Team Administrator Jobs

Location: York Crown and Magistrates Court, with regular travel to Scarborough and Harrogate.

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

About us 
The Witness Service has over 260 staff and 3000 volunteers and offers free, independent, impartial and confidential support and information to 15,000 witnesses each month to give evidence in every criminal court in England and Wales.

Last year, Citizens Advice helped 2.6 million people face-to-face, by phone, email and webchat, and we received 25 million visits to our digital advice content. We solve 7 in 10 clients' problems, and 4 in 5 tell us that advice improved their lives.

The Role

As the Deputy Team Leader (Court Services), working alongside Team Leaders you will be responsible for the delivery of the Witness Service within your court/s. 

You will share responsibility for the effective coordination and development of volunteers who support witnesses in their journey through the criminal justice system.

You willbe responsible for general service administrative tasks within the courts, as well as inputting service data.

Who we are looking for

Do you have experience of working as or alongside volunteers?

Are you looking to develop your management skills or for a new challenge?

We are looking for someone who is a great motivator who thrives on leading teams to deliver positive outcomes.

We are looking for someone with excellent communication skills, who can adapt to and manage change. Someone who has administrative skills and is computer literate to a high standard.

We look for people to help us improve and transform our organisation. We can offer you the opportunity to make a genuine impact and create lasting change within an organisation that makes a difference in the lives of millions of people every year.

If you would like to apply, please submit an anonymous CV and a cover letter that addresses the following criteria. Please give examples in your covering letter to help demomstrate the following criteria:

• Experience of delivering or supporting delivery of effective front line services to a diverse range of clients and stakeholders.
• Experience of working with a team of  volunteers or as a volunteer.
• Experience of working directly with a diverse range of clients or service users.

This post is subject to enhanced vetting and barring check.

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.

Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service. Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins all our EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.

Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.

Please note, in the event of a high number of applications, we reserve the right to close the application early.

This vacancy closes at 23.59 on the closing date.

Job Description

Title: Operations Support Administrator

Reports to: Associate Director of Business & Operations

Based: Remotely - however must be willing and able to travel as and when required to meetings and events.

Job Purpose: To provide confidential operational administrative support to Senior Management and all areas of the Charity.

Key Responsibilities:

· Manage and oversee organisations database to ensure clean and clear data is being recorded and stored accordingly, draw down monthly reports for Senior Management using BI Reporting and disseminate to data inputters any errors for correction.

· Collate websites update requests and liaise with Communications Team to instigate the changes.

· Proofreading and final point of sign off before Senior Managers.

· Administrative assistance and attendance at annual events/programmes such as World Heart Rhythm Week, Global AF Aware Week, Heart Rhythm Congress, Heart Rhythm Updates, and any other event/programmes or initiatives.

· Diary Management for the senior management team

· Minute taking and writing for Senior Management.

· Management of travel arrangements. Scheduling and tracking domestic and international travel itineraries within several time zones for senior management.

· Management of deadlines for Senior Managers/Coordinators and prompting the team where necessary.

· Supervise the General Administration team to ensure completion of their tasks to a high standard before signing off on their work.

· Assist in answering calls as and when required, taking messages when necessary. Screening and responding as appropriate to incoming emails or calls.

Person specification:

- Educated to GCSE level

- Excellent verbal and written communication skills

- Competent in Microsoft Word and Excel

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative

- Good attention to detail and accuracy

- Can work flexibly, and as part of a team

- Methodical and thorough approach to work

- Friendly and polite

We're seeking an enthusiastic individual to provide a comprehensive administrative service to a busy front line advice centre.

1. To help provide an effective free advice and representation service for people largely living or working in East London or elsewhere within England and Wales.

2. To provide a comprehensive administrative service to a busy front line advice centre. This comprises responding to enquiries through both telephone, email and face-to-face, ensuring that each enquirer is assessed for suitability for our services, specifically with a view to Legal Aid funding, booking clients for legal advice appointments and signposting those we cannot assist directly.

3. You will be working closely with our Housing Team and provide some support to other legal area teams.

We’re looking for a committed and dependable Administrator to join our Volunteer Support team.

Volunteering and Community Networks Administrator
Hours: Full-time (35 hours a week)
Contract: Fixed term contract for 9 months
Location: Office-based in London with flexibility to work remotely 
Salary: £26,587 - £28,090 per annum plus excellent benefits 
Salary Band: Band C3

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK. 

