Supporter services volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.
We are looking for volunteers to join us at Roses Theatre on Saturday 6th June for a concert by Cwmbach Male Choir, you'll join our fundraising team, collecting donations.
How much time will it take?
The collection is from 6.30pm - 11pm.
Bonus: - You will get to watch the concert from this choir who last sang with Stereophonics & Tom Jones.
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
- Participation in our volunteer recognition schemes and rewards
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £11 million a year to run our care services.
We are looking for volunteers to join us at Morrisons Acocks Green on Saturday 23rd August 2025 and you'll join our fundraising team, collecting donations from shoppers.
How much time will it take?
The collection is from 10.00am – 4.00pm, but you can join us at any point for an hour or two.
Bonus: Free parking
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
- Participation in our volunteer recognition schemes and rewards
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.
Join our fundraising team at Malvern Theatre for the Pantomime on Saturday13th December 2025 , and make a difference. We’re looking for enthusiastic volunteers to help us collect donations before and after the performance.
How much time will it take?
The collection is from 4.30pm – 6.00pm
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
-
Participation in our volunteer recognition schemes and rewards.
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role title:
Volunteer Classroom Assistant (Online) – English, Maths, Science
Where:
Online (Zoom) / Nova New Opportunities, 2 Thorpe Close, W10 5XL
When:
Immediately, minimum commitment of 3 months.
Support 1-2 classes a week (45 minutes per class).
English classes are currently held on Mondays and Wednesday between 16:30 and 19:15.
Maths and Science classes are currently held on Tuesdays and Thursdays between 16:15 and 19:45.
About Nova:
Based in North Kensington since 1983 and serving its poorest wards & those of surrounding London boroughs, Nova works with individuals from marginalised and disadvantaged communities who are looking to develop their potential and achieve a better future for themselves. Nova brings about real and lasting change in people’s lives by addressing every person as an individual and seeking out ways to best support that person to reach their goals. We endeavour to help every person that comes to us who is motivated and committed to improving his or her life.
Reaching 2,500+ people each year, we believe in improving people’s lives one person at a time, helping committed and motivated individuals to achieve their potential by:
-
Developing knowledge, education and confidence
-
Connecting diverse groups
-
Providing opportunities
Our work, operates on 2 levels:
-
Grassroots Community Support – including responsive actions (e.g. Grenfell, COVID-19), education, IAG, family programme and volunteering
-
Wider Reaching Dialogue Events and Influencing – focussing on challenging stigma, prejudice and inequality – working with individuals, organisations, networks and decision makers to move through conversation to action
Purpose of role:
Support the Nova Family Programme tutors in facilitating online home school sessions.
Role Description:
This role will be to act as a teaching assistant to tutors delivering online English, maths and science classes (for young people at Key Stage 2 and 3). With the disruption of Covid-19, many families have been thrown into the unknown world of home schooling – made even more challenging when your own education isn’t up to scratch or English is your second language. We are delivering a free programme of online home school support to those who have been most negatively impacted by being out of school. Now that Schools have reopened, we will be continuing these sessions to ensure that learners do not fall behind as Schools focus on catching up on lost learning. The aim is to support children who may be falling behind with their studies and mitigating as far as possible the widening attainment gap.
You will:
-
Enjoy working in a team
-
Provide tutorial support
-
Position yourself as a resource for learners
-
Work one-on-one or with breakout groups of learners who need additional help
-
Facilitate the zoom classroom as required
You need to be:
-
DBS Checked
-
Confident in the use of IT
-
Some experience of supporting learners with Maths/ English
-
Experience of working with young people
-
Committed
-
Competent
-
Reliable
-
Honest
-
Punctual
-
Patient
-
Fair
-
Open minded
-
Learners may come from various cultural backgrounds and face different learning challenges. You will need to be at ease whether supervising an entire class or working one-on-one with students.
-
Comfortable following Nova staff directions and working independently
Further information:
-
Induction and appropriate training will be provided.
-
Teaching or coaching experience would be desirable but not essential.
Main point of contact/supervisor:
Matthew Barnett
IMPORTANT: An enhanced DBS check is required for this role, and so we are unfortunately only able to accept applications from UK-based applicants or British nationals living abroad.
Creating the circumstances through which people have the opportunity to achieve their potential & improve quality of life regardless of background.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.
