Supporting officer jobs in elstree, hertfordshire
Are you a skilled legal professional looking for a role where you can truly make a difference? As Legal Counsel at The King’s Trust, you’ll play a crucial role in ensuring compliance across the organisation while providing expert legal guidance on contracts, intellectual property, data protection, and charity law. Working closely with teams across the Trust, you’ll help manage legal risk, support key decision-making, and ensure our mission is delivered with integrity and confidence. This role is a 12-month fixed-term contract based on a 21-hour/3 day week.
This is a dynamic and influential position where you’ll review and negotiate contracts, oversee regulatory compliance, and lead on legal policies that impact young people and the communities we serve. You’ll also mentor and develop a Legal Adviser, ensuring a high standard of legal support across the organisation. If you’re a passionate legal expert with a strong background in commercial, charity, and data protection law, and you’re looking for a meaningful challenge, we’d love to hear from you.
Join us at The King’s Trust and be part of a team that empowers young people, champions best practices, and upholds the highest legal and ethical standards. Apply today to make your impact!
For more information, please click here for the job description.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.

The client requests no contact from agencies or media sales.
Be a part of a collective and supportive team by joining the London District.
Our District Digital Enabler will take the lead in our social media communications but also work directly with our Churches and Circuits across London, providing them with a supportive guiding light by advising all things digital. You must have knowledge of social media and websites (that’s a given), but you’ll also need some skills in IT applications, the ability to write creatively and fluently, and be able to bring some slick confidence to the role. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team, and bounce those ideas.
Why work with us?
A brilliant central office in Westminster, ability to work remotely, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and, did we mention the great colleagues?
Take a look at the job description. If this is for you, complete an application form, or give us a shout with any questions about the role.
The client requests no contact from agencies or media sales.
About us:
Greenhouse Sports is on a mission to transform the lives of young people from disadvantaged communities through the power of sport and mentoring. We’re looking for a Partnerships and Safeguarding Manager who is as passionate as we are about creating opportunities for young people to succeed. If you believe in the power of sport for development, this could be your chance to make a real impact.
About the Role:
4.3 million children are growing up in poverty across the UK, and that number is rising. Are you passionate about bringing them opportunities to unlock their future potential? And are you ambitious to build the profile of our game-changing work with our school-partners, fostering lasting relationships and keeping children safe? If the answer is yes, then our Partnerships & Safeguarding role might be for you.
The Partnerships and Safeguarding Manager takes a leading role in building meaningful and lasting relationships with our school partners across London, Leicester and Portsmouth. To thrive in this role you will be a natural relationship builder, enjoy the pace and variety of working with a range of people, and will bring your strong understanding of the education sector to help Greenhouse build great relationships with schools. You’ll work closely with our Coaching team so that our coach mentors can deliver highly impactful work with the young people on our programmes.
The role also co-leads safeguarding at Greenhouse Sports. As one of the charities Designated Safeguarding Leads you will take responsibility for ensuring that Greenhouse’s delivery has the safety and wellbeing of young people at its heart.
Key Responsibilities:
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Manage a portfolio of school partners, leading retention strategies and driving new partner negotiations forward.
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Lead on the resolution of issues as they arise and all partner contract negotiations.
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Act as Designated Safeguarding Lead, including liaising with external bodies (LADO, MASH) to support on-going cases.
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Maintain safeguarding logs and develop and deliver training.
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Oversee and improve policies and provide regular touch-points for staff.
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Ensure your knowledge of safeguarding and the education sector is up-to-date, including KCSIE as well as wider sector trends.
Who We’re Looking For:
- Excellent influencing skills and a strong negotiator.
- Passionate about improving the lives of young people through sport.
- In-depth knowledge of the education sector and on-going trends.
- Thoroughly understand the importance of safeguarding and are committed to implementing safeguarding best practice and legislation.
- Discreet and calm when dealing with safeguarding and other confidential information.
Why Join Us?
At Greenhouse Sports, we’re more than just a charity. We’re a close-knit team driven by a shared goal: to make a positive impact on the lives of young people. We offer a flexible, supportive work environment, with fantastic benefits like a personal wellbeing budget, health insurance, and a generous holiday allowance. Plus, we’re proud to have been named one of The Sunday Times’ Best Places to Work 2024.
