Time to change jobs in bloomsbury, greater london
Do you want to support people with mental health issues in a moment of crisis?
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.
Domestic Abuse Caseworker
Reference number: 301
Responsible to: Team Leader
Working base: Watford Wellbeing Centre
Community Outreach in: Watford and Three Rivers
Working hours: Part-Time, 30 hours per week
Salary: £26,000 - £27,000 per annum, pro rata
About the Service
The aim of the Hertfordshire Mind Network Domestic Abuse Casework Service is to provide advice, information, and support to survivors of intimate partner or familial violence living in the community about the range, effectiveness, and suitability of options to improve their safety and that of their children. All advice will be based on a thorough understanding and assessment of risk and its management.
About the role
The purpose of the Hertfordshire Mind Network Community Outreach Worker role is to:
- Provide support and advocacy services to clients experiencing domestic abuse
- Ensure direct contact is made with the client within a specified time of an incident being reported to the police and to carry out a risk assessment.
- Ensure that the safety and wellbeing of the client is monitored and reviewed regularly.
- Maintain and enhance service delivery standards and effectiveness.
- Support the team with case management and volume of referrals to ensure a short waiting time and referrals are contacted promptly and assessed appropriately.
- Collate and obtain feedback regarding the effectiveness of the service.
Key Responsibilities
- Support the wellbeing of clients who are affected by domestic abuse.
- Contribute to a reduction in repeat victimisation
- Reduce the number of victims withdrawals of witness statements
- Be aware of the impact on children of domestic abuse and make referrals to appropriate agencies to support the children where necessary.
- Increase the reporting of children at risk of harm
- Increase successful court outcomes by proactively supporting clients and work with the witness services for cases going to court
- Work with the wider team within Hertfordshire Mind Network and support clients in accessing additional support e.g. counselling, peer support, employment support and self-development courses
- Work with other professionals e.g. police, health, social care, housing, and signpost and liaise with such agencies as necessary
- Work with and signpost to other third sector partner agencies as necessary
- Provide a first point of contact for professionals and clients and pass on necessary cases or referrals to the Domestic Abuse Caseworker.
- Refer to the Multi Agency Risk Assessment Conference (MARAC) if required and local IDVA service.
Benefits
- Annual leave entitlement of 25 days per year pro rata, rising to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays).
- Birthday leave day.
- Cash plan health cover (after 6 months employment).
- Eligibility for blue light card.
- Employee Assistance Programme.
- Ongoing training relevant to your role.
Being able to drive and having access to your own vehicle (or equivalent) is essential for this role.
Closing date for receipt of applications is Friday 28th November 2025 at 5pm.
Interviews will be held on a rolling basis.
Please note: We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
N.B. Please quote reference number 301 when completing your application for this role.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Equal Opportunities
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
No agencies please.
About us
We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here.
The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.
About the role
Joining our dedicated team of nurses, you will support our helpline and Ask Our Nurses (AON).
The nursing team includes an associate director, senior clinical nurse specialists, clinical nurse specialists, sessional nurses and trained helpline staff.
You will act as a resource for clients, healthcare professionals and the wider public about breast health and breast cancer. This includes providing information and support to clients though our national helpline, by email and social media.
The helpline service is run throughout the week, and on Saturday mornings (the latter is optional, other than training days) and the helpline hours are 8:45am to 4.00pm. Team training usually occurs twice a year on Saturdays. You’ll be supported by a senior clinical nurse specialist and have regular clinical supervision. We are looking for candidates who can work at least one day (6.25 hours) per week
About you
Do you have excellent communication skills and experience in breast care nursing? If so, we’re really interested in hearing from you. This position could suit someone working part time in the NHS or private sector or for individuals who would like to use their information and support skills through our helpline and AON written enquiry services.
Job description and benefits
Please download the job description and our attractive benefits package.
Primary location of role and hybrid working
This role is home based. There are 2 training days per year on Saturday that take place in our London office
When applying
We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement online. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact the Breast Cancer Now recruitment team
Our commitment to equity, diversity and inclusion
We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.
Closing date Wednesday 12 November 9am
Interview date 25 and 27 November
We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.
Salary: £24,570.00 per annum plus £5023.71 London Weighting per annum
Location: Kensington High Street, Shelter shop
Contract: Permanent
Hours: Full time, 37.5 per week
Closing date: Sunday 16th November at 11:30pm
Interviews will take place on Tuesday 18th of November 2025
We're looking for an inspirational people person to join us as a Assistant Shop Manager in our brand-new London Boutique Shelter Shop in Kensington High Street opening October 2025. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.
This is an exciting opportunity to join Shelter opening their newest shop. You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.
About the role
You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.
About you
You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We prioritise diversity and have an inclusive and open mindset
Any applications submitted without a supporting statement will not be considered
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything,
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Location: Home based, in either Suffolk or London
Contract type: Permanent
Hours: Full time (37.5 hours) or part-time considered (minimum 30 hours per week)
Salary: £35,000 - £40,000 FTE depending on experience
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.
Closing date: Sunday 23 November 2025
Preliminary telephone interviews will be held week commencing 24 November 2025
Interviews will be held, in person at our Peterborough office week commencing 1 December 2025
No agencies please
Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.
