Team administrator jobs in north kensington, greater london

Communications Assistant

Are you new to nature and keen to start out in the conservation sector? Are you a creative communicator with a passion for storytelling and making a difference? Do you have experience working with young audiences, preferably within a wildlife or conservation setting?

We are looking for an enthusiastic Communications Assistant to help support the work, grow reach and engage a wide range of communities, for a small, purpose-driven conservation charity.

Position: Communications Assistant

Location: Remote (this role requires occasional travel and overnight stays)

Hours: Full time (37.5 hours per week)

Contract: Permanent

Salary: £24,946 per annum

Benefits Include:  25 days holiday, plus Christmas day through to New Year’s Day paid, plus 6 days of floating holidays, pro-rata. Flexible approach to hours of work. Pension contribution of 3%, one-off contributions toward the cost of an ergonomic office chair and toward purchases of essential devices, monthly home working allowance, plus an annual contribution toward the maintenance and/or replacement of the essential devices.

Closing Date: 5pm on Monday 8th September.  We reserve the right to interview candidates and close the ad ahead of the closing date, should a strong candidate be identified.

About the Role

Whether you're just starting out or bringing early career experience, in this role you will have the opportunity to develop your skills across digital, print and media, working with a highly committed team to help restore beavers across Britain.

The purpose of this role is to amplify the charity’s communications by supporting the communications team’s day to day administrative tasks, channel planning, content creation, website updates and campaign delivery, involving some relationship management and project input.

Reporting to the Senior Communications Officer, you will be supported by formal and informal training to develop your skillset in writing and editing, media relations and database management, newsletters, websites and gain working knowledge of tools such as Canva, Hootsuite and Mailchimp.

Key responsibilities include:

• Provide administrative and project support across the Communications and Education team, learning and using key tools and processes
• Support and develop communications channels and platforms, including website updates, accessibility reviews and database content
• Assist with social media planning, content creation and monitoring trends, including design of assets using Canva
• Coordinate and support podcasts, events and campaigns, including stakeholder engagement and occasional travel to represent the organisation
• Contribute to creative content development such as infographics, reports and materials for Beaver Trust and partners
• Ensure compliance with organisational policies, including health and safety, safeguarding, copyright, GDPR and EDI best practice

We welcome applicants who may need flexible ways of working or support in managing workload.

About You

Essential skills and experience include:

• A strong interest in or passion for nature, conservation and restoration
• An interest in communicating complex concepts in new and engaging ways to a wide audience
• Able to communicate ideas clearly in a team environment, with reasonable adjustments where needed
• Good organisation skills including time management, administration, workload planning and meeting deadlines. We welcome applicants who may need flexible ways of working or support in managing their workload
• Familiarity with social media platforms such as Instagram, Facebook and LinkedIn.
• Competent IT skills, preferably Google Suite, and good level standards for visual content (*little experience of producing content is necessary)
• Resident in mainland Britain and proof of right to work in Britain
• A space to work safely at home; there is a basic requirement to work with limited interruptions during working hours, in order to carry out meetings online and work effectively with colleagues with a stable internet connection

This role might suit you if you have…

• A diploma in communications, PR, journalism, or a related field
• A diploma in ecology, biology ora  related field
• Internship or work experience in a related field
• Specific experience with social media content systems (e.g. Hootsuite) and design software (e.g. Canva)
• Website management or development experience

You don’t need to meet every requirement, if you’re enthusiastic about the role, we encourage you to apply

To apply please upload a 2pp CV and 1pp covering letter explaining their interest and suitability for the role. Please note, we can only accept candidates with the right to work in the UK.

About the Organisation

Join a nature restoration charity, restoring beavers to regenerate our landscapes. Beavers were once a common and influential part of the British countryside, and as such, the team wants to reconnect people to this part of our heritage.  

We actively encourage applications from people of all backgrounds, especially those underrepresented in the environmental sector including people of colour, disabled people, those from low-income backgrounds, LGBTQIA+ communities and all other protected characteristics.

You may have experience in roles including; Communications Officer, Digital Marketing Assistant, Social Media Coordinator, PR Assistant, Content Creator, Campaigns Assistant, Events Assistant.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Talent Set are delighted to be working with a fantastic health charity to recruit their Supporter Care Officer.

The charity offers a flexible working environment, working from their London office 2 days per week.

