Team manager jobs in brighton and hove, east sussex
Director of Development (Part time)
£70K FTE, 2 year fixed-term contract, 1 day per week
We are looking for a senior philanthropy professional with a strong interest in music and a proven track record in growing and building high level funding relationships, to work part time to build and engage a committed network of major individual donors to fund the long-term sustainability of La Nuova Musica (LNM) and fulfilment of its creative vision.
Welcome from the CEO
La Nuova Musica is a leading ensemble in its chosen field of music from the 17th and 18th centuries with a focus on the voice. This is a unique opportunity to shape future opportunities for LNM. You will be joining us at a pivotal time as the orchestra builds on its current success with a board that is fully engaged and eager to establish a professional, strategic approach to philanthropy. LNM deeply values the role of philanthropy, particularly as public funding is highly constrained.
You will have the full backing of the CEO, the Board and the Artistic Director who are ready to work closely with you to build and steward transformative philanthropic relationships that align with our artistic and strategic ambitions.
You will also have access to an influential network and be introduced to and collaborate with our most senior philanthropic supporters. While the number of supporters is currently small, they are among the most respected and well-connected individuals in the arts.
We believe that this is a rare opportunity to make a lasting impact and, while our philanthropic foundations are still developing, they are promising. The Board understands that meaningful, long-term philanthropic growth requires time, trust, and strategic investment—and they are committed to supporting you on that journey.
About La Nuova Musica
La Nuova Musica is an early music ensemble led by its founder and Artistic Director, David Bates, and known for spirited performances that receive widespread acclaim from audiences and five-star reviews from the press.
“If anyone can be relied on to make Baroque music sound newly hatched, it’s the aptly named La Nuova Musica. They dust out the tiniest corners of phrasing and embellish the music so that it sounds more dizzy with life than you’ve ever heard before”. The Times
LNM appears regularly at the Wigmore Hall, St Martin in the Fields, the London Handel Festival as well as festivals around the UK. They made their BBC Proms debut in 2022 with a performance of Purcell’s Dido and Aeneas described as “a superbly evocative night” in The Times and “a musical tour de force” in Opera Today. In 2024 they appeared for the first time at the Grange Festival in a series of performances of Monteverdi’s opera, The Coronation of Poppea, hailed by Opera Today as “truly a five-star production, and easily one of the best interpretations of Monteverdi or a Baroque opera I have seen.'
LNM has also appeared in concert halls and festivals across Europe including the Handel Festival Halle, La Seine Musicale Paris, the Göttingen International Handel Festival, the Salzburg Festival, the Innsbruck Festival of Early Music, and the Steffani Festival in Hanover.
Their reputation is enhanced by a series of award-winning recordings for Pentatone and Harmonia Mundi. Their latest recording of Purcell’s Dido and Aeneas was selected as one of two opera recordings for the prestigious Abbiata award in Italy, alongside a recording of Katya Kabanova conducted by Simon Rattle with the LSO. It was one of Gramophone’s recordings of the year and BBC R3’s CD Review chose it as their Recording of the Week. “the way it zings off the page bristling with dramatic life and energy from the first bars, and with a range of voices and imaginative instrumental accompaniment, fills it with incident and colour”.BBC Radio 3.
An earlier release, Handel’s Unsung Heroes, was selected by BBC Music Magazine as their Recording of the Month and awarded 5 stars as “a stunning collection of Handel opera numbers. For originality, risk-taking and erudition, it towers above its predecessors. The project is a heroic achievement for all involved.”
La Nuova Musica’s strategic goals
We are bursting with ideas and feel we have so much more that we want to achieve. We perform regularly at the Wigmore Hall in London and are in the process of establishing a presence in Salisbury (David Bates’ hometown) and in Oxford, where we are working with an excellent chamber choir of young amateur singers, Schola Cantorum. By giving the same concert in all these cities, we make best use of our artistic and financial resources at the same time as broadening our reach.
We also aim to deliver new strands of activity. One is relaxed concerts for anyone who needs an informal setting to enjoy our performances. The other offers high quality professional experience to singers and players from the modern instrument world in understanding baroque and early classical music. This is important for several reasons, not least to build and strengthen the UK pool of musicians for the future to preserve this repertoire.
We receive no public funding and are only able to continue thanks to the support of generous individuals who love what we do and want us to do more. As is the case in our sector, ticket sales do not cover the cost of performances. We also need to pay our administrative team for any activity to take place at all. We currently operate thanks to a small but highly experienced and committed team who work remotely, at significantly reduced rates, because of their belief in David Bates and La Nuova Musica. To achieve our vision, we need to secure ongoing funding for core running costs (approximately £120k per year) as well as additional funding for specific artistic projects and other activity (approximately £120k per year, though this will vary from year to year).
Thanks to the fantastic support of generous individuals, LNM can engage with some ambitious projects such as Handel’s Giustino, our first co-production with the Royal Ballet and Opera which takes place in October 2025. We have successfully raised the money required for this and can now put in place some important and ambitious projects for the next three years.
These include:
·Promoting two concerts each year in St Martin in the Fields, which entails risk on a larger scale than the Wigmore Hall where we are engaged (paid) to perform. (£15k p.a.)
·Developing further our work in Salisbury with two annual concerts which feed off our regular series in the Wigmore Hall and St Martin in the Fields. (£12k p.a.)