We are recruiting a fundraising manager to be responsible for stewarding and cultivating a major supporter to deliver a bespoke charity of the year partnership and a portfolio of community and special events that generates income for their family fund. In this role you will strengthen engagement, drive income, have a creative flair that will deliver memorable fundraising experiences to an influential regional network through a number of activities including runs, walks and gala dinners.
This role sits within our Community and Events team. The team bring together and inspires individuals, families and communities to support the work of Kidney Research UK. They deliver an exciting and diverse portfolio of fundraising activity from physical challenges, to bake sales, to online activities. They’re dedicated to connecting with both new and existing supporters, helping them raise funds, spread awareness, and build a lasting network of #TeamKidney hero's!
You will have proven experience in managing a portfolio of fundraising or special events within a charity or corporate space with experience managing budgets, negotiating suppliers, and monitoring financial performance. In addition, you will have excellent relationship building and communication skills across a range of stakeholders, with exceptional project management and organisational skills, with a strong attention to detail. You will need a full driving licence, with access to a car for attending meetings and events.
If you are interested in the position, please complete the online application form and submit together with your CV.
We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.
About Kidney Research UK:
Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.
At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.
Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.
Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.
Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.
You may also have experience in the following: Community Fundraising Manager, Events Fundraising Manager, Corporate Partnerships Manager, Charity Fundraising Officer, Regional Fundraising Manager, Individual Giving Manager, Fundraising and Events Manager, Senior Fundraising Officer, Supporter Engagement Manager, Community and Events Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-224 703
Tender is an arts charity working with children and young people to prevent domestic abuse and sexual violence through creative projects. Our programmes are safe, enjoyable, age-appropriate spaces where young people can engage with sensitive topics and “rehearse” for real-life scenarios. Participants are encouraged to be both consumers and producers of learning through script-work, role-play and creative media such as films and art. Throughout, we enable young people to explore their choices, rights and expectations in relationships and to recognise the early warning signs of abuse.
Tender has grown significantly in recent years. We have secured income from an increasing range of sources: corporates, major donors, trusts & foundations and statutory funders. We have done this with a small but highly effective development team.
With a clear strategic focus for the next five years, we are strengthening our development team to ensure we have the funding needed to achieve our strategic ambitions. We plan to grow both the extent of our reach across the country, and the difference we make to the people we work with. We are also planning to increase the effectiveness of our policy & influencing work, aiming to deliver significant, systemic change to how violence against women and girls is prevented.
You will play a pivotal role in raising the funding for our ambitions, focusing on statutory and trusts & foundations income streams. You will lead on both these income streams, managing existing funders and securing new funders. You will secure income from your own portfolio of funders and partners, and lead and inspire the team to achieve their own ambitious targets, both through new sources and through excellent stewardship of existing funders.
Role purpose
The main purposes of this role are:
- Researching, identifying and applying for grant funding and commissioning from statutory sources, trusts and foundations (T&F)
- Developing and writing high quality fundraising bids which align with the objectives and needs of statutory funders, T&F and Tender’s strategic objectives
- Managing and maintaining partnerships and relationships with a range of stakeholders (statutory funders, T&F, delivery partners, professionals in the sector, internal stakeholders)
- Developing the Statutory and T&F strategy in collaboration with the Development Director
Main responsibilities and duties
New business development
- Developing and implementing a strategy to develop relationships with, and maximise income from, statutory sources, T&F
- Working with service managers, designing, developing and submitting high-quality funding proposals to statutory sources, T&F which are technically sound, meet donor requirements and align with Tender’s strategic objectives
- Maintaining an up-to-date market awareness of grant-making trends and best practice in T&F fundraising
- Developing the overall statutory and T & F strategy with oversight from the Development Director
- Monitoring and reporting against business development plans to ensure objectives are achieved, and proposing plans for remedial action if projections are not on track
Relationships
- Managing relationships with Statutory sources and T&F funding Tender, building a deep understanding of the needs and requirements of each funder
- Developing and executing stewardship and relationship management plans for T&F to maximise the value and duration of their support for Tender
- Overseeing the production of high-quality monitoring reports for T&F, and using insights from funded programmes to develop case for support materials
- Working with other Tender managers to ensure the consistent tone and positioning of Tender in the implementation of marketing of all projects
- Line managing two Development Officers
Administration
- Working with the Governance team to improve operational effectiveness and quality service by identifying and implementing process improvements
- Contributing to the maintenance of Tender’s overall Development function, providing appropriate analysis and reports
- Developing and maintaining a funding database and ensuring it is up to date to effectively monitor and evaluate the strategy
- Completing all mandatory training, and proactively seek opportunities for ongoing professional development
- Ensuring that all policies and procedures are followed, including safeguarding, data protection and equal opportunities
- Working as a member of the Tender team and carrying out other duties that may be required to meet the needs of the organisation
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Training and Implementation to join our Central Social Care Service located at our Head Office in Islington.