We are looking for a highly organised and confident Supporter Care Officer to administer and provide an excellent supporter care service for the Fundraising team.
You will be the first point of contact for prospective and existing supporters, helping with enquiries, taking donations, reassuring concerns and ensuring supporters have a positive experience with every contact and interaction they have. You will be confident working independently and will use your own judgement to solve problems and communicate with a wide range of our supporters and donors – and guiding them to key information, quickly and clearly, using offline and online channels.

Key Responsibilities:
 

• Responsible for providing a welcoming and professional first point of contact for prospective and current supporters who contact the charity by telephone, mail, or email.
• Deal with enquiries, concerns, or complaints about fundraising activities, diplomatically and sensitively, taking responsibility for following up with clear, accessible and relevant information.
• Send out thank you letters and welcome packs promptly and within agreed time frames, to ensure all supporters, especially new donors, regular givers and legacy pledgers, feel valued and motivated to keep donating.
• Use own initiative to thank our mid-value donors and legacy pledgers personally where possible, in accordance with our stewardship plans.
• Proactively suggest improvements to our supporter stewardship strategy and working with the Individual Giving Manager to implement these.
• Use Raiser’s edge/ RE NXT, our customer relationship management database, with accurate data entry for all enquiries, updating customers’ addresses, contact preferences and all other admin needs.

Person Specification:
 

• Have a good standard of IT skills and computer literacy specifically relating to MS office packages, database/ CRM systems and the recording or inputting of data.
• Experience of providing excellent customer service, ideally within charity fundraising.
• Strong written and verbal communication skills a good level of confidence, diplomacy, and empathy, especially on the telephone.
• Well organised and able to manage and prioritise workload, to meet deadlines.
• Able to use own judgement and take the initiative to introduce new ideas to improve service.
• Demonstrates ability to make decisions on enquiries, including escalating complex issues when needed.
• Excellent administrative skills and attention to detail, with an understanding of processes and protocols to protect data and uphold GDPR.
• Strong interpersonal skills and comfortable talking to people of all backgrounds.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to each and every application.

We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.

We are seeking a dedicated HR Advisor to join their Human Resources team and play a vital role in supporting LCM's mission through excellent people management. You'll provide professional HR advice and guidance to leaders and staff, ensuring all operational HR support is delivered to the highest standard while upholding LCM's Christian values.

This is an exciting opportunity to work collaboratively within a caring HR team, supporting everything from recruitment campaigns and case management to occupational health referrals and employee administration. You'll help maintain and update HR systems, conduct exit interviews, and contribute to projects that enhance HR processes across the organisation.

Working in a supportive, mission-focused environment, you'll be part of ensuring LCM can effectively reach those on the margins of society through well-supported, motivated staff and robust HR practices.

The successful candidate must be able to demonstrate:

• Some previous experience in an HR role or evidence of a clear commitment to develop a career in HR. 
• Part-CIPD qualified (minimum Level 5) or equivalent experience with good academic track record.
• Strong attention to detail and accuracy in written and numerical work.
• Strong Christian faith and prayer life – a committed and practicing Christian.
• Right to work in the UK.

You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.

Please see the Candidate Pack for more details.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.

Location: Hybrid, London (min on-site two days per week)

Closing date: Wednesday 24th September 2025

Charisma vetting interviews to be completed by: Monday 29th September 2025

Interviews with LCM: w/c 6th October 2025 (in-person)

Supporter Care Officer – Temp (2–4 months)
£26,500 - £28,500
Full-time Office-based (5 days/week) London

Do you have a passion for delivering exceptional supporter experiences? We’re working with a fantastic charity to recruit a Supporter Care Officer for a 2–4 month temporary contract, based full-time in their London office.

This is a brilliant opportunity to join a warm and collaborative team, supporting the charity’s vital work by ensuring every supporter, volunteer, and member of the public receives outstanding service.

You’ll be the friendly voice and helpful hand behind donation processing, supporter communications, and general office administration.

Key responsibilities include:

• Providing excellent customer service via phone, email, and post
• Processing donations and managing Gift Aid records
• Maintaining accurate supporter data in the CRM
•  

You’ll be a great fit if you:

• Have experience in supporter care
• Are confident using databases (ideally Dynamics or RE) and handling sensitive data
• Have strong communication skills and attention to detail
• Thrive in a busy, team-oriented environment

Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment on our website.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received, the charity reserves the right to end the application period sooner.