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference. 

About this job

In this role you will provide administrative support to the Volunteering and Community Networks Department and Head of Volunteering and Community Networks.

You’ll be proactive and highly motivated. Attention to detail is essential as is the ability to plan and manage a busy and varied workload to provide support on various tasks.

You will contribute to the smooth running of the department through managing diaries, booking meetings and being responsible for departmental invoice processing.

As a part of the Volunteer Support Admin Team you will provide high quality support to our Community Networks volunteers based across the UK.

You will ensure that all volunteer enquiries are resolved promptly, that information provided to volunteers is aligned to our organisational positions and standards that relevant information is recorded and appropriate follow-up actions are completed.

Your insight will help inform our wider Community Networks team on volunteer priorities and issues.

If you’re enthusiastic, hard-working and motivated by helping others achieve something amazing in support of a cause that means the world to them, we’d love to hear from you.

We recognise the significant and excellent contributions; experience; and skills our employees bring to the MS Society.

Working with external pay and reward consultants, we’re taking active steps this year to review our employees’ pay and benefits package. Ensuring we’re aligned with the most accurate and up-to-date benchmarks for the UK charity sector.

Please note this is a fixed term contract for 9 months.

Closing date for applications:  9am on Friday 7 June 2024
Anticipated interview date: 14 or 17 June 2024

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents
• Cycle to work scheme 
• Death in service scheme 

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.

Bristol Charities is entering a season of rapid development and growth. We are expanding our impact across Bristol through the implementation of a Hub delivery model, which will allow us to tailor our services and support within priority location and communities across the city.

As part of growth, we are recruiting for a range of new roles and are seeking highly motivated individuals to join our team. If you care about Bristol and are passionate for positive change, then please come and join us on our journey.

CENTRE ADMINISTRATOR

Contract: Permanent
Hours: Part-time (25 hours per week), ideally 8:00am – 1:00pm every weekday. Additional hours may sometime be required and can be taken as Time Off In Lieu.

The Centre Administrator role at the Vassall Centre in our Oldbury Court Hub is a pivotal role in the provision of warm welcome and effective administration for our tenants, customers and community users. The postholder will be the face of the charity at the site and will lead on the provision of a safe, secure and welcoming environment for all users of the Vassall Centre site.

We offer the following benefits:

• Competitive salary with index-linked pay awards
• 5% employer pension contribution (matched)
• 4x Life Assurance
• 26 days annual leave, rising with length of service (plus Bank Holidays)
• Health Cash Plan
• Employee Assistance Programme
• BenefitHub discounts and perks platform
• Staff Wellbeing Group
• On-site café
• Free on-site parking

Deadline for applications:  Sunday 2nd June 2024

Interview dates: TBC

This is an interesting and varied role providing administrative support across the organisation.  As the first point of contact within the organisation you will be responsible for liaising with a large range of stakeholders from supporters to Members of Parliament. 

This role will be responsible for office administration including liaising with the landlord, office suppliers, providing supporting the finance function including processing direct debits, staff credit cards and supplier invoices. The role will also support some HR functions in particular recruitment and onboarding of new staff.

Lastly this role will play an active part of the operations team providing support to staff across the organisation a wide range of activities such as booking flights, organising events and all staff away days.

We are looking for an Administrator to support the Girl experience department. The Girl experience department is a friendly and creative one, responsible for the delivery of our full girl offer, including activity creation and development, events and programmes across Girlguiding.

Working with various teams across the department, including our programme, girl voice and young leader teams, you will provide admin support. The work can be varied and creative, but regular tasks include supporting meetings through agenda setting, managing invites and attendance, document set up and circulation, minuting and keeping track of action logs. You will support booking processes and finance processes for events, meetings and team members. You will have the opportunity to support youth programme activity development through copy editing and testing of activities, and support in consultation and engagement of girls through the development of our youth projects. Supporting the head of department, you will engage in small scale research tasks or wider project management actions. 

The Mental Health Foundation is recruiting for a Project Administrator to support our Programmes England Team

Deadline: 2nd June 2024

Location: London

Salary: Starting salary 26,125 (pro-rata) plus £3,285 London Weighting (pro rata)

Hours: 12.8 hours per week

Contract type: This is a fixed term, part-time role ending 30 September 2024

This exciting Project Administrator role will support the administration and day to day delivery of our Family Zone project, working in partnership with the London Borough of Southwark. The Project Administrator will work closely with the Family Zone Project Manager and our external partners to deliver this whole family intervention aimed at supporting families where there is an adult struggling with their mental health

What does the role involve?

