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152

Systems manager jobs in kenilworth, warwickshire

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Closing tomorrow
Riding for the Disabled Association (RDA), Warwick (On-site)
£23,555 per year
Posted 2 weeks ago Apply Now
Closing in 4 days
NCVO, Remote
£43,753 per annum, rising to £46,057 after 12 months in London (or £39,439 per annum rising to £41,742 after 12 months outside of London).
We’re looking for a passionate, organised, and innovative team player who can oversee, maintain and scale our business systems and processes
Posted today
Closing in 5 days
NACCOM, Remote
Starting salary £43,000 annual FTE (plus £4,000 London Weighting if applicable)
Lead change, shape narratives, and drive justice — join NACCOM to end migrant destitution through bold, strategic external affairs.
Posted 1 week ago
Association for Cultural Enterprises, Remote
£45,000 FTE (£27,000 actual)
Posted 3 weeks ago Apply Now
Closing tomorrow
Riding for the Disabled Association (RDA), Warwick (Hybrid)
£27,324 per year
Posted 2 weeks ago Apply Now
Closing tomorrow
Stratford-upon-Avon Foodbank, Stratford-upon-Avon (Hybrid)
£40,000 - £45,000 per year
Are you a compassionate leader with a drive for social justice? Do you want to make a real difference for people in your local community?
Posted 1 week ago
Closing in 6 days
NFP People, Remote
£51,174.14 per annum, this role also currently attracts £5,000 per annum Contract Allowance
Posted 3 weeks ago
Consumers International, Remote
£35,000 - £38,000 per year (pro-rated)
Posted 1 week ago
Page 3 of 11
Warwick, Warwickshire (On-site) 5.18 miles
£23,555 per year
Full-time
Temporary (until 31 March 2026)

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Job description

About the role:

To provide proactive and high-quality administrative support within the Membership Services Team. The role focuses on delivering excellent customer service, building strong relationships, and offering clear guidance to RDA’s Member Groups, RDA Approved Centres, volunteers, participants, and the general public.

Specific Responsibilities

Member network and external communication with RDA National Office:

  • Act as the first point of contact for incoming calls to the RDA National Office, dealing with enquiries professionally and escalating when required.
  • Manage shared email inboxes, responding promptly to queries and working with relevant teams to ensure follow-up.
  • Monitor enquiries to identify trends and share insights to improve service and communications.

Provision of support to the Membership Services Manager for Membership matters. This will include, but is not limited to:

  • Provision of guidance and support via calls and email to groups on operational matters including governance and health and safety (including first aid and risk assessments), directing to appropriate resources and self-service options. Highlight gaps and issues to the wider team.
  • Administrative project support for ongoing initiatives and live projects.
  • Maintenance and updating of the Salesforce Customer Relationship Management (CRM) system to ensure data integrity, accuracy, and confidentiality.
  • Updating content on our internal network site (MyRDA) to ensure it is accurate and up to date, ensuring groups are signposted to relevant resources.
  • Provision of administrative support to the team and wider Operations function, including coordination of training events, courses, and webinars—ensuring delegates are well-informed and receive the necessary resources.
  • Supporting annual business-as-usual activities such as mail-outs and assisting member groups with membership fee and insurance processes, as well as the RDA annual returns process.
  • Assisting with administrative processes related to the wider team’s operations, including onboarding of new groups and RDA Approved Centres, group closures or incorporations, royal visits, and national RDA events.
  • Manage the RDA Group Orders system, including processing and dispatching orders, stock replenishment, liaising with suppliers, and maintaining website listings.
  • Support the handling of complaints and concerns in line with the RDA Complaints Policy & Procedure, escalating to relevant team members where appropriate.

Be proactive in communicating with RDA Groups and the wider network by:

  • Listening and responding to concerns of groups
  • Promoting and celebrating group achievements and milestones
  • Clarifying the support provided by RDA National Office to groups
  • Visiting groups to observe good practice, and sharing this across the network

We welcome people of all ages and abilities, including those with physical and learning disabilities, sensory impairments, long-term health conditions, and neurodiversity. 

Application resources
Posted by
Riding for the Disabled Association (RDA) View profile Organisation type Registered Charity Company size 11 - 20
Posted on: Thursday, 19 June 2025
Closing date: 04 July 2025 at 17:00
Tags: Administration, Customer Service

The client requests no contact from agencies or media sales.