To discuss this vacancy, please call Ashby and quote reference 2699AJ

Location: London (hybrid, 2 days in office)
Hours: Full-time (35 hours per week)
Contract: Temporary (up to 3 months)
Rate: £15.34 per hour (plus holiday pay)
Start Date: ASAP

About the Role
Prospectus is proud to be supporting a well-known national charity, to recruit an organised and adaptable Finance Officer. The role will be based within a dedicated finance team that ensures the smooth running of financial operations across the organisation.

Key Responsibilities

• Maintain financial ledgers and ensure timely recording of transactions.
• Process supplier invoices, staff expenses, and credit card statements.
• Prepare and issue sales invoices and support credit control.
• Reconcile property rents and liaise with internal stakeholders.
• Initiate and authorise payments in line with policy.
• Prepare bank reconciliations and monitor balances.
• Ensure accurate VAT recording and support VAT returns.
• Assist in the preparation of monthly management accounts and annual audit.
• Support improvements to finance policies and procedures.
• Provide training and guidance to non-finance staff on financial processes.
• Contribute to financial reporting for service delivery programmes.

What We’re Looking For

• Recent experience in a similar role, including purchase ledger experience, ideally within the charity sector.
• Confident and proactive self-starter able to begin with minimal training.
• AAT qualification or similar would be advantageous.
• Proficiency in financial software (e.g., Sage) and MS Excel.
• Excellent numerical, analytical, and organisational skills.
• Strong communication skills and attention to detail.

This is a great opportunity to contribute your financial expertise to a purpose-driven and well-established organisation.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

Temporary Individual Giving Officer – £16.48 per hour – London

Our charity-sector client is seeking a Temporary Individual Giving Officer to join their Fundraising, Engagement & Communications team for approximately 2 months.

This is a great opportunity for someone with individual giving experience to step in and provide vital support across appeals, stewardship, and donor communications. You’ll play a key role in delivering high-quality supporter care while helping to ensure campaigns run smoothly.

The role

• Support the delivery and analysis of direct mail and other appeals

• Help coordinate donor stewardship, including regular givers and mid-value supporters

• Maintain accurate supporter data in Salesforce, ensuring GDPR compliance

• Respond to supporter enquiries by post, phone and email

• Assist with trading programmes and merchandise fulfilment

• Provide administrative and reporting support to the fundraising team

• Contribute to events and community fundraising activities as required

We’re looking for someone with:

• Experience working in individual giving or supporter care in the charity sector

• Understanding of Gift Aid, GDPR and data protection (or willingness to learn)

• Strong organisational and project support skills

• Experience using a CRM system (Salesforce desirable)

• Excellent communication skills and attention to detail

• The ability to juggle multiple tasks and work well under pressure

Contract: Temporary, c. 2 months, full-time
Salary: £16.48ph+ holiday pay
Location: Primarily office-based in London (some flexibility may be possible)
Start date: ASAP

If you’re looking for your next temporary role in individual giving and can be available at short notice, we’d love to hear from you.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Church walk is part of Hackney Pathway providing 24 hour supported accommodation to 31 single homeless women aged 22 – 65yrs with High support and trauma.

In this role you will:

Have the opportunity to work alongside our Domestic Abuse Navigator, Complex Needs Team and local specialist services including Pause and Open Doors. This role will particularly suit candidates with experience of or an interest in creative, trauma-informed work with women experiencing multiple disadvantage. The staffing structure comprises a Senior Project Worker in addition to a Manager and Deputy, providing future progression opportunities for the right candidate. 

Support our clients on their road to recovery in a psychologically informed environment; aiding clients to gain necessary skills to move on from our services and into suitable accommodation. You will work with a caseload of clients, aiding them to gain necessary skills to maintain independence in the community. The role is focused on supporting residents around their strengths and aspirations for the future.

About you

We are looking for inspirational individuals who have a genuine desire to support people to transform their lives, and who will be committed to our Recovery Ethos.

This role will suit someone who can;

• Work with clients to identify their personal aims and ambitions and work towards achieving them.
• Provide practical and personal support to clients in an approachable, caring and person centred way.
• Work as part of a dedicated team to provide safe, high quality, positive and inclusive service to clients.
• Complete administrative records relating to client work, housing management and health and safety.
• Coordinate with external services relating to substance use, mental health, physical health, domestic violence and more, to provide a multiagency approach to clients’ support.
• Work on a weekly shift rota including early and late shifts, weekends and bank holidays.

