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System officer jobs in birmingham, west midlands

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Foxglove, Remote
£70,075 per year
Head of Operations
Posted 1 day ago
Closing in 3 days
Alzheimers Society, Remote
£31,018 - £34,464 Per Annum
Posted 1 week ago
Closing in 4 days
Neuroendocrine Cancer UK, Remote
£45,000 - £55,000 per year based on experience
Help shape the future of a growing charity by leading the systems, people, and processes that make lasting impact possible.
Posted 1 week ago
Closing in 2 days
Ol Pejeta Conservancy UK, Remote
£50,000 - £55,000 per year
This role will grow the value of funding from large trusts and foundations globally, corporate foundations and institutional funders.
Posted 1 week ago
GFS (Girls Friendly Society), Remote
£41,738 per year
We're looking for a collaborative and data-informed Insights and Impact Manager to bring research, evidence and learning into our work
Posted 5 days ago
Youth Futures Foundation, England (Hybrid)
£35,140 - £41,110 per year
The Data & Research Manager plays a key role in Youth Futures Foundation’s Impact and Evidence team.
Posted today
The Lucy Faithfull Foundation, Bromsgrove (Hybrid)
£35,000 per year
The Data Scientist/Analyst will strengthen our use of data to inform decision-making, improve service delivery, and demonstrate impact.
Posted 1 week ago
Read Easy UK, Remote
£15,200 - £22,800 actual per year dependent on hours (up to 38K FTE)
Posted 2 days ago
Page 3 of 6
Birmingham, West Midlands (Hybrid) 0.29 miles
£25,593.4 per year
Full-time
Permanent
Job description

Salary: £25,593.44 per annum (inclusive of shift allowance) + excellent benefits  

Remote Birmingham (remote with some hybrid working)  

Contract: Permanent,  Full time, 35 hours per week (rota basis including evenings and occasional Saturdays). 

Are you passionate about helping people manage their finances and overcome debt challenges? Do you thrive in a supportive, client-focused environment? Join our team as a Debt Advice Support Officer and make a real difference in people’s lives. 

About the Role 

As a Debt Advice Support Officer, you’ll be the first point of contact for clients preparing for debt advice. You’ll guide them through budgeting, gather key information, and support our Money Advisers by ensuring clients are ready for their advice sessions. 

This is a role for resilient candidates who are consistent in approach and can demonstrate that they are able to deal with subjects that can be highly emotive and sensitive. With proven experience in a customer service role, you will possess accurate data entry skills and have the desire to learn and develop. We offer full training and there is the opportunity, with experience in this role, to progress your career further as a Money Adviser. 

This role is an excellent way to begin your career at the Money Advice Trust in debt advice and financial support. With comprehensive training and hands-on experience, you’ll gain valuable skills that can lead to progression into a Money Adviser role and beyond. Whether you're just starting out or looking to build a meaningful career helping others, this is a fantastic opportunity to grow and make a lasting impact.

Your key responsibilities will include: 

· Support clients in creating budgets and gathering financial information 

· Maintain accurate records and appointment systems 

· Communicate empathetically and clearly with clients and colleagues 

· Ensure compliance with GDPR and internal quality standards 

About You 

Our ideal candidate will bring: 

· Strong verbal and written communication skills 

· Empathy and understanding of client needs 

· Proficiency in Microsoft Office and remote working tools 

· Attention to detail and good numerical skills 

· Experience in a customer service role 

Don’t worry if you don’t meet every requirement — if you’re excited about the role, we’d still love to hear from you. You may be the right person for this job, or for another opportunity with us. 

What We Offer 

We provide full training and extensive support to give you all the tools needed to become an exceptional Debt Advice Support Office. The majority of our three-week training programme will be conducted at our offices in Birmingham (Five Ways) along with some remote training too. 

We believe in taking care of our people, and we offer a great range of benefits, including: 

· 29 days annual leave plus bank holidays 

· A contributory pension scheme 

· Flexible hybrid working arrangement 

· Generous life insurance 

· Wellbeing days to support your mental health 

· A healthcare cashback scheme 

· Access to an Employee Assistance Programme 

· Working outside the UK (up to 30 days in a 12-month period) 

· Free on-site gym 

· Enhanced maternity pay 

· A birthday voucher to celebrate your special day 

How to Apply 

We’d love to learn more about you! Please send us your CV and a short cover letter (max 500 words) outlining how you meet the criteria in the job description and why you would be a great Debt Advice Support Officer. 

We value authentic applications, so please refrain from using AI-generated content. We’re interested in hearing your own words, experiences, and motivations, this helps us understand your genuine interest in the role and what makes you unique. 

If you need any adjustments to help you perform at your best during the recruitment process, please contact us and we’ll be happy to discuss them. 

Important Information 

We may close this advert and process early if we receive a high number of applications, so please apply as soon as possible. 

We will only use the data you supply to us for recruitment purposes, and it will be held for twelve months. For further details, please see our Privacy Notice for Job Applicants on our vacancies page. 

Our Commitment to Inclusion 

We take diversity seriously and are committed to creating a workplace that reflects the communities we serve. Our values: ‘We put people first, We support each other, We solve problems’ underpin our vision to be a place where everyone feels welcome, respected, and empowered to bring their authentic selves to work. 

We use a blind recruitment system to ensure fairness. Personal details such as name, address, gender, ethnicity, sexual orientation, or educational institution remain hidden until shortlisting is complete. We warmly welcome applications from all backgrounds. 

Posted by
IRIS Recruitment View profile Organisation type Recruitment Agency Company size 21 - 50
Posted on: 30 October 2025
Closing date: 16 November 2025 at 23:30
Job ref: MAT1151142
Tags: Advice / Information