Supporter services officer jobs
Purpose of the Role
The Helpline Manager will manage and provide support and advice to a team of Helpline Support, Caseworkers, IDVA, and Helpline volunteers who will be handling calls. The role will also include occasionally providing helpline cover during staff shortages. The helpline supports women on more than 45 different issues with most of the calls relate to violence against women and girls (VAWG) as well as mental health and wellbeing. The Helpline Manager will be responsible in ensuring that the service continues to be culturally sensitive and be able to respond to a diverse population of women with complex needs; managing the rota for staff and volunteers, ensuring there is sufficient helpline cover, identifying and managing safeguarding issues, monitoring staff performance, maintaining the helpline database, and providing helpline data to other staff.
The role will also include occasionally attending external stakeholder meetings and raising awareness of the helpline service. The Helpline Manager will also have some involvement in other MWNUK projects, services and activities as required. The role requires a proactive, organised and practical approach to ensure MWNUK’s projects are delivered effectively and efficiently, providing high quality support and customer service across the organisation, both internally and externally.
Main responsibilities
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Supervising the Helpline team of 11 staff (however this is equivalent to 3 full-time staff per day only) and ensuring there is sufficient helpline cover and monitoring their wellbeing.
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Recruiting and training helpline staff and volunteers with the support of senior management and ensuring their development needs are flagged up.
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Monitoring performance of helpline staff through daily check-ins, debriefs, monthly supervision meetings and annual appraisals.
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Holding regular helpline team meetings and sharing learning as well as identifying and sharing interesting cases with Senior Leadership Team including the Advocacy Officer.
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Planning and delivering training to staff and volunteers in line with changes in law, policies and procedures, including safeguarding.
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Regularly attending external meetings such as MARAC (Multi-Agency Risk Assessment Conference), liaising with police, social services, and other partner agencies. These meetings are a critical part of safeguarding and time for preparation and follow-up is built into the role.
Safeguarding
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Implementing MWNUK Children and Adult Safeguarding policies and procedures.
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Responding to safeguarding concerns in a timely manner and promoting good practice.
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Identification, handling and recording of all safeguarding risks and issues for both children and adults, including in instances of domestic abuse, forced marriage, honour-based violence, sexual abuse, self-harm, isolation, housing, marriage and divorce etc.
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Escalating and de-escalating risk, report writing and recording accurately all decision-making during case reviews.
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Having regular case reviews and making evidence-based decision-making.
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Monitoring and evaluating safeguarding practices.
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Liaising with external agencies as and when required.
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Reviewing helpline cases before they are closed ensuring the data has been properly recorded.
Managing cases
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Triaging, managing, prioritizing and allocating helpline cases.
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Maintenance of accurate records, online databases, filing systems and computer files and gathering of statistics as required by the Operational Director and / or CEO and external evaluating consultant.
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Maintenance of all information in line with confidentiality and data protection policies while observing professional boundaries at all times.
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Monitoring helpline data and identifying any trends and sharing them with senior management and the Advocacy Officer.
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Ensuring policies and procedures are followed.
Other duties
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When required (i.e. when there are staff shortages) provide cover on the helpline and respond to phone calls, emails, texts, webchat and the newly launched Amal Safety Mobile App, in a faith and culturally sensitive manner.
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Keeping up to date with helpline issues such as forced marriages, domestic violence, honour- based violence, sexual violence, female genital mutilation, mental health, discrimination and women’s rights – including assisting with projects and services on these issues.
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Promoting the helpline’s services to a range of stakeholders.
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The role will occasionally involve delivering training workshops and leading discussions on critical issues such as forced marriages, domestic violence, FGM, and honour-based violence, primarily with schools, colleges, and community organisations. These responsibilities will be planned in advance and integrated into the team’s schedule.
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Carrying out duties to support the Operational Director and CEO.
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Attending training for professional development, as required.
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Undertaking outreach work, if required.
Person Specification
Professional Experience, Knowledge and Understanding
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Strong experience of dealing with minority ethnic women particularly from Muslim communities who have suffered domestic violence and other forms of abuse such as forced marriage, honour- based violence, sexual violence, mental health issues etc.