*For genuine occupational requirement reasons we are looking to appoint a woman for this post (exemption under the Equality Act 2010 Part 1 Schedule 9). 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 17th September 2025

Interview and assessments on: 29th September 2025

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

Salary: £31,000 FTE (approx £24,800 pro rata)

Hours: Part time - 28 hours per week 

Days and times: To be agreed

Contract: Fixed term - 2 years

Responsible to: Director of Resources

Location: 3 Chapel Court, 126 Church Road, Hayes UB3 2LW (map) - Age UK HHB operate a hybrid and flexible working policy on successful completion of induction

Closing Date: 12 noon on Monday 22nd September

Interviews: TBC

ACCESS TO A CAR AND A CLEAN FULL DRIVING LICENCE IS A REQUIREMENT OF THIS POSITION

At Age UK HHB we have a wide range of volunteers and volunteer roles that enable us to deliver our services and reach our service users. We could not do what we do without our fantastic volunteers and providing the right support and training enables both Age UK HHB and our volunteers to develop and grow.

Working across Age UK HHB you will lead on the delivery of our volunteer programme and will be responsible for the recruitment of new volunteers and the support of existing volunteers and stakeholders to maintain a positive volunteer experience.

We are looking for someone with good working knowledge of the volunteer sector combined with strong collaborative and communication skills to creatively deliver and drive our strategy to explore new volunteering opportunities across the organisation. 

We are delighted to be working in partnership with London City Mission (LCM). LCM is passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.

We are seeking a dedicated HR Advisor to join their Human Resources team on a fixed term maternity cover until December 2026. You will play a vital role in supporting LCM's mission through excellent people management. You'll provide professional HR advice and guidance to leaders and staff, ensuring all operational HR support is delivered to the highest standard while upholding LCM's Christian values.

This is an exciting opportunity to work collaboratively within a caring HR team, supporting everything from recruitment campaigns and case management to occupational health referrals and employee administration. You'll help maintain and update HR systems, conduct exit interviews, and contribute to projects that enhance HR processes across the organisation.

Working in a supportive, mission-focused environment, you'll be part of ensuring LCM can effectively reach those on the margins of society through well-supported, motivated staff and robust HR practices.

The successful candidate must be able to demonstrate:

• Some previous experience in an HR role or evidence of a clear commitment to develop a career in HR. 
• Part-CIPD qualified (minimum Level 5) or equivalent experience with good academic track record.
• Strong attention to detail and accuracy in written and numerical work.
• Strong Christian faith and prayer life – a committed and practicing Christian.
• Right to work in the UK.

You will be part of a charity that has daily and weekly staff prayer meetings, monthly team days that include worship and teaching, and lots of opportunities to live out your faith. If you possess this unique blend of gifting and skills, along with a deep desire to support LCM’s mission to reach those who may be less likely to encounter the message of Jesus in London, then we would love to hear from you.

Please see the Candidate Pack for more details.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the equality act 2010 it is a genuine occupational requirement that the post holder is a practicing evangelical Christian and in agreement with the LCM statement of faith.

Location: Hybrid, London (min two days per week onsite)

Closing date: Wednesday 24th September 2025

Charisma vetting interviews to be completed by: Monday 29th September 2025

Interviews with LCM: w/c 6th October 2025 (in-person)

Join Our Mission to Protect Wild Fish and Their Waters!

Are you passionate about making a real difference for aquatic wildlife? We'd love to hear from you!

WildFish is a charity committed to conserving wild fish and their precious aquatic habitats. We're excited to offer an opportunity for someone eager to develop their campaigning skills while creating meaningful change for water-dependent wildlife.

We're Looking For: Off the table Campaigns Assistant.

We're searching for an enthusiastic and well-organised Off the table Campaigns Assistant to join our dynamic campaigns team. This is a fantastic opportunity for a motivated individual to contribute to our high-impact campaigns as we enter an exciting new chapter in our work to address the environmental challenges posed by salmon farming. Off the table is a campaign asking chefs, diners and food lovers to stop serving and eating farmed salmon.

