32 Tenancy management officer jobs

Don’t miss out on a job again!

Get job alerts for this search sent straight to your inbox

You haven't selected any filters. To create a tailored job alert, select your filters first.
Email address

Oh no!

{{ alertCtrl.errorMsg }}

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

All done!

You will now get the latest from this search sent to your inbox.

Check your email inbox in order to verify your job alert

{{ alertCtrl.errorMsg }}

Sign in or register to manage your job alerts.

Register

Top job
Kingston Churches Action on Homelessness
Kingston upon Thames
£33,862 per year
We are a local homelessness charity looking for a service manager to help set up and run our new drug and alcohol stabilisation centre.
Top job
Zetetick Housing
Saint Leonards-on-sea
£50,000 per year - pro rata
Zetetick Housing is a unique housing specialist. We are seeking an experience finance executive to deliver Financial & Governance excellence
Phoenix Futures
London
£14,780 per year
We have an exciting opportunity for an experienced Housing Officer to join our team in London!
Crisis
Birmingham
£42025 per annum, Benefits: £42,025 per annum
Page 1 of 3
Kent
Up to £23000 per annum
Permanent
Job description

Recruiting for a Tenancy Sustainment Worker to join our Service in Kent.


GBP 23,000 per annum plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more. This is based in Tunbridge Wells, Tonbridge and Sevenoaks working 40 hours per week. The shift pattern is 9am to 5pm (Monday to Friday).


Job Overview:


Working within our Kent Homeless Connect contract the Tenancy Sustainment Workers will provide support to customers who are assessed as having a complexity of needs to help them develop the life skills they require to meet those needs. They will work with customers to promote social inclusion and alongside other members of the team to promote independent living, encouraging customers to maximise their skills and choices.


Look Ahead operates trauma and psychologically informed approaches, ensuring that our customers benefit from being supported through strengths-based practices. Tenancy Sustainment Workers share responsibility by ensuring that a holistic and cohesive model of customer support is embedded across West Kent.


Key Responsibilities:


- Building supportive, trusting relationships with customers who may be living in their own accommodation or within other landlord's accommodation
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organizations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
- Empowering customers to ensure they receive the service and benefits they are entitled to
- Encouraging and enabling tenants to pay their rent and ensure that rent accounts are managed
- Ensuring Look Ahead Health and Safety policies are adhered to at all time and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhering to all other Look Ahead's policies and procedures. Engaging in learning and development activity to increase knowledge and skills
- Engage positively in reflective practice sessions with colleagues
- Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/ Manager


Person Specification:


- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviour


Skills, Knowledge and Experience:


Essential:


- NVQ Level 2 or equivalent experience in the social care/charity sector
- Experience of working with customers who have substance misuse and/or mental health


Desirable:


- Full Driving Licence and access to use of vehicle

For the full job description, please visit the Look Ahead webiste.

More about Look Ahead Care and Support
About
Look Ahead Care and Support

Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more

Refreshed on: 20 November 2020
Closing date: 15 December 2020
Job ref: REQ002230
Tags: Support Worker,Social Work
You have hidden this job: