Supporter services volunteer volunteer roles in mayville estate, greater london

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Chair for our Trustee board, to join us and help lead and shape the future of the organisation. 

We are looking to appoint a new Trustee to the Board to support CHEER’s mission of providing advice, friendship and support to Elmbridge’s older community.

We’re particularly seeking someone with experience of marketing and communications to complement the skills and backgrounds of existing Trustees.  The role will oversee the formulation and implementation of CHEER’s marketing and communication strategy, providing guidance and support to the Board and team to ensure successful execution.

If you have an interest in the issues surrounding the elderly living in the UK, a desire to give those who need it, a helping hand and support along with a background in marketing and communications – with digital marketing a particular advantage - we’d love to hear from you.

(We’d also warmly welcome contact from anyone interested in alternative trustee opportunities with experience in fundraising, business management, human resources and/or older people and social care). 

CHEER: 

Is a registered charity serving the local community of Elmbridge for over 60 years. Our mission is to provide advice, friendship, and support to help older community in Elmbridge lead full, dignified and independent lives.  We do so through delivery of 5 core services (befriending, benefits, events, signposting and CHEER’s Parkinson’s group) designed to reduce loneliness and social isolation and alleviate financial hardship.  

We consistently achieve remarkable things with minimal resources and are often told we have changed people's lives relying on a dedicated team of staff, trustees and volunteers to deliver these essential and beneficial services.  

Trustee role: 

Our trustees are all volunteers, most of whom live or work in the local community, and all of whom use their skills, knowledge and experience to guide and govern our service, shape strategy, and give direction to the charity.  We are a small and friendly team, collectively responsible for CHEER and each enjoying the chance to contribute to our community.  

The main responsibilities of a trustee are: 

• Formulating and reviewing CHEER’s vision, values, and strategic direction 

• Establishing and monitoring policies to provide guidance for staff 

• Ensuring compliance with the Charity’s governing document and the law 

• Ensuring accountability to such bodies as the Charities Commission, donors, staff and volunteers 

• Managing the Charity’s resources responsibly 

• Contributing to the discharge of the Board’s duties and effective Board performance 

• Promoting the charity and protecting its excellent reputation 

• Appointing staff, giving them guidance and support 

• Monitoring the Charity’s performance

• All trustees are expected to adopt Nolan’s seven principles of public life:  selflessness, integrity, objectivity, accountability, openness, honesty and leadership

Generally, a minimum of 4-6 hours a month, occasionally more. This includes: 4x Board meetings a year, plus the annual AGM dates of which are flexible.  Helping staff with advice and enquiries on an ad hoc basis and/or additional support such as working with other trustees or members of staff on key projects.

The role is predominantly home-based, and board meetings normally take place in a venue in Elmbridge.

Desirable qualities: 

Empathy and a passion for improving the lives of older people; effective communication, good strategic vision and creative thinking, the ability to exercise good, independent judgement.

This is an exciting time in our growth as we look to grow our governance systems, build on our successes and ensure we are a radical, dynamic organisation rooted in our anti-racist and anti-oppressive values.  We are looking for a new Treasurer for our Trustee board, to join us and help lead and shape the future of the organisation.

Grants & Bids Writing Volunteers Role Overview

The Africa Health Organisation (AHO) will be 25 years old on 14 August 2025. We seek Grants and Bids Writing Volunteers to join us celebrate our Silver Jubilee from across the world to help us apply for funding from major donors, development aid agencies and public sector tenders.

Duties and Responsibilities

 Grant writing

• Developing and writing grant proposals to foundations and other grant-making organisations.
• Assembling and submitting grant requests, including letters, proposals, and budgets.
• Track and create a calendar of grant opportunities - including deadline dates, required materials,
• Researches and identifies potential sources of funders and corporate and governmental funding.
• Complete and submit grant applications to secure funding

 Tender & Bid Writing

• Write and submit tenders to win contracts.
• Maintaining awareness of tenders, acquiring PQQ questionnaires and tender documentation.
• Responding to tender invitations from the UK and other governments, EU tenders, the public sector and local authorities from the UK in areas such as health and social care.
• Recruit partners for the EU grants & tenders and other tender projects.
• Collating the input of contributions to create a coherent and well-structured final tender and ensuring the timely submission of tenders and other proposals.

Funding and Finance

The role will involve seeking and securing funding and finance for the specific goals, objectives, targets, and outcomes. You will work with the AHO President, the Board and senior management to research and identify public, private, philanthropic, individual giving, and legacy funding and finance. Each volunteer will have the opportunity to choose their goal and set a fundraising target to achieve.