£33,000 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
- Annual leave increasing up to 30 days with length of service
- Free DBS
- Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
- Fully paid induction programme and further training
- ILM courses and Apprenticeship Programmes
- Cycle to work scheme
- Employee Assistance Programme for 24-7 confidential support
- Online wellbeing resources
- A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
- Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Oversee all induction and mandatory training, ensuring it meets organisational requirements
- Ensure induction material is up-to-date and engaging
- Ensure all training offered is innovative and engaging and uses technology where possible
- Host the first day of the induction programme 'Feel at Home'
- Deliver ad-hoc training as required
- Coordinate schedules and rotas for mandatory training and induction delivery
- Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes
- Regularly review and improve the training offer in line with best practice
- Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements
- Ensure LMS is fit for purpose and used effectively so that staff and managers are clear on the training available to them and when they are going out of date with mandatory requirements
- Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)
- Use data and analytics to monitor training effectiveness, identify trends, and inform decision-making
- Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives
- Implement improvements based on feedback and outcomes
- Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers
- Build and maintain effective relationships with internal and external stakeholders, including managers, senior leaders, training providers and LMS provider
- Effectively manage and develop the Talent Partner with the Recruitment Team Leader
- Work collaboratively with the L&D and wider People team
- Work with Recruitment, Training and Talent Manager and Business Development on training costings and plans for new or proposed services
- Demonstrate the company values and establish a positive culture that aligns with the organisation's strategic objectives
- Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed
- Keep up to date on any regulatory, legal or best practice changes in training for the Supported Housing sector
- Support staff and managers through change initiatives related to training and implementation, ensuring clear communication and engagement throughout transitions
- Champion Equality, Diversity and Inclusion in all training and in the implementation of the LMS, ensuring content and delivery are inclusive and accessible
- Promote staff wellbeing through supportive training practices and by signposting to relevant resources
- Take ownership of mandatory training compliance, including monitoring, reporting, and driving achievement of key performance indicators (KPIs) for mandatory training completion within specified timeframes across the organisation
- Provide regular updates to management and take proactive steps to address areas of non-compliance
- Lead and carry out internal quality assurance activities to maintain the integrity and consistency of assessment decisions across qualification programmes
- Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice
- Ensure all IQA processes fully meet the requirements of awarding bodies such as ILM and/or CPCAB
- Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records
- Contribute to standardisation meetings and support assessor development through guidance and training
- Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
- Any other duties as required
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Excellent relationship building skills with internal staff and managers and external stakeholders
- Customer outcome focused
- Effective verbal and written communication with staff at all levels
- Positive can-do approach
- Ability to learn new skills quickly
- Creative and innovative in ideas and approach
- High levels of initiative
- Flexible in approach
- Excellent prioritisation and organisational skills
- Intermediate to advanced IT skills on all Microsoft packages and IT systems
- Resilient able to manage self and maintain effective delivery
- Ability to cope with change in a fast paced and challenging environment
- Ability to analyse data and produce actionable insights
- Excellent stakeholder engagement and influencing skills
- Commitment to staying up to date with changes impacting training in the sector
What you'll bring:
Essential:
- Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes
- Experience of training staff
- Experience of carrying out training needs analysis
- Experience in coaching and developing staff
- Track record of successfully implementing systems, processes, or programmes within a multi-site organisation
- Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables
- Experienced in managing external partnerships and ensuring contractual obligations are met
- Knowledgeable about best practice and innovative approaches to training delivery, with a commitment to continuous improvement
- Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies
- Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training
Desirable:
- Knowledge of ILM and/or CPCAB frameworks
- Proven experience of internal verification and moderation within a regulated qualification framework
- Understanding of awarding body quality assurance requirements and best practice
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
- We focus on Excellence and innovation.
- We are Caring and Compassionate.
- We are Inclusive and Trusted.
- We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This role is essential in our drive for evidencing the impact of the work we do. You will lead and manage a large-scale, multi-organisation piece of research aiming to highlight the impact of our programmes. You will play a key role in ensuring the main research project and any supplementary research projects are delivered efficiently and ethically. You will use data and evidence to inform practice and work closely with the Programme Specialist for Pilots and the wider Quality and Impact Team as required. Additionally, you will project manage additional cross-organisational projects as required in support of our growing charity.
This is role is a fixed-term contract for 18 months.
Travel throughout the UK may be required.
You will report to the Head of Quality and Impact.
Key Responsibilities
· You will be accountable for the oversight of the main research and any supplementary research projects from initiation to completion.
· You will collaborate with the Programme Specialist for Pilots and the Associate Director of Business Development to ensure delivery of the research and ensure alignment and fidelity to the research plan.
· You will work with the Head of Quality and Impact and Finance Team to ensure that the project/s meet agreed objectives, timelines and budgets.
· You will support the development of project documentation.
· You will deliver reports and presentations as required both internally and externally from DFN Project SEARCH to share information regarding the research project.
· You will be accountable for collecting, analysing and reporting on data that is relevant to the organisation.
We will be interviewing w/c Nov 24th
We will review applications as they come in and close when we have sufficient numbers
The client requests no contact from agencies or media sales.
About the role
We’re searching for a Regular Giving and Legacy Giving Manager to oversee a sector-leading, multi-channel appeal programme to increase numbers of gifts and donors to the University. Following the launch of Imperial’s bold and ambitious strategy we are preparing to launch a comprehensive fundraising campaign. The Regular Giving and Legacy Giving team will play a pivotal role in bringing about a step-change in regular, mid-value and legacy donations to the University.
The postholder will oversee and implement the overall strategy and supporter journey for alumni and donors primarily through direct mail, telephone, email and social media.
This is an exciting role with opportunities for the postholder to oversee an award-winning acquisition campaign, a brand new mid-value programme and a successful legacy marketing programme. The post holder will be instrumental in building collaboration with the Alumni Engagement team to promote philanthropy and take alumni on a journey to their first gift.
