with a disability are particularly encouraged to apply.

Sightsavers is an employer that does not tolerate any form of harassment and has zero tolerance for sexual exploitation and abuse. All potential candidates will be subjected to rigorous background checks and controls.

Your role will be to support women practically and emotionally as they go through the criminal justice system.

Overall Objectives

To work within a multi-agency setting to provide a proactive service to adult victims of sexual violence within and outside the criminal justice system to:

Risk assess and maintain client safety

Help clients access their rights

Monitor and keep clients informed of case progress and provide support through the criminal justice system

Help clients access health and other services they require

Build ongoing relationships with loved ones of a victim/survivor engaged in the ISVA service

Provide an information point for loved ones on the CJS

Specialist Debt Adviser

£38,000 • 12-month FTC (potential to become permanent) • 35 hours • Hybrid (3 days on-site in NW London)
Start: ASAP 

I'm partnering with a well-established community charity in North West London to recruit a Specialist Debt Adviser for an impactful, resident-focused project. This is a brilliant opportunity for an accredited adviser who wants to deliver high-quality, FCA-regulated debt advice as part of a supportive, community-centred team.

Working on-site three days a week, you'll provide comprehensive casework support to local residents - helping people stabilise their financial situation, maximise income, negotiate with creditors and access the wider wellbeing, training and support services available through the charity and its partners.

You'll be employed on a fixed-term contract with the potential to become permanent (subject to funding), and will benefit from dedicated professional supervision from a specialist debt-advice organisation.

The role

As the Specialist Debt Adviser, you will:

• Deliver full, regulated debt advice in line with FCA standards and the Debt Advice Quality Framework

• Manage a varied and ongoing caseload, conducting weekly face-to-face appointments

• Prepare detailed financial statements, negotiate repayment plans and advocate for clients

• Support income maximisation (benefit checks, grants, vouchers, DHPs, etc.)

• Maintain high-quality case records and ensure compliance with FCA, GDPR and internal standards

• Work closely with the wider team to provide holistic, joined-up support

• Contribute to reporting, audits and service quality improvements

• Provide guidance to junior staff or trainees where required

About you

We'd love to hear from you if you have:

• Accreditation as a Debt Adviser (CMA/IMA/Wiser Adviser/Citizens Advice or similar)

• At least 1-2 years' experience providing comprehensive, regulated debt advice

• Strong casework skills and confidence handling complex, sensitive cases

• Excellent communication skills and a non-judgemental, empathetic approach

• High levels of accuracy, organisation and the ability to work independently

• Solid understanding of legislation, case law and policy affecting debt advice

• Experience using case management systems and analysing financial information

• Commitment to continuous professional development

A DRO Intermediary accreditation is desirable but not essential.

Benefits

Could you be our new Volunteer Coordinator?

Who we’re looking for

Are you dynamic and resourceful? Are you motivated by helping people to help themselves? Can you enthuse a volunteer team to support people experiencing complex and emotionally demanding issues? We’re seeking a Senior Volunteer Coordinator to maintain and develop our remote services from our office in Nottingham. 

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Head of Service Delivery, you will be responsible for recruiting, training and supporting volunteers to deliver a service to Litigants in Person, facilitating day-to-day operations, and building and sustaining relationships with key contacts at our partner university and the national court service, as well as providing line management to our Volunteer Support Coordinator.

This post is funded by The National Lottery Community Fund

Curator

Permanent, Full Time

£40,000 - £42,000 per annum

As a member of the curatorial team, you will be responsible for researching, understanding and communicating the Collections and their histories to connect visitors, wider audiences and communities to Waddesdon. You will participate in an ambitious and inclusive permanent display and exhibitions programme, and will work closely with the Senior Curator, Senior Collections Manager and other colleagues to plan and deliver the strategy for care, access and engagement for the Collections. You will contribute to the efficient running of the Collections Department, creating a sense of common purpose, encouraging innovative thinking and best practice and working within the line management structure to support junior and senior colleagues and the day-to-day running of the department.

You will participate in the wider strategy for Waddesdon and the RF as a whole and the representation of the Collections within it so that learning and skills are valued and Waddesdon’s curatorial work is recognized as an exemplar of excellence both nationally and internationally. You will work with a wide range of other departments and with external stakeholders and advisors and require good people and communication skills.

