System administrator jobs in wimbledon chase, greater london
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will support the promotion of sustainable shopping and the shop’s social media to increase audience reach, attract customers, donors and volunteer supporters to deliver the Retail Strategy.
Role Requirements
- To maximise shop sales by achieving agreed targets both through donated stock and bought in/new goods. This involves proactive stock generation, optimum pricing, processing stock to agreed amounts and stock planning.
- Achieve Gift Aid sales conversion target through maximising new donor sign up and encouraging repeat donations.
- Achieve the shops Raffle sales targets through involving the shops team.
- To maintain high levels of shop presentation by merchandising and housekeeping to agreed standards as set out in the Shops Operations manual.
- Manage the stock levels of bought in/new goods, to include ordering of more stock as and when necessary and recording key performance indicators (KPIs).
- Assist in holding and attending Fundraising events to promote the awareness of The Children’s Trust.
- To source links with local communities to promote Retail in the community via media and other sources.
- Role involves a degree of manual handling in sorting and lifting of stock.
Interview Date: to be confirmed
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits on our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
One-to-one delivery:
· Deliver a wide range of interventions, predominantly one to ones, embedding in a culturally informed and multi-agency approach to domestic abuse in the area.
· Ensure delivery is in accordance with tasks outlined in the RISE Domestic Abuse Perpetrator manual and process mapping.
· Adhere to relevant CIFA and other manuals and deliver programme sessions to ensure the integrity of delivery, which is overseen by the Advanced Practitioner and Team Leader.
- Apply specialised materials to support your delivery to racialised and marginalised communities.
Be responsible and accountable for working with Advanced Practitioner, Domestic Abuse safety advice and line manager to ensure risk is reviewed on a weekly basis.
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Practitioners will comply with the appropriate audit standards when working with perpetrators in line with RESPECT or HMPPS’s requirements.
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Use motivational interviewing techniques and strength-based approaches in building a range of therapeutic skills to engage with service users to address their abusive behaviour.
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Encourage and facilitate learning with participants on 1.-2-1 or group setting, including proactively working to elicit behavioural change and acceptance of their behaviour towards their partner, or ex- partner.
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Work closely with other professionals to ensure appropriate steps are taken to protect where there is an imminent risk to another person. Apply RISE’s escalation procedures.
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Be personally accountable for the completion of assessments, mid-way reports, and End of Intervention reports, and ensure they are to a high standard.
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Provide support and consultancy to other professionals to ensure appropriateness of referrals and improve understanding on domestic abuse.
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Ensure effective planning for the delivery of each intervention with a co-practitioner (if groupwork) in advance of the session.
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Participate in and pass the necessary training to be able to deliver all interventions.
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Assist or lead on the delivery of training courses.
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Create and maintain an effective partnership working with statutory, private, and voluntary agencies to address the issue of domestic abuse.
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Work with families and extended family members to tackle abuse within the home.
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Where appropriate, apply pre-session motivational or Deniers sessions prior to attendance on the main course or groupwork intervention.
Integrating the Safety Support Service:
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Liaise and engage closely with the Domestic Abuse Safety Advisor to increase the safety of partners, ex-partners and children of the servicer user to manage the risk and develop treatment goals.
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Prior to delivering of Domestic Abuse Interventions, liaise and share information with RISE Domestic Abuse Safety Officers to ensure an integrated and culturally sensitive approach is applied to risk management.
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Attend monthly risk review meetings with Domestic Abuse Safety Advisor and Senior practitioners to ensure effective risk management procedures are always applied.
Recording and administrative tasks:
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Ensure timely and accurate recording of all relevant data (attendance, feedback, mid-way and end of intervention reports) using systems provided and in line with performance standards.
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Maintain an accurate audit trail of all relevant communication with partner organisations involved.
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Complete specialist risk and vulnerability assessments, and reports as per templates provided.
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Ensure completion of pre and post questionnaires in line with RISE’s Social Impact strategy.
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Assistant Shop Manager to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
It’s a great time to join Shooting Star Children’s Hospices as we have exciting plans to expand our retail team.
About the role
Your key purpose will be, in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures
About you
This role requires experience of assisting in managing a shop including knowledge of retail and health and safety legislation and administrative/cash handling experience.
You will also have an ability to deal with customers and maintaining a high level of customer service, have good verbal, written communication skills, as well as being comfortable using IT and EPOS reporting. You will have an ability to motivate yourself and others, have excellent organisational skills and be comfortable working under pressure and dealing with changing priorities. Please note you must also be willing and available to work flexibly across 7 days per week according to a rota which will be agreed in advance with your manager.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.
Closing Date: Sunday, 27 July
The client requests no contact from agencies or media sales.
Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time.
- Salary - £15,509 (£25,849 pro-rata FTE)
- Hours - 21 Hours per week
- Contract Type - Permanent
- Location - Home-based, Hybrid/Flexible or Bristol office
- Closing date – Sunday 10th August
- W/C interview date – 18th August
Change lives in a life-changing career
When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.
The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.
We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.
