Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone.

We do this by providing a range of services across Manchester to young people and adults. To help us continue our counselling provision to young people we are recruiting to a Counselling Team Leader. This is a Big Lottery funded post, with funding guaranteed to June 2021 and options for continuation funding currently being explored.

Our work is guided by our values of:

Openness

Belonging

Strength

Collaboration

The Counselling Team Leader will support our volunteer counselling placements alongside existing counselling provision.

We would like to work with someone who is experienced, dynamic and passionate about being able to develop and manage accessible counselling services for young people.

Position: Counselling Team Leader

Salary: £29,636 (pro rata)

Hours: 17.5 hours per week

Funding guaranteed until the end of June 2021

(potential to extend subject to funding).

The skills and knowledge that are important to us are:

• Being able to work in an open, supportive and collaborative way
• Experience of delivering and managing counselling services
• Experience of working with young people

You can download the application documents from this listing, or from the Vacancies page of the Manchester Mind website.

All applications must be received by 12noon, Monday 1st February 2021.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Victim Support is looking for an Independent Domestic Violence Advisor based in Rochdale, Greater Manchester to work 37.5 hours per week, Tuesday to Saturday.

Victim Support (VS) is an independent charity for people affected by crime in England and Wales. We work towards a world where people affected by crime or traumatic events get the support they need and respect they deserve.

Your primary role will be to ensure the provision of support and advocacy services to all clients who are experiencing domestic violence referred by Multi Agency Risk Assessment Conference process (MARAC) including cases identified as high risk of serious harm or homicide. You will co-ordinate a multi-agency response that aims to reduce and manage the risk identified. This involves risk assessment, safety planning, and attending court with victims, advising on housing and legal options and service planning.

You must have extensive experience of planning and delivering caseloads, with strong crisis management skills and an understanding of the needs of victims experiencing domestic violence.

You will be required to attend relevant meetings and will provide regular reports to the Operations Manager and also undertake talks and presentations to local groups and agencies, developing networks and partnerships and increasing the role of the service in the community.

Good IT skills, knowledge of criminal justice issues, knowledge of civil orders available to protect victims of domestic violence and an understanding of the effects a court appearance can have on victims and witnesses of crime are also essential requirements.

You will be able to communicate effectively both verbally and in writing with people from all areas of the community and be able to assist with the monitoring, evaluation, and administration of written statistical reports on the project for management and our external funders.

Experience of working with victims of domestic violence and other service providers and agencies in a statutory, voluntary, and social or community setting would be a distinct advantage.

SafeLives accredited IDVA's will commence on the higher level salary of the salary range.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change. In order to apply, please create a profile in our website (jobs section), complete and submit an online application form. If the vacancy has not specified the essential criteria for shortlisting, please use this section to express how your experience and skills are relevant for the role. If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required, along with police vetting.

Victim Support is committed to providing an inclusive and supportive environment for our staff. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We welcome applicants from all communities and as part of our commitment to the Race at Work Charter we would particularly welcome applicants of Black, Asian and Minority Ethnic heritage. We also particularly welcome applications from disabled people and people from LGBT+ Communities.

About us:

PTMWA is a women-led organisation whose vision is to ensure that people, suffering, or at risk of domestic abuse receive appropriate support. We assist recovery by providing safe accommodation, specialist support services and by working in partnership with other agencies. We also run the only museum dedicated to telling the story of women’s fight for the right to vote at our Pankhurst Centre headquarters.

We are a diverse organisation with c31% of our staff identify as BAME, 12% as LGBT+. We span the generations with c11% of staff being aged 18-24 and c25% aged 55-64 and c11% identify as having a disability.

Our staff, volunteers and service users have recently taken time to reflect on who we are and what we do when we are at our best. This reflection showed that we can proudly claim to be: 

Courageous by challenging inequality, stepping forward and making change

Affirming by supporting and inspiring, paying attention to discover what matters

Generous by sharing our skills, creating energetic positive links, and thriving together

Rooted by being secure in our communities, participating and nurturing a sense of belonging

About You:

You will be a pro-active, reliable individual who reflects the values of PTMWA in all that you do. Your qualifications and experiences, whether in paid or voluntary work, will enable you to fulfil the role requirements but it is your attitude and character that will make you a successful team member.

You will enjoy a challenge and actively participate in delivering and developing services of the highest standard.