Join us and be part of a team that’s making a real difference.
Interested?
If you would like to apply, please submit your CV and cover letter. Please highlight your skills, experience, and passion for supporting people and aligning with our mission.
Application deadline: Friday 16th May at 23:59hrs. We will be reviewing applications on a rolling basis, so we encourage you to apply at the earliest opportunity.
Greenhouse Sports is committed to safeguarding and promoting the welfare of children therefore applicants must be willing to undergo child protection training and screening including an Enhanced Disclosure and Barring Service (DBS) Check and obtaining satisfactory references from past employers.
Helping young people succeed through sport and team spirit
Recreation and Wellbeing Coordinator
We are seeking an enthusiastic and dynamic Recreation and Wellbeing Coordinator to inspire, engage and support young people within a leading youth charity that helps shape the lives of young people.
Position: Recreation ‘Rec’ and Wellbeing Coordinator
Salary: £29,500 – £31,500 per annum (pro rata)
Location: Barnet, HA8 0DT
Hours: 20 hours per week (0.5 FTE), including regular evenings and weekends
Contract: Permanent
Close date: Friday 30th May 2025
About the Role
As Recreation and Wellbeing Coordinator, you will manage the Youth Zone’s vibrant Rec Area and two wellbeing spaces: the Training Kitchen and Health and Wellbeing Room. You will create an energetic, fun, and inclusive environment where young people can thrive.
Key responsibilities include:
- Lead the day-to-day management of the Rec (indoor and outdoor) and Wellbeing Spaces (Training Kitchen and Health Room), ensuring they are safe, welcoming, and well-utilised.
- Design and deliver a varied programme of inclusive activities that promote social development, healthy lifestyles, and confidence-building, with particular focus on engaging SEND and underrepresented young people.
- Line-manage and support staff and volunteers across all spaces, encouraging creativity, collaboration, and high-quality youth engagement.
- Manage and develop the Young Leaders programme, nurturing leadership skills across Junior and Senior groups.
- Ensure sessions are structured, relevant, and youth-led where possible, using feedback and local need to shape delivery.
- Oversee the safe use of equipment, cleanliness, and compliance with food safety and health standards.
- Collaborate with local partners to enhance opportunities for physical and mental wellbeing.
- Manage budgets for all areas, ensuring value for money and accurate financial record-keeping.
About you:
We are looking for a passionate individual who is committed to empowering young people. You will have:
- Experience delivering face-to-face activities with young people aged 8+ in group and one-to-one settings.
- Strong skills in delivering wellbeing, cooking, and personal development programmes.
- Proven ability to manage teams and volunteers effectively.
- Excellent communication and organisational skills.
- A good understanding of safeguarding, health and safety, and equality and diversity.
- A flexible, positive, and enthusiastic approach with a readiness to work evenings and weekends.
About the organisation:
Our client is an independent charity and purpose-built youth centre for Barnet’s young people aged 8 to 19, and up to 25 for those with additional needs. They support North London’s young people with three things they deserve and need; somewhere to go, something to do and someone to talk to. Open 6 days a week including school holidays, their vision is to ensure every young person is supported and empowered to reach their potential.
Join them in making a difference and raising the aspirations of young people across North London. They embrace diversity and welcome applications from individuals with non-traditional backgrounds. Safeguarding is paramount, and an enhanced DBS check is required. As an equal opportunity employer, they value individuals regardless of race, colour, religion, sex, sexual orientation, gender identity, national origin, or disability.
They very much welcome previous experience working as a Youth Worker, Wellbeing Coordinator, Activities Coordinator, Health and Wellbeing Officer, Recreation Officer, Youth Engagement Officer, Programme Leader, Youth Activities Manager, Wellbeing Facilitator, or Community Youth Worker. Etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title
Alcohol Behavioural Change Specialist
Department
Operations & Programmes
Reporting to
Head of Operations
Managing
None
Main relationships
Head of Operations, Director of Operations & Programmes, Senior Leadership Team, Senior Management Team
Benefits
£55,000
Hybrid minimum two days in the office (Moorgate London)
· 30 days leave (plus Bank Holidays)
· Bupa Health Cover
· Matched company pension scheme
· Life assurance cover offering 4x death in service benefit.