· Providing administrative support enabling effective delivery of the project, including maintaining records, ordering refreshments and appropriately recording project expenditure

· Support the Project Manager to deliver in person and on-line workshops

· Support the Project Manager with recruitment of families and other awareness raising activities

· Support with internal and external communications

What skills, knowledge and experience are we looking for?

· Significant experience of providing office administrative support to multi-partner projects

· Ability to maintain close attention to detail, timelines and other aspects of project support

· Proactive attitude, willing to be flexible

· Demonstrable experience of communicating with multi-sector stakeholders

Safeguarding is Everyone’s business – Mental Health Foundation is committed to safeguarding and promoting the wellbeing of all its beneficiaries, those who surround them, its staff, volunteers, and anyone else who comes into contact with its services and expects all trustees, staff, and volunteers to share this commitment. The successful applicant will be subject to appropriate vetting procedures (proof of eligibility to work in the UK, proof of residency and satisfactory employment screening, including a Disclosure check and two most recent references) along with 3-year renewals of Disclosure checks. We are unable to provide sponsorship for this post, you must be able to demonstrate your eligibility to work in the UK.

How to apply

If you think your skills match and you’d like to be part of a dynamic and growing organisation, please complete and submit your application below. Please ensure you attach an up to date CV and statement of suitability answering all points of the person specification. Applications will close at 5pm on 2nd June 2024 and we are unable to accept late applications. Interviews are planned for week commencing 12th June 2024.

We believe our people should represent the communities, organisations and individuals we work with. Diversity and inclusion is a strategic priority for us as an employer and mental health charity, and we are proud to be signatories of the Business in the Community Race at Work Charter and the Disability Confident Committed Scheme. Applications from under-represented sections of the community are actively encouraged.

If you have a disability, require any additional support or have any questions regarding the role, please contact us. We make reasonable adjustments throughout the recruitment process and during employment. Disabled candidates who meet all the essential person specification criteria will be offered an interview. Therefore, please do ensure you tick the relevant box on the application form and clearly indicate in your application/covering letter if you consider yourself to meet the requirements of the Equality Act 2010 / Disability Discrimination Act 1995.

We are currently operating mostly digital recruitment (including interviews via video conferencing). We have moved to a hybrid working model of a minimum of 2 days per week in the office and the rest working from home..

We look forward to hearing from you!

We're looking for a kind, compassionate and resilient Helpline Administrator to join our IDVA service in Kent.

£25,210.00 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

The role of the Helpline Administrator is to answer calls on the helpline within the helpline opening hours and to provide administrative support for the IDVA team.

This is a 12 month fixed term contract.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

This role will not carry a caseload

Answer calls on the helpline, screen, advise and signpost clients and take details to be passed to the IDVA Team Leader

Carry out administration tasks in line with the role as directed by Team Leader including but not limited to adding new referrals, closing cases and uploading Marac actions

Assisting in the recording and reporting of customer incidents

Developing productive relationships with partner organisations to improve service outcomes and promoting the service to outside agencies and clients

Knowledge of the criminal justice system. Understanding of Marac protocols

Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues

Encouraging and signposting clients to attend relevant programmes when appropriate

Ensuring Look Ahead Health and Safety policies and local protocols are adhered to

Adhering to all other Look Ahead's policies and procedures

Engaging in learning and development activity to increase knowledge and skills

Undertaking any other duties consistent with the grade and nature of the post as assigned by the IDVA Team Leader

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement

Exudes a warm friendly presence and open behaviour v Prefers working as part of a group or team

Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement

Has a practical and logical mind and is naturally well organised

Able to apply the right balance of care and support dependant on the needs of the customer

Thrives on change and enjoys dynamic diverse environments v Is confident with high levels of self-esteem

Is respectful, articulate and sensitive in style of communication

Is motivated towards excellence and improvement of personal performance with a can do attitude

Ability to cope positively with challenging and diverse behaviour

Ability to adhere to Look Ahead's professional boundaries policy

What you'll bring:

Essential:

Good knowledge of the issues domestic abuse victims and survivors face

Desirable:

Previous work with male victims of domestic abuse

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 21st May         Interviews:  24th May

Do you have excellent administration skills and the ability to effectively manage tasks and changing priorities on a day-to-day basis?

