Team manager jobs in london

Job Purpose
This role involves producing and editing clear, accurate, and engaging content across diocesan platforms, both online and offline, to share the Church’s story and highlight its role in society. The postholder will support the Head of Communications in managing the diocese’s digital and print presence, overseeing website and social media content, and contributing to fundraising campaigns.

Principal Duties and Responsibilities
The Communications Officer will attend a wide range of diocesan events, creating compelling content for websites and social channels to strengthen the Church’s profile. They will collaborate with diocesan teams and partners to draft and distribute press releases and advise colleagues on effective use of social media. Regular tasks will include managing website updates, drafting and reviewing parish communications, and preparing copy for fundraising bids, Planned Giving Drives, and Capital Appeals.

Consistency of branding and visual identity across all materials is key, and the postholder will work closely with other departments to maintain this standard. They will also support the Head of Communications with broader team activities, including production of the annual Diocesan Directory and contributions to the National Directory. The role requires flexibility to respond to emerging needs, as well as commitment to ongoing professional development in areas such as fundraising and impact reporting.

Essential Knowledge, Skills, and Experience
The Communications Team is small and highly responsive, requiring flexibility and teamwork. Candidates should hold a degree or equivalent and have at least three years’ experience in communications. Strong writing, editing, and proofing skills are essential, alongside experience of digital and print campaigns. Applicants must be able to manage multiple priorities, collaborate effectively, and influence without authority. Photography skills are desirable, and training will be provided. The role requires travel across the Diocese, evening and weekend work (with TOIL), and a driving licence. Candidates need not be Catholic but must support the Church’s aims and mission.

About the role

This is a unique opportunity to play a pivotal role at the heart of SSAFA supporting our Chief Executive Officer (CEO) in leading the organisation.

As Chief of Staff, you will act as a strategic partner and trusted advisor to the CEO, bridging operational delivery with strategic oversight. You will coordinate cross-organisational priorities, ensuring effective communication, accountability, and decision-making across directorates.

Working with senior colleagues, you will provide high-level executive and operational support, represent the CEO when required, and maintain oversight of key organisational initiatives. This role is essential in enabling the CEO to focus on strategic leadership, while you ensure the smooth running of business functions and act as a trusted liaison across the organisation.

About the team

You’ll be working at the centre of SSAFA, reporting directly to the CEO and working closely with the COO and CEO's Executive Assistant. The role is highly collaborative, requiring strong relationships across the Senior Management Team and all directorates. You will be part of a leadership environment that values trust, open communication, and shared accountability, ensuring the organisation delivers effectively.

About you

You will be an experienced leader with strong communication and influencing skills, able to build trust and foster collaboration across teams. With sound judgment and the confidence to make decisions within delegated authority, you will act with professionalism and discretion on behalf of the CEO.

Organised and strategic, you will bring excellent project management skills, digital agility, and the ability to balance competing priorities. Analytical and solutions-focused, you will thrive in a fast-paced environment and share SSAFA’s values and commitment to supporting the Armed Forces community.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on 21 October 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 03 November 2025

Job Title: Employment Consultant (South Central England – covering Hampshire, Dorset, Wiltshire, Avon, Oxfordshire)

Location: Home-based with significant travel across designated region

Salary: £33,174

Hours: Full time 37.5 hours per week (part time or flexible working options considered)

Contract: 2 years fixed term with possibility of extension

Would you like to be inspired every day in a highly rewarding role? Whether it’s the veterans we support, your colleagues or the other services that we collaborate with, you will be working with an exceptional group of people.

At the Poppy Factory, we help armed forces veterans with health conditions to find meaningful and sustainable employment after service. This often means overcoming significant barrier to employment. Our aim is to empower veterans, help them to recognise their unique skills and give them the confidence to move forwards in their career.

As an Employment Consultant, you will be assisting veterans across the region back into work. Based at your home, but with extensive travel, you will help with application materials, overcome challenges, and connect with employers. You will also work alongside professionals in other services such as health or welfare to ensure that the veterans have access to all the support they need to overcome barriers to gain and retain employment.

What do we need from you?

