About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative emergency department (ED) service, which is an out of hours service providing a safe and welcoming space for people who present at A&E, feeling distressed and experiencing crisis. The service will work collaboratively with hospital Psychiatric Liaison Team (LPS) to ensure those in crisis are supported by the appropriate team. The service will operate 365 days a year from 5pm-1am across three ED’s in West London.

Staff within the service will triage, assess and provide face-to-face support to anyone who is experiencing mental health crisis. This will be person-centred and will be in various forms of de-escalation support; practical, emotional support, grounding techniques, safety planning, care/action planning etc. Staff within the service will work alongside LPS and escalate if clinical intervention is required. Staff will also actively participate in MDT discussions for frequent attenders and take a key role in initiating and promoting alternative crisis support in the aim of preventing A&E use. Staff in our Safe Space ED service are required to have experience in a mental health clinical setting (such as inpatient, A&E, or other clinical setting) however, they do not need to hold a clinical qualification for this role.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis presenting at ED
• To prevent the use of A&E and EDs where alternative crisis support is appropriate
• To effectively de-escalate mental health crisis in various forms of support
• Collaborative working with LPS and A&E stakeholders to promote preventative measures around early intervention; to identify any unmet social needs that are exacerbating wellbeing and prevent escalation
• Proactively work, and affect change with, a rolling cohort of people, using a truly personalised approach
• Act as a conduit to negotiate and de-escalate issues before a crisis occurs; a situation which has historically led to a destabilisation of their condition and resulting in an attendance or admission
• Empower service users to self-manage, to enable discharge from the project and encourage (where appropriate) unplanned to planned clinical activity
• Form robust networks of services around individual service users to ensure they can access the care and support they need, when they need it, including our community crisis alternative service – Safe Space
• Improve communication and partnership working between those involved in peoples’ care 24/7
• Personalise a plan of support, focusing on strengths and goals, whilst also developing personal crisis plans with the service user
• Advocate for the individual in the creation of any statutory service crisis plans that may be developed, ensuring they are person cantered and reflect the person’s needs
• De-escalate any negative or harmful patterns of behaviour as early as possible to reduce the likelihood of admission/readmission
• Manage relapse
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual
• To work hand in hand with our community Safe Space service; ensuring follow ups are arranged with our community Safe Space, creating a wrap around crisis service

The Role

The role of the crisis practitioner will be to work collaboratively with LPS and service users to de-escalate crises in ED. The role will also involve triaging and assessing all clients accessing the service, alongside LPS. The crisis practitioner’s duty will be to de-escalate low/moderate mental health and social needs and deliver collaborative self-management plans with service users to improve mental wellbeing and reduction in A&E attendance. The crisis practitioner will also be responsible for linking in and signposting follow up support with our community Safe Space team. This role does not include clinical intervention.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

Fixed Term until 31st March 2023

About Hammersmith, Fulham, Ealing and Hounslow Mind

This is an exciting opportunity to join and support a fast growing and dedicated team supporting the wellbeing of communities across West London.

We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover. We listen, support recovery, fight stigma and work with partners to take action. We provide services for adults, children and young people, signposting for everyone and training and consultancy for employers.

Job Purpose

This role is within our crisis alternative service, which is an out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. The service will operate 365 days a year from 4:30pm - 11:30pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone on a one-to-one or group basis to individuals experiencing mental health crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health crisis in HFEH.
• To provide support to clients accessing the service- for instance: signposting, de-escalation, planned wellbeing activities etc.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one and group basis. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Fixed Term until 31st March 2022 (with potential to extend)

Part time (21 hours per week) and Full Time (35 hours per week) opportunities available.

Post is subject to a DBS check.

We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.

About Us

Phoenix Futures Group is a charity with over 50 years’ experience and a leading provider of drug and alcohol treatment. 
 
Our values are what define us and ensure we work to the highest standards. We believe in being the best, we are passionate about recovery, we value our history and use it to inform our future. 
 
We work with local authorities, other charities and service providers across the country to deliver innovative programmes and projects that change lives for the better, setting people on the path to health and emotional well-being. 
 
We provide a diverse range of services, our expertise in psychosocial treatment and support is the common thread that runs through everything we do. People need psychological interventions, social support, meaningful use of time, sense of purpose and a place of safety to sustain their recovery. At our core, we support people, families and communities to recover from drug and alcohol dependency. 
 
The role is for a therapeutic programme manager to join our Sheffield Family Residential Service on a 6-month fixed term contract until 1st June 2022, with the potential to be made into a permanent role. 

 Your Rewards 

• Starting salary of £28,519.11. 

• 25 days’ annual leave plus Bank Holidays (increasing each year to a maximum of 30 days). 