About the role
We’re looking for a Learning and Development Coordinator (known internally as People Development Coordinator) with either experience in learning and development and/or a strong interest in building a career in the field to join our People Development Team
You’ll support the team in the coordination of internal and externally commissioned learning and development activities, working closely within the team, your departmental colleagues, and internal subject experts on a wide range of subjects and topics that are core areas for our workforce. You will maintain and continually improve our course evaluation, record keeping, and administrative processes, and bring new ideas and solutions to improve efficiency and measure impact. By supporting the wider charity with corporate induction and activities that help the workforce to drive their own development, you will play a key role in ensuring our people are supported to be the best they can be and maximise their talents for the benefit of children and young people with cancer.
This is a part-time role (21 hours a week). This is a hybrid role which can be home-based, hybrid or office-based (Bristol), with some flexibility depending on the post holder.
What will I be doing?
No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.
- Promoting the 70:20:10 model and providing the appropriate resources and signposting to enable our workforce to proactively drive their own development.
- To promote and support the use of new and existing learning and development tools and opportunities to enable people to develop themselves.
- To work closely with the rest of the People Development team, People and Culture business partners and internal client base to coordinate and commission high-quality, value for money learning opportunities which further Young Lives vs Cancer’s ability to reach our strategic goals.
- Create, maintain, and develop learning and eLearning resources in collaboration with appropriate subject matter experts across the charity.
- Promote and provide up-to-date information and support about the People Development offer to the rest of the organisation, including the UK’s Growth and Skills Levy scheme.
What do I need?
Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.
The key skills we’re looking for in this role are:
- We are looking for someone with natural organisation and people skills who thrives in a collaborative environment, is adaptable, a great team player, and enjoys a challenge.
- Experienced in administrative and coordination duties and working in a learning focussed environment
- Good written and verbal communication skills
- Strong time management and organisational skills, with great attention to detail
- Ability to work under pressure and prioritise tasks and projects
- IT skills and being proactive about developing your own skills - especially Office 365 and a good working knowledge of spreadsheets and databases are a must. A working knowledge of SharePoint is a plus.
What will I gain?
For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:
- Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
- Wellbeing, Thinking & Growth Days: four days a year to to step back from the day-to-day and focus on your own learning and development
- Generous annual leave allowance
- Great family/caring leave entitlements
- Enhanced pension
- Access to our employee savings scheme
Our commitment to Diversity, Equity, Inclusion and Belonging
At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.
We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.
We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.
Accessibility
We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.
#ShowTheSalary #NonGraduatesWelcome
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to shape the future of a global scientific community tackling the world’s biggest health challenges? Join us in strengthening our community and ensuring our members feel informed, connected, and valued. We’re looking for a proactive Membership and Grants Officer to lead the operational delivery of our membership journey and grants programmes — supporting a vibrant network of researchers, educators, clinicians and more. In this key role, you will deliver exceptional service, strengthen relationships, and share data-informed insights that drive change.
Your role will include:
- Managing membership processes (applications, renewals, enquiries)
- Strengthening how we use our CRM (Microsoft Dynamics) to support insight and engagement
- Leading monthly and annual reporting to identify trends and improve experience
- Overseeing grant schemes from application to post-award
- Contributing to engagement projects aiming to support membership growth and retention
About you:
- Excellent organisational and communication skills
- Experience using CRMs for reporting and record management
- Strong attention to detail, with the ability to work independently and manage multiple priorities
- A proactive mindset and confidence working with internal and external stakeholders
- Experience in a membership organisation or managing small grants (desirable)
Why join us?
As part of a small, collaborative team, you will have the opportunity to take ownership of key processes, and develop your skills in a supportive environment. You will be able to take advantage of flexible hybrid working (2 days in our London office), and excellent benefits, including private medical insurance and enhanced pension contributions.
How to apply
To apply, please send your CV and a covering letter outlining how your experience aligns with the role.
PLEASE DO NOT APPLY IF YOU DO NOT HAVE THE RIGHT TO WORK IN THE UK. We do not offer sponsorships.
Closing date:
The closing date for applications is 22 August however we reserve the right to conduct interviews as suitable candidates apply, and to close this advert at any time once sufficient applications have been received.
Be the voice that amplifies others. Help shape change that saves lives.
At Samaritans, we are committed to ensuring that the voices of people with lived experience of suicide, self-harm, and bereavement by suicide are at the heart of everything we do. We believe that lasting change is only possible when it is shaped by those who’ve experienced these challenges first-hand.
We’re now looking for a passionate and experienced Lived Experience Lead to join our Performance and Insight team. In this influential role, you’ll be responsible for driving forward our Lived Experience Plan, ensuring people with lived experience are meaningfully involved in the views and voices of people with lived experience shape and inform key strategic organisational decisions on our services, policy influencing and campaigning work.
Full outline of the role available in the Job description file here.
Contract terms:
• Initially an 18 month fixed term contract
• £45,000 per annum with benefits
• Full time (35 hours per week) - we are passionate about flexible working, talk to us about your preferences
• Hybrid working: Linked to our Ewell (Surrey) office, with home working and an option to work from a shared office space in London Bridge.
• In-person working: Meeting in person and working collaboratively are things we value. As part of the Performance and Insights team, you will join three in-person retreats per quarter. Participation to other in-person meetings will depend on need.
About the role
You’ll work with teams across Samaritans to embed lived experience insight into strategic decision-making, ensuring our work remains compassionate, inclusive and reflective of the people we support. You’ll co-create training and support for staff, facilitate national and nation-based advisory groups, and develop best practice for involvement that champions equity, diversity, and inclusion.
