Team manager volunteer roles in muswell hill, greater london

Ealing Book Festival is a young organisation with huge ambitions. We're looking for someone with great organisational skills and experience to join the team and help us develop and achieve our objectives. 

In addition to the general responsibilities of a trustee, duties of the secretary are as follows.

·Preparing agendas in consultation with the chair and trustees and circulating them and any supporting papers in good time

·Making all the arrangements for meetings 

·       Ensuring the taking of, agreement and sign off of minutes

·Checking that trustees have carried out actions agreed at a previous meeting 

·Circulating agendas and minutes of the annual general meeting and any special or extraordinary general meetings (where required)

·Fulfilling the functions equivalent to a company secretary, assisting the chair and other trustees with charity reporting requirements, monitoring the policy register 

·Assisting the chair with board evaluation, succession planning processes and recruitment

Person specification 

In addition to the person specification for a trustee, the secretary should have the following skills, experience and qualities:

• Experience of governance and compliance procedures

• Organisational ability

• Minute-taking and report writing experience, including preparation of annual reports

• Preparation of the policy register

• Experience of board evaluation and succession planning processes 

Please Note. We are ideally looking for a secretary who lives in or near Ealing. We are a small team of local residents delivering a community festival keen to build relationships across the borough. The Trustee Board meets in person. 

About CARAS: 

Community Action for Refugees and Asylum Seekers (CARAS) is a registered charity that has been supporting refugees and asylum-seekers since 2002 empowering them to integrate and engage in the local community. 

Arriving as an asylum seeker/refugee can be a disempowering experience. Difficulties with language, accessing services and overcoming prejudice are ever-present. As an organisation we are committed to work alongside refugees to overcome those challenges, and to help them build their lives. 

We offer group support and targeted support work. We offer a range of activities including: ESOL classes; social and recreational activities such as youth club, drama, trips, and family activities; educational support for young people; and casework and advocacy support. 

Our values are at the centre of all our work: 

• Kindness: CARAS will nurture all who are part of our community, helping everyone to develop their skills, talents, and interests. 

• Justice: CARAS will strive for social justice following a rights-based approach in all our work and challenging instances when rights are not upheld in wider society. 

• Empowerment: CARAS works alongside people, recognising and respecting their skills and strengths and striving together for better outcomes. 

• ‘With’ not ‘for’: CARAS will put the voices, opinions, experiences and needs of its beneficiaries at the heart of all that we do. 

About Youth Club:

Youth Club is a place for young people aged 14-19 to come and play games, learn new skills, make and strengthen friendships and build a sense of belonging. Regular activities include classic youth club games such as table tennis, pool, foosball, board and card games.

Youth club takes place at Tooting Hub- Beechcroft Road, Tooting, SW17 7B

About the Role:

CARAS is looking for volunteer Football Assistants to support our Football sessions on Mondays, 5.30-7pm in Balham.

Football coaching sessions are led by Fulham FC Kicks programme weekly, supported by CARAS volunteers to offer welcome to young people.

Volunteer tasks and responsibilities

· Welcoming young people to the session;

· Helping young people to register for sessions;

· Join in and be role model for young refugees and asylum seekers;

· Assisting participants to recognise and celebrate their achievements;

· Following FULHAM FC safeguarding policy and CARAS’ confidentiality, safeguarding, health & safety, equal opportunities, data management, online communications and all other policies as relevant.

Requirements:

Essential

· To be 18 years or older;

· To be non-judgemental and able to engage with people from diverse cultural backgrounds;

· To be reliable and punctual;

· Excellent communication skills, especially with people with varying levels of English;

· The ability to volunteer on Monday evenings for a minimum of four months;

· Currently resident in the UK;

- A love of football, and wanting to encourage others to play.

· Able to provide five years’ worth of addresses, and willing to undergo an enhanced DBS check (residency is not necessary if you are a Caras community member who is more recently arrived in the UK);

· Able to attend compulsory volunteer induction training (online) general and safeguarding prior to start of role

Desirable

· Knowledge of community languages, such as (including Arabic, Tigrinya, Amharic, Pashto, Dari, Farsi, Kurdish, Somali and Spanish).