· Company sick pay
· Training and development opportunities
· Learning and Wellbeing Grant
· Employee assistance programme
· Season Ticket Loan
· Perks and discount platform
About us
Drinkaware is a leading charity concerned with reducing harm from alcohol. We do this by providing impartial, evidence-based information and advice and practical resources; raising awareness of alcohol harms; and working in partnership with others to deliver behaviour change through our tools and interventions. The Trust is funded primarily through voluntary, unrestricted donations from alcohol producers, wholesalers, and on- and off-trade retailers, but acts entirely independently.
Our Vision: Working together to reduce alcohol harm across the UK.
Our Mission: Using our expertise to give governments, industry, communities and individuals the knowledge and support to make informed decisions about alcohol and how to reduce the harm it can cause. Delivered though:
· Public-facing campaigns and digital services, information and guidance
· Evidence-led advice to governments and industry
· Independent research, consumer insight and evaluation
Our Values: Solid Reasoning; Clarity with Empathy; Understanding and Connecting; Principled Partnership; Determination and Curiosity
Purpose of the role
The Alcohol Behavioral Change Specialist is responsible for collaboratively designing and implementing, evidence-based programmes applying appropriate behavioural change models aimed at reducing alcohol-related harm, and promoting long-term behavioral change related to alcohol consumption.
As a leading charity focused on alcohol harm reduction, the postholder will be Drinkaware’s internal expert regarding alcohol harm to individuals and will have a good understanding of brief interventions, as well as information, advice and guidance including quality assurance across our work. They will work across the organisation providing expert advice and guidance.
This role requires a deep understanding of psychological theories, behavioral science, and addiction, along with practical experience in behavioral interventions.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Lead a movement of hope and healing. Transform lives. Build a brand that truly matters.
Are you a strategic storyteller and purpose-driven leader ready to inspire action and grow a globally recognised charity brand?
Mercy Ships UK is on a mission — to double income, triple volunteer engagement, and reach even more patients across sub-Saharan Africa with free, life-changing surgery. As our new Head of Brand and Communications, you won’t just manage messaging — you’ll shape how the world sees and supports this bold, faith-rooted vision of medical transformation.
This is your chance to:
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Craft campaigns that touch hearts and spark action
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Lead a creative, high-performing team with integrity and innovation
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Elevate the voice of a charity changing the narrative on global healthcare
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Collaborate with global teams to build a brand rooted in love, service, and excellence
We’re not looking for someone who ticks boxes. We want a communications visionary who believes in the power of storytelling, knows how to make a message stick, and is energised by ambitious goals.
If that sounds like you — and you’re ready to be part of something bigger — we’d love to hear from you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Within our Marketing & Commercial department sits the Digital team. Responsible for Battersea’s digital output, our goal is to drive innovation and impact online. We manage Battersea’s website, and lead its digital products, campaigns and advertising – all to increase awareness of Battersea’s work and engage people with the need to support our dogs and cats.
As Website Coordinator, you will support the whole Digital Products team in our ambition to create sector-leading user experiences across our website and suite of digital products. We are looking for someone skilled in proactively identifying opportunities for enhancing our Digital Products and effectively coordinate the implementation of these improvements.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
We will be interviewing for this position on a rolling basis, so we would recommend applying early. We will close the vacancy once it is filled.
To apply for the role, please click the button below.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.





The client requests no contact from agencies or media sales.
Prospectus is delighted to be supporting our client in their search for a Head of Finance and Operations who will lead a small dynamic team and strengthen financial and operational functions during a pivotal time of growth for the organisation.
This is a full-time, one-year fixed-term contract based in London (Hybrid). The post is renewable funding dependent. The salary for this role is £65,000 per annum.
The organisation's mission is to support global efforts to eradicate conflict-related sexual violence (CRSV) and strengthen national and international responses to it through research and action on CRSV against men and boys. Working with victims/survivors and in partnership with national and international actors on the ground, the charity undertakes long-term, in-depth work in selected conflict-affected countries, currently Afghanistan, the Central African Republic, Colombia, and Ukraine.
