Systems manager jobs in south oxhey, hertfordshire

The role:

We’re recruiting for a passionate and proactive Audience Growth Officer to play a key role in expanding our global movement by supporting the implementation of grassroots engagement activities, focusing on connecting with new audiences, particularly young people and members of faith-based communities. Working closely with our Global Audience Growth team, you will help deliver campaigns and engagement activities to support grassroots engagement and attract new supporters and volunteers for our National Affiliates.

From planning to delivery, this is a hands-on, collaborative role, you’ll be liaising with our international family of National Affiliates, our Global Youth Ambassadors and teams across Mary’s Meals International to support the delivery of engagement activities and campaigns.

You will:

· Support delivery of engagement strategies focused on youth, volunteers, and faith-based communities.

· Build strong relationships with our inspiring Global Youth Ambassadors.

· Plan and deliver projects and campaigns that raise awareness and attract new supporters.

· Work with our team in Medjugorje to help bring our annual strategy to life.

· Help coordinate Mary’s Meals’ presence at global faith-based events

· Assist with research, communications and reporting to help measure success and keep us learning and improving.

· Collaborate across teams to keep grassroots work aligned with global audience growth goals.

What you’ll bring:

· Great communication skills, both written and verbal.  

· Proven experience of working in youth engagement and grassroots fundraising, including event management.

· Experience of engaging with volunteers and building strong relationships.

· Great organisational skills, with the ability to juggle priorities with care.

· Creativity, with a solutions orientated approach.

· Self-motivated with strong time management skills, able to manage deadlines and juggle priorities with care.

· A passion for our work with a strong commitment to Mary’s Meals values, mission and vision. 

· Cultural sensitivity, with the ability to connect with people from all walks of life.

About us:

Mary’s Meals is a global movement supported by people from all walks of life and we are focused on one goal – that every child receives a nutritious daily meal in their place of education. We are currently reaching over 2.6 million children every school day, across 16 countries.

We are a values driven organisation, we believe in the innate goodness of people, respect the dignity of every human being and family life and believe in good stewardship of the resources entrusted to us. In line with our values, Mary’s Meals is fully committed to a culture of safeguarding and is committed to preventing any type of unwanted behaviour at work. We expect all the Mary's Meals family to share this commitment and work in the best interest of the communities we serve. Our safe recruitment practices ensure that only those that are committed to our high standards join our movement.

Additional Information:

This role may require travel to locations where Mary’s Meals operates, and you will be required to register with the Protected Vulnerable Group Scheme or local equivalent before undertaking your role.

Salary advertised is for UK based candidates, our salary philosophy ensures consistency across locations where Mary’s Meals operates (UK, Malawi, Zambia, Liberia, Kenya, Spain, Italy, Canada and Ireland), please reach out for more information about salaries in other locations. We welcome applications from the above locations.

GUCE Programme Lead Role

Community Energy is gaining momentum nationally, where people are increasingly coming together to take control of their own energy.  Grand Union Community Energy (GUCE, pronounced “juice”) is looking to see local communities along the Grand Union canal in Hertfordshire enjoy a clean and resilient energy system that benefits all.  We develop, support and promote renewable energy and energy efficiency projects for  communities from Watford to Tring, and build householder resilience by helping them reduce their bills and energy use.

We are seeking a Programme Lead for two days a week to manage the day-to-day running of the team and organisation and keep us on track as we navigate an exciting time of growth and development - supporting us to fulfil our overall objectives. Depending on the skills of the applicant the same individual could also cover aspects of other roles we are looking to fill.

About the role

This is a fantastic opportunity for a person to take on a key role in GUCE’s  small but expanding team. The Programme Lead will be responsible creating a structure and policies for GUCE to grow and hit our mission.

As our Programme Lead you will play a leading role in delivering our contribution to the two-year National Lottery funded project ‘Community Energy People’.

Key responsibilities will include:

• Forecasting finances for GUCE as a whole.

• Report to funders.

• Maintaining a new CRM (Monday) and working with other team members, subcontractors and Board Directors to ensure it’s complete and accurate. 

• Creating and maintaining policies on training, HR, delegated authorities.

• Managing payroll.

• Recruiting new staff and volunteers.