Through volunteering with us you will:

· Meet new members of your local community;

· Learn about different cultures;

· Learn about issues relating to refugees and people seeking asylum;

- Be able to obtain a reference from us relating to your placement after 3 months’ regular volunteering

· Work as part of a friendly, welcoming team;

· Develop your skills and competencies;

· Be able to access relevant training;

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: If you have a particular interest, you can build on it to gain valuable retail experience to add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do help out. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

About YAUK

Youth Advantage UK is a charitable organization that uses a research-led approach to inform policy work and projects that aim to promote and further the human rights of young people aged 11 to 25 across the United Kingdom.

Please note that this is a remote VOLUNTEER role.

We won't accept applications from individuals residing outside of the UK as we operate on the principle of bettering the lives of young people in the UK. Therefore, we require our volunteers to have an understanding of what it is like to live in the UK.

Responsibilities

• Manage a small team of remote, part time volunteers

• Develop, review and maintain HR policies & volunteer handbook

• Ensure compliance with employment laws, regulations and GDPR.

• Partner with the wider HR team to ensure alignment and compliance with policies, processes and training.

Requirements

• Strong knowledge of UK employment laws and practices and its relevance in a volunteer led organisation.

• Excellent writing and communication skills.

• IT literacy with own equipment (laptop and phone)

• Ability to work well in a team.

• Strong attention to detail and organisational skills.

• Ability to prioritise tasks and manage time effectively.

• Passionate for personal development

• Previous volunteering experience or experience in any kind of start up desirable

• Right to volunteer in the UK

Benefits

• This is a UK-based, 100% fully remote and flexible role.

• Supportive team and management to enhance your skills and build on your experience.

• Your work will help transform and empower many young people’s lives, rights, and interests and assist in promoting equality for all young people.

Why Volunteer with Us?

We are a supportive and friendly organization that takes pride in developing and nurturing our volunteers and providing them with excellent opportunities to thrive and further encourage their career growth and future aspirations. We offer a fully remote working environment and a flexible and adaptable working schedule. This is an excellent opportunity to join a growing organization, enhance your skills, and gain valuable experience.

Your contribution will be recognized through:
oLinkedIn testimonial and reference
oA public thank you post
oPermission to list YouthAdvantage UK as an employer on your CV/LinkedIn
oA written reference upon completion of your commitment

If this sounds like you and you are interested in applying for this position, please submit your CV.

We look forward to hearing from you!

We are looking for an enthusiastic events assistant to join the team in our exciting new community space! Plateful Cafe is a recently established charity that seeks to help refugees in the surrounding area into employment within the food and hospitality sector. 

We have opened a community cafe selling delicious Middle Eastern food! Our cafe is staffed by people with refugee status and experiences of forced migration who are being trained to work the food industry, as well as dedicated volunteers like you. We will be running regular community events and fundraisers for which we need a team of events assistants to help plan and run. 

If you are passionate about being part of a community that celebrates a diversity of cultures and delicious food, this is your opportunity to make a difference and join us on our exciting journey with Plateful Cafe.

The role:

- Help organise monthly community dinners featuring three course meals from around the globe to enable the charity to engage with and attract donors.

- Help with running the dinner on the daywith tasks including welcoming the guests, serving food and drinks, take payments, setting up and clearing, etc.

- In a team plan and organise other events and fundraisers throughout the year, for example refugee week.

- Work with the marketing volunteers, providing details of upcoming events for promotion; take pictures and quotes at the event.

Skills & Requirements:

• Prior experience of events planning and organisation
• A passion and keenness to engage in community-based work to support refugees and serve the local community
• Good organisation skills including: effective time management, punctuality and delegation of tasks.
• A flexible and proactive attitude to working
• Good responsiveness to emails/ text/ whatsapp
• Practical skills to help prepare and set-up the café for events
• Able to work well in a team and communicate effectively with the rest of the staff and visitors of the cafe
•  A willingness to learn new skills

Desirable but not required:

• Prior experience working with refugees, people seeking asylum or other vulnerable groups
• Prior experience of involvement in charity fundraising events

Monthly community dinner times: 10-1pm (cooking); Afternoon: 1-5pm (preparing the hall); Evening: 6-10pm (running the dinner).

Travel costs reimbursed & free dinner.

Remote Volunteer Opportunity: Virtual Office & Admin Support

Help us build the foundations for success from wherever you are!

We are seeking a highly organised and detail-oriented individual to join us remotely as our Virtual Office & Admin Support Volunteer. You will be essential in setting up and maintaining the organisational systems that allow our youth workers to focus on igniting potential in Inner London.

