Temp jobs in harlow
Crisis is the national charity for people experiencing homelessness. We have embarked on our 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.
Contract: We are currently recruiting for two vacancies:
- x1 permanent
- x1 fixed term contract until October 2026, parental leave cover
Location: Based in Crisis Skylight London, 50-52 Commercial Street, E1 6LT for majority of the year apart from December and January when you will be based in Crisis Centres which will be based all over London.
Hours: Full time, 35 hours per week. You will need to be avaliable to work over the Christmas period and on Bank Holidays with time of in lieu given in accordance with Crisis’ TOIL policy.
We are looking for someone to start ASAP.
About the role
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis at Christmas is our unique event, with centres across Britain offering people experiencing homeless food, clothing, advice and support with health, housing, employment and benefits, as well as a safe space to stay at an extremely challenging time of year.
Our Christmas Case Management Team work across the Crisis at Christmas services in London. We provide support to guests of Christmas experiencing homelessness and who lack support from other services. We continue this support into the year after Christmas and we take further referrals throughout the year from partner agencies.
We prioritise building meaningful relationships and work with people to identify what works for them. Our approach is developed from trauma informed, strengths-based and intensive case management approaches and we deliver this through an outreach-based service, working across the London boroughs.
About you
We are looking for an experienced, skilled and driven person to join the Case Management Team as a Case Manager. In this key role, you will support a caseload of people experiencing homelessness. You will ensure the accuracy of records and data, compile reports which evidence our impact, oversee financial systems and support the mapping of services across London reporting. The role also provides opportunity to supervise volunteers, collect feedback from members, and support the team manager with service development.
You will receive support with training, regular supervision, and professional development. Crisis is an innovative and multi-faceted organisation and there are many internal opportunities to get involved with as well. Finally, you will be joining a high performing and highly experienced team, who are passionate and motivated to improve the quality of life of people experiencing homelessness across London.
Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.
Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.
As a member of the team, you will have access to a wide range of employee benefits including:
- A competitive salary. Please note our salaries are fixed to counter inequity and we do not negotiate at offer stage.
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Wellbeing Leave to be used flexibly
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How do I apply?
Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.
Closing date: Sunday 19 October 2025 at 23:59
Interview date and location: Wednesday 29 and Thursday 30 October in person at Crisis Skylight London, 50-52 Commercial Street, E1 6LT
AI in Job Applications
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Location - London (Hybrid Working Available)
Contract - Full-Time | Permanent
Salary - £31,300
Are you passionate about delivering exceptional recruitment support and ensuring a smooth candidate experience from start to finish? We're working with a well-established, values-driven organisation to recruit a Recruitment Coordinator to join their central HR team.This is a fantastic opportunity for someone with previous experience in recruitment or HR administration, looking to develop their career in a collaborative and mission-led environment.
Your New Role
As Recruitment Coordinator, you'll be the first point of contact for candidate and hiring manager queries, providing guidance and support across a wide range of recruitment activities. You'll play a key role in delivering a streamlined end-to-end recruitment service, working closely with Recruitment Advisors and hiring managers to attract and onboard top talent.
Key responsibilities include:
- Managing recruitment queries via email, phone and in-person
- Preparing shortlisting and interview packs, scheduling interviews, and updating systems
- Supporting candidate sourcing through job boards, social media and other channels
- Coordinating pre-employment checks and ensuring smooth handover to onboarding
- Maintaining recruitment documentation and contributing to process improvements
- Supporting the development of automated responses and recruitment tools
What You'll Need to Succeed
- Experience in recruitment or HR within a large or complex organisation
- Strong administrative skills and attention to detail
- Excellent communication and customer service abilities
- Proficiency in Microsoft Office (Word, Excel, Outlook)
- Ability to manage multiple tasks and meet deadlines
- A collaborative mindset and commitment to delivering a high-quality candidate experience
What You'll Get in Return
- Opportunity to work in a purpose-led organisation with strong values
- Supportive team environment and professional development
- Hybrid working options and central London office location
- Competitive salary and benefits package
Interested?If you're ready to take the next step in your recruitment career, apply today or email your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Onsite in South Kensington
Hours: Part-time (20 hours over 5 days per week)
Contract: Temporary (3 months, with the potential to become permanent)
Pay: £16.44 per hour (plus holiday pay)
Start Date: ASAP
Prospectus is delighted to be supporting an impactful and independent cancer research foundation in their search for a highly organised and proactive Administrator. This role will support operationally across all aspects of administration, including digital administration such as supporting with social media marketing content.
