Team manager jobs in halesowen, west midlands

Employee Relations (ER) Manager
Birmingham | £50,000 – £55,000 | Permanent | Full Time | 2 days onsite / 3 days WFH

A Birmingham-based housing association is seeking an experienced Employee Relations Manager to join their People team on a permanent, full-time basis.

Reporting to the Head of People Operations, you will lead a small team of two and provide strategic guidance across all areas of employee relations. You will be responsible for managing complex casework, supporting and coaching managers, developing policies, and driving a positive, fair and inclusive workplace culture. Acting as a key escalation point for high-risk cases, you will help safeguard the organisation against legal and reputational risks while promoting proactive employee engagement.

Key Responsibilities:

• Lead the ER Advisory team, managing complex cases including disciplinaries, grievances, performance management and redundancies
• Act as a senior escalation point for high-risk ER issues and tribunal claims
• Provide strategic advice and coaching to managers and senior leaders on employee relations matters
• Develop and implement ER policies and ensure legal compliance and best practice
• Analyse ER data to identify trends, risks and opportunities for proactive interventions
• Design and deliver training for managers on ER topics and early intervention strategies
• Support the organisation’s employee engagement and wellbeing initiatives
• Manage trade union relationships and responses to recognition attempts

About You:

• Strong leadership experience within ER, including managing high-risk cases
• Expert knowledge of UK employment law and best practice employee relations approaches
• Proven ability to advise, coach and influence senior leaders
• Experience in policy development and implementation
• Data-driven with experience analysing ER trends to inform strategy
• Skilled in balancing risk, business needs and employee experience
• Excellent communication, negotiation and organisational skills

Benefits include:

• 25 days annual leave (rising to 30 with service) plus your birthday off
• Enrolment in the Social Housing Pension Scheme (SHPS)
• 3x salary death-in-service cover
• Access to a 24/7 virtual GP service
• Enhanced maternity, paternity, and adoption leave
• Paid sick leave for at least eight weeks
• Access to an Employee Assistance Programme (EAP) with trained counsellors
• Discounts via the Blue Light Card and rewards website
• Money off optical prescriptions and eye tests
• Recognition awards for long service
• Health cash plan, personal accident plan, and other wellness benefits

For more information about the role, please contact Matt Alderson for a confidential conversation.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer.
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply. In advance of applying, if you have any questions about working at Unifrog, please contact Mhairi (details on our website). 

 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.

• Attend conferences and run CPD events on behalf of Unifrog.

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.

• Track record of excellent relationship management.

• Extremely well organised.

• Keen attention to detail.

• Active listening and objection handling skills.

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £43,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.

• Full UK driving licence and access to a car is essential.

• All travel expenses covered.

• Candidate must be based in Nottinghamshire or Leicestershire.

• Home based with some travel to schools and colleges in the East Midlands.

• Start date: w/c 18th August 2025.

• To discuss any details about the role before applying, please contact Mhairi (details on our website).

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (BST) Friday 16th May 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
   

i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)

ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)

iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).
   

• Video call interviews will be held on w/c 26th May 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring.

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates. 

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

Please note: This role is being advertised by NFP People on behalf of our client.

A unique opportunity has arisen to join SSAFA, the Armed Forces charity, as the Community Engagement Manager for Scotland.

About the role

In this new and pivotal role, you will lead efforts to grow awareness, engagement, and income generation through a vibrant network of volunteer-led branches across  Scotland. As the primary point of contact and support for these branches, you'll play a vital role in empowering volunteers and fostering a sense of community and belonging throughout the region.

Working closely with the wider regional team, you will help deliver SSAFA’s new community engagement strategy — a central part of an exciting period of transformation and strategic growth for the charity.

Whilst the post is homebased, to be eligible for this role you are required to live in Scotland.

The role involves extensive travel within the region and may require occasional evening or weekend work at short notice. A company car can be provided to support this.