Qualifications, Experience and Skills Required

• Degree in any subject area that results in superb language writing skills, including grammar, clarity and style.
• Excellent writing, analytical, and research skills are essential. Candidates must be self-motivated, detail-oriented, and highly organised and have experience using online databases and other sources to locate biographical, financial, and philanthropic information.
• You MUST have at least 3 years of experience writing and delivering successful grants and tenders, especially for public health contracts such as health checks, smoking cessation, etc., from the UK government, NHS, DOHSC, Ministry of Justice, London authorities, and county councils.
• An understanding and passion for issues affecting Africa's political, social and economic development and health, social care, climate change and environmental development.

Languages requirements

The ability to speak one of Africa's widely spoken languages would be an added advantage e.g. Afrikaans, Amharic, Arabic, Bemba, Berber, Chewa, Chinese, Dinka, English, French, Fula, Fulani, German, Greek, Hausa, Hindi, Igbo, Italian, Japanese, Kinyarwanda, Kirundi, Kongo, Korean, Lingala, Malagasy, Mandinka, Nambia, Ndebele, Nyanja, Oromo, Portuguese, Russian, Sango, Sesotho, Shona, Somali, Spanish, Swahili, Swati, Thai, Tigrinya, Tsonga, Tswana, Venda, Vietnamese, Xhosa, Yoruba, Zulu, etc. You are still welcome to apply if you don't speak any of the above languages.

VOLUNTEERING IS NOT A PAID JOB.

ALL our Volunteer Opportunities are not paid or salaried. Do not apply if you want a paid job or plan to negotiate a pay deal with us. Volunteering allows people to give their time for free to society while gaining the experience they need when applying for future paid jobs.

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Suffolk, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice.

Closing date Is 24th June 2025

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for our new Co-Chair of Trustees. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

 The ideal candidate will have extensive experience in the governance of a charity or public sector organisation and be able to commit to at least 2 years in the role.

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Specific responsibilities of the Co- Chair

• Ensure the proper management of board meetings, including setting agendas in consultation with the Director, chairing meetings, facilitating discussions and decision;
• Oversee the administration and coordination of any sub-committees; 
• Monitor implementation of board and sub-committee decisions;
• Take "Chair’s action" between meetings, where an immediate decision is required;
• Serve as line-manager to the Director, and conduct regular planned supervision and appraisal;
• Represent Board as required to the public or external parties such as funders and government; and
• Keep other officers fully informed so that they can deputise if necessary
• Working alongside and in collaboration with the other STAR trustee co-chair, sharing responsibilities and ensuring excellent communicative shared working.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

About The Connection at St Martin’s

Our vision:

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home.

Our mission:

We support people sleeping rough to find a way off London’s streets. We get to know every person we work with, understanding what they need to recover.

Trusting relationships are at the heart of everything we do, with our clients and our colleagues. It is vital that the way we work provides the conditions to facilitate these relationships. We have agreed 4 core cultural traits which guide our day to day behaviour at The Connection. These are Curious, Safe, Together and Motivated.

About the Role

Our trustees play a vital role in making sure that The Connection achieves its core purpose. They oversee the overall management and administration of the charity. They also ensure that The Connection has a clear strategy and that our work and goals are in line with our vision and mission.

While trustees share collective responsibility, the Treasurer leads the Board’s work on financial matters, provides support and challenge to the finance team, engages our auditors and chairs the Finance, Audit and Risk board subcommittee.

The Board of Trustees at the Connection have adopted the Charity Governance Code for larger charities which sets out the principles and key elements of good governance. Trustees will support the integration of the key principles of the Code which are described under the following areas: organisational purpose; leadership; integrity; decision making, risk and control; board effectiveness; equality, diversity and inclusion; openness and accountability.

The Connection at St Martin in the Fields is a company limited by guarantee, therefore each Trustee is also a company director and must fulfil the legal and financial responsibilities required under the Company Act 2006.

Full role description can be found on our website

Closing Date: Friday 4th July
Interview Date: First round (online) – w/c 14th July. Second round (in person) – w/c 28th July.

Help shape the future of vital community services in Bromley, south London.  

We are looking to recruit a new, independent trustee to join our effective and engaged board at an exciting time of development and change.

Trustee role

The role of Trustee is to uphold Bromley Third Sector Enterprise’s (BTSE) mission and vision and ensure its effective  governance. The Trustees work together with the Chief Executive to set the strategic direction and framework for the  organisation.