Key responsbilities include but not limited to:

• Become familiar with the whole Collection and develop research interests in specific areas which complement the existing curatorial skill set.  Aspects of the Collection which would benefit from particular focus include but are not limited to paintings (Dutch 17C paintings in particular), textiles, photographs, prints and drawings, books and sculpture)
• Undertake research as directed and lecture and publish on the history of Waddesdon and its collections and your personal research interests
• Participate in the planning and delivery of exhibitions, projects and permanent displays, leading on these as appropriate
• Help to develop, manage and deliver interpretation about the Collection in various forms (print and digital) and work with the curatorial and visitor services team to ensure that it is engaging and inclusive to a wide range of audiences
• Lead and participate in events and activities arranged by the Department and visits by groups and individuals to Waddesdon
• Work closely with the Education and Learning teams on the preparation of content for teaching and activities and with the Public Events teams on curatorial content as appropriate, for example for the Christmas displays
• Manage and undertake cataloguing projects on the Collections data base, working with the Collections Management and Archive and Records teams, including checking for duplicate records and for missing or inaccurate data

You will be a great fit if:

You have a relevant Undergraduate degree and 2-3 years’ experience in a museum, gallery, or historic house. You enjoy sharing your knowledge with colleagues, volunteers, researchers, and the public, with the ability to help with exhibitions, projects, and permanent displays.

You’ll become familiar with the Collection as a whole and develop research interests in specific areas. It is therefore important that your research and communication skills are well-developed so you’re able to lecture and publish on Waddesdon’s history.

For the full job description, please see the attached role profile. To apply, please submit a current CV and Covering Letter.

Quartet Community Foundation is seeking a visionary and strategic leader to join our senior team as Director of Development. This new role will drive our ambitious 2026–29 strategy, building partnerships, securing new funding, and growing our endowment to £100 million to support communities across Bristol, Bath & North East Somerset, North Somerset, and South Gloucestershire.

Key Responsibilities

· Develop and maintain relationships with high-net-worth individuals and key partners.

· Secure significant new funds and grow Quartet’s endowment.

· Broker strategic partnerships to support disadvantaged communities.

· Lead and motivate a team delivering philanthropy, grant-making, research, and pro bono services.

· Represent Quartet at events and networks to raise our profile.

Essential Criteria

· Proven experience in philanthropy and donor relationship management.

· Track record of securing major gifts or revenue funding.

· Strong strategic thinking and leadership skills.

· Excellent networking and communication abilities.

· Experience in the charitable sector and managing teams.

Salary & Benefits

£55,000–£60,000 per annum, depending on experience. Benefits include 6% employer pension contribution, health benefits scheme, Employee Assistance Programme, Cycle to Work scheme, and generous holiday entitlement.

Location

Based at our central Bristol office with travel across the region. Hybrid working available.

How to Apply

Download the Recruitment Pack and Application Form from our website. 

Customer Services Manager

We are seeking an experienced customer service leader to drive high quality resident-focused services within a values-led housing charity.

Salary: £50,000

Location: Hybrid, Hammersmith London

Hours: Full time, 35 hours per week including mandatory office day on Tuesdays

Contract: Permanent

Closing date: Wednesday 24 December

Interview date: Thursday 8 January, Hammersmith

About the Role

As Customer Services Manager, you will lead and develop the charity’s customer services, resident engagement and communications functions. Your work will help deliver the organisation’s mission of providing safe, secure and good quality affordable homes for single women across London.

Reporting to the Director of Operations and managing a team that includes Customer Service Advisors, a Resident Engagement and Resolutions Officer and a Communications Officer, you will ensure services are consistent, resident centred and delivered right first time.

Key responsibilities include:

• Leading customer services, resident engagement and communications across the organisation
• Ensuring prompt, high quality responses to all queries related to repairs, estates and tenancy management
• Developing effective systems for complaints handling that reflect the charity’s Complaints Policy and Housing Ombudsman principles
• Maintaining up to date knowledge of legislation, regulatory standards and best practice
• Monitoring contractor performance and holding regular review meetings
• Producing performance reports and using data to identify improvements
• Embedding learning from resident feedback into service design
• Managing budgets, approving invoices and overseeing repair authorisations
• Supporting organisation wide planning as part of the Extended Management Team
• Providing clear leadership, managing performance and encouraging collaboration across teams

About You

You will be an experienced people manager with a passion for delivering excellent customer service. You will bring a proactive, solutions focused approach and the ability to lead a team through growth and improvement.