If you are a talented fundraising professional, who loves to collaborate, and has a proven track record in delivering excellent regular giving programmes in either the Higher Education or charity sector, we would love to hear from you.
What you would be doing
Working across the Regular Giving & Legacy Giving team, you will oversee supporter journeys for donors, working on cases for support, appeal development and data segmentation. You will have the opportunity to pilot new ideas as well as delivering a mature and sector-leading programme. Working across Advancement, you will build relationships with key internal stakeholders especially the Alumni Engagement team, Major Gift, and Event teams to capitalise on opportunities to embed regular giving and legacy messaging in all University activities.
What we are looking for
- Successful track record, in direct-marketing fundraising in Higher Education or the charity sector
- Proven track record of line management and professionally developing members of staff
- Ability to build strong relationships and collaboration among key stakeholders and teams
- Significant and demonstrable experience of managing and organising projects to agreed budgets, targets and timescales
- Significant and demonstrable experience of developing and evaluating compelling and response driven copy and creative
- Significant and demonstrable experience of interrogating, analysing, manipulating and interpreting large, complex data sets for targeting and segmentation purposes
- Experience of liaising with and managing a variety of internal and external stakeholders and obtaining buy in and support for projects
- Experience of working with external agencies (creative agencies, fundraising consultants, copywriters, mailing houses and printers)
- Experience of working effectively in a changing, fast paced and innovative environment.
What we can offer you
- The opportunity to continue your career at a world-leading institution and be part of our mission to use science for humanity.
- Benefit from a sector-leading salary and remuneration package (including 41 days’ annual leave and generous pension schemes).
- Access to a range of workplace benefits including a flexible working policy from day one, generous family leave packages, on-site leisure facilities and cycle-to-work scheme.
- Interest-free season ticket loan schemes for travel.
- Be part of a diverse, inclusive and collaborative work culture with various staff networks and resources to support your personal and professional wellbeing.
Further information
This is a full-time open-ended post (not less than 35 hours per week).
Closing date: 19 November 2025
Salary: £57,000.00 per annum
Location: London Old Street (with flexible hybrid working options)
Contract: Permanent
Hours: Full time 37.5 per week – we are also open to flexible/part time applicants
Closing date: Tuesday the 18th of November at 11:30pm
Please note that interviews will be taking place on Monday the 1st of December. This will consist of a formal interview followed by a stakeholder panel interview on the same day.
Shelter is looking for a talented Head of High Value Operations and Stewardship to build the newly formed Operations and Stewardship team, which will provide our high value supporters across England and Scotland with an outstanding supporter experience and ultimately drive generosity to power Shelter’s fight for home. This person will need a deep understanding and extensive experience of high-value fundraising and a proven track record in leading and motivating multi-disciplinary teams to problem solve through innovation.
If this sounds like the right next step in your career, we invite you to apply for this newly created role. Join us in Shelter’s Fight for Home and help shape and lead our fundraising strategy.
About the role
This is a new and exciting role at Shelter, as the post-holder you will have the opportunity to head up a new function which will empower Shelter’s high value fundraisers to deliver transformative partnerships and donor relationships by providing exceptional operational support, donor insight, and high-quality resources. This team will help to build meaningful relationships that motivate supporters, diversifies our audiences, and secures the sustainable income needed to end the housing emergency.
This position is key to support our bold ambitions to grow high value income and provide best in class donor stewardship and experience. You will have the opportunity to shape our High Value Partnerships Operations and Stewardship function, making it your own. It is a very exciting time to be joining us as we launch our new four-year strategic plan.
What to expect
This cross High Value Partnerships team brings together the existing functions Prospect Development and High Value Events alongside the brand-new Information and Assets function. You will be responsible for overseeing these functions and developing the cross-team strategy. There are two excellent senior managers to lean on delivering Prospect Development and HV Events, so it is expected the main focus for the first 6-12 months will be driving the development of Information and Assets.
You will be required to translate organisational priorities into compelling cases for support and donor communications, create and manage funding priorities and funding gaps, improve access to case studies and other storytelling tools, partner with HVP teams to understand their requirement and their prospects and donor’s needs. Your work will be key to creating an inspiring donor experience that clearly demonstrates impact and encourages continued support.
You will champion new ways of working and best practice in high value fundraising operations, working to develop streamlined processes and systems to empower fundraisers with the tools they need to work their portfolios efficiently through the donor journey.
About you
We’re looking for a dynamic and experienced individual who has a strong understanding of high-value fundraising and a proven track record of leading and motivating multi-disciplinary teams, ideally within a high value fundraising environment.
You will need to have the ability to identify fundraising opportunities within complex strategic plans and be able to effectively shape these into compelling presentations for potential funders to drive income.
Being a natural relationship-builder, you will excel at collaborating and influencing teams both within and outside of fundraising to drive success and achieve shared goals.
Apply to be part of our team and be the change you want to see in society.
Benefits
We offer a wide range of benefits including:
- Charity Worker Discount
- Blue Light Card Discount
- 30 days of annual leave
- Enhanced family friendly policies
- Pension
- Interest free travel loans
- Access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
About the team
The newly formed High Value Operations & Stewardship team will sit in the High Value Partnerships (HVP) sub-directorate which is part of Shelter’s Income Generation directorate. It’s an award-winning team that is responsible for all areas of high value income generation across philanthropy, trusts and foundations, statutory funders, corporate partners and legacies to power Shelter’s fight for home.