This is a unique opportunity to lead change from within, to support and empower others, challenge systems, and make sure our work truly represents the communities we serve.
What you’ll bring
We’re looking for someone with:
- Lived experience of mental distress, suicidal thoughts or behaviour, or bereavement by suicide – and the ability to draw on that experience in a safe and sensitive way.
- A track record of empowering people with lived experience and using co-production and inclusion practices.
- Experience of designing and delivering learning and development opportunities relevant to lived experience involvement
- Excellent influencing and interpersonal skills – able to build trust, collaborate with staff and volunteers, and champion meaningful involvement at all levels of the organisation.
- Strong commitment to EDI
Why Samaritans?
You’ll be joining us at an exciting time of transformation. With a clear strategic commitment and strong support from our leadership, you’ll have the scope to shape how lived experience is embedded in everything we do - now and in the future.
We value lived experience and actively encourage applications from individuals who identify as having direct or indirect experience with mental health, suicide, or bereavement. We welcome applicants from all backgrounds, particularly those currently underrepresented in the charity sector.
You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.
For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from candidates with disabilities, racialised minority candidates and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Criminal record check (DBS)
We take safeguarding seriously at Samaritans and follow safe recruitment practices. As this role has direct contact with children and adults at risk, this role will require an Enhanced DBS check with Adults and Children’s Barred Lists.
At offer stage, as part of the conditional job offer, we will require the candidate to disclose in full, spent and unspent convictions by completing a declaration form. The declaration form will only be seen by those who need to see it as part of the recruitment process.
Ready to help shape a more inclusive future where every voice matters?
Apply now and be part of change that saves lives.
To apply, please complete the application questions including those below and submit your CV:
- Please give us an example of a time when you have you used your personal experiences to inform a service or a project of work safely and effectively. What did you do and what was the result? (250 words)
- Please give an example of a time when you empowered people with lived experience to shape a project or initiative. What approaches did you take to ensure meaningful involvement and what was the outcome? (250 words)
- A key focus of the Lived Experience Lead will be to build staff skills and confidence in involving people with lived experience in their work. What experience do you have around designing and delivering learning and development activities related to involving people with lived experience? (250 words)
We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.
Applications close: Sunday 17 August
Interviews: week commencing 29 August
Please note, shortlisted candidates will be invited to prepare a short presentation that they will talk though during the interview (up to 10mins). They will be sent the questions ahead of the interview.
The client requests no contact from agencies or media sales.
School Partnerships Alliance
Membership & Communications Manager
3-4 days per week
£35,000-£45,000 pro rata and subject to experience
Mainly remote (at least initially), with in-person attendance required at monthly team meetings and in-person membership related events which may take place at differing locations, across the UK.
First-round interviews will be held online on Tuesday 12th August. Second round interviews will be in person in London on Friday 15th August.
We are willing to wait for the successful candidate to work through a notice period, but that candidate will be able to start from 1st September 2025 or as soon as available thereafter.
About Us
Formed in 2021, the School Partnerships Alliance (S.P.A.) is an independent, non-politically aligned membership and delivery organisation which supports and promotes impactful, sustainable and mutually beneficial cross-sector school partnerships. We promote and develop best practice, commission research, provide training and offer a wide range of partnership brokering and audit support. We wholeheartedly support the delivery of the strongest pupil outcomes for all children and our national programmes and initiatives are informed by research and experience and driven by impact.
The S.P.A.’s ambition is to become the leading, evidence-led, trusted voice on school partnerships in the UK. Working as a force for school improvement, our vision is for independent-maintained school partnership work to embed itself into the fabric of the national school system; one which is both self-improving and sustainable. We work to enrich both public and policymaker understanding of the benefits of cross-sector school partnerships through research, targeted initiatives and impact analysis.
Our long-term goal is for all UK schools to partner in some form, to improve both their own and their partner schools’ performance and deliver benefits to all pupils, particularly those attending schools in under-resourced areas. We want to work with a wide range of organisations and individuals who share our vision for a fairer future for all children and build a national strategy for school partnerships. A future where all schools work together for meaningful, mutual benefit to support the educational and emotional needs and aspirations of the next generation.
Purpose of the Role
The Membership & Communications Manager is a new part time role at the School Partnerships Alliance, reporting to the Chief Executive and working closely with our Executive Assistant. You will join us at an exciting time as we develop our new organisational strategy and expand our current school membership offer. As this is a new position this post does not currently have direct reports, but there may be an opportunity to recruit additional team member(s) as the organisation continues to grow over the next 12-18 months. You will be required to work closely with both our CEO and Director of Programmes and Research to lead on the development and delivery of the membership strategy, both stewarding and growing our membership base year on year. You will also be required to manage our new website, provide support with our social media, and ensure that all member communications align with both our brand values and guidelines.
Key Responsibilities:
- Develop and deliver a new, robust membership strategy that supports the S.P.A.’s key objectives. This will include new member acquisition, current member retention and ensuring that stewardship of school members is effective and fit for purpose. You will work with the Director of Programmes and Research to help deliver a credible school partnerships CPD programme and collaborate with the wider S.P.A. team to create a tangible, attractive membership offer (both on and off-line) that will bring schools together, challenge existing partnership practice and support new thinking.