About the team

With the support of the Regional Manager – Casework and Community Engagement, this role plays a key part in establishing, coordinating, and leading a team of Community Engagement Volunteers across the Scotland.

The primary focus is to drive awareness, increase fundraising, and strengthen engagement in alignment with the strategic direction set by the Director of Welfare Operations.

You will work collaboratively with other regionally based Community Engagement Managers and strategic partners across the Fundraising, Marketing, and Communications directorate to help shape policies and guidance for branch activities,

The role involves regular meetings, both in-person and via Microsoft Teams, and you will benefit from a comprehensive support package including training, mentoring, and ongoing professional development.

About you

You will be an exceptional individual in order to lead this exciting initiative during a critical period of change. The ideal candidate will be a driven and highly motivated professional with a strong track record in fundraising, a solid understanding of fundraising regulations, and proven experience in leading and supporting volunteers in their efforts.

You will have excellent relationship management skills and a deep understanding of volunteer engagement and development. You will be a natural communicator with demonstrated success working with volunteers; experience in volunteer recruitment, induction, and best practice would be a strong advantage.

You will be a confident and credible networker, capable of representing SSAFA to a wide range of external stakeholders, building strong partnerships and enhancing the charity’s profile across Scotland — all while operating remotely as part of a collaborative and regionally dispersed team.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Philanthropy Key Relationships Manager

We are looking for a Philanthropy Key Relationships Manager to lead on building and strengthening relationships with major and mid-level donors, helping them achieve their philanthropic goals while raising vital income for the charity.

Position: Key Relationships Manager

Location: Home based (with quarterly in person All Staff days, travel to donors and some Fundraising team days in Swindon). To facilitate travel to donors, candidate will need to be based in the South of England, or near London. 

Hours: Full-time

Salary: £37,000 to £41,000 per annum

Contract: Permanent

Closing Date: 11 May 2025

The Role

With a strong focus on stewardship, you’ll manage a portfolio of supporters, create tailored engagement opportunities, and deliver compelling cases for support that inspire long-term giving. You’ll work closely with colleagues across the organisation to ensure a joined-up, strategic approach to relationship fundraising. Your ability to communicate with clarity and warmth, alongside a deep understanding of what motivates Christian supporters, will be key to growing support and maximising impact.

About You

You will have proven experience of developing high-value relationships with donors (individuals) and a track record of success in soliciting major gifts in excess of £5k or transferable skills gained in a similar role with equally demanding relationship-based targets.

With knowledge of the principles of relationships fundraising to include identification, research, cultivation, solicitation and stewardship of major and mid-level donors, you will have experience of working autonomously and effectively with people at senior or Board level.

You will have:

• Evidence of strong influencing and negotiating skills

• Excellent written and oral communication skills, with the ability to make a cogent and compelling supporting case for each project

• The ability to develop excellent working relationships with staff, Trustees and volunteers; you will be diplomatic, persuasive and credible at a senior level

• The ability to manage multiple tasks while maintaining focus and standards, and balancing time scales

• The ability to confidently present to and communicate with a wide range of stakeholders

• An understanding of what drives and motivates potential and existing Christian supporters

If you are passionate about research and eager to contribute to meaningful public debates, we encourage you to apply. Please provide your CV and a 250-word statement that sets out your interest and suitability for this position.

In Return…

Commitment - As a Christian organisation, the charity believe you have gifts and abilities that are all your own. So they’re willing to explore how what you have might fit what’s needed. 

The checklist – There’s no such thing as the perfect candidate. You don't have to tick every box on the job description before you apply! 

It's personal - You have a life outside work, and the organisation want you to be able to live it well. So are happy to talk to you about flexible working hours and working from home. 

Learn and grow - When you're trained in a new skill, or learn a different perspective, it benefits everyone. The organisation is committed to making it possible for everyone to flourish, with a huge variety of learning resources available. 