Shelter’s High Value Partnerships (HVP) team is an energetic group of around 50 talented professionals who collectively raise over £30 million each year through voluntary and statutory income. By harnessing the support, networks, influence, and expertise of our supporters, the team plays a crucial role in powering our mission to fight for home.
As our portfolio of high-value funders continues to grow—and with ambitious targets ahead—we’re building a dedicated operations function to act as the central hub for knowledge, insight, and coordination within HVP. This new function will lead enabling projects and drive collaboration across Shelter, ensuring our fundraisers have everything they need to secure transformational support.
How to apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. The supporting statement should include responses to the ‘About You’ points in the job description of no more than 350 words each. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We enable decision making
- We create change and align behind our strategy
Any applications submitted without a supporting statement will not be considered.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
Safeguarding statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
We’re looking for a Delivery Officer (Employability and Skills) to help coordinate and deliver some of our impactful employability projects, including flagship initiatives like Access Aspiration and Holiday Hope Employability. You’ll work directly with young Londoners, schools, and employers to make opportunities happen; from coordinating logistics and work placements to facilitating engaging career-readiness sessions that connect young people with their futures.
Day to day, you’ll support employer and school engagement, ensure smooth project delivery, and identify opportunities to improve how we work. You’ll contribute to team planning and collaboration by sharing insights from delivery, gathering feedback, and helping showcase the real impact of our programmes.
Working closely with the Delivery Manager, you’ll have the independence to manage your own workload while drawing on the support and expertise of a collaborative team. You’ll also help nurture long-term partnerships with businesses and schools, supporting our shared goal of helping 250,000 young Londoners access positive opportunities, healthy food, and meaningful career connections.
The client requests no contact from agencies or media sales.
Job description
Job Purpose
The Head of Community will work with the Director of Services on strategic and operational planning and provide operational leadership for the range of Community services delivered by Age UK East London.
The purpose of this role is to:
• Take responsibility for the delivery of Age UK East London’s Community Service offer, ensuring its delivery requirements are met and we are responsive to new opportunities.
• Ensure that older people who are supported by the Community team also benefit from the range of AUKEL services and those provided by other local partners.
• Be an active member of our SLT, working with senior leaders across AUKEL, contributing your experience and expertise to problem solve, spot and develop opportunities as well as make an impact on our overall organisational development
journey.
• Build responsive and accountable relationships with a wide range of stakeholders including commissioners, partner providers, senior health and social care professionals.
• Motivate and inspire a frontline staff and volunteer team, using excellent communication skills and a strong understanding of key issues affecting older people.
• Ensure the services are meeting all KPI’s for quality and delivery, overseeing data management and analysis to ensure compliance and insight that supports future development and demonstration of impact, taking a continuous improvement
approach.
• Ensure service staffing and delivery arrangements are optimal, including by assessing which services need allocated staff and which would be better delivered by a central team.
• Ensuring processes and good practice is embedded in case recording, reporting and data collection.
Key Tasks
Coordination and Management of service
• Line manage service managers and coordinators, and oversee the good management of all service staff.
• Ensure services are delivered in line with contractual requirements
• Work with other senior managers, ensuring good joined up internal referral pathways, clear communication and joint-working where possible
• Ensure the team is fully conversant with the organisation’s CRM and that this is used effectively to record and manage casework and evidence of outcomes and impact of the service
• Ensure the team is knowledgeable about the local service offers and are effective in referring and signposting clients to other relevant services
• Complete and maintain relevant risk assessments.
• Ensure there is cover for gaps in service delivery (e.g. due to A/L or sickness).
• Support team members to supervise volunteers effectively
• Support implementation of any organisation-wide operational changes
• Regularly attend meetings with external professionals as necessary in relation to operational management and delivery of services
Quality and Insight
• Produce quarterly KPI monitoring and evaluation reports for each contract as required to include data, case studies and insight on service delivery and opportunities
• Produce quarterly insight to the Board of Trustees at committee level
• Monitor compliance in record keeping around key areas
• Continuously review and monitor services with the aim of improving quality, flexibility, responsiveness and effectiveness, and to identify and respond to new opportunities
General
• Develop and nurture supportive and collaborative relationships with local community, voluntary and faith partners.
• Identify, explore and develop new opportunities that address the needs of local older people.
• Lead the development and delivery of current and future commissioned community services in AUKEL.
• Work with senior colleagues to conduct ongoing ‘horizon scanning’ of changes in national and local priorities and approaches to services, to maximise opportunities and identify upcoming challenges for older people
• Work with local partners to share best practice and develop opportunities to work together
• Develop strategic relationships in the local health and social care system, to gain insights and inroads to future opportunities and build service reputation and influence.
• Continuously gain feedback from the team in considering how the service can develop further, for example around reach, client journey and other areas.
• Work with colleagues to develop new service proposals, to develop the scope and impact
of the Community team.