• Empathetic and effective communicator. You will be comfortable building rapport and trust with people from a diverse range of backgrounds.
• A collaborative mindset. You will enjoy working as part of a team with colleagues based across the UK who support each other in what can sometimes be a challenging role. You will also work closely with many other organisations for the benefit of the veterans you will be supporting.
• Motivation and commitment. It takes hard work, tenacity and time to help people reach their employment goals. You will sometimes be helping people in challenging circumstances who need intensive support to move forwards.
• This is hugely varied role and no two days are the same. You will often need to balance competing priorities or quickly shift focus depending on the needs of the people you will be supporting.
• Experience of and confidence in supporting people with complex challenges such as, health issues, substance use, insecure housing, criminal records, or other barriers to employment.
• You will be an emotionally resilient individual who can effectively navigate challenging circumstances and provide unwavering support to those in need.

Why should you apply?

• A chance to give back to our armed forces and make a positive and lasting impact to the lives of veterans and their families.
• Competitive salary and benefits package including generous holiday and pension contributions.
• A welcoming and empowering culture, with regular opportunities for team connecting and shared learning throughout the year.
• Variety in the role, a mix of travelling in your area, home working and occasional visits to the historic Poppy Factory in Richmond, London
• The opportunity to develop your region and build relationships with employers and other support services that best meet the needs of the people you’re supporting.
• Be part of an iconic charity with a 100+ year history

For further information, including the full job description for the role, please refer to the candidate pack.

How to apply

To apply for this position please prepare your CV and a covering letter clearly outlining how you meet the essential criteria in the person specification as set out above and submit via the online application process. Please address your covering letter to Kirsty Gronow, Services Manager.

For an informal conversation to find out more about this role, please call Kirsty Gronow.

Please note, applications will be reviewed on a rolling basis. 

No agencies please.

Equality & Diversity

We are committed to equality, valuing diversity, and promoting inclusion within our workforce, including the volunteers who give their time to us.  We work to maintain an environment where the needs and aspirations of all employees are met, irrespective of characteristics protected under the legislative framework of the Equality Act 2010. We expect everyone to understand and accept their personal responsibility to recognise and value differences and the unique contributions that people make to the way we deliver our work.

As an equal opportunities employer our commitment is to take positive measures to recruit people from underrepresented groups, and we actively encourage applicants from diverse backgrounds. As a Disability Confident employer, we offer a guaranteed interview for any job applicant with a disability who meets the essential criteria for the role. Please indicate in your covering letter if you wish to be considered under this scheme. We are also happy to discuss reasonable adjustments to the application or interview process to accommodate disabled candidates.

Additionally, we offer a guaranteed interview to veterans of the UK armed forces or members of the Reservist forces who meet the essential role criteria. Please make it clear in your application if you wish to be considered on this basis. Please note, to be eligible for consideration under this scheme your application must demonstrate that you meet the essential role criteria as set out in the person specification.

We are a family friendly employer and happy to discuss flexible working arrangements. We encourage applicants to contact us to discuss if they have any questions before applying.

About The Poppy Factory

The Poppy Factory aims to be an exemplar employer. We recognise the impact that working with a challenging cohort can have on our staff, which is why we prioritise work/life balance and support mechanisms including training, supervision and EAP provision.

The Poppy Factory provides competitive terms and conditions of employment, including:

• Opportunity for home-based/hybrid and flexible working
• 28 days’ basic annual leave per year (including a day in lieu of Armistice Day, and 3 days’ Christmas closure), rising to 32 days with long service, plus bank holidays
• Double-matched pension contributions up to 10% employer contribution

Seeking a purposeful career change? Start on your transformative journey with the On Purpose Associate Programme, offering a unique opportunity for mid-career professionals to transition into impactful work. This paid, year-long leadership programme is designed for those ready to pivot their professional journey towards creating a regenerative, equitable and just future.

Key info:

• Based in London, UK

• Full-time (4.5 days at placement & one half day training weekly)

• £27,010 per annum salary

• Programme dates: April 2026 - March 2027 (49 weeks)

• Apply by Monday 20th October, 9:00 am (BST).

