Supporter services officer jobs

Team Coordinator

Youth Futures Foundation is the national What Works Centre for youth employment, with a specific focus on marginalised young people.   

We find and generate high-quality evidence to better understand England’s’ youth unemployment and inactivity challenge, and most importantly to learn what solutions work to address this. We do this through bringing together the best evidence already in existence and build on this by conducting original research and testing and evaluating promising interventions to produce much needed new evidence where there are gaps.  

We are looking for a dynamic Team Coordinator to provide administrative and business support to the Programmes and Grants Directorate. The successful candidate will help us to deliver our objectives by providing seamless support and delivery. They will:

Understand the needs of the teams, the context in which they operate, and focus on problem-solving and working with others to meet objectives. 

Help the teams to work effectively, co-ordinate team activities, maintain relationships, alongside supporting operational excellence 

Work flexibly as needs evolve to support teams, and occasionally, support cross-Directorate colleagues. 

Use digital ways of working, technology and platforms to achieve goals. 

This role will be based at our Birmingham office.

We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information and a full job description, please download the Recruitment Pack.

HOW TO APPLY

Click on the 'Apply on website' button below to apply online. The closing date for applications is Sunday 28th September 2025 11:59 PM.

As part of Youth Futures Foundation’s safeguarding policy, all employees are subject to a basic Disclosure and Barring Service (DBS) check, some positions may require an enhanced level disclosure. 

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities employer, Mindful Employer, Disability Confident and welcome applications from all sections of the community. 

We are particularly keen to encourage people with lived experience of the challenges facing young people in the labour market, and committed to supporting you in your application. Please contact us if you require any additional support. 

Internally, we encourage an open, collaborative and inclusive working environment. 

Are you passionate about generating income for charitable causes? Do you have experience building strong relationships and leading applications to institutional funders?

We are looking for a motivated and experienced Grants & Trusts Manager to join our Income Generation Directorate. You will play a key part in securing vital income to support our work and mission. As the Grants & Trusts Manager, you will lead and inspire a dedicated team to deliver essential funding for the Association.

Key Responsibilities:

• Lead the identification and development of a portfolio of grants, trusts, and foundations.
• Build and nurture strong relationships with funders to secure long-term partnerships.
• Lead, motivate and manage the Trusts team, including the line management of two Trusts Fundraising Officers, providing ongoing support and team development.
• Deliver high levels of donor stewardship through a proactive approach.
• Oversee the Trusts Team in delivering to develop and deliver persuasive and timely funding applications.
• Collaborate with the Prospect Researcher to identify and champion the development of new funding sources and opportunities.
• Work across the organisation to create compelling propositions that align with funders’ priorities.
• Ensure clarity and alignment with other fundraising teams on donor stewardship and contact strategies.
• Manage reporting, ensuring compliance with all terms and conditions of awarded grants.
• Assist with the creation of income and expenditure budgets and provide regular progress reports.
• Champion the use of our CRM system to ensure accurate and accessible donor information.

About You:

• Experience in growing income through grants, trusts, and foundations, with strong bid writing skills.
• Proven leadership skills with the ability to develop and motivate a high-performing team.
• Strong relationship management and communication skills, including the ability to influence at senior levels.
• Financial expertise including analytical skills with experience in budget management and the ability to develop funding pipelines.
• Proficiency in CRM systems and fundraising software.
• A commitment to the mission and values of the MND Association.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 1 - 2 days per week.

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.

WCCM seeks to appoint an experienced, creative, and highly motivated Grant and Major Donor Fundraising Manager to lead fundraising and grant management across a global organisation dedicated to the teaching of Christian Meditation. Working to the Executive Director, you will interact with our decentralised finance, marketing and communications staff and volunteers.  Together, you will nurture Major Donor relationships and create and manage appropriate donor stewardship schemes and rationalise our income streams. You’ll ensure grant reporting and management is kept on track whilst developing targeted proposals for new funding from sympathetic donors in the arena of Trusts and foundations.  You will work to support both our teaching and resourcing of meditation and the running of our retreat centre in Bonnevaux, near Poitiers in France. An excellent writer with excellent financial and budgeting skills, you will be adept at pulling together relevant, succinct and compelling information for our donor reports and bids. You’ll work with communications staff to develop impactful donor communications which enhance our accountability and inspire renewed major donations.  You will have a demonstrable track record in winning grants as well as in the stewardship of major donors.  Occasional trips to France. Interest in Christian Meditation/Spirituality an advantage.