·Developing our relationships in Oxford along the lines of Salisbury (see above) (12k p.a.)
·Developing a relaxed concert strand where performances are specially prepared and delivered to suit anyone who needs an informal setting to enjoy our performances. (10k per run of events)
·Grow existing strands of work which provide experience for amateur singers, young professional singers and players in informed baroque and early classical performances. (15k per run of events)
·Recording some of our best work to act as a calling card with promoters and the public. (£40- 50k per recording)
·Build on our existing work to make and keep early music relevant, thus protecting its cultural heritage, by commissioning new work for the ensemble which combines the sounds and techniques of early music with that of living composers. (£15-20k per commission)
The Role
Role Dimensions
·To deliver excellence in supporter stewardship, building commitment and increasing funding and support from current LNM major individual supporters
·To research and lead a prospect pipeline for new five and six figure multi-year commitments
·To design and execute special high-level events for prospect/donor cultivation and development
·To develop and write compelling propositions for key trusts and foundations
·To ensure all fundraising is conducted as per the Codes of Fundraising Practice and other regulatory guidelines
Essential Experience and Skills
oProven delivery performance at a significant giving level, both individually and leading others to achieve (including Trustees and senior leadership)
oAbility to build long term HNW relationships, alongside several personal skills including being persuasive, receptive, inquisitive, dynamic, politically savvy and inspirational
oProven experience of building and leading excellent donor stewardship programmes at a senior level, including high level implementation of special events, and proposition development for trust and foundations
oUnderstanding and knowledge of key fundraising regulations with experience of implementing process and systems required to deliver best practice.
Reporting Structures
The Director of Development is a member of the senior management team and will report to the CEO John Summers, whilst working closely with the Artistic Director, David Bates, and Finance Director, Val Hawkin.
The entire team work remotely and meet up on-line and in person when required.
The Director of Development line manages a part time administrator (Job Description available on request)
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Job Title: Production Assistant
Location: Littlehampton, West Sussex, BN15 8UG
Salary: £23,978 per annum (Band B – Level 3, inclusive of market supplement)
Hours: 35 hours per week
Contract: Permanent
About Us & The Role
Scout Store, the official retailer for the Scout Association, supports Scouting adventures across the UK by funding and fueling life-changing experiences. As a Production Assistant, you'll play a key role in helping the production team create high-quality printed and embroidered garments. This hands-on role is ideal for someone detail-oriented, team-focused, and eager to contribute to meaningful work.
As our Production Assistant, the Key responsibilities are:
- Assist in printing and embroidery of garments to fulfil orders
- Conduct basic quality checks on finished products
- Operate production machinery safely and efficiently
- Support with basic artwork prep using design software
- Help maintain a clean, safe, and organised workspace
What we are looking for in our Production Assistant:
- Experience in a production or manufacturing environment
- Familiarity with garment printing or embroidery processes (preferred)
- Ability to operate production machinery
- Basic knowledge of Adobe Illustrator, Photoshop, or Wilcom (preferred)
- Good time management and the ability to follow instructions
Why Join Us?
- At Scout Store, your work directly supports young people across the UK. You'll join a friendly, purpose-driven team where your efforts truly matter.
Benefits:
- We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
- 28 days holiday and going up to 32 days after 2 years’ service, plus additional days at Christmas
- Work in a way that suits you, your role, and your department
- Double matching pension up to 10% of gross salary
- Family-friendly employer with generous family leave
For a full list of our benefits, click .
Closing date for applications: 11:59 pm Tuesday 22nd July 2025
Interviews will be held in person, week commencing Monday 28th July 2025
Strictly no agencies.
The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.
Reporting to: Head of Services
Location: Home based with some travel across England, Scotland and Wales
Hours: Full time 37.5h per week, however part time working can be considered
Contract Duration: 12-month fixed term in the first instance
About British Gas Energy Trust (BGET)
British Gas Energy Trust (BGET) is dedicated to supporting individuals and families across England, Scotland, and Wales who are struggling with energy debt and financial hardship. As part of our continued growth, this role will support the Head of Services – Grant Making in delivering essential services for the Trust and its colleagues.
This is an excellent opportunity for a highly organised and motivated individual who thrives in a fast paced and dynamic environment.
Role Purpose: The Grant Operations Officer plays a pivotal role in ensuring the smooth operation of the charity's grant giving functions.
Key responsibilities:
And will act as a daily point of contact between the Grant administrator & the Trust, ensuring the Head of Services is appropriately updated.
- Build strong, transparent, appropriate relationships with British Gas and Centrica, and act as a liaison on a day-to-day basis with project teams.
- Identify, recognize & respond to issues or opportunities as they arise.
Direct grant scheme: Debt Write Off & Financial Assistance Payments, White Goods & Money Advice - administration & monitoring:
- Support the Head of Services with the debt write off and all programmes including working with Third party contractors as appropriate.
- Work with the Head of Services to build strong relationships with Third Party administrator(s).
- Work closely with British Gas & other third-party contractors to understand their operational process for vulnerable customers, applications and referrals as well as any dependencies.
- Support BGET’s understanding of money and advice sector across England, Scotland and Wales, including sharing policy knowledge and sector developments within the 3 nations.
- Contribute to new initiatives with British Gas and grant giving programmes.
· Support the effective management of the Trust’s grant programmes across England, Scotland and Wales, including:
- Build & manage positive relationships with the grant assessment team and British Gas internal teams.