About On Purpose:

On Purpose is tackling the greatest challenge of our time: transforming our economy from profit to purpose. Our leadership programmes develop people who will play their part in this transformation.

Together, we learn to see a different future and take action towards realising it in the organisations we work in. Our programmes seed a vibrant community who care, inspire, challenge and support one another as we make this transformation a reality.

Programme structure:

Two 6 month placements 

• Through work placements with organisations driving impactful change, you'll gain hands-on experience tackling pressing social and environmental issues 4.5 days of the week. Some of our current partners include Better Society Capital, Save the Children, BAFTA and VISA.

Expert-led learning 

• Our intensive Learning & Development programme involves weekly in-person sessions led by experts from across sectors. This blend of professional training and academic rigour equips you with the skills, knowledge and mindset to lead organisational and systemic change. 

1:1 mentoring & coaching

• Receive support through fortnightly mentoring sessions and quarterly executive coaching, fostering both your personal and professional growth.

Join a supportive, impactful community

• You’ll be part of a tight-knit cohort of 20 Associates, participating in training sessions every Friday afternoon together. You’ll also join the wider On Purpose community, connecting with a global, influential network of impact-driven professionals offering life-long inspiration, collaboration and opportunities.

Benefits:

• Earn a £27.01 k (pro rata) salary - On Purpose stands out by offering a paid learning and training opportunity, saving you significant costs compared to paying for other leadership programmes or MBAs, all the while offering extensive learning and development.

• Develop your ability to make an impact - Equip yourself with the skills and insights needed to drive meaningful change. You’ll join nearly 1000 purpose-driven alumni who are leading transformative change worldwide in all parts of the system, with 92% currently working in the impact sector.

• Unlock purpose-driven career opportunities - Our Associates have moved into a range of sustainability and social impact roles, ranging from CEOs of social enterprises to leadership positions within traditional companies driving change from within. We have a former music label business owner now the CEO of Hubbub, a former Consultant now Director of Impact at B Lab UK and a former civil servant now Climate Lead at Ellen MacArthur Foundation. 

• Standard UK holiday allowance

• A 3-day residential (all expenses paid)

Who we’re looking for:

This programme is ideal for:

• Individuals seeking a career change into the environment and social impact sector.

• Individuals already in the impact sector who want to develop new skills, have the opportunity to work in more commercial organisations, or to join an engaged network of people who share your values and are working toward the same goal. 

Specific sector or industry experience is not important. We’re looking for talented people from diverse industries who have a determination to bring their skills and experience to purpose-driven projects and to driving systemic change. We seek ambitious individuals with:

• A minimum of three years full-time professional experience

• The right to work in the UK for the full duration of the programme

• Fluency in English 

• Office environment experience 

• Skills in project management, stakeholder engagement, adaptability, interpersonal communication, problem-solving, quantitative analysis and strategic thinking.

• Excitement and commitment towards building a career that helps transform our economy from profit to purpose.

Diversity and Inclusion:

We welcome applications from people with diverse backgrounds and experiences and those who are often under-represented in the impact sector, including but not limited to individuals with disabilities and those from diverse ethnic, gender identities, sexualities, religions, and socio-economic backgrounds.

How to apply:

• Register your interest via our website to receive a link to your online application form.

• Closing date for applications: Monday 20th October, 9:00 am (BST).

• Interviews will be held in mid-late November.

Looking for a great next step in your fundraising career? We have an excellent opportunity for you to join our high performing Trusts and Statutory team as a Trusts Officer. 

Building networks, understanding what motivates our supporters, and aligning our programmes to their grantmaking strategies is key to our growth plans for Major Gifts. Partnering with grantmaking trusts and foundations is fundamental in helping Parkinson’s UK to deliver the impact we want to see for people affected by Parkinson's.

As a Trusts Officer, you will be a part of our dynamic and high performing Major Gifts and Special Events team. We have a well established programme raising circa £5 million a year across the department to fund our vital work but big ambitions to grow that further. 