• Strategic leadership
• Governance
• Relationship with the management team.

The new trustee will also be expected to sit on one of our sub-committees Finance, Operations and Policy, with a preference for Finance, as well as those responsibilities expected of all trustees.

Trustees’ expenses are paid, and the role offers full induction with further training and networking opportunities.

Full details including role description and how to express an interest, visit our website. 

Dear Prospective Trustee

Thank you for your interest in Citizens Advice Merton and Lambeth (CAML). This pack sets out more information about the charity, the board, the role of a trustee, and how to apply.

We are excited about the future and are looking for energetic, talented and committed individuals to help support the charity as trustees to continue its incredible work for the people of Merton and Lambeth.

What we do

CAML is one of the busiest advice charities in London.  We support individuals and families who live, work or study primarily in the London Boroughs of Merton and Lambeth and also elsewhere (dependent on service).  We also work to raise awareness and understanding of the challenging issues affecting individuals and our communities.

We were one of the first Citizens Advice services to open our doors over 85 years ago. We have had an extremely busy few years, with individuals and families increasingly seeking our support with the cost of living crisis.  Our support and services are as important today as they were when our work began.

We are part of the national Citizens Advice network of over 240 local charities that deliver advice across the country.

In FY 23/24, we supported over 25,000 individuals.  Our information, support and advice services are provided via telephone, online, video conferencing and face-to-face.  We provide face-to-face support from two CAML offices and multiple outreach venues in local communities.  Our aim is to empower people to better help themselves, but we are always here with further support if needed. 

CAML in 2025

CAML is at an important point in its history. Demand for our services continues to accelerate as high levels of hardship become an established reality for many people living in our boroughs.  The two boroughs we serve contain pockets of wealth and affluence, but also feature areas of significant poverty and deprivation where our services are most depended upon.

At the same time, similar to many charities, we face funding challenges – not least given the majority of our funds come from our local authorities. Our current turnover is over £1.2m a year. Like others, CAML faces funding challenges often related to changes in central government policies and local government financial challenges, with a need to look at new ways of diversifying income streams.

The organisation has a strong foundation from which to deliver in this difficult environment – particularly with a team that is committed to our clients and expert in giving quality advice. We also have positive working relationships with our funders, councils and partners, and a strong local reputation.

Our leadership

The operational leadership and management of CAML is carried out by our CEO, Simon Shimmens, with three senior managers and a team of around 40 staff and 20 volunteers. Short biographies of our existing trustees are available on our website.

The role of the Board

Each trustee has a responsibility to contribute to discharging the Board’s responsibilities. We do this by:

● Regularly preparing for, attending and participating in meetings

● Understanding the business of CAML

● Contributing to setting policy and strategic direction, defining goals, setting targets and evaluating performance

● Monitoring our services, ensuring compliance with our governing documents and policies and monitoring maintenance of Citizens Advice standards

● Monitoring the charity’s financial position and ensuring it operates within its means and delivers on its objectives with clear lines of accountability for day-to-day financial management

● Supporting the charity’s development through participation in agreed projects

● Actively seeking to further CAML’s strategic objectives and acting in its best interest at all times

Above all we are looking for people with strategic vision and independent judgement who together can support the charity and its executive team. As trustees we are visible to our staff and volunteers, engaging and recognising the excellent work they do. Each trustee is expected to spend time with service delivery staff and volunteers, ideally at least once a year. 

You will be a genuine team player, able to support colleagues, input constructively and positively to discussions and to support and uphold collective decisions. 

As a trustee you will support the charity’s values and objectives and will act as a positive and genuine advocate promoting the work of the charity within your personal networks and to the wider world. 

The commitment we need

Each trustee attends quarterly Board meetings and is a member of one of the delegated authority sub-committees – Finance and People – which also meet once a quarter.

While the precise nature will differ month-to-month, this is likely to average at eight to ten hours a month. This allows for board and committee meetings, reading papers in advance of these, ad-hoc actions and discussions, and visiting CAML’s services.

Board meetings are currently held in person in our Mitcham Office, with sub-committee meetings held remotely. Across the Board, we attend key events such as Volunteers’ Week and charity events/activities.

Particular skills/experiences we’re seeking

We are looking to recruit two new trustees to join our strong and dynamic Board.

We would particularly welcome applications from those with skills and experiences to help complement the current Board. Our priority recruitment areas are:

●HR: We are committed to ensuring the highest standards of governance in policies and practice related to employee relations, recruitment, retention, reward and recognition as well as staff and trustee training and development. We are seeking a trustee with senior HR experience to support the strategic oversight of our People approach.