- Actively identify, solicit and enrol new schools as members, building and maintaining an evolving pipeline of new membership prospects.
- Plan and prepare for meetings with current and potential members and accompany CEO and/or Director of Programmes and Research to cultivation meetings where appropriate.
- Be the first point of call for all members and with the support of the Executive Assistant to the CEO, oversee the processing of all new membership applications, renewals and invoices and ensure all enquiries from existing and prospective members are responded to in a timely manner.
- Work with the wider team to confirm a calendar of membership events across the school year. These will take place both online and/or in locations across the UK, so occasional travel will be required.
- Oversee the membership budget and provide quarterly income forecasts and reports to the CEO and Trustees, monitoring and reporting against income targets.
- Build and maintain partnerships with wider S.P.A. stakeholders to include external school membership organisations, MATs and S.P.A. trustees.
- Empower S.P.A. staff and our trustee board to support membership development, utilising their talents and networks effectively.
- Lead on the preparation of high-quality digital membership communication and related marketing and event materials.
- Oversee the establishment of an appropriate administration system to ensure effective membership tracking, due diligence, and to ensure that the S.P.A. has a robust, professional approach to member stewardship.
- Ensure all membership delivery complies with our internal protocols and all external regulations.
- To attend relevant S.P.A in person events.
- To be an active ambassador for the organisation and carry out any other related duties deemed commensurate with the requirements of the role.
Knowledge, Skills & Experience
- Passionate advocate for young people and a commitment to the School Partnerships Alliance’s central mission.
- A minimum of 3 years non-profit membership/communications/fundraising experience in a relevant role would be desirable.
- A proven track record of securing membership subsidies and/or donations from trusts and foundations, corporate partners and major donors.
- Excellent relationship and people management skills, varying your style to the needs of the audience.
- Excellent written and verbal communication and presentation skills.
- Excellent team skills, strong listening and problem-solving abilities with a positive attitude.
- Excellent organisational skills, and the ability to work to deadlines.
- Proficiency in CANVA/In Design and MS PowerPoint to create impactful digital communications.
- Thorough knowledge of structured CRM systems and support tools, all MS Office including Excel.
- Strong understanding of account management and relationship management.
Person Specification
- You are an enthusiastic professional who is passionate about opportunities for young people and education.
- You have an effective and energetic work ethic and are comfortable approaching and working with senior stakeholders across a wide range of organisations and educational institutions.
- You have a keen eye for a prospect and the knowledge and experience to convert them into lasting supporters.
- You are able to work independently and as part of a team.
- You are flexible, reliable and with a can-do attitude.
Equal Opportunities
The School Partnerships Alliance is fully committed to the principles of equal opportunity, diversity and inclusion. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital or disability status and welcome applications from applicants of all backgrounds.
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people. This post is therefore subject to an enhanced DBS check, online checks and two satisfactory references.
The client requests no contact from agencies or media sales.
JOB PURPOSE
To improve the provision of consistent high-quality debt advice, enhancing the experience of clients, by working collaboratively with delivery suppliers, to support them in implementing improvement activities, and in assessing and monitoring the quality of debt advice.
To support the implementation and ongoing facilitation of project quality assurance and improvement processes, working collaboratively with the EMMA management team to inform and support contract compliance and performance management activities.
To identify good practice and share learning with delivery suppliers, and across roles within MaPS and across all funded services to support improvement and development of advice services.
KEY DUTIES AND RESPONSIBILITIES
Deliver individual strategic projects/business plan objectives for the team
Work with debt advice providers on an individual basis to improve the provision of consistent and high-quality debt advice, by supporting suppliers to implement improvement activities, and to assess and monitor the performance of their advisers and debt advice service overall to ensure that the quality of debt advice is improved where required, maintained and provided in accordance with regulation, project requirements, best practice, and agreed standards. This includes:
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Working in collaboration with suppliers to make tailored recommendations and providing feedback to improve the quality of debt advice and client experience in a delivery supplier as appropriate, and identify good practice, where applicable
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Measuring and analysing information gathered against risk ratings, quality frameworks and standards and liaising with delivery suppliers to agree improvement action plans using the results of assessments and analysis
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Liaising with delivery suppliers about the practical arrangements required to carry out the monitoring of their work and improvement plans and ensure understanding of the service improvement process
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Supporting, where appropriate, the implementation of any follow on/corrective action following the assessment and /or support visits/file reviews.
Support participants internal and external quality assurance, quality related grant requirements and quality improvement schemes by:
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Ensuring delivery partners and advisers understand the objectives of the service and quality requirements.
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Facilitating the smooth application of the quality improvement process as required by LCALC and/ or the funder including writing guidance documents, regular liaison with the delivery suppliers and answering ad hoc queries.
Project compliance and quality requirements are achieved by:
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Ensuring delivery suppliers have a good awareness and understanding of the quality and service delivery requirements through communications and active involvement in the delivery of EMMA events related to quality improvement.
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Providing support and advice to delivery suppliers and other internal colleagues on the quality requirements and service delivery standards.
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Escalating risks promptly and appropriately.
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Providing support with delivery and quality compliance and performance management activities, including active involvement in performance enhancement plans as appropriate.
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Contributing to the design of monitoring and reporting processes.
