Supporter Services Officer Jobs

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.

The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities.  There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience in the delivery of community facing services and be able to  demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.

Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.

The Bone Cancer Research Trust is seeking an enthusiastic and proactive Management Accountant to help drive improvement in our financial systems. Reporting to the Head of Finance & Resources, you will be qualified or working towards a professional qualification. You will be analytical and versed in accounting controls, while able to forge strong relationships with a close-knit team in a growing organisation. Your remit will be broad, from transactional work through to presenting to Trustees, and you will be comfortable creating and sharing information to all stakeholders.

This is a new position within BCRT with the scope to grow according to your abilities, and with an organisation which sets itself demanding goals. 

Strong applications received ahead of the closing date may be asked to attend an immediate interview.

Policy Officer at Forces in Mind Trust

Do you want to support former Service personnel and their families to have a successful and fulfilling transition into civilian life?  Do you want to help shape policy and influence decision makers to deliver this? Would you like to be part of a small but dedicated team?  If so, then join Forces in Mind Trust (FiMT) as our Policy Officer.

We are looking for a highly motivated person to join our team to help ensure that our evidence base can have a significant impact and improve outcomes for the Armed Forces community.

About FiMT

We were founded in 2011 with a £35 million endowment from the National Lottery Community Fund to improve transition to civilian life for Service leavers and their families.  Our mission is to enable a successful and sustainable transition to civilian life and we provide an evidence base that will influence and underpin effective policy making and practice.  We then look to leverage this evidence to effect positive change.

About the role

You will work as part of the Policy, Influencing and Evaluation team to positively influence policy makers and service providers.

Make a tangible difference:

• Help the delivery of impactful policy initiatives to address the needs of ex-Service personnel and their families.
• Drive evidence-based influencing: leverage FiMT's robust research to inform policy and secure positive change.
• Cultivate strategic relationships: build strong connections with policymakers and stakeholders to amplify FiMT's mission.

We seek a skilled professional with:

• Demonstrated understanding of policy development and implementation with strong analytical skills.
• Exceptional written and verbal communication to clearly convey complex policy issues.
• Proven ability to manage multiple projects efficiently and deliver within deadlines.
• Thrive in a team environment and foster a culture of open communication.
• An interest in supporting the Armed Forces community.

What do we offer?

• Salary of £38,771 to £40,049, depending on experience
• Competitive benefits package, including health screening programme and group pension plan
• Hybrid working (London office with flexibility)
• 30 days leave plus Bank Holidays
• Additional paid leave for reservists and volunteering opportunities
• Supportive team environment

Are you ready to make a lasting impact?

Join us and be part of shaping a better future for our Armed Forces community. Submit your application by midnight on Monday 24 June 2024. 

For full details and information on how to apply see the attached Job Description. 

Interviews will take place on Monday 15 July at Mountbarrow House, London.

Due to the significant number of applications received for posts, we will only be able to provide feedback for those candidates who are invited to interview.

Forces in Mind Trust is an equal opportunities employer.

Background

Hackney Migrant Centre (HMC) delivers a free advice and support service for vulnerable migrants who have immigration, housing, welfare and health problems. We support visitors to secure their immigration status and move out of homelessness and destitution in the long-term, as well as assisting to address immediate issues, such as access to healthcare. HMC’s work is informed by a vision of a UK where no one is forced into destitution, exploitation or vulnerability as a result of their immigration status.

We have secured funding from Trust for London to employ an Immigration Advisor. The Immigration Advisor will provide immigration advice and assist visitors to make immigration and asylum applications. The postholder will work alongside external advisors to provide initial immigration advice on matters including human rights based applications, asylum, trafficking and family reunion. Advisors will work alongside Immigration Caseworkers and volunteers to coordinate and oversee the next steps for visitors after the initial immigration advice has been provided.

This role sits within the Immigration team, consisting of an Immigration Team Manager (part time), an Immigration Caseworker and a Long Residence Immigration Caseworker. HMC also benefits from two Housing & Destitution Caseworkers and the support of a Fundraising Officer and Volunteer & Participation Manager who are managed by the Operations Manager and CEO. HMC is supported by over 50 dedicated volunteers who work across the organisation. In addition, HMC works closely with a number of partner organisations to ensure visitors can access specialist legal advice and long-term support with immigration, housing, destitution, health and wellbeing. These include, Together with Migrant Children and Islington Law Centre.

We are keen to hear from applicants who have OISC Level 3 accreditation, the equivalent IAAS or a valid exemption. We will consider applicants with OISC Level 2 accreditation who can demonstrate experience of skills required below.