Together and apart - The charity believe in home working where it’s appropriate, and during lockdown they made that work really well. But know how important it is to meet face to face, too and are committed to making the office an enriching environment, where people are glad to be.

Celebrating difference - Universal acceptance for everyone, everywhere is at the heart of the organisation and it promotes diversity of thought, culture and background. Diversity is valued and this is reflected in the workforce. 

Level ground - We want you to bring your best to the application and selection process. If you need any adjustments to be made for that to happen, let us know and we'll be glad to help. 

Benefits include: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 28 days (plus bank holidays) after 2 years’ service (plus holiday trading, office closed at Christmas, additional closure the day before Good Friday and as day after Easter Monday), gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Life Assurance, Staff Seminars, All Staff Gatherings, Access to LinkedIn Learning platform, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee 

Working in over 200 countries and territories, the organisations parent charity, is a global mission to bring the Bible to life for everyone and believes that when people engage with the Bible lives can be changed, for good.

The charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.

You may also have experience in areas such as Major Donor, Major Gift, Philanthropy, Major Donor Fundraiser, Major Gift Fundraiser, Philanthropy Fundraiser, Major Donor Fundraising, Major Gift Fundraising, Philanthropy Fundraising, Major Donor Partnerships Manager, Major Gift Partnerships Manager, Philanthropy Partnerships Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

We're now The King's Trust. And we're still working for young people.

We've changed our name from The Prince's Trust to The King’s Trust. Rest assured, the support we offer young people remains the same. This change marks an exciting new chapter for us, and we hope you'll continue supporting us to transform young lives.

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Our Funding Management team are looking for someone who loves excel and has excellent attention to detail. (We have 2 x roles - a 12 month and a 6 month fixed-term contract)

This role is responsible for ensuring we maximise our restricted funds income in compliance with our funders requirements by allocating funding to grants, compiling and submitting claims and reports to Funders in a timely manner. Working effectively across the King's Trusts Delivery, Finance and Fundraising teams in a proactive manner.

The role is perfect for you if you have strong administration, reporting and time management skills along with experience of using CRM databases and excel.

Perks for working at The Trust! 

• Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year 
• Flexible working! Where operationally possible, our roles require a combination of office days and working from home (please speak to the hiring manager about this particular role)
• You can volunteer for and/or attend events – The King's Trust Awards, Pride, active events etc. 
• In-house learning platform! Develop your skills for your career and your role 
• Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas. 
• Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network). 
• Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave. 
• Interest-free season ticket loans 
• The Trust will contribute 5% of your salary to the Trust Pension Scheme 
• Generous life assurance cover (4 x annual salary) 

Equal Opportunities 

Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives. 

We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.  

We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network). 

Safeguarding 

The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants. 

Birmingham Cathedral is a beautiful building with a wonderful community of worshippers, volunteers and staff. We are inspired by a strong sense of social justice, a passion for supporting those who are marginalised within the city and a commitment to celebrating all that is wonderful in our diverse city and diocese. We strive for our Cathedral to be fully representative of the richly diverse communities we serve, and have an unwavering desire to share God’s love, and the good news of Jesus Christ in a spirit of service.

Birmingham Cathedral demonstrates daily its attraction as a house of prayer to the people of the city and its international visitors. Alongside daily worship, enriched by the Anglican choral tradition, the Cathedral hosts diocesan, regional and national events and is responsive to immediate community needs for celebration and lament. With growing confidence and newly refurbished Burne-Jones windows, the Cathedral has a clear vision and strategy. The Cathedral’s strategic plan focusses on three priorities: Pray, Serve and Grow and gives Birmingham Cathedral a clear sense of purpose and direction.

The Volunteer Co-ordinator will facilitate, develop and champion the work of the volunteers within the cathedral. The role will support the recruitment of volunteers and support the development of volunteer team leaders. The Volunteer Co-ordinator will have responsibility for aligning the work of volunteers with delivering Chapter's overall strategy, with a particular focus on the development of welcome volunteers to engage visitors and increase per head visitor donations.