• Coordinating and onboarding volunteers and new staff members or contractors, including overseeing the volunteer journey from ad-hoc conversations to participation e.g. joining the Board or progressing to become a paid member of staff..

• Maintaining, recording, and reporting the metrics and finances for the Community Energy People project.

• Line management of other staff members.

• Framework for connecting and working with sub-groups, e.g. EcoBerko and Watford.

• Updating and maintaining the Business Plan.

Skills & Experience

Required

• Attitude: The successful candidate will be a self-starter with enthusiasm, flexibility, motivation and a willingness to get stuck in and help others.

• People Management: Excellent ability to understand people and their different ways of working, while holding them to account for their responsibilities and performance as part of the team.

• Communication: Ability to effectively communicate energy topics to diverse audiences, including community members, government officials, and technical teams.

• Stakeholder Engagement: Ability to work with various stakeholders, from community members to local authorities and private companies.

• Problem Solving: Creative thinking to address local challenges with regards to renewable energy and energy efficiency projects.

• Diversity: A commitment to diversity and anti-discriminatory practice.

• Attention to detail: Take pride in making sure all of the i’s are dotted and the t’s crossed.

• Commitment or interest in sustainability.

• Teachable. 

Terms and Conditions

Salary: Pro-rated salary for 2 days per week, £13,000 to £20,000 per annum (£34,000 to £51,000 full time equivalent) depending on experience plus 3% pension contribution.

Hours: Average 2 days per week (15 hours). The working hours can be flexible.

Location: Home-working, ideally within the GUCE catchment area from Watford to Tring.

You will need to travel to meet stakeholders, attend relevant meetings and visit potential sites. You may be called upon to work outside office hours.  Reasonable travel expenses will be covered and the job holder would be expected to provide their own method of travel.

Contractual arrangements: 12 months fixed term with the option to extend, subject to 3 months’ probation.

There is a notice period of four weeks from both sides

Holidays: The equivalent of 28 days per annum excluding Bank Holidays, pro-rata for the part-time nature of the post.

Reporting to: John Bell, Chair

Start date: As soon as possible

Equal Opportunities

We actively encourage people of all backgrounds, ages, races, religions, belief systems, sexual orientations and gender identities to apply for this role. We particularly welcome applications from under-represented groups. 

We are working towards being a Disability Confident employer and are open to discussing how best to make that work with our successful candidate. We are committed to offering an interview to all disabled applicants who meet the minimum criteria for the role. Please let us know if you have a disability (as defined under the Equality Act, 2010) that you would like to declare. Please also let us know if there are any reasonable adjustments that we can make to ensure that the application process is as accessible to you as possible.

How to apply

Please apply via Charity Job.

Closing date:

19.8.2025 by 23:30

If you have any questions regarding the role or your application please email via the GUCE website.

Funding for this role is provided through the Community Energy People Project 

Thanks to National Lottery players, Community Energy Pathways has been awarded £1.5M from The National Lottery Community Fund, the largest community funder in the UK, to deliver its Community Energy People project over three years. The Community Energy People project will enable 11 community energy groups across 11 counties to employ people for the first time, recruit more volunteers and deliver more projects, and faster. The new workforce will represent our diverse community. Community Energy Pathways will provide training and mentoring to those groups, as well as governance, HR and marketing support.  

Use your recruitment expertise to support lives, not targets.

At Samaritans, we believe that no one should face their struggles alone. As Talent Attraction Advisor, you’ll play a key role in helping us attract, recruit, and onboard incredible people - both staff and volunteers, who are vital to our mission of reducing the number of lives lost to suicide.

You’ll support managers and candidates, in the delivery of inclusive and professional end-to-end recruitment campaigns, working collaboratively with hiring managers, volunteer leaders, and internal teams to ensure a seamless and engaging experience for all candidates. You'll bring passion for people and a good understanding of best practice recruitment principles to ensure positive experiences of all those that use our services, ensuring equity, diversity and inclusion are embedded at every stage.

Contract terms:

• Initially a 12month fixed term contract

• £34,000 - £37,000 per annum with Benefits

•  Full time hours are 35 hours per week, but we are passionate about flexible working, talk to us about your preferences.

• Hybrid working: Linked to our Ewell (Surrey) office with a blend of home working and access to work from our offices in Ewell and London Bridge.

• In-person working: Meeting in person and working collaboratively are things we value. We work in person around 2 days or more per month.

What you’ll do:

• Manage multiple, end-to-end recruitment campaigns, providing expert advice and guidance to hiring managers
• Craft compelling job adverts and ensure visibility across diverse platforms and audiences
• Deliver exceptional candidate experiences - keeping communication clear, timely and respectful
• Support volunteer recruitment and onboarding, particularly for service expansion initiatives
• Champion inclusive recruitment practices and ensure legal compliance across the UK and Ireland
• Lead projects to enhance our recruitment experience - developing our people value proposition, refining induction, and enabling internal talent mobility
• Collaborate across teams to ensure smooth onboarding and induction, particularly with Employee Experience and Samaritans Training School
• Maintain and update recruitment platforms and communication channels, using data and insights to inform continuous improvement

What you’ll bring:

• Experience managing multiple recruitment campaigns in a fast-paced environment
• Sound knowledge of inclusive recruitment practices and employment legislation
• Confident in using applicant tracking systems (ATS) and working with recruitment data
• Excellent communication and stakeholder management skills
• Ability to advise, influence and build trust at all levels
• Organised, detail-oriented and passionate about candidate experience
• A team mindset and a proactive, solutions-focused attitude
• CIPD or Volunteer Management qualifications (desirable but not essential)
• Previous charity or not-for-profit experience (desirable)
• A compassionate nature and a positive can-do attitude

Full outline of the role available in the Job description file here.

Why Samaritans?

At Samaritans, you’ll be part of a people-first organisation deeply committed to inclusion, compassion and learning. You’ll contribute to a team where your voice matters, your expertise makes a difference, and your work helps save lives.

We welcome applications from individuals with lived experience and encourage those from underrepresented communities to apply. We are committed to creating an environment where all our people feel seen, heard and supported.

You’ll join a values-led organisation with a powerful mission and a collaborative culture. We offer flexible hybrid working, excellent benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland.

For further information about Samaritans, including our charity structure, values, employee benefits, and application process, please read our recruitment brochure available here. You can also visit our careers website to access this.

We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from disabled, racialised minority and LGBTQ+ candidates, as these people are under-represented at Samaritans.

Apply now and help us shape a recruitment journey where everyone feels they belong.

To apply, please complete the application questions and submit your CV with a brief supporting statement. We kindly ask that you don’t rely on AI tools for your application answers, or to generate interview answers. We want to see your own unique ideas and writing skills. We want your application to stand out from the rest and showcase your own strengths.

Due to the timeframes for this role, we’re only able to consider candidates who can start within one month of offer.

Applications close:  9am Wednesday 6th August

Interviews: Wednesday 13th August

Because the world needs creativity.

University of the Arts London (UAL) is looking to appoint an exceptional individual to be their new Head of Prospect Development and Operations. Ranked number two in the world for Art & Design by the QS World Rankings, UAL is the biggest provider of creative education in Europe and is proud to be an influential global leader, where creativity and innovation flourish. The University is made up of six colleges (Camberwell College of Arts, Central Saint Martins, Chelsea College of Arts, London College of Communication, London College of Fashion, Wimbledon College of Arts), and four institutes each making a unique contribution to creative endeavour. UAL strives to break boundaries and challenge norms, delivering cutting-edge research and ground-breaking creative education to the next generation of world-defining thinkers and doers.

The new Head of Prospect Development and Operations (PDO) will sit on the Development and Alumni Relations Management Team, using prospect research to systematically drive success in the University’s fundraising activity. The role supports all philanthropic and alumni engagement activity across the department.  They will lead a team of two, directing prospect research for maximum strategic benefit and identifying novel ways of approaching potential prospects. The new Head of PDO will also lead the department’s database operations (CRM Raiser’s Edge NXT), turning vital data into useful information, including specialist financial reports. They will improve usage of the database, manipulating it and customising it to a high level. The post-holder will have the opportunity to make a transformative difference to UAL’s development infrastructure, in advance of the University’s upcoming fundraising campaign.

UAL is looking for an excellent team leader with a strong track record in prospect development and senior-level data management. They will be technically competent and ideally an experienced user of the RE NXT database. Strong candidates will bring their ideas and experience to bear to enhance systems and processes. They should ideally be familiar with Higher Education or creative environments, as well as be aligned with the social purpose of UAL. This is an outstanding opportunity to play a pivotal role in attracting the funding that will enable UAL to generate and inspire the creativity the world needs for a better future.  

Job Title: Duty IDVA

Hours: Part time, 28 hours per week

Salary: £26,000 - £28,000 pro-rata

Location: Hammersmith with some home working

Contract Type: Part-time-4 days per week on a fixed term contract until the end of March 2026

 

This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.

Job Summary

The IDVA will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process.

They will advise women on criminal justice and civil remedies and related matters, support women to attend court where necessary, and coordinate the provision of multi-agency support.

The post holder will hold a reduced caseload of survivors and will also be required to work as part of Advance’s duty team based in Hammersmith which will involve completing intake assessments and providing crisis intervention support.

The post holder will have an excellent understanding of domestic abuse and its effects on women and children, and of best practice within the domestic abuse sector. As an experienced domestic abuse advocate who has worked with complex and multiple needs, the post holder will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis.

Experience of direct work with female survivors of domestic abuse and of working within safeguarding procedures is essential for this post, as is the need to adopt and promote a strong partnership approach to service provision.

Key Responsibilities and Duties

• Ensure effective access to the service for women and girls and encourage their engagement with services through multi-agency working and service flexibility.
• To work within the team to conduct comprehensive assessments of needs and risk for women experiencing domestic abuse referred to our services.
• To carry out short- and longer-term risk management, safety planning and support; and identify and refer to services appropriate to their needs, including attendance at specialist/dedicated courts and MARAC as required.
• Develop and deliver safety and support plans that include delivery of high-quality face-to-face or telephone crisis intervention, information, advocacy, and support, in respect to criminal and civil remedies, housing, health, welfare rights, children’s legislation and other appropriate interventions.
• Advise women of their rights and options for seeking help and support from other agencies, making referrals and co-ordinating the provision of multi-agency support where necessary, and proactively advocate ensuring barriers to accessing support and protection are minimised.
• Proactively assess the needs and safety of any children that women using the service may have, ensure that any risks/needs identified are addressed directly with the woman, and take appropriate action to safeguard them.
• If a client is involved in the criminal justice system as a witness, provide them with information, advocacy, and support as cases progress through the criminal justice system, supporting them to apply for special measures and to give impact statements, to maximise their safety to help them give best evidence and accompanying women to court where necessary.
• Work with the management team and Data Insights Analyst to ensure all monitoring and evaluation for the project is accurate and fully maintained, keeping managers informed of any issues and successes.
• Ensure that agreed case recording and monitoring systems are kept up to date and secure, and write internal and external reports where required, including for safeguarding conferences, team meetings, managers and others as required.
• Use appropriate institutional advocacy to maximise positive outcomes and use the appropriate reporting mechanisms to highlight persistent or recurring issues that arise.
• Be responsible for your own personal learning development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

What we can offer you - Employee Benefits

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing

Role type: Contractor
Rate: Day rate to be negotiated within a range in line with NHS Providers associate rates, plus expenses for in person delivery in line with our policy
Location: United Kingdom (Remote and in person delivery)
Closing date: at 12 noon on Wednesday 6 August
Interview dates: Friday 29 August & Monday 1 September, London

Introduction to NHS Providers

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate.

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As an Associate with NHS Providers, you will be entering into a mutually beneficial partnership with us, gaining understanding of many of our insights and connections with trusts, just as we will benefit from your facilitation and development skills and content expertise.

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Introduction to the Board Development programme

Our Board Development programme supports NHS board members and governance professionals with practical, high-impact training tailored to the unique challenges of the sector. We pride ourselves on excellent feedback, with 98% of past attendees rating our training good or excellent.

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The programme is a paid for offer and provides:

• Bespoke board and senior leadership development programmes.
• Core training modules for individuals.
• Induction programmes for new board members.
• Aspiring directors programme for individuals.
• Bespoke board and committee effectiveness reviews.

