Wirral Mencap are looking for a someone with a passion for empowerment and raising aspirations to fulfil this rewarding role. The Programme Coordinator will be responsible for creating and delivering a programme of accessible learning opportunities to meet the needs of people with a learning disability in Wirral, as well as taking the lead with our weekly Health Club.

The role requires someone that is confident in their abilities to create and deliver tailored learning content and also efficient and organised to coordinate the sessions. We are also interested in employing people that are keen to respond to emerging needs and develop new opportunities.

If you are a dynamic individual with a passion for supporting people with a learning disability to have a more independent and higher quality of life, then we want to hear from you.

The ideal candidate will have experience of delivering or coordinating training in basic life skills and independence skills such as cooking, money management, reading and writing, and skills for independence around the home.

It is essential that you have a positive, can-do attitude, as well as the motivation to drive these programmes forward.

Wirral Mencap can offer a friendly and collaborative work environment, with the opportunity to lead on a project that has a tangible and positive impact on the lives of people with a learning disability in Wirral.

If you think you have the right qualities and skills for this post, then we would love to hear from you. 

Closing Date:Tuesday 4th May, 5pm.

Interview Date: Wednesday 12th May

Charity Fundraisers, Immediate start

Chester, Office based, Employed

OTE £24,000

Personal Fundraising Services (PFS) are looking for FUNDRAISERS to join our successful telephone fundraising team in Chester!

Multi Charity Telephone Fundraising

Hours: 37.5 hours per week (Working hours flexible Mon / Fri 10.30am-7pm alternating Sat 10am-6.30 pm )

Pay: £18,000 per year plus incentives / bonus

Interviews taking place on a rolling basis for an immediate start.

Due to the continued success of our telephone fundraising team, PFS are looking to recruit EXPERIENCED FUNDRAISERS to join our thriving team in Chester. Looking for confident, sociable, and passionate individuals who have previous street, door to door, private site, or telephone fundraising experience.

This is a fantastic, innovative fundraising role which will see you working for a range of charities! Working from our office in Chester, you will be calling current, previous and new donors. Depending on the charity you are working on, you will either be re-engaging previous donors, activating new donors or increasing existing donations.

Package

• Full-time, Permanent contract working 37.5 hrs a week.
• 28 Days holiday inclusive of bank holidays
• Basic pay £18K
• On track earnings (which can take your OTE to £24,000)
• Working on behalf of numerous large national charities
• Flexible working hrs
• On-going product and sales training
• Opportunities for progression.
• The full support from our experienced management team
• The chance to learn highly valued career skills that will last a lifetime.
• The undeniable joy of having contributed to something worthwhile.
• Fantastic experience within the charity sector

The ideal candidate:

• Is adaptable and genuinely passionate about working in the charity sector
• Will be resilient and able to handle rejection
• Is passionate and enthusiastic
• Has experience working on webchat / outbound calls in a fundraising environment.

Personal Fundraising Services (PFS) founded in 2014 provides a vital service connecting charities with supporters. Due to unprecedented growth, we are increasing the services we offer our charity partners and need more people to join our existing fundraising team. Telesales fundraisers at PFS are responsible for representing a variety of leading charities working in areas such as conservation, health, animal protection and children’s charities. You will be making outbound calls to new and existing supporters with a view to inspiring them to donate.

Please apply online to work for PFS as a charity fundraiser

Video interviews taking place on a rolling basis immediately starts dates from 19th April.

Job Types: Full-time, Permanent

Salary: £18,000.00-£24,000.00 per year

Would you like to work for a charity dedicated to improving life for brain tumour patients and families? 

Brain Tumour Support are seeking two part-time Support Professionals, one for North West England and one for South East Wales . 

Our support service offers emotional and practical support, information and guidance to anyone affected in any way by a brain tumour diagnosis. 