Join the Movement: Become NYA’s Chief Finance & Governance Officer (CFO)
Location: Fully remote (office in Leicester)
Salary: Circa £85,000
Contract: Permanent | Full-Time

Are you a strategic finance leader ready to make a national impact? The National Youth Agency (NYA) is seeking a visionary Chief Finance & Governance Officer (CFO) to help shape the future of youth work in England.

About NYA
NYA is the national body for youth work, championing the rights of young people and the professionals who support them. They
work across government, local authorities, and the voluntary sector to ensure youth work is recognised, resourced, and impactful.

As CFO, you’ll be at the heart of NYA’s mission, driving financial sustainability, governance excellence, and strategic growth. You’ll lead their financial strategy, oversee compliance and risk, and support income generation through commercial, grant, and traded services. You’ll also play a key role in shaping their digital future and embedding a culture of transparency, inclusion, and high performance.

Key Responsibilities

• Lead financial planning, reporting, and audits with precision and foresight.
• Champion governance, legal compliance, and cyber security across the organisation.
• Support the CEO and Board with strategic insight and evidence-based decision-making.
• Drive income generation and innovation in partnership with the Director of Growth.
• Represent NYA nationally, contributing to thought leadership and sector development.
• Embed NYA’s values Collaborative, Inclusive, Determined, Authentic, Bold in everything you do.

About You
You’re a qualified Chartered Accountant with:

• A proven track record in strategic financial leadership and governance.
• A strong appreciation of how government grants operate would be advantageous.
• Experience working with boards and senior teams in the charity or public sector.
• A passion for youth work and a commitment to equity, inclusion, and impact.
• The ability to think commercially, act ethically, and lead boldly.

Why Now?
Youth work is more vital than ever. As NYA grows in scale and influence, we need a CFO who can help us navigate complexity, seize opportunity, and deliver lasting change for young people across the country.

We are working to a deadline of 5.00pm 6th October.

TPP is a retained partner to NYA, the Leadership and Governance team at TPP are on hand to answer any questions - Lisa, Matt or Sema are on hand to discuss and answer any questions.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Part-time, 21 hours per week

Fixed-term contract for 12 months

Are you passionate about research and learning, and ensuring marginalised communities are able to access effective global health services and development programmes? Do you want to be instrumental in ending one of the world’s most ancient diseases? Are you able to walk alongside our partners, across Africa and Asia, offering compassion and technical support, as they strive to transform the lives of some of the world’s most marginalised people?

Today, one person every two minutes is diagnosed with leprosy. It’s a disease of poverty, striking the most vulnerable. Left untreated, it causes permanent disability. Stigma means that people affected by this disease are often rejected by those closest to them and excluded from basic services. 

The Leprosy Mission Great Britain (TLMGB) is a leading international Christian development organisation with over 150 years’ experience and is part of The Leprosy Mission worldwide family. TLMGB serves the poorest of the poor in 9 countries, raising funds and developing partner capacity to provide life-changing healthcare, training and job opportunities for people who have been excluded and rejected.

Within our dynamic programmes team, you’ll be working alongside supportive colleagues who are passionate about ending leprosy and transforming lives. We have a culture of learning and growing together ensuring excellence in all we do.

You will have at least two years’ work experience in either the not for profit or research sectors and have experience of coordinating cross-team initiatives, project cycle management and donor reporting. You will have monitoring, evaluation and research skills, with the capacity to work on your own initiative and will be an excellent cross-cultural communicator.

We are particularly interested to hear from people with expertise in disability services, basic science, public health, research, quality assurance, or social enterprise development. You will serve as the liaison between TLMGB and research partners and coordinate the reporting processes, ensuring KPI data is up to date, analysed and reported on.

In addition, you will facilitate TLMGB’s knowledge production, learning and dissemination processes.

TLMGB has a zero-tolerance approach to any harm to, or exploitation of, our beneficiaries, staff and communities we come into contact with. Recruitment to roles within TLMGB includes, in particular, criminal record checks and the collection of relevant references. A criminal record will not necessarily bar you from joining us as an employee; this will depend on the circumstances of any offences. In addition, the successful candidate will be required to undertake a work health assessment questionnaire.

We are committed to diversity and welcome applications from appropriately qualified candidates from all sections of the community who have a right to work in the UK.

To apply and for more information on this role and the work of TLMGB, please visit our website.

Closing date: 9am on Wednesday 17 September 2025.

Pre-liminary interviews (via Zoom): Date to be agreed.

In-person interviews (Peterborough office): Thursday 9 October 2025.

We may close the vacancy early depending on the numbers of applicants. To avoid disappointment, please apply early.

Registered Charity number: 1050327.