• Benefits including season ticket loan, pension scheme and life assurance. 

• Support through occupational sick pay, eye-care vouchers and regular wellbeing talks and activities. 

• Continuous training and career development via PXL our dedicated learning management system. 

Job Role

As the therapeutic programme manager, you will be supported by the residential manager to lead the team to deliver outcomes that help create long-term recovery. Using the Therapeutic Community “community as method” model you will empower individuals, families and communities to be confident about recovery. You will have the opportunity to evidence the effectiveness of our high-quality services to care managers and funders and ensure they comply with regulatory standards with the Care Quality Commission and Ofsted standards of care. The role offers the opportunity to make change, think creatively and influence decision making at the service.

You will be responsible of the direct line management of the therapeutic, care and night team within the service to ensure the best delivery of service and care to our families. You will also deputise for the residential manager in their absence.

This is a full-time role working 37.5 hours per week, Monday – Friday, 9am to 5pm. 

As part of the role, you will participate in an on-call rota for the service.

About You

To join us a Therapeutic Programme Manager, you will need: 

• An understanding of the complex issues presented by individuals and their child/ren within drug and alcohol recovery.

• Experience of working with families, and individuals in the substance misuse sector or related field. 

• Previous experience of supervision, management and leadership.

• The ability to be innovative and flexible in order to meet the needs of the service. 

• Be able to work effectively with multi-agencies, whilst maintaining the excellent reputation of the service.

If you feel you are the right person with the necessary experience and passion, please apply by 14th December 2021. 

We started our Counselling service a number of years ago now and it continues to grow and thrive. Is it led by our Counselling Manager and Clinical Lead and is supported administratively by a Counselling Officer.

We are now looking for a Counselling Co-ordinator to act as a deputy to the Counselling Manager and Clinical Lead to support the service to continue to grow and develop. We are looking for an enthusiastic and dynamic individual to take up the role of Counselling Co-ordinator. If you feel passionately about mental well-being and addressing inequalities and have a mission to support and empower people, we want to hear from you.

You will be dedicated to high quality service provision, drawing on a range of theoretical models and perspectives, offering assessments and therapy to clients with severe and complex mental health problems. Presentations will vary from mild to more severe psychological distress and complexity. Therapists work with people with complex mood problems, trauma and PTSD presentations, psychosis, and complex emotional needs.

You will be joining our friendly, creative, and supportive team and we place a lot of importance on the health and wellbeing of all our staff. There are also opportunities for CPD and networking with various organisations across the community (GP/IAPT other mental health services).

Contract: 12 months with potential for extension. 

Hours: Part-time 15 hours per week. There may be potential for hours to increase as the service grows. Days and times of work are to be agreed with the Counselling Manager and Clinical Lead, some flexibility may be possible.

Location: Richmond AID is based in Teddington in the London Borough of Richmond upon Thames. We would require some home working at present but we do anticipate returning to some face to face delivery soon, in line with government advice on Covid-19, therefore the postholder must be able to commute to the office as required. 

Qualifications and experience

You will be either fully accredited, or in the process of accreditation, with BACP (British Association for Counselling and Psychotherapy), NCS (National Counselling Service) or UKCP (UK Council for Psychotherapy). 

We are looking for someone that has a Supervisor qualification or is interested in training to become a supervisor. Supervision and professional support will be provided by our Counselling Manager and Clinical Lead.

It is essential to have experience of integrative counselling, management and working within an organisational setting, together with a willingness to embrace and develop a broad range of counselling models. The job requires high levels of professionalism and leadership and management skills.

The role will involve

You will be responsible for coordinating a team of volunteer and placement counsellors to deliver the service. You will provide group or individual supervision to volunteer and placement counsellors as required. The service currently offers a blend of online and in person counselling delivered by volunteers who may be working remotely.

You will be responsible for screening and assessing referrals, managing wait lists, and providing psychological consultation to colleagues and other services.

You will promote the service to

• clients, attracting a wide range of clients with different levels of need, increasing our current numbers
• the wider community including GP practices, health settings, social prescribers, social care, the voluntary and community sector,
• colleges providing therapeutic training for the recruitment of student therapists

You will co-ordinate the delivery of bespoke counselling services to black and minoritised women, children and young victims of violence and abuse across the North East. You will be responsible for the day-to-day delivery of our specialist counselling services. You should have demonstrable experience of leading, managing, developing and motivating counselling teams and able to provide clinical supervision.

You will be primarily responsible for monitoring, evaluating and developing our specialist therapeutic services ensuring service users receive an effective, efficient, high quality service at all times.

We offer a competitive salary and pension contribution, a commitment to staff wellbeing, enhanced annual leave entitlement for long service, Charity Discount Scheme and flexible working hours.