●Accountancy: Financial oversight is an integral part of a well-functioning trustee Board. We are looking to further bolster this expertise within the Board to provide support for our Treasurer if required.

●Pensions: CAML has a legacy Defined Benefit pension scheme (closed to new entrants) and a Defined Contribution scheme. We are looking for an individual with actuarial or pension trustee skills to advise the Board with regard to our pension schemes, and whether we should be looking to make any changes.

●Legal: We are looking to further expand our legal expertise on the Board. We particularly welcome interest from individuals with experience in charity law however all applicants with legal experience are welcomed.

In addition to these skills, we would welcome applications from candidates with previous trustee experience and/or applicants who may be open to taking on the role of Vice-Chair (further information can be provided on this if requested).

The benefits of being a trustee with CAML

Although the role of a trustee is unpaid (reasonable out of pocket expenses are reimbursed), there are many reasons to join us, including:

● Being a trustee is one of the most powerful ways in which you can contribute to your local community and to a cause you care about.

● Corporations of all sizes take voluntary and community enriching activities seriously with trusteeship considered an effective method of professional development and community engagement.

● Being a trustee is a fantastic way of developing your strategic experience and oversight, giving you the opportunity to develop your critical thinking, problem solving and analytical skills.

● Being a trustee can open up your professional network.

How to apply

Follow the link to our website and complete the relevant documents at the bottom of the advert.

We are recruiting on a rolling basis and are considering applications as and when we receive them. This recruitment remains live until 30th June 2025.

All applications are considered by a trustee panel, with shortlisted candidates then invited to an interview, to take place within a month of receiving their application. 

We are registered with the Information Commissioner's Office and will process your personal data in accordance with the General Data Protection Regulation and Data Protection Act 2018. Please refer to our online Privacy Policy for more information on how your personal data will be processed and stored.

Join 198 CAL as a Trustee – Help Shape Our Future

198 Contemporary Arts and Learning (198 CAL) is seeking passionate and experienced Trustees with fundraising and finance expertise to help us navigate today’s challenging funding landscape and build a stable, sustainable future.

This is an exciting time to join our team, following the acquisition and expansion of our new building. We are looking for committed individuals who share our vision and can contribute their skills to strengthen our organisation and make a real difference in people’s lives.

What’s Involved?

• Attend quarterly online Board meetings and one in-person strategy workshop per year.
• Participate in sub-committees and contribute remotely.
• This is a voluntary role, with reasonable expenses covered.

If you have the skills and dedication to support 198 CAL’s mission, we’d love to hear from you!

This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.

Are you passionate about creating a culture of welcome for refugees in the UK? Do you have extensive experience in the governance of a charity or public sector organisation? This could be the perfect role for you! 

STAR is a dynamic and exciting national charity which makes a huge impact on a small budget. We are looking for individuals who are passionate about creating a culture of welcome in the UK for refugees ,who believes in the power of young people as changemakers and who wants to empower refugees to reach higher education to join our board of trustees. 

We are in particular looking for applicants who: 

• Have lived experience 
• Have HR experience 
• Have campaigns experience, in particular hybrid campaigning.
• Have charitable fundraising experience. 

 Applications from persons with lived refugee experience are highly encouraged. 

Role Description

To provide strategic oversight of:

• STAR’s compliance with its Articles of Association, policies, and law; 
• STAR’s compliance with all funding conditions and contracts;
• Whether STAR is best using its resources to meet its objectives; 
• The effective and efficient administration of STAR;
• Monitoring and reporting of financial information; 
• STAR’s funding and expenditure situation; and
• Implementation of STAR’s Equal Opportunities Policy and Safeguarding Policy in employment and service delivery.

Also to:

• Contribute actively to STAR by giving strategic direction and evaluating performance against targets
• Attend and prepare for board meetings
• Appoint board members and officers via the procedures in this policy
• Approve accounts
• Ensure that STAR and the board safeguard STAR’s values and reputation
• Provide any other assistance the board or STAR may require, as appropriate, particularly utilising any specialist skills or experience they may have.