MAIN DUTIES

1. Advice and casework

- Provide high quality advice and representation for visitors with complex or urgent cases, specific vulnerabilities or those who would otherwise face particular difficulty in accessing representation from legal aid providers. For advisors with Level 3 OISC accreditation, this will be up to and including appeal-stage casework.

- Assist in the supervising of the work of the Immigration Caseworkers and volunteers.

- Provide training to HMC’s volunteers on immigration issues and maintain up to date resources.

- Provide immigration advice and support to the Housing staff team where available housing options and routes out of destitution are dependent on future immigration applications.

2. Collaborative working

- Work with HMC’s existing external advice partners to ensure effective, co-ordination of advocacy and casework support on a wide range of issues.

- Develop links and partnerships with other organisations to enable effective joint working.

- Provide information, statistics and case studies to external and internal stakeholders to support campaigning, advocacy and research relevant to HMC’s visitor group.

- Work closely with partner organisations to identify legal issues affecting HMC’s visitor group and, where appropriate, contribute to litigation and strategic policy work undertaken by external stakeholders to address these matters.

3. Compliance and Regulation

- Ensure HMC is meeting the standards required to maintain OISC accreditation.

- Keep up to date with legislation and guidance required to provide immigration advice at OISC L3 or OISC L2 dependent on accreditation level and meet the relevant OISC competence requirements, including maintaining a Personal Competence record of personal objectives regarding training and development.

- Ensure accurate record keeping using HMC’s case management system.

- Work with the Immigration Team Manager to ensure an effective monitoring system for the work and outcomes of the Immigration Team for funding and reporting purposes.

- Administrative tasks relevant to the post.

4. OTHER DUTIES

The post holder will be expected to:

- Implement sensitively HMC’s policies and procedures, especially with regards to confidentiality and equal opportunities

- Work collaboratively with other HMC staff, volunteers and professional advisors

- Participate actively in staff meetings, and other meetings as may reasonably be required

- Attend HMC Trustees’ meetings as required

- Support HMC's fundamental aim of providing a safe and caring environment for our visitors.

- Work in line with the ethos of HMC.

About This Job

Join Cadet Digital Service as our Digital Training Officer and play a pivotal role in empowering our volunteers and staff through expertly designed and delivered training programs. This exciting opportunity is perfect for those passionate about education and technology, offering the chance to develop comprehensive training for our systems. You'll leverage your expertise in training development, delivery, and evaluation to enhance user proficiency, support the adoption of new technologies, and drive organisational efficiency.

Essential Skills

· Understanding of MIS and IS platforms, with the ability to quickly learn and adapt to new technologies.

· Knowledge of system functionalities, data management, and security practices.

· Good general education with evidence of continuing personal and professional development

· Proven experience in designing, developing, and delivering training programs.

· Experience with adult learning principles and various training methodologies

· Ability to manage training projects from inception to completion, including needs assessment, planning, execution, and evaluation.

· Demonstrated experience in working collaboratively with a range of stakeholders, including IT professionals, end-users, and senior management.

· Excellent verbal and written communication skills, with the ability to convey complex technical concepts in a clear and accessible manner.

Please refer to the attached Job Description for further information.

Our charity

ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.

We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.

We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.

Who we are

You will enjoy being part of our small team who work very happily together. By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.

What we can offer you

In addition to your salary, we offer all staff:

· Flexible working arrangements (you agree a working pattern with your line manager).

· The ability to work both from home and from our Aldershot office.

· Personal Accident Insurance, including loss of earnings cover and death benefit.

· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).

· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).

· Good leave allowances (which are offered pro-rata for part time staff):

o 20 days annual leave plus Bank Holidays.

o Additional privilege leave, on set days each year, such as between Christmas and New Year.

o An additional five days of volunteering leave.

· Support for qualifications and personal development.

· Employee Assistance Programme.

· Season ticket loan.

· Railcard (if you are eligible)

· A caring and supportive team environment.

How to apply

Please send a covering letter that details how you meet the requirements of the job description along with a CV by 2359 hrs on Sunday 23rd June 2024.

Interviews will be held (virtually) during the week commencing 08th July 2024.

Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references. 

Job description

Are you passionate about patient and public engagement, effecting system change, and improving services? Are you confident to design and carry out research, and tell the story of the findings in briefings and reports?  Do you relish building relationships with external partners, and working together to bring about change? If so, we’d love to work with you to improve the experiences of people using health and social care services in Barnet.