About the role:

We welcome applications from people seeking part-time (17.5 hours) work as well as full-time (35). All roles are subject to a DBS check and we seek 2 x references, 1 of whom must be your current employer if applicable

Independent Domestic Abuse Advisor – 2.5 roles available

The purpose of this post is to provide professional advice, information and support to survivors of domestic violence and abuse living in the community. This will include the range, effectiveness and suitability of options to improve their safety and that of their children. This advice must be based on a thorough understanding and assessment of risk and its management, as part of a multi-agency risk management strategy or MARAC process.

This role has been assessed and confirmed as open to women only under the Equality Act 2010, schedule 9, part 1

Hours of work: 35 per week

Salary: £23 868.00 per annum

Duration:  2 years subject to continued funding

Annual Leave: 25 days plus Bank Holidays, pro rata for part-time workers

 

Manchester Mind believes in the power of listening and feeling heard and that a better understanding of mental health benefits everyone.

We do this by providing a range of services across Manchester to young people and adults. A valuable part of this work has been the provision of services to children and young people from our Children and Young People Services offices in Levenshulme. The holistic mix of services delivered includes advice, volunteering, mentoring and counselling. The services have been successfully evaluated and involve young people in design, development and delivery.

Our work is guided by our values of:

Openness | Belonging | Strength | Collaboration

The Service Manager will support staff and play a strategic role in developing the delivery of high quality young people-led services.

We would like to work with someone who is experienced, dynamic and passionate about being able to develop our services for children and young people.

Position: Service Manager, Children & Young People Services

Salary: £35,934

Hours: 35 hours per week

Funding guaranteed until the end of December 2021

(with potential to extend subject to funding).

The skills and knowledge that are important to us are:

• Being able to work in an open, supportive and collaborative way.
• Experience of managing and developing mental health services for young people.
• Experience of working strategically.

You can download the application documents from this listing, or from the Vacancies page of the Manchester Mind website.

All applications must be received by 12noon, Monday 1st February 2021.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

We have an exciting opportunity for a Maintenance Worker to join the City Hearts team. This person will
be key in helping us to provide the safe and secure environment for our clients. The role involves
undertaking in general maintenance and basic repair work across our safe-houses. They will be able to
plan and prioritise tasks as well as work reactively if or when an emergency arises.

• Minor electrical/heating/plumbing maintenance work (nothing that requires a license).
• Decorating property where required (painting patching etc.)
• Garden maintenance
• Minor joinery work (fixing doors/cupboards/ patching small holes)
• Assessing raised/identifying works/defects and determining whether we can fix in house or if
license contractors are required and communicating with contractors.
• Pricing up cost of repairs and rectifications i.e. sourcing cost of materials/ supplies
• Identify potential hazards/ issues that need to be addressed and feedback to Facilities Manager
• To carry out maintenance duties within the office environment and within City Hearts client
accommodation
• To have a keen eye for detail and take personal responsibility for the quality of work carried out
• To respond to the direction of the Facilities Manager and work in partnership with the wider team
of City Hearts to uphold a high standard of accommodation
• To prioritise effectively and manage and organize time independently
• To carry out work in a timely and appropriate manner, maintaining sensitivity to the
accommodation environment at all times
• To liaise with City Hearts support staff regarding minor repairs and feedback on any work carried
out
• To support the Facilities Manager in their duties
• To be available for out of hours support on a rota basis

Senior Support Worker

Are you currently a Support Worker looking to move into a Senior Support Worker position? Are you interested in a career where you will make a real difference to young people’s lives? Do you understand the challenges which young people face in daily life? Maybe a career with their organisation is for you…

They are currently looking for a Senior Support Worker, or an experienced Support Worker looking to develop into a senior post. You support the Deputy and Residential Manager in supervising a team of staff with the aim to help their young people move into independent living in the future.

You will be based within their Residential Home in Bury working shifts over a 37.5 hour week consisting of earlies, lates and occasional sleep ins & nights when required to support the services, so flexibility is required.

Company Benefits

- Competitive pay (£10.43 p/h + £100 bonus after completing 6-month probation)
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Access to our 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as a Senior Support Worker

- To carry out direct and indirect care of young people with complex mental health needs
- To work in a team, giving the highest standard of care possible to the young people.
- To work alongside the Deputy and Residential Manager to support with the management of staff and smooth running of the home
- To closely follow individual care plans and support young people with education, shopping, and social and leisure activities.
- To carry out multiple interventions involving the delivery of care to young people
- To promote independence amongst the young people
- To provide support, advice and information to the young people, parents and other carers
- To carry out further duties as per our attached document (Writing reports, general office admin, etc.)