- Providing appropriate support to ensure the direct grant programme runs efficiently and effectively, with grant funding distributed to budget and schedule.
- Undertaking both face to face and virtual monitoring visits of the helpline and application portal and assessment teams – including ongoing KPI and impact evaluation process, creating comprehensive follow-up reports including end of grant reports.
Reporting & Contract Management:
- Ensure all data collection aligned to current Data Protection regulations and use and storage of data is in line with the Trust’s own policies and provide reassurance to the Head of Services.
- Ensure accurate data is in place for year-end reporting, quarterly and including assisting Head of Services with quarterly and End of Year Board reporting.
Reporting & Contract Management:
- Identify risks to delivery and work with the grant administrator to help resolve any challenges with delivery that impact on the grant obligations.
- To work with internal and external monitoring and evaluation specialists, to gain impact and understanding of the effect of our funding schemes.
Knowledge Sharing
- Identify and develop opportunities to work collaboratively and share learning.
- Ensure case studies and other content is collated from grant recipients to share through our channels.
Please note the employee will be required to undertake any reasonable work or task requested by the Trust, this will include occasional travel, potentially overnight, in England, Scotland and Wales.
Desirable Experience:
- Experience of working with positive, equitable partnerships.
- Experience in using Grant Management Software including reporting systems and dashboards.
- Ability to manage multiple tasks effectively without compromising on quality or efficiency and be able to adapt to changing demands.
Skills and Knowledge:
Essential:
- Excellent written communication skills, with the ability to build effective working relationships
- Accuracy and attention to detail with a methodical approach.
- Flexible approach to changing circumstances, prepared to re-order priorities as required.
- Practical “can do” approach with ability to manage multiple work streams.
- Highly adept at Office 365 and Excel, technically confident in managing Grant Management systems.
- Excellent analytical & numerical skills with the ability to interpret data and share insights.
Desirable:
- AI & CRM experience.
- Stakeholder management experience.
- Understanding of OFGEM WHD regulatory requirements.
Please note that we are not working with third parties for this vacancy and therefore speculative CVs will not be accepted.
We are unable to offer sponsorship and a valid and current right to work in the UK is a requirement for this role.
The client requests no contact from agencies or media sales.
About us
Bridges Outcomes Partnerships (BOP) is a mission driven not for profit social enterprise. We help radically change human services and environmental initiatives to improve outcomes for people, the planet, and value for society. We work with Government, community groups and specialist partners to design and deliver vital services that support people to improve their lives, in areas ranging from education and wellbeing to housing and employment. We enable personalised and strength-based delivery through collaborative design, flexible delivery, and clear accountability for improving people’s lives through People-Powered Partnerships
Role Purpose
The Role will be responsible for the entry and review of financial transactions from various sources including purchase invoices, payment cards and bank transactions.
The organisation has grown from managing 8 entities three years ago to 22 at present. We have 41 accounts across 5 different banking institutions (in both USD and GBP) and multiple credit/debit cards. You will need to be adaptable with an open mindset and able to work with uncertainty and change.
We have recently implemented new accounting software (Iplicit) to better manage the multiple entities in our portfolio. This role will act as a key part of the finance function now the new system is live.
Responsibilities
Initial Duties:
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Processing urgent same day rent payments
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Processing of purchase ledger transactions (including VAT entries) for 22 legal entities, in multi-currency, ensuring accurate re-allocation to other entities where appropriate
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Preparation of supplier payment runs for approval
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Completing bank statement imports and reconciliations
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Responding to internal and external queries regarding purchase transactions and payments
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Other administration & support as required by our Central team (including People, Digital, Business Development & Impact)
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Review and processing of employee expense transactions
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Creating regular Inter-company recharge invoices for batches of transactions
Skills & Experience
Essential Skills & Experience
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Practical experience in a similar role processing a range of financial entries
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AAT Level 3 Certificate in Accounting or similar
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An understanding of the fundamentals of VAT
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Attention to detail and with ability to question existing processes
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Confident and financially literate, with clear communication and good organisation skills
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Able to manage priorities and work effectively in a remote working setting
Desirable Skills & Experience
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Experience of working with multi-company/inter-company structures
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Familiarity with Iplicit accounting software
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Experience of working with multiple currencies
What we will offer you
• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.
• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.
• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.
• We offer a Salary Sacrifice Pension Scheme.
• We offer Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.
• We also offer Private Medical Insurance on successful completion of your probation period.
• You will be able to access Learning and Development opportunities.
Application process/next steps
We are only accepting applications through the Applied platform. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.
NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.
If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start as soon as notice periods allow.
The closing date for applications is 3rd August.
First round interviews are likely to take place w/c 18th August.
Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role
We're a not-for-profit social enterprise. We work with partners to create people-powered partnerships that get better outcomes for people & the planet




The client requests no contact from agencies or media sales.
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.
Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.