Person Specification 

Essential 

• Experience of governance of a charity or public sector organisation
• A commitment to STAR’s values
• An awareness of issues affecting both STAR and the wider refugee sector, the ever shifting landscape of refugee policy and media coverage, or a willingness to learn and stay abreast of these current topics and new developments. 
• A willingness to devote the necessary time and effort to prepare for and attend regular STAR meetings for at least 2 years
• Integrity and good independent judgement
• Strategic vision and an ability to stay focused on strategic objectives
• Willingness to take part in STAR discussions, contribute constructively and listen to others
• Understanding and acceptance of the legal duties and liabilities of trustees of a charitable company
• Ability to work effectively as a member of a team
• Ability to maintain confidentiality
• A commitment to the principles of Equality, Diversity and Inclusion, as well as an understanding and acceptance of the Equal Opportunities Policy
• Willingness to undertake training required to allow them to fulfil their duties.

Desirable 

Five years experience in one or more of:

• Working with people seeking asylum and refugees;
• Other work with the asylum/refugee/migrant sector;
• Charitable fundraising;
• Voluntary sector issues, such as trends for charities and partnership/network formation;
• Organisational development, growth or change;
• Human resources;
• Financial management/accountancy;
• IT;
• Negotiations;
• Marketing and public relations;
• Lobbying, advocacy and campaigning regarding social justice or social policy;
• Management and administration of a charity, for example as a director or trustee;
• Campaigning;
• Social Media/ Communications 

About Student Action for Refugees

STAR (Student Action for Refugees) is the national network of students building a society where refugees and asylum seekers are welcomed and can thrive. 

Set up by students at Nottingham University in 1994, STAR is creating a more understanding, just and welcoming society by: 

• empowering young people to be changemakers; 
• providing practical support and connecting local communities through volunteering and student volunteer led community projects; 
• challenging the structural barriers that refugees and asylum seekers face when seeking protection and building new lives in the UK; 
• Sharing trusted information about asylum and the lived experience of refugees to combat misinformation, hostile narratives and instead spread compassion and humanisation 

We have a small staff team who train and support the network and lead on national campaign and advocacy work, with expertise in improving access to higher education for forced migrants.

Here are just some of our highlights from last year:

• 37  STAR university student society groups, across 28  towns and cities, run by 222 STAR student leaders. 
• 262 events were organised by STAR groups to educate, campaign, and fundraise for a more welcoming UK, from art exhibitions to cookery classes and film nights.
• 1,280 refugees and people seeking asylum were supported by 413 volunteers  through 28 community projects and 25 one off volunteering events. 
• 100s of students mobilised to support calls for better treatment of refugees in the UK including standing against detention, for a fairer plan for refugees and to lift the ban on work.
• 88 UK universities now offer sanctuary scholarships for refugee students. The STAR staff team was involved in the development of many of these new scholarships and the improvement of  existing scholarships. We also ran workshops for hundreds of  university staff. 
• 15 STAR groups campaigned for Equal Access at their institutions and 4 won!
• 65 aspiring refugee students were supported by our mentoring project and we provided signposting and advice about accessing HE to over 470 people.

If you would like an informal chat before applying, please get in touch.

Deadline for applications: 11th July 2025

Interviews: Rolling

About Us

My Black Dog is a charity that offers anonymous, peer to peer mental health support through our web-chat service. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people face.

We were founded on the motto "talk to someone who gets it". We want to connect people who share lived experiences to provide an empathetic, non-judgmental space where everybody understands how it feels to experience mental health struggles.

Position Overview

Our web-chat service is run by our Volunteer Pack, each of whom have their own lived experience of mental health challenges. In addition, each shift has a 'Leader' and a 'Mentor'. These are Volunteers who carry out specific roles during the shift and, together, ensure its success:

• Leaders - Managers of the shift. There to ensure the shift runs as it should. They support and guide Volunteers through chats and follow safeguarding processes when an alert is raised. They escalate safeguarding alerts to the shift’s Designated Safeguarding Lead (a trained professional). They also complete a 'Shift Handover' document once the shift is completed.
• Mentors - There to support and guide Volunteers through chats. Will take over from the Leader if there are safeguarding issues that need the Leader's attention and/or if the Leader needs a break.

As My Black Dog looks to expand our opening hours, we are looking to recruit additional Leaders who can run shifts and provide cover when necessary.

Leaders will be assigned a shift based on your availability and preference. The expectation is that Leaders and Mentors will form a ‘pair’ and, together, will do one shift at the same time each week. This is to provide stability, predictability and to encourage community-building between Volunteers. Shifts are usually 3 hours long. We may ask you to cover another shift when we are short, but you will never do more than 6 hours per week.

Training will be provided and you will be supported on shift by a Designated Safeguarding Lead, who will manage all safeguarding issues.

The work you will do as Leaders will ensure we provide the best possible service to our Guests. You will also be helping our Volunteer Pack to do what we do best: helping those in need by speaking to someone who 'gets it'.