Responsibilities:
- Provide general administrative support to the team, including correspondence, preparing presentations and reports, scheduling, and document management.
- Support with organisation and management of volunteers.
- Assist with data entry, management, and reporting, using Salesforce and Excel.
- Maintain organised records and support project coordination as required.
- Create and edit visual content (images, presentations, social media posts) using Canva, Photoshop, or similar tools.
- Aid the management of social media channels (Instagram, LinkedIn, and Facebook), including content scheduling and monitoring engagement.
- Draft basic copywriting for posts, announcements, and newsletters.
Requirements:
- Recent experience in a relevant role, ideally within the charitable or not-for-profit sector.
- Confidence using relevant systems (Microsoft 365, Photoshop/Canva, and Salesforce).
- Social media management experience, including copywriting.
- Good organisational and administrative abilities, with a high level of attention to detail and accuracy.
- Excellent written and interpersonal communication skills.
This is an exciting opportunity to utilise your administrative and organisational skillset to support a collaborative team to make a meaningful difference.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Contract: Interim 6 - 12 months
Salary: £80,000 - £90,000
Location: Blended working, with at least bi-monthly attendance in London
MLC Partners are proud to be working with a national organisation undergoing major transformation to appoint a Director: People Services & Products. This senior role will lead a modern, inclusive, and data-driven people function, ensuring an excellent employee experience and supporting organisation-wide change.
The Role
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Lead the People Services & Products strategy, aligned with organisational transformation.
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Partner with senior leaders to embed a positive, inclusive employee experience.
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Prepare for employment legislation changes and manage risk effectively.
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Drive operational improvements across processes, systems, and workflows.
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Transition from a business partner model to a fully integrated People Services & Products approach.
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Use people data to inform strategy and measure impact.
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Oversee recruitment, onboarding, reward, and employee relations.
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Build and lead high-performing, values-driven teams.
About You
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Senior HR/People leader with Board/Executive-level influence.
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Experience across multiple people functions including Reward, ER, TA, and Operations.
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Strong grasp of employment law and experience with union engagement.
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Proven ability to lead change and deliver organisational transformation.
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Skilled at using people analytics to shape decisions.
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Inclusive, collaborative leader who inspires teams.
The Opportunity
This is a rare chance to shape the future of a People Services & Products function at a pivotal stage of change. You’ll join a purpose-led organisation, working flexibly in a supportive and values-driven environment.
If you want to discuss this opportunity in more detail, please reach out to Annabelle and MLC Partners.
JOB DETAILS
JOB BAND: E
CONTRACT TYPE: Fixed-term, Part-time (10 Months, 28 Hours - Parental Leave)
DEPARTMENT: BBC Children in Need
LOCATION: Main Uk Hubs – Hybrid
SALARY RANGE: £51,600 - £64,000 (Full Time Equivalent) depending on relevant skills, knowledge and experience. The expected salary range for this role reflects internal benchmarking and external market insights. London Weighting may be applicable.
The internal job title for this role will be Lead Project Manager (Charity)
We're happy to discuss flexible working. If you'd like to, please indicate your preference in the application – though there's no obligation to do so now. Flexible working will be part of the discussion at offer stage.
PURPOSE OF THE ROLE
BBC Children in Need occupies a cherished place in the hearts of the British public and is the UK’s largest independent funder across the children’s sector. We hold a significant voice on children’s issues and play a powerful role in improving the lives of children and young people.
This role is central to that mission. You will be primarily responsible for the development and successful delivery of the ‘We Move FWD’ Fund—a £10 million, 10-year commitment to address systemic racism and issues faced by Black children and young people. To date, over £4 million has been awarded to 66 projects across the UK, with grantmaking decisions led by young Black advisors.
Under the co-leadership of Alex Holmes and Mercy Shibemba, the Fund has expanded to include narrative shifts, storytelling, and celebrating Black joy and imagination. As interim Co-Director (covering parental leave), you will build on this foundational work and lead the strategic management of an additional programme focused on polarisation and division. You will ensure both programmes are aligned with BBC Children in Need’s charitable ambition and strategy, and that their operational delivery drives meaningful impact.