We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:
Safety and security
- Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming
- Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
- Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
- Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team
Engagement with residents
- Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
- Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
- Proactively promote the services on offer and ensure residents are encouraged to engage with those services
- Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations
Administration and housekeeping
- Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
- Completing health and safety/compliance checks, and recording estate inspectors and room checks
- Adding maintenance requests to our property services system
General
- Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
- Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
- Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and knowledge
- Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
- Basic understanding of the support needs of young people and/or adults at risks
- Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
- Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
- Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)
Skills and abilities
- Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
- Good interpersonal skills and ability to build and maintain strong relationships
- Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
- IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
- Ability to de-escalate volatile situations and manage challenging behaviour appropriately
We believe every young person has the right to discover their potential.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Fundraising (Maternity Cover)
Salary: £52,000 - £55,000
Contract Type: 9 month fixed term contract with potential to extend
Hours: 35 hours per week for full time position, we are open to flexibility too
Location: Can be primarily remote based with occasional travel to Hammersmith head office and regular attendance at events
This post is open to female applicants only as this is deemed a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. Advance is committed to equality and diversity and strongly encourages applications from women with diverse backgrounds, including those with disabilities, BAME and LBT communities.
Job Summary
The role will be focused on both existing and new funding, raising income from trusts, corporations, individuals and foundations, including managing a pipeline of existing and new opportunities for the organisation's service portfolio. As the Head of Fundraising, you will steward all grant funding and deliver thorough and impactful reports to the Board and funders. You will bring a solid understanding of the UK fundraising environment, regulation, best practice, client management systems, and confidence in senior stakeholder relationship management.
Working closely with the Director of Development and Insights and Service Directors, you will support financial resilience, ensuring sustainability and growth. With a proven track record of securing and managing funds between five and six figure levels, this role requires a candidate who is able to showcase their knowledge, methodologies and of breadth of philanthropy & fundraising from commercial, private, government donors and securing funds from HNWI’s.
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
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Closing Date for Applications: Sunday the 10th of August
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Interviews are taking place w/c 25th August
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take ad-vantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please contact us and the Talent Acquisition Team will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups un-derrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
The client requests no contact from agencies or media sales.
Clinical research is an essential element in ensuring new treatments are rapidly and safely translated to clinical use to transform the lives of people with cystic fibrosis. Nine years ago, the Trust set up an ambitious programme of work to broaden the reach of trials to all people with cystic fibrosis in the UK, the Clinical Trials Accelerator Platform (CTAP). CTAP is a national cystic fibrosis clinical trials network which has created the infrastructure (network of CTAP centres) and funded additional research capacity (trial coordinators) to support NHS Cystic Fibrosis centres to grow their clinical trial portfolio. This in turn has increased the number of clinical trial opportunities for the UK CF community, and improved access to the newest therapies for people living with cystic fibrosis.
An exciting opportunity has arisen for a Regional Network Coordinator to join the CTAP coordinating team as maternity cover. The postholder will oversee the coordination of the four CTAP regional clinical trial networks which sit within the main CTAP programme. This role will play an important role in overseeing the smooth running of the CTAP regional networks in addition to providing support and guidance relating to the referral of patients for clinical trial participation.
To be the right candidate, you will:
- Have experience of working within the area of clinical trials in some capacity for the NHS, a university, research funder or a commercial sponsor
- Have an in-depth understanding of the clinical research landscape, particularly in the context of a national/disease-specific clinical trials network
- Understand the relevant regulations surrounding clinical trials in the UK
- Have strong project management and communication skills
We offer a range of benefits including flexible working, 30 days annual leave plus bank holidays (this will be pro-rata for part time staff), opportunities for learning and development, pension, healthcare cash plan and more.
Closing date for completed applications is midnight on Sunday 3 August 2025
In view of the summer holiday period, interviews have been scheduled for Tuesday 9 and Wednesday 10 September 2025
We reserve the right to bring forward or extend the closing date if necessary. Therefore, if you are interested in this role, please submit your application as early as possible.
Please note you will need to have the right to work in the UK before starting work with us and we will check this. We do not hold a Home Office Sponsorship Licence and therefore cannot offer visa sponsorship for our roles.
No agencies please
For more information about the role and how to apply:
For more information about the role and how to apply: For more details about the job and requirements, please visit our website or use the application button provided.
Cystic Fibrosis Trust aims to be an inclusive workplace where everyone belongs, can be themselves and achieve their full potential. We want to attract, develop, and retain staff with different backgrounds, experiences and perspectives; particularly people who have cystic fibrosis; people who identify as being from an ethnic minority group, as LGBTQ and people with disabilities.
It is our policy not to discriminate against any person because of their age, gender reassignment, being married or in a civil partnership, being pregnant or on maternity leave, disability (physical and mental), race including colour, nationality, ethnic or national origin, religion or belief (including lack of belief), sex, sexual orientation or union membership.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Barnabas International is a large family of Christian ministries and charities focused on
giving practical support to suffering, abandoned and persecuted Christians around the
world. The ministry was founded in 1993, and since then, it has funded projects in more
than 100 countries, providing hope and help to millions of our brothers and sisters in Christ.
Some of our key projects include supplying food aid, medical supplies, educational and
vocational training, Bibles, micro-enterprise, disaster relief, help for victims of violence,
and support for pastors and church leaders. Barnabas Aid also provides advocacy for
religious freedom, especially for persecuted and suffering Christians.
Barnabas is primarily a Christian ministry and a charity. Employees are expected to
subscribe to the Vision, Mission, Value and Statement of Faith, and their work may be viewed
as being vocational. There is an occupational requirement for applicants to be practising
Christians, who are engaged in their local church, in order to be able to carry out our roles.
Overview of the Regional Coordinator role and the team
The Regional Coordinator plays a vital role in advancing the mission of Barnabas Aid by
building and nurturing relationships with churches, Christian organisations, and
individuals. The role aims to raise awareness, prayer, and financial support for the
persecuted church, fostering a network of engaged supporters and expanding the
organisation’s outreach.