In this role you will report to the Executive Director and lead a hands on, driven small team. You will play a key role contributing both strategically and operationally.
You will take ownership of all aspects of financial management. This includes, financial planning and reporting, preparing management accounts, audits, bookkeeping, budget management, grant reporting, maintenance of financial systems and ensuring compliance with financial regulations.
In terms of operational management, you will work with the Executive Director and support with HR, IT and Digital Security, Risk, Security and Compliance functions.
To be successful in this role, you will have a professional accounting qualification (e.g. ICAEW, ACCA, CIPFA, CIMA and other alternatives) or qualified by demonstrable experience. You will have experience working in NGO’s or organisations being funded primarily through grant funding.
You will have experience in financial reporting, budget management, audit preparation, grant reporting and presenting financial information to stakeholders. You will have a strong analytical mindset. You will be an excellent communicator who has experience liaising with a range of different stakeholders.
You will have experience/strong interest in at least one of the following areas: Human Resources, IT, Risk Management, Compliance, and a willingness to develop your knowledge of these areas.
Desirably, you will have experience dealing with USAID, EU, UN, and other bi-lateral and multi-lateral funding. You will also have experience managing digital tools/software’s and asset registers.
Director - Workforce Policy and Services
Location: AoC London Office
Department: Workforce
Salary: £68,400 - £85,500 (depending on experience)
Hours: Full Time, 37.5 Hours per week
Job Type: Full time
Contract Type: Permanent
An exciting opportunity has arisen to join the Association of Colleges (AoC) in a new position of Director – Workforce Policy and Services. As the national voice for further education (FE) colleges in England, AoC represents and supports member colleges with professional services, advocacy, and sector leadership. We are a not-for-profit organisation established by colleges, for colleges – supporting over 95% of the sector, transforming 2.2 million lives each year.
This senior leadership role will oversee the strategic direction and delivery of AoC’s workforce function – including directing FE workforce policy, industrial relations and pay, employment advice, recruitment, and consultancy. Reporting to the Deputy Chief Executive, the successful candidate will work collaboratively across the organisation and with key external stakeholders to promote and represent the employer interests of colleges across England.
We are seeking an experienced leader with a strong background in at least one area of the workforce remit, strategic insight, advocacy skills and a commitment to supporting colleges and their people. A deep understanding of the challenges facing the FE workforce and a collaborative, inclusive approach to leadership is essential. You will bring excellent stakeholder engagement and influencing skills, strong strategic thinking, and the ability to drive service quality and innovation.
As Director, you will lead and manage a multi-functional team delivering high-quality workforce services and advice to colleges, ensuring these are responsive to sector needs. You will represent college employers in national pay negotiations and workforce policy development, oversee recruitment and consultancy services, and with your team drive policy influencing and evidence-based decision-making through strong stakeholder engagement and data insight. This is a varied and strategic role that combines leadership, sector advocacy, and operational oversight across FE employment and workforce priorities.
This role is offered on a permanent, full-time basis. There will be regular travel to AoC’s national office in London and across the country to attend meetings and represent the organisation. Flexible working requests will be considered. If you’re a senior workforce leader with a passion for improving outcomes in education and want to be at the forefront of shaping FE workforce policy and services, we’d love to hear from you!
At AoC, we value trust, flexibility and professional growth. You’ll join a high-performing, mission-led organisation that offers generous benefits, flexible working, and opportunities to develop your career while making a positive impact on the FE community.
Please review the full job description and person specification, which outlines the role in more detail.
How to Apply
If you think you have the skills, experience, and attributes to hit the ground running in this position, we would welcome your application. Click 'apply now' below.
To be considered for this role, your application must be submitted and received by 9am on 26 May 2025.
Interviews:
Date: W/C 2 June 2025
Venue: In person, AoC London Office
AoC is committed to providing equal opportunities and embracing diversity. We encourage applications from everyone and will not discriminate against any applicants on the basis of age, disability, sex, gender identity, marital status, pregnancy, race, religion or belief, or sexual orientation.
