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Supporting Families Administrator Jobs in London, Greater London

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Top job
Respeito, Lambeth (On-site)
£1,750 per month
The post-holder will coordinate and deliver the client support services, liaising with partners, relevant agencies and community groups.
Posted 1 day ago
Top job
Praxis Community Projects, E2, London (Hybrid)
NJC 15 – 20 £31,815 - £34,308 per year, inclusive of London Weighting (pro rata)
We are looking for a Fundraising Support Officer to join our growing Fundraising team to help increase income generation.
Posted 1 day ago Quick Apply
Top job
Kinship, Remote
£29,000 plus £3,323 London weighting if applicable (pro rata if part-time)
Kinship is looking for an experienced administrator to coordinate resources & content with a focus on sustainability of peer support groups
Posted 1 day ago
Top job
Kinship, Remote
£40,000 plus £3,323 London weighting if applicable (pro rata if part-time)
Kinship is looking for a strong manager to lead a peer support team focussed on outreach and relationship building.
Posted 1 day ago
Top job
Kinship, Remote
£40,000 plus £3,323 London weighting if applicable (pro rata if part-time)
Kinship is looking for a strong innovator to mobilise and develop a new Peer Support Hub with the focus on sustainability and resilience.
Posted 1 day ago
Top job
Childhood Eye Cancer Trust, London (Hybrid)
£25,000 - £27,000 per year
Join a small & friendly team, & work in the UK's only charity supporting children, teenagers & adults affected by a rare form of eye cancer.
Posted 1 day ago Quick Apply
Cambridge House, London (Hybrid)
£28,890 per year
Contract Administrator Full Time - Safer Renting
Posted today
High Trees Community Development Trust, London (On-site)
£25,000 - £30,000 per year
We are seeking an Operations Administrator, to provide support across the organisation, predominantly working with our Operations team.
Posted today
Redbridge Carers Support Service, Redbridge (Hybrid)
£29,799.35 FTE
Seeking someone experienced in providing advice, person-centred-planning and 1-1 support to join our Queens Award Winning Carers Charity.
Posted today Quick Apply
Closing in 6 days
Home-Start Westminster, Kensington & Chelsea, Hammersmith & Fulham, Westminster (On-site)
£32,177 - £35,259 per year
Excellent opportunity to join a compassionate, experienced team supporting families facing difficulties in Central London.
Posted 1 week ago
Balance (Support) CIO, Kingston upon Thames (On-site)
£24,616 per year
We are seeking people committed to creating a positive and empowering approach to supported living services in Kingston and Richmond.
Posted 3 days ago Quick Apply
Page 1 of 7
London, Greater London (On-site)
Lambeth, Greater London
£1,750 per month
Part-time (22.5 p/week (3 days per week))
Contract (18 months - Self-employed (Service Level Agreement))
Job description

Key Tasks and Responsibilities 

 

1. Client Support 

●Carry out initial assessment of client needs to identify and plan the support needed to address issues and prevent any problems from escalating. 

●Provide casework level advice on welfare benefits, housing and financial issues as appropriate.

●Facilitate access, signpost and accompany clients to services or activities, in particular those with limited English. 

●Assist clients with other related problems or refer to other specialist organisations as appropriate. 

●Make follow up calls to provide moral and practical support as appropriate.

●Keep up-to-date with local service provision for appropriate signposting and referrals. 

●Maintain professional practice standards and regulatory requirements, including confidentiality, safeguarding and equality.

2. Administration, Monitoring & Evaluation 

●Work towards agreed outputs, outcomes and targets. 

●Provide written reports on work undertaken and other reports as required. 

●Ensure that all work conforms to systems and procedures of Respeito, partner organisations and funders. 

●Maintain accurate and up-to-date administration and caseload records, including records of meetings. 

●Liaise with therapist and other staff to arrange and coordinate counselling sessions with clients.

●Manage own workload, administration and diary commitments.

●Provide regular reports and updates to the line manager.

●Attend and participate in organisational meetings (e.g. with Board of Trustees) as appropriate.

3. Communications 

●Disseminate promotional materials through a range of channels and marketing tools. 

●Support the production of organisational reports and promotional materials. 

4. Training and development 

●Have a commitment to ongoing learning and development. 

●Keep up to date with policy and legal frameworks and procedures including: 

●data protection and confidentiality,

●safeguarding children and young people and vulnerable adults,

●health and safety,

●equality and diversity, 

●domestic abuse.

●Attend and participate in clinical supervision sessions.

●Attend and participate in supervision and team meetings. 

●Attend and participate in training opportunities as appropriate to maintain your professional knowledge and skills. 

From time to time, the needs of clients may change and the key tasks and responsibilities may need to be reviewed in discussion and agreement with the post holder. The post holder must always comply with the Data Protection, Equality and Diversity, Health and Safety, Confidentiality and Safeguarding Policies of Respeito and partners. 

Person Specification 

The post holder should have a very good command of Portuguese and English, spoken and written, be committed to making a positive difference to people’s lives, have relevant experience in working with families and individuals with a range of needs, and knowledge of domestic abuse and the needs of those who experience it. 

1. Qualifications, Experience and Knowledge

●Educated to degree level or equivalent (A qualification in a relevant field such as Community Development, Social work, Domestic Abuse Advisor’ Law or Psychology is desirable). 

●At least two years’ experience of working with disadvantaged individuals and families, paid or voluntary work. 

●Experience in developing and delivering client centred services. 

●Experience of providing advice on housing and welfare.

●Knowledge of working in partnership with external stakeholders and the third sector. 

●Knowledge and understanding of domestic conflict, abuse and/or violence and its impact. 

2. Skills and Abilities 

●English and Portuguese to a professional level. 

●Ability to build positive relationships with the community, families and individuals.

●Effective written and oral communication skills. 

●Ability to negotiate positive outcomes for clients. 

●Active listening skills. 

●A positive, non-judgemental, empathetic and sensitive approach. 

●A commitment to strengths-based and trauma-informed ways of working.

●Ability to remain calm under pressure and when dealing with challenging or confrontational behaviour. 

●Ability to research, analyse and interpret complex information. 

●Good Information Technology and Communication (ITC) skills. 

●Good organisational and problem-solving skills. 

●Ability to manage time and work independently as well as part of a team. 

●Ability and willingness to travel to different locations across London. 

●Effective networking and interpersonal skills. 

Application resources
Posted by
Respeito View profile Company size Size: 11 - 20
Posted on: 20 May 2024
Closing date: 17 June 2024 at 12:00
Job ref: CSC-2024
Tags: Advice, Information,Campaigning,Social Care/Development,Advocacy,Support Worker,Social Work

The client requests no contact from agencies or media sales.