WHY JOIN THE TEAM
This is a unique opportunity to be part of a movement for change. As BBC Children in Need evolves to work in more innovative and impactful ways, this role places you at the forefront of that transformation.
Reporting into the Director of Impact and Influence (Fozia Irfan), you’ll lead the day-to-day management of the ‘We Move FWD’ fund, ensuring equitable and ethical delivery. You’ll work closely with your co-Director (Alex Holmes), expert third parties, infrastructure organisations, and young people to co-create innovative funding programmes. You’ll also manage two programme managers and collaborate across the organisation.
In addition to implementing key strands of our long-term strategy, you’ll spearhead a new fund focused on polarisation and division. This is a substantial opportunity to amplify impact, build legacy, and ensure our funding reaches those most in need.
YOUR KEY RESPONSIBILITIES AND IMPACT:
Work collaboratively with Trustees, Executive team, and staff to provide strategic direction for both Funds.
Deliver and further develop strategic plans aligned with the Theory of Change for grantmaking and broader impact.
Ensure each Fund has a clear impact strategy linked to funding activities and measurable indicators.
Develop new opportunities and partnerships to advance Fund objectives.
Ensure equitable grantmaking processes that effectively support organisations serving Black children and young people.
Manage existing grants empathetically and build strong relationships with Black-led organisations.
Continue developing broader impact programmes including narrative change, power-sharing, and leveraging BBC platforms.
YOUR SKILLS AND EXPERIENCE
ESSENTIAL CRITERIA:
Proven leadership and management experience, with a strong organisational approach and ability to build inclusive, innovative team cultures.
Substantial experience in developing and delivering grantmaking programmes/major partnerships, including broader impact initiatives.
Ability to lead in complex, evolving environments, with strong stakeholder engagement and communication skills.
Deep understanding of systemic racism and race equity, with a demonstrable commitment to anti-racism.
Lived experience working with and for Black communities in the UK.
DESIRED BUT NOT REQUIRED:
Experience in narrative change or storytelling initiatives.
Familiarity with youth-led programme design and co-creation.
Knowledge of polarisation and division issues in the UK context.
Experience working with media platforms or public engagement campaigns.
Strategic experience in legacy-building or long-term impact programmes.
If you can bring some of these skills and experience, along with transferable strengths, we’d love to hear from you and encourage you to apply.
Before your start date, you may need to disclose any unspent convictions or police charges, in line with our Contracts of Employment policy. This allows us to discuss any support you may need and assess any risks. Failure to disclose may result in the withdrawal of your offer.
The client requests no contact from agencies or media sales.
Prospectus is excited to be working with an international humanitarian organisation to help them recruit for an interim Donor Development and Legacies Lead.
This role is offered as a 4-5 month fixed-term contract, paying a salary of £59,739.12 FTE per annum. The postholder will be working in a hybrid model from their offices in London.
The postholder will lead and develop the strategy for the charity’s Donor Development and Legacies Programme, being accountable for all communications to warm donors (including regular givers and mid value donors) which focus on building relationships with individual supporters to increase their financial contribution and loyalty.
They are looking for someone with significant experience of fundraising at a strategic level with a proven track record in the planning and management against budget, timescale and deadlines. This must include knowledge about warm direct mail, radio, print campaigns, legacy fundraising and fulfilment.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ariha Semontee at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
We are delighted to be supporting a London-based university in their search for a Quality Manager (Assurance and Enhancement) to join their Academic Standards and Quality team.
This is a full-time, temporary role running for 3-months in the first instance, with hybrid working available of 1-2 days based onsite in Central London.
This is a fantastic opportunity for someone with a strong understanding of academic quality assurance and enhancement, who is passionate about improving the student experience and supporting institutional compliance.
Key Responsibilities for this role include:
- Managing and developing the university's academic quality assurance framework, including programme approval, monitoring, and external examiner processes.
- Supporting regulatory compliance and academic governance, including committee servicing and policy updates.
- Leading quality assurance projects and contributing to the delivery of the Education Strategy.
- Advising academic and professional services colleagues on quality-related policies and procedures.
- Deputising for the Quality and Regulations Manager and potentially managing team members.
To be considered for this position, you should possess:
- In-depth knowledge of UK Higher Education quality assurance and regulatory frameworks.
- Experience implementing quality systems and working with senior stakeholders.
- Excellent communication, organisational, and analytical skills.
- A first degree or equivalent professional experience.
- Experience managing budgets and producing clear, engaging written materials.
If you're looking to make a strategic impact in a collaborative academic environment, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
We are looking for a Trust and Foundations Manager to be responsible for delivering long-term growth of a Trust and Foundation portfolio. This is a hands-on role which will deliver five and six figure income outcomes from existing and new funders.
This is a hybrid role in the London office.
The Charity
A passionate and collaborative social welfare charity, dedicated to providing essential information and needed support to those seeking help.
You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including
- 25 days increasing by one day per year up to 30 days (plus 8 bank holidays in England, 10 in Scotland).
- 5% employee pension contribution and employer contribution of 7%. A lower contribution band is also available.
- Healthcare provided by Aviva.
- Enhanced pay and leave provisions above statutory levels for maternity, paternity and adoption leave.
as well as much more!....
The Role
Lead the planning process for the Trusts and Foundations Team, ensuring that the strategy supports and meets the goals of the wider organisations overall strategic plan.
Facilitate strong relationships with donors and prospects to maximise financial support.
Write and develop persuasive funding proposals which articulate the value, impact and importance of the charity,
The Candidate
Experience of Trust and Foundation fundraising with a proven track record of personally securing five and, ideally, six figure+ grants.
A strong track record and aptitude for high value acquisition.
Extensive experience working with non-fundraising colleagues to strengthen fundraising activity.
Previous Management of staff and/or volunteers.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Office Manager (Part-Time, 12-Month Fixed Term Contract)
Location: City of London (Hybrid - 1 day in office, 2 days remote)
Working Pattern: 3 days per week (Tuesdays in-office required)
A respected organisation in the maritime sector is seeking a highly organised and proactive Office Manager to join their team on a part-time basis for a 12-month maternity cover. This is a varied and hands-on role, offering a blend of operational oversight, administrative support, and stakeholder coordination.
Key Responsibilities
- Oversee day-to-day office operations and facilities management
- Maintain office supplies, vendor relationships, and service contracts
- Support HR functions including holiday tracking and staff coordination
- Provide secretarial support to the Board and sub-committees
- Assist with billing queries and manage a bespoke IT system (training provided)
- Coordinate the planned office relocation (City of London - May 2026)
- Handle confidential information with discretion and professionalism
Candidate Requirements
- Proven experience in office management or a similar administrative role
- Strong organisational and communication skills
- Proficiency in Microsoft Office and general office systems
- Ability to manage multiple tasks and prioritise effectively
- Knowledge of or experience in the Maritime or Shipping sector is advantageous but not essential.
Additional Information
- Central London location near Monument Station
- Flexible working arrangement with one fixed office day (Tuesday)
- Opportunity to contribute to a purpose-driven organisation with global reach
What you need to do now
If this sounds like the sort of opportunity you are looking for, please apply or send your CV and I will arrange to give you a call if your profile suits.
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
Salary: £45,000 - £50,000 FTE (pro-rata)
Contract: 2-3 months, part time (up to 3 days/week)
Location: London (Hybrid –1 day/week in office)
Closing date: Friday 10 October
Benefits: 27 days annual leave 5 additional days at Christmas and Easter, Employee Assistance Programme (mental health, GP access, physio, legal/financial support), Training and development budget
We have an exciting opportunity for an interim Database Manager to join Sense, a national charity supporting people with complex disabilities and those who are deafblind. This is a pivotal time to join the organisation as they embark on a major CRM migration project, transitioning from Raiser’s Edge to Microsoft Dynamics.
In this strategic role, you’ll play a central part in shaping the future of data use across the Engagement Directorate. You’ll be responsible for empowering colleagues to make the most of data for fundraising, engagement, and insight. This is a fantastic opportunity for someone with deep expertise in Dynamics 365 and a passion for driving data-led transformation.
To be successful as the Database Manager, you will need:
- Extensive experience using MS Dynamics
- Proven ability to lead data migration and CRM implementation projects
- Excellent communication and stakeholder engagement abilities
- A strategic mindset with a collaborative and inclusive approach
- Experience in ETL processes, data selections, and compliance with data governance legislation
If you would like to have an informal discussion, please get in touch and ask for Heather, quoting the reference 2721HB.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, passionate about improving equality across the sector. You can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received, we reserve the right to end the application period sooner.