What we offer and what we ask of you

As an associate, you will be involved in the delivery of aspects of the Board Development programme including our well led and effectiveness reviews. You will work with, and collaborate with, a group of talented fellow associates with a varied range of skills and capabilities, as well as board experience, NHS experience, coaching, mentoring and facilitation skills. Your responsibilities will include delivering dynamic training sessions using pre-prepared materials; delivery could be online or face to face. On occasion you will also be required to utilise your skills and experience to support the development and maintenance of new and existing training session materials. This role requires a passionate individual with a strong background in corporate governance and a proven track record of facilitating engaging and impactful training sessions.

We will support you by offering you commissioned pieces of work on a daily rate, either to help scope and deliver bespoke board development work with NHS trusts and other system partners, or to help us deliver our open courses, where we will be proactive in confirming the agenda and briefing you on content. We ask all of our associates to sign an associate contract which means we can approach you with offers of work over the course of the year. We will ensure you have sufficient information about the trusts, and other clients, that you will be working with. When appropriate, we will provide you with training opportunities to support your facilitation of training sessions.

Description of the associate role

We are looking for NHS governance specialists to join our associate pool. We are looking for individuals with a mixture of experience including:

• Significant experience of working at board level.
• Sound knowledge of NHS governance.
• Experience of, and an ability to articulate what a good board looks like.
• Having a good understanding of and an ability to bring to life what effective governance as well as technically sound governance processes means for NHS organisations.
• Ability to translate theory into practical insights in a board development setting.
• Ability to understand and sift through detail and pick out the key improvement points to focus on and suggest practical improvements.
• Proactive approach to building and maintaining effective client relationships, including excellent levels of communication.
• Strong organisational skills.
• Adaptability and flexibility in delivery training in various formats.
• Ability to communicate complex concepts to a non-technical audience.

Desirable experience and skills include:

• Current or previous NHS board member.
• Experience undertaking governance and well led reviews for multiple NHS organisations.
• Experience of leading board effectiveness reviews and/or board development programmes.
• Proficiency in using virtual training platforms and tools.
• Significant facilitation experience.
• Interest in sharing knowledge, training and development.
• Ability to use technology adeptly to enhance efficiency and effectiveness in service delivery.
• Ability to travel across the UK for in-person training sessions as required.

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We are driven by our values centred around respect, inclusion, collaboration and being an effective organisation. We are also committed to being an anti-racist organisation. We expect our associates to align with these values whilst representing the organisation.

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Equality and diversity

We are working hard to ensure that we are diverse and inclusive in all we do. This runs from how we gather, author, and share the thought leadership that the organisation puts out to how we engage with our members and the wider public. It includes how we recruit staff and procure partners and services, through to how we give people opportunities to develop, grow and advance their careers. We are committed to the development of positive policies to promote equal opportunities in employment, regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, pregnancy, and maternity. This commitment will apply to recruitment and selection practices, learning, and development and internal promotions.

Finance Business Partner | Interim | 3 - 6 Months | Up to £340 per day (Umbrella Co) | London | Hybrid

For a charity in central London, we're recruiting an interim Finance Business Partner to join a high-performing finance business partnering team. This role will manage the delivery of robust financial information to stakeholders. The Finance Business Partner will add value to the financial information provided by budget holders via technical analysis and data visualisation. This role will build excellent relationships with various teams within the charity to help them adhere to financial policies and build financial literacy capacity. The role is for 3-6 months and could go permanent for the right candidate.

Main Duties:

• Partner with senior budget holders to enable planning and budget decisions, and produce robust financial reports to inform decision-making
• Develop relationships with key stakeholders and provide expert advice and enable them to be accountable for their budgets
• Communicate analysis of financial plans and proposals and build financial literacy and confidence among budget holders
• Provide financial insights and analysis ensuring actionable insights are provided and use Power BI to improve the quality and value of financial information
• Prepare timely management accounts, restricted fund reports and balance sheet analysis
• Work with the Finance and Data Analysis CRM team to improve data quality and insight for all stakeholders and provide financial analysis of trends and areas of concern or opportunity
• Support budget holders understand insights and trend during the budget setting process
• Regularly provide updates to reporting, corrective journals, and month-end accruals

Person Specification:

• Qualified CCAB i.e., ACCA / CIMA / ACA
• Strong business partnering experience and providing multiple stakeholders with decision-making advice
• Strong experience of working to deadlines
• Experience of improving finance capacity in stakeholder groups
• Strong Excel and systems skills including modelling and Power BI

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As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

We are recruiting for a few Temporary Supporter Care assistants for a high profile social welfare charity. You will need strong supporter care and customer service skills worked on high volume inbound calls with strong database skills. Starting Mid August and will run into Mid November 2025.

