Team manager jobs in wembley park, greater london

About the Role

Join MAP and help deliver exceptional care for our supporters.
Medical Aid for Palestinians (MAP) works for the health and dignity of Palestinians living under occupation and as refugees. We deliver life-saving medical care and strengthen health systems for those worst affected by conflict, occupation, and displacement in the occupied Palestinian territory and Lebanon. We’re looking for an experienced and motivated Supporter Care Manager to lead our Supporter Care team. You’ll oversee our supporter care operations, ensuring every donor, fundraiser, and campaigner receives outstanding, empathetic service. You’ll also champion the voice of our supporters across MAP, ensuring their experiences shape our work.
 

What you’ll do:

• Lead and inspire our Supporter Care team (3 direct reports), fostering a supportive, high-performing environment.
• Oversee income and data processing, enquiry handling, and complaint management.
• Drive continuous improvements in systems, processes, and supporter experience.
• Monitor KPIs, report on performance, and implement service enhancements.
• Ensure compliance with GDPR, the Fundraising Code, and other relevant regulations.
• Collaborate with teams across MAP to deliver supporter-focused solutions.

About You

What we’re looking for:

• Proven experience leadership in a customer or supporter care function, ideally in a charity setting.
• Strong people management skills, with the ability to coach, motivate, and develop teams.
• Excellent communication skills and a genuine passion for delivering exceptional supporter experiences.
• Experience improving processes and meeting/exceeding service level agreements.
• Good understanding of compliance in a supporter care context (GDPR, the Fundraising Code, Direct Debits, Gift Aid).
• CRM experience (Microsoft Dynamics desirable).

Why work with us?
At MAP, you’ll join a locally-led, values-driven organisation making a tangible difference for the health and dignity of Palestinians. We offer a supportive team culture, opportunities for development, and the chance to play a key role in strengthening relationships with tens of thousands of people committed to our mission.

 KEY RESPONSIBILITIES 

Supporter Experience and Relationship Management 
- Lead MAP’s Supporter Care team to deliver a high-quality, empathetic and efficient 
service that underpins all income generating and engagement activities.
- Ensure consistent, engaging and supporter-centric communications across all channels 
(written, verbal and digital), supporting the team to continually improve interactions with 
supporters. 
- Be responsible for translating complex organisational and campaign information into 
clear and actionable briefs, messaging, scripts and training resources for the team. 
- Be an internal advocate for MAP’s supporters, ensuring their voices and experiences are 
heard across MAP’s teams. 
Team Leadership and Development 
- Inspire, coach and develop the Supporter Care team – creating a psychologically safe 
environment where the team can do their best work, learn and collaborate. 
- Line manage the Supporter Care and Database Assistants – set clear objectives and 
provide ongoing feedback, ensuring professional growth, satisfaction in their roles and 
supporting their wellbeing. 
- Proactively manage workloads, resources, and wellbeing within the team to deliver highquality service across varying activity and enquiry levels.
- Support the team in handling complex enquiries and complaints, leading by example in 
delivering exceptional supporter care and acting as the first point of escalation. 
Processes, reporting and systems improvement
- Be responsible for the delivery and continuous improvement of supporter care 
operations, ensuring KPIs and SLAs are met and ensuring that MAP has great 
interactions with every supporter who emails, calls or writes to us. 
- Regularly review, monitor and report on KPIs, including the speed and quality of 
interactions. Identify trends, opportunities and risks and be responsible for 
implementing timely and appropriate adjustments where necessary. 
- Be responsible for submitting complaint and feedback reports and information for 
quarterly reporting to the SMT and board. 
- Presenting quarterly reports more widely across MAP and proactively share feedback, 
complaints and compliments with relevant colleagues. 
- Adopt a culture of continuous improvement, leading and supporting the team to 
develop processes to better meet SLAs and supporter needs. 
- Maintain a working knowledge of MAP’s CRM (Microsoft Dynamics) and be able to 
troubleshoot non-technical issues and provide a high level of support and training to the team.                                     Cross-organisational collaboration 
- Work collaboratively to develop and deliver the supporter care programme, ensuring it is 
relevant, supporter-led and inspiring – with a key focus on deepening engagement with the cause, providing ease of interaction and supporter complaint management. 
- Build strong working relationships with key stakeholders to deliver cross-organisational objectives and supporter-focused solutions within agreed timelines.
- Collaborate on the development of FAQs and supporter messaging, highlighting supporter queries and concerns and collaborating with colleagues to develop appropriate and accurate responses.
- Manage relationships with relevant external stakeholders including MAPs fulfilment house, donation platform provider 
Compliance and risk management 
- Ensure MAP’s supporter care activities, and those of third-party suppliers, fully comply with relevant legislation and standards, including GDPR/ Data Protection, PECR, PCIDSS, Gift Aid and Fundraising Codes of Practice and Direct Debit Regulations. 
- Act as MAP’s operational lead for compliance in supporter care, keeping up to date with regulatory developments, sector initiatives and best practice. 
- Be responsible for MAPs adherence to BACs guidelines including paperless Direct Debits.
- Maintain robust processes for risk identification and escalation, safeguarding MAP’s reputation and supporter trust. 
General responsibilities 
- Support the delivery of MAP’s Fundraising Operations programme as required.
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Abide by organisational policies, codes of conduct and practices.
- Treat with confidentiality any personal, private or sensitive information about individual organisations, clients, or staff and MAP data.
- Stay up to date with fundraising and customer/supporter services approaches, techniques and best practice. 
PERSON SPECIFICATION 
EXPERIENCE
Essential
- Proven experience in a supporter or customer care leadership/supervisor role, with significant experience of delivering and improving customer service, including managing and prioritising conflicting strategic priorities. 
- Strong leadership skills with experience of line management, coaching and developing team members.
- Excellent communication skills, both written and verbal, with a high level of empathy and understanding. Plus the ability to adapt your communication style to different internal and external audiences. 
- Strong organisation and time management skills, with the ability to prioritise and delegate effectively. 
- Experience with setting and monitoring Service Level Agreements – both for internal teams and individuals as well as with external service providers. 
- Experience in improving team processes and implementing service enhancements which improve experience and the meeting/exceeding of SLAs
- Good understanding of GDPR/Data Protection, safeguarding and the Fundraising Code of Practice in a supporter care context. 
- Proficient in the use of CRM systems and supporter databases (experience with Microsoft Dynamics is Desirable). 
Desirable
- Experience working in a charity with a humanitarian, medical or campaigning focus. 
- Knowledge of payment processing and regular giving administration. 
- Experience of managing third party suppliers to deliver on Service Level Agreements.
- Intermediate level experience of MS Excel. 