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Respond to requests from delivery suppliers for support with quality matters and proactively encourage delivery suppliers to engage with quality improvement activities.
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Ensure that work undertaken reflects and supports equality and diversity.
Support the implementation of best practice systems and processes
Implement best practice systems and processes to ensure the development and improvement of delivery and advice services, including:
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Providing reports and/or data on trends, compliance, and quality.
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Liaising with colleagues to identify key learning points and delivery issues, to inform the development of EMMA.
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Identifying training and development needs within delivery suppliers, and work with colleagues and MaPS to improve the quality of advice services.
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Facilitate the sharing of learning and good practice identified through quality assurance and service improvement across EMMA delivery partners.
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Support delivery partners to maintain systems and processes for service delivery, management and improvement to ensure effective and consistent delivery of the quality of debt advice work.
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Support the development and/or updating of content for information systems.
Maintain expertise and insight
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Manage your own day to day activities to deliver tasks on time and to the required standard while gaining experience of the work of the Quality Team and maintaining expertise in debt advice.
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Be proactive in identifying external and internal contacts to inform activity to improve service delivery.
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Advise managers on recent developments in field of work.
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Undertake research and analysis in field of work.
Contribute to team
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Be an active member of the Quality Team, identifying opportunities for your own development.
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Provide regular updates to the Quality Manager regarding partners quality and processes.
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Contribute to the good and efficient working of the team in delivering against the business plan.
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Work in collaboration with MaPS and its funded organisations, working with other quality roles contributing to key projects, meetings and Supervisor Forums.
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Compliance with LCALC policies and procedures, including health and safety.
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Undertake any other duties as may be reasonably required within the scope of the role.
ADDITIONAL DUTIES AND RESPONSIBILITIES
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To ensure that all duties and responsibilities are discharged in accordance with LCALC’s Health and Safety at Work and other work-related policies and with due regard to the Equality Act 2010 and LCALC Equality and Diversity Policy.
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To comply with LCALC’s equal opportunities policy and assist with its development and promotion within LCALC, and amongst partner organisations.
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To comply with all relevant policies and procedures maintained by LCALC regarding matters such as regulatory compliance, data protection, client care, confidentiality, safeguarding.
PERSON SPECIFICATION – Quality Officer / Central Supervisor
QUALIFICATIONS, KNOWLEDGE AND EXPERIENCE
(1) Expert knowledge of, and proven ability to deliver debt advice, including the diagnosis of relevant issues and remedies.
(2) Up to date knowledge of the key issues of debt advice arising from legislation, regulation, policy, practice and services.
(3) An understanding of compliance monitoring and performance management.
(4) A proven commitment to continuing professional development.
SKILLS AND ABILITIES
(5) Proven ability to monitor and evaluate performance through case checking (conducting Independent File Reviews) and providing supervision and support to aid improvement.
(6) Proven ability to identify learning and development needs and contribute to the development of appropriate learning activities for individuals and groups.
(7) Proven ability to identify service delivery issues affecting quality
(8) Ability to plan effectively and realistically, managing own workload in a busy schedule and working accurately to agreed deadlines
(9) Ability to work on own initiative or as part of a team. Excellent inter-personal and client care skills
(10)Excellent influencing, negotiating and administrative skills.
(11)Excellent interpersonal and communication skills and an ability to build relationships with staff at all levels.
(12)Ability to collate information and write concise reports, including analysing information, identifying issues/risks and making recommendations for corrective action.
QUALITIES
(13) Commitment to initiatives to combat poverty and social exclusion
(14) Energetic and self-motivated
(15) Commitment to equal opportunities
(16) Willingness to accept direction and supervision
(17) Willing and able to work outside office hours from time to time
(18) Commitment to the aims of Leicester Community Advice and Law Centre
OTHER REQUIREMENTS
(19) Must have access to own car and be willing to undertake travel throughout Derbyshire, Leicestershire, Lincolnshire, Northamptonshire, Nottinghamshire and Rutland.
(20) Willing and able to work remotely and/or from home.
Interviews are currently expected to take place via Microsoft Teams during the week commencing 25th August 2025.
The client requests no contact from agencies or media sales.
The Head of Finance is a key member of Tara Theatre’s senior management team, overseeing the company’s financial processes and ensuring compliance with statutory requirements. They will report to Alys Beider, Tara’s new Executive Director and Joint Chief Executive and support with strategic long-term financial and business planning as well as annual and quarterly budgeting.
They are responsible for maintaining the company accounts, preparing quarterly management accounts, cashflow forecasts and financial reports and analysis for the executive team and the board of trustees.
Tara Theatre is a company limited by guarantee and a charity. It has two trading subsidiaries, Tara Productions and Tara Enterprises. We currently have an annual turnover of circa £1 million. We manage our finances and payroll in-house, currently using Xero.
As our Head of Finance, you may have a background in the arts and culture sector, however we are open to a range of skillsets gained from working in business or charity environments and encourage applications from individuals from a diverse range of backgrounds and lived experiences.
We are open to the potential for the role to be part-time working four days per week (salary on a pro rata basis).
We welcome applications from candidates who wish to work in a flexible working pattern (for example around caring responsibilities or access requirements relating to a disability).
The client requests no contact from agencies or media sales.