People Support Advisor - Part-Time - 4 Days a week
Location: London Contract Type: Fixed-term (Maternity Cover) - 9 months
Hours: 30 hours per week - Hybrid Working
Salary: £26,847 for 30 hours
We are working in partnership with a respected not-for-profit organisation to recruit a People Support Advisor for a 9-month maternity cover. This is a fantastic opportunity to join a values-driven HR team and contribute to delivering a high-quality, person-centred support service.
About the RoleAs a People Support Advisor, you'll be the first point of contact for HR queries, supporting both onboarding and employee data processing. You'll play a key role in ensuring a smooth experience for new starters and providing accurate, timely HR support to managers and employees.
Key Responsibilities:
- Manage onboarding and processing cases from start to finish, ensuring service level agreements are met.
- Provide clear, friendly, and professional HR advice across a wide range of topics.
- Collaborate with recruitment and HR teams to ensure a seamless onboarding experience.
- Escalate complex queries to senior colleagues or specialist teams as needed.
- Support process improvements and contribute to team performance reviews.
- Build strong relationships with stakeholders and become a subject-matter expert in key HR processes.
What You'll Bring:
- Experience in HR support and processing within a large organisation.
- Strong understanding of HR policies and procedures.
- Excellent communication and customer service skills.
- Ability to manage high volumes of work with accuracy and minimal supervision.
- Proficiency in Microsoft Office and HR systems - Experience using iTrent is a must for this role.
- CIPD Level 3 or equivalent experience.
- A values-led approach and willingness to work within a mission-driven organisation.
Desirable Extras:
- Degree in a relevant subject
- Experience in the not-for-profit sector
- Familiarity with IT ticketing and phone management systems
Interested? Apply now to be considered for this rewarding opportunity to make a real impact in a supportive and purpose-led HR team. Alternatively, please send your CV
Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team background
The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.
Job purpose
As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.
Scope of role
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
Key Responsibilities
- To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
- To maintain detailed case records
- Keep up to date with legislation, policies and procedures and undertake appropriate training
- Contribute to team
Essential Criteria:
Experience and Skills:
- Hold a valid Money Advice Service accredited qualification in debt advice to level three or higher
- Minimum 2 years f debt advice experience
- Proven record of good quality debt advice
- Provided casework support
- Experience in a client-facing service envirnment
- CMS experience (Advice Pr preferable)
- Strng IT knowledge and familiar with using Microsoft Office 365 and Microsoft Teams
Communication and Interpersonal Skills:
- Clear communication skills and a strong command of the English language, oral and written
- Ability to communicate with internal and external stakeholders
- Advocacy skills
- Ability to remain non-judgmental
- Awareness of, and ability to, understand and empathise with clients from a diverse range of backgrounds and disadvantaged groups living in the community
Personal Attributes:
- Ability to work as part of a team and be open to receiving feedback and learning from others
- Ability to give and receive feedback objectively and sensitively
- Custmer-focused attitude and a commitment to delivering exceptional service
- Tenacity to remain persistent throughout a difficult situation with excellent problem-solving skills
- Ability to think outside the box and be open to new challenges
Commitment:
- A commitment to continuous professional development, including a willingness to develop knowledge and skills in advice topics
Please download the full Job Description for more details.
Our Benefits Package
We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.
Annual Leave
- 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
- After 2 years: +3 extra days of leave.
- After 3 years: +1 additional day.
- After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.
Pension
- Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%
Additional Perks & Support
- Enhanced Sick Pay for peace of mind during illness
- Enhanced Maternity & Paternity Leave to support growing families
- Employee Eyecare Vouchers to support your vision health
- Employee Assistance Programme for free, confidential advice and support
- Mental Health First Aid to ensure workplace well-being
- Tenancy Deposit Scheme to help secure your home
- Interest-Free Season Ticket Loan for cost-effective commuting
- Cycle to Work Scheme to promote a healthier, greener way to travel
- Charity Mentoring Network to support professional development and networking
We’re committed to creating a supportive and rewarding work environment, because when our team thrives, we all succeed!
