System change lead jobs

Permanent, full-time (five days per week)

Hybrid – will be expected to be based from one of our regional offices in London, Coventry, Norwich, Leeds or Cardiff.  There will be home working flexibility but also an expectation to travel when required.

Ref: DJS-251

Closing Date: Monday 19th May 2025 at 11pm 

Are you an influential, collaborative and inspiring leader with a proven track record of managing and developing large, diverse, and cross-functional teams with a focus on fostering collaboration, performance, and engagement?  Do you have extensive project management experience, including successful coordination of people, financial, and material resources to achieve complex objectives?

If so, join St Giles as Director of Justice Services, where you will oversee the day-to-day operations of all services being delivered under our Justice pillar, plus provide strategic leadership on all aspects of our work in the justice sector and senior-level expertise to significantly influence and impact the charity’s overall direction and achievement of our strategic objectives.

About St Giles Trust

An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Working collaboratively with the other Service Delivery Directors, you will be responsible for defining and shaping departmental policies and systems to ensure alignment with long-term strategic goals and setting standards that drive operational excellence. We will count on you to develop annual work plans to align service delivery with KPIs, funding agreements, and organisational priorities and manage pillar-wide budgets, ensuring financial efficiency and sustainability.

You will provide inspiring leadership and development to cross-functional teams, fostering a high-performance culture and ensure staff feel supported, empowered, and engaged with organisational values.  We will also expect you to develop influential networks to strengthen partnerships, increase funding, and enhance St Giles' reputation profile and to lead best-practice safeguarding approaches that prioritise client and staff well-being.

What we are looking for

• A qualification (minimum accreditation Level 5) of strategic leadership, project management, or similar

• Strong knowledge of the ongoing issues faced by those who have been, or are currently serving, either a custodial or community sentence

• Experience working in a high-pressure, fast-paced work environment 

• An understanding of how employing staff with lived experience can provide additional value and impact to services delivered to their peers.

• Strong knowledge of safeguarding legislation 

• Sound understanding of different funding requirements 

• Exceptional interpersonal, negotiation and communication skills, written and verbal. 

Please see the full appointment brief for a comprehensive overview of St Giles charity and the Director of Justice Services role available on our website (via the apply button). 

Please note: this role requires that successful candidates must undergo an Enhanced Adult Workforce DBS check, on the basis that the post involves contact with vulnerable participants and colleagues.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

To apply 

Please see the full appointment brief for a comprehensive overview of St Giles charity and the Director of Justice Services role available on our website (via the apply button). 

Closing Date: Monday 19th May 2025 at 11pm 

Radley College is seeking to appoint a dedicated and forward-thinking Radleian Society Manager to lead and develop the College’s alumni relations programme. This is a key strategic role, focused on fostering strong, lasting relationships with Old Radleians (“OR”s), current and former parents, and former staff.

Reporting to the Development Director, the post holder will be responsible for delivering an ambitious and wide-ranging engagement programme that reflects the values and vision of Radley College. This includes oversight of events, communications, digital engagement, and the facilitation of mentoring and networking initiatives through the College’s Futures Programme.

The successful applicant will

Lead a dynamic calendar of alumni and parent engagement events, including reunions, networking forums, and social gatherings

Oversee communications, both digital and print, to ensure high-quality, consistent outreach and storytelling

Act as liaison to the Radleian Society Committee and other affiliated groups, managing volunteer engagement and project delivery

Work collaboratively with colleagues across the Development Office and Futures Team to connect alumni with current pupils and recent leavers

Utilise data insights to inform strategy, track engagement, and report on key outcomes

We’re seeking a passionate and strategic individual with a strong background in alumni relations, events, or community engagement. You’ll be an experienced team leader with excellent interpersonal skills and the confidence to connect with a wide range of stakeholders.

We encourage early application and reserve the right to appoint at any time. Closing date for applications is 12 noon Thursday 15 May 2025 with first interviews being held on Tuesday 20 and Wednesday 21 May, and second interviews on Thursday 22 May.

The Willesden Area Director of Ministry is a senior member of the Willesden Area Team, responsible for providing visionary leadership and ensuring good management of key ministry initiatives. Specifically, the postholder oversees fostering vocations to lay and ordained ministries, directing ordinands, supervising post ordination training, overseeing clergy ministerial review, development, and training, facilitating lay training programmes, holding diocesan Clergy Well-being portfolio. As a senior member of the Willesden Area Team the Area Director of Ministry will also contribute to strategic planning and implementation of ministry objectives within the Area.

The Willesden ADM serves as the Diocesan Portfolio lead for Clergy Well-Being. Collaborating with The Bishop’s Adviser to the Bishop of London, they work with other Area Directors of Ministry (ADMs), the London College of Bishops, and diocesan and Area colleagues, to create a strategic vision and processes to implement improved Clergy Well-Being across the diocese.

Job responsibilities 

Develop Vocations and Support Ordinands  

• Organises events to equip and inspire both lay and ordained vocations. 
• Collaborates with clergy/churches to nurture a diversity of vocations. 
• Leads the AADO team overseeing candidate discernment and ordinand training. 
• Supports ordinands through training, collaborating with TEIs. 

Manages Post-Ordination Training, CMD and IME2  

• Oversees Area post-ordination training programs (IME2). 
• Plan Area ordination retreats and services. 
• Manages the curate placement process for the Willesden Area. 
• Organises training events for clergy and LLM development. 
• Facilitate Area training events (including Clergy Study Days and Area Conferences) 
• Oversee the Willesden Area process of Ministerial Development Review (MDR) 
• Ensure regular communication about training opportunities and grants. 
• Participate and deliver diocesan and national training programmes. 

Lay Training  

• Ensures high-quality training for lay ministers. 
• Communicates training opportunities within and beyond the diocese. 

Collaborates & Communicates  

• Participates in regular meetings with the Area Leadership Team. 
• Works with Diocesan Director of Ministry and within Diocesan Ministry Team. 
• Works with other ADMs, DDO and participates in diocesan initiatives. 

Team Leadership  

• Recruit, manage, motivate, and develop direct reports, promoting continuous learning and collaborative working. 