Hours: 21 hours, over 3 days required between 9am-5pm, Monday to Friday with occasional weekend and evening work

Salary: £21,089 pro rata, 20/35 equates to £12,653 pro rata

Role 1:  North West England   Working: From home.  Providing support to areas of the North West of England including: Cheshire, Greater Manchester, Merseyside, Wirral, Lancashire and Cumbria.  Support to clients is currently provided via telephone, email, text, social media, zoom one-to-one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face-to-face support resumes so a full driving license is required.

Role 2: South East Wales Working: From home.Providing support to people in the areas of Aneurin Bevan University Health Board, Cwm Taf Morgannwg University Health Board, Cardiff & Vale University Health Board and Velindre Cancer Centre.  Support to Clients is currently provided via telephone, email, text, social media, zoom one to one sessions and zoom topical sessions and support groups.  Travel across the region will occasionally be necessary when face to face support resumes so a full driving license is required.

Are you: Self-motivated, emotionally resilient, well organised and able to relate positively to people?

We need: An enthusiastic, empathetic, well organised and resilient support provider.

For this position we need someone who is comfortable talking to individuals experiencing difficult times coupled with an ability to build good working relationships with families, stakeholders and professionals.

You will have experience of supporting someone with a life limiting or life threatening illness; an understanding of the impact of a brain tumour diagnosis; an understanding of general support practices coupled with excellent interpersonal and organisational skills; experience of working as part of a team and on your own; experience of group facilitation and offering one to one support. You will be working with vulnerable adults so boundaries and confidentiality are important.

A degree of flexibility will be required in this role due to Covid-19 and the changes we have been forced to make to our support services.  Our face-to-face support has transitioned to digital support during this time and therefore our service provision is continually under review.

Role 1 North West England:  The original post was funded by Macmillan Cancer Support, therefore Brain Tumour Support will apply for the successful applicant to be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Role 2 South East Wales:  The post is funded by Macmillan Cancer Support until April 2022 so the successful applicant will be a Macmillan Professional and have access to the training, grants and support offered by Macmillan Cancer Support.

Interviews will be held on:

Role 1 North West England: Tuesday 11th May 2021 via zoom.

Role 2 South East Wales: Thursday 13th May 2021 via zoom

It is hoped that the successful candidates can start work early June 2021.

Our About Face team meet the varied and unique individual needs of service users who either
have been or are at risk of being involved in criminality. We do this working alongside South
Yorkshire police, the office of Police and crime commissioner for South Yorkshire (VRU) and
HMPPS amongst other partners, to improve the quality of life, raise aspirations, reduce reoffending
rates and accelerate individuals towards independence and true freedom. As
operations facilitator your role is all about supporting the service manager and the team to
provide a safe, supportive and vibrant working environment for both staff and the individuals we
support.

RESPONSIBILITIES
Your main responsibilities will include:

Project Administration
• Helping maintain financial and baseline information spreadsheets
• Assist with gathering and collating Key Performance Indicators (KPIs) for funding reports
• Printing and preparing the relevant documentation for meetings as requested by project coordinators and manager
• Organising administrative and practical tasks associated with meetings and following up action points, including room bookings, refreshments, agendas, taking minutes
• To work alongside the project coordinator to ensure all team are using the Computer Management System (ZOHO) accurately and professionally in order to record client information
• To collate and organise client counselling sessions and all related admin and finance
• Answering the phone and passing messages on to staff
• Filing and archiving both digital and physical
• Faxing
• Checking, scanning and distributing post
 

HR:
Liaise with central HR team to ensure the following are in place for the project:
• Induction and training for new staff.
• Filing staff, volunteer and client records in our online system including supervisions and appraisals
• Ensuring that all records are kept and shared subject to GDPR and any relevant Information Sharing Agreements (ISA)
 

Finance:
• Maintain and input budget information
• Expense reimbursement administration
• Up-dating petty cash sheets
• Credit card reconciliation
• Provide support with monthly invoicing
• Safe access and reconciliation 
• Overseeing Car Lease and Insurance information
• Providing a monthly budget report for managers and coordinators

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24-hour Supported Housing service, Derwent Square, in Liverpool is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

The salary for this role is £17,375.00 per annum.