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Knowledge of key issues that will arise on the helpline such as domestic violence, forced marriage, honour-based violence, sexual violence, mental health, hate crime etc.
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At least one year's experience in handling children and adult safeguarding.
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Willingness to participate in further training and development opportunities.
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Working in a trauma informed way by recognizing impact of trauma on women.
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Experience of managing, supporting and supervising a small team.
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Second language such as Arabic, Bangla, Punjabi or Urdu.
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Excellent IT skills (Microsoft365: word processing, databases, PowerPoint, spreadsheets and Outlook).
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Desirable line management experience.
Abilities and Skills
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Significant organisational and administrative skills, supported by a proficiency with ICT.
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Able to build relationships with whilst maintaining professional boundaries.
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Proactiveness, enthusiasm and commitment along with an honest and trustworthy approach to the role.
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High level of professionalism when dealing with internal and external stakeholders.
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Strong organisational and interpersonal skills with solid communication skills – written and verbal.
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Experience of effective teamwork i.e. listening (including taking on feedback), being respectful and instilling confidence and motivation in staff and volunteers.
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Ability to work independently without supervision and being able to use initiative.
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Communicating information from management to staff in an accessible way.
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To be able to work under pressure, whilst keeping calm and levelheaded.
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The ability to work in a demanding environment, meeting tight deadlines by prioritising and delegating as necessary.
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Understanding of and adherence to confidentiality and data protection issues and an understanding of maintaining professional boundaries.
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Understanding and knowledge of the voluntary / non-profit women’s rights sector.
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Drive and willingness to go above and beyond role and be able to demonstrate a commitment to women’s rights.
Personal Qualities
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Flexible, motivated and committed to a high standard of working, with a willingness to take on additional duties.
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Adaptability to changing circumstances and new ideas.
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Resilient and determined to achieve goals.
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Committed to vision, mission and aim of MWNUK.
Equal Opportunities Awareness
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An awareness of diversity issues and a positive, non-discriminatory and non-judgmental approach.
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A commitment to working in a flexible and collaborative manner with all members of the MWNUK team.
Application Process
If you have any questions about the role or would like to discuss it further, you can book a 15-minute online slot with the Operations Director, Shameem Hussain, using Link
Please note that this is not an interview and is strictly for informational purposes only.
1st Stage
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Please email your CV (including two references details) and a cover letter (no more than two pages) to by 5pm on Monday, 5th May 2025. In your cover letter, please address the following questions:
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Why does this role appeal to you, and what experiences make you an ideal candidate?
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Why do you want to work in the women’s sector, and how do you believe you can make a difference?
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Safeguarding is a crucial part of this role—what experience and knowledge can you bring to this aspect?
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We will only process completed applications and will not chase up missing CVs or cover letters.
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Please note that feedback will not be provided at stage 1 of the application process.
2nd Stage
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Shortlisted individuals will be invited to attend an interview on either Monday 12th May or Tuesday 13th May 2025.
Further Information
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Basic DBS clearance is required.
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Evidence of your right to work in the UK is required.
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If successful, references will be requested. To help speed up the process please include references in your CV.
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Please note that in accordance with The Equality Act 2010 (Schedule 9, Part 1, Paragraph 1), this post is open to women only.
The Community Fundraising Manager plays a key part in delivering our ambitious Charity strategy, linking the hospital charity, NHS staff members, and the local community. This role will join a collaborative and energetic team, with line management responsibility for two Fundraising Coordinators, who raise funds from a variety of sources including events, community fundraisers and individual giving.
Relationship management is key to this role, along with the ability to connect with people on a very personal level, with compassion.
You’ll inspire and bring out the best in your team and our supporters, helping them to achieve their fundraising goals.
You will understand supporters’ motivations and help them to support Newcastle Hospitals Charity in the way that appeals to them.
An excellent communicator; you will provide fundraising guidance; suitably recognise their contribution; and demonstrate the impact of their support.
You will deliver exceptional donor stewardship that meaningfully connects with supporters and grows our supporter base, whilst developing a robust prospect pipeline.
The client requests no contact from agencies or media sales.
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.