Thank you for your interest in this opportunity to join the AoC team.
REF-221501
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
View complete job description at the provided link
There are over 900,000 people with dementia in the UK. This will increase to over one million by 2025 and 1.6 million by 2040.
Our client is the specialist dementia nurse charity. Their nurses, called Admiral Nurses - whom they continually develop - provide life-changing support for families affected by all forms of dementia, including Alzheimer’s disease.
Over the last five years, our client have increased what they can deliver for families living with the effects of dementia by significantly expanding their clinical services, increasing their income, and their national awareness. Our client’s new strategy see the organisaion continuing this growth, underpinned by a strong structure, stable finances and a great culture.
Director of Nursing Services
Salary: £100,000 to £117,000, plus good benefits. NHS pensions can be transferred.
Location: Remote, managing a remote, UK based team, with travel to the London office, for stakeholders meetings and UK wide.
This is an exciting time to join the organisation, as over the past twelve years, our client has grown from 24 to over 300 staff, from £1 million to a near £30 million charity, and from 84 to 442 Admiral Nurses.
Firmly rooted in the organisation’s values, this sustainable growth has meant making a real difference to families living with the effects of dementia and the complexities it can bring. Continuing to increase the number of Admiral Nurses is a central part of our client’s next strategy, set to launch in September.
The newly created post of Director of Nursing Services is key to the future development of clinical services delivered by our client and covers their Helpline, Clinics and Consultant Admiral Nurses. As a member of the Executive Team, the Director will work closely with the CEO & Chief Admiral Nurse and colleagues in the Executive Team.
The Director of Nursing Services will:
- Strategically plan, develop, and implement clinical service delivery through the organisation as they grow.
- Lead the implementation of effective clinical interventions.
- Ensure the delivered services are designed to enhance the clinical services, aligned to best practice.
We are seeking:
- A qualified senior nurse (Head of Nursing and above) with a live registration.
- A proven leader with a track record of working closely with and supporting clinical teams.
- A commitment to the organisation, its vision and values.
Our client is committed to achieve greater diversity in its Executive Team and Board and welcomes applications regardless of sex, gender, race, age, sexuality, belief or disability. They are a Disability Confident employer and welcome you to disclose any disabilities, as those meeting the minimum criteria for the role who disclose a disability will be progressed to interview.
For further information and details on how to apply, please click ‘Redirect to Recruiter’.
Closing date: Monday 9th June 2025
Interviews with Prospectus: 12-16th June 2025
Interviews with Client: 20th June 2025
Are you an experienced, innovative, and strategic leader ready to make a global impact? The Royal College of Radiologists (RCR) is seeking a visionary Head of RCR Learning to elevate our learning and events portfolio to new heights.
The successful applicant will provide visionary leadership to develop and successfully bring to market RCR’s digital and face to face learning and events portfolio, ensuring it is innovative, high quality and commercially positioned as the go to global market leader for both members and non-members working within medical imaging and oncology services. This will be delivered against the backdrop of the RCR’s wider strategic priorities, proactively enabling the wider organisation to meet its objectives, which include membership growth and workforce development in addition to the provision of world class learning resources.
The RCR is a great place to work, with an ambitious agenda. This is the perfect role for a passionate and confident individual with a proven track record of delivering value and impact across the business.
What you’ll do:
- Strategic development of the digital learning and events portfolio to deliver increased membership participation and global engagement, with consequent income generation (both direct and indirect).
- Product development through adapting and evolving RCR’s learning offer to meet and exceed users’ needs, covering both the learning products and the platforms on which they are delivered.
- Global growth and partnerships by building engagement with RCR’s digital learning and events with an appreciation of the diverse needs of segmented target audiences.
- Ensure marketing and sponsorship form key parts of the teams strategies, enabling delegate and income targets to be met.
- Lead and develop a high performing team to keep RCR Learning at the top of its game.
What you’ll need:
- Strong experience of leading a successful learning team, including the delivery of events, conferences and online learning.
- Excellent leadership abilities, capable of developing and retaining a high performing team.
- Experience of managing contracts, budgets , negotiation, business planning and income generation.
- Strategically and commercially minded leader.