This is a permanent role requiring the post-holder to work 37.5 hours per week.

Closing Date for applications is 26th April 2021. (We reserve the right to close vacancies before the specified closing date, should a large number of applications be received).

So, are you ready to take on this rewarding role that comes with some really great benefits?

Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone

Ronald McDonald House Charities UK is an independent charity which provides free ‘home away from home’ accommodation to families with children in hospital.

We have an exciting opportunity for a Junior Community Fundraiser to join our fast-growing Charity. The role will initially be remote until restrictions ease, with the anticipation that you will then split working hours between home and the two Ronald McDonald Houses in the North West; Manchester and Arrowe Park (Wirral).

Our Community Fundraising team work with a vast range of supporters, inspiring them to help support the families we serve. In the North West, our support is ever-growing and we are looking for someone to support our North West Community Fundraiser to maximise the full potential of the region. In this role, you will be working alongside the Community Fundraiser to provide high standard stewardship to supporters within certain communities whilst cultivating new partnerships in all areas of community fundraising including community groups, the local community and the families that have used our Houses.

This role is perfect for someone who has previous experience in a customer care role who is looking to develop their skills in community fundraising. You will be personal and approachable in order to build lasting relationships, confident in order to present to potential supporters and make proactive approaches and driven by the important work we do in order to provide the best care for our families.

The Candidate Pack will provide you with more information about the role, remuneration and how to apply, and if this sounds like something you will excel in, we’d love to hear from you. Closing date for applications is midnight on Thursday 22nd April 2021.

About Us

*** Fixed Term Contract to 30th November 2021 ***

We're the charity who look after and brings to life 2,000 miles of waterways across Wales and England, because we believe that life is better by water. Every role across the Trust plays it's part in transforming our canals and rivers into spaces where local people want to spend time and feel better, bringing wellbeing benefits to millions.

Reporting to the Project Lead, the Project Coordinator will support achieving the outcomes of the externally funded Active Waterways Cheshire programme through the coordination and delivery of activities to engage over 55s in physical activity and support volunteer led delivery through the management of a group of Active Waterway volunteers. This a very pro-active and balanced role, aiding both digital and in person delivery at sites as and when required. 

These programmes work in partnership with Sport England's active ageing campaigns. 

Location - The successful candidate will work remotely, from a location where travel and access to our North West regional offices/hubs and the project delivery locations across Cheshire is possible. 

All outdoor activities will be conducted under strict Covid-19 guidelines to ensure the safety of both our teams and participants. 

About the role

Key Accountabilities

• Coordinate & support the delivery of face to face and online programmes of activities for over 55s utilising project volunteers and external agencies.
• Act as activity leader / coach for some activities within the programme
• Support the delivery of the volunteer strategy including the recruitment, selection of volunteers and management of those directly engaged in the project.
• Deliver training to volunteers based on their identified training needs.
• Lead on the coordination of the volunteer induction and training programme
• Provide 1:1 support for project volunteers, including goal setting for both volunteers and participants.
• Support the promotion of volunteering with the project including liaison with stakeholder groups.
• Lead on the collection and capture of data on volunteers and project participants for monitoring and evaluation purposes.
• Support the implementation of the Marketing and Communications plan including the delivery of a local participant and volunteer recruitment campaign.
• Manage the Project Advisory group and lead on communications with the group.
• Prepare risk assessments and safeguarding plans to enable the activities to be undertaken safely and without risk of harm to any individuals in the Trust’s care.
• Ensure that each activity delivered is measured and monitored in line with project requirements.