Join our fundraising team at Pershore Open Garden Event, Pershore on Saturday 7th June and Sunday 8th June. We’re looking for enthusiastic volunteers to help us run a stand with information about Acorns and collect donations. The stand will be within one of the open gardens, within one of the open gardens.
Bonus: - We will provide you with water and snacks.
Parking will be available.
How much time will it take?
The event is from 10.00am – 4.00pm, but you can join us at any point for an hour or two.
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
-
Participation in our volunteer recognition schemes and rewards.
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Become a Trustee at Options for Life
Make a difference in the lives of adults with learning disabilities and/or autism.
Location: Sandwell, West Midlands
Commitment: Four Board meetings annually, plus the AGM, strategy day, and quarterly sub-committee meetings
Expenses: Reasonable travel expenses reimbursed
Are you passionate about creating a more inclusive society where everyone can thrive? Options for Life is looking for committed, values-driven individuals to join our Board of Trustees.
We are a vibrant, Sandwell-based charity that supports adults with learning disabilities and/or autism to live fulfilling, independent lives. Our services include community hubs, outreach, drop-ins, and access to a wide range of community-based activities. At the heart of everything we do is a commitment to choice, dignity, and empowerment.
The Role
As a Trustee, you will play a vital role in the strategic leadership and governance of the charity. Working closely with the Chair, CEO, and fellow trustees, you will help shape the future of our services, ensure we stay true to our mission, and uphold our responsibilities as a charitable organisation.
We are particularly interested in individuals who can bring:
- Strong strategic thinking and decision-making skills
- Experience in leadership, change management, HR, fundraising, safeguarding, health and social care, or community engagement
- A collaborative approach and willingness to contribute to discussions and decisions
Previous trustee experience is not essential—we welcome first-time trustees and provide full induction and support.
What You’ll Gain
- The opportunity to use your skills and experience for social impact
- Involvement in meaningful work that changes lives
- Personal and professional development through trustee training and networking
- A chance to work alongside passionate people and make a lasting contribution to your local community
We are committed to diversity and inclusion and particularly encourage applications from people with lived experience of disability, people from underrepresented backgrounds, and younger people seeking their first board experience.
Ready to get involved?
To express interest or learn more, contact our Chief Executive, Nicola Thomson.
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
OneSpirit Interfaith Foundation was established as an educational charity in 2003. Our aim is to develop spiritual awareness and to support people of all faiths, and none, by delivering a range of training programmes that allow open-hearted adults to serve their chosen communities through Ministry, Spiritual Counselling and in supporting life’s transitions. Our interfaith ministers bring unconditional love and radical commitment to members of the public through ceremony, ritual, spiritual counselling, and other methods of support.
We are seeking new trustees, with a focus on marketing and/or legal experience, with a commitment to the vision and purpose of the organisation to join our board. Trustees are appointed for a term of 4 years and are essential to the progress and growth of our organisation.
Organisational purpose:
To benefit the public by the education of mature adults in:
• the core principles of the world’s religions, faiths, and spiritual traditions;
• principles and methods of forgiveness, reconciliation and peace-making;
• and the practice of non-denominational spiritual and pastoral service in the community.
Our Vision
is a world in which humanity awakens into an inclusive global spirituality that encompasses us all in the field of love and life.
Our Mission
is to work towards evolving consciousness in the world, by facilitating open-hearted people to awaken to inner leadership and their capacity for forgiveness, reconciliation, and peace-making.
Ideally, you will have experience working in a not-for-profit organisation and will be passionate about spiritual life and faith-freedom. We would particularly love to hear from anyone with experience of Human Resources, Adult Education, Financial Management, Fundraising, Legal, and IT.
Formal trustee meetings take place with senior staff quarterly, and we hold up to nine trustee-only meetings annually. To ensure our work is collaborative, we also have an annual two-day gathering of trustees and the wider leadership team. All trustees are volunteers, with expenses available for travel to and from meetings and other incidental expenses where applicable. Please note that meetings are currently being held via Zoom.
We have a strong commitment to diversity and aim to reflect the diversity of the communities we work with on our Board of Trustees. We welcome all candidates irrespective of sex, gender, sexual orientation, marital or civil partnership status, race, nationality, ethnic or national origin, culture, religion, age, responsibilities for dependants, physical/mental disability (“protected characteristics” as per the Equality Act 2010), economic status or offending background.
