Supporter services jobs in gloucester, gloucestershire

About The Role

Do you have experience in working with vulnerable people with complex needs in a Housing,  Hostel or Supported Accommodation environment? 

We have two roles available, one in Cirencester and one in Witney. 

 
We have a new Housing job opportunity where you will be working with a team of Housing professionals with the aim of supporting some of the districts’ most vulnerable adults to move on from temporary accommodation. 

You will be managing all temporary and emergency accommodation placements on behalf of Cotswold District Council. The role involves working closely with homeless clients in various emergency accommodation arrangements. The aim is to assist these individuals in accessing affordable housing options and ultimately reducing the time they spend in short-term accommodation.

• You will be based primarily within one of our Hostels working intensively with homeless clients to enable them to access the full range of affordable housing options with the aim of reducing time spent in short term accommodation.

• The role involves travel across our district to visit homelessness households in their temporary accommodation (including Hostels and various B&B’s) with the aim of assisting them with maximising all of the housing options available to them to ensure that they are able to move on from temporary accommodation as soon as possible.

• Create bespoke ‘Tenancy Ready’ plans for each client and ensure that they have access to the appropriate support and resources to achieve this.

• You will also take part in assisting the Temporary Accommodation Supervisor in ensuring that full risk assessments are carried out on each client before being offered a placement in Council managed accommodation.

• Assist with the daily running of the homeless hostel’s, ensure repairs are promptly reported to the Property Service Team and assist with ensuring H&S risk assessments are up to date and adhered to.

What we are looking for…

Someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

Teamwork is essential for this role to work effectively with colleagues and external agencies.

Please note you will be based at the hostel 5 days a week and will need the ability to travel as required.

For more information about this role please see the Job Description/Person Specification.

You will need…
• GCSEs (5 A-Cs or equivalent, including Maths and English)
• Experience of working in a Housing, Supported Housing or Homelessness focused service
• Experience of working with vulnerable people and people with complex needs

Special Conditions…
• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check

Publica is a unique place to work – we are a local government organisation with a twist! Publica wants to transform the way local services are delivered. To help do this we have started to fundamentally rethink the way we design our services in the digital era so that Publica is a customer-focused organisation driven by real user needs.

What can we do for you…
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 7% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with huge tax and NI savings to be made on electric cars
• Access to digital financial advice (covering your pension scheme, mortgages and other finances)
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary
• These are just a handful of the benefits that you can enjoy when you join us!

To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

Your application will not be considered if you have not provided a supporting statement, in addition to your CV.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Our organisation is committed to safeguarding the welfare of vulnerable adults, young people and children.  Safer recruitment practices are applied to all job vacancies. Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

We have an exciting opportunity for an External Trainer to join the Learning and Development team working from home, 30 hours a week on a 12-month fixed term contract.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This is a home based role that will include travel across England and Wales when delivering training. You will be working within a specific project that delivers learning externally to other organisations outside of VS. Your primary goal will be to design and deliver high quality learning interventions based on what our customers need.

As an External Trainer you will:

• Manage, coordinate and deliver professional, engaging and interactive training sessions to external clients using a range of facilitation methods, ensuring delivery aligns with agreed training objectives, materials and quality standards.
• Lead on the design and development of bespoke learning content to meet client needs and support strategic goals.
• Build strong relationships with key internal and external stakeholders, developing and maintaining close relationships with external clients.
• Responsible for managing delegates, dealing with any issues that arise throughout the learning session. Ensure that all nationally directed learning is delivered in line with the approved materials and standards.
• Lead on the continuous improvement of training, using assessments and feedback to make recommendations for amendments. Review and update training content regularly to ensure relevance and effectiveness.

You will need:

• Experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise
• Experience of designing and delivering training for adult learners, ideally within a commercial or client-facing environment
• Experience of delivering soft skills training and experiential learning activities
• Ability to develop a range of learning and development solutions that meet client priorities
• Experience of planning courses and evaluating outcomes
• A driving licence as this role does require frequent travel across England and Wales

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the role:

We’re searching for an experienced and ambitious corporate fundraising professional, to drive Back Up’s corporate partnerships programme.