About You 

• Experience in project & activity delivery / task management.
• Comprehensive experience in managing volunteers.
• Proven experience in community engagement.
• Proven experience in relationship management.
• Some experience in event planning.
• Experience in data collection / evidence to demonstrate project outcomes and impact.
• Some experience with the media and of publicity / marketing.
• Knowledge of safety management.
• Ability to motivate individuals and teams of volunteers and participants.
• Strong communication skills, both verbal and non-verbal.
• Strong time management skills.

Safety Responsibilities 

• Lead by example, ensure your team take responsibility for the safety of colleagues, volunteers, themselves and customers. Comply with Canal & River Trust’s Health & Safety policy and defined standards. Investigate and report incidents, accidents and near misses. Ensure safe use of appropriate equipment, prepare Risk Assessments and Method Statements ensuring contents are understood and acted upon.
• To be aware of your own responsibilities regarding safeguarding and to support our commitment to providing safe environments and working practises that promote and protect the safety and welfare of children, young people and adults at risk at all times. 

DBS

As this role is on the Rehabilitation of Offenders Act 1974 Exception Order applicants must state the details of any cautions or convictions whether spent or unspent on the self-disclosure section of the application form.

A criminal record is not necessarily a bar to employment with us. HR will advise and decisions made on a case-by-case basis.

We are currently conducting our interview processes virtually as we continue to respect and follow necessary social distancing guidance to protect our team and our candidates.  You may be invited to a face-to-face further stage interview which will always be conducted following strict social distancing guidelines. 

What We Offer

In addition to your salary, we offer access to a generous contributory DC Pension Plan, and excellent annual holiday entitlement. More information on our benefits can be found via our 'apply' portal. 

We aim to represent the diverse communities we are part of and welcome applicants from across all sectors of the community. We strongly believe that a diverse workforce brings with it a diversity of ideas, thinking and ways of working which enhances what we do.

All candidates will be treated on the basis of their merits, skills and abilities and solely by being assessed against the requirements for the job. Many of our vacancies can be considered for people who wish to work flexibly, job share or part time. 

Find out more about the work we do on our website. 

Halton Haven Hospice has an exciting opportunity for an enthusiastic, proactive and inventive part-time Community Fundraiser to join our team.

The right candidate will be an experienced fundraiser who can hit the ground running.  We’re looking for someone who can make a real difference to the people and community that we support.  They will have a demonstrable track record of achieving financial and non-financial objectives and be committed to continuing professional development; with a view to being able to identify and manage any fundraising opportunity that comes their way.  Our job is to raise vital income to support free hospice care and to ensure that it is available not only now but in the future.

This is a public facing role working in a fast-paced and creative environment; often juggling deadlines.  It demands the ability to prioritise workloads and to work both independently and as part of a team.  The successful candidate will work with volunteers, local corporates, schools and the wider community to steward supporters in their fundraising activity.  They will develop ongoing and new partnerships and engage in Hospice-led events and campaigns too.

No two days will be the same but the work will be varied, busy and hugely rewarding.  You will have the opportunity to make your mark and to develop new ideas and fundraising innovations.

Halton Haven Hospice is based in a leafy suburb of Runcorn with good road, rail and canal links.  Situated between Liverpool and Manchester with the iconic city of Chester as a neighbour it has a great deal to offer for individuals and families alike.

We are an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful and unfair discrimination.  We recognise and encourage the valuable contribution that people from all backgrounds and experiences bring.  Therefore we offer the additional benefits of:

• Free parking
• Free health benefits scheme (after qualifying period)
• Discounted dining facility
• Training and continuing professional development
• Entitlement to Blue Light card
• The People’s Pension Scheme or continuation of NHS Pension (subject to criteria)
• Salary £22,000 PRO RATA

This is an exciting new role working in the community alongside Merseyside police and other
partner agencies delivering the ‘About Face Deferred Prosecution Scheme’ across all areas of
the county. The aim of this project is to support arrested individuals who meet relevant criteria
and show a motivation to change. The individual is expected to engage with the support for a
period of at least 16 weeks and if successful in doing so, will have their case considered as no
further action required.