What We're Looking For:

• Someone with a genuine passion for protecting wild fish populations and aquatic environments, preferably living in Scotland!
• Strong organisational skills and a proactive approach
• Enthusiasm for learning and growing in the campaigning field
• Eager to amplify important environmental messages
• Experience in the hospitality sector (desirable)
• Experience in social media community management (desirable)

What You'll Be Doing:

• Supporting Our Community Outreach:
• Helping with the day-to-day admin that comes from our Off the table stakeholder outreach and community mobilisation efforts
• Support with planning, organising and running engaging events that bring people together to progress our campaigns

Your Daily Tasks Will Include:

• Campaign Administration: Managing email inquiries with care and maintaining our OTT directory and CRM systems
• Event Support: Handling the planning and logistics for both online and in-person events
• Community Connection: Reaching out to hospitality sector partners and community activists; social media community management,
• Desk-based research to identify chefs and restaurants to join the campaign
• Supporting WildFish with its broader campaigns and goals

What We'd Love You to Bring:

• Experience with project and time management
•  Strong communication skills - whether you're writing, speaking, or listening
• A background in customer service, supporter relations, or volunteer coordination
• Comfortable with updating websites and digital databases (don't worry, we'll support you!)

What You'll Gain:

You'll be supporting vital work that connects communities with conservation efforts, helping build a movement of people who care about protecting wild fish and their habitats.

We Celebrate You - Whoever You Are!

At WildFish, diverse perspectives make our conservation work stronger and more effective. We warmly welcome applications from individuals of all backgrounds, particularly those from underrepresented communities in the conservation sector.

Here's the thing: If you're reading this and thinking "I don't tick every box, but I care about this work" - we want to hear from you! Your unique experiences, fresh ideas, and genuine passion for protecting aquatic environments matter more to us than a perfect match on paper. We're committed to creating an inclusive workplace where everyone can thrive and contribute their best work to protecting wild fish and their waters.

Ready to dive in and make waves for wildlife conservation? We can't wait to meet you - exactly as you are!

The Role

This is a great opportunity to gain experience across a wide range of legal policy issues and contribute to the work of a dynamic policy department.

You'll support both the Public Law and Private and Commercial Law teams, working closely with Policy Advisors to track legal and political developments and carry out supporting research. You'll help shape robust, evidence-based policy positions and contribute to policy analysis and development, including opportunities to engage with expert solicitors from Law Society Committees and our wider membership.

Under guidance, you'll help draft policy content such as consultation responses, reports, and briefings. You'll also support the Law Society's engagement with key stakeholders, including members, legal professionals, civil servants, and partner organisations. This will include attending and representing the Law Society at external meetings.

The role also includes administrative tasks, such as helping to organise events, maintaining reporting systems, and supporting day-to-day team operations.

This is a varied and rewarding role, ideal for someone looking to develop their skills and start a career in legal policy.

What we're looking for

You will have good understanding of the law and legal environment, and an enthusiasm for developing your knowledge across a broad range of legal issues. You will be able to work closely with others to produce high-quality research and understand the key points of new issues quickly.

You will have good written and oral communication skills, with the ability to explain complex issues clearly and develop relationships with people from a broad range of backgrounds.

You will be flexible, organised and proactive and have experience of working to deadlines and adapting to new priorities as they arise.

Please see the job description for more details.

What's in it for you

This is an excellent opportunity to work with contemporary thinkers in a progressive membership organisation. The successful candidate will join a strong brand with a reputation for excellence and legal expertise, committed to promoting equality, diversity and inclusion, and a culture of trust, clarity and respect.

We offer a generous flexible benefits package, a friendly working environment and the opportunity to develop your career within a professional organisation.

Please note: if you are an internal applicant, Pay Policy will apply.

The Law Society represents solicitors in England and Wales. From negotiating with and lobbying the profession's regulators, government and other decision makers, to offering training and advice, we're here to help, protect and promote solicitors.

Here at the IOP we are looking for a Community Support Officer (Engagement and Volunteering for a fixed period of 12 months) to support us in our mission.

What is it like working at the IOP?

The IOP is a friendly and ambitious organisation. Inclusion and diversity are central to our work and we have a ‘work anywhere’ policy to make working at the IOP as flexible as possible. Looking after our colleagues and supporting them in life and work is our priority, ensuring they can live their best lives, with competitive salaries, professional development opportunities and generous benefits.

Our comprehensive benefits package including:

• An excellent pension scheme - (up to 12% company contribution)
• Private medical insurance, life assurance, dental insurance, health care cash plan (via salary sacrifice) eye care vouchers, annual flu vaccinations, long service awards, employee assistance programme
• Floating bank holidays (choose where to take your bank holidays throughout the year)
• Generous annual leave (25 days starting as a standard)
• Flexible working and much more!