Who We Are Looking For

We are looking for people who have experienced their own journey with mental health and are in a strong position to support others. We ask that our Leaders:

• Are strongly committed to helping others
• Have experienced mental health issues in order to relate to those seeking help
• Are collaborative and enjoy working with others
• Are encouraging and supportive
• Are organised and can monitor several things at once
• Can remain calm and focused during busy times and when safeguarding alerts are raised
• Are 18 years and over 
• Can commit the time to a regular weekly shift

We are particularly interested in hearing from people who are available to run a shift on the following days/hours:

• Monday to Sunday, 5pm-7pm
• Thursday to Saturday, 7pm-10pm

Role Responsibilities

1. Supervise and support Volunteers whilst on shift with general enquiries, positive feedback and signposting.
2. Assist with general volunteering enquiries whilst on shift. Provide time for guidance, instruction and de-briefing for Volunteers if required.
3. Follow Leaders processes including unexpected absence reporting, Volunteer check-in and check-out, and completing Shift Handovers.
4. Monitor web-chat conversations and ensure all chats are tagged.
5. Maintain ability to listen, remain calm and provide intervention if necessary.
6. Be able to have difficult and often complex conversations about mental health, including Guests experiencing crisis and first-stage intervention support.
7. Work alongside the Designated Safeguarding Lead (DSL) when safeguarding risks are identified.
8. Exercise discretion in handling confidential situations and information, conveying sensitive information in a timely manner to necessary individuals.
9. Provide written follow up of shifts via handover, ensuring all necessary information is handed over at the end of the shift.
10. Adhere to all standards, policies and procedures of My Black Dog.

Please note: An Enhanced DBS Certificate is required for this role. If you do not have one, My Black Dog will arrange the DBS Check for you.

www.myblackdog.co

Letter from Imelda Redmond, our chair of trustees

The current Board is a welcoming, collegiate and energetic group, working hard to make a positive impact on the lives of older people in Tower Hamlets, Newham and Hackney. I joined the organisation a year ago as chair and am enjoying steering the organisation through an exciting period of transformation as we implement our new, and ambitious, five year strategy. AUKEL has sound finances and a strong reputation for its service delivery (Hospital to Home service, community services, digital inclusion and Information and Advice). From this strong base, the organisation has an ambition to amplify the voices of older people within our communities and to create a more collaborative culture which both improves the connectedness of our services and also strengthens our relationships with local voluntary, statutory, community and faith groups. We are looking for someone with the time, passion and expertise we need to work collegiately with trustee colleagues to lead the organisation through this next exciting phase.

Yours,

Imelda Redmond

AUKEL Chair of trustees

About us Age

UK East London (AUKEL) is a local independent charity, which is part of the national Age UK network. We work across Tower Hamlets, Hackney and Newham to deliver services which support older people to live healthier, happier and more fulfilled lives.

Our work

Each year we support around 20,000 older East Londoners by providing flexible practical and emotional support in homes, hospitals and in the community.

Our boroughs have the country’s highest pensioner poverty in the country, further exacerbated by the current cost of living crisis.

How we help

1. We tackle poverty

Each year our advice service supports over 2,000 older people to claim £3.2million in welfare benefits, grants and relief entitlements. During the cost-of-living crisis we distributed £42,000 worth of emergency vouchers for food, helping older people ensure there was food in the fridge.

2. We alleviate loneliness

According to a national model, Tower Hamlets has the highest rates of loneliness in London and in England. Our East End Friends initiative teams housebound older people who’d like a bit more company with a volunteer to visit them at home. 92% of older people said they felt less isolated and lonely and 100% of volunteers would recommend the scheme.

3. We improve health.

Many older people in our boroughs have very poor health. For example, at age 65, women can expect just six more years of good health, which is the lowest in London and almost the lowest in England. This reduces their quality of life and can make it harder to remain independent. As well as increasing income and addressing loneliness (both determinants of health) we offer yoga, walking, and chair-based exercise groups at our community centre in Bow. 87% of participants said they are more independent as a result.

4. We increase independence.

Many older people live alone and struggle to manage around the home. Our home from hospital service supports 3,000 older people to return to a safe and warm home. Just 6% are readmitted to hospital within 28 days compared to 15.3% in areas where there aren’t these services.

The Team

We have an established and talented Senior Management Team, a committed staff team and an extraordinary group of volunteers. Two years ago, the board recruited a new Chief Executive. She is ambitious for the charity, comes with a great track-record of charity leadership, and has worked hard with trustees to develop our new organisational strategy.