RESPONSIBILITIES
Your main responsibilities will include:
• Key working male and female clients who have been arrested in order to support them toward a crime free future.
• Managing a caseload of no more twelve individuals at any one time.
• To formulate a person centered plan of support for clients and to support individual to work toward reaching subsequent goals.
• Identifying, assessing and minimising risk to clients, yourself and others.
• Delivering elements of ‘The Restoring you course’ within nominated persons if and when required.
• Lone working is an integral part of this role as is working as part of a team.
• When appropriate working with and alongside family members will be an important element of this scheme.
• Signposting individuals to support services to meet the goals on the individual plan. A successful candidate should be competent in multi-agency working.
• Running group sessions for clients if and when required.
• Regular feedback, team meetings and review meetings with line manager.
• Regular communication of updates with officers in charge of an individual’s case.
• Arranging and attending appointments alongside individuals where appropriate.
• Availability and flexibility to include evening and weekend shifts if necessary, as well as being a regular part of the on-call rota.
• Following up and completing all appropriate paperwork and details of client; including on line reporting.  Including, weekly reviews, daily logs and inductions. Using the ZOHO CMS system to complete these tasks.
• Ensuring progression of the client personally and through the journey within the criminal justice system.
• Liaising and working in partnership with organisations and individuals regarding both the client and City Hearts in a professional manner - including but not limited to Merseyside police, HM Probation service, Crown  Prosecution service as well other agencies and medical professionals.
• Identifying along with other key performance indicators and ensuring accurate logging of support provided.
• Ensuring all course paperwork is being completed correctly and in a timely fashion.
• Ensuring exit strategies are being prepared in a timely fashion.
• Carrying out inductions, weekly reviews and updating IT system.
• Ensuring adherence to all internal procedures regarding City Hearts, the client and legislation.
• Promoting City Hearts – this may include attending events on behalf of City Hearts as a whole.
• Please note there is an occupational requirement due to the nature of this role for the applicant to be male.
Any other duties that are commensurate with the role.

About this volunteering opportunity

Would you like the opportunity to support Mary’s Meals’ work to feed hungry children in some of the world’s poorest countries and help give them a brighter future?

We’re looking for volunteers to join our global movement, to help raise awareness about Mary’s Meals and fundraise for our work.

As a Community Volunteer you can contribute as an individual or become part of one of our local groups of passionate volunteers, helping to grow our movement by motivating and inspiring people in your local community to support our work.

If you have a little time to spare, you enjoy meeting like-minded people, want to learn new skills and you’d like to help our amazing cause, then our Community Volunteer role is perfect for you!

Volunteering is fulfilling and fun. By gifting your precious free time to Mary’s Meals, you can learn useful new skills, meet new people, and make a valuable contribution to our important work to reach more hungry children with life-changing meals in schools. 

We really need your help so we can keep our promise to the more than 1.8million children who rely on a nutritious daily meal at school from Mary’s Meals, especially as Covid-19 has hit many developing countries so hard.

WHAT ARE MARY'S MEALS UK LOOKING FOR?

We are looking for people who are passionate about ending child hunger and ensuring that every child receives a daily meal in a place of education.

We have a range of activities that can be done from the comfort of your home, while Covid-19 restrictions are in place. They include: hosting virtual talks, spreading the word about our work on social media or holding screenings of our inspiring videos with family and friends. 

If you don’t mind public speaking, we can also train you to visit schools, Rotary Clubs and other local organisations to give talks virtually and generate support for our cause.

As restrictions change across the UK, other key activities may include:

• • Sharing our story (in person) with local community organisations, schools, churches, and faith groups.
  • Organising fundraising events in your local area – such as coffee mornings, quizzes, and bucket collections.
  • Promoting Mary’s Meals’ fundraising campaigns in your community.
  • Distributing and displaying promotional materials and placing collection tins.
  • Helping to generate support from businesses in your local area.