Main duties and responsibilities
Strategy Implementation and Reporting:o Develop and execute regional outreach strategies aligned with organisational
goals.
o Monitor and evaluate engagement initiatives, providing regular updates and
reports.
o Maintain accurate records of engagements and donor activities using internal
systems.
Prayer Mobilisation:
o Host regular prayer meetings (virtual or in-person) for the region.
o Disseminate prayer resources and stay updated on current prayer requests.
o Attend daily organisational devotions in-person or online, unless this is not possible
due to an event or meeting.
Awareness Raising:
o Speak at churches, schools, conferences, and community events to share
Barnabas Aid’s mission.
o Collaborate with churches and Christian networks to organise awareness events
and campaigns.
o Distribute resources and materials to inform communities about the persecuted
church and suffering Christians.
o Network widely and to explore potential partnerships.
Income Generation and Donations:
o Cultivate relationships with potential supporters and donors.
o Plan and execute regional fundraising initiatives, including events and campaigns.
o Encourage financial and other resource donations, ensuring effective donor
stewardship.
Volunteer Development and Engagement:
o Recruit (when possible) train, and mentor volunteers to support outreach activities
providing resources and regular communication.
o Coordinate volunteer activities to align with regional and organisational strategies.
Community Engagement and Networking:
o Build and maintain strong relationships with church leaders, mission committees,
and Christian organisations.
o Collaborate with other Regional Coordinators to share best practices and
coordinate efforts.
o Attend conferences and networking events to expand Barnabas Aid’s reach and
influence.
Event and International Collaboration:o Contribute to planning and attend national conferences, festivals, and events.
o Participate in international trips to meet project partners, witness project impact, to
assist or lead in auditing a project and share insights with supporters and
colleagues.
Operational Flexibility:
o Manage a varied schedule, including evenings, weekends, and extensive travel.
o Ensure tasks are completed efficiently, including additional assignments as
needed.
Other duties:
The above is not an exhaustive list of duties. From time to time, the employee may be
asked or required to carry out other additional tasks, or duties, over and above their usual
day to day activities. Employees are expected to work collaboratively to support the
overall work of Barnabas Aid.
Essential:
o Practicing Christian who is engaged in his/her local church and is committed to
Barnabas Aid’s mission and values.
Essential Knowledge, Skills and Experience: (You will demonstrate strong evidence in the following areas)
o Excellent written and verbal communication skills.
o Strong organisational, multitasking, and problem-solving abilities.
o Proficiency - Microsoft Office Pack including Word, Excel, PowerPoint, Teams and
Outlook.
o General Computer Proficiency - Understanding of file management, navigating
operating systems, and using productivity tools. (creating folders and managing
files in the cloud).
o Experienced in public speaking.
o Full driving licence
Desirable:
o Proven experience in community outreach, church engagement, or related fields.
o Familiarity with digital tools and social media platforms.
o Evidence of further education and an ability to engage diverse audiences.
o Previous church leadership experience is an advantage.
Person specification:
o Effective project management and organisational skills.
o Strong interpersonal and emotional intelligence for relationship building.
o Flexibility and adaptability to changing circumstances.
o Self-motivated with the ability to work independently and meet deadlines.
o Team worker with ability to work alone
o Ability to self-manage with a commitment to time keeping.o Motivated, adaptable and empathetic with a one-team approach and a problem-
solving mindset.
Additional Information:
o This role requires a strong ability to independently manage your time and tasks
effectively.
o Collaborative engagement with other Regional Coordinators and organisational
teams.
o From time to time, additional training, including safeguarding training, may be
required.
o The offer of employment will be subject to the appropriate pre-employment checks
such as references, qualifications, DBS criminal records, and eligibility to work in the
UK.
Barnabas Aid provides our staff with a welcoming and inclusive workplace that enables
everyone to develop and to do their best work collectively and individually. Join us and you
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



With a particular focus on the West Midlands, you’ll build local partnerships, support a small group of Care Experienced Volunteers, and work alongside young people to co-create activities and shape engagement. If you’re organised, proactive, and committed to nurturing a community of care experienced young people across England, they’d love to hear from you.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers they are keen to receive applications from people with lived experience of care. They are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. They ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
They ask interested applicants to answer several competency-based questions. Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process. You’ll need to send them your CV and it will be anonymised before review.
To apply for this role, you will need to:
- Provide them with a copy of your CV;
- Answer the competency questions in no more than 400 words per question, providing relevant examples to demonstrate how you meet the skills and experience required;
- Complete the Equity and Diversity Monitoring Form (this is not compulsory but the information is very useful to them).
If you have any reasonable adjustments you would like them to consider for this recruitment process (either for the application or interview), please advise them on your application form.
If you would like an informal chat before applying, please contact the Hiring Manager, Anne-marie Bird and they will arrange a convenient time. Please note that due to the anonymised nature of the application process, any conversations cannot be linked to your application or used to support it in any way.
The deadline for applications to be received is Sunday 20th July @ 11.59pm.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with their staff.
Interviews will be held virtually using a video calling app (Microsoft Teams or Zoom) . If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Become also wants to ensure fairness in all their interviews so all successful shortlisted candidates will be sent the interview questions in advance.