The Role

What will I be doing?

As the Community Support Officer (Engagement and Volunteering), you’ll be at the heart of our work to build a vibrant, inclusive physics community. You’ll be the first point of contact for our volunteer-led Groups, Nations, and Branches — helping them to thrive, connect, and deliver meaningful activities that bring physics to life.

Your role will be varied, people-focused, and purpose-driven. You’ll:

• Support and empower volunteer committees with planning, elections, onboarding, and governance
• Design and deliver engaging training and resources to help volunteers feel confident and connected
• Celebrate and recognise contributions through awards, spotlight stories, and appreciation campaigns
• Coordinate inclusive events and forums that foster collaboration and community
• Use data and feedback to evaluate impact, improve experiences, and inform decision-making
• Champion collaboration and best practice across committees, departments, and the wider IOP network

You’ll work closely with passionate physicists, volunteers, and colleagues across departments — from Communications and EDI to Learning and Skills — to ensure every member feels supported, valued, and inspired.

Projects you work on may include:

• Creating a new Volunteering Guide and Welcome Handbook
• Designing and delivering onboarding and training for new committee members
• Organising flagship events like the annual Committee Welcome Day
• Helping shape our first Volunteering Development Plan and inclusive volunteering strategy

You’ll also be part of a wider team of Community Support Officers, each with their own focus area, working together to build a connected, thriving membership community.

Who will I work with?

As a Community Support Officer (Engagement and Volunteering), you’ll be part of a dynamic, collaborative environment where relationships matter. You’ll work closely with:

• The Community Support team and Student & Early Career Support Officer – sharing insights, coordinating efforts, and supporting each other to deliver a seamless member experience.
• The wider Membership department – especially colleagues in Professional Registration, Events & Conferences, and CPD – to ensure volunteer activities align with member development and recognition.
• Cross-functional teams across the IOP – including Science and Innovation, Education and Workforce, EDI, and Public Engagement – to embed inclusive practices and amplify the impact of volunteer-led initiatives.
• Members across our Groups, Nations and Branches (GNBs) – building trusted relationships with committee members, volunteers, and local champions to support their work and celebrate their contributions.
• External partners and sister societies – occasionally collaborating on joint events, campaigns, or volunteer initiatives that extend our reach and deepen our impact.

You’ll be a connector, a collaborator, and a champion for community – helping people feel supported, empowered, and proud to be part of the IOP.

Ideally, we hope you’ll apply if your skills include:

Essential Criteria

Whilst we’re not looking for perfection, we are looking for someone who:

• Loves people – you’re empathetic, approachable, and passionate about helping others feel seen and supported
• Thinks inclusively – you understand what makes engagement meaningful and accessible for everyone
• Communicates clearly – whether it’s writing a guide, running a training session, or answering a query
• Is organised and proactive – you can juggle priorities, meet deadlines, and keep things running smoothly
• Is digitally confident – you’re comfortable using tools like Salesforce, MS Teams, and online platforms
• Is a team player – you collaborate, share ideas, and support others to succeed

Experience working with volunteers, committees or in a membership or charity setting is a big plus — but if you bring the passion and potential, we’ll support you to grow.

Nice to have

• A full driving licence and access to a car is desirable, as some travel may be required.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity. We know that not every candidate fits into a neat little box, and that's okay! So, even if your experience looks a little different from what we’ve identified but you believe you’d bring passion, creativity, and a willingness to learn, we’d love to learn more about you!

Application

Alongside your CV, please ensure you include a cover letter stating how you meet the person specification. 

How will I be working?

The Institute of Physics is an inclusive employer and our people are at the heart of our approach to delivery. Following the impact of COVID-19, we have developed a new, innovative and exciting trust-based model of flexible working called How We Work. This empowers our staff to choose both individually and as a team how, when and where they work to deliver the goals of the organisation, acknowledging that there will be occasions where in-person meetings, collaborations and events will help generate greater impact. The How We Work initiative is based on the principles of collaboration, trust, flexibility and agility. You will be allocated a ‘base’ office which can also be a chosen place of work. 

Why should I want to work for the IOP?

The Institute of Physics (IOP) is the professional body and learned society for physics in the UK and Ireland - we seek to raise public awareness and understanding of physics and support the development of a diverse and inclusive physics community. As a charity, we’re here to ensure that physics delivers on its exceptional potential to benefit society. There’s never been a more exciting time to join the IOP - watch our film to find out more about our work. 