- Ability to build and sustain strong and mutually beneficial relationships
- Solution orientated innovator, proactive in keeping yourself up to date with latest developments
If you are a skilled professional looking for their next challenge to demonstrate their skills and expertise whilst thriving in a fast-paced environment then this may be the position for you. Please find out more about the Head of RCR Learning role, the RCR and instructions on how to apply by visiting the RCR website and reading the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
The Policy Manager will be responsible for reviewing and updating key areas of the regulatory handbook. You will engage with stakeholders to assess required changes, developing proposals for senior-level approval, and leading on communications.
You will contribute to the organisation’s strategic direction through involvement in business and strategic planning processes, the development of departmental plans and budgets, and by supporting continuous improvement—particularly in the area of entities regulation and lead key stakeholder engagement initiatives, consulting with the profession and wider legal community to inform policy decisions.
The appointed candidate will have:
- Experience in policy development and implementation
- Experience of drafting a range of materials for a variety of audiences including consultation papers, reports, Board and Committee papers, briefings and articles
- Experience of stakeholder management
- Line and performance management experience
- An understanding of regulation and how to design policy interventions
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £16,000 per annum + pension contribution (this is the pro-rata salary for two days per week, based on a full-time equivalent of £40,000 per annum).
Start Date: Immediate Start
Deadline: Rolling – as soon as the position is filled
Join Citizens Advice Richmond as an Training Lead
Citizens Advice Richmond is seeking a dedicated and experienced Training Lead to join our dynamic team. This vital role focuses on ensuring all our staff and volunteers possess the necessary skills and knowledge to deliver high-quality advice and support to the Richmond community.
As Training Lead, you will be at the forefront of shaping and delivering our comprehensive training programs. Your responsibilities will include onboarding new volunteers through the Advice Learning Pathway (ALP), coordinating and delivering training across the organization, and fostering a culture of continuous professional development. This position requires a proactive and collaborative individual who can assess training needs, develop and deliver engaging training sessions, and ensure all learning aligns with Citizens Advice quality standards. Key duties involve working with the Volunteer Coordinator on recruitment and training, creating and maintaining an annual training plan, and supporting all team members in their learning journeys.
For more information please click on the apply button to be redirected to our website.
Location: London and one other location TBC
Depending on the needs of the service, there is potential for limited flexible/hybrid working within this role. Arrangements will be discussed with the successful candidate
Salary: Grade 7 - £53,781 per annum
Full time - 37.5 hours per week
Contract: Permanent
Closing date: Sunday 18th May 2025 at 11.30pm
About the role
You will ensure we deliver high quality legal services and manage our Legal Aid Contract, with your main focus being to manage and supervise the legal teams who are advocating for clients with housing issues, as well as bringing about systemic change. You will be dealing with personnel issues, providing professional support and supervision to your team as well as carrying your own caseload of housing litigation.
Contributing to the strategic direction of Shelter legal services nationally will be an important aspect of the role too, as will taking the lead on delivering strategic change aligned to Shelter’s strategy and ensuring Legal aid contract requirements and performance targets are met.
You will be able to identify test case opportunities to address systemic bad practice and so achieve change for a greater number of people and will work closely with the Head of Legal Services, the Hub Management Team and teams within Communications, Policy and Campaigns and Business Development. As a key member of the management team, you will also get to play your part in the management of our offices, including attending management team meetings and collaborating with other teams.
About you
You will be experienced in working under a housing legal aid contract, court advocacy, carrying your own caseload as well as managing and supervising others. You will have a minimum of 4 years post qualification legal practice experience, have supervisor status and have substantial knowledge of housing and homelessness law. Independent File Reviews, time recording and good case management will also be part of the role. You are able to carry out research and policy analysis in the areas of housing, homeless and welfare law, produce reports and presentations.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About the team
The Legal Service is made up of four teams – Community Legal, National Legal, Strategic Litigation and Legal Support. The Community Legal Team are based throughout the England hubs.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to apply
Please submit your CV with a supporting statement with responses to the 'About You' points 1-5 outlined in the job description of no more than 1000 words total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
CVs without an accompanying supporting statement will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.