About the role 

This role is part of the trusts and statutory team of nine. In this role you will coordinate trust fundraising activity within a large portfolio of funders, identifying trusts and foundation prospects and writing high quality proposals and reports in collaboration with supportive colleagues in the team and across the charity. It is a permanent, full time position with an established portfolio of four and five figure trust donors, and the opportunity to grow this significantly in the coming years.

Together with our other Trusts Officer, you’ll oversee the small trusts programme of regular supporters, create tailored approaches to bigger funders in your portfolio, and support other team projects and cultivation events.

What you’ll do:

• Cultivate strong working relationships with a portfolio of trust and foundation supporters increasing their engagement with and support of the charity.

• Maintain an active portfolio of small and mid-sized trust funders, and research new trusts increasing your own portfolio. 

• Create clear and concise proposals and reports for trusts in England, Wales, Northern Ireland and Scotland including for project and region-specific funding requests.

• Identify the most appropriate approaches for specific trusts and opportunities to increase giving and secure multi-year gifts, thanking promptly and appropriately.

What you’ll bring:

• Experience of successfully securing four- or five-figure gifts from charitable trusts and foundations and managing a funding portfolio. 

• Ability to work effectively with a range of internal and external people, including trust administrators and trustees, influencing them to support new projects through written proposals, meetings, site visits and calls. 

• Knowledge of the requirements of trust funders, the principles of bid-writing and effective project reporting. 

• Proven ability to organise a busy workload effectively and respond flexibly to requests from your manager. 

• Experience of operating collaboratively and productively in a digital workplace, including using a fundraising database and online funding research tools. 

This is an exciting time for Parkinson’s UK and we would love you to join us!

Please apply by sending us your CV, together with a detailed supporting statement which will fully demonstrate how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description.

Interviews for this role will be held in person at our London Office on 21 October 2025.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.

About the role:

At Single Homeless Project (SHP), we believe that the right technology can be transformative - not just for our teams, but for the thousands of Londoners we support every year. As our IT Helpdesk Officer, based in Kings Cross, you will be at the heart of ensuring every colleague has the tools, systems, and support they need to deliver life-changing work. From maintaining a smooth and stable IT service across all our locations to working closely with third-party providers, you’ll play a crucial role in keeping our organisation connected and effective.

This is a role where every day brings variety. You might be resolving a technical issue for a frontline worker in one of our services, managing system access to ensure our security standards remain high, or travelling across London to set up IT equipment in a new location. You’ll be involved in the delivery of projects and system implementations, from launching new contracts for internet and telephone services to helping integrate innovative solutions that keep us moving forward. Your knowledge of Office 365 security, cloud management, and best practice in IT support will be key to helping us work smarter and achieve more.

In joining SHP, you’ll be part of an organisation that invests in your development and offers real scope for progression. As you grow your technical expertise, you’ll also see the direct results of your work - supporting the people who make a lasting difference for those experiencing homelessness. This is more than an IT role; it’s an opportunity to be part of a mission, ensuring our teams can focus on what matters most: changing lives across London.

About you:

• Experience in Providing 1st and 2nd line IT support over a number of channels including face to face, phone, email, text, chat and video. 
• Excellent verbal and written communication skills. 
• Strong organisational skills and shows enthusiasm to all duties. 
• Ability to manage issues and questions via a ticketing portal, updating clients in a timely manner and following tickets through to resolution. 
• Experience in troubleshooting hardware including cloud servers, desktops, laptops and network equipment. 
• High level of personal organisation with the ability to plan and prioritise own work. 
• Has experience in Microsoft applications like Microsoft Dynamics CRM. 

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Please note we will be reviewing applications and inviting suitable candidates to interview (via Microsoft Teams) as applications are received. Therefore, please submit your application as soon as possible as we reserve the right to close the advert early if a suitable candidate is identified.

To be considered remove your name and other personal details from your C.V. before uploading. 

This post will require a DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed.

