Team manager jobs in barnet, norfolk

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Job title: Internally this role is known as Partnership Development Lead (New Business)

Location: Based in London, E1. This is a hybrid role with homeworking available in line with Crisis’ Hybrid Working Policy. There is an expectation to be in the office one day a week. There will need to be flexibility to travel to meet with key prospects.

Contract: 12-month fixed term contract, parental leave cover

About the role:

At Crisis, we’re on a mission to end homelessness. We want to work with more businesses who can help make this happen. This is an important leadership role within Corporate Partnerships. We’re looking for someone to lead our new partnerships team to identify, cultivate and secure new high-value corporate partnerships, achieving income targets in-year and into the future. We’ve got big ambitions for income growth; we’re looking for someone to join us on this exciting journey to end homelessness.

You’ll be responsible for collaborating across Crisis to help build and convert our high-value pipeline. We’ve got big, bold ambitions for income growth in corporate partnerships. We’re looking for someone who is a self-starter, who isn’t afraid to try new things, take risks and be entrepreneurial, as well as having a proven track record of winning big. Being equitable is important to us; this role will be essential in helping to win new corporate partnerships that help us advocate for others and challenge injustice.

About you:

• You know how to win big, bold high six-seven figure commercial, brand and strategic partnerships that deliver income and awareness, and you can lead others to do the same.

• You’ve developed winning sector and team strategies, as well as a high-value pipeline of diverse corporate opportunities.

• You’ve got experience of developing compelling propositions for a wide range of corporate prospects, working with others across the organisation to build these.

• You know what a fantastic opportunity looks like across a range of types of corporate partnership; you can accurately value these and know what to prioritise.

• You’re a brilliant leader. You can build strong relationships with people inside and outside of your organisation, and you can inspire and motivate your team to achieve success.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Thursday 29 May 2025 23:55

Interview date and location:

• First interviews will be held online via MS Teams on Tuesday 10 and Wednesday 11 June.
• Second interviews will be Tuesday 17 June, ideally in person.

Interview process: The first interview will include a range of competency-based questions. There will be a presentation task in the second interview, which will be in person.

Can I use Artificial Intelligence (AI) technology for my application?
We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.

Registered Charity Numbers: E&W1082947, SC040094

Are you a visual storyteller with a passion for design that inspires action? Do you want to help shape the brand of a modern, vibrant, and inclusive organisation that empowers young people across the globe?

We are looking for a talented and visionary Graphic Designer to join our team at a pivotal time. In this newly created in-house role, you will be instrumental in helping to evolve and elevate the visual identity of the Duke of Edinburgh’s International Award Foundation, ensuring our brand resonates with young people and decision-makers, and reflects the power of non-formal education worldwide.

From refreshing our global brand to designing dynamic content and campaign materials, your creativity will help drive awareness, engagement, and participation in the Award. You'll work collaboratively with teams across the Foundation and our international network, producing materials that not only look great, but carry real meaning and purpose.

Key responsibilities

• Brand Development & Identity: Lead creative development to refresh our brand so that it communicates impact, celebrates young people, and demonstrates our vision and values
   
• Visual Storytelling & Content Design: Translate complex ideas and data into accessible and visually engaging formats by creating assets for campaigns, content series, publications and digital platforms— including social media graphics, short-form videos and animations, marketing materials, reports, infographics, toolkits, and event assets
   
• Innovation & Accessibility: Stay informed on design trends and youth visual culture to bring fresh ideas, a user-centred mindset, and an inclusive approach that keeps our visual storytelling current and compelling, whilst ensuring accessibility and cultural relevance to young people across the world
• Internal Support: Work with teams across the organisation to develop brand-aligned guidelines, templates, resources, and capacity-building in visual communication principles

Venn Group is delighted to be working with a leading membership organisation to recruit a HR Advisor on a 4 month interim contract. This role will play a key role in reviewing and updating HR policies and procedures aligned with best practice and employment law.