In this pivotal role, you’ll develop and deliver a strategy to secure and grow mid and high-value, long-term partnerships that support our mission to support people affected by spinal cord injury. You’ll build strong relationships with new and existing partners and collaborate across teams to create impactful projects that align with our values. We pride ourselves in the strength of our partnerships and the difference we make together.

This is a fantastic opportunity for someone with a strong track record in partnerships and sponsorships who is passionate about creating social impact and building meaningful, long-term relationships.

For full details please see our job description.

About us: 

At Back Up, we have big ambitions. We launch our bold new strategy in April 2025 and together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they need. We have a unique portfolio of high-impact services, and we are the only spinal cord injury charity in the UK providing dedicated services to children and young people.

At Back Up, inclusion is at the heart of everything we do. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries. 

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. Previously, Back Up was voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver. 

About The Role

What if your product vision could transform how one of the UK's largest charities delivers life-changing support to families affected by dementia? Imagine building digital products that empower millions of people to access the support, hope, and breakthrough research they need most? 

About the opportunity 

As Product Lead, you'll oversee the software products and tools that underpin our vital dementia services, funding generation, and campaigning efforts. You'll be at the heart of our exciting Technology Transformation programme. Leading high-performing product teams to deliver modern, secure and user-centred solutions that enhance our capabilities and maximise our impact. 
 
This is an impactful role within our Digital team and part of our Technology Directorate, working closely with the Associate Director of Digital & Data. You'll line manage Senior Product Managers in a matrix environment while establishing our product approach and community of practice. You'll lead multidisciplinary teams using agile methodology to create products that help thousands of people get support from us daily. 

If you're a passionate product expert looking to lead transformational digital change that makes a meaningful difference, we'd love to hear from you.

About you 

You're an accomplished Product Lead with extensive experience delivering high-transactional digital products and platforms in large, complex organisations. You have a proven track record of leading multidisciplinary teams using agile methodology, and you're passionate about user-centred design and data-driven decision making. You thrive on mentoring others and building product communities that deliver exceptional results. 

You'll have:

- Successful track record of leading multidisciplinary teams to deliver high-transactional digital products and platforms using agile methodology in a large and complex organisation.
- Extensive experience in understanding user, organisational, and technical needs and balancing these when setting product strategy and direction.
- Proven experience of researching, prototyping, launching and scaling products, platforms, and end-to-end services from inception to live.
- Significant experience working with cloud architecture and infrastructure and managing relationships between interdependent technology teams.
- Strong influencing skills with the ability to persuade and negotiate with stakeholders at all levels, including CEO, board and trustee level.
- Commitment to sharing knowledge, having mentored and coached others with a passion for working collaboratively.
- Passionate about Tech for Good with a proven desire to work in an equity-driven organisation solving complex problems. 

What you’ll focus on:

- Leading and delivering digital products, platforms, and end-to-end services that directly support people affected by dementia through strategy development, stakeholder management, and value-driven outcomes.
- Managing and developing product team members, establishing product ways of working that support our mission and strategy while building a culture aligned with our organisational values.
- Taking an active leadership role in our Digital team. Working closely with communities of practice and specialist discipline leads to define and deliver our Digital strategy.
- Developing ambitious product visions and strategies, engaging teams across the organisation to understand priorities, align plans, and communicate effectively with senior stakeholders.
- Using qualitative and quantitative data to make informed, outcome-focused decisions while translating vision into prioritised, deliverable goals that track product performance and user outcomes.
- Creating user-centred solutions by identifying user needs based on evidence, translating user stories, and proposing design approaches that improve overall user experience.

Ready to be part of something impactful? Join the digital transformation of one of the UK's largest charities. Where your product expertise helps build the society it takes to beat dementia and deliver help and hope to millions. 

Important Dates

Application Deadline: 23:59 on Sunday 17th August.
Applications will be reviewed: Week commencing 18th August.
Interviews will take place early-mid September.
 
The interview process will include a task, followed by a competency panel interview taking place via Microsoft Teams on the same day. Candidates will need to allocate 2 hours of time on the day of their interview. 

About Alzheimer's Society

Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we’re working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer’s Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.

Job Purpose

To lead on the planning, delivery, optimisation and performance reporting of insight-led, multi-channel marketing campaigns that support acquisition, engagement and retention objectives across HACT’s products and services portfolio. The role is central to ensuring our marketing activity is targeted, measurable, and delivers clear value for our organisation and stakeholders.