As our Senior Research & Participation Officer, you will be working on an exciting new project to improve primary care access for residents. Your flair for planning and logistics will enable you to both gather evidence about the experiences of Barnet residents, and to collate existing data. You’ll also be comfortable producing accessible how-to guidance, to enable people experiencing health inequalities to access services.

The role will involve building effective relationships with stakeholders including GP Practice Managers, voluntary sector organisations and NHS Integrated Care Board partners. You will work with these stakeholders constructively and persuasively, to seed partnership initiatives and achieve positive change for Barnet residents.

In return for your commitment to the cause, you will become part of a friendly and supportive team, working within a focused but flexible culture, where diversity is valued and you can bring your whole self to work.   

Applicants must have lived experience of disability, which could include a mental health issue or other long term condition. 

Interviews with held online on the 2nd and 3rd of July.

About Healthwatch

The Health and Social Care Act 2012 required each local authority area to set up a Healthwatch organisation. Healthwatch gives people a powerful voice both locally and nationally. At a local level, Healthwatch Barnet works to help people get the best from their health and social care services, whether it's improving them today, or helping to shape them for tomorrow. Healthwatch Barnet is about local voices being able to influence the delivery and design of their services, not just for the people who use them, but anyone who might need to use them in future.

Healthwatch Barnet transferred to Inclusion Barnet on 1st April 2020. It is commissioned by the London Borough of Barnet to provide the following 6 key functions:

· Gather views and understand the experiences of patients and the public

· Make people’s views known

· Promote and support the involvement of people in the commissioning and provision of local care services and how they are scrutinised

· Recommend investigation or special review of services via Healthwatch England or directly to the Care Quality Commission (CQC)

· Provide advice and information (signposting) about access to services and support for making informed choices

· Making the views and experiences of local people known to Healthwatch England (and to other local Healthwatch organisations) and providing a steer to help it carry out its role as national champion

About Inclusion Barnet

Inclusion Barnet is a thriving peer-led charity based in North-West London. We believe in the power of experience, and this is demonstrated by all our services being led, developed, and delivered by people with lived experience of disability, including mental health issues and long-term conditions. We believe that learning to use our lived experience for social change is a skill. We have become experts in harnessing the lived experience of our staff, members, volunteers, and people who use our services to design and deliver higher quality, more person-centred services. We believe that this benefits both disabled people and society more widely. We also work to support other organisations to do the same. Our work is very much influenced by the Social Model of Disability. 

You don’t have to know about Down syndrome. You can learn about Down syndrome, but we need you to know how to nurture the heart of an organisation and its people.

Freelance/self-employed contract for 3 – 4 days per week

£30k - £40k p.a. depending on experience & hours – hours and fee are negotiable

Please see our video on our website (Meet the Team, Current Vacancies) for further details from our Chair, James.

Lead the 17-year-old charity into a brighter future

The role demands quality skills and experience in management, governance, building teams and communities, fundraising and finance – in person and online.

Can you simultaneously be creative, a problem solver, ideas person, developmental, positive leader, supporter, confidante, prudent and adventurous?

We are very keen to hear from you. Please send your CV and a 5 min video explaining who you are and why you suit the role and would like this work. 

This is a new and unique role to support the CEO and the Trust's Board and Strategic Leadership (SLT) team to manage the charity and enable our impact for nature. 

Suffolk WildlIfe Trust is the county's nature charity - protecting and restoring Suffolk's wildlife.  As Organisation Support Manager you will work directly with the CEO, SLT and Trustees to support the administration and governance of the charity and liaise closely with our Operational Leadership Team (OLT) and other colleagues across the Trust.

You will bring exemplary administrative skills and a positive, proactive attitude to the role to ensure efficiency, compliance, best practice, and supportive internal communication to support our work for nature. As this is a new role, you will have a unique opportunity to work with the CEO to shape it and maximise your positive impact for the charity.

There are 3 key areas of focus to support the Trust's mission to bring nature back:

1: Governance & Board Administration

2: Executive support to the Chief Executive

2: Health & Safety systems management

Our culture matters to us and enables us to achieve more for wildlife.  Suffolk Wildlife Trust is a gutsy organisation that seeks to learn from experience and embraces new ideas. We are driven by our shared passion for nature and support each other to be the best we can. We constantly strive to communicate and collaborate brilliantly, representing the Trust in a friendly, professional and well-informed manner. This is a cross-team role, providing support to colleagues through the systems and processes you manage, and your can-do attitude and approach.

We have an excellent benefits package including a 9% pension contribution, 33 days holiday (increasing to 38 over 5 years) and an employee asistance programme for you and your household.

Find out more on our website and apply for this rare opportunity today.