Leadership and management
• Engage, motivate and inspire the team
• Evaluate and manage overall team and individual performance and wellbeing
• Run regular team meetings with content that promotes team cohesion as well as being informative and operationally useful
• Ensure communication and training of the team is in line with contractual requirements and AUKEL policies
• Encourage and provide opportunity for sharing of knowledge within the team and between colleagues within AUKEL
• Take a person-centred approach to line management responsibilities
• Proactively identify opportunities for team members to stretch and use skills to develop them whilst benefiting the team / service / AUKEL
Other
• Perform other duties in connection with the general work of AUKEL when required
• To undertake any other duties within the competence of the post holder as may be required from time to time for the smooth running of AUKS
• To carry out the duties of the post in accordance with AUKS’s policies and procedures including: Equity and Diversity, Health & Safety, Confidentiality, Complaints, Data security, Safeguarding
• Participate in learning and development opportunities and take responsibility for identifying your own learning needs
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the
criteria, women, people from the global majority, and people from other marginalised groups that encounter
systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes,
but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
• Of operational service management within community based setting within the statutory, voluntary or private sector
• Of working with data to monitor outputs, outcomes and reach.
• Of carrying out programme evaluation and report writing.
• Of managing people at (at least) coordinator level, and successfully engaging and motivating staff.
• Of effective collaboration and partnership development.
Desirable
• Of engaging strategically with the local community, health and care system
• Of design and delivery of innovative, impactful health and wellbeing programmes.
• Of strategic service leadership and development.
• Of leading change
Knowledge & Understanding
• Understanding of, and expertise in, the care and support needs of older people.
• Understanding of the impact of discrimination and disadvantage on the lives of people and ability to work in a
trauma-informed manner.
• Understanding and commitment to safeguarding and promoting the welfare of vulnerable adults and their Carers.
• Of the current health and care landscape
Skills/Attributes
Essential
• Intermediate IT skills
• Can demonstrate commitment to AUKEL values (accountable, kind, flexible, inclusive, collaborative).
• Commitment to learning and development and reflective practise.
• Resilience
Desired
• Ability to speak a community language
Additional Requirements
• This post is subject to the relevant check through the Disclosure & Barring Service (DBS)
• Flexibility in working hours to meet organisational needs.
The client requests no contact from agencies or media sales.
Volunteering and Community Engagement Manager
Salary: £35,000
Full time annual leave entitlement is 28 days per annum (plus bank holidays)
Hybrid working: 1 day a week working from home
Are you a dynamic individual who can develop, lead and grow our volunteering and community engagement work in Surrey? Do you thrive on working with people, helping to empower them to use their skills and experiences to help others in the community? Can you make a difference at a local Surrey charity?
We are seeking a hard-working, driven and flexible individual to develop, lead and grow our volunteering and community engagement team to raise awareness and increase engagement locally of our vital work.
What you’ll be doing:
¨ Be an effective manager, line managing our Volunteering and Community Engagement teams with passion, creativity and purpose.
¨ Working with local partner organisations, building relationships whilst exploring possible funding/joint working/event opportunities, and supporting the teams to make sure they are best placed to have the biggest impact for the people we enable and empower.
¨ Develop and maintain strategic community engagement relationships across the county, in collaboration with Senior Managers, including those with Local Area Committees (LAC)/Neighbourhood Area Committees, and with the Voluntary, Community and Social Enterprise sector infrastructure organisation in each area (for example, Voluntary Action Surrey East) as well as those working across the county including Surrey Community Action, Surrey Youth Focus, Surrey Minority Ethnic Forum, and Surrey Coalition of Disabled People.
¨ Organise and facilitate our Breaking Down Barriers Workshops, and other similar initiatives inspiring change and inclusion across Surrey.
¨ Drive forward our volunteering and engagement strategies—shaping policies, streamlining processes, and ensuring our work reflects best practice and legislation.
¨ Working with colleagues in other teams to create a culture where community engagement is at the heart of everything we do.
¨ Using innovation and creativity to design and deliver new projects focussed on community engagement, and maximising community participation for those we support.
¨ Promoting and demonstrating a strengths-based, asset based community development approach, to ensure the people we support have the opportunities to be involved in all aspects of our work and in the community.
¨ Ability to work flexibly according to the business need, which will include organising and attending community engagement events during the evening and at weekends.
We’re seeking someone who has the following skills:
- Direct experience of line managing a team of staff and providing team leadership
- Relevant experience in the management of a volunteering programme, or extensive experience of directly managing volunteers with the ability to step up into this role
- Knowledge and understanding of volunteering best practice, strategy and policy
- Demonstrable experience of community engagement projects, working directly with beneficiaries and in building relationships with partner organisations
- Planning and organisational skills, including ability to plan, prioritise and deliver a complex workload
- Strong presentation skills, sufficient to deliver engaging training to staff and volunteers
- Strong communication skills – verbal and written, and ability to relate well to people from all backgrounds
- Experience using Microsoft Office and confident in using a database
- Understanding of data protection requirements and confidentiality
- Able to champion the role and contribution of volunteers
- Ability to engage and influence colleagues
What we offer:
- Salary: £35,000 plus 28 days holiday (plus bank holidays).
- Pension: We match contributions up to 6%.
- Wellbeing: Annual flu vaccination, eye tests, and contributions towards work-related glasses.
- Development: Ongoing training tailored to your role and career growth.
- Hybrid working: 1 day a week working from home
· A supportive, inclusive culture where your ideas and leadership will directly shape the future of volunteering and community engagement in Surrey.
Join us and be part of a team that changes lives every day.