Role Description

We are looking for a confident, motivated and results-driven marketing professional with a strong background in multi-channel campaign development and communications who is keen to work for a purpose-driven organisation. This role is ideal for someone who thrives in a fast-paced environment, loves creating high-performing campaigns and wants to make a tangible difference through their work.

You will be responsible for planning, executing and evaluating targeted, insight-driven marketing campaigns that drive awareness, engagement and lead generation across a wide range of HACT’s projects, services and propositions. You’ll work closely with the Head of Marketing and teams across the organisation to bring our brand, offers and showcase the impact we create to all our audiences.

With hands-on responsibility for our developing and delivering campaigns utisiling the CRM and omni platforms, you will lead campaign planning and performance reporting, ensuring our messaging is always on-brand, relevant and effective. This role offers a fantastic opportunity to take real ownership and innovate within a small, high-impact team.

Responsibilities

• Design, deliver and evaluate high-impact marketing campaigns across all channels to promote HACT’s services, projects and charitable purpose.
• Apply audience segmentation, personalisation and targeting strategies to ensure effective communication with varied customer groups.
• Create and manage content for campaign assets, including landing pages, emails, blogs, social media and event materials.
• Deliver campaigns using digital tools such as Email management suite,Buffer, Google Analytics, and CMS platforms and optimise through data-driven insights.
• Lead the use of the CRM to support audience segmentation, campaign management and reporting across the customer lifecycle.
• Develop KPIs for campaigns and lead on performance tracking, reporting and continuous improvement.
• Manage the HACT website, ensuring content is current, accurate, SEO-optimised and designed to convert.
• Deliver engaging, timely and strategic social media activity across all key channels.
• Oversee and deliver email marketing campaigns with targeted content and personalisation to maximise engagement.
• Coordinate online and face-to-face events from a marketing and communications perspective to ensure strong attendance and experience.
• Support PR, media and thought leadership activity to increase brand reach and reinforce HACT’s sector voice.
• Build effective working relationships across teams and stakeholders to develop marketing briefs, assets and cross-channel campaign plans.
• Continuously review and evolve marketing and campaign processes to increase impact, relevance and return on investment.

Required Skills

• Proven experience of planning, delivering and reporting on end-to-end marketing campaigns.
• Strong working knowledge of digital marketing platforms, CRM tools and campaign reporting
• Experience applying segmentation, targeting and personalisation to improve campaign outcomes.
• Confident content creation and copywriting skills across web, email, social and print formats.
• Excellent organisational and time-management skills with the ability to prioritise effectively and work flexibly.
• A proactive, collaborative, and resilient mindset, able to manage a varied and fast-paced workload.
• Strong analytical skills and ability to translate campaign data into actionable insights and recommendations.

Job Accountabilities

This role will be directly accountable for:

• Marketing campaign planning and delivery across all HACT product and service areas.
• CRM-led customer communications and audience engagement journeys.
• Performance marketing KPIs and campaign impact reporting.
• Content creation for digital campaigns, websites and social channels.
• Event marketing and promotion planning and execution.
• Supporting broader communications activity including PR, media and stakeholder engagement.
• Ensuring HACT’s brand and tone of voice are consistently applied across all marketing outputs.

Application deadline August 22nd.

JOB PURPOSE

To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.

To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.

To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.

KEY DUTIES AND RESPONSIBILITIES

Deliver individual strategic projects/business plan objectives for the team

Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards.  This includes:

• Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable

• Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis

• Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process

• Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.

Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:

• Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.

• Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.

Project compliance and quality requirements are achieved by:

• Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.

• Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.

• Escalating risks promptly and appropriately.

• Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.

• Contributing to the design of monitoring and reporting processes.

• Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.

• Ensure that work undertaken reflects and supports equality and diversity.

Support the implementation of best practice systems and processes

Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:

• Providing reports and/or data on trends, compliance, and quality.

• Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.

• Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.

• Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.

• Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.

• Support the development and/or updating of content for information systems.

Maintain expertise and insight

• Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.

• Be proactive in identifying external and internal contacts to inform activity to improve service delivery.

• Advise managers on recent developments in field of work.

• Undertake research and analysis in field of work.

Contribute to team

• Be an active member of the Quality Team, identifying opportunities for your own development.

• Provide regular updates to the Quality Manager regarding partners quality and processes.

•  Contribute to the good and efficient working of the team in delivering against the business plan.

•  Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.

•  Compliance with LCALC policies and procedures, including health and safety.

•  Undertake any other duties as may be reasonably required within the scope of the role.

ADDITIONAL DUTIES AND RESPONSIBILITIES

• To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.

• To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.

•  To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.

PERSON SPECIFICATION – Quality Officer / Central Supervisor

QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE

(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.

(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.

(3) An understanding of compliance monitoring and performance management.

(4) A proven commitment to continuing professional development.

SKILLS AND ABILITIES

(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.

(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.

(7) Proven ability to identify service delivery issues affecting quality

(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines

(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills

(10)Excellent influencing, negotiating and administrative skills.

(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.

(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.

QUALITIES

(13) Commitment to initiatives to combat poverty and social exclusion

(14) Energetic and self-motivated

(15) Commitment to equal opportunities

(16) Willingness to accept direction and supervision

(17) Willing and able to work outside office hours from time to time

(18) Commitment to the aims of Leicester Community Advice and Law Centre

OTHER REQUIREMENTS

(19)  Must have access to own car and be willing to undertake travel throughout  Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.

(20)  Willing and able to work remotely and/or from home.

Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.

About The Role

Do you want to be part of empowering individuals to find their own solution to their housing crisis? This may be the job for you!

We have two roles available, one in Cirencester and one in Witney. 

You will provide a comprehensive homelessness service to customers with a range of housing related issues on behalf of Publica and involved with assisting in the day to day running of Publica’s Homeless Hostel’s.

Creating individual housing plans for every applicant which fully reflects their needs and circumstances, whilst managing and resolving caseloads for those currently experiencing a housing crisis. Sourcing appropriate short term and long term accommodation to assist the council in discharging its duties, whilst maintaining accurate records both written and electronically and ensuring they are captured and recorded accurately.

You will be required to represent the section/department at meetings/working parties/case conferences as appropriate and maintain a thorough knowledge of Housing and related legislation, including the Housing Acts, case law, the Homelessness Reduction code of guidance and good practice in the implementation thereof.

What we are looking for…

 
The successful candidate will be analytical and confident in interpreting housing legislation, with strong decision making skills essential for delivering effective homelessness prevention and relief services. 

You will be someone who values structure, confidentiality, and professionalism as much as they do empathy and support. You will be expected to handle sensitive personal information with the utmost discretion, in line with GDPR and safeguarding protocols. Maintaining client confidentiality is non-negotiable in this role. 

This role requires a strong understanding of professional boundaries and the ability to maintain them — even in emotionally complex situations. This is a rewarding but demanding role — ideal for someone who thrives on helping others in crisis, but who understands the importance of clear boundaries, resilience, and confidentiality. 

You will need resilience and adaptability as you will often work with people experiencing stress, crisis, or confrontation, so it is essential you can manage these situations calmly and confidently. Being emotionally resilient and understand how to support others without becoming personally involved or emotionally entangled.

Teamwork is essential for this role to work effectively with colleagues and external agencies.

Please note you will need to be in the Witney/Cirencester offices 2 – 3 days a week and have the ability to travel within the district as required.

You will need…

• GCSEs (5 A-Cs or equivalent, including Maths and English) Please confirm what qualifications as not clear on JD
• Experience of working with vulnerable people
• Experience of working with people with complex needs
• Communicates effectively at all levels (excellent verbal and written skills)

For more information about this role please see the Job Description/Person Specification.

Special Conditions…

• Full UK Driving Licence with access to a vehicle for work purposes
• DBS Check
• Expected to work reasonable additional hours in line with the needs of the service

What can we do for you… 

• Agile working allowing a mix of home and office working
• Flexible working arrangements (depending on the role)
• 27 days paid annual leave (pro rata if you are working part time) plus bank holidays and an extra two volunteering days off a year for you to support a charity of your choice
• Renewed again for another year there is a Health cash plan giving you cash back on health, dental and eye care
• Pension scheme with a good employer contribution of 5% of your earnings
• Employee Assistance Programme 24/7, providing positive, preventative and supportive advice and counselling to deal with everyday events and issues
• Cycle to work scheme
• Salary sacrifice car lease scheme with significant tax and NI savings to be made on electric cars
• Generous sickness cover above statutory entitlements
• Additional income protection, covering 50% of your salary for potentially a further five years if you are unable to work due to sickness or injury
• Life assurance, currently four times your annual salary

To apply for this position please click on "apply now" within this page and submit your CV and supporting statement. Please apply for the role at the location you prefer to work at. Please tell us about your skills, knowledge, qualifications, experience and how they meet the criteria listed above and in the job description/person specification. It’s important that we’re a good fit for each other, so let us know what’s important to you and why you want to work for Publica Group Ltd.