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

Overall purpose

We are looking for a talented and ambitious individual to join our team to help us deliver partnership management to our corporate partners. Having expanded our services into Birmingham and Greater Manchester for the first time, fundraising and charitable activities with our corporate partners are a key area for growth to ensure that our organisational development is sustainable and permanent. Building on our success to date, working with over 50 active partners, our focus is on developing long-lasting and growing relationships that deliver both increased income and outcomes for our refugee clients. You will play your part in supporting and delivering external relationships working across multiple opportunities from staff engagement, hiring initiatives and volunteering projects, that maximise the value for Breaking Barriers, our clients, and our partners.

We concentrate on getting things done in a flexible and friendly environment where everyone is encouraged to take ownership and contribute. We are a team of around 70 staff who are all and committed to helping the UK’s refugee communities. Colleagues who thrive are passionate about our cause, confident working autonomously, collaborative team players, and not afraid to take the initiative and think creatively.

The main purpose of the Partnerships Officer role is to support the Partnership Management team on the delivery of first-class account management to our portfolio of corporate partners. Each partnership at Breaking Barriers is bespoke, comprising fundraising, skilled volunteering, awareness raising and, crucially, placement and job opportunities for our refugee clients. This diverse role is perfect for someone looking to make a difference and gain experience working within a corporate partnerships team. The successful candidate will provide crucial administrative, internal/external comms and wider support to the partnership management team. You will work closely with the Breaking Barriers delivery teams to help ensure our shared value partnerships have the maximum impact for our refugee clients.

Key responsibilities 

• Supporting the Partnerships Managers and wider Partnerships team to help deliver bespoke partner activities across our portfolio of 50+ partners.
• Support the Partnerships team with administrative support, financial tracking, and monitoring and evaluation reporting.
• Work closely with the Partnership Managers and Employment teams to support the delivery of workshops, placements, hiring pathways, and volunteering activity with each corporate partner, as well as any additional programmes which are developed to support our refugee clients.
• Manage a portfolio of small partnerships, including fundraising, comms and delivery requirements.
• Create compelling proposals, reports and correspondence in relation to partnership objectives.
• Maintain regular monitoring and updating of our CRM database, ensuring data is updated regularly and timely for reporting requirements.
• Support on logistics and creation of key external events or projects.
• Champion the value of refugees and work collaboratively with colleagues across the UK to drive our mission forward.

Location: Home-based
Job Type: Full time, 37.5 hours per week
Contract Type: Fixed Term Contract
Salary: £27,646 - £30,718 per annum
Benefits: 27 days holiday bank holidays (pro rata for part time roles), perk scheme access, life assurance, paid compassionate leave, enhanced sick pay, Cycling UK membership plus many more staff benefits.

There’s never been a better time to join the team at Cycling UK! We have launched an ambitious new strategy – and we want you to be part of it. There are loads of reasons to love cycling, even if you’re not someone who cycles. From cutting pollution, to making us healthier and happier, cycling can help us all thrive.

The role of PMO & Governance Officer is a key part of Cycling UK’s Project Management Office (PMO), which plays a vital role in supporting the charity’s strategic goals through effective project delivery. The role combines both operational and administrative elements, contributing to work across project management, governance, and business development. It supports the planning, communication, implementation, delivery, and evaluation of a range of projects that align with the charity’s strategic goals. You'll also play a supporting role in the Governance and Business Development functions, helping to ensure that the organisation is well-managed and funded through a diverse range of income sources.

Explore the attached job description for full details on this exciting opportunity. Complete the application form expressing why you are the right candidate for this opening. Focus on gearing your supporting statement to exemplify how your skills and experience match the requirements of the role, directly referring to the person specification. This enables the selection panel to assess your relative strengths against the specified criteria.

We are an inclusive organisation and would particularly welcome applications from candidates from a broad range of backgrounds. We strongly believe that diversity strengthens our work. If you are already passionate about cycling, that’s great, many of us are too! But if you are simply really excellent at what you do, no matter what your background, that is what matters most to us.

The role is home based in the UK, with occasional travel to our Guildford/London offices.