Diocesan Lead on Clergy Well-being Portfolio 

• Advises the London College of Bishops on Clergy Well-being best practice. 
• In consultation with Area and diocesan stakeholders, to provide strategic oversight of diocesan clergy well-being. 
• Overseas the Diocesan Clergy Well-being budget. 
• Line-manage the Diocesan Disability Ministry Enabler  
• Undertake other duties commensurate of the role.

Please refer to the attached Job Description for the full details on the main responsibilities. 

Person Specification 

Essential 

• Experience of Ordained/Lay Ministerial strategic planning  
• Experience of teaching/training theology or ministry
• Is a practicing Anglican  
• Demonstrate good conflict management skills
• Experience of fostering vocations
• Significant experience in effective parochial ministry
• Experience managing/supervising a team  
• Strong verbal and written communication
• Willingness to flexible working
• Right to work in the UK
• A commitment to professional development  
• The person will require an enhanced DBS check

Desirable 

• Is ordained  
• Knowledge of the New Diocesan Discernment Process
• IT proficiency (MS Office suite)
• Knowledge of IME2 provision

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocese of London comprises of c400 parishes north of the River Thames and within the M25 motorway. 

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund, we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days, increasing to 30 days after 5 years’ service. Plus paid bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months of employment
• Season ticket loans for public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

The interviews will be held on 23rd May 2025 in-person at our office in London.

Senior Procurement Manager

Ref: REQ000821

Salary: £50,000pa

Woking, Surrey GU21 4LL /Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. We unfortunately do not have any opportunities available for sponsorship. Any offer of employment, if applicable, will be subject to receiving evidence of your Right to Work in the UK. 

At WWF-UK we’re committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

About the role:

Today our planet is under threat like never before, but there is hope. At WWF we know the solutions already exist to turn things around for future generations. But we must act now, and we need your help to help save our world. This is a unique opportunity to use your knowledge of indirect category management to bring our world back to life. Join us as a Senior Procurement Manager (indirect) and you will be a member of a committed team responsible for ensuring the best value for money spend, reducing the risks with our suppliers and leading the procurement process for larger and strategic contracts. 

As Senior Procurement Manager (indirect), you will be responsible to:

• Create and implement procurement strategies for defined spend indirect portfolios to include:

               Spend and contract owners’ identification and services to their queries,

               Facilitation of strategic process with cross-functional team,

               Creation and implementation tender and contracts, supplier management.

• Chair certain tender boards and lead the procurement process for the designated categories.
• Provide advice and guidance on procurement best practices across all levels of the organisation.
• Participating in creation and improvement of procurement systems, policies and procedures.
• Participating in the procurement reporting to senior management and trustees
• Provide high quality support, advice, guidance and training regarding procurement or suppliers activities to various level of staff involved in WWF-UK.

We’re looking for someone with:

For this role, you must have

• Experience in indirect category management delivery in multi-stakeholders’ environment
• Category management introduction in a highly tactical driven environment
• Demonstrated experience of working as a procurement professional in an organisation with a proven track record of achieving procurement improvements and cost savings.
• A good technical appreciation and experience of several indirect procurement categories that include marketing.
• Experience on whole procurement cycle from challenging requirement, tender, negotiating, contractualisation and supplier relationship management

You will also possess excellent communication, interpersonal and influencing skills and be effective building relationships.

Benefits, rewards & location

The salary for this role is £50,000 per annum. We also offer a full benefits and rewards package including:

· Annual leave starting at 26 days a year, rising one day each year to a maximum of 31 days plus bank holidays

· Flexible working options

· 7.5% employer contribution to pension, increased to 10% with employee contribution.

· Learning and development opportunities

· Regular wellbeing initiatives.

This role is hybrid and you’ll be required to be in the office 20% of your contracted hours. The job is based at our UK head office, The Living Planet Centre in Woking, Surrey, GU21 4LL, and you will need to be able to commute to this location. The Living Planet Centre is one of the greenest buildings in the UK, and you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with hundreds of projects around the world and millions of supporters. 

At WWF-UK, we’re bringing our world back to life. Protecting what’s left is not enough – we’re now in a race to restore the natural world and prevent catastrophic climate change before it’s too late. And it’s a race we can still win. 

We’re courageous and passionate about fighting for the future we want to see – a world where people and nature can thrive. 

We were born out of passion and science, and for more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We operate with integrity, collaboratively and with respect for those we work alongside.

 How to apply and the recruitment process

If you are enthusiastic about improving outcomes through procurement and want to make our world a better place through your work, we would love to hear from you. Please click on the link and apply via our website by completing the application form and submitting a copy of your up-to-date CV and a supporting statement to highlight what makes you a good fit for us.

Application closing date: 04/05/2025

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

We're on the lookout for a seasoned pro who knows their way around the software development and project management lifecycle—if that sounds like you, keep reading!

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependent on experience and location

What is a Head of Digital, Data and Technology? 

As the Head of DDaT Portfolio Delivery, you will leverage your extensive experience and deep understanding of the technical project lifecycle and key delivery methodologies. Proficiency in Agile, Scrum, DevOps, and Waterfall frameworks is essential for effective governance and optimisation of complex project portfolios.

This role offers a unique opportunity to apply your skills and passion for change in a growing healthcare organisation, supporting over 110,000 clients annually.

You will collaborate closely with various heads of departments and colleagues across the business to ensure all DDaT deliveries are strategically aligned, rigorously tested, delivered on time and within budget, and fully adopted by the business. This role drives seamless execution from small enhancements to large-scale projects, enhancing the client journey, operational efficiency, and business impact for MSI UK.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The role of the Head of DDaT Portfolio Delivery will have:

• Deep understanding of software development, IT infrastructure, DevOps, Agile, and Scrum practices, with experience in AI, ML, RPA, UX, design, end-user testing, and requirements gathering.
• Ability to analyse complex problems, devise solutions, and make informed decisions under pressure.
• Identify risks, implement mitigation strategies, and ensure projects stay on track.
• Ensure deliverables meet standards through effective QA and testing protocols, with continuous monitoring and evaluation.
• Comprehensive understanding of project lifecycles, tailoring Agile, Scrum, and Waterfall methodologies for timely, budget-compliant delivery.
• Capable of troubleshooting technical issues and understanding software or product development intricacies.
• Expertise in system architecture, DevOps, risk management, ITIL, technical documentation, and programming languages.
• Oversee testing quality internally and with vendors, ensuring robust methodologies and evidence collection.
• Familiarity with technologies used, capable of troubleshooting technical issues.