Sensory Services by Sight for Surrey has been established for over 100 years. We enable and empower people who are Deaf, hard of hearing, blind, partially sighted, and deafblind to overcome barriers to be as independent as possible and thrive in their communities. We are a countywide charity based in Fetcham, near Leatherhead.
Support & enable people who are Deaf, hard of hearing, blind, partially sighted & deafblind to lead independent lives.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Advice & Triage Service Manager
Salary: £55,544 – £61,000 per annum
Hours: 35 hours per week (28 hours per week will be considered)
Contract: Permanent
Location: Kennedy Leigh Family Centre, Hendon (Hybrid working available)
Interviews: 24th & 25th November, 2025
Are you passionate about helping families with diverse needs have a positive experience when accessing social care?
Do you want to work in a dynamic partnership of 12 community organisations?
Are you up for the challenge of establishing referral pathways and embedding a new advice, triage and support service?
If you’re saying yes to the above, we would welcome an application from you.
About the Role
We’re recruiting an Advice & Triage Service Manager to lead Norwood’s new Advice Triage Service (Open Front Door), a flagship access point for families, professionals, and community partners seeking advice and guidance across children’s and adult social care. This is a key leadership role overseeing the service’s launch, growth and delivery, with responsibility for operational performance, stakeholder engagement and service innovation.
You’ll build and lead a committed triage team, align referral pathways across Norwood’s services, and work closely with external partners across the Jewish community and statutory sectors. This role offers a unique opportunity to shape a model that puts accessibility and cultural sensitivity at the centre of how families seek support.
About Norwood
Founded in 1795, Norwood is the UK’s oldest Jewish charity, supporting neurodivergent children, their families, and adults with neurodevelopmental disabilities.
At Norwood, you’ll make a real difference every day. You’ll be part of a supportive and inclusive team, guided by values of kindness, respect, empowerment and belonging. We invest in your growth, care about your wellbeing, and give you the pride of knowing your work changes lives.
Your Day-to-Day
As Advice & Triage Service Manager you’ll:
- Deliver: establish and embed the Advice Triage (OFD) model for public launch in March 2026
- Lead: recruit, manage and motivate a multi-disciplinary team including triage workers, referrals staff, and reception
- Develop processes: create triage protocols, safeguarding and referral procedures, and escalation frameworks
- Be client focused: oversee a first class inbound query management across all contact channels
- Champion collaboration: coordinate referral pathways with key partners, and build strategic relationships with schools, synagogues, charities and LA/NHS services
- Design: manage the design and population of an online service directory
- Turn up the volume: work with communication and engagement teams to promote the service
- Ensure great customer service: oversee the development and rollout of a CRM system
- Analyse and evaluate: lead service evaluation, report to senior leadership and funders, and embed co-production in service design
Qualifications, Training and Experience
Essential:
- Relevant degree in Social Work, Health, Education, or Management; And/or Leadership or project management qualification
- 3+ years’ experience in social care, education, or advice services
- Proven ability to lead services, manage teams, and deliver change
- Strong knowledge of referral systems across the voluntary and statutory sectors
- Sound safeguarding knowledge
- Excellent stakeholder, communication and CRM skills
Desirable:
- Knowledge of the Jewish community and culturally specific services
- Experience setting up a helpline, triage service or call centre
- Familiarity with neurodivergent support needs and transitions
- Experience developing service directories or digital tools
Reward & Benefits
We offer a supportive, purpose-driven environment with:
- Hybrid and flexible working (Finish at 13:00 on Friday’s)
- 21 days annual leave + Bank Holidays + Jewish Holidays (pro rata if part-time)
- Employee Assistance Programme
- Blue Light Card discount scheme access
- Cycle to Work scheme
- Health cash plan including dental, optical, physio and other benefits
- Opportunities for development and leadership coaching
To apply:
- Please submit your CV along with a 500 word cover letter outlining how you meet the criteria set out in the person specification.
- Please also review the attached candidate pack
We’re recruiting for a Senior Communications Officer.
Job title: Senior Communications Officer
Location: Home-based, with monthly in-person team meetings (generally somewhere in the London-Oxford-Bristol corridor), and regular travel to London.
Contract type: 4/5 days a week (30/37.5 hours per week), permanent.
Salary: £33-34K per annum plus benefits (FTE).
Would you like to make a positive impact for rural communities across England? Would you like to help tackle rural deprivation and ensure rural areas have fairer access to essential services? Would you like to help rural communities reach their full potential?
About Us
Action with Communities in Rural England (ACRE) is the only national charity speaking up for everyone in rural areas. We champion thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone. We work closely with our 38 member organisations who support local communities across England. Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.
About the Role
We are seeking an experienced and creative Senior Communications Officer to join our ambitious team. This is a new post that will play a key role in delivering our new five year strategy Rural Ambition: enabling communities to thrive. This includes a commitment to speak up more boldly for rural communities and to build new alliances to widen our reach. Reporting to the Head of Policy and Public Affairs, you will be responsible for our external communications, including telling eye-catching stories, building relationships with journalists and overseeing our digital communications. You will support our engagement with policy makers and other stakeholders, and advise and support other team members and our member organisations to promote their work and the impact they are making.