PERSONAL ATTRIBUTES 
Essential 
- A passion for excellent customer service and a drive to improve supporter experience.
- Excellent interpersonal skills, with the ability to engage and collaborate effectively –including relationship building, influencing, negotiating and engaging. 
- A successful team leader who is able to manage and develop individuals so that they work together as a team to deliver on shared objectives. 
- An ability to apply awareness of diversity issues to all areas of work. 
- Ability to work independently and manage a team with minimal supervision – with a willingness to take a proactive approach in managing workload, taking accountability for tasks and balancing workload and wellbeing within your team. 
- Ability to communicate complex information with confidence and clarity. 
- Commitment to MAPs anti-discriminatory practice and equal opportunities. 
- Commitment to the aims, values and ethos of MAP – MAPs values are Solidarity, Integrity, Impact and Dignity. 
- Ability to work weekends and evenings on occasion in the case of emergencies. 

Note: we encourage all interested applicants to apply, even if they don’t meet all criteria within 
the person specification

We’re looking for a confident and collaborative leader to manage and shape Girlguiding’s approach to activity health and safety in all Girlguiding’s activities for girls, this includes adventure, events, local and international travel, venues and local Girlguiding properties.

This role is about more than technical expertise. It’s about leading a newly formed team, building strong relationships across the organisation, and ensuring that our safety culture is embedded and understood at every level. You’ll guide strategic and operational priorities, support others to deliver them, and ensure that our practices remain aligned with current and emerging legislation and best practice.

Key responsibilities include:

• Leading and developing a team to deliver improvements in activity health and safety.
• Building shared understanding and ownership of safety practices across staff and volunteers in UK country and region teams.
• Overseeing investigations into incidents and near misses, ensuring learning is captured and shared.
• Working closely with internal and external partners to ensure Girlguiding remains compliant and forward-thinking in its approach to health, safety and welfare.

We’re looking for someone with a professional qualification and/or relevant experience in implementing health and safety systems and strategy. But just as importantly, you’ll be someone who can lead through change, build trust, and bring people together around a shared vision for safety and wellbeing.

About Girlguiding

Girlguiding is the UK’s largest youth organisation dedicated completely to girls. We’re over 300,000 Rainbows, Brownies, Guides and Rangers, who come together to laugh, learn, explore and have adventures, in communities across the UK and virtually. We're almost 80,000 volunteers who make guiding happen by giving time, talent and enthusiasm. Girls can do anything. We’re a powerful collective voice – with girls, led by girls – changing the world for the better.