We welcome both OneSpirit ministers and candidates who are not OneSpirit ministers. However, we expect all candidates to adhere to OneSpirit’s code of ethics.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.
Multiple locations available across:
- Oxfordshire (RAF Benson/RAF Brize Norton)
- Bedfordshire (RAF Henlow)
- Buckinghamshire (RAF Halton/High Wycombe)
- Wales (RAF Valley)
- Wiltshire (Boscombe Down)
- Hampshire (RAF Odiham)
MAIN TASKS/RESPONSIBILITIES:
· To support the provision of the Airplay and Ben Club activities and workshops
· Developing relationships with young people in a safe environment
· Supervising children and young people in activities, workshops and discussion sessions
· Engaging in learning and play with younger children
· Working with children and young people to track their progress
· Data entry/light admin work may be required
YOU WILL NEED:
· Good communication skills
· Knowledge/Experience of working with children/young people/families
· Ability to engage with young people
· Team player with a flexible approach
· Non-judgmental and understanding in the differing needs of families
· Any practical skills to assist with activities
· Basic understanding of confidentiality and safeguarding
· Respect the Christian Ethos of One YMCA and uphold its values
YOU WILL RECEIVE:
· A full induction to Airplay will be provided
· Requirement to complete online e-learning including Safeguarding and Health & Safety
· A menu of optional training will be provided
· Ongoing support and regular 1 to 1s
· Opportunities to attend volunteer meetings and events
· You will be required to undergo an enhanced DBS check
· Additional checks may be required for individual RAF Stations
· Two references will be required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Airplay is part of the RAF Benevolent fund and run by One YMCA. We provide youth clubs for children aged eight to eighteen which includes Ben Clubs for children aged 5 to 7 too. We provide a range of social activities in state-of-the-art facilities with sessions run by our friendly youth workers.
Multiple locations available across:
- Oxfordshire (RAF Benson/RAF Brize Norton)
- Bedfordshire (RAF Henlow)
- Buckinghamshire (RAF Halton/High Wycombe)
- Wales (RAF Valley)
- Wiltshire (Boscombe Down)
- Hampshire (RAF Odiham)
MAIN TASKS/RESPONSIBILITIES:
· To support the provision of the Airplay and Ben Club activities and workshops
· Developing relationships with young people in a safe environment
· Supervising children and young people in activities, workshops and discussion sessions
· Engaging in learning and play with younger children
· Working with children and young people to track their progress
· Data entry/light admin work may be required
YOU WILL NEED:
· Good communication skills
· Knowledge/Experience of working with children/young people/families
· Ability to engage with young people
· Team player with a flexible approach
· Non-judgmental and understanding in the differing needs of families
· Any practical skills to assist with activities
· Basic understanding of confidentiality and safeguarding
· Respect the Christian Ethos of One YMCA and uphold its values
YOU WILL RECEIVE:
· A full induction to Airplay will be provided
· Requirement to complete online e-learning including Safeguarding and Health & Safety
· A menu of optional training will be provided
· Ongoing support and regular 1 to 1s
· Opportunities to attend volunteer meetings and events
· You will be required to undergo an enhanced DBS check
· Additional checks may be required for individual RAF Stations
· Two references will be required
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Join 198 CAL as a Trustee – Help Shape Our Future
198 Contemporary Arts and Learning (198 CAL) is seeking passionate and experienced Trustees with fundraising and finance expertise to help us navigate today’s challenging funding landscape and build a stable, sustainable future.
This is an exciting time to join our team, following the acquisition and expansion of our new building. We are looking for committed individuals who share our vision and can contribute their skills to strengthen our organisation and make a real difference in people’s lives.
What’s Involved?
- Attend quarterly online Board meetings and one in-person strategy workshop per year.
- Participate in sub-committees and contribute remotely.
- This is a voluntary role, with reasonable expenses covered.
If you have the skills and dedication to support 198 CAL’s mission, we’d love to hear from you!
This role is advertised as part of TPP's Free Giving Back Services. This volunteer advertisement copy has been supplied to TPP and applicants apply direct to the organisation. Please contact the organisation directly if you have any questions about this volunteer role.