Initially working in their London office 5 days a week for the first 3-4 weeks, once trained there will be hybrid options .

Handling inbound telephone calls from the public during our busy high volume appeal period.
Processing orders, fundraising products by telephone, and handling related queries on products and deliveries to ensure a smooth ordering experience.
Processing requests from organisations for fundraising materials for our busy nationwide appeal campaign.
Taking telephone donations from the campaigns.
Processing administrative updates on our supporter database.
Handling additional ad hoc queries and coordinating with relevant team members and stakeholders to ensure these are resolved and the supporter has a positive experience.

The Candidate
Experience of working in a busy high volume contact centre and call handling environment
Experience of providing excellent customer care and passionate about delivering a positive customer experience
Confident, empathetic, polite and professional telephone manner
Accuracy in data entry
Experience of database/CRM systems
Experience in MS office

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

The Advice & Wellbeing Team at KCLSU are looking for a Triage and Administration Assistant to be the first point of contact for our vital service for student's at KCL. 
 
As the Triage and Administrative Assistant, it is your role to support the KCLSU Advice service to deliver high quality support to students who need help with issues impacting their studies. This will be done by ensuring excellent management of the Advice shared inbox, consistent record keeping using our case management system and communicating with both students and staff about our service. KCLSU Advice often supports students experiencing difficult circumstances and so as a team, we work effectively and empathetically. 
 
You will need to be confident in understanding complex policy and processes to ensure students are triaged appropriately and efficiently, enabling advisors to provide timely and tailored support. 
 
Key responsibilities include; 

• Supporting and completing a variety of administrative tasks relating to the KCLSU Advice service, in particular triage and casework.
• Maintaining accurate and consistent record keeping including using the Case Management System
• Administrate the KCLSU Advice inbox including processing referrals, removing duplicates, providing initial responses and flagging urgent queries.
• Representing KCLSU Advice at occasional outreach events to raise awareness of our service and educate students on the support offered.
• Provide administrative support for the Student Panel Volunteer project and any other relevant KCLSU Advice related projects
• Developing and maintaining up to date knowledge of the Advice Service procedures and practices and incorporate them into work effectively.
• Being a proactive and solution focused team member to support the service to meet student needs, particularly during busy periods.

 
The full Job Description, Person Specification and Recruitment Pack is attached. To apply for this role, please fill in an application form and include a personal statement, detailing how you meet the person specification, which is attached. 
 
To be eligible to apply for this role you must:
• Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
• Have a National Insurance number, or be in the process of applying for one
• Not be a trustee of King’s College London Students’ Union
 
REF-223 071

About SOFT UK

SOFT UK is a national charity supporting families affected by Trisomy 13 (Patau syndrome) and Trisomy 18 (Edwards syndrome). We provide emotional support, information, advocacy, and community connections to ensure no family faces this journey alone.

Purpose of the Role

The Regional Engagement Officer (REO) for Northern Ireland will build and strengthen SOFT UK’s presence in the region. This includes supporting families, developing local community networks, enhancing relationships with healthcare professionals, and coordinating volunteer and fundraising activities to reduce isolation and improve support access for families affected by Trisomy 13 and 18.

Key Responsibilities

1. Community Engagement and Support

• Build meaningful relationships with families affected by Trisomy 13 and 18 across Northern Ireland.
• Develop and facilitate local support meetings, coffee mornings, and family gatherings.
• Provide emotional support, signposting, and information in line with SOFT UK’s values and safeguarding policies.

2. Volunteer Support

• Identify, recruit, and train new volunteers within the region.
• Provide ongoing guidance, resources, and encouragement to existing volunteers to strengthen their impact.