Key responsibilities of the role:

• Draft and revise HR policies and procedures in line with UK employment legislation and best practice, collaborating with key HR stakeholders.
• Identify, prioritise and update outdated policies based on significance and time since last review
• Work with the Governance team to keep the policy register current and compliant
• Engage with staff representatives in the consultation process for all new and revised HR policies, and complete equality impact assessments as required
• Prepare documentation for policy approval and ensure timely scheduling for review by the Risk Management Board and other relevant decision-making groups
• Work alongside the Head of HR to present policies for approval at senior leadership or committee level
• Communicate policy updates across the organisation, share them with the HR team, and publish final versions on the staff intranet
• Support managers and HR business partners in applying new policies in practice and help develop a regular review schedule

Ideal candidate profile:

• CIPD Level 3 or equivalent qualification (desirable)
• Proven experience in generalist HR roles with a solid understanding of UK employment law and diversity and inclusion practices
• Strong written communication and interpersonal abilities to build relationships and produce professional documentation
• Skilled in conducting research and applying findings to inform HR practices and policies

Agency reference number: J88726

Duration: 4 month interim contract, subject to further extension

Pay rate: £22-£25 per hour

Working hours: Full time

Working pattern: Remote

Start date: ASAP

This vacancy will be actively shortlisted so early applications are encouraged to avoid missing out.

Venn Group is an equal opportunities employment business and employment agency and welcomes applications from all candidates.

We are thrilled to be supporting a leading arts university, based in London, in their search for a permanent Student Data and Management Information Officer. The post holder will be responsible for ensuring effective and high-quality student data collection and reporting student data. They will also assist in the preparation and maintenance of the student academic timetable.

This is a full time role, starting as soon as possible, and will be based on site 3 days per week in central London, and the remainder remote.

The role involves undertaking development of new system processes under the direction of the Student Data and Management Information (SDMI) Manager. As part of this, the post-holder will be expected to have a good understanding of the student database (Tribal - SITS:Vision), in order to help establish robust working practices. This means working closely with the IT team.

Main duties and responsibilities will include:

• To support the production and submission of statutory student data returns to external agencies (e.g. HESA, OfS).
• To create and maintain a range of reports
• To enhance student data quality by ensuring adherence with applicable statutory body standards
• To use specialist knowledge and experience to identify issues and establish areas for service or process improvement.
• To handle queries and take an active approach to problem-solving

In order to be considered for this role, you will need to be familiar with SITS functionality with in-depth knowledge of one or two component areas of SITS Records Systems e.g. CAMS, MAS, SRS, e:Vision, and k nowledge of relevant issues in HE, particularly those relevant to student data and records management.

This post is looking to start as soon as possible, so you will need to be available immediately or at short notice in order to be considered.

If you are interested in finding out more information about this new opportunity, please register your interest below and submit your CV in Word format. Applications will be reviewed on a rolling basis, so please be sure to submit your details as soon as possible.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.

ID: 1461 Toy Appeal Campaign Assistant 

Service: External Engagement (Fundraising and Comms)

Salary: Grade 1 Point 10: £23,493 FTE per annum + Inner London weighting

Location: London. Hybrid. Two days per week in Central London with the other three days home working if desired.  Our office space is wheelchair accessible.

Hours: 37 hours per week (full-time) 

Contract: Temporary 24-week contract 

From early/mid July through to mid January 2026  

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the 

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

The Toy Appeal Campaign Assistant plays a vital role in helping to coordinate Family Action’s Christmas Toy Appeal campaign, liaising with companies, groups, our services and partner charities to ensure the timely delivery of over 10,000 toys and gifts to disadvantaged children and young people.   

If you are an enthusiastic individual who works well under pressure and wants to make a significant difference to thousands of children over Christmas, then this role is for you! You will gain experience in being involved in a large project and work across multiple teams including fundraising and marketing.     

Main Responsibilities:

1. Acting as a first point of contact for the Toy Appeal, responding to enquires from organisations wishing to take part in the appeal, as well as internal colleagues receiving gifts for service users.   

2. Responding to all enquiries in a timely and professional manner.  

3. Matching gift requests with pledges from donors and preparing information on gift requests.  

4. Maintaining a live list of all requests for gifts from approx. 60 services and projects, and over 100 companies and community groups, updating as matches are made and requests are filled.   

5. Building positive relationships with corporate donors through written and verbal communications, including email, telephone and occasionally meetings/visits where appropriate.   

