Job Title: Independent Services Manager
Service: Independent Services for complaints and secure accommodation reviews
Salary Range: £19,200 to £20,400 per annum (FTE £32,000 to £34,000)
Location: Home based
Work Pattern: Part-time, 21 hours (ideally over 3-4 days)
Contract Type: Permanent
About Coram
Coram is committed to improving the lives of the UK’s most vulnerable children and young people.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.
About Coram Voice
Coram Voice is part of the Coram Group of charities. We are a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.
We support children and young people from birth to independence, creating a change that lasts a lifetime.
About the Independent Service Manager role
We are looking for an experienced childcare professional to manage our England wide service for complaints under the Children Act (1989) and Independent Person service for Secure Accommodation Reviews for children placed in secure children’s home under section 25 of the Children Act (1989).
The role will be responsible for the delivery of this national service managing a group of committed and dedicated Independent Person, as well as managing the relationships with our commissioning authorities. You will have the credibility to work at a management level, and the skills and experience in the sector to support and manage people, relationships with commissioners whilst maintaining high standards of professional practice.
We want a leader who will build and develop our team of associate Independent Persons who act as Investigating Officers, Independent Persons, Stage 3 Panel chairs and panel members for Children Act (1989) complaints against local authorities, and Independent Persons for Secure Accommodation Reviews.
The post holder will be responsible for ensuring excellent service delivery that meets internal and external performance measures. They will hold responsibility for quality assuring work undertaken via contact with Independent Persons and scrutiny of investigation reports.
We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services.
This post will be home based (with access to our attractive Central London offices for those who wish to do so).
The post holder may on occasion be asked to travel within England as part of contract management or to attend staff and management events in London.
To apply for this role, please click on the 'apply now' button below to complete the application.
Closing Date: Monday 5th May 2025 at 23:59
Interview Date: Wednesday 14th May 2025
Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.
If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.
We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.
2025 Coram Voice - Registered charity no: 1046207
We are a leading children’s rights organisation. We champion the rights of children and get young voices heard in decisions that matter to them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We seek an Operations and Systems Change Manager with experience in developing and implementing systems change and oversee the coordination and monitoring of projects and staff.
About Us
We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services. We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects.
We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.
Responsibilities:
-
Develop organisation’s operations systems, ensuring that policies and compliance on finance, HR processes, safeguarding and organisation administration are based on our values and ethics
-
Create budgets and financial reporting
-
Enable a robust working practice that is empowering, safe and supportive for staff, trustees, volunteers and partners
-
Lead a collaborative system of work planning, monitoring, reporting on the projects’ achievements and management of the organisation’s budget
-
Facilitate excellent communication and coordination across the charity’s projects and partners.
-
Ensure work and services are delivered according to our aims and objectives and can contribute towards systemic change on issues we are addressing.
-
Enable the collective development of caring and people oriented policies and procedures
-
Develop a collective approach on fundraising strategy together with the Fundraising and Income Generation Manager, other staff members, trustees and volunteers.
-
Manage risks and issues and take corrective measurements
-
Coordinate the projects with other project partner organisations and stakeholders
-
Manage the reporting of deliverables together with partner organisations
-
Share management and supervision work of staff and projects.
-
Participate in the development of a non-hierarchical systems and collaborative approach of the charity across different work of the organisation.
-
Other organisational work to be agreed
Experience:
-
Excellent understanding of rights based campaigning on migrants and human rights issues through a woman’s lens
-
Excellent knowledge of women’s issues and violence and oppression that impact on migrant women.
-
Self-motivated and proactive, able to work both as part of a team and independently
-
At least 3 years experience in a systems change approach in developing the work of an organisation and supporting/supervising staff and projects management
-
Proficient in developing fundraising strategy and applications
-
Good knowledge of how migrant community groups organise and work together
-
Experience in building networks and alliances and in collaborative work
-
Good level of knowledge of employment, immigration and welfare policies and procedures
-
At least 2 years experience on developing operational systems and compliance within a charity setting
-
Understand and commits to the aims and values of the organisation in promoting and protecting the rights of migrant workers, specially those women who were trafficked and experienced all forms of gender violence
-
Embedded and engaged in the ESEA community with an in depth understanding of nuanced community issues
This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 2 May 2025 at 12 midnight and interviews start 12 May 2025.
Please apply with a cover letter of maximum length 2 sides A4