As Content Planning Manager, you will join Brooke’s Fundraising and Communications Directorate at an exciting time as we deliver our five-year strategy. You’ll play a key role in shaping and coordinating compelling written and visual content that engages supporters across every stage of the funnel.
You will manage the full content process from gathering and creation to sharing and measurement. Line managing a small team, you’ll also support our international communications colleagues, including coordinating a conference to bring together colleagues from across the globe. Working closely with the Brand Manager, you will ensure all content whether copy, imagery, video or design reflects and strengthens the Brooke brand.
The ideal candidate will have experience in designing and implementing content strategies, with a strong grasp of workflow processes for both online and offline channels. You’ll be a strategic thinker with excellent stakeholder management and planning skills, and a confident communicator who can tell impactful stories tailored to different audiences.
If you are passionate about creating powerful, strategic content that engages supporters and strengthens brand impact, apply now and play a vital role in shaping Brooke’s communications for the future.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
This role may close early depending on responses
Sightsavers is looking for a Legacy Manager - a vital role within our in-house Legacy team to manage and operate the administration of all legacies received by Sightsavers
Salary: £45,000 - £50,000 per year - depending upon experience
Location: UK remote - with occasional travel to Haywards Heath, West Sussex when required
Contract: Permanent
Hours: This is a full-time role with some flexibility around hours worked and lots of home working
Each year Sightsavers receives over £10m from gifts in the wills of our generous supporters. Administering these gifts sensitively and professionally is vital for us to continue to grow this key income stream and eliminate avoidable blindness and promote the rights of people with disabilities through our work.
Responsibilities:
Reporting to the Head of Legacies, the Legacy Manager will manage and operate the administration of all legacies received by Sightsavers in the UK and Ireland, liaising with Executors, Solicitors, Trust Corporations, together with Legacy Managers/ Officers at other charities.
Key duties include:
• managing and developing our small, dedicated legacy team
• maximising potential funds for Sightsavers, whilst protecting the reputation of the charity
• optimising the collection of legacy income in line with current legal frameworks
• complying with internal and external audit and compliance requirements in relation to legacy administration
• providing a legal and advisory service through the Head of Function
• maintaining all case documentation and records
• responsibility for and managing of the Legacy Officer and Legacy Assistant
About you - skills and experience
We are looking for an individual with outstanding customer service and strong technical and influencing skills as well as bags of tact and diplomacy and a team ethos.
You will have:
- previous experience in Charity Legacy Management or equivalent areas of specialism in the legal sector, ideally with managerial responsibility, with the Institute of Legacy Management Certificate CICLA (Certificate in Charity Legacy Administration), STEP (Society of Trust and Estate Practitioners) qualification or equivalent
- demonstrable experience of working in a senior position in the legacy department of a charity or Probate department of a firm of Solicitors, Bank or Trust Corporation
- good finance and accounting knowledge, particularly estate accounts, investment management and share valuations
- strong knowledge of relevant Charity Law legislation
- strong knowledge of relevant Probate and Trust Law and procedures
- working knowledge of GDPR
- experience of working with the FirstClass legacy management system (desirable)
This is an involved role, and further details may be found within the job description
The team mostly work from home however, our expectation is that we will need the successful candidate to be able to travel to the offices in Haywards Heath, West Sussex (RH16 3BW) at least once per quarter but there is also the option to work in the office for three days per week, working the other two days from home. It’s an easy 20-minute train journey from Brighton or 45 minutes from London. We’re located close to Haywards Heath rail station and on lots of bus routes. Please note that this role must be worked from within the UK.
Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts
As an equal opportunity employer, we actively encourage applications from all sections of the community. Sightsavers is a Disability Confident Leader and qualified people living with a disability are particularly encouraged to apply.
To apply for this exciting opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying.We anticipate that final stage interviews will take place in mid-June 2025 but applications will be reviewed as they are received with first stage interviews being arranged as soon as possible.
Closing date: 4 May 2025
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Restored Beacon Network is a national network of churches that provide a place of welcome and safety for those who have experienced domestic abuse. Beacon churches partner with us to receive training, guidance and resources so that they can effectively support survivors in their congregations and communities, shining a light in the darkness of domestic abuse and journeying with them on the road to recovery.