Applications close at 9:00am on the closing date shown

You may also have experience in the following: PMO Officer, Project Management Officer, Project Support Officer, Project Coordinator, Project Administrator, Programme Support Officer, Project Delivery Officer, Project Governance Officer, Governance Officer, Business Development Support, Operations Support Officer, Governance Administrator, Charity Project Officer, Third Sector Project Coordinator, Fundraising Support, Business Development (Charity)

REF-224 027

Role purpose

RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
 

With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.

The main purpose of this role is to support and assist Facilitators, Advanced Practitioner,  Responsible Officers and Service managers  in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
 

Key duties and accountabilities

• To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
• Be adept in managing a new client based system.
• Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
• Drafting documentation where appropriate under direction from the Service Manager.
• Communicate with referrers, specifically social workers, mental health provoiders.
• Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
• Ensure the team has excellent administrative support across all projects.
• Help manage communications both within the project team and between the project teams and project delivery partners.
• To ensure that all contractual information is recorded, updated and accessible.
• Work with  Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
• Keep any relevant records for audit compliance.
• Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
•  Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
• Be solution focused and able to troubleshoot.
• Collate and analyse statistical information.
• Prepare and present management information as requested by Service Manager.
• Prepare reports and provide performance information to inform decision making.
• Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).

General tasks:

• Develop excellent relationships with customers and respond positively to their needs.
• Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.

 Confidentiality and Information Security

• Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
• Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.

Safeguarding Children and Vulnerable Adults

• RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
• RISE is committed to keeping children, young people  and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people  and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.

Other duties

• Undertake other duties as may be required which are commensurate with the grade and nature of the post.
• Willing to understand and oversee other projects.

Essential Experience, Knowledge & Skills

• Excellent prioritisation skills.
• Good written and verbal skills
• Excellent attention to detail.
• Ability to manage conflicting demands and meet deadlines.
• Ability to work on own initiative.
• Ability to stay calm under pressure.
• A methodical and thorough approach to work.
• Approachable, proficient and a good team player.
• Strong organizational, grammar and communication skills.
• Ability to compile data and reports.
• Ability to collate information and present in relevant format.
• Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
• A proactive approach to problem solving.
• Data analysis skills.
•  A strong administrative skill set.
•  Accurate data management and input at high volume, paperwork checks and claim checks.
• Competent liaising with a range of external stakeholders including senior management.
•  A background in administration and proven experience of providing proactive administrative support.
• The ability to work with minimum supervision as part of a small internal team.  
• Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.

Essential Qualifications

• Good general level of education including Math's and English to GCSE Level.
   

To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.

Background

Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £25 million.

Our reputation for delivering an excellent social media moderation service has helped the company grow at a rapid pace. Our services include: 

• Social Media Moderation 

• Facebook Group Moderation

• On-page messaging for Facebook Fundraisers

We are on the lookout for talented comms experts who understand the importance of effective, accurate, and timely online communications and can enhance the work of our expanding social media moderation team.

** The ideal candidate will have a minimum of 3 years' professional social media moderation experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to acting in the best interests of our charity partners. 

If you do not have 3 years of professional social media moderation experience, working in-house for a charity please do not apply. You will not be shortlisted. 

About the role

Our dedicated team moderates our full-service accounts (all organic content and paid ads) as well as one-off campaigns and appeals for some of the most recognisable charities in the sector. 

This role is perfect for skilled comms experts who can provide excellent supporter care and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9 am (or earlier), wrap up by 9 pm and adhere to our sub-three-hour response time. 

Our moderators must have a minimum of three years’ in-house, third-sector comms experience. 

As a Social Media Moderator, you would be responsible for:

• Becoming the voice of the cause you are representing, adhering to their brand guidelines and tone of voice at all times

• Identifying, escalating and signposting any safeguarding issues

• Managing your own time and work on own initiative

• Working across a range of social media management tools

• Responding/actioning to all comments and queries in under three hours

• Maximising donations when required 

• Going above and beyond at all times to provide supporters with an incredible experience

Our moderation takes place between 9 am and 9 pm, Monday-Sunday. 

Different accounts will require varying levels of ‘active’ hours (defined as time spent taking action). You will split your active hours between 9am and 9pm. For example, for an account which requires three active hours, you might carry out your work in six, thirty minute instalments throughout the shift.