Girlguiding values the differences that a diverse workforce brings and is committed to inclusivity, and to employing and supporting a diverse workforce. We are proud to work with a number of organisations who support us to create and maintain a culture that celebrates diversity and champions inclusion in the workplace. While Girlguiding’s young members may be women only, our staff team is mixed gender. We welcome applicants from all backgrounds.

Girlguiding operates a hybrid working arrangement where office based staff are required to attend the office on average two days a week, or 40% of working time across the year. Location allowance is payable to those who work in accordance with out hybrid working model. We’re committed though to supporting our staff to achieve a good work-life balance and offer flexible working options wherever we reasonably can. All staff are required to carry out our online health and safety training and complete a DSE risk assessment to ensure we can provide the support you require. 

We strive to ensure our recruitment processes are accessible to everyone. If you would like to receive any information in a different way or would like support in helping you to apply, please get in touch with us.

Finance Manager | 9 Months FTC | London | £40,000 - £45,000 | Hybrid - London

For a leading global NGO, we're recruiting an Interim Finance Manager for 9 months. Supporting the Senior Finance Manager and Director of Finance and IT, the Interim Finance Manager will oversee the month-end processes, balance sheet and income reconciliations, VAT returns, and budgeting and reforecasting process. Supporting the UK Finance teams, this role will consolidate management accounts and budgets at group level and provide support and analysis to help decision-making.

What you'll be doing:

• Preparation and posting of monthly journals and assisting the Senior Finance Manager in preparing management accounts, and investigating variances
• Overseeing the monthly management accounting for central support functions, acting as their business partner
• Monthly income processing and reconciliations
• Maintaining records on restricted funding
• Balance sheet reconciliations
• Monthly bank reconciliations and maintain fixed asset register
• Processing BACS payments to suppliers and compile VAT returns for sign-off
• Project work to include updating the fixed asset register, reviewing and optimising month-end processes and procedures, updating the payment processes, act as Audit contact for submitting files on the audit portal, and updating the finance manual / finance training

What you'll offer:

• AAT qualified or part-qualified accountant
• Proven experience in management accounting and reconciliations
• Experience in an international development charity or NGO
• Strong experience of Excel, and ideally Unit4 / Agresso.

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Join the team shaping Kilburn’s future!
South Kilburn Trust is seeking a dynamic, personable Operations Manager to activate and run two exciting new community spaces: a beautiful Victorian school transformed into affordable workspace, and a new environmentally conscious event hall in the heart of Kilburn.

You’ll be part of a passionate team dedicated to creating places where people connect, celebrate, learn and grow — whether at a community wedding, a business skills event, or in day-to-day use of our studio spaces.

We're looking for someone with heart and hustle — someone who can manage buildings, programme events, build networks and relationships, and promote spaces that reflect Kilburn’s rich past and its bold future.

Reporting to: CEO

Benefits: 25 days annual leave and bank holidays. Company Pension Scheme. Flexible working*.

Location: South Kilburn, London (mostly in-person)
Expected Start Date: September 2025

About South Kilburn Trust

South Kilburn Trust (SKT) is a Community Development Trust working to improve the lives of residents in an area of London that is undergoing a long-term physical regeneration. It is the role of the Trust to identify the needs of local people and to advocate for them. The trust is assuming management of two key local assets: 78 Granville Road, a new affordable workspace comprising of studios for local start-ups, freelancers and social impact businesses, fixed desks for hire, with an event space ideal for enterprise events, networking, and community training and a new high-spec environmentally conscious event hall all in the heart of Kilburn.

Job Description

Job Purpose

To lead the operational delivery, activation, and ongoing management of two new public-facing community assets: an affordable workspace and a smart, environmentally sustainable event space. You will balance access, quality, and sustainability by ensuring these spaces meet the needs of Kilburn’s dynamic and diverse community, while also generating revenue to support their long-term viability.

Key Responsibilities:

Space Setup and Launch

• Oversee handover and mobilisation of the affordable workspace and event hall as they are phased in between Sep–Jan 2025
• Liaise with Brent Council, contractors, and partners during transition and setup

Facilities and Operations Management

• Ensure buildings are safe, welcoming, well-maintained, and sustainably run. Manage contractors responsible for building maintenance and upkeep.
• Manage lettings, bookings, and contracts for both spaces including catering kitchen
• Monitor budgets and report on commercial activity

Workspace Activation

• Programme and deliver enterprise-focused activities in the affordable workspace
• Build a local network of entrepreneurs and facilitate community connections
• Manage and pre-let additional studio spaces opening Dec 2025

Venue Promotion & Community Engagement

• Market the event hall as both a community asset and revenue-generating venue
• Balance community events (weddings, cultural events) with corporate hires (Mon–Thurs)
• Ensure access and pricing remain fair, inclusive, and community-first

Strategy & Future Planning

• Contribute to visioning and strategic planning for long-term space management
• Help define the opportunity for an external operator post-2027 practical completion
• Support organisational learning and develop internal policies and procedures

Person Specification

Essential

Experience activating community or commercial spaces

Skilled in facilities and building management, and familiarity with CRM and booking systems.

Highly organised, able to manage projects end-to-end.

Confident engaging diverse community and commercial users

Proactive, personable and entrepreneurial

Comfortable working flexibly and responsively, including evening and weekend work.

Desirable

Knowledge of place-based regeneration or placemaking

Familiar with Victorian buildings or eco-design systems

Previous work in affordable workspace, social enterprise or hospitality.

Event promotion or grassroots marketing experience

Network in North-West London or cultural sector

Passion for arts, culture, and local heritage

SKT is committed to safer recruitment practices, and this role is subject to successful completion of references, DBS check and a six-month probation.

Providence Row has been supporting homeless and vulnerably housed people since 1860. For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance misuse issues. Providence Row works with around 1,200 homeless and vulnerably housed people a year in London, offering an integrated service of crisis support, advice and recovery programmes. 

About the role

• To account manage a portfolio of corporate donors. Ensuring regular communications with corporate partners through phone, e-mail and face to face meetings to ensure targets are met and strong, lasting relationships are developed.
• To assist with all levels of corporate administration, including; thank you letters; certificates; project reports; updating all correspondence and meeting information within the CRM database.
• Create and implement tailored stewardship plans to maintain and grow existing corporate relationships.
• Undertake appropriate research and briefing (for self and others) in preparation for initial meetings with potential corporate supporters, demonstrating agility and creativity along with comprehensive knowledge and understanding of Providence Row’s organisational strategy and services offering when engaging with potential partners.
• To support with corporate volunteering activities both on and offsite, ensuring volunteers have an engaging and impactful experience.

Benefits

• 27 days holiday plus bank holidays
• Pension – 5% employer, 3% employee
• Cycle to work scheme
• Season ticket loan
• Employee assistance programme
• Monthly reflective practice
• Wide range of learning & development opportunities

 To apply:  Please upload your CV with a covering letter, detailing how you meet the job specification. CV’s without a covering letter will not be considered.

Research shows some people, especially women and marginalized groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

This is a key role within the small, dynamic Foundation team: it plays a core part in delivering the grants programme that lies at the heart of the purpose of the Garfield Weston Foundation.  The role spans all parts of the grants function, including advising applicants, assessing and evaluating applications, and preparing reports for decisions on funding. A target driven approach is required for the role to manage the pipeline of applications, and there are opportunities to contribute to special projects and initiatives as they arise.  You will report to the Senior Grants Manager and to the Deputy Director on certain specified activities.

You must enjoy working within an environment that is mission driven, results driven, with community at the heart of its activities.  You will enjoy working with a wide range of people from different organisations and backgrounds, and be skilled in reviewing and analysing a large case load and in managing priorities to meet agreed deadlines. You will be a team player, with the ability to exercise good judgment and act on your own initiative, while also taking direction where appropriate.  You will have excellent communication, interpersonal and project management skills, and the ability to juggle multiple activities at one time. You must be able to manage confidential matters with complete discretion.

Are you an experienced Senior Product Manager looking for your next challenge?

The Opportunity

We’re looking for a Senior Product Manager to lead the next phase of our website’s development and ensure we deliver real value to our audiences and mission. You’ll take strategic ownership of the website as our central digital product, shaping its direction and leading teams through discovery, development, delivery and continuous improvement. This is a fixed-term 12-month contract role.

About You

We are seeking someone with:

• Expertise in SEO performance, and growth strategies.
• Expertise in balancing user needs, organisational priorities and technical feasibility.
• Ability to apply user research and analytics to shape decisions.

About the Role

As a Senior Product Manager, you will:

• Lead the implementation and evolution of website strategy by aligning organisational needs, user expectations, and digital best practices, while managing stakeholders and resource allocation.
• Own and prioritise the digital product roadmap using a user-centred, data-driven approach, ensuring efficient development and continuous improvement through collaboration with internal teams and external partners.
• Oversee delivery of digital initiatives by balancing strategic and operational tasks, managing team capacity, setting performance metrics, and ensuring budget accountability.
• Facilitate collaboration and alignment with stakeholders through transparent communication, clear goal-setting, and representation of digital priorities at a strategic level.
• Foster an inclusive, values-driven team culture, support professional development, manage budgets, and ensure compliance with organisational policies and governance standards.