The Restored Beacon Network manager will work with the CEO to grow and develop this important network of churches. You will meet and recruit new church partners and walk them through the journey to becoming a Restored Beacon and beyond. This will involve meeting with church leadership, assessing their readiness to become a Beacon, arranging a training schedule, and supporting Restored Beacon Co-ordinators. You'll care for our church partners, providing spiritual, emotional and practical support to them as they work at the front line of supporting survivors. Relationship management is a key part of this role, not only with each individual Restored Beacon coordinator but also in facilitating peer support across the network.
Please read the attached job description and submit a one page cover letter explaining how you fit the criteria for the role. Please also submit a CV.
Speaking up about the realities of violence against women and girls, and equipping the Church to stand against domestic abuse and support survivors.
The client requests no contact from agencies or media sales.
About Us
We are passionate about God’s mission and eager to see more people become followers of Jesus. For over 225 years, CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed across the globe.
Founded by William Wilberforce and other members of the Clapham Sect group of activists in 1799, today CMS supports hundreds of people and partners in mission working together across Africa, Asia, Latin America, Europe, the Middle East and the UK displaying the love of Jesus to many people who might not have believed he was for them.
Context
With mission no longer being a “West to the rest” endeavour, and as Christianity has flourished in parts of the majority world, we have undertaken a prayerful review of our organisation. We have rediscovered and been re-inspired by the pioneering spirit of our founders. We believe our calling for this time is to the “edges”: to the edges of society, the edges of church and to the edges of our comfort zones. To that end, we have been aligning our organisation and focus to play a catalytic role in facilitating movements of mission to and from these edges through our new “hub” approach to mission and often working with partners in the wider Anglican Communion.
The Role
We are looking for a collaboratively-minded and empowering CEO to take this new approach and focus to mission forward, to promote it to this generation, to the Anglican Communion and beyond. With a strong senior leadership team, committed board and annual income of around £8m, you will lead our strategic development, implement the agreed plan to 2027, and build the financial sustainability of CMS for the decades ahead.
We are therefore looking for a mission-hearted leader of integrity with a strong strategic ability, deep theological understanding, mature Christian faith and an ability to build relationships and compellingly share the amazing way that God’s Kingdom is coming to the edges through CMS.
If this sounds like you, please see the application details attached. Closing date 9th May.
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




Who are Guts UK Charity?
Guts UK Charity is committed to a world where digestive conditions are better understood, better treated and everyone who lives with one gets the support they need. Too many people are suffering or dying in silence or alone. They don’t know where to turn for information or support, diagnosis takes too long for many, and treatment can often come too late.
We are the only UK charity funding research into the digestive system. We raise vital awareness of digestive conditions, fund life-saving research, and provide patients and loved ones with expert information and support – we are informed by evidence and expertise, our community, and the patient voice.
Our mission is simple: to improve the lives of millions of people affected by digestive conditions
The role of Helpline Advisor
For several years, Guts UK have provided information, support and guidance to our community over the phone and by email. This year, we’re formalising that service into a professional Helpline and are looking for someone to join our small, talented support team.
During the initial 6-month trial period, the Helpline phone lines will be open Monday to Friday, 10am to 2pm, but this may expand or change later in the year. Queries could be received via phone, email or web-query form.
As a member of the Helpline team, you will offer on demand information, support, guidance and signposting primarily to enquirers living with, or caring for those with, digestive conditions and symptoms. The support offered will include receiving calls, emails and web form queries from people who are looking for more information about their digestive condition, need to know where they can turn to for support, or are waiting on a diagnosis and need help navigating how to get there. You will provide appropriate information, guidance and signposting to our own information and other external support organisations. As a charity, Guts UK covers all digestive symptoms and conditions, across the whole of the UK, and so no two days will be the same and queries will be diverse and interesting.
The role holder will man the Helpline (alongside others from the team) from 10am to 2pm (with a 30-minute lunch break) and during that time will receive, respond to and appropriately log phone calls, web-queries and emails.
Who we’re looking for?
· Do you want to make a difference every day?
· Do you have resilience & adaptability and thrive in a small, close knit team?
