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Motor Neurone Disease Association, Northampton (Hybrid)
£30,800 per annum
Posted 5 days ago
The London Irish Centre, NW1, London (Hybrid)
£31,000 - £37,000 per year
We are seeking an experienced, compassionate and knowledgeable Advice Worker to join our committed team.
Posted 1 week ago
Impetus, London (Hybrid)
£32,604 per year
This is an exciting opportunity to join our dynamic Philanthropy Team as a Philanthropy Team Administrator.
Posted today
Noah's Ark Charity, Cardiff, Cardiff (On-site)
£24,570 per year pro rata
Posted 3 days ago
Money and Mental Health Policy Institute, London (Hybrid)
£33,745 - £42,323 per year
Seeking an experienced and dynamic (Senior) Research Officer who is driven to create change and tackle gambling-related financial harms
Posted 3 days ago Apply Now
Closing in 3 days
Look Ahead Care Support and Housing, Hertfordshire (On-site)
Up to £27352 per annum + Benefits include 25 days Annual Leave
Posted 3 weeks ago
Motor Neurone Disease Association, London (Hybrid)
£51000 - £53500 per annum
Posted 4 days ago
Page 8 of 11
London, Greater London (On-site)
£25,207 - £26,500 per year
Full-time
Permanent
Job description

We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.

The successful candidate will be:

  • Organised and able to manage a varied workload
  • Compassionate, patient and empathetic in their approach to client interactions.
  • Be confident using the telephone and proficient in computer systems and digital tools  

 To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.

 We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share     lived experiences with our service users, and people from Black, Asian and global majority communities.

Application resources
Posted by
Cambridge House View profile Organisation type Registered Charity Company size 51 - 100
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Posted on: 12 August 2025
Closing date: 11 September 2025 at 12:34
Job ref: Triage0925
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry, Helpline, Justice, Social / Support Work

The client requests no contact from agencies or media sales.