Health & Safety Officer
An exciting opportunity has arisen for a Health & Safety Officer to join our Estates Team. In your role as the Health & Safety Officer will be to provide support on an operational basis to the health & safety function.
Role Requirements
- Promote good stakeholder involvement and good safety culture
- Prepare and issue monthly health and safety briefing documents / toolbox talks
- Keep health and safety information up to date, including all fire safety documentation (fire emergency plans, fire safety manuals etc.), the health and safety section of the intranet and shared documents
- Carry out regular walkabouts, including at retail stores, keeping in touch with staff on their safety arrangements and ensuring control measures are in place and effective
- Provide health and safety training and coaching on topics such as, but not limited to, general health & safety (induction and refresher training), fire safety, COSHH, risk assessing and manual handling
- Develop and refresh internal online training to support staff learning experiences
- Carry out general risk assessment, as required, with particular emphasis on retail, regulatory requirements, outings and the clinical environment.
- Update fire risk assessments for low to medium-risk buildings, tracking completion of actions and updating compliance software
- Manage COSHH risk assessments and the COSHH risk register, checking on suitable PPE and storage
- Manage compliance with workstation assessments, including homeworking, using the external management system
- Support teams, enabling them to carry out their risk assessments, including manual handling assessments for inanimate activities
- Develop and keep up to date Safe Operating Procedures for health and safety.
- To undertake other or additional duties that are within your skills and abilities, as the organisation may reasonably require from time to time.
Interview Date: TBC
Terms and Conditions
Strictly no agencies, please.
About Us
The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.
Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.
Staff Benefits
The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, Zest; our staff flexible benefits platform, on-site nursery, free eye tests, enhanced Maternity and Paternity Pay, time out days for those experiencing menopause symptoms and time off for gender reassignment.
We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.
Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable), Teacher’s pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.
Rehabilitation of Offenders
Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check. Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected. The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.
Equal Opportunity Employer
To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.
Online Searches
In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.
About Us
We are a world-class visitor attraction and leading science research centre. We use the Museum's unique collections and our unrivalled expertise to tackle the biggest challenges facing the world today. We care for more than 80 million objects spanning billions of years and welcome more than five million visitors annually and 16 million visits to our website.
Today the Museum is more relevant and influential than ever. By attracting people from a range of backgrounds to work for us, we can continue to look at the world with fresh eyes and find new ways of doing things.
We employ 900 staff in a variety of roles, all united by our vision of a future where people and planet thrive. We need everyone to have the passion and drive to help us with our mission to create advocates for our planet and inspire millions to care about the natural world.
Diversity and inclusion matter to us.
Our vision is of a future where both people and the planet thrive. Diversity is one of our core values and we strive to build a workplace where everyone feels a sense of belonging. All new staff who join us learn about the importance of diversity and inclusion to the Museum and how to contribute to creating an inclusive environment.
We know we have more to do, but we are committed to ensuring that everyone who works at the Museum feels they can thrive and feel valued and respected.
About the role
The Natural History Museum at Tring, Hertfordshire, welcomes 145,000 public visitors a year to our Victorian galleries as well as visitors to our research collections held on site. Our Housekeeping Team are crucial to providing a clean and safe environment for all visitors and staff in the Museum. As part of this team, the Museum & Housekeeping assistants’ role is to provide and maintain the highest standard of cleanliness within the Museum’s galleries and spaces, carry out portering duties, non-specialist maintenance tasks and supporting the Museum’s team in gallery exhibit conservation.
Working 36 hours per week on a five out of seven-day Rota, which includes one weekend in four & public holidays.
About you
We hope to hear from people who have experience of commercial cleaning & minor maintenance with a good level of physical fitness that enables you to spend much of your working day carrying out physical activity. With record visitor numbers to the Natural History Museum, this fast-paced environment requires adaptability within the role, teamwork, and a positive attitude. Experience working in a customer facing environment would be desirable, with an understanding of health & safety regulations, COSHH and environmental matters beneficial. You are confident working independently while collaborating effectively as part of a team with strong communication, administrative & interpersonal skills while having an ability to be flexible and use your own initiative. You’ll thrive on multitasking and working at pace, supporting your colleagues while consistently providing outstanding service. Working to a rota and following set operating procedures are essential. Good ‘IT’ skills, including the use of Microsoft applications for administrative tasks & an interest in Natural History and Heritage would also be beneficial to the position. There’s never been a better time to join us. With the Museum more popular than ever, this is a great opportunity to be part of our team. If you’re motivated and eager to make a difference for our visitors, we’d love to hear from you.
Thriving at the Museum: the way we work
We are proud to work at the Museum and have identified the qualities we all need to embody to reach our shared ambition. This sits alongside the Museum’s values and forms the framework for the way we work.
What we offer
- 27.5 days holiday plus 8 bank holidays (full time equivalent)
- Generous defined contribution Natural History Museum Pension Scheme (employer contribution 4 - 10%)
- Season ticket, bicycle and rental loan
- Life insurance
- Free admission to our exhibitions and many other paid exhibitions at museums, galleries and institutions across London and the UK.
- Staff discount at our Museum shops and cafes
- We offer a wide variety of training initiatives and opportunities to build skills. Investing in staff development is important to us, and we are ambitious about helping staff to grow and fulfil their potential.