To learn more about the role, please download the job description from our careers page. 

How to Apply

Click ‘quick apply’ on our Careers page, submit your CV, and answer a few short questions. No cover letter needed!

We screen and interview candidates on a rolling basis, we may close the role once we find the right candidate.

Inclusion Statement 

As a social change organisation, we believe everyone, regardless of visible or invisible difference, should be welcomed to participate in creating a better future.

We aspire to maximum inclusion in our work and endeavour to challenge systemic inequity and all forms of discrimination.  We therefore welcome applications from everybody who is committed to our vision and values and can demonstrate the skills, competencies and experience required for the role applied for.

Read full our commitment to Diversity, Equity and Inclusion on our website.

About Us 

We are the RSA. The royal society for arts, manufactures and commerce. Where world-leading ideas are turned into world-changing actions. We’re committed to a world that is resilient, rebalanced and regenerative, where everyone can fulfil their potential. 

The RSA has been at the forefront of significant social impact for 270 years. Our proven change process, rigorous research, innovative ideas platforms and unique global network of changemakers, work collectively to enable people, places and the planet to flourish. We invite you to be part of this change. Join our community. Together, we’ll unite people and ideas in collective action to create opportunities to regenerate our world. 

We offer great benefits, including 30 days holiday (plus bank holidays), additional wellbeing allowance, free fellowship throughout employment and lots more! Read our full list of benefits on our website.

We're Hiring: Team Administrator/Volunteer Coordinator

£32,000- 35 hours per week

Dress for Success Greater London is seeking a dynamic and highly organised Team Administrator/Volunteer Coordinator to join our small, passionate team.

If you're a self-starter who thrives on taking initiative and loves creative problem-solving, this is the perfect opportunity for you to make a real difference in the lives of women across London.

About the Role

As our Team Administrator/Volunteer Coordinator, you'll be the backbone of our St James' Park office. You will be responsible for ensuring the smooth daily operation of the charity, providing essential administrative support, and playing a key role in recruiting, training, and supporting our incredible team of volunteers.

You’ll be an integral part of a small team, so the ability to take ownership and lead on tasks is crucial. We're looking for someone with exceptional interpersonal and communication skills who can build strong relationships with both our beneficiaries, donors and our volunteers.

Key Responsibilities

* Managing daily administrative tasks to keep the office running efficiently.
* Serving as the primary point of contact for our volunteers.
* Coordinating volunteer schedules, training sessions, and events.
* Recruiting new volunteers and fostering a supportive and engaging volunteer community.
* Supporting the wider team with various projects and initiatives.

Who We're Looking For
* A proactive self-starter who doesn't wait for direction.
* A creative problem-solver who can find innovative solutions to challenges.
* An initiative-taker who is always looking for ways to improve our processes and impact.
* Someone with excellent interpersonal and communication skills to build rapport and inspire others.
* A person who is passionate about empowering women and committed to our mission.

This is a full-time, permanent position based in our office in St James' Park. If you are ready to use your skills to empower women and drive real change, we would love to hear from you.

Contract: Permanent
Salary: £55,831
Closing Date: 1st September 2025
Interviews will be held w/c: 8th September 2025

Centrepoint, the UK’s leading youth homelessness charity, is looking for a Senior New Business Manager to join our Fundraising team based in London (hybrid working).

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

About the role

Are you a driven and strategic fundraiser with a passion for building transformative corporate partnerships? Do you thrive on identifying opportunities, developing high-value propositions, and motivating teams to deliver ambitious results? If so, we’d love to hear from you.

We are looking for a Senior New Business Manager to lead our new business function as we grow our corporate partnerships programme. This is a high-impact and visible role at the heart of our fundraising strategy. It is ideal for someone who combines creativity and commercial flair with a strong understanding of the charity sector.