What we’re looking for:

• Extensive experience delivering complex digital and tech-enabled programs, with deep knowledge of healthcare technology ecosystems (e.g., NHS Digital, EPRs, FHIR, GDPR, DSPT).
• Proficient in Agile, Scrum, DevOps, SAFe, Lean, and Waterfall, ensuring efficient delivery across cross-functional teams.
• Proven leadership in digital/data/technology strategy, including authoring and presenting strategic documents to executive teams.
• Skilled in developing and deploying client-facing digital solutions (e.g., portals, remote monitoring, digital health apps), ensuring compliance, usability, and smooth go-live transitions.
• Strong stakeholder engagement and vendor management skills, including RFPs and procurement via NHS frameworks (G-Cloud, Digital Marketplace).
• Expertise in demand and capacity planning for DDaT, aligning delivery with business needs, compliance, and budget.
• Experienced in BI and data strategy projects, including integration, analytics, automation, and emerging technologies (RPA, AI, ML).
• Able to gather technical requirements aligned with business goals and system capabilities.
• Skilled in measuring ROI on tech initiatives using KPIs and cost-benefit analysis.
• Strong project management skills across the full lifecycle, blending PRINCE2 governance with Agile and Waterfall delivery.
• Experienced in Agile product development—from strategy to launch—and translating complex technical concepts for non-technical audiences.
• Deep knowledge of emerging digital trends and their strategic applications.
• Flexible to travel and work outside core hours as required.
• Established and led PMO practices to ensure strategic alignment, risk management, resource planning, and continuous improvement.

At Fuel Bank Foundation, we are united by a shared mission purpose: ensuring that no one must choose between heating and eating. Creating a United Kingdom free from fuel crisis. We exist to make it possible for everyone in the UK who prepays for energy to have sustainable access to the heat, light, and power they need to live a happy, healthy, and productive life. Every day, our work helps people facing fuel crisis, providing emergency financial support, practical and actionable advice, and long-term advocacy to create real, lasting change.

As part of the Fuel Bank team, you play a vital role in making this happen. We are committed to fostering a supportive, inclusive, and collaborative workplace where everyone feels valued and empowered. Whether you're working directly with those in need, behind the scenes supporting operations, or helping shape policy, your contributions make a real difference to the lives of the people we support.

Are you a natural team leader or strive to be one, do you have excellent communication skills? Do you thrive in a fast-paced, ever evolving environment, that manages customer queries and applications processing? Are you flexible, empathetic, and dedicated to delivering outstanding customer service? If so, this role is perfect for you.

As the Triage Team Leader, you will be responsible for managing the team’s daily operations and ensuring performance targets are met, in line with our mission to help and support our clients out of crisis. Your role will include leading and supporting triage advisers, conducting regular one-to-one meetings, overseeing resource allocation, and delivering quality assurance and coaching."

Key Responsibilities:

• Leading with Purpose: Support and guide our triage advisers, helping them meet their goals and deliver high-quality support. Hold regular one-to-ones to offer encouragement, feedback, and development.
• Using Resources Wisely: Ensure the team is well-organised and resourced so we can offer the best possible service to those who need us, when they need us.
• Championing Quality: Carry out regular quality checks and offer tailored coaching to help the team grow their skills and confidence, making sure every interaction counts.
• Keeping Track: Monitor and report on how the service is performing against both internal and external targets. Quickly raise any challenges or concerns with the Head of Customer Service and Advice to keep things running smoothly.
• Always Improving: Look for ways to strengthen our service and improve outcomes for people in fuel crisis, making sure we’re always learning and evolving.
• Stepping In When Needed: During busy times, lend a hand by speaking directly with customers facing fuel emergencies—carrying out needs assessments and ensuring they receive same-day support.

 Experience and Skills:

• Previous Advice Role: Experience in an advice role with an understanding of how to develop the support we offer.
• Team Leader/Senior Experience: Previous experience as a Team Leader or in a senior role is desirable but we are open to developing the right person.
• Phone-Based Experience: Preferably in a triage/advice role, but general customer service experience is also suitable.
• Empathy and Support: Demonstrated empathy with a strong desire to help and support customers.
• Attention to Detail: Strong administrative and reporting skills with a keen attention to detail.
• Continuous Improvement: A mindset focused on continuous improvement and service enhancement.
• Computer Literacy: Proficient in using computer systems and software.

What You’ll Receive in Return:

• Team Support: Join a supportive and collaborative team committed to your success.
• Enhanced Annual Leave: 27.5 days annual leave plus bank holidays, with the option to buy or sell additional days.
• Flexible Working: Enjoy a flexible schedule that supports a healthy work-life balance.
• Comprehensive Benefits:
  • Enhanced pension contributions.
  • Private healthcare and access to an Employee Assistance Programme.
• Training and Development: Benefit from a comprehensive onboarding programme and ongoing professional development opportunities.
• Equal Opportunities Employer: We are committed to fostering an inclusive and diverse workplace.

This is an exciting new role for our organisation! You’ll have the freedom and autonomy to shape our marketing strategy, working hand-in-hand with our Director and Senior Leadership Team to make a tangible impact in our community.

• Salary: £36,565 - £41,200 per annum (dependent on experience, Full-Time Equivalent)

• Hours: Flexible arrangements! We're open to accommodating everything from 20 hours per week (0.5 FTE) up to full-time - depending upon the candidates needsmark. Hybrid working options available.

• Contract: Permanent

About Us

Sufra is an innovative charity in Northwest London that prevents hunger, fights poverty and builds community.

With the help of our volunteers and partners, we coordinate a network of food banks and community kitchens, as well as a social supermarket and café. These act as a gateway for guests to access more holistic support – including welfare advice, asylum support, volunteering opportunities and our award-winning community garden.

We aim to work with our guests to find solutions to their challenges together, whilst campaigning against the causes of hunger and poverty.

What You’ll Do

Strategy & Execution: Create and drive an innovative individual giving strategy that grows our existing donor base and revenue.

Understanding Our Supporter Base: Dive into our CRM system (Beacon) to understand, profile, and engage with our supporters on a personal level.

Donor Stewardship: Cultivate and nurture relationships with individual donors, including high-net-worth individuals, ensuring they feel valued and connected to our cause.