Working in our Education Team and reporting to the Chief Education Officer you’ll have the opportunity to manage and deliver our activities in London and the South East of England. Your day-to-day responsibilities will include managing Education Officer(s) in the region, project managing funded projects both locally and nationally, supporting and growing our volunteer pool and overseeing all delivery in the region, with a focus on educational settings. You will also support the Education Team in creating resources to equip schools with the tools to embed LGBTQ+ inclusion and a celebration of diversity in all its forms into their curriculum.

To learn more about the role, please read the attached job description below where we outline the person specification and a more in depth view of the Education Manager (London & South East) role.

The Membership officer will play a key role in ensuring a smooth and successful membership journey for FSC members. This role will be responsible for the oversight and coordination of member activities and events. The role will also contribute to a culture of continual learning through gathering and analysing member feedback and implementing changes as part of FSC’s Monitoring, Evaluation and Learning Framework.

The successful candidate must be able to self-manage projects and tasks to completion. Flexibility, positivity, proactively, independence, drive and a willingness to pitch in as true team-player are essential to success. This role reports to the FSC Executive Director but works closely with other members of the team.

An exciting opportunity has arisen to join the Development Team at the world-renown BRIT School. Working closely with the Corporate Partnerships Manager, the Corporate Partnerships Officer will be supporting the growth of The BRIT School’s corporate income through donations, sponsorship and employee giving. 

The Team

The Development Team at The BRIT School is focused and experienced – with colleagues having worked in award-winning not-for-profits and national arts centres - consisting of the Director of Development, Trusts and Grants Manager, Corporate Partnerships Manager, Trusts and Grants Officer, Philanthropy Officer and Development Administrator, with a supportive Leadership Team and Board of Trustees. 

With current / recent corporate partnerships including Burberry, Warner Music UK, Royal Bank of Canada, Apple and Netflix (amongst many others), it is an exciting place, which brings together world-class education with the creative industries. 

You and The BRIT School

This is an exciting time to join The BRIT School team, as we continue the momentum of our BRIT Transforms Campaign (launched during our 30th anniversary year celebrations), and build on our successful corporate partnerships programme. 

Joining us as Corporate Partnerships Officer, you will be at the heart of our efforts to #keepBRITspecial, helping the School to realise its plans and ambitions.

We are looking for someone who has a passion for the ethos and ambition of The BRIT School.

As a member of an impactful team, you’ll have the autonomy, responsibility and freedom to bring your own creativity, drive and skills to the role, and to make an impact… not only on our fundraising ambitions, but on the lives of the young artists we support.

We would welcome candidates who are looking to move into corporate fundraising from other fundraising backgrounds, or relevant sales environments; we're also open to people at the start of their fundraising career. We are supportive of - and happy to consider - flexible working arrangements, including hybrid/home working.

The BRIT School is committed to Equality, Diversity and Inclusion, which is the bedrock of our ethos and values. 

We look forward to receiving your application, and we hope to meet you soon.

Are you an experienced philanthropy fundraiser with a proven track record of securing major gifts?

Position: Philanthropy Officer
Type: Full-time (35 hours a week), permanent
Location: Office-based in London, N4 with flexibility to work remotely
Salary: £36,309 - £38,786 per annum plus excellent benefits
Salary Band: Band F1

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

We’re delivering some of the most exciting major gift fundraising in the UK and we’re looking for a new Philanthropy Officer to join our creative and energetic team.

Working collaboratively, you’ll be securing significant gifts to help us deliver services to people living with MS, and work hand-in-hand with our Research team to raise funds for our pioneering research programme.

You’ll be identifying, engaging with and stewarding a mix of cold and warm major donors and prospects.

We have a highly committed Appeal Board, which brings together high profile, engaged and well-connected individuals passionate about the cause and our ambitious plans for the future

This is a fantastic opportunity to build on your philanthropy fundraising experience so far and make a difference for our MS community.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Closing date for applications: 9am on Tuesday 25 June 2024
Anticipated interview date: Monday 1 and Wednesday 3 July 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
• In the event of miscarriage or still birth 
• To support fertility treatments
• For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

About the Mint House

Our aim at the Mint House is that restorative justice and practice become embedded within organisations and communities, being seen as a natural part of 'how we do things' across a range of settings.  We work towards this through events and communications designed to introduce restorative justice and practice to new audiences and share learning on effective practice, by providing training and support, through network building, thought leadership and practical projects. Among examples:

• helped by the appointment of a part-time communications officer in 2021 we now have a 500+ strong network of event participants and supporters from across sectors and extending round the globe (though with a sizeable Oxfordshire contingent).
• since 2021 we have trained over 200 managers and staff from Oxfordshire County Council's children's workforce (social workers, family support workers etc) in restorative practice, backing up training with reflective practice sessions and practical resources.  More recently, we have been providing similar training and support for colleagues in forensic mental health settings. We are an accredited training provider with the Restorative Justice Council.
• many of our events have a network-building dimension. We also specifically facilitate a network of UK-based colleagues working to create restorative communities and cities, and a network of communications specialists working in our field.
• with support from the Westhill Endowment, we recently hosted two sets of research and practice dialogues, bringing people from diverse backgrounds together to explore what’s involved in embedding restorative practice in organisations and communities.
• we are currently working with partners from across Oxford to pilot use of restorative approaches to reduce evictions of former rough sleepers from supported accommodation.

Training & Projects Officer role

Context

In 2023 we drew up a new strategy and business plan. This exercise underlined that the transformational change we want to see depends on us collaborating with many different organisations and communities, exploring with them what it means to be restorative in their context then working with them to make and learn from the changes needed.

Through our work so far we have encountered many potential collaboration partners.  Working alongside our part-time Communications and Events Officer your role as Training and Projects Officer will be to help us implement existing partnership projects and develop new ones. We have funding available to support this post for 12 months initially but aim to make the role sustainable as new projects come onstream.

We expect the role to be home based, but with a need to visit clients/project partners and attend meetings/events in Oxford or the surrounding area on a regular basis.  Wider travel to partner events/meetings may also be required from time to time.

Purpose

Support the delivery and further development of ‘on the ground' initiatives demonstrating the difference restorative justice and practice can make to building healthy relationships and promoting peace and reconciliation. As part of this, orchestrate delivery of training and support contracts.

Key responsibilities

a. Manage implementation of existing ‘on the ground’ projects, notably including our Matilda House trailblazer housing project.

b. Co-ordinate delivery of training and support, liaising with clients to understand delivery requirements and with in-house and associate trainers to confirm their availability.

c. Support the team of associate trainers, ensuring they are well prepared and supported, with access to continuing development and opportunities for reflective practice.

d. Ensure the quality of training, including ensuring the continuing development of materials and that training is tailored to the delivery setting. 

e. Work with trustees to shape and introduce new projects, including liaising with partners, drawing up project plans and budgets and laying the groundwork for new projects as they come onstream.  As part of this, and as time allows, input into funding applications

f. Monitor project and training delivery and spend, capturing learning and reporting as required to trustees and external funders.

g. Work closely with the Communications and Events Officer, supporting completion of key tasks as required.

h. Other duties as assigned by trustees.

Please see the job specification for further details including person specification and how to apply.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland.

Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you, whenever you need it.

 About the role

As digital content officer, you’ll design, edit and optimise our web content to help our users feel empowered throughout their breast cancer experience.

From personal stories and blogs to landing pages and webforms, you’ll support teams across the charity and lead the content creation for some of our key projects and campaigns.

You’ll know content design, search engine optimisation (SEO), user experience (UX) and accessibility best practices like the back of your hand and be able to advise teams on the correct approach for their pages. And with support from our digital analytics manager, you’ll be able to advise teams on how to improve their content to drive conversions. 

Not only will you be able to take the lead, but you’ll also be a team player. You’ll be able to take direction from the digital content manager on bigger projects and collaborate with other members of your team. 

You’ll join the team at an exciting time as we’re amid our digital transformation project. You’ll play a key role in moving our content from the old to the new website. You’ll also help set the standard of content on the new website by training teams on new processes on the new CMS and coaching them on web best practices. 

This role is a 12 month fixed-term contract.

About you

A successful candidate will have a strong background in digital and experience in creating web content that packs a punch. You’ll have a can-do attitude, a methodical approach to your work and enjoy creating content.

You’ll have a comprehensive understanding of content design, accessibility, SEO and UX principles. And know how to take this knowledge and use it to create engaging content that supports our user's and charity’s needs.

Job description and benefits

The job description and our attractive benefits package are available for you to download.

Primary location of role and hybrid working

This role can be based in our Cardiff, Glasgow, London or Sheffield office. However, our hybrid working model allows full-time staff members to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. In support of your application, you’ll be asked to submit your anonymised CV and a supporting statement. When applying please ensure you refer to the essential criteria on the person specification and clearly provide as much information as possible with examples to demonstrate how and where you meet the criteria. If you’ve any questions regarding this role please contact us in the first instance.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Friday 21 June 2024

Interview date Wednesday 26 and Thursday 27 June 2024