As you gain experience, you will be allocated multiple accounts which will enable you to increase your hours worked. 

Whilst you need to be on hand to monitor your accounts during 9am-9pm, the role does allow for a great deal of personal flexibility.

The ideal candidate will have a minimum of 3 years' professional comms experience, working with a large charity with an active social media following. They will understand the importance of building positive engagement and relationships with the public and be committed to act in the best interests of our charity partners.

Full training will be provided alongside regular one-to-one and team catch-ups. Here’s what some of our moderators say about working at Social AF:

“I love the flexibility of the role. The team are great and are very helpful, but the flexibility allows you to still do things whilst working.” Megan

“Working with Social AF has been so rewarding - I’ve been able to work with some amazing national charity partners. The team are so friendly and the flexibility of this role has been really beneficial to me, my family and my work-life balance”  Sarah 

Please read our full job description before applying. Applicants that don't meet our minimum criteria won't be considered for interview. 

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

An exciting opportunity has arisen for 2 experienced Crisis Outreach Workers to support Mind in Enfield and Barnet's Family Hubs Service.This role is to support individuals during the perinatal period (expecting and up to 2 years after birth)  presenting at the Family Hubs experiencing mental health crisis and problems gain immediate support

The purpose of the Outreach Worker is to work with adults during the perinatal period (pre birth up to 2 years after birth), including both parents and carers. You will work as part of MiEB perinatal family hub team to identify those at risk of crisis and ensure referral pathways are in place to facilitate rapid engagement

The successful candidates should have a minimum 2 years experience of working with people with mild, moderate and severe mental health issues. Experience of utilising de-escalation techniques, and supporting clients presenting in emotional distress

Please see the attached job descrition which includes all duties and skills required.

This is a part-time position, 22 hours per week covering the service between 9-5 Monday to Friday. There may be a need for crossover hours up until 6pm to facilitate joint working with our crisis café 

The role is based at the Family Hubs within Craig Park and Ponders End in Enfield. You will also be based at the  Enfield Mind office at 275 Fore Street, N9 0PD.

A fantastic permanent opportunity has arisen for a part-time Fundraising Officer to join our dynamic, friendly and supportive fundraising team. This is a home-based role and will suit an individual living in the North of England. The ideal candidate must be within the postcodes of L, CW, WA, WN, PR, FY, BB, BL, M, SK, S, DN, HU, HD, HX, WF, LS, HG, BD, YO, OL.

The candidate must enjoy forging positive and robust relationships with supporters including corporate partners, small businesses, philanthropic groups as well as supporting community fundraisers across the North of England, to raise vital income for our Association.  

You will use your creative and professional skillset to provide high-quality account management, stewardship, and growth across all managed income streams. No two days are the same and we are looking for someone who can be flexible in their approach and able to multitask effectively.

Blesma is a unique membership Association as well as a charity. Our Members (limbless veterans) are at the heart of all our work – therefore, the impact of our fundraising is clearly visible in the experiences of our inspirational injured veterans.

We would love to hear from talented individuals who want to help us raise the funds that we need to support limbless veterans.

How to Apply

If you would like to apply for this exciting role, please read the attached Job Description and apply with your C.V. and a Covering Letter which must address the screening questions within the JD. The cover letter should demonstrate how you meet the essential criteria and competencies of the role. 

If you are uncertain about your suitability for this role, we encourage you to apply and allow us to assess your fit.

Please note that we may close this advertisement early if we receive a high volume of applications.

 We look forward to hearing from you.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Service User Engagement Lead

Job Title: Service User Engagement Lead – Criminal Justice Services

Service/Division: Criminal Justice Services

Reports to: Senior Service Manager

Direct reports: A team of CJS Champions and Ambassadors

Location: Based in London (Finsbury Park, Stratford, Hammersmith). Primary office location is Hammersmith and please note that this role requires you to work in an office 5 days a week

Working Pattern: Full Time, office-based Monday – Friday, 9pm – 5pm

Reports to: London Senior Service Manager

Job Type: Fixed term contract until March 2027

Salary banding: £27,000- £32,000 per annum

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

Job Summary

Advance’s Minerva service works with women and young women and girls involved in the Criminal Justice System offering safe, targeted support and advocacy to women to help them address their complex needs in relation to the 9 pathways to offending, such as substance misuse and financial difficulties, aiming to reduce re-offending, encourage desistance amongst repeat offenders, and empower women to live safe, crime free lives.