3. Healthcare Professional Engagement

• Develop and maintain relationships with regional healthcare providers to increase awareness of SOFT UK’s services.
• Encourage and facilitate referrals of families to SOFT UK by healthcare professionals.
• Share resources and information to improve understanding of Trisomy 13 and 18 among professionals.

4. Event Coordination

• Organise and deliver regional events such as awareness campaigns, remembrance gatherings, and local fundraising events.
• Support national SOFT UK events by promoting and representing the charity locally.

5. Fundraising and Awareness

• Assist with regional fundraising activities by promoting events, supporting local fundraisers, and identifying new funding opportunities.
• Raise awareness of SOFT UK’s mission through local networks, media, and community engagement.

6. Administration and Reporting

• Maintain accurate records of activities, contacts, and outcomes to report impact effectively.
• Work collaboratively with the national SOFT UK team, contributing to meetings, strategic development, and evaluation.

Person Specification

Essential:

• Proven experience in community engagement, outreach, or support roles.
• Strong interpersonal and communication skills, with empathy and understanding for families experiencing complex medical and bereavement journeys.
• Ability to work independently and organise time effectively.
• Experience in planning and delivering community events.
• Confidence in engaging with healthcare professionals and external stakeholders.
• Basic IT skills, including email, social media, and Microsoft Office.
• Commitment to SOFT UK’s mission and values.
• Willingness to travel regionally and work flexible hours where required (some evening or weekend meetings).

Desirable:

• Experience working within the charity or health support sector.
• Knowledge of the healthcare and perinatal loss support systems within Northern Ireland.

Additional Information

This role requires occasional travel across Northern Ireland. Mileage and travel expenses will be reimbursed in line with SOFT UK policies. The postholder will be expected to work from home and maintain confidentiality, safeguarding, and data protection standards at all times.

Our Digital Content Designers sit in the Digital team within the Marketing, Fundraising & Events (MFE) Directorate at British Heart Foundation (BHF). The Digital Team is responsible for strategically developing, delivering, and optimising digital experiences for BHF customers.

We are looking for a Digital Content Designer for a 12 month FTC. As one of our Digital Content Designers, you’ll scope, write, edit, design, and publish high-performing digital content within standard digital templates and content modules. You’ll advocate best practices in layout consistency, content formatting, SEO, accessibility, and analytics.

You’ll uphold our content guidelines, tone of voice and visual elements to ensure BHF content is always “on-brand”, accessible, consistent and optimised for search engines. Collaborating with stakeholders across the organisation, you’ll ensure their content assists them in meeting their KPIs and wider organisational goals.

This role is key in ensuring BHF puts users at the heart of our digital content delivery; editing and publishing effective content that helps grow and deepen engagement for our diverse audiences across all digital channels. 

You’ll help drive the overhaul of BHF website and BHF customer journeys, by upgrading and migrating digital content into new templates, embracing emerging opportunities such as personalisation.

About you

Our ideal candidate will bring demonstrable experience of writing for the web, with proven ability to design content that is inclusive and accessible, and experience in editing, devising, and implementing creative digital content including text and images.

With excellent communication skills and a commitment to user needs, you have excellent knowledge of user experience, SEO and experience of training and supporting others when delivering high quality digital content.

With excellent attention to detail, time management and prioritisation skills, you have a working knowledge of content management systems, Figma, GA4, and HTML at an editorial level.

Working arrangements

Please note this is a 12-month fixed term contract which will commence from the start date.

This is a blended role, where your work will be dual located between your home and our London office. 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause. 

About us

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

There are two stages to our interview process. The first will be conducted via Microsoft Teams, and the second will take place in our London office.

During the first stage, we will ask about your experience, how it matches the role, and some competency-based questions.

The second stage will be task-based. We will send you the task prior to the interview, where you will present your work. We will then ask questions about your presentation.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger. No challenge is too big. With you we can do it. Join us.

We are looking for a Senior Programmes Support (Maternity Cover) to join a talented team, passionate about working towards Action Against Hunger’s vision of a world free from hunger.