You will be responsible for:

• Managing and growing a robust new business pipeline, identifying, researching, and securing high-value corporate prospects

• Leading and motivating a talented team of three, providing guidance, development, and clear strategic direction

• Creating compelling, high-level partnership propositions that resonate with business leaders and align with our mission

• Working closely with the Corporate Account Management team to ensure a seamless journey from prospect to partner

• Collaborating with senior internal stakeholders to unlock opportunities and shape offers with cross-organisational support

• Representing the charity with confidence and credibility when engaging senior corporate decision-makers

About you

You will bring:

• Proven experience of winning new corporate partnerships, ideally in the charity sector (though we also welcome broader income generation or senior fundraising experience)

• A strong understanding of the charity sector and what makes strategic partnerships impactful and sustainable

• Excellent relationship-building skills, both externally with business leaders and internally with senior stakeholders

• Experience of developing high-value, innovative partnership propositions

• A natural leadership style that brings out the best in others and fosters a high-performing, supportive team culture

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days

• Healthcare cash plan (covering a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies)

• Private Medical Insurance

• Income Protection

• Employer pension contributions of 5%

• Access to Cycle 2 Work loan scheme

• An interest-free travel loan

Centrepoint operates a hybrid working model. The requirement is a minimum of 50% of your working week. For most full-time colleagues, this means attending the office for five days over a two-week period (e.g., two days one week and three days the next). For colleagues on different contracts (including part-time or compressed contracts) this will be adjusted accordingly.

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organisation.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Don’t miss out on this fantastic opportunity to join our team as a Senior New Business Manager – click ‘Apply’ now!

Location: Central London - Holborn

Role: Hybrid (minimum 3 days a week in office)

Duration: Full time, Permanent

Salary: £38,000-42,000 per annum, plus benefits

About Beyond Sport

Beyond Sport believes that sport is a powerful catalyst for social change. It inspires individuals and communities alike and bridges the gaps that divide us in ways that transcend social and cultural barriers. We therefore use sport to drive opportunity, equity and community.

As a global foundation, Beyond Sport invests in communities, programs and partnerships that are creating a more progressive world through sport. We create and partner on programs that are promoting collective action on society’s most pressing challenges in addition to providing funding and knowledge-building resources. Beyond Sport is constantly growing and innovating, with values based on ambition, transparency, empathy, accessibility and adaptability. Our team is close-knit and dedicated – both to our work and to supporting each other. We want people to work with us who find this environment exciting and meaningful.

Job Summary

Beyond Sport has an immediate opening for a creative, results-driven storyteller with a passion for developing impactful, integrated marketing campaigns. Reporting to the New York-based Director of Content and Communications, the successful candidate will develop and deliver strategies that promote sport for social change and build audience support and engagement.

The Marketing Manager will collaborate with a cross-functional international team and external partners on compelling campaigns and collateral including social media advertisements, email campaigns, web pages and narrative content as needed. They will also support on special projects, events, fundraising initiatives and applicable program deliverables. This is a hands-on role for someone with long-term vision, an innovative mindset and is skilled at public engagement, education and enhancing brand visibility.

To Apply:

Please upload a copy of your CV and a tailored cover letter, outlining your relevant skills and experience for this position, via the application portal by the 10th of September, 2025. As this is a communications position, applications must include a cover letter to be considered. Please also take note of the salary band and only apply if this is in line with your expectations.

Key Duties and Responsibilities

Strategy Development & Campaign Management

• Develop and implement strategic marketing plans and multi-channel campaigns that deliver to Beyond Sport’s organisational and departmental objectives, while increasing brand awareness and deepening audience engagement
• Collaborate with Digital Content Manager and internal staff on content planning, ensuring consistent messaging and branding across platforms.
• Responsible for overall day-to-day campaign management, including market research, audience segmentation, content development and execution and performance reporting
• Develop and implement SEO strategies, manage keyword research, optimise website contents and analyse performance to increase rankings and engagement.
• Oversee Google Ad Grants and Facebook/Meta Business Manager Ad accounts
• Assist with the continuous refinement of our audience personas and engagement workflows to enable quality user experiences
• Lead the creation of brand marketing materials and collateral, ensuring that the foundation has the right mix of assets and channels to successfully advocate for sport for social change
• Oversee the marketing budget and deploy resources efficiently
• Deliver on marketing elements for program partner and sponsor campaigns and initiatives
• Assist Digital Content Manager with bi-monthly e-newsletter as needed to maximize audience reach and engagement

Data & Analytics

• Leverage expertise in market research, consumer insights and data analysis to optimize campaigns, attract and retain subscribers and ensure maximum ROI.
• Implement digital marketing best practices, including audience personas, A/B testing, SEO, SEM, social media, content marketing, etc.
• Track and analyse campaign performance and ROI; adjust KPIs and strategies as necessary to achieve targets
• Convert complex data into understandable reports; present the results to management and partners as needed
• Collaborate with Digital Content Manager on social media strategies to increase daily engagement and grow followers
• Input on most suitable data capture and metrics evaluation strategies