Interviews will take place:
- Young people’s panel: 29th July
- Staff panel: 31st July
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, they are unable to offer work visas or sponsorship for any candidates.
They’re proud to be a Living Wage Employer. They are committed to #ShowingTheSalary. Their roles are #OpenToAll
REF-222 311
37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.
is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.
We are looking for a Housing Mobile Night Worker to provide floating support to our teams in high support 24-hour projects as well as medium support and transitional housing units to ensure that our properties are safe, secure, and welcoming through the night.
You will be based at Eastbourne Foyer and will support the static night worker there during the night as well as undertaking your mobile duties across Eastbourne, Hailsham, Bexhill and Hastings.
Working on site you will be responsible for ensuring the service is safe by keeping clear records of night time activity within the building. You will regularly complete building checks and monitor CCTV upkeeping health and safety regulations in accordance with YMCA DLG's policies and procedures. You will work to prevent any anti-social behaviour from impacting our neighbours and other residents. You will work alongside other support staff to maximise the wellbeing of residents by completing one to one interventions with young people who may be experiencing mental health crisis and/or who may need medical assistance.
This is a mobile role, requiring all applicants to have a full valid, UK Driving Licence. You will also be lone working as part of the role, so you will need to be comfortable with decision making and following procedures.
If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Ideally you will have experience working with young people, those considered vulnerable or with multiple and complex needs along with being able to demonstrate a real passion for wanting to work with young people. You will have an understanding of the needs of single homeless clients aged 16-25 and the ability to engage, motivate and inspire, with a strong commitment to changing the life of others for the better. You will already have clear verbal and written communication skills, good IT and keyboard skills and the ability to self-motivate. You will be an effective communicator who is able to deliver robust, clear handovers and build strong relationships with other members of your team. In addition, you will have the ability to de-escalate volatile situations and manage challenging behaviour appropriately.
If you would like any further information or an informal discussion about this post, please contact Should you require any assistance with our application process, please email us at
CLOSING DATE: Sunday 10 August 2025 at midnight.
Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider.
We believe every young person has the right to discover their potential.


Support Network Coordinator (London coverage)
Location: Home based within Greater London
Salary: £35,040 per annum
Contract: Permanent
Hours: Full time, 35 hours per week Monday to Friday
We are seeking a Support Network Coordinator to cover the London region.
About Us
The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.
Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.
About the role
Each of the Support Network Coordinators have the responsibility for delivering, maintaining, and expanding the support services available to spinal cord injured (SCI) people and their region of the UK.
The post coordinates two vital parallel strands:
- In your region, to reach and support newly and long-term spinal cord injured people and their families developing a strong partnership with all available specialist services, charity and business partners; managing a dedicated team of volunteers as well as providing direct support to SCI people with more complex support needs.
- Nationally, working to facilitate the link between SCI people and SIA and the network of services; referring SCI people and their families to our clinical / health expert support teams and advocacy services; working with the Digital Engagement team to build on-line links to regional partners in your area; supporting fundraising, campaigns and communications.
Duties and Responsibilities
This is the job for your if you’re good at:
- Building strong relationships – you’ll be talking to everyone from people with SCI and their families, to healthcare professionals, solicitors and partners who deliver key services.
- Identifying opportunities – to expand SIA’s portfolio of services, we’ll need your knowledge of organisations and individuals that provide services to those affected by spinal cord injury.
- Engaging People – whether it’s service users or your team of volunteers, the success of our work relies on you being able to keep people engaged with what we’re doing.
- Being organised – managing your own diary, keeping in touch with your contacts, ensuring your volunteers are being utilised effectively, providing support to those in greatest need, referring to internal & external service providers and keeping records of the support SIA is delivering.
- Providing life-changing support to those that need it most – you’ll be facing up to the most difficult challenges our service users face.
- Making the ask – whether it’s growing the fundraising activities that underpin the charity, securing the use of a venue for a support group meeting, or ensuring healthcare professionals are promoting our services.
Benefits
- Annual leave: 28 days per holiday year plus bank holidays, increasing to 30 days after two years of service (pro-rated for part time employees)
- Access to Group pension scheme (6% employer contribution)
- Access to Group life assurance scheme
- Access to Healthcare cash plan
- Access to discounted gym membership
- Access to Employee assistance programme (EAP)
- Employee volunteer days
- Free car parking at Milton Keynes, Head Office
- Investing in their people - all members of staff are encouraged to discuss their development plans and aspirations with their line manager. A budget is available for talent development.
Please note, for this role it is essential that an applicant has a personal lived experience of a spinal cord injury (SCI) or Cauda Equina Syndrome (CES), and lives in the Greater London region.
This post will play a critical role in achieving our ambitions. We hope that the role inspires you and we look forward to receiving your application.
Closing date: 28 July 2025, 9am
Interview dates: 6 or 7 August 2025 at SIA House, Milton Keynes OR London area
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.
We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.
Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.
No agencies please.
Salary: £40,000 – £42,000 per year
Contract: 6-month Fixed Term Contract, Full-time (open to 0.8)
Location: Remote (must be based in the UK)
Closing date: Thursday 24th July 2025
Benefits: Flexible working, 25 days annual leave bank holidays (pro rata), wellbeing support, opportunity to work in a global federation
We have a great opportunity for a Trusts and Foundations Officer working the fantastic SOS Children’s Villages UK, reporting to the Senior Programme Funding Manager. This is an exciting role for someone looking to deepen their experience in international development fundraising, gain exposure to global programmes, and work in a values-driven, flexible environment.