6. Co-ordinating deliveries of gifts from donors to projects, ensuring needs and requirements of both parties are met.   

7. Accurately creating and maintaining donor and donation records on Family Action’s Salesforce based CRM system.  

8. Assisting the Corporate Partnerships Manager and Fundraising Administrator with donation processing and administration.   

9. Stewarding Toy Appeal fundraisers, encouraging the use of fundraising platforms such as JustGiving, providing fundraising materials and sharing the impact of their fundraising.

10. Researching to find suppliers for gifts that need to be purchased using donated funds.   

11. Supporting the Marketing and Communications team by providing regular information and updates about the appeal.   

12. To ensure you have an understanding (appropriate to your role) of, and comply with Family Action’s procedures for promoting and safeguarding the welfare of children and vulnerable adults.

13. To be able to evidence Family Action’s values at all times, which underpin Family Action’s mission of ‘building stronger families’ by: 

• Being ‘people focused’  

• Reflecting a ‘can do’ approach  

• Striving for excellence in everything we do  

• Having mutual respect for everyone we work with, work for and support through our services  

14. Embrace and implement Family Action’s Equality & Diversity Policy in every aspect of your work and positively promote its principles amongst colleagues, service users and other members of the community.   

15. Comply with Family Action’s Health and Safety and Data Protection policies and protect your own and others’ health, safety and welfare.  

16. Work flexibly as may be required by the needs of the service and carry out any other reasonable duties as required.    

Main Requirements (for details check the job description and person specification):

Essential  

1. Ability to work effectively under pressure and juggle multiple tasks  – we have a tight window to coordinate thousands of presents!   

2. Excellent verbal and written communication skills – you’ll be the main contact for companies, community groups and our services and will need to communicate effectively over the phone and by email, representing Family Action in a professional manner.  

3. Highly organised – we’re looking for someone who can handle a big excel spreadsheet and is confident with organising logistics.  

4. Passion, enthusiasm and a love for all things Christmassy!   

Desirable  

5. Experience in an office environment  

6. Experience coordinating fundraising or donations campaigns  

7. Experience using a CRM system  

To Apply:

• Click the “Apply Now” link below and fill out our digital application form

• Closing Date: Monday 9th June 2025 at 23:59

• To learn more about Family Action: Careers

Interviews are scheduled to take place from 16th- 24th June 2025 in-person or virtually, with slots throughout the working day and early/late slots available. 

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: katrina.fritsch (full email address available on the advert document).

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

IPSEA training to Level 2 is required for this role.  Further training and qualifications will be offered and supported.

This role is to support SENDIASS - The Special Educational Needs and Disabilities Information Advice and Support Services and to lead on Youth Facilitator role.

Centre 404 is a leading charity based in North London with an excellent reputation for providing high quality services to children and adults with learning disabilities and their families. This role will be part of our Children, Young People, Families and Engagement service that works with family carers of children and adults who have a learning disability and offers advice, training, support and events throughout the year.

This is an ideal opportunity for an effective and confident individual to bring SEND expertise to the team within a supportive and collaborative environment.

The role will involve providing impartial information, advice and support to parents of children and young people, and young people themselves, who have Special Educational Needs and/or a disability so they can make appropriate, informed decisions about their education - in line with the SEND Code of Practice (2015) and relevant legislation.

You will obtain and process referrals and provide support and expertise at all points along the SEN journey for service users and their families.  You will partner with a range of other organisations; local and national, voluntary and community and will variably act as advocate, mediator, facilitator and supporter in the best interests of the children, young people and parents within the service

Knowledge of local authority processes, national policies and legislation and relevant SEND issues will be essential to this role alongside organisational expertise and a real desire to engage with users in order to create and deliver a range of events and activities as part of the sider Supporting Families team.

This is a potentially hugely rewarding role for an individual with significant experience of the SEND Code of Practice offering challenge, autonomy and opportunities for development within a growing organisation.

Job Purpose

This role sits within our new forensic Women’s Nova Roots service, which is a peer led service for women who are leaving forensic services, based in West London. The service will be open 3 days a week: one weekday evening out of hours and three weekends a month (flexible weekend pattern and times can be arranged).