Experience, Skills & Qualifications

• Minimum 4 years of relevant professional experience in marketing and/or communications roles, preferably within the nonprofit sector.
• Experience working internationally or with diverse international stakeholders a plus.
• Excellent knowledge of digital marketing tools and techniques, including social media platforms, email marketing software, post schedulers and web analysis tools
• Be well versed in paid and organic media, content marketing, lead generation, optimization and interpreting data to improve performance
• Exceptional written and verbal communication skills with a strong attention to detail
• An artistic eye and experience with graphic design, eg. Canva or Adobe Photoshop
• Tech-savvy, keeps up to date with digital media and market trends as well as traditional and emerging technologies
• Experience with budgeting and calculating ROI projections
• Proficiency with CMS and email platforms; familiarity with WordPress, Mailchimp and Zoho CRM a plus.
• Ability to work both independently and collaboratively, and communicate with a wide range of stakeholders and leadership levels
• Excellent organisational, time management and interpersonal communication skills with the ability to navigate multiple projects, priorities, deadlines and personalities effectively
• A philanthropic and global outlook; an interest in sport and social impact desirable

Benefits

• 22 days annual leave, plus office closure between Christmas and New Year’s Day
• Flexible working arrangements
• Private health insurance plus cash plan
• Health and Wellness Programmes
• 2 Wellness days per year
• Bike to Work Scheme
• Donation to a charity of your choice for your birthday
• Pension contributions
• Platform to advance social change through sport globally

More About Beyond Sport

Beyond Sport values diversity and strives to create a working environment that is inclusive, supportive, respectful and ensures that everyone is heard and valued for their contributions. We are an equal opportunity employer and encourage candidates of all backgrounds and experiences to apply as we welcome and appreciate wide ranging perspectives, ways of thinking and experiences on our team.

Beyond Sport is affiliated with Benchmark, a network of companies united by sport and driven by purpose.

Philanthropy Manager

Job reference: REQ004440

£41,718.39 a year

London, E15 2GW / Hybrid working.

Permanent 35 hours a week

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information go to our website.

An exciting opportunity for someone with experience to help grow Scope’s Philanthropy portfolio. The role will support Scope to maximise its’ opportunities in securing and managing High Net Worth individuals and strengthening our existing partnership with People’s Postcode Lottery.

The role

You will:

· Identify potential HNWI, develop relationships and approach them for support in the most appropriate (and GDPR compliant) manner.

· Coordinate inputs and writing of compelling proposals

· Manage the 6 figure People’s Postcode Lottery partnership, providing bespoke high-quality stewardship to build a strong relationship to in turn drive mutual grown and secure multiyear funding

· Lead on Major Donor pipeline development and implementation to grow major donor funding, deliver agreed income growth targets and organisation ambition. This includes:

Working with Trustees, Senior members of staff, current donors and other external stakeholders to recruit new Major Donors

Researching and identifying potential funders for unfunded Scope projects/concepts

About you

We are looking for someone with experience of:

· Cultivating 5, 6 and 7 figure gifts

· Building a Major Donor pipeline, ensuring opportunities are organised and acted on appropriately

· Delivering high quality stewardship to high value funders to secure longevity of funding

· Working with an organisational CRM system

· Disability issues or projects tackling disability inequality is beneficial but not essential.

We would also need you to have the following skills:

· Able to write strong, persuasive narrative for five, six and seven figure funder proposals and reports

· Knowledge of Major Donor funders and trends

· Able to use Microsoft Word and Excel effectively

· Able to work positively with internal and external individuals and teams.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 27 days holiday plus bank holidays

· Flexible, hybrid and remote working options

· Pay progression at 6 months and 2 years

· Company pension

· Excellent training and career development

· Strong colleague networks across disability, race and LGBTQ+

· Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online.

Application closing date: 07/09/2025

Salary: £24570.00 per annum plus £5023.71 London weighting

Location: Clapham Junction Shelter shop

Contract: Permanent

Hours: Full time 37.5 hours

Closing date: Sunday the 31st of August at 11:30pm

This role is being advertised as a Shop Manager but on appointment your job title will be Community Shop Manager.

Do you have great leadership skills, a flair for visual merchandising and the ability to spot the value of goods and price them accordingly? Then join Shelter as a Shop Manager at our Clapham Junction Boutique by Shelter shop.

Boutique by Shelter is a series of charity shops with interiors designed by Wayne Hemingway bringing a modern, trendy retail space to the high street. Our first boutique shop opened in Finchley Road and due to its success, we have opened a number of new shops across London. We'd like you to join us to help raise vital funds for homeless and badly housed.

About you

You will need to be an active team player and be able to demonstrate how you’ve managed and motivated a team previously beyond expectations and experience of providing excellent customer service in a face-to-face role.