About Urban Youth: Igniting Potential in Inner London

In the vibrant, fast-paced heart of London, a generation of young people is brimming with potential, yet facing unique challenges. That's why we created Urban Youth.

We are a brand new, dynamic youth work charity dedicated to reaching the young people who need us most in Inner London's deprived areas. Our mission is to move beyond passive engagement and create active opportunities that inspire, connect, and empower.

Our Approach:

• Mobile Hubs: Deploying the Youth Bus and Pop-Up Hubs to meet young people where they are.

• Partnerships: Working within schools, colleges, and community organisations.

• Impact: Focusing on diversionary activities to teach Social and Life Skills, build Confidence, and foster Discovery and Connection in a non-judgmental environment.

We are lighting the fuse on potential, empowering today’s youth to become tomorrow’s confident, capable, and connected leaders.

Your Role: Virtual Office & Admin Support Volunteer

This critical, remote-based role will be instrumental in ensuring our organisation runs smoothly as we prepare for our 2026 launch. You will be responsible for a range of administrative tasks, creating the efficient systems that support our entire team.

Key Responsibilities:

• Document Management: Organising, formatting, and storing essential charity documents, policies, and procedural guides (e.g., creating templates, updating contact lists).

• System Setup: Assisting with the initial setup of digital organisational tools, databases, and filing structures (e.g., cloud storage organisation).

• Correspondence: Drafting, editing, and scheduling internal and external communications (e.g., thank you letters, internal updates, meeting minutes).

• General Support: Providing administrative assistance to the leadership team as required, ensuring tasks are completed accurately and on time.

Skills We Need:

• Proven experience in Office Administration, Secretarial Support, or related roles.

• Exceptional organizational skills and meticulous attention to detail.

• Proficiency with Microsoft Office Suite (Word, Excel) or Google Workspace.

• Strong written communication and proofreading abilities.

• Ability to work independently and manage time effectively in a remote setting.

Commitment:

• Approximately 4 Hours Per Week (Very Flexible)

• Location: 100% Remote (UK-based)

If you have strong administrative skills and want to use them to help launch a vital charity, apply now and help us build our systems with purpose.

TEAM

URBAN YOUTH

Your City. Your Vibe. Your Admin Skills.

About Care4Calais 

Care4Calais is a volunteer-led charity delivering essential aid and support to people seeking asylum living in the UK and Northern France. We provide direct aid and advocate for a fair asylum system, including safe routes to claim asylum.

The UK Direct Aid team delivers essential support through practical services; such as running distributions, delivering English classes and casework-style support through drop-ins. The UK Direct Aid team also provides services to promote wellbeing such as trips and sports activities.

Volunteer Role Description

We are looking for empathetic and motivated people, who are committed to welcoming people seeking safety to join our volunteer teams across the UK. We have volunteer teams across the UK so there will be a local group you can join.

What you will receive: 

• Comprehensive training to equip you in your role; including safeguarding training, Induction Training, Activities and Distribution Training and Boundaries and Resilience Training. 

• Support from a wonderful team

• Opportunity to develop skills, including casework, networking, and interpersonal skills

• Greater understanding of the UK asylum system

As a volunteer, there is a range of activities you can choose to get involved in, depending on the area you volunteer. Some activities include:

• English classes/ conversation clubs 

• Drop-ins - help with requests and signpost to support.

• Distributions - provide essential items like clothing, shoes, toiletries. 

• Sports - activities like yoga, football etc. are a great way to improve wellbeing, and for people to connect with others.

• Trips - organise trips to places such as the park, cinema to help boost mood and give people time away from the hotel.

• Wellbeing activities - sessions like crafts and cooking are popular. 

• Workshops - help with housing once someone receives Leave to Remain; familiarise people with life in the UK.

• Events - mark specific days or holidays to get people together and celebrate. 

• Media/ Press/ Engagements - as a volunteer, you may be asked to share a story for our social media or help someone with lived experience to share.

• Remote working - support with tasks such as contacting Migrant Help, assisting individuals to register with GPS, researching local support, or general admin. 

Care4Calais strongly encourages people with experience of the asylum system to apply, and recognises the specific value that lived experience brings to an organisation.

About Us

Tell My Truth and Shame the Devil CIC is a grassroots community interest company committed to fighting Child Sexual Abuse (CSA) across all UK communities.
We work to protect, heal, and empower survivors, amplify their voices, and educate the public through media, outreach, and education.