Campaign Management: Lead dynamic direct marketing campaigns, digital appeals, and social media drives that captivate and convert our supporters into donors.

Data, Budgeting & Reporting: Analyse fundraising performance like a pro, managing budgets and providing insightful reports.

Team Leadership: Inspire a small but passionate team, and getting stuck in to delivery in order to achieve our shared goals.

And More…

• Support our corporate fundraising initiatives.

• Be the face of Sufra at external events and meetings.

• Work closely with the entire team, stepping in wherever needed to propel our charity forward.

Why You’ll Love Working with Us

Health and Wellbeing: Access to a 24/7 Employee Assistance Programme for confidential advice and counselling.

Learning and Development: Annual training budget, plus shadowing opportunities to grow your skills.

Annual Leave: Start with 25 days per year (pro rata) plus bank holidays, gaining an extra day for each year of service (up to 5 additional days).

Pay and Pension: Competitive salaries with regular reviews, plus eligibility for the Nest pension scheme with employer contributions.

Flexibility: Embrace hybrid and flexible working arrangements tailored to your needs.

If you’re an experienced fundraiser with a knack for storytelling and growing an engaged supporter base, we want to hear from you. Join us in driving positive change and making a real difference in Northwest London!

Home-Start Essex is a leading family support organisation that provides high-quality family-led services for those with children under 8 years old. By mobilising professionally trained volunteers, we support families directly in the home and in group settings to overcome a range of issues such as isolation, domestic abuse, mental health, financial stress, school readiness.

Home-Start Essex is seeking a professional Volunteer Development Officer to recruit, train, manage and support our fantastic team of volunteers. We are looking for an enthusiastic, self motivated and well organised individual, able to motivate, develop and support a large team of volunteers and deliver programmes of training and support.  Knowledge of office systems, excellent communication skills and experience of training and working with volunteers are essential.

 Experience of delivering training is desirable.

Use of own car (expenses paid) is essential.

Flexible working from home and based in Maldon, Essex

An enhanced DBS check and suitable references are required.
PLEASE ENSURE YOU CONSULT THE JOB DESCRIPTION AND PERSON SPECIFICATION FOR FULL DETAILS OF THE ROLE.

If you wish to apply, please complete an application form which can be found on our website in the recruitment section along with the Job Description and Person Specification.

Please note we DO NOT accept CVs – we can only accept applications on our application form. 

If you would like to arrange a confidential discussion with one of our team regarding your application please contact us.

This post is subject to a successful 6 month probationary period.

Closing date for applications: 5pm on Friday 2 May 2025
Interviews will be held:  w/c 12th May 2025.

Home-Start Essex is committed to equality of opportunity and works to ‘Safer Recruitment’ practices as an important part of safeguarding and protecting children and vulnerable adults.

Our Home-Start Essex Values

Supportive - We will support families to address the challenges of bringing up children themselves. 
Non-judgmental - We do not judge families or measure them against others’ standards.
Approachable - We will be approachable and friendly at all times and develop good relationships with the families we support.
Professional - We will maintain the very highest professional standards.
Collaborative - We will work in partnership with any individual, group or agency who can help us achieve our goals.
Inclusive - We value and celebrate diversity and offer our services to all families, irrespective of their circumstances or backgrounds.
Family-led - We place children and families’ needs at the heart of our work.
Safe - The safety of the families and children we support, and the staff and volunteers we engage, is our highest priority.
Bringing up children can be hard work and all parents and carers will, from time to time, encounter problems which can often make the task even harder.

Are you an experienced data science and analytics professional who delivers actionable insight to understand audiences, improve campaign targeting and deliver GDPR compliant data selections to increase income?

Do you wish to use your data science skills and experience to make a real contribution to the success of a leading charity’s fundraising and communications campaigns?

The charity shall shortly begin the discovery phase of its CRM project, to deliver its future Dynamics 365 CRM.  The new Dynamics 365 CRM will be at the heart of the charity’s success, to deliver excellent supporter data quality and actionable insight for its fundraising and communication campaigns to supporters. 

Reporting to the Director of Fundraising, and collaborating closely with the Head of IT, CRM Project Manager and CRM Officer, the Data Analyst shall be key to the charity’s fundraising success, to further its vision of a world where every horse is treated with respect, compassion and understanding.

If you want to make real and positive difference to a leading charity’s fundraising and campaigns success, through your data science skills and experience, then we’d love you to apply. 

Location

This position is based remotely.  But you must be a resident of the United Kingdom with all the necessary legislative ‘right to work’ documentation.  You will be required to attend the charity’s head office located in Norfolk a minimum of 6 times per year and this will be at your own expense for travel and accommodation.

About World Horse Welfare

World Horse Welfare is an international equine charity whose vision is a world where every horse is treated with respect, compassion and understanding. 

The charity’s work covers horses in need, sport and leisure, work and production within both the UK and abroad.  The charity runs four farm centres for rehabilitation and outreach work within the UK. The charity has four key strategic themes under which its programmes of work nationally and internationally are structured, these are: Care, Research, Education and Influence.

In 2023, the charity fundraised c. £15.6 million, including significant Legacy income.

Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service.

World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people.

Purpose of the Job

Advice Quality and Operations Managers will make sure clients get accurate and appropriate advice and that advisers are supported and can develop their skills.

Maintain a consistent quality of advice and help for clients by providing support, guidance and feedback on a day-to-day basis and using those insights to drive advice service development.

This role is vital in fostering a culture of quality and excellence within the agency, ensuring that both staff and volunteers are well-equipped to deliver exceptional advice services to clients.

Job Description

Strategy and planning

• Work with the Head of Advice to develop and deliver an operational plan to support delivery of the strategic priorities, which is measured, monitored and reported up to the CEO and Board of Trustees.
• Co-ordinate activities, procedures and systems so as to promote the common policies and practices with the appropriate advice services.
• Ensure that the strategy is accessible to and understood by all staff and volunteers and they know the role they play in achieving our goals.

Risk management and compliance

• Regularly review the risks to which the charity is exposed to relating to Advice Services and provide assurance that systems or procedures are in effective operation to manage those risks.
• Ensure the use of systems in place to meet the requirements of all applicable regulatory bodies relating to the Advice Service Delivery.
• Working with the rest of the management team ensures that good data protection practices are embedded in our day-to-day operations.
• Assess requests made in relation to GDPR.