Have a good knowledge of recruiting and developing a diverse team and how you have supported and motivated teams to progress and how you would bring these skills into this position.

You will need to have good communication skills to engage with the local community to seek out new opportunities to increase the shops contribution to help further Shelter’s cause. You will develop your own and your teams’ interests in merchandising the shop attracting customers and continually develop yours and your team’s knowledge of Shelter, who we are and what we do.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement in all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

Shelter helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

At Radcliffe Housing Society, we believe in putting people first. We provide high-quality, person-centred housing services that empower residents to live independently and with dignity. We’re looking for a compassionate and proactive Independent Living Manager to help us achieve this mission across our Independent Living schemes.

About the role

As an Independent Living Manager, you’ll support older and vulnerable residents to sustain their tenancies, improve their well-being, and stay connected to their communities. You’ll offer practical advice, develop support plans, promote independence, and respond to emerging needs — all while managing properties to a high standard, and ensuring compliance with health and safety requirements.

What we’re looking for

· Experience supporting older/vulnerable adults, including those with complex needs

·Knowledge of tenancy management and housing-related legislation

·Excellent interpersonal skills and a compassionate, person-centred approach

·Ability to work under pressure.

·Ability to work independently and as part of a team.

·Strong organisational skills and confidence using IT systems

· Understanding of safeguarding, health and safety, and GDPR

· Ability to work flexibly across multiple locations

· Full UK driving licence and access to a vehicle (essential)

Why join Radcliffe?

We’re a small, committed, high-performing housing provider with big ambitions for our residents. You’ll be part of a supportive team where your voice counts, and your work makes a genuine impact. We offer flexible working, ongoing training, and a culture that values inclusion, integrity, and continuous improvement.

The Nuffield Foundation is recruiting an Executive Assistant to work closely with, and support, our Chief Executive, Leadership Team, Trustees and members of our governance committees.

The Executive Assistant will work at the intersection of strategic leadership and effective operational administration, working as a lynchpin within the organisation to provide high level administrative and operational support to the Nuffield Foundation’s Leadership Team (LT) and Chief Executive. They will be a trusted partner responsible for delivering high-level strategic, operational, and administrative support to the CEO and LT.

This will include:

• Scheduling, coordinating and supporting all Trustee and other Committee meetings and events, including the preparation of papers and agendas, taking detailed minutes and tracking agreed actions.
• Managing the CEO’s diary, providing briefings and drafting documents and presentations as required.
• Scheduling, planning and preparation of Leadership, staff and other large/organisation-wide meetings.
• Managing the overall governance calendar, and key governance documents and records.
• Working with the Directors of Strategy, Finance and HR on strategic and operational planning
• Providing diary management and other general administrative support to members of the LT where required.

This role acts an extension of the CEO’s office, ensuring alignment across leadership priorities, and effective and timely follow-through on strategic and operational initiatives.

The successful candidate will be experienced in providing executive and administrative support to leaders, ideally within a similar organisation or setting. They will demonstrate professionalism and a strong work ethic, and will have excellent interpersonal skills, including the ability to collaborate with a broad range of colleagues and use tact, discretion, influence and diplomacy when required. They will also have excellent verbal and written communication skills, including the ability to draft correspondence and short papers as well as take minutes of meetings. The ability to demonstrate political acumen and experience of providing company secretary/governance-type support is also desirable.

About us

The Nuffield Foundation is an independent charitable foundation with a founding purpose to advance social well-being.

We achieve this by funding and undertaking rigorous research, encouraging innovation, and supporting the use of sound evidence to improve people’s lives. We tackle pressing, complex questions. Our aim is to open up opportunities and to improve lives for individuals, families and communities, within a just and inclusive society. Our work addresses the inequalities, disadvantage, discrimination and vulnerabilities that people face, and considers the social and ethical implications of scientific and technological advances.

We are the founder and co-funder of Nuffield Council on Bioethics, Nuffield Family Justice Observatory and the Ada Lovelace Institute.

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Monday 8th September 2025.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job.
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• reimbursing reasonable travel costs (and any childcare or care costs) for interviews where in-person attendance is required.

Our benefits package includes:

• 28 days holiday per annum and all public holidays (with the option to buy or sell up to 5 days).
• A salary exchange pension scheme that offers employer contributions of up to 11%.
• Life assurance scheme.
• Family-friendly leave policies and enhanced maternity, adoption and paternity/partner leave.
• Cycle to work scheme and loans towards season tickets.
• Ongoing opportunities for learning and development (including options for coaching and mentoring, and 4 personal development/reading days each year).
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders.
• Staff peer groups and social networks.