Essential skills and experience include:

• Strong experience in a customer focused management or supervisory role
• Knowledge of responsive repairs or property maintenance
• Experience handling complaints and producing clear written responses
• Strong communication, relationship building and presentation skills
• Competence in MS Office with good analytical and reporting abilities
• Ability to interpret customer insight and performance data to drive service improvements
• A collaborative leadership style with a commitment to equality, diversity and resident wellbeing

A background in social housing is helpful but not essential. A positive attitude, professional curiosity and a commitment to delivering great services are what matter most.

About the Organisation

The organisation provides affordable, safe and good quality homes for single women across London, with almost 1000 properties and the largest sheltered housing provision for single women in Kensington and Chelsea. With a proud history dating back to 1920, the organisation is driven by strong values, a resident first approach and a commitment to championing women’s housing needs. These are exciting times, with over 160 new homes in development and a continued focus on delivering excellent services.

Other roles you may have experience of could include: Customer Service Lead, Resident Services Manager, Housing Services Manager, Customer Experience Manager, Repairs Service Manager, Tenant Engagement Manager. #INDNFP

We are looking for an energetic, motivated self-starter keen to take on new challenge, and to adapt their varied skills to join us and support our community. This role will have you tackling different things every day. You will ensure that our office runs smoothly, and that key corporate and HR processes and procedures comply with law and with our policies. Working with everyone, you’ll actively enjoy the collegiate atmosphere which we value as a team.

You will be curious, courageous, able to quickly understand our work, (and to ask for help when you don’t) and you’ll have the self-belief and capacity to develop trusting relationships with stakeholders at every level.  You will have an appetite for detail, and a focus on standards.

See the attached Job Description for more details.

How to Apply

We will be assessing applications on a rolling basis.

• Please send us an up-to-date CV including a daytime phone and email contact, and a brief covering email of no more than 250 words - see the job description attached for details on which email address to sue. 
• The closing date and time for applications is 9am, 8th January 2026.

We reserve the right to close applications prior to the closing date if we receive elevated levels of interest and/or secure a successful applicant for the role.

Air Ambulance Charity Kent Surrey Sussex (KSS) is a pioneering, purpose-driven charity at the forefront of Helicopter Emergency Medical Services (HEMS). For over 35 years, we’ve delivered world-class, pre-hospital emergency care across Kent, Surrey and Sussex—responding to over 3,000 incidents last year alone and saving countless lives. Operating 24/7, 365 days a year, our highly skilled, multi-disciplinary team uses cutting-edge technology and medical innovation to reach patients in under 30 minutes, wherever they are in our region.

KSS is a complex and ambitious people centred, and values led charity with a unique culture across clinical, aviation, fundraising, marketing and communications, and corporate services. With a daily operating cost of £57K and 91% of our total income raised through public generosity, we are proud to be one team with one purpose – saving lives and ensuring the best possible patient outcomes. Our headquarters at Rochester Airport and aircraft base at Redhill Aerodrome enable the delivery of the highest standards of pre-hospital emergency care across our communities, helping us reach more patients and save more lives.

We are now seeking a strategic, values-driven Executive Director of Corporate Services to join Team KSS—a highly collaborative, expert team united by our vision of an end of preventable loss of life from medical emergency. This is a unique opportunity to play a pivotal role in shaping the future of one of the world’s leading air ambulance charities.

Executive Director of Corporate Services

Air Ambulance Charity Kent Surrey Sussex (KSS)

Across Rochester, Kent and Redhill, Surrey, with flexible working considered

Circa £110,000 full time equivalent, with four day a week working considered

The role

It’s an exciting time for KSS as we refresh our strategy and take bold, collaborative action to reach more patients, improve more outcomes and save more lives. As Executive Director of Corporate Services, you’ll lead a broad portfolio of strategic and operational functions to support the delivery of the strategic plan and our lifesaving service. You’ll work closely with the Chief Executive and Board of Trustees, supported by a talented team and expert advisors, to ensure KSS remains a well-run, ethical, and innovative organisation. No matter the role at KSS, everyone is fearless and tireless in fighting to save even more lives.