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
We are looking for a Senior Stewardship Officer for an incredible social welfare charity to play an integral part in delivery of the warm cash stewardship programme, growing income from existing individual donors.
This is a London hybrid role 50% weekly office attendance.
The Charity
Dedicated to providing people with much needed life skills, this organisation assist with supporting people with education and necessary training and employment. Youd be joining a passionate and welcoming team that prioritises inclusivity and diversity. They offer fantastic company benefits, including 25 days of annual leave, private medical insurance, competitive employer pension contributions, flexible working and the opportunity to apply for a sabbatical, as well as much more!
In this role you will:
Work closely with other teams in IG, including Acquisition and Legacy, to make sure all IG activity is integrated, supporter-centric and focussed on generating content that will engage supporters, encourage repeat giving and increase their loyalty and lifetime value.
Deliver excellent end-to-end project management for key projects and direct marketing campaigns, such as cash appeals, welcome journeys, cash to committed conversion campaigns, newsletters and virtual gifts.
Implement a test & learn approach to campaigns and work with the Data & Insight team in the ongoing measurement of individual campaign performance.
Always looking for new opportunities to inspire and engage supporters with personalised and targeted communications at a time that is right for them, to maximise lifetime value.
Lead on end-of-campaign reviews, with clear recommendations for improvement of future activities.
Prepare and monitor individual campaign budgets, supporting the Senior Stewardship Manager with annual budget setting.
You will need:
Experience of managing direct marketing campaigns including direct mail, telephone, email & digital. Working on various campaigns and channels concurrently.
Experience of managing agencies creative, printers, fulfilment and telemarketing etc.
Excellent numerical skills and ability to analyse campaign results and highlight key learnings
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Contract: Permanent, Part Time 0.6 FTE (21 hours per week)
Salary: £15,000 - £18,000 per annum (FTE £25,000 - £30,000 per annum) depending on experience
Reports to: Interim Chief Operating Officer
Location: ScreenSkills Office (min 4 times a week in the office)
ScreenSkills is the industry-led skills body for the screen industries - film, television (including children's, unscripted and high-end), VFX, animation and games. We are supporting the continued growth and future innovation across the whole of the UK by investing in the skilled and inclusive workforce who are critical to the global success of the screen sector.
The Operations Coordinator will provide vital support to ensure the smooth day-to-day operations of the organisation, providing key operations administrative support to areas including, but not limited to Facilities, Office, IT, Data, Health & Safety and Policies & Procedures.
Key responsibilities:
Facilities and Office Admin
- Act as the main point of contact for the ScreenSkills office as a key liaison with the serviced office team (Techspace), meeting and greeting visitors as a representative of the organisation, managing visitor passes etc.
- Provide general office support in the smooth running of the office operations, acting as a key liaison for all ScreenSkills staff, including the set-up and exit requirements for new-starters and leavers.
- Manage meeting room booking requests, alongside the CEO’s PA, overseeing requirements for internal/external meetings, helping coordinate bookings on ScreenSkills desk booking system.
- Coordinate enquiries to the wider operations team, managing email inboxes and any other reasonable communication duties as requested.
- Act as direct contact for business enquiries - answer, screen and forward incoming phone calls from 3CX (telephone switchboard).
IT and Software
- Ensure all staff have suitable IT equipment and telecoms (as authorised), liaising with our IT providers (TouchTec) as needed, ensuring fixed IT assets are assigned, tracked and reported to finance and the COO proficiently and in a timely manner.
- Ability to provide calm first-line basic technical support, troubleshooting issues with devices, software, hardware, meeting room AV and online platforms. Logging and tracking issues and following-up support tickets diligently.
Data and Compliance
- Coordinating data processing requirements in line with our policies. Assist with managing data as instructed and per our data handling and retention policies.
- Coordinate and track data subject access requests as these arise.
Health & Safety
- Coordinate general Health and Safety documentation within the organisation ensuring fire and general risk assessments are completed in a timely manner, working with HR to coordinate information between the Techspace team and our Fire Marshalls and First Aiders.
- Act as a First Aider and/or Fire Marshal for ScreenSkills staff.
- Arrange annual training for first aiders and fire marshals.
Policies and Procedures
- Monitor the organisation’s policies, ensuring relevant senior managers are aware of the schedule to review/update them.