You will have regular contact with vulnerable women at risk and on occasion their children and will be required to demonstrate commitment to safeguarding and protecting all service users from harm and abuse.

All posts will be subject to an Enhanced DBS check and are open to women* only (*exempt under the Equality Act 2010 Schedule 9, Part 1).

Closing date for applications  Midnight on 12th December 2021

Interviews 16th and 17th December 2021

Salary: £15,000 per annum (3 days, pro rata from £25,000)

Hours: 22.5 hours per week.

Employment type: Permanent

Place of work: This will be determined by the delivery plan and will include The Raylor Centre and AAM’s office (both of which are in York), some remote working and some travel across the region. 

Training: We offer opportunities to participate in external and internal training and access professional development opportunities. 

Annual Leave: 25 days

We’re looking for an experienced project manager who’s passionate about creating opportunities for people to support their own wellbeing. 

You’ll play a key role in developing our iMUSE for Mental Wellbeing programme and future wellbeing projects. You’ll lead on the development of new and existing partnerships and referral routes, including arranging taster sessions and outreach residencies and presenting about iMUSE and its impact to a range of stakeholders. Another key focus for the role is engaging with and supporting the people who attend iMUSE. 

Purpose of Job:   

• Oversee and manage all mental wellbeing projects and activities at AAM to ensure they give the highest quality experience for participants, staff and partners. 

• Ensure the programme fits with the ethos and vision and mission of AAM and helps AAM achieve its strategic aims. 

Key Tasks (some are regular and some are one-off): 

• Lead on project scoping, planning and development. 

• Develop and maintain effective working relationships with participants, partners, professionals, and other stakeholders to achieve positive outcomes for participants. 

• Attend and participate in events and partnership networks to develop and promote our work.  

• Research and develop referral leads, delivering presentations as required.  

• Explore potential funding/new income sources and write funding bids in liaison with the Development Manager.

• Recruit (as needed) and manage a small team, ensuring appropriate level of training, experience, and delivery.  

• With the Director, feed into budgets for new work and monitor/review project budgets. 

• Create, maintain and develop project systems and resources e.g. long term project plans, training and online resources. 

• Manage project admin and participant liaison, ensuring this is carried out according to AAM procedure. 

• Ensure records are kept up to date, using shared databases and project documents e.g. registers, booking & evaluation forms, partner, professionals and venue lists.  

• Collate and analyse monitoring and evaluation data and report on outcomes and outputs in line with AAM procedure and funder/contract requirements. 

• Alongside the AAM Programme Manager (Learning Disability), ensure best practice in accessible communication and co-production is maintained and a person-centred approach is consistent across all mental wellbeing projects at AAM. 

• Liaise with the Marketing & Community Fundraising Coordinator to ensure that promotional materials (print and online) are up to date. 

• Liaise with the project technical contractor to ensure all project resources and equipment are maintained, hardware and software is kept up to date and ongoing troubleshooting is carried out. 

• Liaise with the project technical contractor and project team on the development of the technology used in the iMUSE space. 

• Ensure all members of the team are fully aware of safeguarding, health and safety and data management issues and procedure and AAM’s procedures are followed correctly. 

• Ensure all data collection, storage and usage complies with AAM’s Data Management Policy. 

• Carry out, monitor and maintain health and safety checks and risk assessments.   

• You may be asked to carry out other duties in addition to those included above, as reasonably requested.  

The Youth Employment Initiative is part-funded by the European Social Fund as part of the 2014 - 2020 European Structural and Investment Funds Growth Programme in England.

Title: YEI Training and Development Worker
Location: Hartlepool, Stockton and Tees Valley
Hours: 22.5 hrs per week
Salary: £24,750 per annum (pro-rata)
Contract: Until 31st July 2023.

Job Purpose:

The key task is to train and support YEI participants across Hartlepool, Stockton and Tees Valley until 31st July 2023.

This YEI Training and development role will support eligible participants to enhance their skills and to be able to progress into Education, Employment or Training upon leaving the YEI programme. This will be achieved developing range of training courses and workshops. The role will include mentoring participants; the person will develop a therapeutic relationship with the participants, being person centred and outcome informed.

Closing date for completed applications: 20th December 2021

Interested? 
Please click 'How to Apply' for the full details.

Starfish Health and Wellbeing is committed to safeguarding children, young people and vulnerable adults.

All Post holders are subject to a satisfactory Disclosure and Barring Service (DBS) disclosure.

Starfish Health and Wellbeing is an Equal Opportunities Employer and welcomes applications from all sections of the community.

No agencies please.