The aim of the service is to support women who are leaving forensic care to re-integrate into society by offering a community social hub. The focus of the service is to provide social engagement, relaxation and a touch point for out of hours forensic support. The Women’s Hub will provide face-to-face holistic group support, offer psychoeducation and health workshops tailored and coproduced to the direct needs of clients, offer peer-led groups which will be co-designed and led by the clients accessing the hub. We will also offer a range of activities onsite.

Nova Roots will be an extension of the existing support offered by the Specialist Community Forensic Team (SCFT), offering out of hours social support. All referrals into the hub will be directly from the SCFTs and local hospitals.

The Nova Roots will be staffed with 1 part time Project Coordinator and 4 Forensic/Peer Led Volunteers – with Service Manager oversight. The Project Coordinator will work directly and closely with the SCFTs.

The Role

The role of the Nova Roots Project Coordinator is to arrange and coordinate a range of psychoeducation, health and peer-led workshops which will be delivered 3 times a week. The Nova Roots Project Coordinator will be responsible for managing the 4 peer-led volunteers and oversight of the site 3 days a week. The Nova Roots Project Coordinator will also be required to be in regular communication with the SCFTs.

The role will require hybrid working: onsite when the hub is open and 1 day of planning/coordination which can be worked remotely on a rota basis.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience of working within forensic services
• Understanding and experience of challenges for forensic leavers (social, health, welfare, interpersonal)
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with those in crisis and challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Understanding safeguarding adults and children processes and legal requirements
• Understanding of social issues such as debt, housing and welfare benefits
• Promoting people’ rights and responsibilities
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g., CATT, Emergency Duty Teams, CAMHS, Safe Space, SCFT etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative and management support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans
• Actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in forensic mental health services and with clients experiencing mental health distress, crisis and forensic/criminal backgrounds
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Minimum 1 year of project coordination/management
• Experience of facilitating workshops/group sessions
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approaGood communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours, during the day and on weekends
• Staff within this role will be considered key workers, so in the event of a government lockdown, staff will be expected to continue working
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations

JOB PURPOSE 

The Event Coordinator will be responsible for organising, coordinating, and providing logistical support for a range of both external and internal events for Start Network. The post-holder will possess excellent communication and organisation skills to ensure effective collaboration with colleagues, members and external stakeholders. 

The Event Coordinator will be expected to manage events within an agreed budget, delivering high-quality and engaging experiences. They will also be adept at negotiating with suppliers and vendors, and have a flexible, solutions-focused approach to handling challenges. 

This role sits within the Communications team and will report to the Communications Manager, while working closely with various teams across the organisation.

The key focus of the role will be the planning, coordination, and execution of Start Network’s flagship membership events, including the Annual Assembly and Hub Events (Hub Connect and Hub Fellowship). 

The Event Coordinator will also support the organisation’s participation in external events in close collaboration with the Advocacy team. 

We are thrilled to be working in partnership with Honeypot Children’s Charity who are looking for a Corporate and Community Fundraising Executive responsible for maximising fundraising income from a pipeline of existing, and new, corporate partners and community groups.

With headquarters in London, and three respite houses situated in the South of England, Wales and Scotland, Honeypot supports young carers aged 5 to 12 years old, who perform a surrogate adult role as a carer for a loved one, often single-handedly, and whose wellbeing is at significant risk, leading to anxiety, isolation, poor confidence, and low self-esteem.

Reporting to the Senior Corporate Partnerships Manager, you will be responsible for growing support from businesses (currently 30 small corporates) plus local groups. You’ll manage existing partners and build new relationships to hit a £150K annual target. 

The successful candidate will:

• Have a minimum of two years’ experience in Fundraising
• Demonstrate strong relationship-building and networking skills.
• Have excellent communication skills (verbal and written) with the ability to deliver persuasive and dynamic presentations.
• Be analytical in approach to tracking performance and impact.
• Bring a creative approach, to create persuasive employee engagement and CSR campaigns, and exciting community events and fundraising campaigns that inspire support. 
• Ensure attention to detail and maintain accurate records of donor and sponsorship activities on CRM system with good working knowledge of MS Office

If you are target driven and ambitious, can work effectively on your own, and as part of a team, have good knowledge of fundraising regulations and best practices, and are happy to work flexible hours then please get in touch.