This is a key role that works across the Advocacy and Nutrition Departments. You’ll be providing financial, administrative and coordination support to the Programme Funding Team and Nutrition Department. You’ll support business development, identify funding opportunities, track our finances, monitor grant/contracts, and spot areas for improvement in all we do – with the independence to make those changes.You’ll also engage with other teams within Action Against Hunger UK (e.g. finance), Action Against Hunger’s International teams (country level, HQs) as well as other humanitarian organisations and agencies (e.g. UNICEF, WHO) as relevant.

We would love to hear from you if you’re interested in joining us. For more detailed information on the role – and to see whether you have the necessary experience - please download the attached pdf Job description.

Closing Date: 25-Aug-2025 23:30 Interview Date: 1st September 2025.

Please read the following carefully before making your application: then all you need to do is send your CV and write a supporting statement explaining why you want the job and how your skills and experience make you the right person for the role and where you saw this vacancy.

• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk

StreetGames is a charity passionate about harnessing the power of sport to change the lives of young people and their communities. Through our work with 1,600 trusted local community organisations, StreetGames addresses some of the most pressing issues faced by young people growing up in underserved communities, including poor mental health, food poverty, crime and lack of employment opportunities. We do this by delivering ‘Doorstep Sport’ at the right time, in the right place, in the right style, at the right price and by the right people. Doorstep Sport aims to make sport accessible to everyone regardless of their income and social circumstance.

We are seeking a Network Support Lead (London & South East) to join our team.

The successful candidate will play a vital role in delivering Doorstep Sport offers and support for the network of Locally Trusted Organisations based in the region who support young people from low-income communities to be (more) physically active.

The role involves:

• Working closely with the Network Support Team and the London & South East Place Team to implement regional plans, which ensure that projects, offers and support to Locally Trusted Organisations (LTOs) are effective
• Overseeing and directly delivering a range of workshops and courses, creating and maintaining a safe, supportive, interactive and enjoyable learning environment in all delivery
• Delivering support to the workforce within Doorstep Sport beyond the workshop environment through CPD groups, bite-size learning and other opportunities for improving practice
• Co-ordinating the gathering of monitoring and evaluation information for funder reports, in relation to outputs and outcomes of projects delivered across the region/nationally

This is an exciting opportunity for candidates with experience of successfully managing project work, relationships and working with multiple partners. You will have excellent networking and relationship building skills with the ability to apply these to a range of local and regional organisations.

No candidate will meet every single desired requirement. If your experience looks a little different from what we have identified and you think you can bring value to the role, we would love to learn more about you!

Open Age is seeking a passionate and experienced Project Coordinator to lead our unpaid carers service for people aged 50+ in Westminster and Kensington & Chelsea.

We’re looking for someone who understands the challenges of the caring role, has experience in developing and delivering engaging activities with participants, and is confident in capturing outcomes, gathering data, and producing high-quality monitoring reports. You’ll be highly organised, flexible, and responsive in your approach, with the ability to manage competing demands effectively.

This is a part-time role (28 hours per week) offered on a short-term contract of up to six months (end date 31st March 2026) with the possibility of extension subject to funding. The salary is £29,000 per annum pro rata. The successful applicant will be required to undergo an enhanced DBS check.

Closing Date: 17th August 2025

Interviews: 22/26/27th August 2025

To apply for this position, please submit your CV and cover letter, outlining your suitability for this role (no longer than two pages). CV’s without covering letters outlining your suitability will not be considered.

About Open Age:

Open Age was established in 1993 and we’re now celebrating over 30 years of championing an active life for older people. Each week we run a wide range of activities for older people from our own three centres and over 60 other community venues. From boxing to ballet, baking to AI - Open Age’s array of activities improves the physical and mental wellbeing of our members.

What you get in return

You will be working in a passionate and enthusiastic team with a strong vision and ambition in striving to enrich the lives of older people.

We offer 25 days leave (pro rata) plus bank holidays and 1 extra day off for your Birthday.

Employer and employee contribution to pension in line with auto-enrolment pension requirement, 3% employer contribution

Hybrid working, offering a flexible combination of office and home-based working.

Access to the Cycle to Work Scheme through salary sacrifice.

We are London Healthy Workplace Award accredited and proactively invest in the health and wellbeing of employees supporting fair employment practices and a better workplace.