Accredited of the disability confident scheme, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy/ies - Please state this within your covering statement or in a separate email. 

Safer recruitment practices are applied to all job vacancies. Successful candidates will be required to complete a pre-employment medical questionnaire; provide references;  proof of identity; nationality and immigration status; three years’ employment or education history (if applicable) and, in some cases, verification of criminal record.

About Us

You will be employed by Publica Group Ltd which was created by four partner Councils (West Oxfordshire District Council, Cotswold District Council, Cheltenham Borough Council and Forest of Dean District Council) to deliver more efficient and improved services. 

Publica is a unique place to work, established to transform the way local services are delivered, fundamentally rethinking the way our services are designed and delivered in a digital era, making us a customer-focused organisation driven by real user needs.

JOB OPPORTUNITY

Job Role:

Deputy CEO

Start Date:

ASAP

Contract:

Permanent / Full time

Salary:

£50,000 per annum plus additional benefits

Location:

Remote working from home with occasional travel

Closing Date for Applications:

6th August 2025

Interviews likely to be on

18th/19th August 2025

 

Role Overview

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003. Each year, more than 200 families lose a loved one to domestic homicide or suicide or sudden death following domestic abuse. We help these families in many ways, our prime function being to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after fatal domestic abuse. 

AAFDA are recruiting a Deputy CEO to join our remote team to play a pivotal role in ensuring our operational success, driving key programmes, enhancing organisational performance, and supporting income generation efforts.

As Deputy CEO, you will be a key leader in transforming our vision into action. Working closely with the CEO, you will ensure the smooth running of the charity’s day-to-day operations and your leadership will enable AAFDA to reach new heights in both impact and growth.

We need someone with the passion and conviction to help us push for the big changes needed and the expertise to develop and position our strategy, influencing, campaigning and fundraising accordingly. The right person will be comfortable embracing chaos, and will convey resilience and calmness under pressure.

We welcome applications from candidates with experience of domestic abuse.  We are also committed to diversity and strongly encourage applications from those with Black and/or Minoritised backgrounds.

To Apply: Please see the job description and person specification. Please apply by submitting your C.V. and a supporting statement, which will be no longer than 4 sides of A4 and covers your experience and ability to fulfil the person specification.

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

Over the coming year, The Drive Partnership is looking to review, update, and design new training to offer to The Drive Project workforce. To lead this work, we are recruiting a Drive training team made up of a Senior Training Lead, Training Lead and Training Coordinator.

This role offers a unique opportunity to support the upskilling of The Drive Project workforce and advance The Drive Partnership’s mission to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term until March 2026 with potential for 12-month extension to March 2027 - pending funding confirmation.

About Drive

The Drive Partnership, formed by Respect, SafeLives and Social Finance, is working to transform the national response to perpetrators of domestic abuse. We work to end domestic abuse and protect victims by disrupting, challenging, and changing the behaviour of those who are causing harm. Together we have developed the Drive Project to address a gap in work with high-harm, high-risk perpetrators of domestic abuse. We also work to advocate for systems and policy change- to develop sustainable, national systems that respond more effectively to all perpetrators of domestic abuse.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9am on Tuesday, 5th August 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Are you an experienced administrator looking for a new challenge? Would you like to work as part of a small, supportive team of colleagues who are all committed to the Humanimal Trust Vision? If so, this could be the perfect opportunity for you! 

Job Description: Administrative Assistant 

Hours:

20 hours per week – Working days subject to discussion at interview.

Salary:

£26,000 (pro rata £13,000)

Reports to:

Administration and Finance Manager

Location:

The role is a remote, work from home position, however the post holder will be required to work flexibly as there will be occasional travel to attend face to face meetings with colleagues within the UK.