Please note: that you will be required to travel easily within the London area to attend community and corporate events.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Hammersmith, London – hybrid, minimum 2 days per week in office​Closing date for applications: 24 May 2025

However, applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment

Assistant Director of Network Development and Impact
Reporting To: Director of Network Development and Impact
Manages: Head of Volunteering, Head of Practice and Learning (vacant role, managing Learning and Development Manager and 2x Practice Leads in interim) and Head of Design and Impact (new role, managing Data Analyst in interim)
Location: Remote (occasional travel to Leicester office & other UK locations as necessary)
Contract: Permanent
Salary: £58,000 per annum
Hours: Full time (36 hours per week)

About Home-Start UK

Home-Start is a federated charity consisting of a central national office – Home-Start UK - and over 170 geographically dispersed local Home-Start organisations, all working together under the same identity.

We recognise that being a parent has never been easy. Every Home-Start volunteer is trained to work alongside parents to overcome the challenges they are facing. We work with parents to build on their strengths and give them the support that they tell us they need. We offer no judgement – just compassionate, confidential help and expert support. This peer-to-peer support is key to the difference Home-Start makes and often our volunteers have lived experience of the challenges their families are facing themselves.

About The Role

The Assistant Director of Network Development and Impact leads our strategic programme of work to enable sustainability, growth, inclusion and impact across the Home-Start federation. With a deep understanding of programme and service development, and a commitment to insight-led decision-making, the postholder will lead a more strategic, data-informed approach to how we grow and strengthen our network’s collective impact.

As a member of our senior leadership team, they will provide inspiring, strong and supportive leadership to teams delivering ongoing activities and planned projects, and to foster cohesion and alignment across Home-Start UK and the Home-Start network. They will work across the organisation and with partners to ensure our programmes of work evolve to meet emerging needs and to deliver meaningful, measurable change over time.

This senior leadership role has oversight of teams who are leading work to:

• Harness the brilliant leadership, expertise and innovation that exists across our network so that we are working collaboratively to grow our reach and impact nationally.
• Enable strong leadership, governance and relationships across the network, so that we can make the most of the strengths and opportunities of our federated model.
• Build a culture of inclusion, strengthen diversity and representation across our teams, ensure accessibility and equity throughout our work, and grow our voice for equity, equality and anti-racism.
• Designing and driving forward major programmes and initiatives to deliver our strategic ambitions for growth, voice, inclusion and impact.
• Deliver evidence-led and policy-informed portfolio of practice development and quality improvement, which is responsive to the needs of local Home-Starts and the children, families and communities they are supporting.
• Support and enable accessible, inclusive, high quality and rewarding volunteering experiences across the network, to grow volunteering numbers as part of wider supporter engagement.
• Establish a high-quality, federation-wide learning and development offer, embedding a culture where individuals and organisations can learn and grow.
• Better understand and demonstrate our impact for children and families, and ensure our programme of network and practice development is informed by evidence, data and insights.

This is a new role leading a growing team, and there will be a strong focus on working collaboratively with colleagues across Home-Start UK and the Home-Start network to develop the programmes and partnerships needed to achieve our vision for children and families.

Closing date for applications is Wednesday 11th June at 4pm.

Interviews will take place virtually on Tuesday 24th June.

Second interviews will be held in-person on Wednesday 2nd July (location: Leicester).

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Home-Start UK is committed to Equality of Opportunity and Diversity. We wish to encourage applications from all parts of the community irrespective of gender, race, colour, age, sexual orientation or disability. Appointments will be based on merit, following an open and clear selection process.

No agencies please.

We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next. 

The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications. 

What you’ll do

• Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
• Help to develop and deliver compelling content for our social media channels.
• Optimise and improve website content, ensuring consideration of SEO and UX.
• Edit and deliver video content for our channels, alongside other digital assets.
• Provide critical operational support for our channels, content planning and the wider team. 
• Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.

What you’ll need

• An interest in creating digital content that inspires, motivates and engages our audiences. 
• Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences. 
• Experience in using bulk email platforms and content management systems
• Experience in writing and creating content for social media and websites
• An interest in using audience insight to inform communications
• Ability to multitask and manage a busy workload

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are currently looking for an experienced Head of Production to join our Production Department on a full time, permanent position.