Requirements of a Senior Support Worker

- NVQ Level 2 qualification or equivalent within Care
- Flexibility - Your role will involve working shifts including sleep ins/weekends/Bank Holidays
- Good verbal communication skills and the ability to listen to others
- Good written skills and the ability to write basic reports and record information accurately
- IT Literate (Able to write emails and use Microsoft Office)
- An understanding of the issues around confidentiality
- An understanding of safeguarding
- Professional working boundaries between staff and service users
- Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria

- Full UK Driving Licence
- Previous experience of working with young people who have mental health needs

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Monday 15th February.

Please note that they do not accept CV’s and the application must be completed in full.

Please note that interviews will be held over Microsoft Teams as a video interview.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 96443

We are looking for an enthusiastic and dedicated Senior Support Worker within our North Manchester Learning Disabilities /Mental Health Service to provide person-centred support to people with learning disabilities and other mental health needs living in their own homes.

Working with a small highly skilled team of support workers, you will assist the Registered Team Manager and Support Coordinator in the management and provision of 24-hour support across flats within a supported living setting.

You must have a good understanding of learning disabilities and person-centred practice as well as a commitment to developing the service and the staff team.

You will be responsible for:

• Maximising service user outcomes by working closely with the service user, their family and friends, staff and involved professionals
• Developing and managing staff, including staff training, supervision and appraisal
• Supporting managers with business planning and service developments
• Supporting managers with Quality Assurance and CQC compliance
• Auditing of service paperwork on a monthly basis

In return, we offer a full induction and training program and manager support.

Relevant and transferable skills, as well as experience of working with individuals with learning disabilities, are essential within this post

We are seeking a highly skilled and dedicated Independent Sexual Violence Advisor to work collaboratively within an integrated team of counsellors and pathway navigators. The ISVA will provide a trauma informed, service-user led service support to survivors of both recent and non-recent abuse and support clients in coping with and recovering from their experience of abuse/trauma. The post is based in Macclesfield with travel around Cheshire East.

Creative Support is a national, fast-growing not-for-profit organisation providing support to individuals with a wide range of care needs. We are seeking individuals to join our South Manchester Mental Health Service based in Northenden.

We are looking for a respectful, warm and experienced individual to work at our 24-hour supported accommodation service for 5 females who have severe and enduring mental health needs. We strive to ensure all support and risk management is bespoke to each person we provide a service for.

We are seeking a person who has a real interest and commitment to high-quality social care provision.  You will have previous experience of working with people mental health needs and be enthusiastic to work in services that have recovery based-approaches. You will be part of a team and receive supervision throughout the probationary process to ensure you have the knowledge and skills needed. As well as providing direct care and support, you will have the opportunity to act as a Key Worker supporting people to achieve their dreams and ambitions.
Senior Support Worker Duties:

• Assisting the management team with the co-ordination and operational management of our mental health supported accommodation service
• Ensuring that a high-quality service is maintained at all times.
• Ensuring support is provided to service users with mental health needs, increasing independence for move-on from the service.
• Supporting the delivery of CQC registered personal care where applicable and ensuring the support team deliver this as designed in support/care plans.
• Holding delegated responsibility for key functions and tasks.

Experience is essential for this role. We run well established services and are able to offer the support needed to develop in the role.

Benefits of working with Creative Support:

• Free 24/7 counselling and employee support programme,
• Competitive pay and a pension with company contribution and 28 days annual leave,
• Company paid enhanced DBS for all staff,
• All our staff are supported 24/7 by our out-of-hours teams,
• Support to complete the nationally recognised Care Certificate and Social Care Diploma.

This role is exempt from section 7 2e of the SDA

Deputy Manager - Eating Disorders

Are you a Deputy Manager who understands the challenges young people face in day to day life? Do you have previous supervisory experience? Do you like the idea of working for a business who offer therapeutic and non-restraint support to young people?

Our client provides residential services for young people aged 16-30 years old who have been discharged from psychiatric inpatient stays or may have experienced previous admissions and/or placement breakdowns. The young people they care for often require a high level of support and dynamic approach to risk management in order to support problems they may have with self-harming, behaviour and emotional regulation. Their aim is to support the young people using a therapeutic, least restrictive approach to live in a non-secure community setting and to achieve their individual goals in preparation for transition to adult life.

They are excited to announce the opening of their new Residential Service based in Lostock, Bolton, where they are looking for a kind, caring and empathetic Deputy Manager to join their professional 5-bed service, assisting in the management of staff within the service.