· Are you passionate about customer service and care?
· Do you want to empower people to understand and improve their own health management?
Ideally, we are looking for someone who has already spent time working on a helpline service (even better if it’s a charity helpline service) but we will consider applications from candidates if they have demonstrable customer service, and telephone experience.
Location
The Helpline team have a secure office space in our Huddersfield based office in which they can handle confidential calls and information. This is supported by hybrid working, with team members able to work from home as well.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need




The client requests no contact from agencies or media sales.
United Bible Societies is a global Fellowship committed to making the Bible available to everyone. United Bible Societies Association (UBSA) is the service organisation that supports this Fellowship of independent Bible Societies in 158 countries.
The Executive Assistant forms part of a team supporting the administrative needs of the UBSA Secretary General, Chief Operating Officer (COO) and their team needs. They also act as Office Manager for the UBSA Swindon Office.
The job location is UK-based, Hybrid with a requirement to be in the Swindon office at least 2-4 days per month as required, more during any event held in Swindon.
The client requests no contact from agencies or media sales.
Could you bring the passion and leadership we need to drive forward a pioneering wellbeing and advocacy charity for BAME and refugee communities in Liverpool?
Salary | £50,000
Liverpool | Mostly onsite, with potential for some homeworking
Contract | Permanent, 37.5 hours full-time or reduced hours considered
Benefits | 28 days holiday (+bank), 8% pension contribution (3% from employer)
Culture | Flexible, life and family-friendly
We're looking for a new Chief Executive: a compassionate and visionary leader who values lived experience. It's a balancing act between honouring the organisation's deep foundations, whilst welcoming new and innovative ways of working.
Mary Seacole House is a small, but mighty charity that punches above its weight. Rooted in people, place and community, the organisation has a proud 30-year history serving the city's Black, Asian, racially minoritised and refugee communities with a clear mission: to tackle mental health inequalities through a culturally responsive lens. They serve people too often overlooked by traditional mental health services, offering a safe space and a strong voice.
Why this role matters
The need for culturally appropriate mental health support has never been more pressing. Against a backdrop of systemic inequality, social injustice and rising mental health challenges, Mary Seacole House offers a lifeline to hundreds of individuals each year.
Services range from 1-1 support and advocacy to wellbeing activities, outreach, and collaborative projects across the region. Respected and trusted because they listen and learn, the organisation prides itself on partnerships and creating spaces where people feel genuinely seen and understood.
About you
As Chief Executive, you'll help shape the future of Mary Seacole House - driving strategic ambition, empowering the team, and ensuring services continue to create lasting impact. This is more than a CEO job - it's a platform for someone who wants to shift the dial on mental health inequality.
We're looking for someone who is:
- A natural collaborator and communicator, confident presenting to diverse audiences, from local communities to commissioners and funders.
- A values-driven leader, with a deep understanding of the lived experience of racially minoritised communities.
- Skilled in strategic planning, service development and partnership building, with credibility to influence decision-makers and inspire teams.
- Aware of income generation, capable of fundraising, developing partnerships and ensuring financial sustainability.
- Passionate about equity, inclusion and culturally responsive care, with a proven commitment to antiracism and the resilience to lead through change and complexity.
We're open-minded about your background - whether you come from the charity sector, health, social care or beyond. What matters most is a demonstrable commitment to the core mission and your ability to lead with humility, integrity and vision.
We welcome candidates from all backgrounds to apply for this role.
Mary Seacole House values the power of lived experience to inform, shape and drive change. We encourage those without lived experience of racialisation or racial/ethnic oppression to spend time reflecting on how you would lead authentically and advocate effectively. If you choose to apply, you'll be given the opportunity to address this in your application.
Why join us?
At Mary Seacole House, you'll be part of something powerful, leading a dedicated and diverse team who are deeply connected and committed to their work. Together, you'll help shape services, influence change, and make a meaningful difference.
We're passionate about developing potential leaders, especially those who come from typically underrepresented backgrounds. As such, we are working to develop a programme of coaching, mentoring and training to upskill a new leader who may not have been in a CEO role before.