Prison Facilitator - HMP Winchester

Location: HMP Winchester

Department: Prison delivery

Salary: £22,619

Hours: 28 hours / 4 days per week

Contract Type: Permanent

Do you want to join an organisation committed to addressing low literacy levels amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led learning programmes at HMP Winchester.

Working closely with the prison and their staff, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our prison-based reading and numeracy programme, maximising peer opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and possess personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison based, working 4 days per week. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. However, these roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

Please note this is a fixed term role until 31st December 2025, with possibility of extension

Closing date: Midday 1st October 2025

‍Interviews are planned for: 9th October 2025 - Online

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

REF-223770

Having adopted a new and ambitious strategy, and embarked on a period of transformational change, Two Saints are now looking to ensure they are in the strongest position to deliver their vision in what are difficult times. This vision is ‘to be a safety net for people in tough times and the springboard to a brighter future.’ The organisation delivers a full range of services to clients across Hampshire, Dorset, Berkshire and the Isle of Wight, and the role of the Two Saints Board is to guide, direct and challenge the plans and strategic decisions relating to these services.

So we’re looking for people who can help Two Saints deliver their vision, with  a background and experience in either:

• Asset management, perhaps with experience of the net-zero agenda
• Supported housing services or social care

We’re interested in hearing from talented people who may be looking for their first governance role, and you may have had lived experience.

If you’re interested in what Two Saints do and feel you can make a contribution, we’d like to hear from you so take a look at the candidate pack here https://bit.ly/45U1yDX.

37 hours per week / £37,000 per annum / fixed term until 1 November 2026 / hybrid – based in Hove and regular travel to our sites across Sussex and Guildford / Monday-Thursday 9-5pm; Friday 9-4.30pm.

 is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

We are recruiting for a brand-new role to join our Asset Management Team which works closely with colleagues across housing, compliance, and property management to deliver excellent housing services.

As our new Compliance Housing Officer, you will be responsible for delivering high-quality housing services and ensuring property compliance across our sites. You will ensure all statutory and regulatory obligations are met, particularly in relation to health and safety, property standards, and landlord responsibilities. You’ll also oversee responsive mechanical and electrical services, ensuring safe and reliable housing for our residents. For an initial six months, the role will take the lead on coordinating the onboarding of new properties in and around Hove whilst also providing essential support across our property portfolio.

In delivering the role, you will be responsible for:

• Managing onboarding and tenancy processes, including home visits, occupancy checks, and emergency protocols.
•  Coordinating repairs and compliance checks, ensuring timely completion
• Monitoring housing regulations and safety standards (e.g. gas, fire, legionella, asbestos).
• Conducting inspections and audits, maintaining regulatory registers, and supporting contractor management.
• Delivering excellent customer service and supporting income collection and tenancy issue resolution.
• Representing YMCA DownsLink Group in meetings with landlords and suppliers and supporting service improvement initiatives.

Qualifications, knowledge, and experience

• Experience in the housing sector, particularly in regulated environments and property compliance. Strong knowledge of housing legislation and safety standards.
•  Excellent communication and stakeholder relationship skills.
• Proven ability to manage multiple priorities and deliver results.
• Proficiency in digital tools (e.g. Microsoft Office 365, property management systems).
• A CIH Level 3 qualification in Housing Maintenance, Lettings, or Housing Services — or equivalent compliance or health & safety qualifications (City & Guilds/IOSH/NEBOSH).
• A full driving licence and access to a car for travel across service sites within the working day.

If you would like any further information or an informal discussion about this post, please contact

Should you require any assistance with our application process, please email us at 

CLOSING DATE: Wednesday 17 September at midnight. We reserve the right to close this advert early if a successful candidate is found, so please submit your application as soon as possible.

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

 We’re looking for a dynamic Head of Social Enterprise to help shape the future of University of Wolverhampton Students’ Union.

This is a unique opportunity to drive both strategic development and hands-on leadership across our commercial and marketing functions, as we expand our commercial offer over the next 18 months and beyond.

As Head of Social Enterprise, you will:

Provide proactive support to the Chief Executive Officer on strategy and operations. Offering clear advice to the CEO and Board of Trustees.

Lead and manage the Marketing, and Commercial teams, ensuring their work aligns with our strategic goals and values.

Play a pivotal role in the Senior Leadership Team, contributing to organisational strategy and innovation.

Developing and establishing a marketing strategy, as well as establishing a brand for the organisation that our stakeholders can relate too.

Take responsibility for the growth and development of our commercial operations, from bars and cafés to new ventures.

This role is central to driving commercial sustainability while enhancing the student experience. You’ll balance commercial performance with social purpose, ensuring our services are not only profitable but also meaningful to our members.

Key Responsibilities:

· Lead strategic and operational planning, deputising for the CEO when required.