Your role will involve supporting the Registered Manager in ensuring the smooth running of the residential home, providing support to Young People with complex and challenging eating disorders, where you will work towards keeping them safe and progressing with their recovery, whilst maintaining appropriate boundaries and at times supporting severely underweight patients. You will play a key part in developing this new service and will have the opportunity to utilise and develop your skills to make this an outstanding service.

You will be required to work Monday - Friday working 37.5 hour working week. Flexibility will be required to support occasionally with evening, sleep ins and weekends shifts.

Company Benefits:

- Competitive salary (£22,491 - £26,003, dependant on experience & qualifications)
- £100 bonus after completing 6-month probation
- 22 days holiday + 8 bank holidays (Rising to 27 days holiday plus bank holidays with service)
- Excellent Learning and Development opportunities (NVQ Level 3 in Adult Health & Social Care)
- Enhanced company pension
- Life Assurance (2 x annual salary)
- Enhanced maternity/paternity leave
- Paid Induction (Running over 3 days)
- Free on-site parking
- Paid Enhanced DBS check
- Access to our 24-hour Wellbeing Support Portal/ Employee Assistance Programme
- Online shopping discounts, free eye tests and various other benefits
- The opportunity for internal promotions & progression
- Refer a Friend Scheme (Up to £500 per referral)
- Regular social events and recognition schemes (‘Employee of the year awards’, Summer & Christmas parties)

Your role as Deputy Manager

- To facilitate the young people in achieving and retaining as much independent control over their lives as appropriate working alongside the mental health recovery star.
- To develop therapeutic relationships with the young people experiencing eating disorders and work closely with their families and carers communicating effectively to provide ongoing engagement
- Follow the young person’s individual care plans, to administer medication to the young people as prescribed, accurately maintaining appropriate records. Responsible for ordering, checking in stock control of the young persons prescribed medication and maintaining systems to ensure effective stock management of all products.
- To complete observations of mealtime’s either on a 1:1 basis with young people or to observe and monitor the dietary intake at key times throughout the day when support staff are supporting directly.
- To co-operate with other team members to ensure the service meets any therapeutic needs of the young people, which are conducive to recovery.
- To be actively involved in the admission, assessment, implementation and discharge of young people and their care.
- Ensure the staff team adhere to high levels of hygiene and infection control systems are maintained
- To work with Registered Manager to ensure effective staff inductions and probationary reviews take place. To carry out supervisions, appraisals, assessments and team meetings when required, ensuring the home is a friendly, supportive and caring environment.
- Once trained to provide and carry out clinical duties necessary to meet the young people’s health needs on a daily basis, such as observations. Ensure that young people are receiving advice, care, and regular health checks to ensure their physical and mental wellbeing. Promote nutrition, relaxation, exercise, and healthy lifestyles.
- To work with People Services in relation to employee relations concerns and when conducting any fact finds, formal investigations ensuring reports are presented to a high standard.
- To support the Registered Manager in managing work leave requests, annual leave allowances and absence management ensuring review meetings are conducted when staff meet the prescribed triggers.
- To be an active and encouraging Manager, establish and maintain effective communication and good relationships with the young people, relatives, employees in the home and with other externally such as professionals in the caring environment, outside supplies, agencies.
- To support the Registered Manager with effective quality assurance accounts and delegate and act upon actions plans as required

Requirements of Deputy Manager

- Full UK Driving Licence & access to a vehicle for work purposes
- Experience of working within residential services
- Previous experience of working with service users who have eating disorders
- Minimum of 12 months supervisory management experience
- NVQ Level 3 in Health and Social Care or equivalent
- Willingness to work towards Level 5 Diploma in Leadership and Management
- A good understanding of Nutrition
- Experience of working with Quality Care Commission (CQC) or Ofsted registered services
- Ability to lead and manage a staff team to achieve highest possible standards for the service, staff, and young people

If you are interested in joining an enthusiastic, motivated business who thrive in developing and rebuilding young people and young adults with complex difficulties then please submit your application by Friday 12th February.

To support their commitment as a COVID-19 Secure employer, all of their interviews will be held over video platform.

Our client operates a safer recruitment process and as part of this process the successful candidate will be subject to an enhanced DBS check.

They are an equal opportunities employer who values diversity and positively encourages applications of all ages from all sections of the community.

They reserve the right to close the advert early, should they appoint a suitable candidate.

Ref: 96381

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Female Recovery Worker.

Right now, our Women’s Supported Housing service in Manchester is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

We are looking for female applicants only for this role as it is an all women’s service.