Our flexible volunteer roles allow you to raise awareness in your own community in whatever way you feel comfortable. All of our volunteer activities are tailored to suit your different skills and time constraints.

This is a great opportunity to enhance your communication and/or event management skills, while also making a huge impact on the lives of some of the world’s poorest children.

You can speak to your Mary’s Meals contact to discuss which elements of the role would be best suited to you.

We have great opportunities to put your skills to good use, and we will provide training and support to help you in your role. Please visit our website by selecting the Apply button to find out more. 

We currently have an exciting opportunity for an Activities and Volunteer Co-ordinator to join our team. We are seeking an experienced and effective co-ordinator, who will be responsible for implementing a full activities programme throughout the year. You will be responsible for building successful relationships with supporters and members and increaseingawareness of HIP in Cheshire.

It is essential that candidates have a proven track record of successful event and activity planning as well as experience of recruiting and retaining volunteers. Candidates must also possess excellent interpersonal and communication skills and be creative with a strong team ethic. 

You must be confident and self-motivated, with the ability to engage members to ensure they are able to access a wide range of social activities provided by HIP in Cheshire.

This position will require travel within the geographical area of Cheshire and include some evening and weekend working where necessary. A full clean driving license and access to a car is essential. 

You will play an important part in providing social activities for HIP in Cheshire which is a membership focused charity for those who have had a brain injury and/or their carers/family members.

ROLE SUMMARY

We currently have an exciting opportunity for a newly created role of Chief Operating Officer
within City Hearts. The successful candidate will take the lead in managing the day to day
operation of City Hearts, supporting and bringing out the best in the senior managers they work
with. They will ensure the charity is proactive, strategic and effective in meetings its vision and
goals, as well as its contractual and legal requirements. They will seek to further develop a
foundational strength which allows the charity to operate and develop multiple services across
multiple sites effectively.

JOB DESCRIPTION

Job Title: Chief Operating Officer (COO)
Reports to: Chief Executive Officer (CEO)
Direct Reports: Head of Human Resources, Head of Services, Head of Finance, Head
of Development (service elements only)
Contracted Hours: 37.5 hours
Contract Duration: Fixed until 25th June 2025
Salary: £37,500 - £42,500
Location: Position can based in Liverpool or Sheffield offices
Closing Date: 3rd May 2021
Interview Date: First Stage Interviews to take place w/c 10th & 17th May 2021
Probationary Period: 3 months

RESPONSIBILITIES

Your responsibilities will include:

DAY TO DAY MANAGEMENT

• To handle the day to day administration and operation of the business.
• To work with, line manage and coach Heads of Departments (Finance/HR/Services/
Development (service elements only)) to set goals, develop strategy and create targets
and KPIs.
• To ensure accountability of Heads of Departments and that a robust project management
approach is taken in all areas to manage risk and resources, analyse outcomes and
performance and ensure timely delivery of projects
• To work with Heads of Departments to redesign operational process and structures to
develop efficiency.
• To oversee the Head of Development in regards to service developments, including
projects based internationally. To have oversight of partnership agreements, quality
control and auditing, to ensure alignment of international projects and partnerships with
our vision, values and standards
• To oversee the Head of Services in all aspects of their role, in order to ensure that
services are delivered effectively and in line with City Hearts vision and values whilst
ensuring adherence to all contractual funding obligations.
• Ensuring City Hearts properties are compliant with legal and contractual Accommodation
Standards and Health and Safety Standards and inputting into the finalisation of lease
agreements for new or existing properties.
• To oversee the Head of HR in ensuring a diverse and inclusive workplace, through the
effective recruitment, training and development of all employees. To support in the
development and implementation of employee engagement strategies and input into any
senior level disciplinary action as necessary.
• Develop and have oversight of all operational budgets to ensure that the company
effectively manages its finances, is able to confidently decision make and has the
resources required to meet its objectives within agreed financial parameters and to work
with the Head of Finance to maintain the financial strength of the company
• To chair regular collaborative operational and strategic meetings with Heads of
Departments and other members of Management
• Maintain an effective working relationship and communication with all members of senior
management, to ensure alignment and coordination of goals, strategy, vision and actions
taken across all departments