To apply for this role please click the link below, best of luck with your applications!

We recognise personal unique characteristics, should you require any reasonable adjustments to support you in your application and/or throughout the recruitment process please do not hesitate to reach out to us for support.

The Institute of Physics is an open and inclusive organisation that welcomes and celebrates diversity.

Deliver a range of mental health focused services for young people aged 8-19 (21 for SEN) year olds, with a particular focus on ages 8-12, in Gospel Oak and its surrounding areas in the London Borough of Camden to help young people grow their awareness on mental health and to support each young person developing into happy, healthy, and aspired individuals.

About The Social Change Nest CIC

At The Social Change Nest, we power grassroots movements and community-led change by offering trusted fiscal hosting, grant management, and financial infrastructure. We’re radically transforming the funding landscape and strengthening civil society. We remove the financial and administrative barriers - like bank accounts and legal structures - that often prevent communities, grassroots groups and informal movements from accessing funding and focusing on their core mission. We also work closely with funders, providing Grant Distribution and Fund Management services, enabling them to support social action with confidence and transparency. 

We currently support over 600 groups across the UK and abroad addressing issues such as social injustice, climate, housing, wellbeing and animal rights. We are at the forefront of Fiscal Hosting in the UK and, since our inception in 2021, we have supported groups in securing over £23m in funding, helping them take advantage of opportunities that may have otherwise been unavailable.

The Social Change Nest is part of The Social Change Group. We are a Disability Confident Employer, and an accredited Living Wage Employer. In addition, we were listed as one of the top social enterprises in the UK in the SE100 for the last three years. 

How We Work

You’ll be joining a close-knit team, supported and developed to be the best you can be. We believe that every member of our team brings a unique perspective from their experiences and abilities and we encourage everyone to be curious about how we can improve everything we do, from how we interact as a team to how we deliver for our clients and communities. 

Underpinned by our values of collaboration, curiosity, courage, and creativity, we work closely and with care with our partners because we believe relationships are the glue that hold us all together. 

We’re a growing business and operate at pace to keep up with the challenges that the sector faces. We have established a lot, but as we grow, we’re still working some things out. The right person will thrive in this environment and feel a level of ownership to support the build out of things we need as we need them. 

The ideal candidate will enjoy working within a fast-paced and evolving organisation, and have a natural curiosity about how their role fits into the bigger picture. You’ll thrive on problem-solving and will feel comfortable handling multiple priorities at once, always seeking collaborative solutions. You’ll be adaptable and able to shift focus quickly when things change, ensuring strong communication across the team and with clients to keep everything aligned.

Role Purpose

As our international grantmaking and emergency relief support expands, we are seeking an experienced International Finance Manager to oversee high-risk and complex financial operations in humanitarian and activist contexts globally.

The International Finance Manager will provide financial leadership and oversight across our growing global grantmaking portfolio. This new role which we are testing out requires balancing robust financial stewardship with flexibility to meet the urgent needs of grassroots movements and funders working in complex, high-risk contexts.

Working closely with colleagues in Compliance, Risk & Innovation and the Grant Distribution team, you will ensure secure, transparent, and compliant management of international funds/grant disbursements, while modelling the collaborative, trauma-informed, and values-driven approach that sits at the heart of SCN’s work.

Key Responsibilities

Client & Stakeholder Management - 10%

• Act as the finance lead for philanthropic clients raising funds for overseas emergency relief and grassroots movements.

• Provide clear, practical advice on financial risk, compliance, and best practice to clients.

• Build trusted relationships with grassroots partners, ensuring funds are transferred responsibly and reporting is accessible and transparent.

• Apply a trauma-informed approach, recognising the pressures and lived realities of partners in conflict or activist environments.

• Represent SCN’s values of equity, transparency, and care in all external and internal relationships.
   

Grant Finance Oversight - 60%

• Lead end-to-end financial processes for international grantmaking, including budgeting, transfers, reconciliations, and reporting.

• Handle subscription based and/or recurring donation management 

• Oversee multi-currency payments into high-risk regions, ensuring compliance and mitigating fraud or diversion risks.

• Strengthen internal controls and systems, aligning them with SCN’s expanding global reach.

• Collaborate with the Compliance, Risk & Innovation team to continuously improve financial policies and processes.

• Demonstrate accountability and accuracy while remaining agile to meet urgent humanitarian needs.
   