About you

We are seeking a highly collaborative, financially competent leader, with:

·Commercial acumen with proven experience at a senior leadership level in treasury and finance management, budgeting and business planning

· A track record of working in innovative and ambitious environments, through a highly supportive and collaborative approach

· Experience of identifying, planning for and delivering new opportunities and efficiencies that maximise organisational-wide effectiveness.

Crucially you will be inspired by our critical work to save the lives of the thousands of people across our communities every year and our vision of an end to preventable loss of life from medical emergency.

Inclusion

KSS is committed to creating an equal, diverse and truly inclusive culture where everyone feels welcome and able to be their authentic selves. We believe that everyone has the right to live without fear or prejudice, and be treated fairly, and with respect and dignity regardless of sex, race, age, gender, disability, sexual orientation, background or religion or belief and we welcome applications from those with protected characteristics.

How to Apply

For further information, to access the appointment brief and to apply to this role, please visit the Prospectus website.

If you have any queries or wish to have an informal discussion about the opportunity, please contact our retained advisors Anna Gardet or Erica Ritchie. 

Recruitment Timetable 

Deadline for applications:  Monday 19th January 2026

Interviews with Prospectus: 26th – 30th January 2026

Engagement meetings with KSS: 4th February 2026

Interviews with KSS: w/c 9th February 2026

Become an Apprentice Worker and use your lived experience to inspire clients throughout their recovery while gaining a qualification and working on your professional development.

At St Mungo’s, we believe in creating opportunities for people with lived experience of homelessness, substance use, mental health challenges, involvement with the criminal justice system, and/or recovery services. Our Apprenticeship Scheme is designed to help you build a career while making a positive impact. We have opportunities available for 18 month fixed term contracts as Client Support Apprentice Workers.

What you’ll do as an Apprentice Worker

Working as Client Support Apprentice Worker, you will complete practical work experience and academic learning, and work alongside colleagues, students and volunteers working together to empower clients, with a variety of needs in achieving personal goals.

• Gain practical experience and skills in caseload management while working in a person-centred way to support wellbeing and recovery.
• Learn how to deliver day-to-day services while collaborating with colleagues and external partners.
• Have opportunities to shadow experienced staff and receive on-the-job training, observing how we empower our clients to access the right support and move on.
• Complete the practical element of your apprenticeships with meetings and event attendance as well as formal learning while completing a Level 3 Peer Worker qualification.
• Complete on and off the job learning, shadowing and development opportunities.
• You will receive support and supervision from an Apprenticeship Advisor as well as a direct line manager, every step of the way.

Where you’ll work

We’re excited to offer 2 Client Support Apprentice Worker opportunities, joining the team in the London Borough of Camden in the following services:

Camden Shared Houses: A large service spreading across 6 properties and supporting over 40 clients with their needs around homelessness, substance use, mental and physical wellbeing. This service works closely with Camden Council, other accommodation providers in the Adult Pathway, CAPP nurses, and other local services to ensure clients receive holistic support and move towards independence.

North Camden Mental Health Accommodation Services: A mental health supported accommodation service supporting clients with high and low support. Generally, clients move to high support services from hospital and move on from there to low support and then into independent accommodation in the community. This service works closely with other providers within the Mental Health Pathway and community mental health teams.

What we’re looking for

We’re looking for self-motivated people who can bring their own lived experience of recovery or using services, and use it positively and appropriately to inspire and empower our clients on their journey.

• You will have great communication and listening skills, empathy, and a genuine desire to make a difference.
• You will have some experience through volunteering or working in a similar setting, basic admin and IT skills and a  proactive attitude towards learning.
• If this sounds like you, we encourage you to apply!

If you don’t think you meet all of the requirements, we would still love to hear from you. You can find more information about the scheme and our contact details on our website, why not get in touch with the team who can answer your questions. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on Monday 12 January 2026

Interview and assessments: between 27-29 January 2026

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• A full-time, paid role (37.5 hours per week) for 18 months.
• A comprehensive training programme.
• A dedicated team to support and empower you.
• Excellent development and growth opportunities
• A diverse and inclusive workplace
• Great pay and other benefits

The Survivor Engagement and Activism Coordinator leads the Helen Bamber Foundation’s work to ensure that survivors of trafficking, torture, and human rights abuses are meaningfully involved in shaping services, influencing policy, and driving social change. Working within the Community and Integration team, the post holder safeguards and supports clients as they participate in advocacy, leadership, and organisational development projects.