Our CIC is a movement, not just an organisation — everything we do is built from the ground up by people with heart, courage, and vision. We believe in truth, love as law, and community unity.

This is a grassroots, volunteer-driven structure, so this role will suit someone who values purpose, legacy, and growth over titles or pay at this stage.

Role Overview

We are seeking a Voluntary Assistant to the Executive Assistant, who will directly support the Executive Assistant to the Founder in the day-to-day coordination, administration, and communications of the CIC.

You will play a vital role in helping the team stay organised, efficient, and connected as we expand our operations, events, and fundraising programmes.

This is an unpaid voluntary position for someone passionate about helping build a movement that fights CSA and supports survivors across the UK.

Key Responsibilities

• Support the Executive Assistant in managing schedules, meetings, and communications.

• Assist with preparing reports, tracking project tasks, and ensuring follow-ups through Asana.

• Help organise and document team meetings, training sessions, and fundraising events.

• Communicate with internal departments, volunteers, and external partners in a professional and sensitive manner.

• Assist with digital organisation — filing, cloud storage management, and shared document control.

• Help prepare correspondence, press materials, or short summaries for the Founder or senior team.

• Occasionally attend virtual or in-person meetings to take notes and ensure next steps are actioned.

• Maintain confidentiality and sensitivity when handling information related to CSA, survivors, and internal operations.

Ideal Candidate

• Passionate about fighting against CSA and supporting survivors.

• Organised, proactive, and eager to learn about how community organisations operate.

• Tech-savvy and comfortable with tools like Asana, Microsoft Office, and Google Drive.

• Strong communication skills (written and verbal).

• Professional, empathetic, and committed to the CIC’s values of truth, love, and collective healing.

• Able to take initiative and work independently or within a small, close-knit team.

What You Will Gain

• Direct mentorship from the Executive Assistant and leadership team.

• Experience working closely with the Founder and understanding the inner workings of a fast-growing grassroots organisation.

• Opportunities to develop leadership, communication, and project management skills.

• The chance to make a real difference in the fight against CSA and contribute to something historic.

• Full training, mentoring, and ongoing personal development provided.

• Travel and food expenses covered for any in-person activities.

The possibility of transitioning into a paid role as the organisation grows.

A cancer diagnosis brings extra expense from day one. Every child or young person with a cancer diagnosis has a short-term disability and needs to apply for Disability Living Allowance (DLA) or Personal Independence Payments (PIP). The forms are long and complex and sometimes families need advice or support to ensure they include enough information to receive the correct level of financial support.

Your empathy, understanding and ability to identify the key information to enable families and young people to claim financial assistance will have a tremendous impact easing stress and allowing them to concentrate on supporting themselves physically and emotionally.

You will be an important part of the team and provide practical support to young people and families completing DLA and PIP forms which can seem lengthy and daunting to young people, and families. Each family’s needs are different, however support via benefits such as DLA and PIP are usually one of the first recommendations made to families seeking financial advice.

What you’ll be doing:

• Providing face to face to support to families of children and young people with a diagnosis of cancer
• Actively listening to families and asking relevant questions to enable them to identify specific support needs
• Supporting families to complete complex forms to enable them to claim DLA or PIP
• As a key part of the team recognise when to ask for other team members for advice or support

This will include:

• Looking at the DLA/PIP form with the family or young person
• Explaining the information Department of Work and Pensions (DWP) needs
• Coaching the family to include as much detail in their answers as necessary

The practical support required for this role will vary from taking the time to read through an application with a young person or family, who require a second opinion.  Others may require questions to be re-phrased to simplify them and make them more applicable to their lived experience.

You will be providing guidance on how to answer the questions on the forms and useful information to include. It may occasionally include filling in the form with the family/young person when they are not able to complete it themselves

Booking slots will be flexible to meet the individual need (30 minutes up to 2 hours)

There is scope and opportunity in this role for development into supporting families or young people with appeals.

What we’ll give you:

• The satisfaction of using your skills and talents to make a tangible difference in the lives of young cancer patients
• A solid introduction and first-hand experience of working in the charity sector with the opportunity to meet other Teams across the organisation and gain a clear insight into the day-to-day work of Young Lives vs Cancer
• Full induction and training with support from a dedicated volunteer manager
• The support of a friendly and knowledgeable team
• Experience of working with a social care team and opportunity to develop communication and planning skills and advocating for families
• Experience of working with and directly supporting children and young people with cancer and their families
• And of course, we’ll cover any out-of-pocket expenses in line with our Volunteering Policy!