The Head of Production will play a pivotal role in delivering our world-class events ranging from contemporary and classical music, theatre, dance and literature, and commercial events such as graduations, film premiers and conferences.

Working closely with the Director of Technical Production, the successful candidate will lead on production planning, refine processes, and champion knowledge sharing. You’ll empower our dedicated team to thrive in a fast-moving, creative environment, ensuring we’re not just delivering today’s programme, but developing a future-ready, energised production team.

Main Responsibilities

• Lead and develop production planning and processes, ensuring consistent, high-quality delivery across a diverse and ambitious programme.
• Support the strategic direction of the Production team, embedding innovation, flexibility and continuous improvement.
• Build a collaborative and empowered team culture through effective management and mentoring of Production Managers.
• Champion the use of systems and protocols that enable cross-departmental collaboration and operational efficiency.
• Ensure health & safety, sustainability and accessibility are integral to all production activity

Key Skills & Experience

• Proven leadership in production management across multi-artform venues or large-scale cultural programmes.
• Experience implementing successful production processes and managing change in a complex, creative environment.
• Excellent planning and communication skills with a commitment to knowledge sharing and team development.
• Strong understanding of health & safety, sustainability, and access in live performance settings.
• Comfortable managing diverse stakeholders, budgets, and systems (experience with Artifax 4 is a plus).

Please download the attached Job Description for a full overview of this role responsibilities.

We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview please indicate this on your application form. Interviews will take place at The Southbank Centre. 

By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. The Southbank Centre is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.

If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.

Southbank Centre

The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.

Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.

The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.

At the Southbank Centre we believe in:

Creating welcoming spaces

• Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
• This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.

Making wonderful experiences together

• Because we all contribute to amazing artistic moments at the Southbank Centre.
• This means us all understanding and valuing the different parts we play in creating enjoyment and success.

Sparking new thinking

• Because different views and thought-provoking conversations inspire innovation, learning and growth.
• This means everyone having a desire to learn and being open to evaluating how they think and work.

Benefits & Perks:

As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:

• A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
• 28 days annual leave, plus bank holidays (pro-rata for part time employees)
• Enhanced sick pay
• Enhanced family leave benefits
• Up to 30% discounts at onsite retail, food and beverage vendors
• Staff ticket offers for Southbank Centre events
• Free entry to Hayward Gallery
• Free/discounted entry with other reciprocal organisations
• Free staff yoga
• Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
• Season ticket loan
• Cycle to work scheme

The deadline for applications is 23:59 on the closing date for the job posting

The Finance & Administrative Officer role offers the opportunity to join a young and growing registered charity at an exciting point in its evolution, and to help lead on establishing Crystal Palace Park as an exemplar in urban park management, community-led regeneration and cultural and heritage programming whilst restoring its position as one of the UK’s leading visitor attractions.

We are seeking candidates who have experience working in a finance function and have skills in office management and administration including data processing. Reporting directly to the Head of Finance and Corporate Services, the role provides support in bookkeeping, credit control (inputting of sales and purchases invoices), health and safety and smooth running of the office (ranging from ensuring there is milk in the fridge to ordering stationery as well as IT requirements). As the main point of contact for callers and visitors an awareness of excellent customer service will also be needed. The role is very varied and will suit a candidate skilled at multi-tasking and who has attention to detail. 

The appointment comes at a pivotal moment: in September 2023, after 25 years of community campaigning, Crystal Palace Park Trust took over custodianship of this unique landscape via a 125-year lease from the London Borough of Bromley. We are now working closely with them and a wide variety of other park and community stakeholders to deliver our mission: to protect, manage and improve Crystal Palace Park as a green, historic, ecological, recreational, sporting, cultural and educational resource in the interests of park users and of the wider community.

Salary: £35,657 per year (FTE £39,000)
Working hours: 32 hours/week
Department: Commercial and Operations
Number of posts needed: 1
Location: Hybrid (75% office based, 25% home based)
Working Pattern: Monday to Friday
Reporting to: Chief Operations Officer
Contract: 18 months fixed-term
Application Closing Date: 4 June 2025

Our operations team is led by the Chief Operations Officer (COO) and includes the finance and bookings & venue teams. This is a newly created role that will report directly to the COO and work closely with the wider operations team.