As part of this role, you will manage and grow a portfolio of small to medium trusts and foundations (up to £50,000), write compelling applications, and build strong donor relationships. You’ll also support the wider Programme Funding Team on larger bids, gaining valuable experience with institutional funders and international programme teams.
To be successful as the Trusts and Foundations Officer you will need:
• Experience in fundraising or income generation, with a track record of securing funds from trusts and foundations
• Excellent written communication and relationship-building skills
• Strong research skills, and the ability to distil complex information
If you would like to have an informal discussion, please call Heather and please quote the reference 2659HB
Ashby Jenkins Recruitment are a specialist charity recruitment agency. We use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector — you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, the charity reserves the right to end the application period sooner.
Prospectus are delighted to be working with a long-standing client to recruit a Finance Assistant. This is a remote role, with the option for hybrid working 1–2 days per week from their Edinburgh office, based just a short walk from Waverley train station.
The role is offered on a permanent, full-time basis (37.5 hours per week, though 35 hours will be considered), with a salary of £27,000 pro rata per annum.
This is a fantastic opportunity for someone with bookkeeping experience, a keen eye for detail, and the ability to manage finance operations in a cloud-based environment.
Role Overview
The Finance Assistant will report to the Finance Manager and play a key role in delivering day-to-day accounting functions, ensuring smooth financial operations across purchase and sales ledgers, bank reconciliations, credit control, and payment processing.
The postholder will use Sage 50 Accounts, Excel, and online banking systems, while also interacting with Beacon CRM to track and reconcile donation and grant income. You’ll support month-end and year-end processes and assist in preparation for the annual audit.
Key Responsibilities
- Process purchase ledger invoices, obtain approvals, post to Sage, and set up BACS payments
- Administer staff and freelancer expense payments
- Generate sales invoices and monitor credit control
- Perform daily/weekly bank postings using bank feeds and reconcile bank accounts regularly
- Handle credit card postings and voucher collection
- Monitor shared finance inbox and respond to staff and supplier queries
- Post donations and subscription income and notify relevant teams of grant receipts
- Support reconciliation between Sage and Beacon CRM
- Assist with Gift Aid monitoring and continuous improvement of finance processes
Candidate Profile
Essential:
- Proven experience in a similar finance assistant/bookkeeping role
- Proficiency with accounting software (ideally Sage 50), including general ledger, supplier and bank modules
- Strong MS Excel, Word, and Outlook skills
- Experience in purchase and sales ledger management
- Understanding of BACS payment processes
- Comfortable working independently and to deadlines in a remote setting
Desirable:
- Experience working in the charity or not-for-profit sector
- Knowledge of fund accounting and Gift Aid
- Part-qualified or fully qualified (e.g. AAT) or qualified by experience
- Familiarity with CRM systems such as Beacon
- Intermediate Excel skills (lookups, pivot tables, filtering)
Personal Attributes:
- Reliable, consistent, and detail-oriented
- Able to work independently with minimal supervision
- Positive, enthusiastic, and willing to adapt to new ways of working
- Strong communicator with the ability to collaborate effectively across departments
We have an exciting opportunity for experienced and skilled advocates to join the staff of a unique social enterprise. The core function of this role is to provide specialist advocacy to individuals who are navigating the NHS continuing healthcare assessment and complaints processes. With a long history in delivering skilled advocacy and training in NHS continuing healthcare, we want you to be part of a strong team committed to delivering excellence and achieving success in line with our commercial and social objectives.
You will be an excellent communicator and skilled advocate with a minimum of 2 years’ experience working within the field of NHS continuing healthcare or a similar role with a transferrable knowledgebase. A health, social care, advocacy or legal qualification is desirable but not essential. A proven ability to analyse complex matters, provide a clear and coherent rationale and deliver robust advocacy by presenting a persuasive, fact-based argument is essential.
The successful candidate will have excellent oral and written communication skills with an ability to engage effectively with a range of stakeholders in challenging circumstances. You will be able to establish a good rapport with clients in a professional and caring manner, upholding brand values.
In return, you can look forward to working with a highly-skilled and dynamic team and having influence over the future strategic direction of the company. We also offer a competitive salary with performance-related bonus and an excellent benefits package.
This role is primarily home-based with opportunities nationally. Ability to travel long distances to attend client meetings across England is essential.
MAIN DUTIES:
-
To provide advocacy and active case support in person or remotely to clients in England and Wales, throughout the NHS continuing healthcare assessment process.
Please note: some assessments will be completed virtually via videoconference whereas others are completed in-person. Applicants will need to be comfortable with both working from home and also regular long-distance travel to assessment meetings across England and Wales (including overnight stays where necessary), often with only two or three days’ notice.
- To analytically examine all relevant care records and assessments in preparation for continuing healthcare assessments and reviews, to prepare clients for their assessment and provide robust advocacy at assessment meetings based upon a sound understanding of the facts, and referencing evidence compiled from such records.
- To provide advocacy and casework to clients who wish to make a formal complaint through the NHS complaints procedure about a continuing healthcare-related matter from a sound understanding of the facts, having prepared key arguments by researching relevant records.
- To support the casework team from time to time in the preparation of submissions which will be presented to relevant Integrated Care Boards and NHS England panels.