Person Specification:

Essential:

• Experience working with volunteers in a charity context.
• Exceptional communication skills, together with a confident and professional approach.
• Must be self-motivated whilst understanding the importance of working as part of a team.
• Sympathetic towards and supportive of the mission and values of the cathedral.
• The ability to establish and maintain good working relationships with a range of people, including cathedral colleagues and external organisations.
• Comprehensive IT skills.
• Willingness to work flexibly, including evenings, weekends and public holidays as required.
• Experience of establishing and reporting on KPIs.
• Empathy with the ethos of the Church of England

We’re delighted to be working with an amazing children's charity to support the recruitment of their new Digital Marketing Manager.

Location: Remote, London
Salary: £40,500
Full-time, Permanent

As the Digital Marketing Manager, you’ll lead on planning, delivering, and optimizing innovative digital campaigns that mobilize the public, grow the national supporter base, and elevate the charity’s mission. You'll collaborate with internal teams and external agencies to create integrated digital strategies across paid search, social media, and programmatic channels — all while championing a data-led, audience-focused approach.

What you’ll do:

• Plan, deliver, and optimise paid digital campaigns that grow the supporter base
• Work with agencies, creatives, and internal teams to produce powerful content
• Manage platforms like Meta, Google Ads, and analytics tools
• Use insights and data to drive performance and improve future campaigns
• Upskill colleagues and champion a culture of digital innovation

What you’ll bring:

• Strong digital marketing experience, especially in paid media
• Excellent analytical and reporting skills
• Creative mindset and collaborative approach
• Understanding of digital platforms, SEO, and adtech compliance
• A passion for social justice and improving young lives

How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the “apply now” button.

The process: If your experience aligns with what we're looking for, a member of our team will be in contact to discuss the role with you in more detail before presenting your profile to the client. We will also ensure that all applicants receive an email to inform them of the outcome of their application.
To avoid any potential delays or your application being missed, please apply solely via the 'Apply Now' button.

Commitment to Diversity:
The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Job offer – Communications Manager (Digital and Social Media)
Location: Home-based/Remote. Must be based in the UK, Germany or Spain
Travel required: 25 days / year (approx.)
Deadline for applications: 9 May 2025

Applications without cover letter and writing sample will be automatically rejected.

Myeloma Patients Europe (MPE) is offering an exciting position as Communications Manager (Digital and Social Media) in a dynamic European non-profit patient advocacy organisation. This role will help deliver the MPE communications strategy, providing both strategic and operational support across the organisation, and ensuring that MPE is increasing our reach and impact to improve the lives and experiences of myeloma patients.

As Communications Manager (Digital and Social Media), you will work with the Head of Communications and other key staff across to the organisation to:

• Implement MPE communications strategy, monitor and improve MPE reach, and increase impact with key stakeholders
• Develop and disseminate strong and relevant messaging for key stakeholders     
• Monitor and evaluate our performance and reach across digital and social communications channels

This will include working on the following core activities and tasks:

Digital communications (40%)

• Writing, editing and updating content for the MPE website (i.e. using WordPress, Elementor and other content management systems)
• Developing written and graphic content for MPE programme specific websites (such as MPE Navigator and Myeloma Access Atlas)
• Collaborating with relevant MPE staff on digital content development and publication
• Designing educational and promotional materials including leaflets, reports, patient materials, campaign materials and social media adverts/cards/images
• Supporting the Head of Communications with the development and management of monthly E-newsletter content, webinars and other relevant communications activities
• Developing multi-media communications campaigns

Social media (40%)

• Leading MPE social media and content planning, maintaining and developing our content so that it engages our audiences, supports our messaging and strategic goals   
• Managing MPE social media sites – LinkedIn, Facebook, etc, monitoring and advising on ways to increase reach
• Developing an annual content calendar reflecting significant internal and external events

Video filming and editing (15%)

• Supporting development of interview content with stakeholders (such as doctors, patients and other stakeholders)
• Video filming at various events, including medical congresses and the MPE Annual Masterclass
• Video editing and dissemination

Other (5%)

• Staff meetings, annual events, providing communications support to MPE team and other ad hoc communications tasks as required.