People management and development

• Support team members in continuous learning that will equip and develop people to deliver outstanding advice delivery. Responsibility for the delivery of the training and development plan for the Advice Services Department including, sourcing, delivering, evaluating and maintaining records.
• Supervise the work of paid staff and volunteers
• Maintain and develop standards of service delivery.
• Advise the Head of Advice on staffing and service-related issues.
• Plan and allocate work, monitor achievements of deadlines and key performance indicators and provide support as appropriate.
• Ensure that the service area and projects are adequately resourced.
• Ensure recruitment and selection of paid staff and volunteers as appropriate.
• Develop inclusive learning and development activities to meet quality standards and the organisation’s learning and development plan. Facilitate inclusive group and / or one-to-one learning and development activities. Organise internal and external learning and development activities to ensure the competence and continuing development of staff and volunteers.
• Contribute to the assessment of competence of staff and volunteers. Co-ordinate assessment activities and make final decisions on competence.
• Working with the rest of the leadership team ensures the organisation delivers a fair, inclusive, equitable and transparent employee and volunteer experience, taking account of our EDI aims and in line with employment law and the Equality Act 2010.
• Ensure Open and timely communication that provides information about the organisation and context for decisions that are made, helps to build trust and confidence and earn legitimacy. 
• Ensure the effective performance management and development of staff through regular supervision sessions, appraisals and learning and development.
• Ensure Training is delivered and records confirm all client facing paid staff and volunteers that may be involved in providing money and debt information and advice have completed an accredited training programme
• Direct reports: Dependent on advice area, between 5 to 11 Advisors per AQOM, plus volunteers.

Operational performance management

• Maintain, develop and monitor effective and relevant performance indicators and management processes, with particular emphasis on the application of customer insight data and feedback on complaints.
• In line with the Advice Quality Standard, work with the Head of Advice and the other Advice Quality and Operations Managers to ensure that staff and volunteers have adequate supervision and that advisers have access to support at all times when delivering advice to clients. 
• Ensuring quality - actively supporting the quality of advice by guiding the team to information sources, checking that all aspects of a client's situation have been considered, checking that follow up work is progressed, and that research and campaigns issues are identified.
• Monitor the quality of advice given to clients to ensure that standards meet Citizens Advice requirements. Completing Case Checking, QAA Audits and independent file reviews (IFR) to ensure quality assurance at a whole service level. Using the insights to further develop the services to clients and skills of advisers.
• Maintain and develop standards of service delivery. 
• Take part in internal consistency exercises at least quarterly.
• Providing support - actively supporting each team member to develop their skills and competences, by explaining, guiding, demonstrating, encouraging, suggesting, coaching, giving constructive feedback and challenging appropriately - adapting the level of support to individual competence and need, and taking account of the team as a whole.
• Manage the practicalities of the service: Including overseeing all practical issues relating to the service delivery, ensuring service delivery and adequate cover is in place, allocating the team to face-to-face work and other communication methods, checking waiting times and interview lengths, and if necessary, dealing with client or Citizens Advice emergencies.
• Provide technical support and act as consultant to the advisers.
• Monitoring of service delivery and advice service contracts performance to report against KPIs, with reference to outcomes for clients, identifying any issues and proposed actions. Reporting significant risks to the Head of Advice. Ensure that appropriate systems are developed and maintained for case recording, statistics, follow up work and quality control.
• Client Experience: Use our written process for dealing with complaints, ensuring that regulatory requirements are met (for debt and money advice complaints) to ensure Complaints are handled effectively and data is used to drive improvements where appropriate. 
• Ensuring that appropriate data protection procedures are in place and are followed by all workers.
• Lead on safeguarding and gender violence issues in accordance with policies.

Other duties and responsibilities

• Understanding and acceptance of the need to work occasional evenings and weekends, both on site and on-call, as required.

Stakeholder Engagement

• Collaborate with management and other departments to align quality standards with organisational goals.
• Engage with external partners and regulators to ensure compliance with industry standards and share best practices.

Reporting and Analysis

• Prepare and present reports on advice quality metrics to management and stakeholders.
• Utilise data to identify trends, risks, and opportunities for improvement.

Confidentiality and safeguarding

• Confidentiality is a core principle of Citizens Advice. Support the team with the application of the confidentiality policy.
• Implementing adult and child safeguarding policies and training staff and volunteers how to identify and deal with safeguarding concerns.
• Dealing with a conflict of interest and ensuring our service takes the right action to protect the client, our staff and volunteers and the service.

Research and Campaigns

• Ensure that staff and volunteers consistently and accurately generate Advice Issue Codes (AICs), evidence forms and profile data and participate in the Network Panel Surveys

Person Specification | What you need to do this job

Essential Criteria 

• Ability to lead and contribute to a team, including the ability to prioritise own work and the work of others, and take decisions in the day to day running of a busy service area.
• Ability to plan and manage projects.
• Commitment to continuing professional development.
• Experience of monitoring and maintaining service delivery against agreed targets.
• Ability to plan and prioritise own time and work and work of others in a pressured environment.
• Experience of analysing information to produce reports.
• Leadership and management ability within the context of understanding the needs of a voluntary sector organisation.
• Ability to communicate effectively in person, in writing and over the telephone with individuals and with a wide variety of organisations and audiences.
• Ability to meet Citizens Advice competence with a minimum of three years’ experience of involvement with advice giving.
• Ability to research, analyse and interpret complex information and to produce and present clear verbal and written reports. 

Desired Criteria

• Significant experience managing large advice and helpline services which includes supporting individuals within at least one of the areas of – (for example) welfare benefits, debt management, housing, or health and social care issues.
• Demonstrable experience of driving innovation and service improvement within an advisory/customer focused service.
• Experience of supporting change.
• Well-developed staff management and leadership skills, with strong experience of implementing robust performance management processes.
• Proven ability to communicate effectively verbally and in writing, including excellent IT skills.
• Proven ability to create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff are empowered and motivated to do their best.
• Experience in managing budgets.
• Ability to ensure best use of IT systems and packages in the provision of advice services and the ability to monitor and maintain casework systems and procedures.
• Ability to work with a variety of organisations and to earn and maintain the trust of those people with whom the Bureau deals.
• Ability to contribute to the team combined with willingness to learn and develop and have a positive attitude to change with an ability to plan ahead.
• Access to own transport and able to work at any service location in the Bureau’s area of operation as required.