Working as a Service User Engagement Lead you will be responsible for supporting the operational delivery of our service user engagement programme that will be a part of the Minerva service across London, including leading a team of CJS community champions and ambassadors and supporting in the oversight and delivery this programme across our 3 criminal justice services. In addition, this role requires you to build effective relationships with the criminal justice teams across London, and the regions alongside our partners and service users.

An integral part of the Service User Engagement Lead role will include delivering planned monthly supervision and ad-hoc supervision and having oversight of safeguarding and risk management for the CJS champions and ambassadors that you are working alongside. You will support the Senior Service Manager and Service Managers in delivering key information to keyworkers, in staff meetings and in day-to-day interactions to help promote the service user engagement programme.

You will lead your team and service while working collaboratively with fellow Advance managers and teams, external agencies and key stakeholders across London to provide a consistent and holistic service.

Key responsibilities and duties

• Support the recruitment, onboarding, and exit processes for champions and ambassadors including processing checks and welcome packs. Creating and supporting a positive culture of CJS Champions and ambassadors within the service
• To ensure the voice of service users is heard, valued and have influence throughout all areas of services, development design and delivery
• Supporting the CJS champions and ambassadors in post with their professional development
• Support with coproduction of projects across sites including coproduction space and service user activities, representing the views and opinions of those who access our services by leading on service user board meetings, focus groups and training sessions.
• Oversight of the welfare and wellbeing of CJS Champions and ambassadors
• Embed processes that enable you to engage with those who access our services, by listening to their views and asking for their feedback. Provide feedback and updates to those who access our services informing them of any changes and decisions.
• Work with staff and the local community to improve and develop the service, promoting our strategy
• Maintain accurate and up-to-date records on champions and ambassadors and service user engagement via our internal database and spreadsheets.
• Manage invitations, bookings, and logistics for internal and external events, meetings or workshops involving CJS community champions and ambassadors
• Ensure all CJS champion and service user information is managed confidentially and in line with Data Protection regulations.
• Keep CJS champions and ambassadors training and participation records up to date.
• Support in monitoring engagement levels and preparing basic reports or summaries on Service User Involvement champions and ambassadors.
• Be responsible for your own personal learning/development and keep up to date on research, relevant legislation, policy and practice, and other literature relevant to the role.
• Participate in supervision, training and meetings as required and assist in the development of services in line with agreed development plans.
• Work collaboratively with the Service Managers to ensure that the work supporting women in the CJS is a coherent and well organised service, meeting regularly to communicate issues across the team and reporting achievements, challenges and proposed solutions.

About You

To be successful as the Service User Engagement Lead you will need the below experience and skills:

You are an organised and empathetic individual with experience in supporting service user involvement and champion/ambassador programmes. You’re confident managing the full lifecycle of engagement - from recruitment and onboarding to professional development and exit processes - ensuring safeguarding and data protection protocols are followed at all times.

You have a strong understanding of co-production principles and are passionate about ensuring the voices of those with lived experience are heard, valued, and embedded in service design and delivery.

Your ability to build positive relationships enables you to effectively support the welfare and wellbeing of community champions and ambassadors, while also engaging wider staff and community networks to improve services.

With strong administrative skills, you’re confident in managing data systems, coordinating events, and maintaining accurate records. You’re proactive in monitoring engagement levels and can contribute to reporting and service development activities.

Collaborative by nature, you work well within a team, communicate effectively, and are committed to continuous learning. You stay up to date with relevant legislation, policy, and best practice, and thrive in environments that value service user voice, equality, and community impact.

How to apply

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

• Closing Date for Applications: 19th October 2025*
• Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate

What we can offer you - Employee Benefits:

• A 35-hour working week
• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• Thorough induction and training
• Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team at Advance and we will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.