They oversee key survivor engagement programmes, including the Ambassadors for Change advocacy and leadership programme, the Client Voices Forum, the Board Advisers, and the Alumni Network. This involves coordinating training, facilitating meetings, supporting campaigns, managing administrative processes, and ensuring survivors are prepared, empowered, and safe throughout their involvement.

The role also involves developing innovative ways for survivors to collaborate with staff, contributing to service design, organisational strategy, and sector-wide initiatives. The post holder builds relationships across the asylum and modern slavery sectors, manages lived experience opportunities, and may support client progression and education casework when needed.

Throughout all responsibilities, the Coordinator champions survivor leadership, promotes diversity and inclusion, maintains the ethos of the charity, and practices strong self-care while working with traumatic material.

People Services Manager

We are seeking an experienced HR professional to lead a high quality people service and support a positive and inclusive working culture.

Position: People Services Manager
Salary: £45,122.22 - £47,430 per annum
Location Doncaster or hybrid, with travel to sites
Hours: Full time
Contract: Permanent
Closing date: 19th January 2026

About the Role

This is a key leadership role that oversees the delivery of a high performing People function. You will lead a small team to deliver an annual People Plan that supports organisational priorities, enables colleagues to do their best work and drives a consistent, customer focused HR service.

Working closely with senior leaders, you will shape and deliver initiatives across Equality, Diversity and Inclusion, Reward and Recognition, Learning and Development, wellbeing, employee relations and organisational development. You will also support the transformation programme, including HR system improvements and developing a culture of effective HR business partnering.

Key responsibilities include:

• Leading and motivating the People Services team to deliver a high quality advisory and partnering service
• Developing and delivering the People Plan in line with organisational priorities
• Overseeing the implementation and monitoring of the Equality, Diversity and Inclusion plan
• Ensuring managers receive clear, compliant and practical HR advice across all areas
• Promoting a healthy working environment and wellbeing initiatives
• Supporting delivery of the Reward and Recognition strategy
• Overseeing induction and engagement activities
• Leading on Learning and Development needs analysis and delivery
• Managing HR data, reporting and workforce insights for senior leadership and governance
• Leading policy development and review
• Providing HR expertise and project management input on organisational projects
• Acting as People Lead for governance reporting and workforce assurance

About You

You will be an experienced HR leader who enjoys developing teams, improving services and shaping a positive workplace culture. You will bring strong partnering skills, sound employment law knowledge and the confidence to influence at all levels.

Essential experience and skills include:

• Experience leading a People or HR function across multiple sites
• CIPD Level 7 or equivalent expertise
• Strong HR business partnering skills across the full People agenda
• Experience implementing or optimising HR systems and self service
• Up to date knowledge of employment law and risk management
• Experience managing change and supporting organisational development
• Strong communication and relationship building skills
• Successful leadership of HR teams
• Budget management experience
• Ability to manage multiple priorities and work to deadlines

About the Organisation

You will be joining an organisation with a clear mission and values, committed to creating a positive environmental and social impact. The team prides itself on making a real difference, working collaboratively and continuously improving. Colleagues work with a shared purpose, supporting each other and working hard to deliver the best outcomes for communities and the environment.

Other roles you may have experience of could include; HR Manager, Head of People, People Business Partner, HR Business Partner, Senior HR Advisor, People and Culture Manager, HR Operations Manager, People Lead, Organisational Development Manager.

We kindly request that recruitment agencies do not reach out regarding this role.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Purpose of the job

This role creates a positive impact for young people by providing practical and operational support for the delivery of Year 3 of the Summer Jobs programme. The post holder will contribute to effective coordination, administration and delivery by managing key processes, systems and communications, supporting partners and internal teams, and helping to ensure delivery is well organised, safe and compliant throughout the summer period.