STRATEGY

• Work with the CEO and alongside Trustees and Heads of Department as a key strategic
voice in the development of organisational strategy for City Hearts
• To be the lead on strategic development in all organisational operations and to be
responsible for the strategy’s implementation, in order to ensure that the organisation
achieves its desired short and longer-term objectives
• To identify opportunities for organisational development
• To take a lead on identifying funding opportunities and negotiating terms, and securing
income through mutually beneficial service level agreements and contracts

COMPLIANCE

• Develop and maintain all necessary systems and procedures to ensure that company
Operations, including but not limited to Health and Safety, Safeguarding, IT and
Information Security, comply with all legal and contractual requirements, regulatory
frameworks and agreed operational standards across the charity
• To ensure the charity effectively manages risk and to take responsible for business
continuity, ensuring effective monitoring, evaluation, reporting and production of relevant
departmental data and statistics
• To ensure the delivery of ISO targets with the support of the Head of Departments and
other staff

REPORTING AND COMMUNICATION

• To ensure the CEO and Board of Trustees are provided with any relevant information
through regular reporting in regards to the measured output of each Department
• Support with reporting requirements to the Charity Commission and Companies House
• To input into and feedback on legal contracts involved in the day to day running of the
organisation, such as partnership agreements and property leases
• To support trustees, CEO, and Heads of Department in internal verbal and written
communications, ensuring the charity’s vision values and culture are carried throughout

OTHER

• To deputise for the CEO in their absence or in identified events/meetings.
• To act as a spokesperson for the charity as and when required
• Act as the organisation’s key adviser on all issues relating to operational functions and
remain consistently in touch with latest developments in the third sector and in relevant
legislation to ensure that the City Hearts maintains a strong position in the charity sphere
• To take the lead in investigating and responding to complaints of a serious and/or
significant nature, ensuring the charity is fully accountable and identifying opportunities for
improvement and development
• To deliver training both internally and externally
• To develop and drive the charity's vision, values and culture throughout its staff and
volunteers, including implementation of structures/activities to achieve that goal

PERSON CRITERIA

• Ability to absorb large volumes of information in all areas and formulate and
disseminate information to the relevant individuals as appropriate
• Ability to manage complexity with a strategic approach, delegating effectively
• Adaptable, flexible and comfortable engaging with day to day practical tasks
as well as long term strategy and goals
• Excellent leadership skills, business acumen and ability to effectively
manage, lead and supervise a multidisciplinary team
• Ability to motivate, inspire and coach Senior Managers and staff
• Inspired by, committed to and clearly demonstrates the impact areas and
vision of City Hearts
• Ability to work collaboratively with individuals within Senior Management to
bring out the best in them individually, collectively and departmentally
• Excellent interpersonal and communication skills – comfortable building
relationships and communicating with a variety of people, from staff to
clients to board members, with the ability to resolve issues, build consensus
among groups of diverse internal/external stakeholders
• Ability and experience to network amongst key stakeholders and to present
and train internally and externally
• An excellent ‘all-rounder’ with an ability to make excellent decisions and
rapidly develop their understanding in all areas of organisational strategy
• A high level of financial understanding, including financial management and
budgeting
• Excellent strategic thinker, who innovates and manages change well
• Confident, resilient, robust, humble and trustworthy character

Community Connector

We are one of the largest learning disability charities in the UK, supporting 2,500 people through our friendly, supportive, creative and diverse teams. This is an exciting opportunity for an individual to join our Cheshire and Merseyside Team.

Luv2meetU is a friendship and dating service for adults with learning disabilities and autism. We provide opportunities for people to develop friendships and relationships, extend their social networks and improve overall health and well-being, by arranging a number of social activities within their local community. During the pandemic the role will involve offering virtual activities.