· Develop and deliver a marketing strategy that strengthens our brand and deepens student engagement.

· Grow our commercial portfolio through research, innovation, and evidence-based decision making.

· Build and maintain strong partnerships with internal and external stakeholders, from students and staff to suppliers and the wider University community.

· Champion a positive, inclusive culture, embedding our values across teams.

About You

We’re seeking an experienced, forward-thinking leader who brings:

· Proven experience in strategic and operational leadership within a commercial, social enterprise, or third-sector environment.

· A track record of developing and delivering successful marketing and commercial strategies.

· Excellent communication and relationship-building skills, with the ability to engage diverse stakeholders.

· A collaborative and innovative mindset, able to balance business growth with social impact.

Why Join Us?

This is more than just a temporary role; it’s an opportunity to shape the long-term future of our Students’ Union. Over the next 18 months, we will be developing and expanding our commercial offer, and this role is key to that journey. For the right candidate, there is a strong possibility of the position becoming permanent.

We’re committed to equality of opportunity for all. We welcome applications from individuals regardless of their race, ethnicity, sexual orientation, religion, age, gender, or disability status.

We want to support diverse and inclusive work environments and are actively looking for people who share our values. We particularly welcome BAME applicants.

If you are motivated by making a difference, driven by innovation, and excited by the challenge of leading a growing social enterprise, we’d love to hear from you.

To apply please follow this link:

Vacancy

About Unfold

We are a bold, growing local charity powered by volunteers and dedicated staff who support young people and families to set and achieve goals that matter most to them. Through mentoring, peer groups, and specialist programmes for people seeking asylum and refugees, we are creating opportunities for growth, belonging, and brighter futures. Last year, we supported over 350 people, and we’re growing.

The Role

We are seeking a Funding and Impact Manager to help us achieve our ambitious growth plans. This is a pivotal role where you’ll blend strategic fundraising with impact storytelling, ensuring our programmes remain high-quality, sustainable, and far-reaching.

You’ll be working closely with our CEO, Deputy CEO, and Programme Managers to:

• Secure sustainable income streams through grants, trusts, corporate partnerships, and individual giving.
• Strengthen our impact measurement, analysing programme data to tell powerful stories of change.
• Support our fundraising strategy, from opportunity spotting to proposal writing and reporting.
• Build and maintain relationships with funders, partners, and supporters.
• Use and improve our CRM (Beacon) to manage funding pipelines and track programme outcomes.

This is a fantastic opportunity for someone who is proactive, innovative, and passionate about making a measurable difference.

About You

To be successful in this role, you'll be:

• Experienced in third-sector fundraising and income generation.
• Skilled in monitoring and evaluation with the ability to turn data into insights and impact stories.
• A strong communicator with the ability to write compelling bids and reports.
• Collaborative, yet confident working independently.
• Aligned with our values of trust, compassion, and empowerment.

Experience with CRM systems and/or data visualisation (e.g. Power BI) would be an advantage.

Why Join Us?

• Holidays: 25 working days (along with additional Christmas closedown days)
• Pension: We offer a generous pension provision. New staff are automatically enrolled for a pension after three months, and after six months, we will match your contribution up to a maximum of 8%.
• Team working: We are a small but brilliant team: we're supportive, diverse, and we help each other out. There are always opportunities to get involved in different aspects of the organisation, or lead on new initiatives.
• Training opportunities: We want to ensure that our team is continuously learning and building expertise in their field. For this reason, we offer each team member two days per year dedicated to professional development and training opportunities.
• Wellbeing - How we feel matters: Staff have access to a comprehensive Employee Assistance Programme, and our staff Wellbeing Champions are leading on the design and delivery of our wellbeing strategy, including the review of our quarterly wellbeing survey. Staff have regular supervision sessions to encourage reflection and discussion on our work and wellbeing. Additionally, we’re excited to introduce three days a year dedicated to team-building activities. These days are an opportunity to build skills, foster connections, and recharge as a team!
• Flexible working: We're happy to consider flexible working arrangements in line with the requirements of the role.
• Working Environment: We work in a beautiful, accessible, eco-friendly co-working space with a number of other charities, with plants, a leafy roof terrace and free hot and cold drinks. With comfortable spaces to read quietly or talk in a group, our workspace is somewhere you'll want to be. 

About the National Pro Bono Centre:

The National Pro Bono Centre brings together charities dedicated to providing pro bono legal services and improving access to justice. We serve as a central resource for charities who help people seeking free legal advice and representation. Our work fosters collaboration, coordination, and improved service delivery among stakeholders in the pro bono sector. Through our work, the Centre supports the wide range of pro bono projects and brokerage which charities provide; helping individuals and communities all over England and Wales get access to justice.