About you:

Essential

• Minimum of four years of relevant professional experience in communications role or equivalent
• Demonstrable experience of writing and developing communications content , social media posts, news stories and articles (this will be tested at interview)
• Experience of stakeholder engagement and increasing reach of an organisation via communications channels
•  Ability to explain and communicate complex topics to diverse and lay audiences
• Basic digital design skills
• Excellence in writing, proofreading and editing in English. The ideal candidate will be a native English speaker
• Editorial and storytelling skills
• Strong knowledge of social media channels and ability to use analytics tools
• Experience using WordPress and/or other content management systems
• Self-motivating, flexible approach and ability to work with an international team in a virtual setting

Desirable

• Relevant degree in communications, English or comparable
• Design expertise and ability to use Adobe software (InDesign, Illustrator, Photoshop and Premiere) as well as other platforms such as Canva or PowToon
• Experience of video filming and edition
• Experience in patient advocacy or non-profit healthcare organisation

We offer:

• A permanent position with flexible hours in a remote setting
• An exciting position in a European non-profit organisation in the emerging fields of patient-centred healthcare and patient advocacy, working together with key patient advocacy leaders across Europe
• An opportunity to integrate in a young, dynamic and multi-cultural team working from different European cities

About MPE

Myeloma Patients Europe (MPE) is an umbrella organisation of myeloma and AL amyloidosis patient groups across Europe. MPE currently has 52 members based in 33 countries. The mission of the organisation is to drive advocacy by empowering the myeloma community through research, education and collaboration. We achieve this through a team of dedicated staff, volunteers, members who work to accomplish our strategic goals:

• Drive improvements in access to timely diagnosis, optimal treatment and care
• Lead the development of robust patient research to improve experiences, outcomes and access for myeloma patients and their families
• Strengthen and empower MPE members to best support patients and enhance the impact of advocacy
• Amplify the influence and impact of MPE and its initiatives.

Learn more about our programmes: ww w. mpeurope. org

If you wish to apply, please send your CV, cover letter as well as a short writing sample to recruitment @ mpeurope. org.
The cover letter should ideally be no longer than 1 page
The writing shample should be e.g., a press release, article, newsletter or samples of social media content/posts.

Applications without the cover letter and writing sample will be automatically rejected.

The deadline for applications is 9 May 2025 and all applications will be reviewed immediately afterwards. Our hiring team will schedule interviews with successful candidates to take place in the following weeks. We will be in touch following the review period regarding next steps.

If you have any questions, please also do not hesitate to contact us at recruitment @ mpeurope. org

We are delighted to be working in partnership with World Vision. As a global Christian humanitarian charity, World Vision is dedicated to tackling the root causes of poverty and injustice, empowering children, families, and communities to thrive. Through advocacy, emergency relief, and long-term development, they bring hope and transformation where it’s needed most. At the heart of their mission is a deep commitment to demonstrating God’s unconditional love.

We are seeking a two inspiring Philanthropy Managers to join World Vision’s brand-new Integrated Fundraising and Marketing team. This is an exciting opportunity to grow income from their valued donor base while reaching new supporters across the UK. You’ll work collaboratively across teams, share portfolios, and shape smart segmentation strategies to create meaningful, personalised donor experiences. We’re after strategic thinkers with a heart for impact, individuals who can blend innovation, relationship-building, and spiritual maturity to drive change. This is your chance to step into a role where your skills and passion can help unlock extradordinary generosity that will deliver life-changing outcomes for children worldwide.