Who we are looking for

We want our trustees to understand the community we serve and are therefore specifically looking for applicants who live in and/or have strong connections with Hackney, Tower Hamlets or Newham. Additionally, we are determined to increase the diversity of the current Board in line with our organisational EDI Objectives. For this reason, we are actively seeking candidates from the Global Majority (all non-white ethnic groups, including Black, Asian, and other groups previously labelled as "ethnic minorities" or ‘BAME’).

Previous experience in the voluntary sector, adult social care, NHS, or similar relevant experience to the work of AUKEL would be helpful. As would communications/marketing experience. However, this is potentially a developmental role where you will gain knowledge and experience of charity governance – so the most important thing is your commitment to our organisational aims and your local connection.

You must want to improve the lives of older people across East London and understand the impact disadvantage and discrimination has on the life chances of our local population. You will be curious, collaborative and ambitious and able to commit to an average of one-to two days a quarter (most meetings are in the evenings).

If you're new to being a trustee, we can offer additional training and pair you with a fellow trustee as a ‘buddy’ to help guide you. They’ll be there to walk you through trustee materials, answer any questions, and provide support along the way.

Full role description can be found in appendix 1

What I get out of being on the AUKEL Board

'I continue to be impressed with the extent of the help AUKEL provides in our communities. The need for the service is increasing as the cost-of-living crisis deepens. I see the Trustee role as an enabling role. I enjoy rolling up my sleeves alongside my fellow trustees to tackle some challenging issues with our combined skill sets. I particularly enjoy working on the new People sub-committee and I can sense a renewed enthusiasm for finding ways to optimise the Trustee contribution.' (Teresa, a current trustee)

New Trustees will complete an induction to the organisation and the Board. This will include site visits and meetings with the CEO, Senior Management Team, Chair and Board members. During your induction you’ll have the opportunity to really understand our services and get to know our team. You’ll be able to ask any questions you want and visit any service you wish!

Time commitment

The full Board meets quarterly on Wednesdays from 6.00 – 8.00pm in our Hackney centre.

We hope that all our trustees additionally sit on a sub-committee which reflects their interests and/or expertise. All the Committees meet quarterly the Finance Committee meets on Thursdays from 6.00 – 8.00pm usually face to face in Bethnal Green, the People Committee 5 meets quarterly on Mondays from 6.00-7.30pm online, and the Service Development Committee usually meets from 6.00-7.30pm on Thursdays online.

Travel expenses can be reimbursed.

Board members may be asked to commit additional time to support staff recruitment, review tenders and share expertise.

The agenda and papers for each meeting are usually emailed to Trustees a week in advance.

How to apply

If you are interested in being considered for this role please submit your CV/LinkedIn profile with a covering letter explaining why you wish to join the charity and the skills/experience you will bring to the Board.Please visit our website for the recruitment email address.

Potential candidates are welcome to have an informal conversation about the role. Please visit our website for the recruitment email address.

Closing date is the 30th of June.

Appendix 1

Trustee role description

The Board is responsible for the smooth-running of the organisation and supporting the Chief Executive. You will be supporting our 70+ members of staff and part of our 80+ strong volunteer team. You will also have the opportunity to learn about how to tackle the challenges that our beneficiaries face, and how to deliver appropriate co-produced services that enrich older people’s lives and enhance the whole community of East London.

Main tasks

• Contribute to Board meetings, helping to give firm strategic direction to the organisation, setting policy and targets and evaluating performance.
• Make decisions for the benefit of Age UK East London, exercising independent judgement and declaring any interests, exercising reasonable skill, care and diligence in carrying out activities.
• Be familiar with the rules that govern Age UK East London (Articles of Association) and make sure we follow those, Charity Law, Company Law and all other relevant legislation and regulations.
• Ensure the organisation’s financial stability, overseeing the setting of the budget and monitoring variance against the budget (the Board also has a Finance Sub-Committee to help oversee this).
• Ensure that we use our resources in line with our Articles and the requirements of funders, and that our accounts are a ‘fair and true’ representation of our finances.
• Safeguard the values of Age UK East London a maintain positive reputation for the organisation and its work.

Person specification

We’re looking for someone who:

• Cares about older people and wants to make a positive difference in their lives.
• Is open-minded, fair, and respectful, and values the opinions and experiences of others.
• Understands equity, diversity, and inclusion and its impact on older people and organizational practices
• Is committed to the charity’s mission, values, and social impact.
• Is reliable, committed and can dedicate some time to attending meetings and getting involved in the charity’s work.
• Is willing to learn about the charity’s work, the role of a trustee, and the challenges older people face.
• Can work well with others as part of a team, sharing ideas and supporting the charity’s goals.