Job Purpose

To provide administrative support to the team and maintain the Trust’s general administrative activities, with dedicated support to the Fundraising and Partnerships Manager.

Main Duties and Responsibilities

1) Assisting with updating and maintaining governance documents such as policies and procedures.

2) Scheduling meetings and coordinating calendars for members of the team when needed.

3) Monitoring the Trust’s shared mailbox email accounts: responding to requests from members of the public.

4) Dealing with incoming and outgoing correspondence.

5) Arranging travel and accommodation for team members, trustees and consultants when required.

6) Support the CEO with administration where required.

7) Support the Administration and Finance Manager with finance administration where required.

8) Maintaining fundraising and communication databases: Salesforce and Mailchimp.

9) Maintaining fundraising platforms such as Enthuse, JustGiving, Donr, Much Loved, Give and Gain etc.

10)  Supporting projects for fundraising and awareness campaigns or events.

11) Responding to fundraising enquiries and assisting with regular giving communications.

12)  Thanking donors (when appropriate) and supporting the donor journey.

13)  Ensuring supporter data is current and accurate on our CRM system (Salesforce).

14)  Gathering data and generating reports from Salesforce to support the Fundraising and Partnership Manager.

15)  Processing book orders and arranging shipment.

16)  Supporting the team with various internal audits.

17)  Supporting the Fundraising and Partnership Manager with admin relating to all aspects of fundraising.

Personal Development

1) Undertake training as required or considered appropriate for the role.

2) Actively participate in regular supervision sessions and team meetings.

3) Participate in Individual Performance Review and Personal Development plans, and undertake training and development as identified within these discussions and as indicated by the requirements of the post.

General

1) Maintain a professional and confidential approach to work at all times.

2) Work in line with Humanimal Trust policies, procedures, codes, and guidance, including in relation to health and safety, confidentiality, data protection and equal opportunities.

3) Actively promote the aims and principles of the Humanimal Trust and take part in any Humanimal Trust activities as directed.

4) Maintain the confidentiality of any information gained during employment with the Humanimal Trust at all times.

5) The post holder will be required to travel occasionally across the UK, therefore access to transport is required. The post holder will also need to be flexible in their approach to working from home or meeting in various locations as appropriate / required.

6) The post requires flexible working, which may include some evening and weekend work on occasion, with time off in lieu.

This job description may be subject to joint review from time to time between the post holder and Humanimal Trust.

Role Terms

· The position is part time.

· Holiday allowance is 25 days plus bank holidays pro rata, increasing in line with service annually to a maximum of 30 days pro rata, plus bank holidays.

· Probation period is 6 months.

Recruitment Process

Initial telephone screening calls will take place week commencing 18th August 2025.

Video call interviews will take place week commencing 25th August 2025.

In person interviews likely to take place week commencing 8th September 2025 depending on candidate location. 

Humanimal Trust’s Vision and Values

Our Vision:

We want a world where both humans and animals have better opportunities to benefit equitably from medical progress because vets, doctors and researchers routinely collaborate and share – this is One Medicine.

Our Values and attitudes

CONFIDENCE:

We are self-assured, clear and persuasive about what we believe and what we seek to achieve.

HOPE:

We believe better opportunities to benefit from medical progress for both humans and animals can be achieved; that belief inspires us to inspire others.

COLLABORATION:

We are open, inclusive and accessible; we discuss, we debate and we bring people together to share their knowledge.

AMBITION:

We are passionate and resolute in our commitment to better opportunities to benefit from medical progress for both humans and animals.

Salary: £36,910 - £44,160 per annum, dependent on experience, plus excellent benefits package

Hours: 35 per week

Contract: Permanent

Based: Home based with some travel to services required (estimated to be 1-2 days per month)

Ref: 1566

Cranstoun is a social justice and harm reduction charity, working in the areas of substance use, domestic abuse, criminal justice, housing and young people. We deliver world-class services that rebuild lives. We’ve been making a difference since 1969 by combining our expertise with new, innovative approaches, and putting people at the heart of everything we do.

The Bid Writer will work in our Business Development Team, planning, developing and writing high quality bid submissions that convey the organisation’s mission, values and expertise to commissioners and funders.