The successful candidate must be able to demonstrate:

• Significant experience in a major donor fundraising (or other relevant) role.
• Experience in managing 6 figure income portfolios.
• Outstanding networker with strong interpersonal skills.

Come and create real, lasting change on a global scale. Join a passionate, purpose-driven team dedicated to transforming the lives of the world’s most vulnerable children. At World Vision your work will bring hope, drive progress, and deliver life-changing support to children who need it most, wherever they are in the world. This is your opportunity to make your fundraising skills count where it matters most.

For more information, please contact Nick Thomas, Senior Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion*, sexual orientation, age, veteran status or other category protected by law.

*In accordance with the Equality Act 2010, Part 1, Schedule 9, it is a genuine occupational requirement that the post holder is a practicing Christian and in agreement with World Vision’s mission and values. 

Location: Home-based with 1 day per week in Milton Keynes office. Regular UK-wide travel requirements to attend donor visits and events

Closing date for applications: 18 May 2025

Please note: Applications are being reviewed on receipt and interviews will be conducted on a rolling basis. When a suitable candidate is found the role will close, so please apply without delay to avoid disappointment.

Events and Community Manager
Remote working
£40,000 pa plus excellent benefits
35 hours per week
Permanent

The Events and Community Manager for our Mass Fundraising Team will focus and lead on:

1. New product development and innovation

2. Creating marketing plans to inspire and motive supporters to engage with RNID

3. Ensuring all RNID events and community supporters are receiving exceptional stewardship

You will be responsible for managing the events and community portfolio at RNID, constantly reviewing and optimising products whilst thinking of new ways to attract supporters to our cause.

You will: 

1. Work with the Head of Mass Fundraising to develop and deliver the events and community fundraising strategy, and to budget and report on income and expenditure

2. Lead on the delivery of our third-party challenge events

3. Lead on new product development for events and community products

4. To proactively engage, source, secure and manage community fundraising relationships with local groups, clubs, organisations, school and individuals

5. To work with colleagues across RNID to maximise fundraising opportunities in the community 

You will be an experienced events and community fundraiser with the ability to motivate and inspire supporters to fundraise for RNID. You will be responsible for planning, implementing, monitoring and evaluating all events and community products.

You will have a natural ability to build excellent relationships especially with supporters, colleagues and suppliers. You’ll be a strong team player who is comfortable leading projects, ensuring clear and regular communication with project team members.

You will be responsible for managing the events and community income budget of £250k, which has ambitious plans for the next five years. You will put forward business cases to test and trial new products to add to our portfolio. You’ll work closely with the Marcomms team on marketing plans and with the Mass Fundraising Officer to implement multi-channel stewardship plans for our events and community supporters.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 12 May 2025.

First round interviews: 16 and 19 May 2025.
Second round interviews: 23 May 2025.

Harris Hill are delighted to be working with a national charity to recruit for a Legacy and in Memory Manager in order to create and deliver strategies to maximise gifts in wills and in memory giving, ensuring sustainable income for the charity while providing exceptional supporter care. As part of this role, you will manage legacy administration, drive the growth of the charity's Free Wills programme, and develop meaningful ways to engage legacy and in memory supporters.

As a Legacy and in Memory Manager you will:

• Develop and implement a legacy giving plan to grow future income streams.
• Oversee legacy gift administration, ensuring efficient processing and compliance.
• Lead a team, providing support and guidance to the Legacy Executive and Administrator.
• Expand the charity's Free Wills programme and promote in memory fundraising.
• Develop innovative marketing campaigns to raise awareness of legacy and in memory giving.
• Build and maintain relationships with key stakeholders, including funeral directors and law firms.
• Ensure exceptional stewardship of legacy and in memory supporters through personalised engagement.