- To provide specialist information and advice to our clients tailored to their specific situation and needs regarding the interpretation of a primary health need from a thorough understanding of relevant criteria, assessment frameworks and legal tests which are based upon case-law.
- To keep informed of issues, policies, guidance and legislation affecting clients ensuring that the information provided is relevant, current, complete and accurate.
- To respond to new referrals by making prompt initial contact with the client within the timescales specified by company policies.
- Work closely and efficiently with health professionals from relevant Continuing Healthcare (CHC) teams with the aim of resolving client issues at the earliest possible opportunity so as to provide an efficient and cost-effective service, and to minimise stress for the client.
- To develop and maintain working relationships with health and social care colleagues within the field of Continuing Healthcare in order to influence best practice.
- To work with partner organisations and stakeholders to share knowledge, make appropriate referrals, maintain consistency and draw upon each other’s expertise, always striving to improve the quality of both services and provide a better customer experience.
- To keep relevant and sufficiently detailed case records at each stage and as the case progresses; ensuring that all client information is kept up to date in line with Beacon’s systems and procedures, including data protection (GDPR) policies. This applies to case files, database entries, authority forms, client correspondence, use of the project management system, filing and archiving.
- To minimise business costs and maximise income for the company by meeting chargeable time targets, working efficiently, charging clients appropriately and in a timely manner.
-
To uphold the principles of paralegal casework as specified by the Institute of Paralegals, providing a good standard of client care by working with skill and competence thereby ensuring clients are able to place their trust in you.
-
To uphold organisational values, promoting Beacon’s social goals through each area of your work.
-
To manage your own caseload and work independently within the boundaries of Beacon policies and procedures.
-
To undergo a minimum of 12 hours of professional development each year. To foster an atmosphere of continuous learning and development.
-
Attend line management, supervision and team meetings as appropriate, and to play a full part in the development and success of Beacon.
The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your developing role and the overall objectives of the companies.
This post may be subject to a satisfactory Disclosure and Baring Service check or equivalent.
STAFF BENEFITS: Pension Scheme, Generous Annual Leave Entitlement, Death in Service Benefit 4x salary, Flexible Working, Health & Dental Care Plan, Professional Development Plan, Employee Rewards Scheme (Perkbox) and Performance-Related Bonus.
What is NHS Continuing Healthcare?
NHS Continuing Healthcare (CHC) is the name given to a package of care that some people need to receive due to disability, accident or illness. People who are eligible for CHC have the full cost of their care and residential accommodation funded by the NHS. This relieves families of sometimes astronomical care bills.
The criteria for determining who is eligible for CHC are highly complex and can be very difficult for the public to understand, and for professionals to apply consistently. The assessment process is lengthy and detailed. Likewise, the appeal process can be very daunting and perplexing.
About our organisation
Beacon was established in May 2014 for the purpose of providing independent and high-quality support to individuals and their families in England who need help navigating the NHS Continuing Healthcare process.
Beacon is a registered social enterprise and a proud member of Social Enterprise UK. We operate with a core set of ethical social objectives and values through which all of our work is delivered.
Social enterprises are businesses. Like any other business, they seek to make a profit and succeed commercially. But how they operate, who they employ, how they use their profits and where they work transforms lives and communities across the UK. At Beacon, we donate any surpluses to supporting charitable objectives that are in line with our aims.
Through expert advocacy, advice and training, Beacon enables people to be heard and to enact real and positive change in their lives. We help people to understand their rights and the realistic options available to them, equipping some of those most vulnerable in society with the knowledge and practical support to make meaningful and transformative decisions.
Our Values
At Beacon, we employ people who want to do things differently to other organisations working in this field. Five values sum up our culture and how we treat our clients and our staff:
- Ethical
Commitment to our clients
We operate with honesty and integrity. We are transparent about our funding set-up and our fees, which we keep as low as we sensibly can. We never ‘hard sell’ our services, we keep you informed at every step, and we always give our honest opinion of your chances of success. As a social enterprise, we donate any profits to charity.
Commitment to our team
We operate with honesty and integrity, and always work hard to get the best results for our clients and the business. We work to high standards, and trust our people to respectfully speak out if we fall short.
- Expert
Commitment to our clients
We pride ourselves on being recognised as leading independent experts in NHS Continuing Healthcare (CHC). We apply our knowledge and experience to help every case and caller. We also strive to improve CHC for everyone, by training health and social care professionals.
Commitment to our team
We are the leading experts in our field. We encourage and value innovation and evolution in what we do, and how we do it. We are united in developing the business and its services.
- Personal
Commitment to our clients
By listening carefully to you and the people who really know about your care needs, we can provide excellent advice and powerful advocacy tailored to your unique situation.
Commitment to our team
We get results by getting to know our clients. We do the same with our people, offering flexible working options to suit your circumstances, and taking time out to have fun as a team.
- Compassionate
Commitment to our clients
We are mindful of the immense stress that our callers and clients can be under, at what is often a really tough time. We do our best to lift some of that burden by providing a quality service that you can trust, and by being compassionate and courteous at all times.
Commitment to our team
The nature of the work can be stressful and emotionally draining. We take care and time to look out for each other, and encourage healthy work habits.
- Rewarding
Commitment to our team
We take the time to celebrate success and are inspired by one another’s achievements. We provide a generous and varied suite of benefits that can be enjoyed by our people and their families.
The client requests no contact from agencies or media sales.