"Cancer Support Centre Manager - Chandler's Ford

26 Hours per week over 4 days - Currently Monday to Thursday

c£22k pro-rata

We are looking for an organised, empathetic and enthusiastic person to make sure the clients and teams (paid staff and volunteers) at our Chandler's Ford centre are well and professionally looked after. Our clients visit us for a wide range of well-being related activities, including individual and group therapies (from counselling to therapeutic massage) to help them through what is often a very personal and hugely challenging time - both during and after their own treatment, or often the treatment of a loved one.

So we're looking for someone special to rise to that challenge.

This is a broad and challenging role with a wide range of responsibilities. You will be responsible for building great working relationships with a wide variety of people and partner organisations inside and outside the centre. Additionally, you will plan and manage a busy schedule of centre activities and be available when people going through a difficult time might just need a chat and a cup of tea. Very importantly, you will support and develop your team to make sure they can both deliver in their roles and also that their time with you is a worthwhile and rewarding one.

Previous experience of a similar environment is an advantage but not essential. What is essential is that you want to make a real difference to people who are currently living with cancer. Additionally you will need a blend of organisational, inter-personal and communication skills together with an empathetic and caring disposition. Finally, we are growing. We are providing more support for increasingly more people as we come out of Covid and more people are re-accessing the healthcare system, so ideally we would like to hear from candidates who can grow with us.

For our job pack please email your CV for the attention of Head of Services - Iain Cooper

About The Role

Temporary
Days: 2-3 per month
Working Pattern: Monday - Friday (various days)
Location: London
Salary: Up to £283.50 per day (+ Holiday allowance) Dependent on work delivered, paid monthly via timesheets

Place2Be are currently recruiting Zero Hour Trainers London, Manchester, Birmingham, Leeds and Cardiff. We are looking to expand our Zero Hours Contracted Trainer pool for those who would like more flexibility and choice about when they work for us. Our Learning and Development team offer counselling training from Level 2 up to PGDip and ongoing CPD for the Children’s Mental Health Workforce, and non-clinical mental health programmes for educators. As we continue to expand and extend our offer we are looking for additional Staff and Contracted Trainers to support this work.

In this role, you will be delivering a range of Learning and Development programmes as assigned by Place2Be, according to the content outline, to a consistently high standard and Communicate with members of the Learning and Development teams outside of training delivery time regarding administrative and clinical issues.

What will I be responsible for in my new role?
 
You will:

• deliver all Place2Be’s programmes with confidence, inspiring participants with an awareness of the importance of mental health and their opportunity and ability to bring about change in their setting
• present a professional impression of the organisation by ensuring that all required resources are prepared, appropriate and available as required by participants
• ensure that all reports, forms and feedback are shared with the relevant Learning and Development Programme Coordinators
• engage in ongoing development as a trainer using the frameworks, support and processes provided by Place2Be
• communicate with members of the Learning and Development teams outside of training delivery time regarding administrative and clinical issues
• recognise and working actively with changing dynamics during the workshops working constructively with conflict in a group-based training session

Diversity and Inclusion

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are particularly interested in attracting applications from applicants from diverse groups who are underrepresented.

Additionally, for our clinical roles we are particularly keen in attracting male candidates to reflect the diversity of the partner schools and communities we work in. 

All successful applicants to clinical roles will be asked to undertake an Enhanced Disclosure from the DBS/PVG.

About You

The successful candidate

Will have:

• a recognised professional qualification in counselling or psychotherapy
• a membership of a professional association relevant to counselling or psychotherapy, (e.g. BACP, UKCP, BAPT, HPC, NCS)
• good working knowledge of the BACP Ethical Framework for the Counselling Professions and can demonstrate practical experience of applying this framework
• strong knowledge and interest in a range of therapeutic and counselling approaches 
• ability to recognise and work actively with changing dynamics during training activities, exercises and group work. Able to work constructively with conflict in a group-based training session

1st Interview: 20th and 21st December 2021 ZOOM Video Interview
 
Please feel free to visit our website if you have any questions about this role, or would like to speak to someone.

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
 
Please view/download the full Job Description and Person Specification on our website for further details.

About The Role

Fixed Term Contract for 1 Year
Days: 3-4 per week
Working Pattern: Monday - Friday (various days)
Location: Manchester and London 
 

Place2Be are currently recruiting Staff Trainers in Manchester and London. We have a number of fixed term contracts for 3- or 4- day per week Trainers. Our Learning and Development team offer counselling training from Level 2 up to PGDip and ongoing CPD for the Children’s Mental Health Workforce, and non-clinical mental health programmes for educators. As we continue to expand and extend our offer we are looking for additional Staff and Contracted Trainers to support this work across England.