It would be helpful (but not essential) if you:

• Have personal or professional experience with older people, or an understanding of the issues they face.
• Have lived experience or a connection to the charity’s mission.

We are looking for individuals to join our Board in 2025. In recent years we’ve increased and diversified the membership of the Board including the launch of our Associate Board Member programme in 2023. We are looking to continue this work with dynamic and committed people to support further growth and development, building on our achievements.

We want to recruit new Board Members, alongside an opportunity for two Associate Board Members.

Being a Board Member

Board Members play an integral role in providing robust governance and stewardship, in externally supporting future development through advocacy with regional, national and international stakeholders, potential funders and partners from the public and private sectors. Board Members benefit from working with a small, creative and enthusiastic team on the strategic development of the organisation.

What is an AND Associate Board Member?

We have developed a 12 month programme for two Associate Board Members. These roles will work alongside the AND Board of Trustees, and have been designed as a development  programme aimed to support potential candidates who do not yet have (sufficient) board-level experience, or the required availability, but have the passion and potential to be a future AND Board member.

The Associate Board Member roles have been created to support individuals who are currently under-represented in the cultural sector, providing greater access to training opportunities, and to add further diversity and richness of perspective to the organisation.

Associate Board Members will:

• bring unique experience from their field of expertise 
• share our passion for new ideas and artforms
• place inclusion and engagement at the heart of our culture and vision
• be provided with relevant shadowing, mentoring or training opportunities to support their skills development over 12 months
• attend quarterly AND Board meetings (without legal responsibility or voting rights) 
• have the opportunity to apply to become a Board Member after 12 months

It is not necessary to have governance/board-level exposure or experience, but a general understanding of how boards work is required.

If you feel that you don’t quite meet the person specification in the recruitment pack but you’re excited and interested in the opportunity, please get in touch following the application process outlined below.

Joining the AND Board as a Trustee

We are currently looking for individuals to join the AND Board with experience in the following areas: 

• Strategic Regional Public Sector Knowledge
• Environmental Sustainability
• Charity Finance 
• PR / Digital Communications
• Regional commercial business knowledge across the creative sector, immersive and digital technologies

This isn’t an exhaustive list, and we’re interested in hearing from anyone who believes they have skills or experience to positively contribute to the organisation. We’re also looking for candidates interested in exploring a Vice Chair role with a view to future succession planning for AND Chair. We’re committed to opening up opportunities to people who are currently under-represented in the cultural sector, and we particularly welcome applications from candidates from ethnically diverse backgrounds, Disabled candidates and candidates under 30.

What is it like to be on the AND Board?

Read an interview with our Trustees Sam Bompass and Katie Moffat about being on the AND Board.

About AND

AND is an arts organisation known for creating radical, site-responsive projects at the intersection of art, technology and digital culture.

Working across the UK and internationally, AND commissions artists to explore the social, environmental and ethical implications of emerging technologies. Our portfolio includes large-scale outdoor artworks, exhibitions, research programmes, residencies, online projects and our flagship AND Festival — a nomadic biennial bringing cutting-edge digital experiences to diverse locations.

Our work often takes place in unexpected settings, from post-industrial towns to natural landscapes, creating space for bold experimentation and critical reflection. At our core, we champion interdisciplinary collaboration and are committed to inclusive, sustainable practices that challenge what is considered ‘normal’ in culture today

Practical Details

AND’s Board currently meets for a minimum of four times a year, through a mix of online, and in person meetings in Manchester (UK). There are additional, occasional meetings and sub-committee groups which can be attended via video call. We are particularly interested in hearing from North-based candidates, especially those with regional public sector or commercial business expertise, although we are open to applications from candidates from across the UK.

This is an unpaid role. You’ll need to commit around a day a month to the role. AND will reimburse reasonable travel expenses to meetings in full.

How to apply

• Read our AND Board Membership Recruitment Pack or our AND Associate Board Membership Pack
• If you’d like to speak informally about becoming an AND Board Member or Associate Board Member, you are welcome to request a conversation by Friday 30 May 2025
• Following this, we ask for a CV along with a short written statement (max 1 page) / video (max 3 minutes) to be submitted by Midnight Sunday 22 June 2025 with AND BOARD MEMBER ROLE or AND ASSOCIATE BOARD MEMBER ROLE as the subject field.
• Complete an Equal Opportunities Form (submitted anonymously)