Join Us as Treasurer Trustee – Help Secure the Future of Sherwood Forest for People & Nature
Do you have strong financial acumen and are passionate about conservation and heritage? Since 1995, our charity has been at the heart of protecting and preserving the rich natural and cultural heritage of Sherwood Forest. Through dedicated conservation projects, community engagement, and educational initiatives, we work to restore threatened heathlands, expand woodlands, and inspire people to connect with this historic landscape.
With funding from the National Heritage Fund, we are embarking on an exciting programme to restore lowland heathlands across the Sherwood National Character Area. As Treasurer Trustee, you will play a vital role in ensuring the charity’s financial health, sustainability, and strategic growth—helping us make the most of our resources to continue this important work for future generations.
We have a high-performing staff finance officer so this is not a Treasurer role where you are required to do the book keeping. Instead you will be the key link between the staff team and the Board as you support your fellow Trustees in the performance of their governance duties and understanding of the charity’s finances.
You’ll be joining a passionate, committed and experienced board of trustees who are in close connection with our CEO led staff team. This is a fantastic opportunity to use your financial expertise to shape the future of a well-established charity. If you’re looking for a meaningful way to apply your skills in financial oversight, strategic planning, and governance - while making a real impact on the environment we would love to hear from you.
We are committed to building a diverse and inclusive board and welcome applicants from all backgrounds, including those with varied professional expertise and lived experiences. We encourage applications from individuals who can bring different perspectives to our work and help us better serve the communities we support.
If you would like an informal chat around the role, please contact our CEO, Helen (contact details on the next tab). To apply, please send your CV or Linkedin profile accompanied with a letter explaining why you want to become a trustee and what you hope to bring to the Board of Trustees.
To apply, please send your CV or Linkedin profile accompanied with a letter explaining why you want to become a trustee and what you hope to bring to the Board of Trustees.
Ensuring the survival of the historic Sherwood Forest as a national treasure for future generations of people and wildlife.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking to appoint a new Trustee to the Board to support CHEER’s mission of providing advice, friendship and support to Elmbridge’s older community.
We’re particularly seeking someone with experience of marketing and communications to complement the skills and backgrounds of existing Trustees. The role will oversee the formulation and implementation of CHEER’s marketing and communication strategy, providing guidance and support to the Board and team to ensure successful execution.
If you have an interest in the issues surrounding the elderly living in the UK, a desire to give those who need it, a helping hand and support along with a background in marketing and communications – with digital marketing a particular advantage - we’d love to hear from you.
(We’d also warmly welcome contact from anyone interested in alternative trustee opportunities with experience in fundraising, business management, human resources and/or older people and social care).
CHEER:
Is a registered charity serving the local community of Elmbridge for over 60 years. Our mission is to provide advice, friendship, and support to help older community in Elmbridge lead full, dignified and independent lives. We do so through delivery of 5 core services (befriending, benefits, events, signposting and CHEER’s Parkinson’s group) designed to reduce loneliness and social isolation and alleviate financial hardship.
We consistently achieve remarkable things with minimal resources and are often told we have changed people's lives relying on a dedicated team of staff, trustees and volunteers to deliver these essential and beneficial services.
Trustee role:
Our trustees are all volunteers, most of whom live or work in the local community, and all of whom use their skills, knowledge and experience to guide and govern our service, shape strategy, and give direction to the charity. We are a small and friendly team, collectively responsible for CHEER and each enjoying the chance to contribute to our community.
The main responsibilities of a trustee are:
-
Formulating and reviewing CHEER’s vision, values, and strategic direction
-
Establishing and monitoring policies to provide guidance for staff
-
Ensuring compliance with the Charity’s governing document and the law
-
Ensuring accountability to such bodies as the Charities Commission, donors, staff and volunteers
-
Managing the Charity’s resources responsibly
-
Contributing to the discharge of the Board’s duties and effective Board performance
-
Promoting the charity and protecting its excellent reputation
-
Appointing staff, giving them guidance and support
-
Monitoring the Charity’s performance
-
All trustees are expected to adopt Nolan’s seven principles of public life: selflessness, integrity, objectivity, accountability, openness, honesty and leadership
Generally, a minimum of 4-6 hours a month, occasionally more. This includes: 4x Board meetings a year, plus the annual AGM dates of which are flexible. Helping staff with advice and enquiries on an ad hoc basis and/or additional support such as working with other trustees or members of staff on key projects.
The role is predominantly home-based, and board meetings normally take place in a venue in Elmbridge.