- Signposting staff to relevant policies and procedures as requested.
- Coordinate and track the organisations’ complaints process.
The ideal candidate will have the following:
Essential:
- Proven experience working in a busy office and hybrid work environment, performing first class operations admin (e.g. office admin and or facilities coordinator tasks), supporting a hybrid/distributed workforce.
- Demonstrate experience acting as a key representative of the organisation in a “front-of-house” role, ensuring a professional and courteous communication style at all times.
- Ability to provide calm first line basic technical support, troubleshooting issues with devices, software, hardware, meeting-room AV and online platforms.
- Good working knowledge of all MS Office packages including Word, Excel and PowerPoint
- Experience with digital and remote communication tools such as Zoom and Microsoft Teams, and collaboration platforms.
- Familiarity with document and data management systems (e.g., SharePoint, OneDrive) for efficient document handling and sharing.
- Excellent time management.
- Ability to multi-task and prioritise workload effectively.
- Strong problem-solving skills, proactive in approach
- Ability to develop strong working relationships with stakeholders at all levels of the
- Organisation.
- Excellent interpersonal and communication skills (oral and written), including the ability to communicate effectively by telephone and in person.
- Understanding of the needs in handling confidential information.
- A calm, confident manner, able to work equally well both under instruction and independently.
Preferred:
- An interest and understanding of the screen sector and/or skills and training
- Experience working in a matrix environment
- Previous IT experience
- Previous data and GDPR understanding
- Previous Health & Safety experience
Benefits:
- 25 days annual leave plus bank holidays
- Employee Assistance Programme (EAP)
- Access to Reward Gateway (retailer discounts)
- Season Ticket Loan
- Eye Care scheme
- Cycle to work scheme
- Life Assurance
- Modern office space in Central London
We encourage early applications as we will review them throughout the advertising period and reserve the right to close the advert early.
If you require any support or personalisation during the application and selection process, please contact us as part of our reasonable adjustments approach.
In the last two years we have helped 48,447 people across: eLearning, training, events, mentoring, bursaries and stepping up programmes such as Trainee Finder, that’s why having diverse talents and being an organisation where colleagues feel included is crucial to us. We particularly welcome applications from under-represented groups such as returning parents or carers who are re-entering after a career break, women, people who are LGBTQ+, minority ethnic people, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions, from a less advantaged socio-economic background as well as any other under-represented group.
The client requests no contact from agencies or media sales.
Do you have a a passion for relationship-building and working with a diverse range of audiences? We are looking for a creative and driven Philanthropy Manager for a well respected health charity to manage a pool of mid value donors and secure four and five-figure gifts whilst stewarding donors.
This is a hybrid role with two days a week in the London office.
The Charity
A passionate charity whos aims are to create access to world-leading healthcare, delivered by a thriving workforce and driven by medical research that has a global impact. They have a Fundraising team of approx 20 people securing c4m last year.
You will be joining an ambitious organisation, known for its collaborative and supportive working culture, offering competitive benefits in a range of areas including holiday, sick pay, flexible working and pension scheme.
The Role
Lead and deliver a mid-level giving retention and recruitment strategy, for donors giving between 1,000 and 50,000 to the charity each year, working with colleagues and senior volunteers to understand potential opportunities for uplift in giving.
Manage the day-to-day delivery of mid-level donor activities, including tracking renewal cycles, supporting donor journeys, and responding to enquiries in a timely and professional manner.
Support the development and delivery of engaging events, and bespoke communications including personalised letters, invitations, proposals, and thank-you communications, ensuring mid-level donors feel valued and connected to the impact of their giving.
Ensure that mid-level donors have the best possible experience of giving to the charity, by engaging with colleagues on the development of appeals to this audience, stewarding those giving at this level, and attracting new supporters
Work with the public fundraising team to thank mid-level donors to fundraising appeals, creating updates and reports, and providing an excellent supporter experience to maximise the opportunity for a longer-term relationship beyond specific appeals.
Support the fundraising activities of the wider philanthropy & campaigns team through identifying donors who may give major gifts or be interested in legacy giving.
The Candidate
Experience in fundraising and donor development delivering an excellent service on the phone, in person, and in written communications.
Experience of creating high quality written documents, such as tailored letters, proposals, slide decks, or other professional materials.
IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.