You will be responsible for coordinating strong tender submissions, resulting in successful outcomes. You will help ensure Cranstoun retains all existing contracts and wins new business, in line with the organisation’s strategic plans and targets for growth.

Within this role, you will work collaboratively with a variety of internal stakeholders, using exceptional writing and interpersonal skills to capture and convey Cranstoun’s approach to delivering services across a variety of areas.

We are seeking a confident self-starter, with demonstrable experience of high quality writing and clear evidence of successful outcomes in a business development context (70% success rate). The successful candidate will welcome the opportunity to tackle challenges and adopt a solutions-focused approach.

Above all, you’ll be interested in becoming part of a diverse, energetic team, committed to delivering innovative, person-centred services that make a tangible difference to people’s lives.

This post is subject to a Standard DBS Disclosure.

To download an application pack, please visit the website via the apply button.

Unfortunately, we are unable to accept CVs.

Closing date: Sunday 3 August 2025.

Anticipated first interview date: w/c 11 August 2025.

Anticipated second interview date: w/c 18 August 2025.

We welcome applications from all sections of the community.

Registered Charity No. 1061582.

Bid Writer

Location: Remote

Salary: £40,000 per annum

Working Hours: Full-time, 35 hours per week 

Benefits: 30 days holiday (including bank holidays and Eid al Fitr and Eid al Adha). 

Introduction 

Join All Ways Network (AWN) and play a central role in empowering grassroots Muslim organisations across the UK by securing critical funding and expanding sector capacity. 

Role Summary 

We’re looking for a Trusts and Foundations Fundraiser with strong bid writing expertise, and a commitment to helping grassroots organisations thrive.

As AWN’s Trusts and Foundations Fundraiser, you will be at the heart of our mission – unlocking vital funding for primarily Muslim-led organisations that are often overlooked by mainstream grantmakers. You won’t just write compelling, high-quality bids; you’ll also support and upskill others by delivering targeted training on how to write effective bid applications – sharing practical tips, proven techniques, and insider insights to help small organisations gain confidence in applying for funding.

You’ll be comfortable delivering engaging workshops, speaking to groups with varying levels of experience, and occasionally sharing insights with funders and stakeholders to help build mutual understanding and stronger relationships. This is a highly collaborative role that requires excellent communication, deep sector knowledge, and the ability to build capacity where it’s needed most.

This is a unique opportunity to work in a niche but powerful space – combining technical grant writing with purposeful, community-empowering work.

Key Responsibilities 

• Lead and support bid writing for grassroots organisations aligned with AWN’s priorities. 

• Write grant applications directly on behalf of multiple small grassroots organisations, ensuring proposals are tailored to each funder's priorities and the unique strengths of each group.

• Design and deliver training sessions, webinars, and 1-to-1 support on grant writing. 

• Build strategic relationships with funders, local councils, and second-tier organisations. 

• Promote AWN’s funding support services across networks and platforms. 

• Represent AWN at sector events and advocacy platforms. 

• Track and evaluate the impact of bid writing support to inform strategy, reporting, and learning. Use feedback from unsuccessful bids to build learning resources and improve future applications.

• Maintain accurate CRM records and reporting systems. 

• Any other duties deemed appropriate for the role. 

Person Specification 

• Demonstrated experience in writing successful bids or grant applications 

• Excellent written and verbal communication skills 

• Strong understanding of the UK charity and funding landscape 

• Cultural competency and understanding of issues affecting UK Muslim communities 

• Ability to work independently and manage multiple deadlines 

• Experience of working in small and dynamic teams 

• Proficiency in Microsoft 365, CRM systems and familiar with digital platforms 

• Experience delivering training or webinars 

• Established relationships in the UK funding or Muslim charity sector 

• Experience working in a start-up or small charity environment

This role is currently remote and we will expect some travel into London for planned in-person meetings.

Candidates will be shortlisted based on the experience outlined in their CV along with their covering letter and their responses to the pre-screening questions.

Closing Date: Friday 1st August 2025

Interviews in-person at City of London, UK - week commencing 11th August 2025. 

We have an exciting new opportunity to join Icebreaker One as an Account Manager 

About Icebreaker One

We are a diverse collection of like minded people whose expertise spans policy and science, finance and engineering, data and systems—working together to tackle one of the greatest challenges of our time. We need your help.