Application Process:

To apply, please complete the application process on CharityJob. Please submit a concise supporting statement which includes examples and evidence of when you have demonstrated the attributes listed within the person specification. You will be expected to address each point separately and, in the order listed.

If you do not complete a full supporting statement in the requested format, your application may be rejected.

Addressing each point of the person specification

This is a key section of the application which allows you to provide evidence of your experience, knowledge, skills and abilities that are relevant to the role as described in the role profile.  Selection is based on an assessment of the evidence you provide against the requirements of the role as set out in the person specification.  It is important that you tailor your response to clearly demonstrate how you meet each requirement. No assumptions will be made about your achievements and abilities. 

Please provide one example for each requirement.  You should choose examples of past experience that clearly demonstrate what we are looking for, and be precise about what you did, how you did it and the outcome or result of your actions. Please try to limit your response to each criterion to a maximum of 200 words. 

A useful guide might be S.T.A.R:

• Specific – give a specific example
• Task – briefly describe the task/objective/problem
• Action – tell us what you did
• Results – describe what results were achieved

Please provide recent work examples wherever possible.  However, do remember that relevant examples from other aspects of your life, for example: voluntary or unpaid work, school or college work, family or home responsibilities, can also be given.

We are an equal opportunity employer. If you have any requirements (e.g. for attending an interview) please note these clearly on in your letter.

Interview Process:

The closing date is Friday 2nd May 2025, 6pm

Shortlisted candidates will be contacted by telephone, so please give a daytime telephone number or somewhere we can leave a message to arrange an interview.

Our selection process consists of three stages:

• Stage 1 – Telephone Interview:

            Initial interviews will take place via telephone on Thursday 15th May 2025.

• Stage 2 – Formal Interview (In-Person):

            Candidates who are successful at Stage 1 will be invited to our Stevenage office for a formal face-to-face interview                on Monday 19th May 2025.

• Stage 3 – Practical Activity & Final Q&A:

            Following the formal interview, candidates will complete a short activity and have the opportunity to ask any final                   questions.

Please note that Stages 2 and 3 will take place on the same day.

Could you use your legal skills to support mission, providing in house legal support and leading a project focusing on international land issues?
• Fixed Term 2 years / Part-time 17.5 – 21 hours per week
• Hybrid working – approximately one day a week at CMS House, Oxford.
• Starting salary £50K per annum Full-time Equivalent depending on experience with a generous pension contribution: up to 10 per cent employer contribution on annual salary
• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as enhanced paid sickness, maternity, paternity and adoption leave.
• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package
We welcome applications from everyone. We particularly welcome applications from women and individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.
Talk to us first?
If you would welcome an informal discussion about the role before applying, please contact Justine Nola, Head of People and Culture.
Your role
As Head of Legal, you will provide legal expertise and support across the organisation, ensuring compliance with UK charity law and regulatory requirements. You will work closely with trustees, senior leadership, and operational teams to mitigate risk and enable the charity to achieve its objectives efficiently and legally.
The organisation you’ll be joining
Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS, you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.
What you’ll need to succeed
The successful candidate will be a qualified solicitor or barrister in England or Wales with an understanding of commercial property and employment law. It would also be helpful to have had charity sector experience (and possibly experience with overseas property issues).
It is also a requirement for this post holder to be a committed and practising Christian as well as committed to CMS’s values and aims. / You will need to be in sympathy with the aims and values of Church Mission Society.
Further details can be found in the job description and person specification available to download on the CMS website.
Our commitment to you
Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.
We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme which CMS is a member of as part of our commitment to safeguarding.
Closing date
We must get your application by midnight on Sunday 11th May 2025
Interviews are planned to be held on Wednesday 21st May at CMS House, Oxford.
To apply
Please send your application form and CV via our website or by post to HR Team, Church Mission Society, Watlington Road, Oxford OX4 6BZ. CVs will only be considered when sent with a completed application form, which is available to download from our website.
Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.
As a member of the Inter-agency Misconduct Disclosure Scheme, CMS has committed to systematically check with previous employers from the last five years for any ‘SEAH’ (Sexual Exploitation, Abuse or Harassment) issues relating to all potential new hires.

Responsible to: Service Director

Responsible for: Service Delivery team managers and administrator in Loughborough

Hours: 37.5 hours per week

Contract: Permanent

Location: Baca office, Loughborough, England with regular travel to locations where Baca’s services are delivered.

Salary:£36,900 - £41,000 per annum for full time hours

About Us:

Baca is dedicated to welcoming, equipping, and supporting young refugees to feel safe and thrive. We create an inspiring environment that raises hope and strengthens resilience, working in partnership with key external stakeholders. We are looking for a passionate and dedicated Service Manager to lead our young people services in Loughborough.

Overall Purpose: As a Service Manager, you will be an active leader in our vision and mission, ensuring our values are practiced in words and deeds. You will provide leadership for the young people services, ensuring they align with Baca’s vision, mission, and values.

Key Responsibilities:

Service Delivery:

• Lead and coordinate young people services in Loughborough.
• Ensure effective partnerships with social services and key external partners.
• Oversee and develop the service delivery team.
• Act as deputy Designated Safeguarding Officer, ensuring all aspects of safeguarding.
• Manage the service delivery team budget and grant-funded projects.
• Ensure high-quality service delivery in line with our Theory of Change.
• Oversee systems involved in service delivery, working closely with the Operations Manager.
• Manage and mitigate risks in service delivery.
• Ensure compliance with internal and external regulatory expectations.
• Participate in on-call duty as part of the team rota.

Service Development:

• Foster a learning culture, learning from young people and stakeholders.
• Develop young people services in collaboration with the Service Director.

General:

• Support the organisation’s activities and maintain data confidentiality.
• Embrace and reflect Baca’s Vision and Values in your work.
• Treat all staff and young people fairly, adhering to Baca’s Equality and Diversity policy.
• Follow safeguarding procedures and adhere to all Baca’s policies and procedures.
• Work flexible hours as needed.