The role:

To build on our achievements, we are looking for someone to lead on strategy, to promote collaboration and coordination across the sector, to maintain and develop relationships with key stakeholders, and to oversee and lead on the growth and development of our portfolio of projects and activities. 

Key Responsibilities:

• Strategic leadership – Continuing to develop NPBC’s strategy in accordance with the vision, mission, strategic priorities, and values of the charity, working together with the Board of Trustees, staff, and our key stakeholders.
• Operational management - Ensuring that the organisation is run efficiently, with robust financial controls.  Managing the small team (3 permanent employees and 3 contractors).  Working with the team on projects and events management.
• Fundraising – Leading on fundraising and building and developing the relationship between NPBC and existing sponsors, as well as seeking out and building relationships with new and potential sponsors.
• Communications - Representing the NPBC in the promotion of its mission, vision and aims externally.
• Governance - Ensuring that the charity is well administered and working with the Board of Trustees to meet its legal, statutory, and regulatory responsibilities.

About you:

We are looking for a strategic planner with a proven record of leading teams or organisations to deliver high quality results.  You will need to be able to demonstrate a strong track record of fundraising through commercial sponsorship and developing lasting relationships with key stakeholder partners to achieve this.

The successful candidate will possess the following skills and qualities:

• Strategic thinker with the ability to develop and articulate a clear vision.
• Leadership style, which encourages, motivates, inspires and develops staff.
• Excellent communicator (both orally and in writing) with effective listening, influencing and negotiation skills.
• An understanding of the key measures of financial management and control in a challenging environment.
• Effective decision-making skills with excellent analytical and problem-solving abilities.
• Excellent administrative, organisational and IT skills.
• Intellectual rigour, financial acumen and the ability to accurately analyse and explain complex issues.

Applications

To apply for the role, please submit a copy of your CV with a covering letter. We appreciate that AI can be useful as a tool, particularly if English is your second language. However, we discourage the use of AI for writing CVs and cover letters as, in our experience, it results in a generic voice that does not communicate the unique strengths and motivations of candidates.

Equal Opportunities Statement

We are committed to creating an inclusive environment for all who work with us and strongly encourage applications from anyone who meets the specific criteria of the post regardless of age, disability, ethnicity, gender, gender identity, gender reassignment, marital and civil partnership status, neurodiversity, pregnancy, religion or belief, sexual orientation and socio-economic background.

Data Protection

By applying for this role and sending your covering letter and CV you consent to NPBC using and keeping information about you or by third parties, e.g. referees relating to your application or future employment. This information will be used solely in the recruitment process. For unsuccessful candidates, the information will be destroyed within 6 months unless you have consented to extend this period.

Job Title: Refuge Worker

Location: Derby
Salary: £12,756.17 per annum
Contract type: Part Time, Permanent 

Hours: 18.5 hours per week (days to be discussed) 

This is an opportunity to join Refuge as a Refuge Worker in Derby.

The post holder will provide high quality practical and emotional support to survivors of domestic abuse and their children living in our refuges. This includes safety planning and enabling women to access housing, welfare, benefits, and legal advice. A key requirement is to provide personal welfare support and to ensure that women are provided with a safe, supportive, and welcoming environment in accordance with Refuge’s philosophical principles.

As part of this role, you will be required to participate in an out-of-hours on call rota.

This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.

Closing Date: 09:00am 3 October 2025

Interview date: 10 October 2025

Money Guidance Officer – 6-month FTC – £28,000 – Hybrid – London

Are you passionate about financial inclusion and supporting people to overcome barriers to financial stability?

We’re working with a small but mighty charity that’s on a mission to make debt and money advice accessible to everyone. They’re expanding their team and looking for a Money Guidance Officer to join them on a 6-month fixed term contract.

This role is ideal for someone who:

• Thrives in community-facing work and enjoys engaging with people from all walks of life.

• Has strong admin and organisational skills, alongside a warm and empathetic approach.

• Can juggle outreach, engagement, and support work – keeping individuals connected to the debt advice journey.

• Is comfortable delivering 1-2-1 and group sessions, promoting financial resilience and education.

• Can work flexibly across community locations in London (with some hybrid working available).

You'll be joining a collaborative and supportive team at a pivotal moment of growth, helping to ensure people are not just referred into services – but fully supported throughout their financial advice journey.

Salary: £28,000
Location: London (with hybrid working)
Contract: 6-month FTC
Benefits: 25 days annual leave + birthday off + up to 35 days with service, 3% pension, £200 home working equipment allowance, Costco membership, EAP and more!

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.