Reporting to the Regional Manager in Cheshire and working alongside the Luv2meetU team you will play a key role in enabling people with learning disabilities and/or autism with varying needs to explore new opportunities within their local community, develop friendships and relationships and become more active.

Hours are flexible and will include evening and weekend work based on the needs of the project.

Salary: £21,937 pro rata

Hours: Fixed-term -1 year, Full time, 37.5 hours

Location: Hft offices at Ellesmere Port, in the community and remote home working

What we Offer

Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out Access to an Employee Assistance Programme whose range of resources are available free of charge and are completely confidential: Access to excellent learning and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status... Annual staff award scheme and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays). A contributory pension scheme & life assurance.

The successful candidate will be educated to GCSE standard or equivalent and with the ability to use Microsoft office, Hft bespoke IT programmes and a variety of digital platforms including social media.

Experience of working with vulnerable people including adults with learning disabilities and/or autism together with an understanding of the needs, experiences and aspirations of people with learning disabilities would be advantageous.

Closing date: Friday 3oth April 2021

STRICTLY NO AGENCIES PLEASE.

You may have experience or an interest in the following: Project Worker, Community Support Worker, Support Work, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP etc.

Ref: 98503

Support Worker

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Support Worker Responsibilities:

Alzheimer’s Society’s Dementia Connect service provides high quality tailored information and support to anyone affected by dementia in the way they need it, when they need it:

• A specialist telephone based information and navigation service
• Community based services offering an increased level of support for more complex cases
• Self-management - our online community (Talking Point) and online service directory are always available 24/7
• Keeping in Touch Calls - a way of keeping in contact with service users as their journey with dementia progresses

This role is an Adviser working in our telephone based service. You will be the first point of contact via phone, letter, email or social media, for people affected by dementia. You will assess their needs and identifying desired outcomes, providing excellent support in the moment as well as referrals and signposting to ongoing support where needed.

As a Dementia Adviser (Telephone) you will provide a highly responsive, individualised information and signposting service to people with a diagnosis of dementia as the first priority for the service and provide an extended information and signposting service to immediate carers, families and friends of the people who are referred to the service.

You will have knowledge of working alongside volunteers and have an understanding of the valuable contribution volunteers bring to services whilst championing their inclusion in all that we deliver.

Support Worker Requirements:

We are looking for empathetic, motivated and professional individuals. You will join a team of people who are passionate to improve the life opportunities of people living with dementia and those close to them; and who are committed to learning from and supporting each other.

You will have an understanding of the needs of people with dementia and their carers and direct experience of working in a telephone and e-mail based service. You will have excellent spoken and written English, be skilled in active listening and questioning skills, and have strong keyboard skills. A health and social care qualification, such as NVQ level 3 or equivalent would be an advantage.

Our service operates seven days a week and you will have the flexibility to support our service users across our working hours, which are currently Monday – Wednesday 9am-8pm, Thursday – Sunday 9am – 5pm. We will only be able to consider candidates who can commit to regular evening and weekend working as part of a rota.

About Alzheimer’s Society:

Alzheimer's Society is the UK's leading dementia charity. We provide information and support, improve care, fund research, and create lasting change for people affected by dementia.

Position: Dementia Adviser (Telephone)
Location: Warrington
Contract type: Permanent
Hours: Full time, 35 per week. Working pattern will be variable including regular evening and weekend shifts as part of a rota.
Salary: £20,363 - £21,603 actual per annum (depending on skills and experience)

Closing Date: 29 April 2021
Interview Date: 6, 7 and 10 May

You may have experience of the following: Dementia Adviser, Care Assistant, Caseworker, Special Needs Assistant, Social Worker, Social Care, Community Care, Helpline Coordinator, Volunteering Officer, Support Worker, Mental Health, Dementia, etc.

Ref: 98483