- Affordable membership to the Civil Service Sports Council which offers a range of benefits including an extensive list of special offers and reduced entry fees at a selection of cinema chains, theme parks, theatres, retailers and supermarkets. It also provides entry to up to 300 English Heritage sites and other national treasures.
- Membership to our Sports and Social Association (for a small fee), which includes access to our in-house gym and clubs such as football, softball, table tennis and tennis and classes in Middle Eastern dance, yoga and Tai Chi
Hybrid working
Due to the nature of this role the work pattern will be 100% on site.
How to apply
If this sounds like you, please apply by submitting an application on our recruitment portal.
Please note that as part of our commitment to anonymised shortlisting, panels do not view CVs during the recruitment process. If you choose to upload your CV, our system will automatically pull information from your CV into our application form. We advise you to double-check your application form data before submitting as the tool may interpret CVs differently.
Closing date: 23:59 on 5 August 2025
Interviews expected: w/c 18 August 2025
Please note that this role does not qualify for Museum sponsorship so the successful postholder will need to have a valid right to work in the UK at the point of offer.
The client requests no contact from agencies or media sales.
The Barbican is a multidisciplinary international arts centre in the City of London.
Across its theatres, concert halls, cinemas, galleries, business venues, public and community spaces, the Barbican showcases the most exciting artists and performers from around the world, pushing traditional artistic boundaries and helping us understand our lives in new and unexpected ways. Each year, the Centre presents hundreds of different performances, events and exhibitions that entertain and inspire millions of people, create connections, provoke debate, and reflect the world we live in.
Firmly rooted in its neighbourhood, the Barbican collaborates on projects with local communities, and supports young people and emerging talent to develop their artistic practice and access jobs in the creative industry.
Our core values are: Inclusive, Connected, Sustainable, Joyful and Daring.
As we enter an exciting new stage of the Barbican’s life, there couldn’t be a better time to join us. Focussed firmly on the future, we’re working on ambitious plans to create better access to the arts, transforming our building and reimagining what an arts centre can be. Through our work on Equity, Diversity and Inclusion, we’ll ensure the Barbican becomes a place where everyone belongs – where creativity, enterprise, and learning coexist, and everybody can achieve their fullest potential.
The role
Are you passionate about fundraising and supporting an inspiring programme of artistic events, learning activities and community work?
We are seeking a Philanthropy Officer to play a key role in supporting and delivering excellent stewardship for our Patrons and most generous individual donors. From dance and film, to music, theatre and visual arts the Philanthropy team works across the whole of our ambitious and joyful cross-arts programme, giving you the chance to share the best of the Barbican with our closest supporters.
The Philanthropy Officer will be the main point of contact in the Philanthropy team, primarily account managing our lower-level Patrons and supporting the stewardship and recruitment of higher level donors. Alongside the delivery of our Patrons scheme, they will lead on all individual giving events and manage the philanthropy team’s participation in Development-wide events such as exhibition private views. The Philanthropy Officer also provides key administrative support to the Philanthropy team, keeping track of financial reconciliation, preparing invoices, and managing accurate income data in our CRM Spektrix.
This is an excellent opportunity for someone eager to build on their experience of relationship management and develop their career in fundraising while contributing to the work of an exciting multi-arts venue at a key point of change for the
organisation. The successful candidate will be supported to gain experience across all aspects of individual giving, and to develop themselves as an ambitious and high-achieving fundraiser. The Barbican offers an excellent range of staff benefits full details can be found on our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a master orchestrator passionate about making a real difference?
You Make It is an award-winning East London charity empowering working-class, racialised women. We’re looking for a part-time Operations Manager to power our daily operations and help us thrive!
In this role, you’ll:
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Lead talent recruitment and development.
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Enhance our inclusive team culture.
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Streamline processes, ensure compliance, and track impact.
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Collaborate on budgeting and board reporting.
What we offer:
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Hybrid, part-time working with flexible hours.
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Accelerated pay progression after 6 months.
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A therapy and wellness allowance, annual bonus, and pension.
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A small, joyful team culture built on equity and authenticity.
Contract: 1 year (with potential to extend)
Salary: £30,400 (£38k FTE)
Deadline: Interviews are rolling - apply as soon as possible
Start date: Ideally early September (or sooner)
Empowering women and progressive employers
The client requests no contact from agencies or media sales.
Data Officer
We are seeking a passionate and skilled Data Officer to support a high-impact fostering programme through accurate data management and meaningful insights.
Position: Data Officer
Salary: £27,405 – £32,480 per annum (plus London weighting if applicable)
Location: Home based
Hours: Full time, 35 hours per week
Contract: Fixed-term, 6 months (potential for extension)
Closing date: Monday 18 August 2025 at 12 noon
Interview dates: Tuesday 2 or Wednesday 3 September 2025 (via Microsoft Teams)
About the Role
This is an exciting opportunity to join The UK's leading fostering charity’s pioneering Mockingbird programme – an innovative, sustainable method of delivering foster care using the structure of an extended family.