To apply, all you need to do is send a copy of your CV or brief overview of your career/profile to Amelia Lee at Charity People as the first step.
We'll be back in touch with details on the application process, providing your experience meets the brief.
Closing date: 9am on Thursday 8th May
Interviews dates will be confirmed soon.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Mary Seacole House is a mental health resource for people from BAMER communities who are living with mental health issues & encounter racism.
We are looking for a Chief Executive with exceptional leadership skills and a proven track record in delivering sustainable change initiatives for The University of St Andrews’ Students’ Association.
Location: St Andrews, Fife (on site 3 days per week)
Applications close at 9 a.m. Wednesday 7th May
Who we are
Every student at St Andrews is automatically a member of The University of St Andrews’ Students’ Association (aka Your Union).
We work to support students through three broad categories: Representation, Activities and Spaces.
We are the central hub for student groups, activities and events, always aiming to make students University experience the best it can be.
Your Union exists to support students through their studies, share opportunities, and help them celebrate their achievements. A lot of what we do is run by students for students, this includes our six elected Sabbatical Officers (due to change to five) who represent students and are the face of Your Union. We are led by The Students’ Association Board.
About the role
We are now at a crucial moment for the Students’ Association, with new funding secured and a clear operational plan in place.
We seek a Chief Executive to lead this next phase of our journey, delivering our goals of improved support, enhanced services, and stronger representation for all our members—ensuring that our work has a lasting impact on the student experience and the wider university community.
Who we are looking for
We are looking for a Chief Executive with exceptional leadership skills and a proven track record in delivering sustainable change initiatives. The ideal candidate should possess emotional intelligence, the ability to collaborate with diverse stakeholders, and the resilience to bring change to fruition.
Additional benefits
The University of St Andrews Students’ Association is committed to promoting diversity and equality for all and welcomes applications from candidates of all backgrounds. We particularly encourage applications from women and people with marginalised gender identities, people with disabilities, and people from the global majority.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 7th May.
I am excited to be working with a fantastic charity in search of a part-time (21 hours per week) temporary Income Officer on a 3-month temporary contract (possible temp to perm). This is an immediate start London based hybrid role with training and onboarding in office.
Join a purpose-driven finance team in a not-for-profit housing and support organisation. We're looking for a detail-oriented Income Officer to oversee income processing, primarily focusing on rent and service charges, alongside fundraised income.
Key Responsibilities:
• Manage rent accounting processes, tenant accounts, and housing-related income accurately and efficiently.
• Liaise with internal teams and external agencies to support tenants and maximise housing benefit income.
• Maintain and reconcile income records, ensuring data integrity across rent, donations, and commercial income.
• Process direct debits and tenant payments, resolving account queries in a timely and professional manner.
• Support fundraising income recording and ensure compliance with Gift Aid and accounting standards.
• Produce reports on arrears, KPIs, and aged debtors; assist with audits and financial reporting.
About You:
• Strong finance administration experience, ideally within housing or the charity sector.
• Confident using spreadsheets, accounting systems, and housing management software.
• Excellent attention to detail and communication skills.
• Proven ability to manage workload, meet deadlines, and work both independently and as part of a team.
• Good knowledge of rent collection, welfare benefits, and debt recovery practices.
If you have the above skills and experience and are immediately available, please apply online today, I would love to have a conversation with you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Philanthropy
Hours: 4 days per week (30 hours)
Salary: £42,000 (per annum pro rata)
Location: Berkhamsted, Herts.
Contract: FTC (6 months)
We have an exciting opportunity for an experienced Head of Philanthropy on an initial 6 month fixed term contract basis, working for a high performing and well-respected Hospice in the South East.
As Head of Philanthropy at The Hospice of St Francis, you will be accountable for the planning and delivery of at least £1.5 million annually and stewarding legacy income. You will curate a new vision for philanthropy bringing in new donors, funding vehicles and new five and six figure gifts. Develop and deliver an ambitious philanthropy strategy, driving sustainable income growth.
You will cultivate relationships with a range of donors creating high quality donor experiences, from exclusive events to visits that showcase our work. A credible ambassador, you will invest time in listening to supporters and partners to build networks and enhance trust and confidence in donation.