Scope of role

The Senior IT & Operations Officer is responsible for leading the central coordination of IT operations, managing key relationships with two main contractors (IT and estate management), and ensuring seamless integration of IT infrastructure and estate management services. This role involves overseeing the effective and efficient functioning of both IT systems and estate operations for Toynbee Hall and Toynbee Trading, while prioritising the safety of staff and stakeholders on-site. The officer will proactively identify opportunities for improvement, resolve issues, and maintain a collaborative working environment to support business continuity, operational efficiency, and safety standards across all operational areas. Additionally, they will support the procurement of IT and estate-related items, such as IT kit, ensuring timely and cost-effective sourcing of required resources.

Responsibilities and Accountabilities

Information Technology & Systems

• Support the COO and wider SMT with all IT related strategy including procurement and streamline of new IT service provider/s. Including setting up KPIs’ and using these to assess performance.
• Manage the setup of new staff – including the procurement of equipment required for the role – this includes all communication tools.
• Managing the relationship and being the key point of contact with the technology suppliers and technology support providers.
• Identifying cost savings/efficiencies in the tech stack.
• Supporting IT KIT refresh plans and purchase, this includes audit of needs and vendor negotiations and lifecycle planning with the COO.
• Leading on regular assessment of IT and systems needs for all services and administrative staff.

Facilities, Health and Safety & General Administration

• Act as the main point of contact with our property management company. Work with the COO to escalate issues.
• Book in contractors and maintain all required documentation in conjunction with other key stake holders (property manager/agent).
• Be the escalation point for maintenance issues, liaising with the property management company to make sure that issues are dealt with in a satisfactory manner.
• Work with H&S consultants and property managers to ensure all relevant training is planned for and carried out and Risk assessments are being completed and used.
• Work with HR to ensure that all relevant training is planned for and carried out.
• Maintain records for all mandatory tests in conjunction with our property agents.
• Liaise with the Events and Venue Manager to ensure building management is always in place, keyholding, security etc.

Projects

• Manage ad hoc projects on behalf of the operations team; such as refurbishments, implementation of printer management.

General

• Building good working relationships across the organisation
• Representing Toynbee Hall to external audiences
• Developing an open and ‘critical friend’ dialogue within our programmatic work
• Undertaking any other appropriate responsibilities that may arise such as top up of franking machines, and general administrative orders as needed.

Managing Yourself

• Working toward an agreed annual work-plan meeting targets and milestones
• Prioritising and managing your workload
• Taking responsibility for your personal development and seek out opportunities for support and development
• Take part where appropriate in monitoring and evaluation planning and practice.

Essential Criteria:

• Project management experience.
• A high level of organisational skills.
• An ability to understand complex information and communicate it simply.
• Comfortable following processes and supporting other people to do so.
• Independent thought and attention to detail.
• High level expertise to use the Microsoft Office suite particularly Teams, Sharepoint, Excel and Outlook.
• A strong communicator with the ability to form trusting and supportive relationships quickly, internally and externally.
• Able to work proactively, independently and within a team.
• Able to work collaboratively with the wider teams at Toynbee Hall.
• Good negotiation skills.
• Basic level understanding of H&S, GDPR and confidentiality.
• Understand basic budget management and purchasing process.
• IT related qualifications and experience such as cyber security, Microsoft 365 suite skills.
• Good understanding of charity technology needs.

Please download the full Job Description for more details.

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking

We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

We have recently launched a new strategic plan which reinforces that our purpose is to build a fairer future with an end to poverty, injustice and inequality.

We work towards this by:

• Addressing poverty and injustice through advice and support and influencing systemic change.
• Shifting power to people and communities affected by injustice and inequality.
• Collaborating to end poverty and build fairer systems and institutions. What we want to see in the world starts with our community and our organisation.

This means:

• Working together to build a thriving local community where people have the resources they need, feel their voices are heard and are optimistic about the future.
• Being a good employer, where people are treated fairly, feel engaged and empowered, and work together to achieve our shared vision.
• Acknowledging the role Toynbee Hall has historically played in civic society while recognising that our role now is to shift power, to be an effective partner, and to amplify voices that are less likely to be heard.

What we learn from our work in east London we use to inform and influence wider policy – working to influence change in structures, systems and policies.