Person Specification:

Character/Attributes:

• Highly organised, able to work under pressure and prioritise tasks.
• Passionate, humble, disciplined, wise, determined, proactive, self-starter, courageous.
• Aligned with Baca’s values and strategic goals.
• Flexible and able to respond to change at short notice.
• Able to lead with hope, patience, calmness, and tenacity in challenging circumstances.
• Critical and creative thinker, able to innovate solutions and make challenging decisions.
• Resilient, able to work under pressure and meet deadlines.

Experience:

• Proven experience at Senior Manager level in a comparable organisation.
• Experience in delivering young people services and working constructively as part of a team.
• Experience in analysing service delivery challenges and presenting solutions.
• Experience in developing and leading high-performance teams.
• Experience in managing projects with multiple stakeholders, including user engagement and budgets.
• Experience in the charitable sector (desirable).

Knowledge/Qualifications:

• Relevant qualification from a UK recognised professional body (desirable).
• Strong Microsoft Office skills.
• Knowledge of issues faced by unaccompanied asylum-seeking young people.
• Genuine concern for those the charity serves.
• Knowledge of team motivation and support.

Skills:

• Excellent communication and presentation skills.
• Strong organisational, project, and time management skills.
• Strong leadership skills, able to motivate and make difficult decisions.
• Ability to translate vision into financial plans.
• Ability to manage multiple tasks and prioritise workload.
• Initiative and problem-solving skills.
• Ability to make decisions with incomplete information.

Other:

• Ability to drive/travel to all service locations.
• Enhanced DBS check required.

How to Apply:

If you are passionate about making a difference and meet the above criteria, we would love to hear from you. If suitably strong candidates are shortlisted before the deadline, in-person interviews will take place immediately after shortlisting.

Join us at Baca and help us support young people to rebuild their lives and achieve their dreams!

JOB TITLE: Facility Coordinator

SALARY: £30,000 - £33,351

LOCATION: LSE Students’ Union 

WORKING HOURS: 37 hours per week

CONTRACT TYPE: Full Time

JOB SUMMARY: Join LSE Students' Union as a Facility Coordinator and play a key role in ensuring the safe, efficient, and effective operation of LSESU Sport, Fitness, and Performance facilities. You will lead the daily operations, manage a broad booking system, and provide exceptional customer service to students and external clients. If you’re passionate about creating a positive user experience and improving facilities, we want to hear from you!

Who are we?

Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations in their own right. Professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen. Founded in 1897, LSE Students' Union is one of the oldest Students' Unions in the UK and is the representative and campaigning body for students at The London School of Economics and Political Science (LSE). Like other Students' Unions, it also funds and facilitates student activities on campus, including 200+ societies, 40+ sports clubs through the Athletics Union (AU), the Media Group and Raising and Giving (RAG) charitable fundraising initiatives.

What's the Job?

LSESU is looking for a proactive and driven Facility Coordinator to oversee the daily supervision and operation of our sports facilities. You’ll be responsible for ensuring the smooth running of the spaces, from health and safety compliance to customer service excellence. You’ll also manage internal and external bookings, including LSE Sports Clubs, and coordinate weekly sports events such as BUCS, Club and Society events and private hires from external companies. 
 

In this role, you’ll work closely with the Ops and Facility Manager to deliver the strategic vision for our facilities, focusing on enhancing the user experience. You will oversee training procedures, incident reporting, and various administrative tasks, including financial reporting and facility usage tracking. 
 

You’ll collaborate closely with both staff and students, playing an active part in day-to-day operations and strategic development of the sports facilities. Your work will have a direct impact on the student experience at LSE, ensuring the seamless running of the facilities and successful execution of sporting events, whilst also managing bookings and supporting continuous improvements and innovations.

Who are we looking for?

We’re looking for a highly organised and customer-focused individual who is passionate about creating a positive and inclusive experience for all users of our facilities. You should have excellent communication skills and be confident in leading a team of student staff, ensuring their development and performance. 

A strong passion for customer service and delivering high-quality services are essential. Experience in facility management or sports event coordination is ideal. 

We are looking for someone who thrives in a fast-paced environment, with the ability to solve problems efficiently, a strong work ethic, and work collaboratively with a diverse team.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces. Plus…

Benefits and Perks

25 days of holiday per year (pro rata)

Additional closure periods at Christmas and Easter

Free LSE Students’ Union gym membership (including advice from dedicated professionals)

Cycle to Work scheme enabling significant savings on bicycle purchase

Access to LSE staff training courses

Ability to purchase TOTUM (NUS) card, which provides a wide range of discounts

Flexibility for work-life balance

Interest-free travel loan

How do we recruit?

We want to ensure that all systems, policies and processes are free from bias or discrimination and are fair and accessible. Therefore, we ask that all candidates complete our application process by uploading the following three documents:
 
 Part 1: CV – Outlining your skills and experience to date.

 Part 2: Supporting Statement – A one-page statement explaining your suitability for the role. This will be used to determine if you are shortlisted for an interview. Please do not include any personal information (e.g., name or date of birth). Use the attached job description and person specification to help with this. 

Part 3: Equal Opportunities Monitoring and Contact Form – This includes personal information so we can contact you if you are shortlisted for an interview. It also allows us to gather and analyse demographic information about our applicants. This form will only be seen by HR and will not impact shortlisting. 

Application forms are formatted to ensure the equality monitoring data is removed before they are reviewed by the shortlisting panel. This process ensures that shortlisting is conducted fairly and consistently, giving all applicants an equal opportunity to demonstrate their abilities.

 
For further about the role, please see the attached full job description and person specification.

Want to apply?

To apply for this role, please complete an online application.

Scroll to the bottom of this page and click the apply button.
 

In the meantime, if you would like to have an informal chat about this role, please contact:

Job Application Timeline

Closing date: 11th May at 23:59pm

*Please note that we may close applications early if we receive a sufficient number.

Intended interview dates: 23rd May

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor.

Title: Fundraising Manager

Reports to: Fundraising Director

Contract Type: Full-time, Permanent

Location: Based from one of our RTS offices with the expectation of at least 2 days a week in the office, with some flexibility to work from home, subject to business requirements and line manager approval. 

Hours: 5 days per week (37.5 Hours) Worked between Monday- Friday

Salary: £44,261 - £47,868 (5% employer pension contribution, Medicash and group life assurance, 27 days annual leave per annum for FTE plus bank holidays)

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Role Summary

We are looking for a motivated and dynamic individual who is passionate about collaboration and community-led change. If you believe in the power of strong, connected communities, this role is for you. You will need good organisational skills, energy and the ability to listen, build relationships, and inspire collaboration, which is essential in creating positive, lasting change.