As a Staff Trainer, you will be delivering a range of Learning and Development programmes as assigned by Place2Be, according to the content outline, to a consistently high standard and continuously engage in ongoing professional development, keeping up to date with current issues in children’s mental health.

What will I be responsible for in my new role?
 
You will:

• deliver all Place2Be’s programmes with confidence, inspiring participants with an awareness of the importance of mental health and their opportunity and ability to bring about change in their setting
• present a professional impression of the organisation by ensuring that all required resources are prepared, appropriate and available as required by participants
• ensure that all reports, forms and feedback are shared with the relevant Learning and Development Programme Coordinators
• engage in ongoing development as a trainer using the frameworks, support and processes provided by Place2Be
• communicate with members of the Learning and Development teams outside of training delivery time regarding administrative and clinical issues
• deliver the range of Learning and Development programmes as assigned by Place2Be, according to the content outline, to a consistently high standard

Diversity and Inclusion

Place2Be is committed to equal opportunities and anti-discrimination practices and we positively encourage applications from all sections of the community. We are particularly interested in attracting applications from applicants from diverse groups who underrepresented.

Additionally, for our clinical roles we are particularly keen in attracting male candidates to reflect the diversity of the partner schools and communities we work in. 

All successful applicants to clinical roles will be asked to undertake an Enhanced Disclosure from the DBS/PVG.

About You

The successful candidate

Will have:

• a recognised professional qualification in counselling or psychotherapy
• a membership of a professional association relevant to counselling or psychotherapy, (e.g. BACP, UKCP, BAPT, HPC, NCS)
• previous experience of delivering training to adults; confident in training at a senior level 
• good working knowledge of the BACP Ethical Framework for the Counselling Professions and can demonstrate practical experience of applying this framework
• strong knowledge and interest in a range of therapeutic and counselling approaches 
• ability to recognise and work actively with changing dynamics during training activities, exercises and group work. Able to work constructively with conflict in a group-based training session

1st Interview: 20th and 21st December 2021 ZOOM Video Interview
 
Please feel free to visit our website if you have any questions about this role, or would like to speak to someone.

In return we offer you a range of fantastic benefits including:

• Enhanced Annual Leave entitlement
• Robust Learning and Development Programme
• Contributory Pension Scheme
• Life Assurance, 4x Annual Salary
• Employee Assistance Programme
• Mobile Phone Discounts (EE Network)
• Cycle purchase and season ticket loan schemes
• Extended Maternity/Paternity Pay

If you share our core values of perseverance, integrity, compassion and creativity and have the counselling skills and patience to support some of the UK’s most vulnerable young people and families, we would love you to join us. It’s sensitive and demanding work – but hugely rewarding and fulfilling - you will be helping to give young people a brighter future.
 
Please view/download the full Job Description and Person Specification on our website for further details.

The Welfare & Grants Advisor is a member of the Welfare and Therapeutic Services Team. The postholder will work in collaboration with our Trustees, staff and network of volunteer colleagues to ensure that those harmed because of their policing role, and their families, have somewhere to turn to when things get tough.
You will be responsible for assessing and prioritising beneficiary needs and providing practical help and advice, including case work; working holistically with people to address a variety of wellbeing needs. Acting as a first point of contact for new and existing beneficiaries, you will determine how the charity can best support beneficiaries across the UK through the provision of advice and guidance, including signposting and/or referring to other organisations and helping them access our financial support as appropriate. 
The aim of our service is not to solve all the issues that people are facing ourselves, but to work with them to overcome life’s challenges together and linking in with other activities or services that are best placed to help.

Job description and person specification

Role description

1. To develop and help manage the charity’s relationships with beneficiaries, ensuring a consistent and high standard of service is provided across the UK
2. Using a person-centred, whole-life approach assess how we can best help our beneficiaries through our services, volunteer family and grants programmes, including making recommendations on the award of grants
3. To research and give out accurate and up to date information, advice and guidance, signposting or referring to alternative sources of support as appropriate
4. Work with the Senior Volunteer Coordinator, and Regional Volunteer Coordinators on allocating and managing beneficiary tasks to volunteers, such as visits to aid welfare checks, referrals, grant applications, and peer support.
5. Work with the Senior Volunteer Coordinator, and Regional Volunteer Coordinators, to develop guidance and training materials for Volunteers and ensure adequate recruitment and training in support of our volunteers
6. Keep a case management system up to date with accurate and relevant information, in accordance with data protection and processing laws
7. Undertake all administrative work generated by the post, such as progress reports, scheduling, and filing

Part-time (2.5 Days - 18.75 hours per week)

Salary: £25,000-£28,000 (Full Time Equivalent)

This is a good opportunity for an enthusiastic community worker to develop further.