Working closely with the Summer Jobs Programme Manager and colleagues across Network Delivery, you will support delivery through coordination of partners, contracts, due diligence and training activity. You will manage programme communications and inboxes, support relationship building with referral partners, and contribute to marketing, resources and learning materials. You will support issue management during delivery, gather insights from delivery activity, and contribute to continuous improvement of the programme offer for young people.

The Summer Jobs Programme (funded by the Youth Endowment Fund (YEF) (YEF) and Youth Futures Foundation (YFF)) offers young people, aged 16-20 who are at risk of violence, a six-week paid work placement. The programme aims to improve the young person’s wellbeing and mental health while supporting them with employability skills and self-confidence. The young person is supported by a dedicated youth worker as part of their placement.

Planning is now underway for the 2026 programme, which aims to support a further 860 young people through placements across England and Wales. The initiative draws inspiration from successful programmes in the US and builds on the achievements of the first two years years. The Summer Jobs Programme has engaged over 800 young participants since its inception in 2024

Key responsibilities

Programme delivery

• Support the delivery, governance and evaluation of Year 3 of the Summer Jobs Programme through effective coordination, administration and process management

• Act as the central point of contact for the Summer Jobs Programme inbox, developing and maintaining systems to manage queries efficiently, forward requests appropriately and onboard team members to agreed processes

• Support the Delivery Team with partner and contract management throughout the programme, including coordinating onboarding and Expressions of Interest, drafting and reviewing SLAs, completing due diligence checks, processing supplier forms, coordinating visits and ensuring all documentation and records are kept accurate and up to date

Training, meetings and coordination

• Support the planning and delivery of Summer Jobs training activity, including resource development, event logistics, attendance tracking and maintenance of attendance logs

• Coordinate Summer Jobs meetings, including working group and steering group meetings, supporting agenda preparation, minute taking, action logs and internal follow up

Relationships, communications and resources

• Build and maintain effective working relationships with referral partners, including local authorities and national organisations, to support programme delivery and referral processes

• Support marketing and communications activity by drafting copy for newsletters, emails and programme materials, including pulling together Delivery Partner newsletter content

Experience We're After

• Experience supporting the delivery of programmes or projects

• Experience coordinating the effective operation of project management and/or governance processes

• Experience working with partners or stakeholders, both internally and externally

• Experience coordinating activities, tasks or events and keeping accurate records

• Experience working with data or systems to support programme delivery

• Experience working in a team and managing competing priorities

• Experience with incident management

Why work at UK Youth?

UK Youth is a leading charity that exists to ensure all young people are equipped to thrive and empowered to contribute at every stage of their lives. We have influence as a sector-supporting infrastructure body, a direct delivery partner and a campaigner for social change. As outlined in our 2025 #unlockingyouthwork strategy, we believe youth work is a catalyst for change that young people need now more than ever. We play a unique role in addressing; the lack of investment into the youth sector, the lack of cross-sector understanding of how youth work makes a difference and the limited opportunities to embed effective solutions.

 We are building a movement of change; galvanising likeminded individuals, organisations, government, and businesses from all sectors, to work together and deliver system change for all young people. Together we will create a society that understands, champions, and delivers effective youth.

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: Monday 5th January 2026 at 23:59pm (midnight)

Provisional Interview Dates: W/C 12th Januray 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.

We have an exciting opportunity for an Independent Domestic Violence Advisor covering the Tamworth Area to join the New Era team working 37.5 hours per week. The role will focus on the identifying risk and meeting the needs of those affected by domestic abuse. The role will be covering the Tamworth area but travel pan Staffordshire will be required.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role will work across Staffordshire and Stoke on Trent, but will be based in our Stafford office. Hybrid working is considered following our mandatory six month probationary period. Travel across the whole of Staffordshire will be required.

As an IDVA you will be asked to:

• Provide a pro-active, high quality, frontline service to victims of domestic abuse through on-going risk assessment, individual safety planning, advocacy, emotional and practical support.
• Work within a multi-agency framework consisting of the MARAC and local partnership responses to domestic abuse to keep safety central to all services for victims of domestic abuse
• Promoting the service and raising awareness of issues arising, minimising barriers and improving access to support

You will need:

• Experience of providing support those affected by domestic abuse
• Experience of undertaking need and risk assessments and creating safety plans
• Experience of the MARAC and other partnership processes
• Experience of multi agency working

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.