Desirable qualities:
Empathy and a passion for improving the lives of older people; effective communication, good strategic vision and creative thinking, the ability to exercise good, independent judgement.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Bright Futures UK are looking for warm, energetic, and experienced volunteer tutors to provide educational support remotely and a fun, safe space for young people living with serious illness.
Please note you must be 18+ and live in the UK for this opportunity.
Starting from as little as one hour per week, you will:
- Offer engaging and dynamic online tutoring sessions to support a young person.
- Help to combat social isolation through fun and engaging tutoring sessions.
You are the perfect fit if you have:
- Subject Knowledge: Strong understanding of subject concepts and theories.
- Teaching Skills: Ability to explain ideas in a clear and engaging way.
- Empathy and Patience: Kind and understanding nature, especially towards those facing health challenges.
- Consistent availability for the agreed-upon time commitment for a minimum of 14 weeks.
Your valuable time and experience will make a difference by:
- Academic Progress: Help young people stay on track with their studies despite their health challenges, ensuring they do not fall behind.
- Confidence Builder: Provide a stable and encouraging presence that helps build the students' confidence and resilience.
- Future Opportunities: Equip students with the knowledge and skills they need to succeed.
In return, Bright Futures UK will support you by:
- Covering all expenses and materials used
- Providing DBS where needed
- Training you in safeguarding and other skill development opportunities
- Keeping in contact throughout your programme to ensure you feel comfortable and capable
If you are ready to make a difference in a young person's life and have the opportunity to tackle educational inequality, we would love to hear from you!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a Fundraising role that makes a real difference to a local charity?
At Acorns we provide care and support for life limited or life threatened children and their families. We are a charity, and our fundraising is vital to enable us to continue providing care and support to the children: it costs around £13 million a year to run our care services.
We are looking for volunteers to join our fundraising team at Morrisons (Evesham) on Thursday 17th July and make a difference. We’re looking for enthusiastic volunteers to help us collect donations from shoppers, supporting our cause in a rewarding environment.
How much time will it take?
The collection is from 10.00am – 3.00pm, but you can join us at any point for an hour or two.
Am I right for the role?
- We’re looking for volunteers who are
- Approachable and happy to raise awareness about Acorns
- Versatile and willing to adapt and help out
Why volunteer at Acorns?
- To help a local charity and make a difference in your community
- Connect with likeminded people and make new friends
- Learn new skills to boost your CV
- Opportunities to progress to other roles
- Access to free online training courses
- Retail discounts
-
Participation in our volunteer recognition schemes and rewards.
We can only accept volunteers who are 18 years of age or older. If you are under 18, a parent or guardian must also apply as they need to accompany you for the duration of your volunteer activities.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re Mind, the leading mental health charity. We won’t give up until everyone experiencing a mental health problem gets support and respect. We provide advice and support to empower anybody experiencing a mental health problem and we campaign to improve services, raise awareness, and promote understanding.
About the volunteer role
The aim of our E-Commerce Assistant role is to provide administrative and operational support to the E-Commerce Manager, assisting with online sales, customer service, and digital marketing initiatives
Key tasks
· Product Listings: Assist in creating and updating product listings on our e-commerce platform.
· Order Processing: Assist in processing orders, including packaging and dispatching items.
· Customer Service: Provide support for customer inquiries via email, ensuring a high level of customer satisfaction.
· Compliance: Ensure all e-commerce activities comply with relevant regulations and guidelines.
· Administrative Support: Provide general administrative support to the E-Commerce team.
About You
· Communication Skills: Good communication skills.
· IT Literacy: Comfortable using MS Office applications – Outlook, Word, Excel.
· E-Commerce Platforms: Familiarity with e-commerce platforms e.g., Shopify & eBay
· Organisational Skills: Good organisational skills.
· Attention to Detail: High attention to detail.
Experience & skills you will gain
· Experience working as part of a team.
· Experience working within an e-commerce administrative role.
· Gain hands-on experience in the dispatch process, including packaging and shipping.
· Experience in managing product listings and inventory.
· Exposure to customer service practices in an online retail environment.
· Experience in digital marketing.
· Exposure to sales analysis and reporting.
Our Commitment
We are committed to becoming actively anti-racist in everything we do. This is a critical priority for Mind. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to provide excellent services. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equity in physical and mental health for all.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.