The Brent Centre is internationally renowned for its psychotherapeutic/ psychoanalytic work with young people, scientific publications and clinical research for over 50 years. It has helped thousands of young people to make positive changes leading to more stable and healthier lives. You will have the chance to work within an experienced and highly qualified clinical team, committed administrative staff and supportive Trustees.

The post holder would provide practical support to young people with complex needs and overcome barriers to engaging with therapeutic support.You will also provide advice and support to clinical staff to improve awareness and understanding of practical problems young people may be experiencing.

The post holder will be part of the in-house clinical services team and work closely with statutory and non-statutory organisations to support young people and help them to overcome the barriers that are impeding their engagement with therapeutic intervention. 

The applicant should hold an upper second-class degree in a relevant discipline. The Centre would support professional development.

We’re a small youth mental health project with big ideas, drawing from the international Discovery College model to create something new and innovative. We support children and young people with their mental health and wellbeing by helping them to learn about what’s happening to them, share experiences, and develop skills and tools to stay well, and we support the adults around them to better understand too. We’re all about peer learning – nothing clinical, no talking therapies, just exploring and finding ways to manage together. All of our programmes are co-produced - this means that they’re designed and delivered by both people with professional expertise and people with lived experience of mental health problems or of being a carer.
At this crucial and exciting time, you’ll have a real opportunity to shape our direction and our way of working moving forward. We’ve secured funding to appoint two staff to run our brand new Self Harm > Self Care project. These staff will deliver our new suite of four different lived experience-informed programmes for children and young people aged 7-25, and for adult parents, carers and professionals. You’ll pilot them in key locations across the county. As one of the two staff working on the project you will be jointly responsible for delivering sessions in January and February, and compiling evaluation data. The learning we gather from this experience will inform our future development of this strand of our work, so this really is a pivotal role in driving forward youth mental health support in the county.
You’ll be line managed by the CEO, so will have a direct line into shaping the strategy and the direction of not only this project, but of the wider College plans.

Responsibilities:
o Deliver each of the four new multi-session programmes once during January and February 2022, co-facilitating all sessions, at times convenient to each group (majority evenings and weekends), with an Expert-by-Experience co-facilitator
o Work with local partners to recruit participants, ensure group needs are met, and student support runs smoothly.
o Implement our evaluation process to gather impact data and feedback to meet reporting requirements and inform future development.
o Where appropriate and comfortable, to share parts of your own lived experience and recovery journey.
o Work closely with the CEO to ensure that the project is delivered in line with funder’s expectations and the Discovery College model and vision.
o Adhere to and work within relevant policies, processes and procedures of Oxfordshire Discovery College
o Uphold the values and ethos of the Discovery College in all aspects of the work.

Person Specification:

We’re looking for a co-facilitator (Expert-by-Training) who can work closely with our Expert-by-Experience co-facilitator to draw upon a combination. The Expert-by-Experience staff member will have lived experience of youth mental health problems and self harm, either as a parent/carer for a young person or your own lived experience as a child/teenager. The Expert-by-Training staff member will have professional expertise in a relevant field such as youth work, clinical, or therapeutic work. Our dreamteam will be passionate about empowering young people, knowledgeable about mental health and self harm, and will be able to think creatively and collaborate well in a short space of time.

Essential Criteria:
o Good understanding and knowledge of self harm in young people
o Professional expertise in a relevant field
o Relevant qualifications (eg: clinical psychology, counselling, youth work, art therapy, social work, teaching)
o Excellent communication (both written and verbal) and listening skills
o Ability to be assertive and co-facilitate a small group of young people
o Commitment to principles of recovery and wellbeing
o Ability to model maintenance of wellbeing
o Good computer literacy
o Ability to work under own initiative and manage your workload
o Strong attention to detail
o Ability to think creatively
o Teamwork skills, and willingness to work collaboratively, to co-deliver programme content

Desirable Criteria:
o Experience of working directly with children with mental health problems in a non-clinical or therapeutic setting, in a paid or voluntary capacity
o Understanding of child and adult safeguarding
o Experience of evaluating impact, and collecting and processing feedback
o Additional skill sets or interests you could incorporate in the role (eg art, gardening, drama)
o First Aid qualification

Any offer of employment is subject to a satisfactory DBS check.
If you’d like to discuss the role before applying, please get in touch.

This job description may change over time in line with the needs of the project, subject to discussion with the
post holder.