You should be able to volunteer for 2 hours per week during Monday to Friday between 10am and 3pm at our Home from Home in London WC1.  We are flexible as to days or times to fit in with your other commitments.

We may close applications for this role early depending on applications

The Macmillan Cancer Support Centre is an inclusive, welcoming environment that promotes wellbeing for patients living with and beyond cancer. It serves as a supportive, non-clinical space for families, loved ones, carers and healthcare professionals involved in cancer care.

We are looking for friendly complementary therapists who are willing to gift their skills and volunteer their time to the centre. Using your professional skills, you will be part of this exciting opportunity from the very beginning.

You will help to create a safe, welcoming space where people affected by cancer can find comfort, connection and trusted support. If you have good communication skills and are passionate about the work you do, we would love to hear from you.

We're looking for a finance assistant volunteer who can support the financial administration of the charity using our finance software,  Xero. We The volunteer will support the Chair to undertake regular financial tasks such as budgeting, reporting, and audits while ensuring financial transparency. 
 

Key Tasks and Objectives

• Support the financial management of the Charity using Xero
• Data Entry: Recording financial transactions such as donations, invoices and expenses into our finance software, Xero.
• Weekly Reconciling income into Xero from GoCardless, Stripe, PayPal and other third-party agencies that facilitate donations being made to the charity.
• Maintain financial and accounting records, ensuring accuracy and consistency
• Assist with preparing payroll and/or pension information for submission to an external payroll provider (when required)
• Assist with the preparation of the accounts, quarterly and annual accounts for accountant annually as well as supporting funder financial reports
• Track the financial situation of projects
• Ensure that all necessary financial information is recorded accurately
• Assist with financial forecasting and budgeting
• Document Management: Organising and filing receipts, invoices, and other financial documents (digitally).
• Assist the Chair, volunteers or members of staff in understanding and using the accounting software
• Any other tasks that may be required from time to time or during the final accounts period, as appropriate.
• Assist with general administration relating to finances

Key Skills or Qualifications

Essential:

• Knowledge and experience of using Xero accounting software, including tracking project spending, managing volunteers’ expenses and department spending, uploading invoices, reconciliation, etc.
• Understanding of tracking financial data and information
• Experience of working in a bookkeeping role
• Accurate and up-to-date knowledge and experience of charity finance, SORP and other relevant frameworks
• The ability to quickly understand the needs of and challenges faced by our small charity organisation
• Strong numeracy and financial management skills
• Strong organisational skills
• Comfortable working remotely
• Ability to maintain strict confidentiality
• Ability to quickly understand the needs of our team, organisation and users of our services (we are not expecting you to have an awareness of the condition we support)
• Good initiative and ability to work with little direct supervision, but will ask for help when needed
• Ability to work flexibly on your own and as part of a team with enthusiasm and commitment

Desirable:

• Knowledge of charity accounting including restricted and unrestricted funding 
• Understanding of financial management within a charity
• Verbal communication skills
• Competent with communication tools

Key Benefits

You will come part of our small, friendly, forward-thinking charity team. We are focused on reaching people who may not have heard about the Charity or about the condition. 

You would have a key role in ensuring good financial administration, which is crucial to the continued work of Burning Nights CRPS Support. This is a fantastic opportunity for you to make a real difference to a small charity. You will be involved in ensuring we manage our financial inputs and outgoings in order to maintain the services and support we provide, allowing us to be a sustainable charity and fulfil our aims.

Support your local Oxfam shop by helping to sort, research, price and prepare donated items - for our online shop, all while gaining hands-on retail experience in a safe, supportive environment.

Do you want to make a real difference?

At Oxfam, we're not just selling pre-loved items and unique finds – we're working together to build a radically better world. With your help, we will turn pre-loved treasures into resources that empower communities worldwide.

Here's why Oxfam is the perfect opportunity for you:

Be a Second-hand Superhero: In our high street shops, Ecommerce Hubs and Online Shop, people like you help create exciting and inspiring collections – retail therapy with a purpose!

Increase Your Skills: Gain valuable retail experience you can add to your CV, such as merchandising, customer service, and teamwork.

Find Your Community: Meet like-minded people who share your passion for a fairer world.

Flexibility: We know life gets busy. That's why we offer flexible volunteering options. A few hours a week is all it takes to make a big difference.