The Equality Act 2010, Schedule 9, Part 1, Paragraph 1 applies to this post.

This is a 12 month fixed-term contract covering maternity leave, working full-time at 37.5 hours a week.

The salary for this role is £17,604.00 per annum with progression up to £17,830.00 per annum.

Closing date: 29th January 2021 at 11:59pm.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

You’ve got a good understanding of mental health issues and really enjoy supporting others to achieve independence and lead their own recovery. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Recovery Worker.

Right now, our 24 hour Supported Housing service in Tameside is looking for someone like you to support the people who use our services to maintain their tenancy and independence in the community. Not only are we committed to putting them at the heart of everything we do, we recognise they should be involved in decisions that affect their future too. That’s why we need you to inspire and support them to lead their own recovery. So, whether it’s helping to come up with a personal support plan that will see them achieve their goals and aspirations, developing domestic and finance management skills or accessing work, leisure or educational opportunities, your empathy, enthusiasm and compassion will have every chance to shine. Entering accurate case notes onto our IT system will be important too. And, when it comes to regularly liaising with GP surgeries, the local council, charities etc. or promoting the service within the community, again, we'll count on you.

The chances are, you already work in the mental health field. What is for certain is that you’re caring, consistent, flexible and creative, work well under pressure, know how to connect with people at all levels and, like us, are keen to break down the stigma of mental health. Oh and you’re happy working independently or, as a valued member of our team, being part of a weekly rota system and available for on call duties.

There are two permanent, full-time posts available at 37.5 hours per week and one permanent, part time post available at 18.75 hours per week.

Please note that the post-holder will be required to work a minimum of one sleep-in shift per week.

The salary for this post is £17,004.00 with potential earnings of up to £17,230.00 per annum (pro-rata).

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.

This is a rolling recruitment process, shortlisted candidates will be interviewed as and when they apply.

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

Creative Support is a non-profit provider of person-centred care and support to older people, people with learning disabilities, mental health needs, and autism spectrum conditions.

We are recruiting an experienced practitioner for the role of Senior Support Worker to provide person-centred care and support to people with mental health needs at our service in Prestwich.

Your role will include:
• Providing practical and emotional support to service users in line with Personal Support Plans
• Identifying and accessing opportunities with service users to gain independence and confidence
• Supervising staff and managing staff resources efficiently to meet the needs of the service
• Collaborating with service users, families, and involved professionals to provide a consistent and coordinated service that maximises outcomes for service users

A minimum of two years’ experience of providing care and support to people with mental health needs is essential for this role. It is desirable that you have experience of supporting and supervising a staff team. A clean driving licence and access to a car is beneficial.

You are expected to work flexibly on a rota to meet the needs of the service, including evenings, weekends, sleep-ins, and bank holidays.

This position offers the opportunity to work in an environment that challenges and encourages personal and professional development. Creative Support has obtained Investors in People Silver status. You will receive ongoing training regarding the client group you work with, managerial qualifications, and up-to-date training regarding changes to the law governing social care.

Morgan Hunt are currently working with a number of Housing Associations across Greater Manchester who are looking to speak to experience candidates within the Housing sector.

As a Housing Officer you will deliver high quality customer and neighbourhood focused services in respect of ASB, lettings, tenancy and estate management, health ad well being. You will be responsible for day to day engagement with customer to understand their needs and develop focused action plans that meet these goals.

Responsibilities include;

• Management of a patch of properties within a designated area - developing strong, effective working relationships in order to deliver customer and neighbourhood focused services
• Monitoring ASB behaviour and tenancy breaches and identify the appropriate solution
• Attending multi agency meetings with external stakeholders such as Police and YOT's
• Allocating properties using the Choice Based Lettings system before completing affordability assessment and pre tenancy paperwork
• Carrying out property viewing with prospective tenants and agree sign ups

As a Housing Officer, you will;

• Have extensive experience in a role a Housing Officer / Neighbourhood Officer delivery customer focused tenancy and estate based services that support sustainability
• Have the ability to work using your own initiative in a fast paced environment
• Have the ability to adapt to changing work demands and complex challenges

A car driver is also beneficial for the role of a Housing Officer, although most roles are home based / agile working given the current circumstances.

If you feel you have the required experience for this role, please send a current CV or call 0161 838 3616.

Morgan Hunt is a multi-award-winning recruitment Business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to temporary vacancies. Morgan Hunt is an equal opportunities employer, job suitability are assessed on merit in accordance with their skills, qualifications and abilities to perform the relevant duties required in a particular role.