Seeking experienced Senior Counsellor to manage a clincial team for Ashina Network - Mat Cover

Primary Task

• To work within the counselling team, delivering age and culturally appropriate counselling to women and girls (16+) who are experiencing or have experienced domestic violence and/or sexual violence, who present with mental health, depression, emotional distress and trauma
• To make counselling accessible to isolated/hard to reach women and girls
• To work with women with insecure immigration status
• To work with women affected by homelessness
• To work with women with multiple disadvantages & complex needs
• To provide counselling to women and girls in satellites across specific London Boroughs
• To provide and set up therapeutic support groups in specific boroughs
• Ashiana Network aims to work in partnership with health, mental health, social services, other counselling organisations and specialist agencies, to ensure we are offering clients the most effective and appropriate form of support
• Counsellor and client relationship will be a direct relationship, with all matters of confidentiality resting with the Counsellor; however Ashiana Network will require appropriate and anonymous evaluations and monitoring information from counsellors for statistics and reporting information requested by funders and other interested parties
• The post holder will be expected to be sensitive and aware of Black and marginalised cultural and community needs in all aspects of their duties and responsibilities

MAIN DUTIES

Line Management Duties:

• Line manage all Counsellors within the service/clinical placement
• Motivating staff and provide peer support on a day-to-day basis
• Taking part in recruitment for Counsellors/volunteers
• Planning a programme of induction for new staff
• To ensure the organisation and staff follow the BACP ethical framework
• To ensure effective & positive communication with all teams within Ashiana
• To be the first point of contact for all Safeguarding concerns and high risk cases
• To allocate cases to the Counselling team and ensure clients are contacted within an agreed timeframe
• Liaise with administrator where needed in regard to referrals and counselling client queries
• Monitor referral & assessments of prospective service users with the Operations Manager
• Answer any counselling client queries
• To ensure staff adhere to organisational & ethical policy & procedures
• To regularly review the counselling standards of care and support in line with the Ethical framework and Good practice.
• To hold regular team meetings ensuring effective communications, adherence to service standards and development

Clinical Responsibilities: 

• To hold a caseload of clients
• To provide support to women and girls experiencing or have experienced all forms of Violence against women and girls (VAWG) including harmful practices and those that present with mental health, depression, emotional distress and trauma including Post Traumatic Stress/Disorder (PTSD)
• To have the ability to provide counselling in at least one South Asian, Turkish or Middle Eastern language 
• To offer counselling with an emphasis on trauma model, including developmental trauma, PTSD and complex traumatic stress
• To provide therapy from a strength and resilience based approach aimed at empowering women and girls
• To provide and conduct comprehensive clinical assessments to support the therapeutic journey, with a focus on therapeutic goals with the client
• To provide age and gender appropriate counselling to young women who are 16 plus
• When working with young women under the age of 18 to explore counselling through creative approaches and interventions
• To be able to set up and provide therapeutic support within groups/outreach setting if required
• To provide therapeutic support to clients in venues accessible to them when appropriate /required
• To be responsible for maintaining up to date knowledge on all Ashiana Network Services available for clients to access
• To liaise with other voluntary and statutory agencies to develop referral pathways and protocols for joint working e.g., primary care services, community mental health teams, social services, schools, youth centres, women’s organisations, hospitals etc.
• To be responsible for maintaining an awareness of current counselling issues, new developments, and service providers
• To maintain up to date information and knowledge on local resources and services helping to ensure that clients are supported to make informed choices and decisions according to their needs and where appropriate provide support to access these
• To implement crisis counselling interventions when necessary, in order to provide emotional support, guidance & assistance to clients
• To consult with the Line Manager to arrange and receive appropriate external clinical supervision arranged by Ashiana Network
• To be committed to ongoing personal and professional development
• To maintain confidentiality with regards to all work undertaken in accordance with Ashiana Network policies and procedures

Monitoring & Evaluation:

• To ensure smooth running of the Counselling Service and ensure targets are being monitored and met by the Counselling Team
• To be responsible for the collation and dissemination of information required by funders
• To ensure appropriate case records are maintained to agreed standards
• To ensure all data is inputted into Ashiana’s datebase  accurately
• To maintain written clinical records in line with Ashiana Network policies and procedures, ensuring security of records at all times
• To ensure client data is inputted using the clinical outcome routine evaluation (CORE) for clients at required sessions and to maintain all administrative tasks involved in completing this task
• To ensure that referrals are processed effectively and efficiently and are in line with set referral criteria
• To maintain waiting lists and patterns of attendance in consultation with line manager
• To ensure that there are adequate provisions for feedback, monitoring and evaluation for clients to measure the progress made through counselling process
• To be responsible for own administration tasks relevant to client caseloads and post undertaken. Including providing information, statistics and reports for Ashiana Network’s Management team/committee and funders
• To be involved in Ashiana Network’s policy and service development in relation to the counselling service

Legal, Ethical & procedural Framework:

• To provide therapy/counselling in accordance with one of the three bodies recognised by the Health Professional Body (HPC)  BACP Code of ethics and practice The British Association for Counselling (BACP), The United Kingdom Council for Psychotherapy (UKCP) and The British Association of Psychotherapy (BAP)
• To always act within the ethos, policies and procedures of Ashiana Network. This includes the Confidentiality Policy, Child Protection Policy, Health and Safety Policy, Equal Opportunity Policy and Disciplinary and Grievance Procedures
• To always work in the best interest of Ashiana Network and to avoid any action that may cast Ashiana Network and or its activities into disrepute

General Duties:

• To maintain confidentiality in all matters relating to Ashiana Network and its  service users
• To ensure that all Ashiana policies and procedures in your work area are adhered to
• To observe Ashiana’s Equality & Diversity & Health & Safety policies and ensure awareness and integration with all communities in the Boroughs of operation
• To ensure all meetings and training relevant to your role including CPD as necessary to retain status
• To carry out any other duties in line with the objectives of the post as requested by the management Committee or Senior Managers
• Attend regular team meetings and other team commitments and meetings as necessary
• To carry out other tasks required to help the team to deliver its goals and have a flexible approach to work
• Provide and Support management with information and other detailed reports as and when necessary
• To attend regular supervision and appraisal meetings

Post: Female Counsellor & Group Worker

Education & Qualifications

• Recognised professional counselling qualification within one of the therapeutic disciplines -(Essential)
• BACP accredited or working towards accreditation -(Essential)
• University level education-(Desirable)

EXPERIENCE

Essential

• At least two years post qualification experience of working within women and girls and domestic violence, no recourse to public funds, (NRP)F & complex needs in a therapeutic setting
• 250 Hours of clinical experience
• Experience of working from a trauma focused model
• At least two years experience of supporting women and girls, particularly those who have experienced domestic violence e.g. physical or sexual abuse including childhood sexual abuse
• Experience of counselling women and girls who have experienced harmful practices ie female genital mutilation, honour based violence and forced marriage
• Experience of working with the diverse communities
• Experience of direct work with young people
• Experience of group work

KNOWLEDGE

Essential

• Kowledge of women with insecure immigration status
• Knowledge of women affected by homelessness
• Knowledge of women with multiple disadvantages & complex needs
• Knowledge of women with mental health problems
• Knowledge of statutory social work legislation including Children Act 1989, Children Act 2004, Child Protection Procedures
• Knowledge of key childcare and child protection research

• Knowledge of a range of therapeutic models of intervention
• Sound understanding of equal opportunities in practice
• Sound understanding about domestic violence
• Sound understanding of public policy issues concerning provision for young people
• Must be member of recognised therapeutic body i.e. BACP, UKCP

SKILLS & ABILITY

Essential

• To be able to form quick and effective working relationships with clients, partner agencies and other professionals
• To be able to work directly with women and girls, using a variety of therapeutic skills and techniques
• Active listening and counselling skills
• Group work skills
• Ability to liaise effectively with people at a variety of levels in statutory authorities and other agencies
• Ability to communicate effectively in English, both verbally and in writing
• Ability to work under pressure and meet deadlines
• To be able to maintain accurate and up to date case records
• Ability to plan, prioritise and organise own work load and meet deadlines
• Ability to problem solve and manage conflict
• Ability to work as an effective team member
• Ability to have an element of flexibility and adaptability
• Ability to relate well and communicate clearly and respectfully with a diverse group of people
• Strong interpersonal skills
• Ability to adhere to Ashiana’s policies and a commitment to the aims and principles of Ashiana Network
• Ability to monitor and report against project targets & communicate effectively with funders and stakeholders
• Ability to be analytical
• Ability to obtain and process information
• Ability to work competently with Microsoft Office and EXCEL packages
• Ability to form supportive, professional relationships with  clients
• Ability to communicate effectively in English, both verbally and in writing
• Ability to work under pressure and meet deadlines
• Ability to work on own initiative
• Ability to learn new skills
• Ability to work as a member of the staff team and within a hierarchical structure.
• Ability to participate in and make use of supervision from the Senior Management Team

Desirable

• To provide counselling in a south Asian language, preferably Urdu speaking

Awareness

• An understanding of the issues effecting young people, particularly BME groups
• An understanding of the impact of discrimination on the lives of BME women and girls
• A commitment to equal opportunities in the provision of the Network’s services
• Commitment and  understanding of the aims and objectives of the Network
• Experience in planning, developing and delivering advocacy, advice and support services
• Experience of working in the voluntary or community sector
• Experience of multi-disciplinary work including child protection
• Experience of working with the BME women and girls
• Knowledge of child protection legislation

CIRCUMSTANCES

Essential

The post requires occasional evening and weekend work