About You
You will be experienced in developing compelling stories and helping to deliver campaigns that raise awareness of low profile issues and drive change. You will enjoy having a varied role that offers the opportunity to be creative, build new connections and work with colleagues in the team and our wider network. You will be excited by our ambition to speak up more boldly for rural communities and to focus on the issues where we can make the most impact. You will be a self-starter as well as a team player, enjoy working in partnership with other organisations, and be used to delivering several projects at one time. You will have direct experience of living in a rural community or have a strong empathy with our cause.
This role is a great opportunity for a communications professional who is keen to take the next step in their career and give a voice to communities that are often forgotten. You will be joining a small, focused and energetic organisation while being part of a unique national network. If you share our vision and ambition, please get in touch.
Working at ACRE
The ACRE team is home-based. We meet together at least once a month, generally somewhere in the London-Oxford-Bristol corridor. Benefits include up to 30 days holiday, a contributory pension scheme, life cover and flexible working arrangements.
We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
Closing date for applications: Wednesday 19 November, at 23:59
Interviews will be held on Tuesday 25 November in Woodstock, Oxfordshire
NB: Please confirm when you make your final application that you are able to attend on this date.
Please assume that you have not been shortlisted if you have not heard from us by 24 November.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
We have an exciting opportunity for a content creator and social media expert, with a focus and interest in shortform video content, who thrives on planning, creating and delivering high quality content.
This is an exciting time to join an expanding social media team. The successful candidate will be working across two charity brands, Rethink Mental Illness and its partner charity Mental Health UK.
This is an agile role, working a minimum of two days a week from the London office, offering flexible working and some amazing benefits!
Position: Digital Content Creator
Location: Agile (required to work from the London office a minimum of 2 days a week)
Hours: Full time, 35 hours per week (flexible working available)
Salary: £30,880 (£33,880 inclusive of London Allowance)
Contract: Permanent
The Role
The objectives of the Communications and Campaigns team are to increase the public profiles of Rethink Mental Illness and Mental Health UK, mobilise public support to bring about change and ensure that all colleagues are aware of, bought into and engaged in contributing to the values and direction of the charities.
A natural storyteller, you will have a talent for creating shortform video content that engages key audiences across our social media platforms. By generating ideas and making them happen, sourcing contributors, shooting and editing footage, you will monitor the performance of posts and proactively incorporate best practice to ensure that content is well received by audiences, and that the charities’ presence on its social media channels grows.
You will regularly collaborate with colleagues across both charities, the other founding charities and key partners to create compelling and inspiring content.
Main duties include:
- Creating shortform video content
- Project manage the production of video content for social media campaigns
- Ensure that the charity showcases its advice, information, programmes and services through shortform content.
- Champion and promote the brands, including their tone of voice, in our creative content.
- Working with the Social Media Manager, plan for and produces engaging content for relevant awareness events, including Mental Health Awareness Week in May and World Mental Health Day in October.
- Analyse the performance of video content
- Help the team keep up with social media trends, spotting opportunities
About You
A content creator and social media expert you will have experience of planning, shooting and editing footage to engage audiences across different social media platforms and of using creative design software (Adobe Creative Suite: Photoshop, InDesign, Illustrator and Premiere Pro - essential). With an eye for detail, you will use your project management skills to analyse the performance of social media content, refining and improving content through iteration.
You will also have experience of:
- Writing and editing copy to suit different audiences and providing updates and briefings at meetings.
- Being a brand guardian and supporting others to use brand and tone of voice guidelines.
- Planning, creating and scheduling engaging content across multiple social media channels, while optimising content by channel and audience.
About the Organisation
Rethink Mental Illness is the leading charity provider of mental health services in England that supports thousands of people through groups, services, campaigns and advice and information. This work supports the organisation in delivering its mission: “A better life for everyone severely affected by mental illness.”
Mental Health UK, Rethink Mental Illness’ charity partner, challenges the causes of poor mental health and provides people with the tools they need to live their best possible life at home, school and work.
In everything the charity does, it seeks to demonstrate the values: Passion, Equity, Commitment, Openness, Hope, Expertise and Understanding. If these values resonate with you, we would love to hear from you.
What will you receive?
You will have plenty of opportunities to enhance your abilities with the opportunity to make a real difference every day. In addition, you will have excellent development opportunities including funded training, career development, and a range of e-learning courses.
You will also receive:
- Employer funded pension
- Flexible working
- Life assurance
- Eye care vouchers
- Training opportunities
- 25 days annual leave, rising to 30 plus Bank Holidays
- Rewards, benefits and recognition platform
- Employee assistance programme
- Your birthday off
- Plus many more great benefits…
“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference” Current staff member
We actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
You may also have experience in areas such as Digital, Content, Digital Content, Marketing, Digital Officer, Content Officer, Digital Content Officer, Marketing Office, Content Creator, Digital Content Creator, Campaign Officer, Video Content, Online Content, Social Media Content Creator.
Diversity, Equity, Inclusion
Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. One way we are doing is through our valued staff networks which play a critical and highly valued role in keeping us focused on creating a diverse, inclusive and engaged employer. We recognise and support staff networks for our Black, Asian and minority ethnic and our LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.
Becoming a truly anti-racist organisation
We have an ambition of become a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement . We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrate our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.
We therefore actively encourage and welcome applications from everyone, including applicants with lived experience, those who are Lesbian, Gay, Bisexual, Transgender, Queer (or questioning), Intersex and (asexual) (LGBTQIA+), people with a disability, and people from Black, Asian and Minority Ethnic (BAME) backgrounds.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.