Oxfam isn't just another charity shop. We're a movement of passionate individuals working to create a fairer world, and we’d love you to be a part of it!

What happens next?

After you apply, the manager will ask you to come in for an initial chat. This is not an interview, just a chance to get an idea of what you'd like to do in the shop. From there, you can meet the rest of the volunteer team and get involved with whatever area of the shop takes your interest!

Use your financial expertise to shape the future of a national bereavement charity. Aching Arms is seeking a volunteer Treasurer to join our Board of Trustees and provide strategic financial leadership.

Aching Arms is recruiting a committed and experienced Treasurer to oversee the charity’s financial affairs and support the Board in ensuring long-term sustainability, transparency, and compliance. This is a significant governance role within a respected organisation that provides vital support to bereaved families across the UK.

As Treasurer, you will play a central part in strengthening our financial stewardship. You will provide oversight of budgets, forecasts, cash flow, reserves, and investments, ensuring the charity has a clear and accurate financial position at all times. You will review management accounts, annual reports, and audited statements in preparation for Board approval, and ensure effective use of accounting systems such as Xero.

Working as a full member of the Board of Trustees, you will contribute to the charity’s governance, strategic planning, and risk management. Your expertise will help inform key decisions, ensuring they are financially sound and aligned with our charitable objectives. You will also maintain oversight of statutory and regulatory compliance, offering clear, accessible financial reporting during Board meetings.

The role involves constructive liaison with auditors and independent examiners, along with providing professional guidance to the Executive Team and Finance & Operations function. You will help strengthen financial controls, policies, and procedures, while offering appropriate scrutiny and challenge to support robust decision-making.

This opportunity is well suited to an individual with strong financial acumen, ideally with experience in accountancy, financial management, or charity finance, who would like to contribute their skills at a strategic level. By joining Aching Arms, you will play an essential role in supporting a charity dedicated to helping families through some of their most difficult moments.

If you are motivated to use your professional skills to deliver meaningful impact, we would welcome your application.

Volunteering for Sense

Sense is a leading disability charity with extensive knowledge and expertise in delivering personalised, creative and flexible support for disabled people with complex needs. Our tailored approach ensures that every person is empowered to live fully at every stage of life.

Due to the nature of the role, we require all applicants to be aged 16 or over. You must have a UK address to volunteer with Sense.

What your role will involve

You’ll get the opportunity to get involved in a wide range of activities, including:

• Welcoming and assisting customers, providing great customer service, helping create a wonderful shopping experience.
• Receiving donated items from the public, thanking them for their support.
• Sorting, steaming and preparing donations for sale.
• Helping to display stock in eye-catching and exciting ways.
• Keeping the shop floor clean, safe and tidy.
• Talking to customers about Sense and the work we do. 

When you’re ready, we’ll provide you with additional training to:

• Serve customers on the till in a warm and friendly way.
• Put sales through the till, packing them and thanking the customer for shopping with us.
• Talk to customers about Gift Aid and other fundraising initiatives.

If you’re interested in taking on additional responsibilities, you can train to become a Key Volunteer, helping the shop manager by:

• Helping supervise the shop and other volunteers.
• Supporting the shop manager to make sure customers have a great experience.
• Opening and closing the shop when needed.
• Cashing up at the end of the day. 

Will the role suit me? Yes, if you are:

• Passionate about Sense’s work to support disabled people with complex needs.
• Calm, kind and have a friendly personality.
• A team player who enjoys working with others.
• Enthusiastic, motivated and someone with a positive attitude.
• Respectful of others. 

What can Sense offer me as a volunteer?

• Full training with ongoing support and guidance from your team.
• A chance to meet new people.
• A great way to develop new skills and share your existing skills.
• The feeling you get knowing you’re making a difference to the lives of disabled people with complex needs.
• A reference to support future applications for paid or voluntary roles.
• Support from our Mental Health First Aiders, should you need it. 

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to offer personalised support to help people communicate and experience the world. We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential. Our experts offer support that’s tailored to the individual needs of each person, whether that’s at our centres, through our holidays and short breaks, or in people’s own homes. In addition to practical support, we also provide information to families, and campaign for the rights of people with complex disabilities to take part in life.

Volunteers add real value to Sense, bringing their passion, enthusiasm and fresh perspectives to the work that we do. We believe that volunteers enable us to bring people together, and provide opportunities for people with complex disabilities to communicate and experience the world.

We include. We collaborate. We find a way. We challenge. We celebrate.