To be successful, you must have experience:

• Proven experience in legacy and/or in memory fundraising.
• Experience in a supporter/customer-facing role, ideally in the charity sector.
• Strong understanding of legacy administration, probate law, and regulatory requirements.
• Excellent relationship building skills and ability to manage multiple projects.
• Empathy and sensitivity when working with bereaved families and supporters.
• Passion for the mission and values of the charity.

Salary: £38,000 - £45,000 per annum

Contract type:Full-time, permanent 

Location- Midlands, 3 days in the office 

Closing date: 7th May at 8am  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

The Philanthropy and Major Giving team is responsible for an annual budget of around £3.5m with an ambition to grow this to £5m by the end of our current strategic period in 2026. In 2021, the team doubled their income after the passing of HRH the late Duke of Edinburgh provided a significant opportunity to raise awareness and the profile of the charity. 

The Philanthropy and Major Giving team looks after a variety of relationships with high-net-worth individuals, family trusts and foundations, many of whom are long-term supporters of the charity committed to supporting young people to fulfil their potential. The team is proactive when it comes to new business, seeking opportunities from our current networks and events. We collaborate with multiple internal stakeholders including our CEO and Executive Leadership Team (ELT), Trustees, Strategy & Engagement and Operations teams. 

You will be joining a successful and ambitious team at a pivotal moment for the charity as we prepare to celebrate our 70th Anniversary in 2026 and launch a new five-year strategy.

The successful candidate will play an active and integral role in the Philanthropy team, feeding into team plans and working collaboratively to reach new donors and increase income raised.

We are looking for someone who is ambitious with the drive and tenacity to engage new high-level donors, as well as develop existing relationships with our network of generous and long-standing supporters.

• Strong interpersonal skills with demonstrable success in fundraising, networking and relationship building, which has led to significant financial support.
• Can demonstrate a proven experience in generating new business of six figures and above, including multi-year gifts, and managing and growing a diverse portfolio.

We offer excellent staff benefits including a generous pension contribution, flexible working, Heath care cash plan, life assurance, attractive holiday package, ongoing training, and an employee assistance programme.

If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.

The deadline for applying for this role is: Sunday 18th May– Midnight

1st  interviews will take place on: 2nd Juneheld via Teams

2nd interviews will take place on: 5th & 6th June – in person at the London office.

We kindly ask that previous unsuccessful applicants do not submit another application. 

If you would like to access the application form in a different format or if you would like any assistance that might help improve your experience

The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.

**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.

£36,348 per year (£45,435 full time equivalent)
28 hours per week
Remote
Fixed term maternity cover

What we're looking for

As our Research and Insight Manager, you'll lead a dynamic research program that informs our strategic direction and drives impactful change. Your insights will contribute to building a deeper understanding the lives of blind partially sighted people, along with the external factors that influence them, and will shape RNIB's activities across all areas of our business.

What you'll be doing

With extensive experience of conducting qualitative and quantitative research studies, you will be producing actionable insights and recommendations resulting from research with a variety of audiences. You'll be collaborating with stakeholders to plan the research and working with internal teams and external suppliers to deliver a range of high quality, complex research studies to guide decision-making.

You'll also be responsible for line managing a team of researchers, developing and nurturing them to build their skills and experience in a variety of research methodologies and related subjects.

What you'll need to succeed

You'll have substantial experience of conducting and commissioning a wide variety of research studies. You'll also have strong analytical skills with the ability to understand a wide range of data sources and to express complex information in a clear, concise, and compelling way.

You'll be comfortable leading cross functional project teams and using agile methodologies to achieve project goals. You'll also demonstrate a strong ability to build effective stakeholder relationships and influence decisions.

This maternity cover role will lead a passionate team that champions the voices of blind and partially sighted people and puts the lived experience of sight loss at the heart of everything we do. You will be ale to contribute to this, perhaps through experience in the healthcare or not for profit sectors, and will ideally have a mix of research agency and client-side experience.

What We Offer

RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our .

How to Apply

If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.