Join our charity to help us work towards our mission and make a difference!

• Permanent full-time contract – 37.5 hours per week
• Circa £23,673 per annum + excellent benefits – including life assurance and a health cash plan, see the full list below.
• If you’re looking for a different work life balance, we’re open to seeing applications from candidates who are looking for part time hours or other flexible working options. So please don’t hesitate to let us know when you apply, and we can discuss an appropriate work pattern to suit you.

Love where you work!

Established in 1943, our network of Learning Locations provides day and residential outdoor education courses for all ages. We aim to create outstanding opportunities for everyone to learn about nature.

We value each of our team members and understand that every role is vital to deliver our mission, so, we provide great benefits* to reward and support you while you work with us.

What you’ll be doing

As our HR Administrator you’ll play a key part in ensuring our candidates have a smooth onboarding from start to finish.

Day to day, your to-do list will be filled with everything from initiating references and DBS checks through to creating offer letters and employment contracts, and ensuring new employee’s details are entered into our payroll system accurately so they can be paid correctly.

We are a small, friendly, and busy team. While there is a plenty of work to do and a high standard of accuracy required, we all work together to achieve what needs to be done.

Please refer to the vacancy pack on our website for full details of the responsibilities of the role.

Where you’ll be based

Our Head Office is situated on the same estate as our Preston Montford Field Centre, near Shrewsbury.

The 12-hectare site is managed to provide a rich range of habitats, including ponds, a wildflower meadow, ancient orchard, the remains of a walled garden and even a Bee hotel!

Do you want to be surrounded by nature on your lunch break? This is the role for you!

There will be the option for some remote / home working. Your time in the office will be dependent on our business needs. If this is something you would be interested in, we can discuss this further if you are selected for interview.

Who we’re looking for

You will have a strong administration background and be comfortable working with new software and systems. Experience of working in a HR, Recruitment or Payroll department is advantageous, but full training will be provided on our ways of working. You will also have:

• A great work ethic where aptitude and attitude are key
• A natural pride in the work you produce
• A flexible and adaptive approach able to perform using your own initiative both independently and as a team player
• A professional manner in all that you do
• An empathy with the aims and objectives of Field Studies Council
• A committed and proactive approach to personal development; motivated to learn new skills and overcome new challenges

Sound like the role for you? Come and be part of the team! We look forward to your application.

Your benefits whilst working with us will include:

• Financial - We offer competitive salaries, sick pay, pension schemes, life assurance, 28 days annual holiday entitlement plus bank holidays and a further 2 extra loyalty days dependent on length of service.
• Health and Wellbeing - Eligible employees are automatically provided with a Health Cash Plan which you can use to help pay for routine health appointments as well as give you the ability to seek second opinions from top doctors! We also provide our team members with access to a 24hr Counselling Helpline Service.
• Discounts – When you join the team you are also enrolled into our reward programme which gives you discounts on your favourite brands and opportunities to earn cash back on everyday purchases!
• Additional benefits - We endeavour to offer flexible working options where roles permit and are committed to providing our employees with appropriate quality learning and development opportunities.

The closing date for receipt of your completed application is 9 June 2024.

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place either online or at Field Studies Council Head Office in the week commencing 17 June 2024

Shortlisted applicants will be contacted by email.

Post: Project Administrator

Hours: 37 per week

Salary: £23,048.56 - £269,963.55 (annual increments subject to successful appraisals)

Place of Work: Bolton, Greater Manchester

Reports to: Business Support Service Manager

Overall purpose:

• To provide comprehensive administrative support to individual BACKUP schemes and offices.
• To provide accurate information in relation to scheme and service user accounts.
• To provide accurate and up-to-date information and updates to young people making applications for accommodation and support from the charity
• To support facilities/buildings management including Health and Safety
• To operate in line with and uphold all BACKUP policies and procedures.

Key Responsibilities:

• Provide secretarial and administrative service to the organisation

• Provide financial support

• Provide office and reception services

• Maintain information systems

• Be flexible

• Policies & Legislation

Join Fight Bladder Cancer as our Charity Administrator to provide professional, efficient, and effective administrative support, ensuring the smooth operation of the charity office and our daily business activities. This role supports our team across various functions including patient support, fundraising, HR, and marketing.