Risk & Compliance - 20%

• Ensure financial due diligence, KYC/AML checks, and enhanced vetting for overseas partners and unincorporated networks.

• Ensure compliance with HMRC, banking regulations, and counter-terrorism financing rules.

• Contribute to risk frameworks that safeguard SCN and our partners, balancing compliance with accessibility for grassroots groups.
   

Support SCN with Humanitarian & Global Grantmaking Expertise - 10%

• Apply practical knowledge of humanitarian and international finance, particularly in funding unincorporated groups and movements.

• Co-design grantmaking processes with colleagues and partners that meet donor requirements while centering grassroots needs.

• Navigate sanctions regimes and humanitarian exemptions, especially in conflict-affected regions.

• Monitor emerging risks and restrictions globally, sharing insights and solutions across SCN teams and with funders.

Person Specification

Essential Experience and Knowledge

• Strong experience in finance, grantmaking, or compliance within humanitarian or philanthropic contexts.

• Proven expertise in managing overseas financial transactions, including multi-currency payments and reconciliations

• Experience in managing volatile exchange rates and currency fluctuations risks

• Experience with international payments into high-risk jurisdictions, including unincorporated or grassroots networks.

• Familiarity with digital exchange payment platforms and cross-border banking restrictions (e.g. SWIFT, XE Wise, Payoneer).

• Experience applying due diligence and financial risk management frameworks.
   

• Knowledge of:

  • KYC/AML regulations

  • Counter-Terrorism Financing rules

  • UK charity and banking regulations

  • Digital exchange transfer tools such as XE, WISE 

Desirable

• Arabic language skills (spoken and written).

• Previous experience in NGOs, fiscal hosts, or international grantmaking

• Operating with crypto currencies 

Skills and Ways of Working

• Strong interpersonal skills and cultural competence, with the ability to work in a trauma-informed way.

• Excellent stakeholder management, from grassroots partners to funders and banks.

• Ability to balance compliance with flexibility, navigating political sensitivities with discretion and integrity.

• Collaborative mindset, with self-awareness to seek support where needed.

• Alignment with SCN’s values of curiosity, courage, creativity, and collaboration

Terms and benefits:

Terms: The role will be full-time (37.5 hours/week) permanent contract  - we will consider well-structured JobShare applications. As we often work with volunteers, occasional evening and weekend work will be required and compensated through TOIL. Occasional but limited UK or European travel will be required (by arrangement). 

We are open to exploring flexible working arrangements and supporting you to meet commitments you may have.

Salary: £39,705

Location: You must be based in the UK. We have an office in Farringdon, London, where London-based staff typically work at least two days a week. If you are based outside of London, the role will be home-based. 

We hold quarterly all-staff strategy meetings and annual away days which you will be required to attend in person: we will cover the cost of your travel. You will be required to come together with the team occasionally and these travel costs will not be covered, we try our best to keep these to when only necessary. 

Language Skills & Visa Status: Candidates must be fluent in English and have the independent right to work in the UK for a minimum of two years, as we are unable to provide visa sponsorship.

Holiday: 22 days of annual leave plus bank holidays, as well as an additional 3 days between Christmas and New Year when the office and our services are closed.

Employer pension contribution: We offer a 3% employer pension contribution, that you will auto enrol for after 3 months of employment with SCN.  

Additional Paid Time Off: We offer 2 days of paid voluntary time off, encouraging all staff to serve as trustees or any equivalent voluntary positions to contribute to their communities 

Mintago: The health and wellbeing of our staff is very important to us. We offer all of our staff access to Mintago which offers a 24 hour support line, structured counselling with external support, and a bank of online resources such as webinars and articles tailored towards health and wellbeing for both you and the members of your family, and access to some types of legal advice. You can see their website for details. They also offer access to a 24hr virtual GP. 

Financial Wellbeing: The financial wellbeing of our staff means a lot to us. We offer the following to our staff to help them reach their financial goals:

• Salary sacrifice/exchange schemes for groceries (and pensions will be coming soon!). Staff members can choose a set amount to be taken out of their gross pay (before being taxed)  each month, to be put towards purchasing groceries from all major grocery retailers. 

• Financial wellbeing platform allows staff to check their pension dashboard, plan for retirement and search for forgotten/lost pensions. There is also a smart saver plan and we provide access to financial advisers for free.

• Benefits app - retail discounts. Select from over 80 brands.

Ideal Start Date: October 2025