We are seeking a proactive, results-driven leader with strong financial acumen. You will have a creative and entrepreneurial mindset, with experience exploring innovative fundraising models and a proven track record in securing six figure gifts from individuals, trusts and foundations. You will bring relevant experience in Philanthropy from the third/ charitable sector.
The Hospice of St Francis is a charity with a powerful history and has provided outstanding hospice care for over 45 years. Rated ‘Outstanding’ by the CQC The Hospice helps 2,000 local people and their families in Hertfordshire and Buckinghamshire, to live their lives well. Care is tailored to individual’s needs, supporting people managing or recovering from, serious illness. The Hospice works to deliver care at the Hospice, at Home, or in their Health and Wellbeing Centre. The work of the Hospice is vital – to the people they support, their families and to the community.
The Hospice works in collaboration with the NHS, other hospices and local councils to generate funding and to ensure it is easier for people to get the palliative and end of life care they need. Fundraising is crucial to the continuation of the services provided with c81% of monies coming in via gifts from the community.
This If this is the right challenge for you, we would love to hear from you.
For further information and a confidential call, please contact Joe Joyce and Natasha Parmar at Finegreen
Location: Flexible
Salary: Grade 4 - £34,085 per annum
Full time: 37.5 hours per week
Contract: Fixed term until end of March 2026
Closing date: Monday 12th May 2025 at 11.30 pm
Are you a marketing professional looking for your next move? We have an exciting opportunity to join Shelter and our fight for home – you could soon be making a real difference to people affected by the housing emergency.
About The Role
You will promote and market our Services for Professionals products such as Training and Consultancy services and our Expert Housing Advice Service, using a variety of methods including email, direct calls, webpages, social media. You will support the Marketing Manager to implement the marketing strategy and develop implementation plans.
About You
You will have substantial experience and understanding of marketing techniques, with excellent communication skills and an understanding of writing for professional audiences. Strong IT skills will also be needed, including practical experience of working with back - end web content applications, email marketing and campaign management systems.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
The team are multi disciplinary and deliver various second tier services such as training in housing and homelessness prevention and projects to support frontline staff to secure positive outcomes for their clients. We work closely with colleague in the Legal team, Learning and Development, Business Support and Telephone and Online Advice Services.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and responses to the ‘About You’ section of the job description of no more than 350 words each.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
- We work together to achieve our shared purpose
Any applications submitted without a supporting statement will not be considered,
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Corporate Partnerships and Philanthropy Lead
Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!
The Corporate Partnerships and Philanthropy Lead is responsible for overseeing income generation from corporate partners and growing high-value support from major donors to fund the vital work of Midlands Air Ambulance Charity.
This newly created role will develop and implement strategies and plans across two areas:
- Oversee a team focused on building and maintaining corporate partnerships with businesses across our six-county operating region, covering Gloucestershire, Herefordshire, Shropshire, Staffordshire, West Midlands, and Worcestershire.
- Engage major donors and secure transformative gifts both on an individual basis as well as part of a bespoke programme.
The Corporate Partnerships and Philanthropy Lead will be responsible for ensuring effective prospecting and exceptional supporter stewardship, maximising income generation in the short, medium and long term.
The role presents an exciting opportunity for an experienced high-value fundraiser to work in close collaboration with our CEO and senior leadership team, and Chair and wider board of Trustees, to develop these two key income streams.
The post holder will be creative, an outstanding communicator, and a natural networker, skilled in unlocking new opportunities and securing transformational five and six-figure gifts.
#CorporatePartnerships #Fundraising #MajorDonor #Fundraising_Strategy #Philanthropy #Corporate_Partnerships_Lead
We are committed to safeguarding and promoting the welfare and safety of all our stakeholders and expect all our staff to share this commitment. Post holders will be subject to a satisfactory Disclosure and Barring Service check (DBS).
To provide patients with outstanding pre-hospital care and lifesaving intervention through the operation of helicopter-led emergency medical services.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022 - 2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team – you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Up to 28 hours per week.
Contract: Fixed term from 1st June 2025 to 14th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To find out more and apply with your CV, please visit our website via the apply button.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.