As Data Officer, you’ll play a crucial role in supporting monitoring and evaluation work across the programme. You’ll help ensure the charity can demonstrate impact on fostering families and children across the UK. Key responsibilities include:
- Supporting data collection and collation across multiple delivery partners
- Ensuring accurate records of both quantitative and qualitative data
- Maintaining and updating databases effectively
- Applying data cleaning and validation methods to ensure data integrity
- Supporting the Monitoring and Evaluation Manager to implement new processes and tools
- Contributing to the continuous improvement of evaluation systems
About You
You’ll bring strong attention to detail and a commitment to using data to drive positive change. To succeed in this role, you will need:
- Experience in a data-focused role, ideally within the charity or public sector
- Strong ability to manage and maintain databases
- Confidence in handling both qualitative and quantitative data
- Knowledge of data cleaning and validation processes
- Excellent organisational and communication skills
- A collaborative approach and the ability to work independently
About the Organisation
As the UK’s leading fostering charity, they work with fostering services and foster families to transform children’s lives. The Mockingbird programme is one of the most exciting developments in foster care, improving stability and outcomes by replicating the support of an extended family.
The charity are committed to equity, diversity and inclusion, and welcome applications from all backgrounds. We also offer:
- 38 days annual leave (including bank holidays)
- Flexible and hybrid working options
- Enhanced maternity, adoption and sick pay
- 24/7 Employee Assistance Programme
- Pension and life assurance
- Contribution to eye care
- Season ticket loans
The charity are a Care Leaver Covenant signatory and offer guaranteed interviews to care experienced applicants meeting the minimum criteria. Reasonable adjustments are available throughout the recruitment process.
Other roles you may have experience of could include:
Monitoring and Evaluation Officer, Data Analyst, Research Assistant, Impact Officer, Data and Insights Officer, Performance and Reporting Officer, Evidence and Learning Officer.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The DRIVE Service Manager will be responsible for mobilising the expansion project across London, working closely with all Boroughs and te Drive Central Team.
The DRIVE Team (Case Managers and Team Leaders) will develop and co-ordinate an individual, multi-modal intervention plan for each Service User, which will incorporate support and/or disruption strategies; a pro-active approach to Service User engagement and commitment to working towards attitudinal and behavioural change, whilst keeping the victim’s safety central to any interventions implemented. The Service Manager will seek to ensure this role is carried out fairly, and take organisational responsibility for risk.
The DRIVE Service Manager will also line manage DRIVE Team Leaders and Case Managers where needed
Management and Development:
· Provide each Team Leader/Case Manager with monthly Case Management Supervision.
· As part of the monthly Case management supervision process, the Team Leaders and Case Manager should be given the opportunity to discuss Service User cases; exploring concerns, reviewing assessment decisions and developing a collaborative individual intervention plan.
· Ensure that the service is managed in accordance with its governing documents from the DRIVE case management manual.
· Provide annual appraisal and regular support and supervision reviews to ensure that great performance is recognised; and that poor performance, and welfare issues affecting performance, are addressed. Offering Clinical Supervision as necessary.
· Support, manage and develop Team Leaders and Case Managers, promoting wellbeing and growth within their roles.
· Ensure Team Leaders and Case Managers maintain safeguarding training up to date in line with local protocols.
· Ensure Team Leaders and Case Managers attend all training delivered by RESPECT and other relevant training.
· Ensure that all safeguarding and critical incidents are reported in a timely manner following the appropriate protocols.
Management and Performance:
· Provide routine reports to the Project Director, funders and stakeholders so that they can assess the overall performance of the service.
· To ensure that the required data is recorded on the Drive case management system, so that the evaluation, performance management and service learning is maximised.
· Represent the service at local and national events; deliver training and presentations as appropriate in partnership with the Project Director.
· Contribute to the learning from the Drive Pilot through service reviews, working with the Drive Evaluators, supporting the Drive Partnership in addressing implementation and ongoing delivery
Strategic Management
· Develop and maintain links with other agencies, both as an individual and as a service; developing protocols, referral procedures, skills sharing and joint working with external partners as appropriate.
· Attend and partake the Domestic Abuse Perpetrator Panel (DAPP) and MARAC meetings.
· Develop and maintain effective links with other agencies, attending strategic and operational working groups as appropriate.
· Demonstrate a proactive approach to resolving barriers to achieving the Drive objectives with other professionals and services.
· Share best practice with other Service Managers to further develop the role and the Drive project in general.
· Work with the Director, Practice Adviser, Steering Group and Drive Project Evaluators to maximise learning from the pilot sites and modify the model according to findings from data on what is proving effective.
· Develop and share ideas for service innovation, exploring options for implementation locally and informing the potential for national roll-out on conclusion of the pilot phase.
Recording and administrative tasks:
· Supervision sessions will be recorded on the Case Management Supervision pro- forma, and form part of the quality assurance and staff support and supervision processes as well as informing the personal and professional development of the Team leader Case Manager.
· Ensure that Team Leader and Case Managers’ files and records are accurate and complete, submitted at the appropriate data collection milestones and that both are kept and are in compliance with General Data Protection Regulations 2018 (GDPR), the UK Data Protection Act 2018 and meet IMR (Internal Management Report for Domestic Homicide Reviews DHR) recording standards.
· Maintain an accurate and secure audit trail of all relevant communication in compliance with GDPR 2018.
· Support Team Leaders and Case Managers to use the Drive Project electronic case management system accurately and consistently for all their work.
General tasks:
· Be a strong advocate for RISE delivery, representing RISE and its strategic direction at key stakeholder events.
· Attend management meetings as directed by line manager.