As a Fundraising Manager, you will be responsible for managing a mixed portfolio of supporters with a view to growing this pool to deliver a mixture of revenue which can sustain and grow our ambitions and work. This will involve taking responsibility for nurturing and growing an existing philanthropic pool of funders whilst identifying, cultivating and mapping new high value opportunities, in excess of £75k. For your portfolio you will manage donor acquisition strategies, proposal writing and stewardship and supporter journey planning. 

The role involves securing funding from various sources, including trusts, corporations, and individuals, to support the charity’s mission. This includes developing and maintaining strong donor relationships, managing a portfolio of donors, and managing fundraising pipelines.

The ideal candidate will therefore be proactive, results-driven, and skilled in developing insight-led strategies, managing solicitations, along with the ability to create processes, gather insights, and propose budgets. You’ll be passionate about continuous improvement, have a proactive attitude and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment, working with a supportive and forward-thinking team.

Key Objectives:

• As a member of the Fundraising team, you will work across all parts of the fundraising process, from prospect research all the way through to the fundraising ask.

• You will work collaboratively within the Fundraising team and the wider organisation to develop compelling fundraising proposals for corporate donors, high net worth individuals, community appeals and trusts and foundations. 

• You will seek out and identify patterns of prospect and funder data and behaviours which inform our growth and generate ideas and solutions

• You will problem solve with others enabling planning and anticipation of challenges and opportunities

Fundraising Objectives:

• Develop a high value pipeline of prospects and funders which has a balanced approach across acquisition, retention and uplift to meet team targets and which provides the best supporter experience.

• Manage a personal portfolio through all stages of the fundraising cycle, within an overall fundraising team target, demonstrating an understanding of how to mitigate risk, maximise return on investment and give a focus to unrestricted income generation.

• Manage and cultivate prospect and funder relationships in their entirety, with responsibility for planning briefings, proposal writing, stakeholder engagement, reporting, stewardship, delivery, and evaluation.

• Research, prepare, and submit high-quality grant applications to charitable trusts, foundations, and other funding bodies utilising different funder approaches including bids, applications, proposals and EOIs, all delivering high-quality experiences and materials to secure funding. 

• Monitor and report on the progress of fundraising activities and grant applications, providing regular updates to the management team.

• Plan and write bespoke engagement plans (e.g. stewardship reports), including report-writing and impact analysis, and coordinating event and PR milestone activities.

• Work with internal & external stakeholders to develop new projects and ensure donor requirements and engagement opportunities are met.

Team and Operational Objectives:

• Help colleagues and supporters overcome any challenges and maximise their fundraising efforts.

• Manage your time and workload, and utilise our given processes, systems, and parameters to overcome barriers

• Support funder account management and compliance through planning, financial budgeting, and record keeping. 

• Ensure that systems and processes are effective, and that our database is updated and utilised as the central source of information for recording income, supporter interactions and reporting. 

• Ensure all supporters are appropriately thanked and help develop specific supporter journeys.

• Identify potential funding opportunities and contribute to philanthropic discovery exercises across new territories and themes

• Build and maintain relationships with a range of stakeholders from corporate partners through to community groups.

Please note the key responsibilities of this role are described above. They may be subject to reasonable changes from time to time in line with business needs. 

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Person Specification

Experience (essential)

• Experience in a charity fundraising role.

• A successful track record of building strong internal and external relationships and generating income from a broad range of funders

• Experience in fundraising preferably from Trust and Foundations; both family, corporate and individual, and partnership bid development.

• Experience in all aspects of donor cultivation (research, writing, follow-up, and stewardship), required

• Experience closing gifts at the six-figure level, including complex gifts using a variety of giving vehicles

• Pipeline development and management thereof, to ensure multi year planning and team financial target contributions are reflected.

• Proven track record in achieving financial and non-financial targets and in forecasting/ setting KPI’s

• Experience in identifying and acquiring new business opportunities and creatively retaining long term funder relationships

• Knowledge of prospect research techniques

• Maintaining a library of templated materials

Experience (desirable)

• Knowledge of place-based fundraising

• Experience working with under-represented communities 

• Enthusiastic “all hands-on deck” style team player; able to operate and collaborate across multiple teams and thrive in a fast-paced culture

• Advancing or building digital capabilities to support work activities

• Managing relationship milestones in collaboration with colleagues to include performance tracking, solicitations and reporting 

Skills (essential)

• Commitment to the aims and ethos of Right to Succeed and a genuine desire to bring about positive change for children and young people. 

• Knowledge or experience in a broad range of high value income generation practices and legislation

• Highly proactive and organised, with strong project management skills including multitasking and attention to detail

• An ability to identify, research and qualify potential donors and explore networks.

• Excellent written and verbal communication skills, with the ability to adapt messages to different audiences and craft compelling grant proposals

• Ability to nurture, develop and promote effective relationships and communicate with colleagues, community members and funders

• Strong cross team planning and organisation skills ensuring lead time processes for tight deadlines, consultation and proofing 

• Experience in utilising a range of printed and electronic resources and in working with databases to build a strong pipeline of funding and diverse portfolio of supporters

• Confident networker and relationship builder with excellent interpersonal, presentation, and negotiation skills

• Understanding of financial planning and business plans, ability to analyse accounts and data to inform funder activities, decision making and forecasting.

• Demonstrable IT skills and the ability to learn detailed processes quickly and accurately.

Qualifications & knowledge (desirable)

• Awareness of local areas, key challenges and understanding of current contexts 

• In-depth knowledge of education improvement and community development

• Demonstrated experience with Google Suite, fundraising CRM, project management tools

• CIOF or equivalent sector membership or qualification

• Sector Peer Network Participation and knowledge building 

• Fundraising compliance knowledge – inc Data Protection and Due Diligence

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Timetable 
Applications invited by 12:00pm Monday 19th May 2025
First Stage Interviews: Ongoing as applications received
This will be a two-stage interview process with a task to be prepared for stage 2.

Please note we will be interviewing candidates as applications are received and may close the vacancy earlier if a suitable candidate is identified. Candidates are advised to apply as early as possible.
These dates may be subject to change.