Position Overview

• Job Title: Charity Administrator
• Organisation: Fight Bladder Cancer
• Reporting to: Office Manager
• Location: The Village Centre, High Street, Chinnor, Oxfordshire, OX39 4DH
• Employment Type: Part-time (16.5 hours/week)
• Hours: Wednesday, Thursday, & Friday, 9.30am to 3.00pm
• Salary: £14.00 - £15.13 / hour
• Benefits: 8% employer pension contribution
• Annual Leave: 30 days plus 8 bank holidays pro-rata (translates to 13.2 days for someone working 16.5 hours/week)

Interview Date

We plan to conduct face-to-face interviews on Monday, 24th June, at The Village Centre, High Street, Chinnor, Oxfordshire, OX39 4DH. If you are unavailable on that date, we are happy to arrange an alternative.

Key Responsibilities
- Ensure the efficient and effective running of the charity office, handling enquiries by telephone, email, and post.
- Maintain both electronic and hard copy filing systems.
- Deal with visitors in a friendly and professional manner.
- Provide comprehensive administrative support to the charity team, including word processing, managing electronic communications, and maintaining records.
- Make necessary travel arrangements for the charity team.
- Set up meetings, book rooms, and coordinate events as needed.
- Assist with keeping contact databases and records up-to-date, including handling data protection queries.
- Handle and process post and maintain office supplies.
- Draft, type, and dispatch correspondence as requested.
- Attend occasional evening and weekend fundraising and charity events as required.
- Format organisational policies in line with brand guidelines.

 General Responsibilities
- Adhere to and implement all policies and procedures of Fight Bladder Cancer.
- Comply with the Data Protection Act 1998 and relevant organisational policies.
- Safeguard people at risk at all times.
- Undertake training as required.
- Assist with other work, events, and projects as needed.
- Undertake additional tasks as reasonably requested by the charity team.

 Skills Required
- Communication and People Skills: Excellent communication skills to effectively interact with a wide variety of people including staff and supporters.
- Time Management Skills: Strong organisational and time management skills to handle multiple tasks and priorities.
- Information Technology Skills: Competency in Microsoft Office applications including Word, and Excel.
- Problem Solving Skills: Practical, proactive, and able to remain composed and use initiative in various situations.

 Why Choose Fight Bladder Cancer?
As a dedicated and patient-focused organisation, Fight Bladder Cancer is committed to improving the lives of those affected by bladder cancer. Working with us means being part of a team that is passionate about making a real difference in healthcare and patient support. Your role will directly contribute to the smooth operation of our initiatives, helping us to provide essential support and services to our community.

Purpose of Role: 

Working closely with the Management team, the Business Support Admin is a key role within Edinburgh Food Project.  As a small charitable organisation we need an experienced individual to develop and maintain robust administrative and office systems, to ensure the smooth operation of the organisation. 

Responsibilities and Duties 

General Administration 

• Ensure an effective and friendly reception service, including for in person visitors, email and telephone enquiries. 

• Ensure the smooth running of the office so that all services are operating optimally (IT, broadband, telephone, other utilities) and that supplies like stationery are kept replenished. 

• Providing management team support – for example, managing diaries, booking travel, booking key event and minute staff meetings

• Provide sickness and annual leave cover for our Money Advice Service Support Officers 

• Ensure parcels and mail received, are handled in an efficient and timely manner. 

• Ensure the office is kept tidy, organised and welcoming 

Financial Administration 

Provide support to the Finance Lead: 

• Complete general finance admin tasks in an effective and timely manner including, downloading, collating, and filing electronic and paper invoices and bank statements 

• Ensure regular reconciliations of petty cash and donations ensuring cash is counted in an accurate and timely way 

• Set up bank payments for authorisation ensuring accuracy 

HR Administration 

Provide support to the management team: 

• Lead the administrative induction/leaver process for all staff including liaising with IT provider, pension provider, staff benefit providers, and line managers 

• Support the recruitment process for new staff including advertisement of jobs, collating applicant details, issuing interview invitations, and compiling recruitment packs. 

• Ensuring staff training is up to date including booking courses, updating records, and filing certificates

• Support the recruitment of volunteers including checking references, sending welcome emails, and allocating training 

• Ensuring policies and procedures are issues promptly and updated on various systems 

• Ensuring staff timesheets, annual leave, and sick days are processed in accordance with EFP’s policies and procedures