Our mission is to make data work harder to deliver net-zero outcomes. 

The role

Contract:  Permanent - ASAP 

Location:  Remote 

Hours:  Full time (Icebreaker One works a four-day week, Mon-Thurs)

Rate:  Circa £35k 

Team

Reporting to the Head of Sales (currently fulfilled by the account management team), collaborating with the Head of Community and Sales & Stakeholder Engagement Coordinator. Work closely with the membership and account management team, programme and project managers. Liaise and collaborate across the business with product, data services and communications. 

Core Responsibilities

• Work with the account management team to identify, target and secure long term government, corporate, and private income from various sources to deliver the team target of £2m

• Support the team in the management of multiple high-level and enterprise client relationships (six-figure contracts) 

  • Build and maintain strong, long-term relationships with key stakeholders

  • Attend client meetings and take live notes, record actions and send follow up emails summarising the meeting outcomes and next steps

  • Track the delivery of actions with the account management team

• Execute strategic account development plans that align with client goals and objectives, ensuring long-term success

• Ensure the delivery of ongoing multi-year renewals, retention and client satisfaction

  • Tracking contract deadlines and working with the team to ensure renewals are submitted in good time 

  • Collaboration with Data Services, Membership and Communications teams as required for delivery

• CRM maintenance and updating to track pipeline

• Draft and deliver regular status, updates and reports 

Supporting responsibilities 

• Supporting the identification, connecting and recruitment of a diverse range of experts, members and stakeholders to join and participate in our work

• Attend daily stand ups, standing meetings and participate in regular Show & Tells

• Use insight from close engagement with partners to feed back into and evolve internal processes and documents used to support account management

• Supporting the bid team in identifying and inputting into proposals

• Socialise the Icebreaker One constellation (expert network) among teams within strategic partners

Knowledge, Skills, Experience

Demonstrable experience of

• 3-4 years demonstrable experience in a similar role

• Excellent communication and writing skills

• Excellent organisational and analytical skills 

• A proven track record of maintaining clear and ongoing communication with clients, and converting client relationships into contract renewals and new business. 

• A highly collaborative, encouraging approach with the ability to help others understand how to achieve big-picture objectives and goals

• Engaging people one-to-one effectively online and in person

• Ability to summarise findings so that they can be understood by non-experts

• Bringing together groups and individuals and uniting them with a common cause—via a range of face-to-face and virtual events, get-togethers, social media and communication forums

• Using and applying Google Suite/Workspace, Slack, social media and other tools for working remotely and in the open

• The ability to work in a fast-paced, collaborative environment

Specifics, ideally some or all of the following:

• An understanding of net-zero business and policy landscape in our sector focuses (e.g. energy, ESG, finance, built world, transport, agriculture), and Net-zero standards, frameworks, methodologies 

• An understanding of standards & licensing (e.g. Open, Shared, and Closed data)

• An understanding of governance, regulations, and approaches around data sharing (e.g. Smart Data, GDPR)

Apply today

Email a CV and cover letter/links to pages that show us what you have done, and can do, to help us achieve our mission.

Applications must be received by 0900 (GMT), 2025-08-18

As a team, we are committed to equality and creating an inclusive culture with diverse and balanced backgrounds. We actively encourage applications from everyone and will help to support you to reach your full potential and to be yourself in a working environment based on dignity, respect and mutual support. Before applying you will need to ensure you have the right to work in the UK and can provide documentary evidence of this. The role does require the applicant to be able to work within a UK time zone

If you have any queries or need any advice or adjustments at any stage of the recruitment process please contact us

Full details are available on our website 

We are looking for an exceptional individual to join our busy team at LimeCulture.

The Head of Safer Cultures (Sport) is a senior leadership role within the organisation, responsible for driving high-impact safer cultures and safeguarding strategies and projects across a range of sectors, with a primary focus on Sport. This role requires a highly experienced professional who has led cultural change and safeguarding work at a strategic level, is confident working at executive and board levels, and brings a strong understanding of how safeguarding principles apply across different organisational cultures.

The postholder will play a key role in leading consultancy projects, influencing strategic cultural change and safeguarding decisions, and contributing to the development of content and resources

This is a full-time role and is primarily home-based with some planned travel and so candidates can be based anywhere in the country.